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Un grand groupe international du secteur financier recherche un Technical Writer senior pour documenter les processus de ses équipes techniques et faciliter le transfert de connaissances. L’organisation fonctionne en mode agile et s’appuie sur des équipes Engineering, Operations, Security, Network et Workplace. Deux plateformes technologiques sont au cœur des opérations : une plateforme CI/CD et Infrastructure-as-Code , une plateforme d’observabilité (logs, metrics, traces). Objectifs de la mission Documenter les opérations et processus existants via interviews & workshops. Construire des templates, standards et bonnes pratiques documentation. Aligner la documentation avec les besoins d’onboarding, conformité et continuité. Identifier les manques et proposer des améliorations. Responsabilités principales Préparer, animer et structurer les ateliers de knowledge capture avec les experts métiers. Rédiger, éditer et maintenir les documents : procédures, workflows, modèles. Traduire des informations complexes en documentation claire et accessible. Collaborer avec les équipes Ops, Engineering, PMO pour garantir la cohérence. Mettre en place les standards documentaires et la gestion de versions. Détecter les lacunes et produire les contenus manquants.

Au sein d’une grande organisation internationale Tech & Data (~200 personnes), vous intervenez dans une équipe Technical Operations structurée autour de 2 assets majeurs : CI Factory (Engineering Platform) Observability Platform Objectif : professionnaliser et structurer la documentation technique afin de faciliter l’onboarding, harmoniser les pratiques et sécuriser la connaissance. Vos missions Conduire des workshops de knowledge capture avec experts techniques Documenter les processus d’exploitation, procedures, workflows, standards techniques Produire et maintenir templates, normes et structures documentaires Traduire des sujets complexes pour des audiences techniques & non techniques Identifier les écarts, proposer des améliorations, contribuer à l’excellence opérationnelle Assurer cohérence & conformité documentaire (audit, continuité d’activité…) Livrables attendus Templates et standards documentaires Documentation complète des processus Technical Operations Workshops & comptes rendus de knowledge sharing

Our client is looking for a Technical Writer with banking experince for one of their customers on a 12 month initial contract with travel to site in Knutsford twice a week and rest working form home. This role would require working through a umbrella company. We are seeking a skilled Technical Writer to create clear, concise, and comprehensive documentation for our products, services, and internal processes. The ideal candidate will have excellent writing skills, the ability to understand complex technical concepts, and experience translating technical information into user-friendly content for various audiences. Required Skills and Experience - Experience in technical writing, preferably in software or technology industries - Excellent writing, editing, and proofreading skills with meticulous attention to detail - Strong ability to understand complex technical concepts and explain them clearly - Experience with documentation tools and content management systems - Familiarity with markup languages (HTML, Markdown, etc.) - Ability to work independently and manage multiple projects simultaneously - Strong organizational skills and ability to meet deadlines - Excellent interpersonal and communication skills - Experience working in Agile development environments - Banking/Finance sector experince LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.