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Data Analytics Senior Manager – Kings Cross London The Data Analytics team provides information that is accurate, consistent, timely and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. The DA team trains CSI managers and staff to use the data as an analytical tool for the purpose of understanding and option exploration. Champion enterprise-wide culture of fact-based decisions, data quality and accountability. Serve as the administrative chair facilitating a business data analytics governance council which shall review and approve information policies, data analytics priorities and resource allocations. Review and recommend approval for information related policies, procedures and standards. Directs, organizes, and leads DA workstream projects. Works on highly complex, cross-functional, and enterprise solutions. Establishes processes, roles and quality criteria for workstream planning process including inception, technical design, development, testing and delivery of DA solutions. Reviews and approves work plans, timelines, deliverables and resource commitments. Reviews and approves data architecture, data models and specifications. Establishes and publishes performance metrics and plans for DA service demand and service levels. Prepares and manages annual capital and operating budgets for DA assets, personnel and services. Recruits, hires, develops and motivates the DA team members. Reviews and approves functional requirements and business cases for DA improvements. Advises executives on how DA (processes, practices and technologies) play a critical role in improving business management and optimization. Aligns DA technologies with CSI strategic initiatives. Approves selection of tools, frameworks and mechanisms for data analytics. Responsible for strategic, tactical, operational, financial, human, and technical resource managerial responsibilities associated with the following DA and DA-related functional areas: Data governance Data preparation (sourcing, acquisition, integration) Data warehousing Reporting, analytics, data exploration Information delivery (portals, mobile) DA competency center or center of excellence (DA COE) A university degree in computer science, economics, operations, management, or a related field is required A minimum of five (5) years of progressively responsible experience in a directly related area, during which both professional and management capabilities have been clearly demonstrated. Industry/domain skills: Extensive expertise in finance, HR, sales, marketing, product lifecycle management, manufacturing and post-sales service. Medical device or pharmaceutical industry experience is preferred. Experience in and understanding of a wide variety of analytical processes (governance, measurement, etc.). Experience with agile software development. A solid understanding of key trends including machine learning and artificial intelligence. General business skills: Analytical mind with a problem-solving aptitude expressed with clear, concise written, verbal and presentation skills. Experience managing global, complex projects and teams. Ability to complete projects and achieve results in an ambiguous work environment. Ability to take initiative and be innovative. Ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results. Ability to build and motivate a team to achieve well communicated expectations. Strong leadership and consensus building abilities across global cultures and all levels of management. The salary for this role is expected to be in the range £70K - £85K. Location is Kings Cross London. Please send your CV to us in Word format along with your salary and availability.

Data Analytics Senior Manager – Kings Cross London The Data Analytics team provides information that is accurate, consistent, timely and reliable, and ensure the information is easily available to users for direct consumption or integration with other systems. The Data Analytics team trains CSI managers and staff to use the data as an analytical tool for the purpose of understanding and option exploration. Champion enterprise-wide culture of fact-based decisions, data quality and accountability. Serve as the administrative chair facilitating a business data analytics governance council which shall review and approve information policies, data analytics priorities and resource allocations. Review and recommend approval for information related policies, procedures and standards. Directs, organizes, and leads Data Ananlytics workstream projects. Works on highly complex, cross-functional, and enterprise solutions. Establishes processes, roles and quality criteria for workstream planning process including inception, technical design, development, testing and delivery of DA solutions. Reviews and approves work plans, timelines, deliverables and resource commitments. Reviews and approves data architecture, data models and specifications. Establishes and publishes performance metrics and plans for DA service demand and service levels. Prepares and manages annual capital and operating budgets for DA assets, personnel and services. Recruits, hires, develops and motivates the DA team members. Reviews and approves functional requirements and business cases for DA improvements. Advises executives on how DA (processes, practices and technologies) play a critical role in improving business management and optimization. Aligns DA technologies with CSI strategic initiatives. Approves selection of tools, frameworks and mechanisms for data analytics. Responsible for strategic, tactical, operational, financial, human, and technical resource managerial responsibilities associated with the following DA and DA-related functional areas: Data governance Data preparation (sourcing, acquisition, integration) Data warehousing Reporting, analytics, data exploration Information delivery (portals, mobile) DA competency center or center of excellence (DA COE) A university degree in computer science, economics, operations, management, or a related field is required A minimum of five (5) years of progressively responsible experience in a directly related area, during which both professional and management capabilities have been clearly demonstrated. Industry/domain skills: Extensive expertise in finance, HR, sales, marketing, product lifecycle management, manufacturing and post-sales service. Medical device or pharmaceutical industry experience is preferred. Experience in and understanding of a wide variety of analytical processes (governance, measurement, etc.). Experience with agile software development. A solid understanding of key trends including machine learning and artificial intelligence. General business skills: Analytical mind with a problem-solving aptitude expressed with clear, concise written, verbal and presentation skills. Experience managing global, complex projects and teams. Ability to complete projects and achieve results in an ambiguous work environment. Ability to take initiative and be innovative. Ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results. Ability to build and motivate a team to achieve well communicated expectations. Strong leadership and consensus building abilities across global cultures and all levels of management. The salary for this role is expected to be in the range £70K - £85K. Location is Kings Cross London. Please send your CV to us in Word format along with your salary and availability.

1. Collecte, Ingestion & Indexation -Pipelines d'ingestion : Concevoir la collecte et le traitement de sources hétérogènes (édition, open data, bases juridiques), le parsing, le nettoyage, le chunking et la normalisation des documents. -Indexation & Embeddings : Choisir et industrialiser les modèles d'embeddings, alimenter et maintenir les bases vectorielles, gérer la fraîcheur et la reconstruction des index. -Qualité & Volumétrie : Garantir la scalabilité de l'indexation sur des corpus massifs et la traçabilité des données (lignage, versioning des index). 2. Recherche & Pertinence (Retrieval & RAG) -Stratégie de retrieval : Combiner recherche lexicale et sémantique (BM25 + embeddings) avec du reranking et du filtrage par métadonnées pour maximiser la pertinence. -Évaluation continue : Mettre en place des jeux de tests et des métriques de pertinence (Recall, Precision, nDCG, MRR) pour mesurer et piloter l'amélioration du retrieval. -RAG (Retrieval-Augmented Generation) : Structurer la phase de récupération qui alimente les LLM (contexte, citations, dé-duplication, gestion des fenêtres de contexte). -Observabilité & Sécurité : Instrumenter les pipelines (logs, métriques, traces) et garantir la conformité des données (RGPD, cloisonnement par pays). 3. Leadership Technique & Gouvernance -Culture Craftsmanship : Promouvoir les pratiques de Clean Code, SOLID, et tests automatisés au sein de l'équipe. -Rayonnement : Assurer une veille constante et contribuer au rayonnement technique du groupe (articles, meetups, open-source).

Dans le cadre d'un projet industriel, nous recherchons un Développeur C++ Linux embarqué expérimenté pour rejoindre une équipe intervenant sur des produits combinant développement logiciel, systèmes embarqués, technologies réseau et intégration avec des environnements industriels. La mission est très fortement orientée vers le développement et le débogage en C++, qui représentent environ 99 % des développements actuels. Le collaborateur interviendra également sur la maintenance des environnements Linux embarqués ainsi que sur le diagnostic et la résolution de problématiques réseau. Environnement technique : C++ : expertise très forte Yocto : expertise très forte Linux : expertise très forte Embedded Linux : maîtrise confirmée WLAN : maîtrise confirmée Shell : maîtrise confirmée Git : maîtrise confirmée Modbus TCP/IP : maîtrise confirmée Docker : maîtrise confirmée Python : connaissances

Vos missions Concevoir et faire évoluer une architecture de streaming pour la collecte, le traitement et l'analyse des données Développer des pipelines de traitement temps réel et batch avec Apache Flink, Apache Spark et Apache Iceberg Déployer les pipelines d'ingestion et de traitement en CI/CD et Infrastructure as Code, pour les environnements batch et streaming Participer à la migration et au refactoring de l'architecture historique vers AWS (Move to Cloud, ETL/ELT, batch et streaming) Contribuer à l'implémentation d'algorithmes de maintenance prédictive et de routage Industrialiser et exposer des modèles de Machine Learning sous forme d'API, en lien avec les équipes data science Assurer le monitoring, la fiabilité et la performance des traitements en production Environnement technique Streaming et traitement : Apache Flink, Apache Kafka (MSK), Kinesis, Apache Spark, Apache Iceberg Orchestration : Apache Airflow (MWAA) Cloud AWS : S3, Lambda, EKS, ECS, EC2, ECR, IAM, IoT Core IoT : MQTT, données capteurs remontées par satellite Data warehouse : Snowflake DevOps / IaC : Terraform, Docker, CI/CD Langages : Python, SQL Profil recherché Formation Bac+5 (école d'ingénieur ou master) en informatique, data ou télécommunications Au moins 5 ans d'expérience en data engineering, dont une part significative sur AWS Expérience solide des architectures streaming à forte volumétrie (Flink, Kafka ou Kinesis) Maîtrise de Terraform et des pratiques CI/CD appliquées aux pipelines de données Une expérience d'industrialisation de modèles ML (MLOps, mise en API, monitoring) est un vrai plus Une connaissance des données IoT ou industrielles (maintenance prédictive, capteurs) est appréciée Une certification AWS (Solutions Architect, Data Engineer) est un atout Anglais professionnel Savoir-être Autonomie et sens des responsabilités sur des systèmes critiques en production Capacité à dialoguer avec les équipes métier pour traduire leurs besoins en solutions techniques Rigueur, goût de la performance et de la qualité de la donnée Esprit d'équipe et envie de partager ses pratiques Informations pratiques Contrat : CDI chez Visian Azur Lieu : Marseille, présence régulière sur le site du client Démarrage : à définir ensemble Rémunération : selon profil et expérience

Front Arena Consultant We are currently looking for a Technology Business Consultant to support our Treasury consulting team in Warsaw Poland. You must have at least 5 years plus expertise of working with SunGard's/FIS Front Arena Software. As a Consultant you will be the main point of contact for customers in Front Arena implementation projects, working in modern environments with state of the art application in the financial sector. In addition to cooperating with development on new products and services, this also includes the design, implementation of technological integrations and the expansion of infrastructure. What you will be doing: Participate in consulting projects for financial companies as part of a team to meet specific client requirements. Consulting on issues of performance, infrastructure Installation and setup of applications Developing scripts, customizing implementation of applications. Writing test plans and test cases to ensure that enhancements made to applications meet client requirements and maintain application integrity. What you will bring: Bachelor's degree in one of the following disciplines: Information science, computer science, business administration, economics, finance, or a combination of education and work experience. Knowledge of standard software development methodologies, such as waterfall model or agile approaches Good verbal and written communication skills with technical and non-technical audiences at different hierarchical levels Coaching of internal staff Good analytical, decision-making, problem-solving, interpersonal, teamwork, negotiation, conflict management and time management skills Ability to persuade and influence others of the best course of action Knowledge of Financial products and services and the financial services industry. Proficiency in at least one appropriate application programming language, such as Python, C#, C++ and/or Java. What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A wide range of training and development opportunities A modern, international working environment in a committed and motivated team An attractive salary model and benefits You must have a degree ideally in Computer Science or Maths. The position is based in Central Warsaw Poland. The salary for this position will be in the range Euro 90K to Euro 120K. Please do send your CV to us in Word format along with your salary and notice period.

Au sein d'un acteur international de la sécurité publique, vous rejoignez l'équipe qui intègre des systèmes AFIS (identification biométrique par empreintes digitales) destinés aux forces de police. Chaque système assemble plusieurs briques logicielles (applicatifs, bases de données, réseau, virtualisation) et doit être adapté aux besoins de chaque client final. Votre rôle consiste à faire fonctionner ces composants ensemble comme un système complet, puis à démontrer, tests à l'appui, qu'il répond aux exigences avant sa mise en service chez des clients en France et à l'international. Concrètement, vous analysez l'architecture et les spécifications de la solution, puis vous installez, configurez et validez le système sous Linux. Vous mettez en place des bancs de tests fonctionnels, de performance et de haute disponibilité en intégration et déploiement continus, vous adaptez les outils de tests automatiques et vous préparez les jeux de données. Vous exécutez les tests, tracez résultats et anomalies au regard des exigences, et menez les analyses de problèmes avec les experts développement, sécurité, virtualisation, réseau et bases de données. Vous contribuez au renforcement de la sécurité du système et réalisez la migration des données du client vers la nouvelle solution, y compris lors de déplacements sur site à l'étranger.

Compliance Engineer (Machinery Safety) Adlington, Cheshire - Site based, with 1 day working from home per week after probation £55,000 to £70,000 + Progression + 33 Days' Holiday + Benefits Excellent opportunity for a technically minded Compliance Engineer with a strong understanding of machinery safety to join an established manufacturer, with scope to progress towards technical compliance management. This well-established engineering and manufacturing business designs and builds specialist machinery for customers worldwide. They are looking for a Compliance Engineer to support the safety and compliance of their equipment throughout its lifecycle, working closely with engineering, manufacturing and quality teams. In this role, you will report to the Machinery Compliance Manager, taking responsibility for machinery risk assessments, technical files and product compliance activities. You will interpret technical standards, advise engineers on design requirements and coordinate external testing and certification. This is a highly technical position where you will help shape how machinery is designed, built, tested and supported. The ideal candidate will have experience in machinery compliance, product safety or a closely related engineering role within manufacturing. You will have a strong understanding of mechanical and electrical machinery principles, alongside experience with risk assessments, CE/UKCA marking and technical documentation. A background in food processing or packaging machinery would be particularly well suited. This is a fantastic opportunity to become a technical specialist within an established manufacturer, with room to take on greater responsibility as the current manager progresses within the business. The Role: Ensure machinery and engineering activities meet applicable safety standards and regulatory requirements. Lead machinery risk assessments and hazard analyses, embedding compliance into design and manufacturing. Maintain technical files, declarations of conformity and supporting compliance documentation. Advise on machinery safety, CE/UKCA marking, electrical safety, EMC and functional safety requirements. Coordinate external testing, certification and audits, supporting corrective actions and continuous improvement. Provide technical guidance and training to engineering, manufacturing and operational teams The Person: Experience in machinery compliance, product safety or a relevant technical engineering role within manufacturing. Strong understanding of machinery principles, safety requirements and risk assessment methodologies. Knowledge of CE/UKCA marking, machinery regulations, EMC and electrical safety. Able to interpret technical standards and translate them into practical engineering requirements. Experience maintaining technical files and compliance records. Ideally from a food processing, packaging machinery, automation or capital equipment background. Relevant Degree, HNC or HND in Mechanical, Electrical, Manufacturing Engineering or a related discipline. Looking to develop technically and take on greater compliance responsibility. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Front Arena Consultant We are currently looking for a Technology Business Consultant to support our Treasury consulting team in London. You must have at least 5 years plus expertise of working with SunGard's/FIS Front Arena Software. As a Consultant you will be the main point of contact for customers in Front Arena implementation projects, working in modern environments with state of the art application in the financial sector. In addition to cooperating with development on new products and services, this also includes the design, implementation of technological integrations and the expansion of infrastructure. What you will be doing: Participate in consulting projects for financial companies as part of a team to meet specific client requirements. Consulting on issues of performance, infrastructure Installation and setup of applications Developing scripts, customizing implementation of applications. Writing test plans and test cases to ensure that enhancements made to applications meet client requirements and maintain application integrity. What you will bring: Bachelor's degree in one of the following disciplines: Information science, computer science, business administration, economics, finance, or a combination of education and work experience. Knowledge of standard software development methodologies, such as waterfall model or agile approaches Good verbal and written communication skills with technical and non-technical audiences at different hierarchical levels Coaching of internal staff Good analytical, decision-making, problem-solving, interpersonal, teamwork, negotiation, conflict management and time management skills Ability to persuade and influence others of the best course of action Knowledge of Financial products and services and the financial services industry. Proficiency in at least one appropriate application programming language, such as Python, C#, C++ and/or Java. What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A wide range of training and development opportunities A modern, international working environment in a committed and motivated team An attractive salary model and benefits. You must have a degree ideally in Computer Science or Maths. The position is based in Central London. The salary for this position will be in the range £90K to £120K. Please do send your CV to us in Word format along with your salary and notice period.

Our Client is Global Leader in the pharmaceutical World. They are looking to recruit an IT Project Manager with at least 10 years proven expertise as a Project Manager. The Project Manager is responsible for a set of projects (investments including the systems and organization change management within the business community). The Client has many projects underway. This role is for the management of projects with significant IT infrastructure and systems work content. Responsibilities: Work with Systems Analysts and Business Process Champions to clarify project objectives and constraints. Estimate resources needed to reach objectives and manage resources in an effective and efficient manner Work closely with project sponsor, Business Process Champions, and cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and detailed schedule for proposed projects. Implement and manage changes and interventions to ensure project goals are achieved. Work with other managers to identify and manage risks and opportunities across multiple projects within the organization. Take responsibility for setting the agenda, driving issues forward and quickly identify the root cause of any problem. Perform team-based project planning, implementation, and reporting using informal/formal program/project and risk management tools and techniques to mitigate cost, schedule, and technical impacts to the organization. Lead the review/assessment of proposed projects and investments to establish executable and achievable plans within the proposed schedule, budget, and customer proposal requirements. Actively manage a critical path which allows for a line of sight into risk/issues before they have project/program impact During project execution, confirm internal team consensus that the organization is positioned for success; resolve conflicts among the team. Provide project updates on a consistent basis to various stakeholders about project status, risks, mitigations, dependencies, adjustments, and progress. Manage work with vendors and suppliers by assigning tasks and communicating expected deliverables Utilize industry best practices, techniques, and standards throughout entire project execution Monitor progress and make adjustments as needed Measure project performance to identify areas for improvement Qualifications: Bachelor's degree in computer science, business, or a related field At least 8 years of IT project management and related experience Excellent knowledge of information technology aspects, specifically with IT infrastructure environments and business systems implementations Strong track of managing IT projects in a global environment that involve mergers & acquisitions, ERP systems, networking, voice, compliance, IT security, software development, and working with vendors Proven ability to work with IT teams, business stakeholders, and external vendors Proven ability to solve problems creatively Strong familiarity with project management software tools, methodologies, and best practices Experience managing projects through standard project lifecycle methodologies (waterfall and hybrid) Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Excellent planning and organization ability with time management skills Excellent troubleshooting and problem-solving abilities with management and leadership qualities Project Management Professional (PMP) certification preferred Competencies: To perform the job successfully, an individual should demonstrate the following behaviors: Excellent English oral and written communication skills. Motivated and curious, willing to ask questions, research issues and take on challenging projects/assignments; creative, brings innovative ideas to the table, exhibits self-confidence. Has strong achievement motivation and tenacity. Possesses ability to organize and follow-through on multiple tasks. Recognizes and attends to vital details with accuracy and efficiency. Effectively prioritizes work of staff members. Works to complete goals, tasks, and plans. Anticipates potential problems and analyzes alternative solutions. Develops/maintains effective working relationships by listening attentively to others. Communicates ideas clearly (written & verbal) while relating to people in an open/ sincere manner and participating effectively in meetings. This individual will also assist in finding solutions as well as identifying problems; communicates appropriately with team members and project stakeholders. Able to manage other individuals and maintain calm and reliable demeanor in the face of challenges. The project manager will adapt readily to change, work effectively in stressful situations, need limited guidance and direction and is comfortable working in a fast-paced environment. Diagnoses problems efficiently, gathers sufficient input before making decisions or plans, makes timely decisions, quickly determines sources of problems, identifies information needed to solve problems and analyzes and communicates issues with effective alternative solutions to team. Sensitive & responsive to internal customer needs, maintains a positive attitude, willing to listen to customer problems and seeks solutions and stays in tune with changing needs of customers. The Client is based in Trumbull CT USA The salary for this role will be circa $100K - $120K. Please send your CV to us in Word format along with your salary and availability.

Job title: DataStage Data Engineer Location: London (Hybrid) Day Rate: £514.00 per day Contract Length: 12 Months IR35 Status: Inside IR35 Public Sector Overview An exciting opportunity is available for an experienced DataStage Data Engineer to join a high-profile programme delivering complex data integration and migration solutions within a large-scale enterprise environment. The successful candidate will play a key role in designing, developing, and supporting robust data pipelines, ETL processes, and data warehouse solutions using a range of AWS and enterprise data technologies. This role requires a strong technical background in data engineering, ETL development, cloud-based data platforms, and DevSecOps practices. You will work closely with architects, developers, business stakeholders, and delivery teams to ensure the successful movement, transformation, and management of critical business data. Key Responsibilities * Design, develop, and maintain scalable ETL and data migration solutions using IBM DataStage. * Build and optimise batch and real-time data integration pipelines to support business and operational requirements. * Develop and enhance data warehouse solutions, ensuring high performance, resilience, and scalability. * Design and implement data solutions using AWS services, including Amazon Redshift, Amazon S3, and Amazon QuickSight. * Collaborate with cross-functional teams to analyse data requirements and translate them into technical solutions. * Support the adoption of DevSecOps principles, ensuring secure and automated deployment practices. * Develop and maintain high-quality code using Java and SQL. * Design, query, and optimise relational database structures and data models. * Implement source control, version management, and CI/CD processes using GitHub and/or GitLab. * Troubleshoot and resolve data-related issues, ensuring data integrity and platform stability. * Contribute to technical design reviews, code reviews, and best practice initiatives across the engineering team. Essential Skills & Experience * Strong commercial experience with IBM DataStage. * Proven expertise in data migration and ETL development, including both batch and real-time processing. * Experience designing and supporting enterprise data warehouse solutions. * Hands-on experience with: o Amazon Redshift o Amazon S3 o Amazon QuickSight * Strong understanding of DevSecOps methodologies and modern software delivery practices. * Proficiency in Java development. * Advanced SQL skills. * Experience working with relational databases. * Hands-on experience with GitHub and/or GitLab. * Strong analytical, problem-solving, and stakeholder engagement skills. * Ability to work effectively within Agile delivery environments. Desirable Skills * Experience implementing and monitoring data quality frameworks. * Knowledge of XML technologies and data formats. * AWS Certified Data Analytics or AWS Data Specialty Certification. * Experience working within large-scale cloud migration or transformation programmes. Candidate Profile The ideal candidate will be a proactive and technically strong Data Engineer with a proven track record of delivering enterprise-scale data solutions. They will possess excellent communication skills, a collaborative approach to problem solving, and the ability to operate effectively within fast-paced, complex environments. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

IT Support Officer – Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily on general IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and maintaining the Company's IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the IT policies to working with the IT team to improve cybersecurity. Main Responsibilities: Diagnose and resolve technical issues Provide recurrent IT security education/training to users Manage the on boarding and off boarding IT-related process, including setting up new users and disabling expired accounts in accordance with HR requirements. Coordinate and conduct IT training and orientation programs for users. In conjunction with the Group IT Manager and with relevant approval, develop and implement training and documentation policies, standards and procedures. Set up and configure desktops, laptops, printers, IP and landlines phones Manage the IT procurement activities Ensure all software purchased licensing is recorded and maintained. Report faults and maintaining logs on servers, desktops and laptops. Ensure all logs for equipment and users are maintained. Work with vendors to diagnose, reproduce, and resolve technical problems. Monitor attacks, intrusions and unusual, unauthorised, or illegal activity, investigate security alerts and provide incident response. Maintain physical local network and telephone cabling, switches, and hubs. Provide assistance and support to colleagues in IT-related matters. QUALIFICATIONS AND SKILLS REQUIRED Windows and MacOS troubleshooting skills Experience with Google Workspace and Office365 Networking troubleshooting Analytical and Organisational skills Ability to work under pressure. Proven experience in an IT-related support role, experience of troubleshooting and supporting desktops/laptops. Ability to multi-task and work well in a multicultural team. Exceptionally detail focused Impressive verbal and written communication skills Able to follow instructions accordingly and can work autonomously The Client is based in Islington London. The position is office based. Salary will be £32K - £35K. Please do send your CV to us in Word format along with your salary and notice period.

Senior UX Designer – Holborn London Currently, our London based design and innovation centre is looking for a lead UX designer. To join the design team and work along other designers, researchers, product owners and technologists in defining and developing digital products and platforms. The role will involve initiating and managing projects and lead the team forward in daily design tasks which include conducting workshops, user testing and prototyping. Key responsibilities • Synthesize qualitative and quantitative data to derive personas, use cases, concepts, user journeys and information architecture. • Create prototypes based on high-level business, functional, and technical requirements. • Collaborate with Engineering and Product Management to ensure the best creative solutions are realized, implemented and delivered. • Work along business analysts to complement user stories with design output • Work closely with Project manager and the team to ensure the sprint expectations are being respected and backlog defined. • Keep abreast of latest practices, techniques and emerging technologies within the industry and employ these to develop ideas and inspire creative concepts. • Act as a design and UX advocate internally and externally. • Work directly with the client on project scope and expectations. Experience • Bachelor's degree or equivalent. • UX designer with over 3 years work experience working for respected clients as a user experience designer, interaction designer, information architect, or similar role. • Understanding of the UX processes. • Experience in interface design for desktop, tablet, and enterprise software design. • Experience of working in an Agile environment is desired. • Experience of working to strict deadlines. • Proven design track record. • Experience in designing user flows, wireframes and implementation instructions. • Ability to define key metrics and evaluate project success. • Portfolio of UX and design work. Skills • World class UX / interface design • Strong proof of concept, rapid prototyping, storyboarding and technical skills. • Excellent communication skills, written and oral. • Excellent presentation skills. • Ability to quickly turn around detailed wireframes and mock-ups in an iterative environment. • Proficiency in Sketch, Axure, Adobe CS, etc. • An understanding of HTML, CSS, JavaScript and other key web technologies. The position will be based in Holborn London. The salary for this role will be in the range £50K - £60K + Benefits Please send your CV to us in Word format along with your salary and availability.

Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 and 2 Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 party suppliers as appropriate. Responsibilities Provide 2 and 3 line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved by CAB, liaising with Change Manager Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 2/3line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software The Client has offices in Peteborough. Salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and availability

Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process for the Company, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 and 3 line support for the Company application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved, liasing with SSC Change Manager Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the Corp data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Knowledge & Experience Proven experience working in 1 and 2 line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software Knowledge and understanding of the Company application portfolio Personal Attributes Excellent team working and interpersonal communication skills Exceptional oral and written communication skills Good team player and collaborative Ability to work on own initiative and with minimal supervision Technical background in application support and maintenance Ability to manage competing priorities Excellent attention to detail Analytical, with excellent problem-solving skills Ability to put the Customer at the heart of everything they do The position is based in Central London. The salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.

Director of ERP and CRM MS Dynamics 365 The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo). The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range $140K - $210K plus benefits. The position will be based in Trumbull CT USA – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.