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The Space, Defence and Intelligence business unit in CGI is a true IT Systems Integrator. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We bring innovation to our clients using proven and emerging technologies, agile delivery processes and our deep expertise across the breadth of space, defence, intelligence, aerospace and maritime, all underpinned by our end-to-end cyber capability. We work collaboratively with global technology companies, cutting edge SMEs and academia to deliver the optimal solution for each client. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. As a DevOps Engineer within the Space, Defence and Intelligence business unit, you will apply your technical expertise to the design, implementation, testing and ongoing support of CGI's tool chain. With strong skills in Terraform and Azure, you will be responsible for the automation of the software development lifecycle.

Job Title: IT Helpdesk and Field Maintenance Engineer Location: Plymouth Salary: £30,000 - £35,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) - Weekend "On-Call" Rota Who are we: Flotek Group are one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are seeking an enthusiastic and customer-focused individual with previous experience in the ICT sector, ideally within a 2nd Line IT Helpdesk or IT Delivery role that includes face-to-face, on‑site support. The successful candidate will be responsible for troubleshooting, supporting, and maintaining IT systems both remotely and on customer sites. This role is primarily office-based, with regular site visits to partner premises when issues require hands-on intervention. A company vehicle will be provided for on-site work. Key Responsibilities: Respond to user enquiries and provide technical support through various channels such as phone, email, chat and on-site face-to-face. Resolve problems by applying known solutions or escalating more complex issues to higher-level support. Attend partner sites to diagnose and repair services when needed, including ticket escalations, Maintenance tasks (PC Rebuild, fault diagnosis, PC repair) and installations/setup of small projects works (Laptop delivery/setup, PC upgrades, firewall swap, etc) Perform routine maintenance on hardware, software, and networks to ensure optimal performance. Investigate and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues. Create and maintain detailed records of user requests and reported issues in a ticketing system. Install and configure software applications and operating systems. Prioritise and categorise tickets based on urgency and impact. Create documentation and knowledge base articles to assist users in resolving common issues. Ensure all open cases are updated with relevant information and customers are regularly updated. Provide excellent customer service by communicating effectively and professionally with end-users. Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development. What we're looking for: A 2nd/3rd line ICT background with service desk experience preferred. Comfortable supporting partners remotely and on-site. Solid customer service experience with excellent verbal and written communication skills. Loves working as part of a team. Comfortable using CRMs and documentation solutions. Full UK driving licence. Benefits: Competitive salary of £30,000 - £35,000 per annum (experience depending). EMI Share Equity Scheme - own a slice of the Purple Pie. Day off for your birthday. Day off for life milestones such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts through Perkbox. Social events and team building opportunities. Opportunities for professional growth and development. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 2nd Line Technical Support, 1 Line IT Technician, Field IT Support Engineer, Field IT Service Engineer, IT Support Technician, 2ndLine Support Engineer, Service Desk Technician, Service Desk Support, IT Customer Service Technician, IT Support, Desktop Support, Experienced IT Support and IT Systems Support may be considered for this role.

MS Dynamics CRM Systems Administrator – Trumbull CT USA Our Client is implementing a large scale system overhaul including changing and standardizing the core ERP and CRM infrastructure to a Microsoft Dynamics and Azure platform. Over the next 2 years, the systems will be implemented in stages and we are now looking for three Regional CRM System administrators (One in each of the following locations: In Trumbull CT (USA), Måløv/Copenhagen (Denmark) and Singapore or Mumbai) to support the implementation and the ongoing commercial operations. As Regional CRM System Administrator you be responsible for Application and System Administration support in the region. You will report to the CRM Technical Lead and be the bridge between regional Commercial Operations and User groups and the Central CRM development team, where your responsibility is maintaining the system, resolving issues and escalating change requests. You will also work closely with our regional Helpdesk and SuperUsers providing training and knowledge transfer to ensure quality first line system support. Your system admin responsibilities will primarily be focused on Microsoft dynamics Customer Engagement (CRM), Dynamics for Marketing but also include other solution softwares like Alignstar Territory Alignment, Xactly Performance Management and the integration with our ERP System Dynamics Finance & Operations. As The CRM Systems Administrator you will be required to perform the following tasks: Perform all administrative functions for CRM system including, monitoring data feeds, updating data values, adjusting workflows, creating new reports/dashboards, etc Act as central point of contact for all change requests and system alteration requests (BPC); working with sales, marketing, operations, and IT leadership to assess, prioritize and implement as needed Deploy Microsoft Dynamics CRM solutions and Deploy SQL Integration Services packages. Refresh and munge production databases for staging, test and development environments. Assist Development team troubleshoot issues with network, Active Directory, deployment, Windows and PowerShell. Work with development and engineering team to automate, build and test CRM solutions. Configure, implement, monitor and maintain staging environments. Troubleshoot issues and provide analysis and recommendations for resolution and prevention. Monitor and analyze system performance and provide recommendations for improvement, including system tuning and configuration changes. Provide Tier 2 and 3 association support Support and participate in the deployment of the entire Dynamics solution including but not limited to application, DB, Web Server, internet-facing deployment To successfully perform the mentioned tasks CRM Systems Administrator will require the following skills: 3+ years of Microsoft Dynamics CRM Administration experience cloud infrastructure preferred. Power BI Reporting knowledge and good hands on experience creating Dashboard, reports and data exports for business Good knowledge of Microsoft Power Automate, Flows and workflows Demonstrated ability to learn new systems and applications quickly Experience implementing and supporting Windows clients within a production environment. Strong comprehension of networking concepts such as DNS, DHCP, Email, HTTP, SSL, and TCP/IP protocols. Strong troubleshooting skills (networking, virtualization, Active Directory, Windows Server, Windows Firewall) The ability to identify the root causes of issues by analyzing patterns and trends. 3+ years writing PowerShell scripts. 2+ years Windows Server Administration. This position will be based in Trumbull CT USA The salary for this position will be in the range $90K - $130K + Benefits. Please do send your CV to us in Word format along with your salary and availability.

Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious Tier 1 Engineer, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role in IT and is passionate about delivering excellent customer service. Training will be offered to support someone with aspirations to move into a Second Line role. Key Responsibilities: Answering incoming calls to Service Desk, logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates on tickets to end-users via telephone and email systems Diagnose and resolve technical issues, escalating where necessary using escalation process and protocols Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Setting up new devices for our client base, both Windows and Mac Completion of laptop pre-builds and post-builds Maintain and update accurate client site documentation via IT Glue Comply with company's Information Security policies and procedures Managing your time efficiently and planning your day accordingly Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study About you: Experience: Ability to work unsupervised, independently and as part of a team IT related degree or relevant qualifications highly desirable Have a proven history of being able to troubleshoot and resolve issues, technical or outside IT Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Knowledge of Microsoft Windows Server/Desktop environments Knowledge of Microsoft cloud solutions including Office 365, Backup/DRaaS and related technologies Overall appreciation of client system security Experience of MSP and or Hospitality is advantageous but not essential Personal Attributes: Friendly and professional Excited about tech and thrives on developing understanding of new technologies Possesses good written and verbal communications skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Feel that every day is a day of learning Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit We offer some flexibility to work from home A fun and productive place to work Great team of people to work alongside Workplace Pension Comprehensive inhouse and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, may also be considered for this role.

IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT services and technicians in two of London’s most prestigious and innovative schools. Crucial to this role is the ability to build strong relationships with school leaders, work in the bustling environment of schools, communicate clearly and pro-actively, and lead a team of school-based IT technicians. Key Accountabilities Control and governance of school / businesses IT services ensuring that all infrastructure, hardware, software and cloud services are deployed, managed, maintained, supported and changed effectively. Facilitate Stakeholder Management with business leaders and leadership teams through regular engagement and reporting regarding performance, business requirements and continuous improvement. To manage the on-site 2 line IT Support provided by IT Technicians using the Group ITSM tool and following IT policies, processes, procedures, and standards as deployed in line with the ITIL framework. Leadership of a group of school-based IT technicians. To be the primary IT contact for the leadership teams in your assigned schools and associated business units. Understand the role of technology in the provision of education and learning. Conduct regular school / site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. Conduct a formal service review each term with the school / business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. Identify and champion school/business improvement requirements associated with technology, ensuring alignment with Group, Regional and Country Policies and Standards. Attend and represent IT at School, POD, and Regional meetings (Including School Governance in Autumn and Summer Term). Identify, document, and define critical services / processes and associated KPIs to be measured. Create periodic dashboards, scorecards and reports to demonstrate IT performance against SLA / KPI. Define and maintain a list of all IT services and applications in use for allocated schools / business units as part of the IT service catalogue. Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. Manage service problems and customer complaints through to resolution, engaging / updating where required with Executives and School Leadership Team members. Facilitate periodic auditing of all IT hardware, software, services, and user accounts within a school/business unit to ensure accuracy of data held in the ITSM/CMDB. Build, Manage and Develop a team of highly skilled School IT Technicians who work in the allocated schools / business units. Collaborate with the EdTech team to ensure technology and associated support in schools is aligned. Ensure all support incidents and requests allocated to technicians are correctly assigned and prioritised to ensure efficient resolution of 2nd line IT work within agreed SLAs. Provide technical escalation support and/or assist IT colleagues in troubleshooting faults To own and manage all Significant and Major Incidents in your assigned schools / business units; especially communication, incident review and follow up actions. Conduct periodic appraisals of team members, setting objectives, identify areas for development and facilitate training. Implement and monitor the adoption of ITIL process with specific focus on Stakeholder, Incident, Change, Problem and Asset Management. Support and/or manage projects and initiatives as directed by the European IT Director or European IT Service Delivery Manager. IT Management & Leadership IT Support environment (2nd & 3rd line support) ITSM tools and methodology ITIL practice and methodology Team Management (including Matrix Management of staff) Supporting diverse / remote businesses Education or similar sector Windows Desktop & Server MAC Desktop & Server Server Rooms & Cloud Services Device Management (e.g. InTune / JAMF) Network technologies and protocols Cyber Security Business Systems (e.g. Finance, MIS, CRM) Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. Ability to adjust communication style (especially in terms of language) to impart technical information to non-IT colleagues. Strong leadership ability and team spirit with a can-do attitude. Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach. Part of the role will be based on site in Central London for 4 days a week and the remaining day will be remote. The salary for this position if £50K - £55K. Do send your CV to us in Word format along with your salary and notice period.

Business Systems Analyst – Insurance Systems A background in software development and / or Analysis either as part of an IT Department or a Software Vendor is preferable. A proven track record of delivery with the ability to ‘own’ projects and issues is essential. The candidate would report to the Group Operations Director or relevant Project Manager and depending on the project size, may be working alone or as part of a team. The role will often be Client facing and the ability to determine requirements, estimate costs and present completed solutions is essential. The role will often fluctuate between Analysis and Configuration to quite detailed SQL scripting and some report and system design and so it is essential that the candidate be flexible and show ability in both Business and technical areas. The ideal candidate will be a self-starter with several years’ experience and knowledge of the insurance industry. The purpose of the position is: 1. Ability to configure Insurance system to meet client specifications 2. Producing project feasibility reports. 3. Liaising with external clients or internal resources 4. Creation of Documentation and MIS Reports using Report Builder tools such as Crystal and MS Report Builder 5. Build SQL queries and use SQL to report on and modify databases. 6. Translating client requirements into highly specified project documents. 7. Identifying options for potential solutions and assessing them for both technical and business suitability. 8. Creating logical and innovative solutions to complex problems. 9. Drawing up specific proposals for modified or replacement systems. 10. Presenting proposals to clients. 11. Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction. 12. Drawing up a testing schedules for the product / model testing 13. Being responsible for implementation of projects. 14. Planning and working flexibly to a deadline. 15. Writing user manuals. 16. Providing training to users of a new system. 17. Keeping up to date with technical as well as industry sector developments. 18. Undertakes any other related duties as may be reasonably required. The essential skills for the BSA role are: Must have experience of / a strong understanding of insurance Must have configuration skills using SQL Must have Business Analysis skills – excellent communication skills Key skills require are: 1. Proven Analysis ability 2. Strong, logical investigative skills. 3. Ability to learn and understand Insurance and Financial Applications and functionality. 4. Candidate should be able to configure software applications for Client requirements 5. Ability to understand Business and System process flows and design appropriate solutions 6. Good Verbal and written communications. 7. Must assume responsibility for accuracy and timeliness of work product. 8. Ability to work autonomously and take ownership of issues / tasks. 9. The competent use and understanding of standard office IT applications The Company is based in Romford Essex – the role will be hybrid, where you can work remotely and attend meetings at the Company’s offices in the City of London or Romford several times a month. The salary for this position will be circa £65K - £80K. Please do send your CV to us in Word format along with you salary and notice period.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector. CGI’s Space, Defence and Intelligence business unit, focuses primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. We work, build, and operate bespoke, technically complex, mission-critical systems which help our clients keep us all safe and secure. We are currently looking for an experienced software engineers to join our cross-functional team who, in partnership with our clients, will help define, guide and assure the delivery of integrated solutions. The role offers fantastic opportunities to work within an interesting and highly rewarding environment. We are heavily committed to developing our members and provide excellent learning and development opportunities to ensure that your knowledge and skills keep pace with the evolving technology landscape. We engender a culture of innovation, collaboration and ownership; highly motivated self-starters thrive within our organisation. Although we would like candidates to have all the skills we need, we would consider high quality individuals who meet most of the criteria. Due to the secure nature of this project, this role requires candidates to either already hold, or be eligible to obtain, a high level of UK Security Clearance. To meet the eligibility criteria for this clearance, applicants must be sole British nationals, have been resident in the UK for the past 10 years, and must not have spent more than 28 consecutive days outside the UK within the last five years. Individuals who do not currently hold clearance are still encouraged to apply and will be considered both for this position and for other suitable opportunities within CGI where appropriate. This role is primarily based on a secure client site and requires attendance on site five days per week due to the sensitive nature of the work and the systems involved. While the position is predominantly site-based, there may be occasional flexibility where business needs and security constraints allow. Any such arrangements would be agreed in advance with the project team.

Technology Business Consultant with Front Arena We are currently looking for a Technology Business Consultant (m/w/d) to support our Treasury consulting team in Germany. The role is available as a remote position, but it is beneficial if based near or in Frankfurt. You must have at least 5 years plus expertise of working with Sungard’s/FIS Front Arena Software. As a Consultant you will be the main point of contact for customers in Front Arena implementation projects, working in modern environments with state of the art application in the financial sector. In addition to cooperating with development on new products and services, this also includes the design, implementation of technological integrations and the expansion of infrastructure. We are a dynamic and international team of Front Arena consultants. As part of the global Consulting Services organization, we help our clients, who are among the largest companies in the world, to break new ground in streamlining and automating their trading and risk business. Every day brings new and demanding challenges that we can only overcome together in the team and in intensive cooperation with all stakeholders. What you will be doing: Participate in consulting projects for financial companies as part of a team to meet specific client requirements. Consulting on issues of performance, infrastructure Installation and setup of applications Developing scripts, customizing implementation of applications. Writing test plans and test cases to ensure that enhancements made to applications meet client requirements and maintain application integrity. What you will bring: Bachelor's degree in one of the following disciplines: Information science, computer science, business administration, economics, finance, or a combination of education and work experience. Knowledge of standard software development methodologies, such as waterfall model or agile approaches Good verbal and written communication skills with technical and non-technical audiences at different hierarchical levels Coaching of internal staff Good analytical, decision-making, problem-solving, interpersonal, teamwork, negotiation, conflict management and time management skills Ability to persuade and influence others of the best course of action Knowledge of Financial products and services and the financial services industry. Proficiency in at least one appropriate application programming language, such as Python, C#, C++ and/or Java. What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A wide range of training and development opportunities A modern, international working environment in a committed and motivated team An attractive salary model and benefits (including insurances, company health management, flexitime, benefit card) You must have a degree ideally in Computer Science. In this position there will be travel at least 50% of the time. You will ideally be based close to Frankfurt Germany. The salary for this position will be in the range €90K to €110K. Please do send your CV to us in Word format along with your salary and notice period.

SQL Server Database Engineer with SSIS Our Client is bank based in Central London – who are looking to recruit Database Engineer with at least 5 to 7 years sold expertise of working SQL Server SSIS and SSRS. Responsible for the development and delivery of pipelines (collect, validate and prepare high quality data) to automate and streamline processes required by different departments. Support existing SSIS ETLs (overnight and intraday), proactively fine-tune and enhance existing codes to increase robustness and error monitoring. Support the internal IT department with changes and upgrades to software platforms. Convert legacy Hyperion reports to SSRS. Software Development: Analysis of issues pertaining to problems or errors raised by in-house systems, i.e. CORE, SharePoint interface, Equation end of day cycle. Understanding business requirements in order to develop and deliver appropriate solutions based on system definition documents. Proficiency in advanced 4GL programming languages and able to apply to the fully development life-cycle. Database Support To build data pipelines within the SQL environment in SSIS packages, where required, introduce new field and data types for new information to be collated in the CORE environment. To build tabular models (SSAS) for different business units. To build reports based on business requirements using SQL SSRS. To integrate with all the Bank’s sub-systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Ensure that the environment is running optimally and with high standard house-keeping procedures. Sharepoint Integration: To integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. To utilise web services to integrate from cutting edge technology into legacy systems such as Equation. End of Day Cycle: To provide second and third level support for in-house programmes during the end of day cycle. To be able to analyse and rectify any problems raised in an independent and team scenario. To take ownership of a problem and deliver a solution in a timely manner. Provide out of office hours support. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Training & Competence Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Act in accordance with the FCA/PRA Code of Conduct. Fulfil all prescribed business continuity requirements as set out in the organisational or departmental specific plans or as instructed by the Line Manager/Head of Department. Qualifications/Experience Degree level qualified or equivalent. MS SQL stack (SSIS, SSAS, SSRS) to high level of proficiency - Essential C# Programming / JavaScript programming - Desirable Knowledge and Skills Software analysis and design good practice Dimensional modelling, Entity Relationship modelling, Normalised modelling. Data warehouse design concepts, (Inmon, Kimball) The position is based in Central and you will be required to be in the office for 3 days a week. Please note the Client does NOT provide sponsorship. The salary for this position is in the range £65K – £75K. Please do send your CV to us in Word format along with your salary and availability.

Job Title: Cloud Infrastructure Architect Location: Liverpool City Centre on a Hybrid working basis Salary: Up to £75,000 per annum DOE Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday-Friday 9.00am - 5.30pm Acorn is looking for a passionate Cloud Infrastructure Architect who will be responsible for designing, implementing, and optimising secure, scalable, and highly available cloud platforms. This role requires technical leadership across cloud strategy, architecture governance, infrastructure modernisation, and operational excellence. The architect partners closely with business areas to ensure the cloud environment supports organisational goals and meets enterprise standards. Responsibilities: Develop end-to-end cloud architectures, supporting enterprise workloads, including compute, storage, networking, identity, and automation. Develop a close working relationship with Platform Engineering to ensure robust design and delivery across our cloud platforms Create reference architectures, design patterns, and technical standards for cloud environments. Design hybrid and multi-cloud strategies leveraging platforms such as Azure, AWS, and GCP. Evaluate new cloud services, tools, and technologies to guide technical direction. Lead the design and implementation of core cloud infrastructure components: virtual networks, identity and access, monitoring, encryption, resilience, and backup strategies. Define infrastructure-as-code patterns using tools such as Terraform, Bicep, or ARM. Support migration of workloads from on-premise to cloud platforms following best-practice frameworks Ensure cloud designs adhere to security standards, regulatory requirements, and architectural governance. Implement Zero Trust principles, network segmentation, encryption, key management, and secure access control models. Partner with SecOps teams to ensure monitoring, logging, and incident response capabilities are embedded Develop automation and service optimisation strategies to improve performance, cost efficiency, and availability. Conduct capacity planning, resilience engineering, disaster recovery design, and performance tuning. Mentor engineers across cloud, DevOps, and infrastructure teams. About you: Requirements: Proven experience across several disciplines; networking, infrastructure, cloud platform and system administration Extensive experience designing and supporting cloud infrastructure on Azure, AWS, or GCP Strong understanding of networking (VNETs/VPCs, routing, DNS, load balancing, firewalls) Knowledge of infrastructure-as-code and automation tooling. Experience with container platforms (AKS, EKS, GKE, Kubernetes) and serverless architectures. Strong background in identity and access management (Azure AD, IAM, RBAC). Proven experience building scalable, resilient, and secure cloud architectures. Solid understanding of cloud cost optimisation and FinOps principles Grow with Acorn We bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Earn recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited Armed Forces Covenant signatory Great Places to Work 2024/25 Best Place to Work for Development Best Place to Work for Women Before applying, please know: If your application is successful, we will run relevant employment checks prior to your employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements We can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Cloud Infrastructure Administrator, IT Architect, Systems Developer, Software Architect may also be considered for this role.

Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 and 2 Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 party suppliers as appropriate. Responsibilities Provide 2 and 3 line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved by CAB, liaising with Change Manager Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 2/3line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software The Client has offices in Peteborough. Salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and availability

Director of ERP and CRM MS Dynamics 365 - London The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo) . The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range £90K - £110K plus benefits. The position will be based in Kings Cross London – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

Systems Engineer Stockport (International Travel to USA) £45,000 - £50,000 + Annual Discretionary Bonus + Pension + Flexible Working + Holiday + Benefits An exciting opportunity has arisen for a Systems Engineer to join a pioneering technology business that designs and delivers advanced inspection and simulation systems used across global industries. This company is recognised for its innovation and technical excellence, delivering bespoke engineered solutions that integrate hardware, software, and operational technology (OT) into complex, high-performance systems. With continued growth and a strong global project pipeline, they are expanding their technical team to support and enhance these cutting-edge systems in the UK and abroad. In this role, you'll play a key part in supporting, maintaining, and optimising high-value technology platforms, blending hands-on work with advanced system-level understanding across control software, embedded hardware, and networked OT environments. From system commissioning and integration through to troubleshooting and performance optimisation, you'll help deliver reliable, scalable, and intelligent solutions deployed in demanding real-world conditions. This is an exceptional opportunity for a technically minded individual who excels at the intersection of hardware, software, and control systems, and wants to contribute to a collaborative, forward-thinking technology environment. In this role, you'll have the chance to travel internationally - primarily across the USA, with occasional trips to China and India. You can expect to travel approximately eight times per year, for no longer than two weeks per trip, with all expenses fully covered. The Role: Provide advanced technical support for integrated software, hardware, and OT systems Lead diagnostics, troubleshooting, and commissioning of complex automation and control solutions Drive system optimisation and reliability improvements, ensuring seamless hardware-software interaction Collaborate with R&D and engineering teams to resolve technical challenges and implement enhancements Full expenses paid travel to USA, China and India, (mainly USA) The Person: Degree in Engineering, Computer Science, or a related technical discipline (or equivalent experience) Proven experience in systems integration, OT environments, or advanced hardware/software support Strong understanding of control systems and diagnostics tools Skilled in fault analysis, system commissioning, and maintaining high-availability industrial systems Willingness to travel nationally and internationally as required BBBH270286 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Our Client is Global Leader in the pharmaceutical World. They are looking to recruit an IT Project Manager with at least 10 years proven expertise as a Project Manager. The Project Manager is responsible for a set of projects (investments including the systems and organization change management within the business community). The Client has many projects underway. This role is for the management of projects with significant IT infrastructure and systems work content. Responsibilities: Work with Systems Analysts and Business Process Champions to clarify project objectives and constraints. Estimate resources needed to reach objectives and manage resources in an effective and efficient manner Work closely with project sponsor, Business Process Champions, and cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and detailed schedule for proposed projects. Implement and manage changes and interventions to ensure project goals are achieved. Work with other managers to identify and manage risks and opportunities across multiple projects within the organization. Take responsibility for setting the agenda, driving issues forward and quickly identify the root cause of any problem. Perform team-based project planning, implementation, and reporting using informal/formal program/project and risk management tools and techniques to mitigate cost, schedule, and technical impacts to the organization. Lead the review/assessment of proposed projects and investments to establish executable and achievable plans within the proposed schedule, budget, and customer proposal requirements. Actively manage a critical path which allows for a line of sight into risk/issues before they have project/program impact During project execution, confirm internal team consensus that the organization is positioned for success; resolve conflicts among the team. Provide project updates on a consistent basis to various stakeholders about project status, risks, mitigations, dependencies, adjustments, and progress. Manage work with vendors and suppliers by assigning tasks and communicating expected deliverables Utilize industry best practices, techniques, and standards throughout entire project execution Monitor progress and make adjustments as needed Measure project performance to identify areas for improvement Qualifications: Bachelor's degree in computer science, business, or a related field At least 8 years of IT project management and related experience Excellent knowledge of information technology aspects, specifically with IT infrastructure environments and business systems implementations Strong track of managing IT projects in a global environment that involve mergers & acquisitions, ERP systems, networking, voice, compliance, IT security, software development, and working with vendors Proven ability to work with IT teams, business stakeholders, and external vendors Proven ability to solve problems creatively Strong familiarity with project management software tools, methodologies, and best practices Experience managing projects through standard project lifecycle methodologies (waterfall and hybrid) Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Excellent planning and organization ability with time management skills Excellent troubleshooting and problem-solving abilities with management and leadership qualities Project Management Professional (PMP) certification preferred Competencies: To perform the job successfully, an individual should demonstrate the following behaviors: Excellent English oral and written communication skills. Motivated and curious, willing to ask questions, research issues and take on challenging projects/assignments; creative, brings innovative ideas to the table, exhibits self-confidence. Has strong achievement motivation and tenacity. Possesses ability to organize and follow-through on multiple tasks. Recognizes and attends to vital details with accuracy and efficiency. Effectively prioritizes work of staff members. Works to complete goals, tasks, and plans. Anticipates potential problems and analyzes alternative solutions. Develops/maintains effective working relationships by listening attentively to others. Communicates ideas clearly (written & verbal) while relating to people in an open/ sincere manner and participating effectively in meetings. This individual will also assist in finding solutions as well as identifying problems; communicates appropriately with team members and project stakeholders. Able to manage other individuals and maintain calm and reliable demeanor in the face of challenges. The project manager will adapt readily to change, work effectively in stressful situations, need limited guidance and direction and is comfortable working in a fast-paced environment. Diagnoses problems efficiently, gathers sufficient input before making decisions or plans, makes timely decisions, quickly determines sources of problems, identifies information needed to solve problems and analyzes and communicates issues with effective alternative solutions to team. Sensitive & responsive to internal customer needs, maintains a positive attitude, willing to listen to customer problems and seeks solutions and stays in tune with changing needs of customers. The Client is based in Trumbull CT USA The salary for this role will be circa $100K - $120K. Please send your CV to us in Word format along with your salary and availability.

Director of ERP and CRM MS Dynamics 365 The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo). The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range $140K - $210K plus benefits. The position will be based in Trumbull CT USA – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

Cost Control Lead (SC Clearance) Nottingham (Hybrid - site-based, client + remote) Salary DOE + Training + Development + Pension + Life Insurance An excellent opportunity awaits a professional coming from a cost control background looking to take senior ownership across complex, high-profile defence programmes within a forward-thinking consultancy offering progression and real influence. This company is a growing digital and project controls consultancy operating across major infrastructure and secure defence environments, strengthening cost, planning and digital capability within highly regulated sectors. In this role you'll be embedded within a large-scale defence programme environment, leading cost control across one or more significant workstreams. You'll establish and maintain robust cost baselines, oversee forecasting, and ensure EVM discipline is applied properly. You'll analyse variance, identify cost risk early, and provide clear financial assurance to senior stakeholders. The working pattern is hybrid, typically 3 days on-site in Nottingham and 2 days remote. The ideal candidate will have significant cost control experience within defence, aerospace or similarly regulated environments. You'll be confident owning forecasting and variance analysis, comfortable operating within structured governance frameworks, and experienced briefing senior stakeholders. Strong EVM capability is essential, along with the ability to challenge assumptions where required. The right person must be eligible for SC clearance. This is a fantastic opportunity for a senior cost professional who wants programme-level ownership within nationally significant defence work, influence over financial performance, and progression into broader project controls leadership as the consultancy grows. The Role: *Lead cost control across major defence programmes or portfolios *Establish and maintain cost baselines and forecasts *Oversee EVM performance and variance analysis *Identify cost risk and efficiency opportunities *Hybrid split - 3 days on-site in Nottingham, 2 days remote The Person: *Significant cost control experience within defence or regulated sectors *Strong EVM, forecasting and variance ownership capability *Comfortable briefing and influencing senior stakeholders *Experience operating within formal governance frameworks *Must be eligible for SC clearance Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.