ServiceNow Platform Administration & DevelopmentAdminister and maintain the ServiceNow platform within the ITSM landscape. Manage user access, security controls, instance configurations, branding, and performance optimization. Design,develop, andenhanceITSMprocesses,including:Incident Management Problem Management Change Management Request Management Knowledge Management Service Catalog Build and optimize workflows, automations, scripts, and platform customizations to support business needs. Ensure platform stability, upgrade readiness, and participation in release planning and risk mitigation activities. CMDB Management & Data QualityLead the design, population, maintenance, and continuous improvement of the CMDB. Ensure alignment with the Common Service Data Model (CSDM). Define and maintain data quality standards, governance controls, reconciliation processes, and certification activities. Drive the accuracy, completeness, and consistency of configuration data across infrastructure, cloud, application, and third-party sources. Integrations & Data IngestionDesign, implement, and maintain integrations between ServiceNow ITSM/CMDB and external systems. Workwith:MID Servers Cloud platforms Monitoring solutions ITOM tools Third-party applications and vendors Develop andmaintain:Import Sets Transform Maps Business Rules Script Includes REST APIs SOAP APIs Troubleshoot and optimize integration flows while ensuring maintainability and reliability. Collaborate with cross-functional teams to improve data exchange and platform efficiency. Data Governance & Service ModelingPromote best practices for data quality and stewardship. Implement validation controls, reconciliation rules, and governance processes. Support and drive adoption of the CSDM framework to ensure consistent service modeling and data usage across ITSM processes. Collaboration & Continuous ImprovementPartner with Infrastructure, Cloud, Security, and DevOps teams to align service models and improve data quality. Contribute to architecture discussions, technical standards, and platform best practices. Mentor and support junior ServiceNow administrators and developers. Produce and maintain technical documentation, operational procedures, and implementation guidelines.
Contexte Au sein de la DSI d'un grand groupe du secteur de l'énergie, vous intégrerez une équipe Data en charge du traitement des données de consommation clients et de leur exposition sur les canaux digitaux. L'équipe, composée de 14 personnes (dont 7 Data Engineers), fonctionne en méthodologie Agile SAFe, synchronisée avec d'autres équipes Data du programme. Missions principales Concevoir et exécuter les stratégies de test (fonctionnel, non-régression, intégration) sur les pipelines de données et les APIs exposées par l'équipe. Réaliser des tests API approfondis via Postman ou Bruno : construction de collections, scénarios de tests automatisés, validation des contrats d'interface, tests de charge légers. Adopter une posture fonctionnelle forte : comprendre les enjeux métiers pour challenger les spécifications et anticiper les cas limites. Intervenir en support Business Analyst : rédaction et clarification des besoins fonctionnels, participation aux ateliers de cadrage avec les métiers, rédaction de user stories et critères d'acceptation. Participer aux cérémonies Agile SAFe (PI Planning, refinements, rétrospectives, revues de sprint). Mettre en place et maintenir des mécanismes de contrôle qualité des données (Data Quality) en lien avec les Data Engineers. Identifier, documenter et suivre les anomalies jusqu'à leur résolution, en coordination avec l'équipe technique. Rédiger et maintenir la documentation de test et les spécifications fonctionnelles. Environnement technique Postman / Bruno (indispensable — tests API poussés) Notions Python, SQL Connaissance des architectures Databricks (Bronze/Silver/Gold) et Delta Lake appréciée Environnement Cloud AWS Outils de gestion Agile (Jira ou équivalent) Git Compétences recherchées Expertise testing API (Postman/Bruno) — critère central Posture fonctionnelle / capacité à intervenir sur des tâches de BA (rédaction de specs, user stories) Connaissance des principes API REST Rigueur en Data Quality et détection d'anomalies Culture Agile SAFe Capacité à interagir avec des interlocuteurs techniques (Data Engineers) et métiers Informations pratiques LivrablesCorrections d'anomalies / analyse et spécificationsModalitéTemps pleinPlage horaireHeures ouvréesLieuÎle-de-FranceDurée12 mois, extension possible
Dans le cadre du renforcement d'une équipe Data, nous recherchons un Data Engineer BI – Microsoft Azure / Power BI pour intervenir sur des projets décisionnels dans un environnement Microsoft Azure. Vous aurez pour missions : Au sein de l'équipe Data et en collaboration avec le chef de projet, vous interviendrez sur les activités suivantes : Créer et optimiser des bases de données (SQL Server principalement). Prendre en charge les développements de scripts SQL/Procédures. Prendre en charge les développements des pipelines Azure Data Factory. Participer à la mise en place de bonnes pratiques (CI/CD, DevOps Data, Data Quality). Être force de propositions sur les optimisations de traitement Rédaction de la documentation (spécifications techniques), recettes. Gestion du code source via Microsoft Devops et déploiement CI/CD. Préparation des livrables pour les mises en production
At CGI, you'll help clients modernise critical data landscapes through secure, controlled migration to the cloud. As a Senior Data Architect, you'll shape migration strategy, define ETL approaches and ensure data quality, governance and resilience are built into every stage of delivery. Working closely with multidisciplinary teams, you'll translate complex technical needs into practical solutions that deliver measurable outcomes. This is an opportunity to take ownership of meaningful work, contribute innovative thinking and be supported by experienced colleagues in a collaborative environment where your expertise helps create lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme and available timescales, you must already hold active UK Security Clearance (SC) to start on the project. This is a hybrid position.
At CGI, you'll play a leading role in shaping a major business and digital transformation programme that will strengthen how critical public services operate. As a Senior Solution Architect, you'll take ownership of end-to-end architecture for a modern ERP implementation, helping replace legacy finance, HR and procurement systems while improving resilience, data quality, financial control and regulatory compliance. You'll have the scope to challenge thinking, influence strategic technology decisions and turn complex requirements into solutions that deliver lasting value. Working with programme leaders, suppliers and multidisciplinary experts, you'll be supported by a collaborative CGI community while bringing your creativity and architectural expertise to decisions that will shape both the programme and the client's wider digital future. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position with some limited (expensed) travel to the client site in Mansfield.
Contexte Nous recherchons un Cloud Data Engineer disposant d'une solide expérience sur les environnements Snowflake et AWS, afin d'intervenir sur des sujets de modernisation et d'automatisation des plateformes de données dans un contexte industriel. Répartition des activités • 60 % Data Engineering / Snowflake • 40 % Cloud & DevOps AWS Compétences attendues Data Engineering (60%) • Snowflake • SQL avancé • Modélisation de données • ETL / ELT • Data Quality & Data Governance • Pipelines de données • AWS Glue, S3, DMS, Kinesis • Automatisation des traitements de données Cloud & DevOps AWS (40%) • AWS • Terraform (Infrastructure as Code) • CI/CD (GitLab, GitHub, Jenkins) • Python / Bash • Docker, Kubernetes • AWS Lambda • DevOps / DevSecOps • Sécurisation et automatisation des environnements Cloud
