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* Undertake incident and request tasks * Possess 2nd line responsibility for resolving incidents to SLA * Maintain a ?2% incident per month target * Be responsible for the completion of assigned works within allocated timeframes * Undertake Project Tasks, supporting both internal and external Project Managers * Undertake Non Standard Requests tasks to agreed timescales * Proactively communicate and coordinate with Level 3 teams to highlight major level issues * Find resolution of technical issues for laptop/desktop hardware, networks, printers, etc. * Install & configure software and hardware Your skills and experience * An in-depth knowledge and good understanding of Microsoft Windows OS (Windows 10 & Windows 11), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office. * Experience handling LTSC Channels and KIOSK is highly desirable * Basic level understanding in SCCM/Active Directory and a working knowledge of IT service models * Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS, PXE and VPN/remote connectivity * An appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools, along with general etiquette * Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners * Working Knowledge of IT Service Management (ITSM) software (ServiceNow) * Excellent customer interface and customer service skills * Some flexibility with working hours when needed * Full UK Driving License. * SC Cleared or required to undertake SC Clearance Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Job title: User Researcher Location: London (Hybrid Working) Contract Length: 12 Months Day Rate: £475 per day Security Clearance: Must be eligible for BPSS clearance Overview We are seeking an experienced User Researcher Experience Consultant to support the delivery of a major mobile application programme. This role offers an opportunity to shape digital services through user-centred research, ensuring products and services are designed around genuine user needs and evidence-based insights. The successful candidate will lead research activities across complex digital services, working closely with multidisciplinary teams to generate actionable insights, influence strategic decision-making, and improve user experiences. You will champion user research best practices, helping to embed user-centred ways of working across the organisation while ensuring research outcomes are aligned with business objectives and delivery priorities. Key Responsibilities * Lead and deliver user research activities across the full product and service lifecycle. * Plan, conduct, and synthesise qualitative and quantitative user research. * Drive adoption of evidence-based decision-making through actionable research findings and recommendations. * Champion user-centred design principles and research best practices across multidisciplinary teams. * Collaborate closely with Service Designers, Product Managers, Business Analysts, Developers, and Delivery Managers. * Influence service strategy, priorities, and roadmaps through robust user insight. * Design and facilitate workshops, interviews, usability testing, surveys, and discovery activities. * Translate complex user needs into clear recommendations for product and service improvements. * Ensure research activities align with programme objectives, delivery plans, and organisational goals. * Support the development and maintenance of research repositories, insight libraries, and knowledge-sharing practices. * Present research findings to senior stakeholders and provide strategic recommendations. Essential Skills & Experience * Proven experience as a User Researcher, Senior User Researcher, UX Researcher, or similar research-focused role. * Strong expertise in user-centred research methodologies and evidence-based design practices. * Experience planning and conducting a variety of research techniques, including interviews, usability testing, surveys, and observational research. * Demonstrable experience translating research findings into practical recommendations that influence product and service decisions. * Excellent stakeholder management and communication skills. * Experience working within agile, multidisciplinary delivery teams. * Strong analytical and synthesis skills, with the ability to communicate complex findings clearly to both technical and non-technical audiences. Highly Desirable Experience * Experience delivering digital projects within the public sector, healthcare, or similarly regulated environments. * Experience supporting mobile application development programmes. * Experience influencing strategic decision-making through user insight and research-led evidence. Candidate Profile The ideal candidate will be an experienced researcher who is passionate about understanding user needs and using evidence to improve services. You will be comfortable engaging with stakeholders at all levels, leading research initiatives independently, and helping organisations embed user-centred practices into their culture and delivery approach. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Senior Project Manager Needed! An Insurance client of mine is seeking a Senior Project Manager to drive expansion initiatives within its operations and change management team. This role is pivotal in supporting the Programme Manager to deliver against strategic growth objectives across multiple locations, ensuring the successful implementation of business and IT capabilities, as well as operating models aligned with approved business plans. The role is for an initial 6 months with scope of extensions paying up to £850 per day inside IR35 requiring 2 days in London office. You will be responsible for developing and rolling out products such as professional indemnity, Surety, Construction & Engineering, Property and Renewable Energy, Casualty & Health lines of business. Experience leading functional work streams across underwriting, claims, finance, IT, operations, HR, and legal will be advantageous. . Experience with post go live backlog management activities is essential for this opportunity to support with the Day 2 activities for post product roll outs. Strong stakeholder management, organisational, analytical, and communication skills Specialty insurance experience is essential for this opportunity. If this role is of potential interest please apply with an updated version of your CV and I'll endeavour to get back to you if suitable. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Job title: Lead Design Role Location: London (Hybrid) Contract: 12 Months Overview We are seeking an experienced Lead Designer to provide strategic design leadership across a multidisciplinary team, delivering user-centred digital products and services. This role will be responsible for driving design excellence, establishing best practices, and ensuring the delivery of high-quality, accessible, and intuitive user experiences. Working closely with stakeholders, product teams, and technical colleagues, the successful candidate will shape design strategy, mentor designers, and champion human-centred design principles throughout the product lifecycle. Key Responsibilities * Lead and manage multidisciplinary design teams, fostering a collaborative and high-performing culture. * Mentor, coach, and support designers to develop their skills and advance their professional growth. * Define and implement design governance frameworks to ensure consistency, quality, and adherence to standards. * Establish and maintain design standards, best practices, and design system principles across projects. * Develop and communicate a clear design vision and strategy aligned with organisational objectives. * Create and manage design roadmaps, ensuring priorities are aligned with business and user needs. * Champion human-centred design methodologies throughout the end-to-end product development lifecycle. * Plan and conduct user research activities to gather insights and validate design decisions. * Facilitate user interviews, stakeholder workshops, and discovery sessions to understand requirements and opportunities. * Lead usability testing initiatives, analysing findings and translating insights into actionable improvements. * Collaborate with product managers, developers, researchers, and senior stakeholders to deliver impactful user experiences. * Promote evidence-based design decision-making through research, data, and user feedback. Essential Skills & Experience * Proven experience leading multidisciplinary design teams within complex environments. * Strong background in UX, Service Design, Product Design, or related disciplines. * Experience developing and implementing design strategies, governance frameworks, and design standards. * Demonstrated expertise in human-centred design and user-centred methodologies. * Strong user research capabilities, including user interviews, workshops, and usability testing. * Experience managing design roadmaps and influencing product direction. * Excellent stakeholder management, communication, and facilitation skills. * Ability to mentor and develop design professionals at varying levels of experience. Desirable Experience * Experience working within large-scale digital transformation programmes. * Knowledge of accessibility standards and inclusive design practices. * Experience working in Agile and multidisciplinary delivery environments. This is an excellent opportunity for a senior design professional to lead design initiatives, influence strategic decision-making, and drive the delivery of exceptional user-centred experiences within a complex organisation. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

A leading organisation is seeking a Regulatory Reporting Engineer to join their team on a contract basis, working onsite in London. In this role, you will be responsible for designing and developing technology solutions that address global trade and transaction reporting requirements. You will work closely with engineering, compliance, operations, and business stakeholders to ensure that regulatory obligations are translated into robust, scalable technical implementations. Your primary responsibilities will include designing, developing, testing, and deploying regulatory reporting applications and data pipelines. You will build solutions that model complex trading workflows and business processes, and maintain systems that support global reporting standards. Investigating reporting exceptions, reconciling data discrepancies, and implementing automated solutions to enhance accuracy and efficiency will be key aspects of your role. You will also optimise data processing frameworks and support the full software development lifecycle, including production monitoring and troubleshooting. Leveraging modern data engineering technologies and AI-enabled workflows to improve automation and control frameworks is expected. The ideal candidate will hold a bachelor's degree in Computer Science, Engineering, or a related technical field, and demonstrate strong professional experience developing software in Python. Expertise in SQL and relational databases, as well as a solid understanding of software engineering principles, system design, and data architecture, are essential. Experience building scalable data processing solutions and distributed systems is highly valued. Strong analytical, problem-solving, communication, and collaboration skills are required. Preferred qualifications include experience in regulatory or transaction reporting, financial controls, or highly regulated environments, as well as knowledge of financial markets and trading systems. Familiarity with cloud platforms, modern data engineering technologies, AI-enabled workflows, and large-scale financial datasets will be advantageous. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Full Stack AI Engineer Up to £65,000 + Progression towards AI Implementation Lead + Medical + Enhanced Pension + 27 Days Holiday plus Bank Holidays Scunthorpe, North Lincolnshire (Commutable from: Doncaster, Grimsby, Hull, Lincoln, Gainsborough, Brigg, Goole, Barton-upon-Humber) Are you a Full Stack Developer using AI coding tools to accelerate development, looking for ownership of projects and the opportunity to shape AI implementation across a major manufacturing business? This is an opportunity to join a long-established UK manufacturer undergoing a major modernisation programme. You will deliver practical software solutions while developing towards a position leading wider AI adoption across the business. Initially, you will build and improve internal applications using GitHub Copilot, starting with a PHP/Laravel project. Working from supplied requirements, you will own development, testing and deployment, ensuring your code is secure, maintainable and production-ready. The business uses a broad range of technologies, so wider software experience and the ability to learn unfamiliar systems will be valued. You will need to understand, challenge and debug AI-generated code, taking responsibility for the finished application. Longer term, the role offers progression towards AI Implementation Lead, helping shape AI strategy and delivering projects to improve processes, efficiency and performance across the wider business and manufacturing environment. This role would suit a hands-on Full Stack Developer who enjoys working independently, can demonstrate effective use of AI coding tools and wants to build towards broader AI implementation responsibility. The Role: *Full Stack development using AI tools to accelerate delivery *Initial PHP/Laravel project, followed by other internal applications *Own development, testing and deployment from supplied requirements *Review and validate generated code for security, correctness and maintainability *Longer-term progression towards wider business and factory AI implementation *Fully onsite in Scunthorpe, 36.5 hours per week - Mon-Fri The Person: *Full Stack development experience, delivering applications independently *Working knowledge of PHP/Laravel; broader language experience advantageous *Practical experience using AI coding tools such as GitHub Copilot *Confident reviewing, debugging and testing AI-generated code *Interested in progressing towards AI implementation and business strategy *Commutable to Scunthorpe and happy working fully onsite Reference Number: BBBH281168 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Software Engineering Specialist - Birmingham - Inside IR35 - Rate £500-£550 per day We are seeking a skilled SIEM Security Engineer with expertise in SIEM and Security logging and monitoring to join our dynamic team. As a SIEM engineer, you will play a critical role in designing, developing, and maintaining the ingestion of our security information and event management (SIEM) system. Your focus will be on leveraging Elasticsearch and related technologies to enhance threat detection, incident response, and overall security posture. Essential: * Proven experience in Software Engineering roles * Experience in some of the following technologies: o Elasticsearch - Logstash -Kibana o Ansible o Kafka o ArgoCD o Scripting o Kubernetes o Gitlab pipelines o YAML o Helm o Ansible o Basic networking * Strong analytical and troubleshooting skills * Willingness to learn new technologies * Attention to detail Advantageous: * Experience in SIEM Detection Engineering. * Experience of On Premise SIEM solutions * Experience with log source onboarding and normalisation * Knowledge of Linux, Windows and Network Administration * Knowledge and experience of cloud services (public or private), OpenStack and K8S * Devops practices Please share latest CV LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Business Development Manager Hemel Hempstead Competitive Salary + 10% KPI Bonus + 35 Days Holiday + Pension + Benefits Are you a commercially driven Business Development Manager with experience in PCS, BESS or related energy technologies, looking to play a key role in accelerating the energy transition while driving strategic growth across a rapidly expanding global technology business? This is an excellent opportunity to join an international leader in power electronics, renewable energy and energy storage solutions. You will be responsible for identifying and developing new business opportunities across the BESS market, building long-term customer relationships and helping shape market growth strategies. In this role, you will work closely with customers, partners and internal stakeholders to understand technical and commercial requirements, develop compelling business cases and convert opportunities into commercial success. You will also monitor market trends and competitor activity to strengthen market positioning and support future expansion. The ideal candidate will have previous B2B business development or sales experience within the energy sector, with knowledge of PCS, BESS or associated electrical technologies. You will be commercially focused, highly proactive and comfortable engaging with customers at both technical and strategic levels. The Role: Drive new business development activities within the PCS and BESS market Build and maintain strong relationships with customers and industry partners Develop commercial proposals, business cases and growth strategies Monitor market trends, competitor activity and customer requirements Support market expansion and revenue growth initiatives The Person: Experience in B2B sales or business development Background in PCS, BESS, energy storage or related electrical technologies Strong commercial awareness and relationship-building skills Motivated, proactive and target-driven approach Reference Number: Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.