Find your next tech and IT Job or contract role.

You will be a Content Designer in the Security, Tech Risk and Resilience team in GDS, where you will create and iterate technical security content. You will support the development of and other relevant content to help us improve the sharing of security knowledge and expertise across government. The content will help the government continually improve its cyber security capability and help teams meet common standards. You will work closely with experienced cyber security practitioners interviewing people and carrying out research to develop guidance and blog posts. You will be working across multiple cross - government teams, while writing on a range of different subjects, from the highly technical to the more general. As a content designer you will: create, improve and manage user-centered content using analytics, user feedback, user research and other sources of information contribute to and help develop domains-related guidance to publish on and work on a variety of security content for our cross-government services identify the needs of users, write user stories, design content plans, create and publish content identity and collaborate effectively with stakeholders, making sure appropriate policy and legal checks happen within other departments of government develop and apply content and format strategies with support from a senior content designer contribute to the cross-government and GDS content community understand and demonstrate awareness of agile methodology, and can apply an Agile mindset to your work

SEO Manager Nottingham £30,000 - £35,000 + Holidays + Progression + Free On-site parking + Health & Wellbeing Package + Private Medical Cover + Employee Discount Programme + Pension + Holidays This is an excellent opportunity for a confident SEO Manager who is looking for autonomy and independence to join a thriving business within the renewable energy market. In this role, you will develop and execute SEO strategy to drive organic traffic, optimise website content for search rankings, and refine keyword targeting. You will conduct research to identify ranking opportunities and collaborate with the content team to create high-ranking, engaging content on renewable energy topics. The ideal candidate will have hands-on SEO experience, preferably with managerial expertise, and a proven track record of driving organic growth and improving search rankings. They should have in-depth knowledge of on-page, off-page, and technical SEO best practices, along with strong written and verbal communication skills. Enthusiastic, disciplined, and well-organized, they will excel at managing multiple tasks while contributing to the team's success. A fantastic opportunity for someone to showcase their skills but also have their own style whilst contributing to the growth of a highly reputable business. The Role: Develop and execute SEO strategies to drive organic traffic and improve search rankings. Optimise website content and refine keyword targeting for maximum visibility. Conduct research to identify ranking opportunities and implement data-driven improvements. Collaborate with the content team to create high-ranking, engaging content on renewable energy topics. The Person: Hands-on SEO experience, preferably with managerial expertise. Proven track record of driving organic growth and improving search rankings. In-depth knowledge of on-page, off-page, and technical SEO best practices. Strong written and verbal communication skills. Enthusiastic, disciplined, and well-organized. Ability to manage multiple tasks effectively while contributing to team success.

Role: On-Premise FinOps_Senior Analyst Rate: Inside IR35 Location: 2-3 days a week onsite in Sheffield Duration: Until 28/11/2025 initially Requirements: · Strong analytical background with the ability to proactively create, interrogate, interpret and draw conclusions/ next steps from IT financial data, and present in an easy to consume way. · Excel data analysis, SQL, Power BI, data mapping · Experience with charting and other data visualisation techniques, highly quality Powerpoint is a must. · Ability to problem solve and work with the team to identify new optimisation opportunities. · Understanding of IT services, financial management processes and best practices such as budgeting, cost allocations, and recharges for infrastructure services. · Working knowledge of IT infrastructure domains including data centres, network/communications, server utilisation, virtual environments and storage (likely from working within an IT infrastructure function). · Strong attention to detail with regards to data quality and data management. · Can proactively prioritise multiple activities and ensure deadlines are met. · Team player within an international team. · Good knowledge of English (written and spoken). · Good communication and presentation skills. · FinOps and/or Apptio certification Nice to have: · Knowledge of IT Financial Management (ITFM), Technology Business Management (TBM) and/or FinOps principles. · Awareness of ApptioOne or similar IT cost management solution. · ITIL or Service Management background. · Logical data mapping experience and use of SQL queries would be desirable. · Experience in financial services organisation desirable, but not essential LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

**REMOTE** Key Responsibilities: * Identification and crafting of complex custom WAF rules & features to mitigate MVP and security posture gaps. * Crafting efficacy testing for baseline & custom rules and features and integrating testing in the automation pipelines. * Providing SME support for other security testing such as WAF PoCs, new features and solutions * Providing WAF focused SME support and advice on Web & API based attack methodologies, evasions and mitigation techniques. * Providing DevSecOps SME & pipeline build support for the automation works * Monitor and review all tuning requests. * Conduct detailed log analysis to identify false positives and optimize WAF rules for improved accuracy and performance. * Create and maintain comprehensive documentation for WAF tuning, tuning procedures, policies, and configurations. * Develop, test, and recommend WAF policies and rules tailored to specific applications and environments. * Proactively assist with identifying false positives. * Collaborate with cross-functional teams to ensure seamless integration of WAF solutions into existing security infrastructure. * Provide recommendations for WAF configuration based on best practices and security requirements. * Perform regular assessments and audits of WAF configurations to ensure optimal security posture and compliance with industry standards. * Stay updated with the latest web security threats, vulnerabilities, and trends to continually enhance WAF effectiveness. Key Accountabilities: * Conduct detailed analyses and technical evaluations of various Web Application Firewall (WAF) solution rulesets and functionalities to confirm adherence to agreed baselines and to maximize detection of web, API, and other traffic-based security threats. * Create custom rules and features where needed to augment WAF solutions to be able to meet the agree baseline. * Identify and mitigate technical circumventions and evasions of WAF solutions. * Develop and implement testing packages to assess the efficacy of various initiatives, including WAF Proofs of Concept, managed and custom rules, new features, and solutions. * Facilitate the automation of efficacy testing procedures and their integration into Continuous Integration/Continuous Deployment (CI/CD) pipelines. * Contribute to DevSecOps and pipeline construction project * Ensuring timely and accurate review and action on all WAF tuning requests. * Conducting thorough log analyses to effectively identify and mitigate false positives, ensuring optimized WAF rules. * Maintaining comprehensive and up-to-date documentation for all WAF tuning procedures, policies, and configurations. * Developing and recommending tailored WAF policies and rules for various applications and environments. * Proactively identifying and addressing false positives to enhance overall WAF accuracy. * Collaborating effectively with cross-functional teams to integrate WAF solutions seamlessly into existing security infrastructure. * Providing expert recommendations for WAF configurations based on best practices and current security requirements. * Performing regular assessments and audits of WAF configurations to maintain optimal security posture and compliance with industry standards. * Staying informed about the latest web security threats, vulnerabilities, and trends to ensure continuous enhancement of WAF effectiveness. Ideal Candidate Profile: * Extensive experience in WAF management, tuning, and engineering, with a strong understanding of web application security principles. * Proven track record of proactively identifying and mitigating false positives to optimize WAF performance. * Background in SOC or CSIRT and AppSec or Ethical Hacking, demonstrating hands-on experience for the key responsibilities. * Proficiency in log analysis tools and techniques, with the ability to identify patterns and anomalies in web traffic. * Experience with tools such as Splunk, Wireshark, or custom scripts to process and analyze logs. * Experience with at least three major WAF solutions (e.g., Akamai, F5, AWS, GCP) and an understanding of their unique configurations and capabilities. * Strong analytical and problem-solving skills, with a keen attention to detail. * Excellent communication skills, capable of articulating complex security concepts to technical and non-technical stakeholders. * Ability to develop, test, and recommend WAF policies and rules tailored to specific applications and environments. * Experience collaborating with cross-functional teams to integrate WAF solutions into existing security infrastructure. * Competence in maintaining comprehensive documentation for WAF tuning procedures, policies, and configurations. * Extensive experience in configuring WAF solutions to align with best practices and security requirements. * A proactive, detail-oriented individual who thrives in a dynamic, fast-paced environment and stays updated with the latest web security threats and trends." LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

We are hiring across two teams for this role, the National Data Library (NDL) and the Office of the Chief Technology Officer (OCTO). The NDL will transform the way the Government manages its data supporting the successful delivery of the AI Opportunities Action Plan (AIOAP); the blueprint for modern digital government; and the Government’s missions on growth, clean energy, safety, opportunity and health. Achieving these ambitious outcomes would require close collaboration across the public sector and with various user groups. The Technology Management team in the Office of the Chief Technology Officer provides expert advice on how the public sector uses technology and delivers improved outcomes for the government. This role in particular will be focused on delivering a new approach to how the public sector manages and remediates its legacy IT. As a Senior delivery manager you will be responsible for driving delivery across multidisciplinary teams and will: Oversee and manage the delivery roadmap products and services, facilitating an inclusive team environment where innovation and challenge are welcomed from all colleagues. work in partnership with product and technical leads on high profile work in ambiguous, complex and/or uncertain domains communicate status to more senior people and users appropriately including useful and accurate delivery metrics to facilitate continual improvement and resource planning. focus on driving successful delivery through Agile practices, collaborative workshops, tackling risks and blockers and inclusive team ceremonies develop, guide and coach others in your team, including line reports manage stakeholders to ensure strategic alignment and effective communication, taking into account organisational context and different needs and priorities, dealing constructively with conflicting views ensure alignment on priorities and delivery across the directorate and teams in GDS

The Principal Technologists in GDS’s Office of the Government CTO function exist to make building great technology easier in the UK Public Sector. In this role you can help central and local government, the NHS, Police, as well as 1,000+ agencies and other bodies. By setting strategies, principles, standards and identifying best practice, as well as supporting the adoption and embedding of these into the public sector, you’ll help your 100,000+ digital and data colleagues in these organisations deliver transformational change. In particular we are looking for individuals in the following teams: technology management, where you will be focussed on the development of the Legacy IT strategy and implementation across Government engineering excellence, where you will work as part of the team making the UK Public Sector an industry leader in Software Engineering and Development digital workplace, where we are looking for individuals who have a strong End User Computing background You may manage and mentor a Lead Technologist aligned to you and your team, who can support you when you need to rapidly deep-dive into a topic to achieve your team’s outcomes. As Principal Technologist you may already be aligned to Architecture, Data, IT Operations or Software Development specialisms within the . You will be part of a team including lead technologists, engagement leads and a delivery manager to: Set a 10-year intent and strategy for the field you are aligned to, and gain endorsement for this Identify and develop existing principles, standards and best practice and promote them, or form and lead a group of technologists from across UK Public Sector to create these Work with vendors to maximise their offer to UK Public Sector, and with Government Commercial Function in commercial engagements with vendors Build a network of peers across UK Public Sector to regularly engage with Promote your work through content written for , speaking engagements and hosting community events Help upskill others across UK Public Sector in your specialist area The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. These roles have a scale and impact unlike many others: we are routinely involved in commercial engagements worth £billions, respond to pan-Government technology questions from ministers, and provide advice to other international governments.

GDS is looking to recruit a Head of Security Architecture. This will involve engaging internally in GDS and across government on critical areas of work. The Head of Security Architecture will be an experienced Security professional with extensive technical, strategic and management experience. The individual should have the appropriate level of experience and gravitas to brief the CISO and interact at C-level. As Head of Security Architecture in the GDS Information Security team, you’ll be responsible for: delivering a security architecture advice service to GDS service teams, covering concepts such as securing service architecture and the software development lifecycle, infrastructure as code, policy as code approaches, steps toward zero trust, etc.and others security concepts implementing the GDS Secure by Design principles in operational services leading the security component of cross-business initiatives on Privileged Access Management, including effective Identity solutions and use of Privileged Access Workstations developing common, workable patterns for enterprise-level guardrails and application patterns enabling secure delivery of digital services at scale, in consultation with technical experts across the business engaging with the whole Enterprise architecture team across GDS, ICS, DSIT and Cabinet Office to provide consistent design and design governance, with accountability under the GDS Product Group Chief Information Security Officer ensuring the multi-year vision for security architectural strategy is in place and is aligned with the wider IT strategy ensuring that GDS Product Group has the relevant policies and approaches for security architecture to counteract threats in accordance with our risk profiles, meeting legislation and regulation as a minimum leading a Community of Practice for Security Architects, ensuring a quality and consistent approach across teams that may include service security architects in different management chains influencing senior managers to adopt secure architectural principles to reduce information risk and to migrate legacy and existing systems into a secure architectural framework

Junior Telecoms Engineer Gloucester £20,000 - £25,000 + Progression + Development + Pension + Holidays + Fantastic Company Culture + Exciting Projects Are you a Junior Telecoms Engineer looking to kickstart their career? Excellent opportunity for an enthusiastic and junior Telecoms Engineer to join a rewarding business where you will get full training and investment.. This company are a thriving global network solutions provider with a glowing industry reputation, who work alongside high end clients such as Fujitsu, Network Rail, BT and UK Power. They are growing rapidly and in an incredibly exciting period of growth. In this role you will receive full training and development as you learn about cellular, cisco networks, routing and switching and lots of other related telecommunications processes and products. The ideal candidate will be an enthusiastic and motivated person looking to kickstart their career in a dynamic environment. You will need to be eager to grow, learn and throw yourself in at the deep end. Any previous experience in Telecoms would be advantageous. This is a great opportunity to join a company that will provide you with all the potential to not just enjoy your working life but also develop your career in the direction you want to. The Role: Full training and development provided Learn about cellular networks Gain knowledge of Cisco networks Understand routing and switching Explore various related telecommunications processes and products The Person: Enthusiastic and motivated individual Looking to kickstart a career in a dynamic environment Eagerness to grow, learn, and take on challenges Willingness to throw yourself in at the deep end Previous experience in telecoms is advantageous (but not essential)

M365 Portfolio Delivery Lead Horsham/London (Horsham Preferred) - Hybrid £100,000 - £110,000 + Bonus & Car Allowance VIQU has partnered with a leading organisation seeking an M365 Portfolio Delivery Lead to oversee the end-to-end delivery of the Modern Workplace portfolio. This is a senior, strategic role responsible for leading multiple workstreams, delivering complex technology change, and driving the adoption of Microsoft 365 and related technologies across the business. The role offers the opportunity to work on global migrations, AI and Copilot implementations, and portfolio-level Modern Workplace transformation, influencing both technical and business stakeholders. Key Responsibilities of the M365 Portfolio Delivery Lead: Lead the Modern Workplace portfolio, including multiple programmes and initiatives, ensuring delivery against agreed outcomes, budget, and timelines. Oversee project managers and PMO resources, providing leadership, mentoring, and line management where required. Drive technical strategy and optimisation, including licence rationalisation, legacy estate transformation, and fit-for-purpose design solutions. Lead the introduction and adoption of AI technologies and Copilot, including governance, policy, and business integration. Ensure cyber security, compliance, and regulatory requirements are embedded across all Modern Workplace projects. Engage with senior stakeholders and operational leaders, providing trusted advice, challenge, and decision-making support. Analyse business processes and technical solutions, translating requirements into actionable, strategic outcomes. Work in a blended Agile/Waterfall environment, leveraging Jira, Confluence, and other SDLC tools. Key Requirements of the Modern Workplace Portfolio Delivery Lead: Significant experience managing Modern Workplace portfolios, including multiple programmes and project managers. Deep technical expertise in Microsoft 365, Intune, Entra ID, Azure, EUC, VMware, and SaaS solutions. Proven experience introducing and landing AI solutions within a business context. Strong architectural perspective, capable of challenging legacy systems and driving optimisation. Excellent stakeholder management and communication skills, with credibility and gravitas at senior levels. Track record of programme delivery in regulated or risk-averse environments, ideally with cyber and compliance considerations. Skilled in risk management, planning, tracking, and reporting across portfolios and programmes. Strong leadership experience, including coaching, me

Job title: Future Radar Mechanical Design Authority Location: Isle of Wight - Cowes or Portsmouth - Broad Oak - please speak to your recruiter about the options for this particular role. Salary: Up to £85,700 (dependent on skills and experience) Part time & accruing hours available' Please let us know if you would like to discuss these options. This is a senior mechanical engineering role focused on leading the design and development of complex mechanical systems for a cutting-edge technology demonstrator. The successful candidate will act as the mechanical design authority, ensuring robust, compliant solutions throughout the full engineering lifecycle. With strong expertise in structural design, thermal systems, or other key mechanical domains, they will guide both project-specific activities and support the broader engineering community with technical leadership and cross-functional collaboration. What you'll be doing: Carry out detailed mechanical design and analysis activities to support the development of a complex new product Collaborate with cross-functional teams to ensure mechanical solutions align with overall system requirements Act as the Mechanical Design Authority, providing expert-level input across the full product lifecycle Apply subject matter expertise in key mechanical areas such as thermal management, structural integrity, or material selection Ensure design compliance with relevant industry standards, regulations, and internal processes Support design reviews, technical assessments, and the implementation of design changes as needed Your skills and experiences: Demonstrable subject matter expertise in at least one area of Mechanical Engineering (e.g. thermal systems, structures, CFD, FEA, or propulsion), with the ability to provide authoritative technical input Proven experience in complex mechanical design, including the design, build, integration, and testing of advanced mechanical systems or products Ability to collate, interpret and translate requirements into effective mechanical design solutions throughout the engineering lifecycle Familiarity with modelling and simulation tools used for mechanical analysis, such as those assessing structural behaviour under static and dynamic loads Comfortable working within engineering governance frameworks, ensuring compliance with relevant standards, processes, and best practices Ideally holds Chartered Engineer status or has equivalent experience and qualifications in a mechanical engineering discipline

PC Build Technician 3-6 Month Contract Inside IR35 Scunthorpe £17.90 - £19.00 per hour, 36.5 hours per week Excellent opportunity for an IT Engineer, EUC Engineer, or 1st/2nd Line Support Engineer to join a team dedicated to PC build, setup, and rollout offering an interest day job, project-based work, and a role dedicated to some of the more interesting parts of support. This company are undergoing a huge modernisation project currently ranging from Data Centre Builds through to hardware upgrades and software overhauls. Due to the amount of new tech being rolled out they need to add 2 more Engineers to this team. In this role you will build PCs, install required operating systems, permissions, and applications, before deploying the devices where required. You'll be site based 5 days a week (Monday to Friday) due to the hardware requirements. The ideal candidate will have PC build and support experience and be commutable to site. Due to the nature of the position, candidates must be able to start within 2 weeks (sooner the better). Due to the need to deploy the devices where required, candidates must be able to drive. This is a fantastic opportunity to upskill yourself on both hardware and software, enjoy an interesting day job, and be in a role dedicated to some of the more interesting aspects of support. The Role: *PC Building *Installing OS's, Applications, and permissions on the PCs you build *Deploying the PCs where required on site *Site-based, 5 days a week (Monday to Friday) The Person: *PC Build experience *IT Support experience *Commutable to Scunthorpe daily *Full drivers license Reference Number: BBBH261950 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Oracle Functional Consultant (Fusion) - 6 Months initial – Hybrid (Midlands) – Outside IR35 VIQU have partnered with a leading enterprise organisation undergoing a complex Oracle Fusion Finance Transformation. As part of this programme, they are seeking an Oracle Functional Consultant to support the delivery of functional finance solutions. The Role: These roles will focus on functional solution design and implementation across Oracle Fusion ERP modules (GL, AP, PO, AR, CM), with EPM (FCC) experience considered a strong bonus. The Oracle Functional Consultant will bring deep experience of Oracle Fusion implementations, providing best practice guidance on data migration, supporting business adoption, and advising on security, testing, and post-go-live improvements. Candidates will need the flexibility to work across design, build, testing, and operational support in a hybrid functional/technical capacity. Key Responsibilities & Experience: Deliver functional expertise across Oracle Fusion Finance modules (GL, AP, PO, AR, CM), guiding solution design and implementation. Bring extensive Oracle Fusion ERP implementation experience, with EPM (FCC) knowledge desirable. Provide best-practice input on data migration from legacy systems into Oracle Fusion. Define and oversee user role mappings, access management, and application security, including provisioning and role customisation. Support business adoption activities, contributing to training materials and end-user enablement. Guide quality assurance, including test scenario design and risk-based testing approaches. Post–go-live, support root cause analysis, advise on corrective measures, and propose system enhancements. Collaborate effectively with business and technical teams to ensure smooth delivery and adoption. Apply strong consulting and communication skills, with the ability to adapt to different client cultures. Leverage a hybrid profile combining functional expertise with technical capability to enhance delivery outcomes. Role Details: Job Role: Oracle Functional Consultant (Fusion) Contract: 6 months initially (with high potential for extension) Location: Hybrid – 3 days per week onsite (Midlands) Rate: £600 - £650 Outside IR35 pending SDS report Apply now for the Oracle Functional Consultant role to speak with VIQU IT in confidence. Or reach out to Nicholas Hopkins via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Oracle Project Manager - 6 Months initial – Hybrid (Midlands) – Outside IR35 VIQU have partnered with a leading enterprise organisation undergoing a complex Oracle Fusion Finance Transformation. As part of this programme, they are seeking an Oracle Project Manager to oversee the technical delivery of integrations between legacy systems and Oracle ERP. The Role: We are looking for a tech-savvy Oracle Project Manager to focus on the end-to-end delivery of Oracle ERP integrations, covering build, unit / system testing, release management, and production deployment. This role requires someone who can bring structure, pace, and accountability. Key Responsibilities & Experience: Manage the delivery of inbound and outbound integrations between legacy systems and Oracle ERP (circa 60 integrations and 10 endpoints). Oversee build, testing, release management, and production cutover activities. Lead distributed nearshore and offshore teams, ensuring effective collaboration across locations. Drive Agile delivery, running sprint ceremonies, tracking burn-down/burn-up metrics, and ensuring transparency of progress. Report risks, issues, and dependencies to senior programme leadership, adapting plans as needed. Collaborate closely with developers, testers, and stakeholders to meet challenging delivery schedules. Provide input into budget tracking, while overall cost management sits with senior leadership. Bring proven experience as an Oracle Project Manager on ERP (Fusion or EBS) integration projects. Demonstrate strong risk, issue, and dependency management skills. Apply hands-on Agile delivery expertise, including sprint ceremonies and reporting. Strong track record of managing distributed teams across nearshore and offshore models. Beneficial: familiarity with .NET technologies within legacy estates. Role Details: Job Role: Oracle Project Manager Contract: 6 months initially (with high potential for extension) Location: Hybrid – 3 days per week onsite (Midlands) Rate: £500 - £550 per day Outside IR35 pending SDS report Apply now for the Oracle Project Manager role to speak with VIQU IT in confidence. Or reach out to Nicholas Hopkins via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Level 2 Field Support/Service Desk Engineer 6 Month contract initially Based: London - F/T onsite Rate: Market rates (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great opportunity for a number of Level 2 Field Support/Service Desk Engineers. Key Responsibilities: Provide second-level support of incoming incidents and requests via various channels to ensure courteous, timely, and effective resolution of issues for end-users. * Adhere to the Standard Operating Procedures and best practices set within Service Operations and ETS. * Provide in-person support in Head Office locations, including assisting to facilitate hardware requests and ensuring procedures are executed to keep asset management tools up to date. * Diagnose and troubleshoot hardware and software issues. * Assist with the maintenance and administration of IT systems. * Use remote tools and diagnostic utilities to aid in troubleshooting. * Prioritize incidents and service requests according to defined criteria and follow processes to ensure customer needs are met. * Escalate incidents and requests to the next level of support with comprehensive work notes and troubleshooting steps performed. * Identify trends and contribute to finding solutions for problems or challenging issues. * Assist in managing major incidents with a focus on end user communications * Build and maintain advanced skillset/knowledge in troubleshooting, infrastructure, and application suite. * Receive and document knowledge/solutions from Level 3. * Author, edit and review knowledge base articles following the KCS methodology for ETS team members and end users * Promote knowledge sharing, including training for Level 1 employees and cross training peers. * Identify opportunities to automate processes or shift to the Level 1 team. * Research solutions through internal and external knowledgebase as needed. * Identify and learn appropriate software and hardware used and supported by the organization. * Build rapport and elicit problem details from service desk customers. * Drive best practices and encourage end users to utilize the tools and processes we have in place * Provide suggestions for continual improvement. Key Skills & Experience: * Ideally 3+ years of Level 2 - IT Service Desk Support experience * Experience with ServiceNow - ITSM ticketing tool * Experience with remote desktop support tools * Must have technical knowledge on Windows Operating system including configuration, administration, and troubleshooting. * Must have Networking Knowledge of TCP/IP, DNS, DHCP, & VPNs, along with ability to troubleshoot network connectivity problems * Ability to diagnose and resolve hardware issues including identifying malfunctions & replacing faulty components. * System administration experience with AD, cloud platforms and other system admin tasks * Advanced troubleshooting skills for both software and hardware issues and ability to use advanced tools and techniques This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Description We are a leading digital bank on a mission to disrupt the banking industry. We've built an app with smart money management tools to help our customers live a healthier financial life. Our customer service department is at the core of our success. As the point of contact for our customers, being able to respond to their needs in an efficient and timely manner is what helps set us apart from the competition. As our customer numbers continue to grow, so does our need to hire fantastic people to serve them. Our Customer Service Team Members are our greatest asset - representing Starling to the people that rely on us to help manage their financial lives. We don't silo you into one particular area, so the queries you deal with will be wide ranging, from the simple to the complex. You will deal with inbound calls, online chat, social media and emails, offering a varied yet challenging role! Here at Starling we truly put our customers first, we're different from other contact centres in that we don't have strict targets, we do this as we really want our customer service team members to focus on quality. You'll receive regular feedback to ensure you're giving our customers the best possible service. We don't offer bonuses or incentives, we want to hire people who are driven to do the best for our customers. Everyone at Starling gets the chance to own interesting things from day one, and we're told one of the best things about working here is the ability to achieve a lot in a short space of time. The starting salary for this role is £26,500 pro-rata. We're looking for customer obsessed people, regardless of your background & experience if that's you, we want to hear from you! The shifts: Evenings - 25 hours a week (5 x 5 hours shifts), between 5pm - 12am Monday to Sunday. Our contact centres are open 365 days per year. We're passionate about improving work life balance and therefore commit to providing your rota at least 6 weeks in advance and offer hybrid working - you'll spend around 60% of the time in the office with your team and 40% working from home. Your application form will capture your shift preferences. The recruitment process: Once we have reviewed your application we will be in touch to let you know if we are progressing your application further or not. If progressed, we will then invite you to book a call with someone from our talent acquisition team or record a video. After the call/video, if the role seems like the right fit, we will invite you for a final stage video interview with a Team Leader from our Customer Services team. They will be able to give you even more insight in to the role and life at Starling and talk to you about your experience and love of customer service! The interview will be made up of Q&A questions, Role play activity and a written communication exercise. We're looking for people who are passionate about us and our product, so check out our App or read about our journey before meeting with us. Training for the role: We have an 6 week training programme which is run from the office so you'll need to be able to commit to being in the office every day for your first 6 weeks with us. The training gives you all of the skills and support you need to succeed at Starling! Training options 1. 9:00 - 17:30 Monday - Friday for 6 weeks, all office based 2. 9:00 - 17:30 Monday - Friday for 2 weeks followed by 17:00 - 23:00 Monday - Friday for 4 weeks, all office based. Your responsibilities will include: Providing exceptional customer service via phone, email, live chat and social media. Showing ownership and accountability for offering solutions that help and benefit our customers. Maintaining high service standards and continually improving the service to our customers. Responding to customer complaints and escalating issues as necessary. Supporting continuous improvement ethos within the contact centre. Actively seeking to improve processes and workflows. Working well within a dynamic team environment. Requirements Working in a contact centre environment is not essential - showing us you understand what great customer service looks like is. Comfortable talking to customers however they choose to reach out. Don't be afraid to pick up the phone! Excellent written and verbal communication skills. No two days here are the same - you should be comfortable working in a changing environment. Money is an emotive subject and therefore some interactions can be difficult, our team members need to be resilient and able to deal with irate and unsatisfied customers. We will offer lots of training and guidance but Starling is a FinTech organisation and therefore colleagues need basic IT skills to navigate our laptops (usually Apple Mac) and systems. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us: You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

**MARKET RATES, REMOTE WORKING** This role requires expertise in Visual Builder Cloud Services (VBCS) to design, develop and deploy modern wed and mobile applications that extend Oracle Fusion Cloud applications (ERP, HCM, SCM etc.,) The role requires hands-on development skills, knowledge in Oracle Integration Cloud (OIC) and experience in building scalable, secure and user friendly solutions. Key responsibilities: * Design, develop custom applications using Oracle Visual Builder Cloud Services (VBCS) for Oracle PaaS * Work closely with business analysts and stakeholders to gather and analyze requirements and translate them into technical specifications * Create intuitive and user-friendly interfaces using VBCS * Integrate custom applications with Oracle Cloud services (Oracle ERP, HCM, Payroll, Procurement and SCM modules) * Develop application logic, workflows and business rules within the Oracle PaaS environment * Perform unit testing, integration testing and support user acceptance testing to ensure the quality of applications * Monitor, troubleshoot and resolve reporting issues and provide ongoing support and maintenance * Maintain comprehensive documentation of development processes, configurations and solutions Key skills/knowledge/experience: * Proven experience as an Oracle PaaS Developer with a focus on Oracle Visual Builder Cloud Services (VBCS) * Strong understanding of Oracle Cloud Platform and its services * Hands-on experience with Oracle Visual Builder Cloud Services (VBCS) including designing and developing custom applications * Proficiency in web technologies such as HTML, CSS, JavaScript and related frameworks * Experience with Oracle Cloud applications (Oracle ERP, HCM, Payroll, Procurement, SCM) * Knowledge of REST APIs, JSON and other integration technologies LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.