Find your next tech and IT Job or contract role.

Data Analyst with SQL Server and SSIS Our Client a bank based in Central London is seeking a highly motivated Data Analyst to play a key role in building and maintaining a robust digital data infrastructure. This position supports data users across the business, ensuring high-quality data extraction, reporting, and analytics capabilities. Working closely with the IT Manager and various business units, you will help strengthen compliance and regulatory risk management through effective management information (MI) reporting and analytical insights. Responsibilities Develop, maintain, and enhance the Branch's digital data infrastructure to ensure reliability and accessibility. Deliver accurate and timely data extraction, MI analysis, and reporting to support operational, compliance, and regulatory needs. Work collaboratively with IT and business departments to understand data requirements and provide analytical support. Explore, evaluate, and propose new technologies/tools to improve data management, governance, and reporting efficiency. Ensure data integrity and support the implementation of best practices in data governance. Assist in identifying and managing data-related risks, supporting the Branch's compliance and regulatory frameworks. Must have: Strong analytical skills with experience in data extraction, transformation, and reporting. Proficiency in SQL Server, data visualization tools (eg, Power BI, Tableau), and data management technologies. Understanding of data governance, regulatory reporting, and compliance requirements (banking/financial sector experience a plus). Excellent problem-solving skills and attention to detail. Ability to collaborate effectively with cross-functional teams and communicate complex information clearly. Coming from an IT support function is a bonus Data Analysis and Management  Maintain and develop SSIS packages  Perform ad-hoc data extraction and analytics based on requirements from business  Develop data visualization for business  Work with business to enhance the data available to the data warehouse  Assist in testing reporting solutions developed by external vendors  Support and maintain the generation of internal MI reports  Support and advise the business on data related matters and automation possibilities  Any other responsibilities / tasks as assigned by the Head of IT from time to time Business Performance  Support the department's operations as and when needed and any other tasks assigned by the business stakeholders.  Work with the Managers to ensure the business is in compliant with applicable rules and regulations that falls within the department's remit.  Work with the business to ensure timely submission of relevant department's reports  To adhere and follow all applicable Bank/Group policies and procedures. Data accuracy and ownership duties  To ensure all data worked on and or/shared with internal/external clients are accurate.  Escalate any data issues to the business promptly and without delays.  Ensuring any data sharing requests are discussed with business/DPO so that prior authorization is given and follows GDPR / department's SOPs. Regulatory Compliance duties Comply with all applicable individual conduct rules (especially the FCA Conduct Rules, Regulations, Bank policies and procedures and the banking Compliance. Technical/Functional skills - Knowledge in SQL query is essential - Working experience in administration and development with SQL (experience with SQL Server and SQL Server Integration Service is preferred) - Experience in working with data visualization tools such as Power BI - Experience in working with scripting language such as VBA and Python - Experience working with Power Automate is a plus - Required understanding of the business and business units Personal skills (Soft Competencies [Core/Leadership]) - Personal integrity and ethics - Good judgment in enabling the provision of sound advice on regulation and practice, proactive management of compliance and regulatory risk You will have at least 3 to 5 years' relevant experience working in the data field, preferably in an established bank or financial institution. Qualifications (Basic Degree/Diploma) Bachelor's Degree or Professional Qualification in the relevant discipline (Degrees in Statistics, Information Systems, or similar) This is an exciting position within a bank with interesting projects. The salary for this position is in the range £40K- £45K. Please do send your CV to us in Word format along with you salary and availability.

Credit Analyst with CCRA Certification Our Client a Bank in the City of London is looking to recruit a Credit Analyst with 5 to 8 years proven track record of working as a Credit Analyst within the banking sector. In this position you will conduct comprehensive credit assessments, financial modelling, and risk analysis for corporate and retail portfolios. Prepare detailed credit memoranda, monitor exposures, and support decision-making using CCRA-aligned methodologies. Must be experienced in financial interpretation, rating evaluation, and early-warning risk identification. Role Description This is a full-time Credit Analyst role with a Certified Credit Research Analyst (CCRA) certification requirement. The role is hybrid, based in London, allowing for a combination of on-site and remote work. The Credit Analyst will conduct in-depth financial analysis, evaluate creditworthiness, assess risk, and prepare detailed credit reports. The role requires collaboration with key stakeholders to provide insights and develop credit strategies, as well as ensuring alignment with financial regulations. Credit Assessment & Financial Analysis Conduct in-depth financial statement analysis (income statement, balance sheet, cash flow) to evaluate the creditworthiness of corporates, SMEs, or individuals. Apply CCRA-aligned analytical frameworks such as ratio analysis, cash-flow forecasting, and stress-testing techniques. Develop forward-looking financial models, incorporating industry trends, macroeconomic factors, and company-specific risks. Review credit bureau data, bank statements, collateral valuations, and external research reports. Credit Risk Evaluation & Rating Assign preliminary internal credit ratings based on quantitative and qualitative assessments. Identify key risk drivers including business risk, management quality, operational efficiency, and market competitiveness. Use CCRA best practices to assess probability of default (PD), loss given default (LGD), and exposure at default (EAD). Prepare credit scoring summaries and recommend risk mitigation strategies. Credit Memoranda & Reporting Prepare detailed credit appraisal notes, approval packages, and risk summaries for credit committees or senior management. Produce periodic portfolio review reports, highlighting sectoral exposures, rating migrations, and early-warning signals. Maintain accurate credit files and ensure compliance with internal risk policies. Portfolio Monitoring & Early-Warning Management Monitor existing credit exposures, covenant compliance, and repayment behaviour. Track industry and market developments that may affect clients’ credit profiles. Recommend modifications to credit limits, restructuring proposals, or remedial actions for stressed accounts. Conduct ongoing rating reviews in line with CCRA methodology. Due Diligence & Relationship Support Participate in client meetings, site visits, and management interviews to better understand operations and risk factors. Collaborate with relationship managers to structure facilities aligned with client needs and risk tolerance. Assist in credit agreement negotiations, ensuring proper documentation and risk coverage. Compliance, Governance & Policy Adherence Ensure adherence to regulatory guidelines, internal credit policies, and risk appetite frameworks. Support audits and regulatory inspections by providing accurate credit documentation and analysis. Value Add from CCRA Certification Apply globally recognized CCRA frameworks for structured credit analysis and research. Use advanced techniques such as scenario analysis, sensitivity testing, and sector-specific valuation methods. Demonstrate enhanced credibility and technical expertise in credit research and risk evaluation. Qualifications · Proficiency in Credit Management and expertise in evaluating credit risk · Strong Analytical Skills to perform financial analysis and interpret complex data effectively · Excellent Communication skills for presenting findings and collaborating with team members · Understanding of Finance principles and their applications in credit analysis · Professional experience or qualifications in Credit, such as CCRA certification · Detail-oriented and well-organized with the ability to meet deadlines · Bachelor’s degree or higher in Finance, Accounting, Economics, or a related field · Work experience in financial institutions or credit-related roles is a plus The Client is based in the City of London. The position is hybrid at this stage with 3 days in the office per week. The salary will be in the range £60K - £80K depending on experience. Do send your CV to us in Word format along with your salary and notice period. This position is open to UK candidates – so no sponsorship.

Credit Analyst with CCRA Certification Our Client a Bank in the City of London is looking to recruit a Credit Analyst with 5 to 8 years proven track record of working as a Credit Analyst within the banking sector. In this position you will conduct comprehensive credit assessments, financial modeling, and risk analysis for corporate and retail portfolios. Prepare detailed credit memoranda, monitor exposures, and support decision-making using CCRA-aligned methodologies. Must be experienced in financial interpretation, rating evaluation, and early-warning risk identification. Role Description This is a full-time Credit Analyst role with a Certified Credit Research Analyst (CCRA) certification requirement. The role is hybrid, based in London, allowing for a combination of on-site and remote work. The Credit Analyst will conduct in-depth financial analysis, evaluate creditworthiness, assess risk, and prepare detailed credit reports. The role requires collaboration with key stakeholders to provide insights and develop credit strategies, as well as ensuring alignment with financial regulations. Credit Assessment & Financial Analysis Conduct in-depth financial statement analysis (income statement, balance sheet, cash flow) to evaluate the creditworthiness of corporates, SMEs, or individuals. Apply CCRA-aligned analytical frameworks such as ratio analysis, cash-flow forecasting, and stress-testing techniques. Develop forward-looking financial models, incorporating industry trends, macroeconomic factors, and company-specific risks. Review credit bureau data, bank statements, collateral valuations, and external research reports. Credit Risk Evaluation & Rating Assign preliminary internal credit ratings based on quantitative and qualitative assessments. Identify key risk drivers including business risk, management quality, operational efficiency, and market competitiveness. Use CCRA best practices to assess probability of default (PD), loss given default (LGD), and exposure at default (EAD). Prepare credit scoring summaries and recommend risk mitigation strategies. Credit Memorandum & Reporting Prepare detailed credit appraisal notes, approval packages, and risk summaries for credit committees or senior management. Produce periodic portfolio review reports, highlighting sectoral exposures, rating migrations, and early-warning signals. Maintain accurate credit files and ensure compliance with internal risk policies. Portfolio Monitoring & Early-Warning Management Monitor existing credit exposures, covenant compliance, and repayment behavior. Track industry and market developments that may affect clients' credit profiles. Recommend modifications to credit limits, restructuring proposals, or remedial actions for stressed accounts. Conduct ongoing rating reviews in line with CCRA methodology. Due Diligence & Relationship Support Participate in client meetings, site visits, and management interviews to better understand operations and risk factors. Collaborate with relationship managers to structure facilities aligned with client needs and risk tolerance. Assist in credit agreement negotiations, ensuring proper documentation and risk coverage. Compliance, Governance & Policy Adherence Ensure adherence to regulatory guidelines, internal credit policies, and risk appetite frameworks. Support audits and regulatory inspections by providing accurate credit documentation and analysis. Value Add from CCRA Certification Apply globally recognized CCRA frameworks for structured credit analysis and research. Use advanced techniques such as scenario analysis, sensitivity testing, and sector-specific valuation methods. Demonstrate enhanced credibility and technical expertise in credit research and risk evaluation. Qualifications · Proficiency in Credit Management and expertise in evaluating credit risk · Strong Analytical Skills to perform financial analysis and interpret complex data effectively · Excellent Communication skills for presenting findings and collaborating with team members · Understanding of Finance principles and their applications in credit analysis · Professional experience or qualifications in Credit, such as CCRA certification · Detail-oriented and well-organized with the ability to meet deadlines · Bachelor's degree or higher in Finance, Accounting, Economics, or a related field · Work experience in financial institutions or credit-related roles is a plus The Client is based in the City of London. The position is hybrid at this internship with 3 days in the office per week. The salary will be in the range £60K - £80K depending on experience. Do send your CV to us in Word format along with your salary and notice period. This position is open to UK candidates – so no sponsorship.

Au sein du HR Data Office, vous accompagnerez les Business Process Owners (BPOs) dans la mise en place de dashboards et d’analyses pertinentes afin de soutenir deux domaines clés : • Formation : exploitation des données issues de Cornerstone OnDemand • Talent & Performance : exploitation des données issues de Workday Votre rôle sera d’assurer la liaison entre les équipes métiers et les équipes techniques, en garantissant que les visualisations de données répondent aux objectifs stratégiques et opérationnels. 🚀 Missions principales • Définition des indicateurs clés • Identifier et proposer des KPIs pertinents avec les équipes métiers • Traduire les besoins métier en exigences claires pour les dashboards • Création et maintenance des dashboards Power BI • Concevoir, mettre à jour et maintenir des tableaux de bord adaptés aux besoins • Étudier les options de reporting disponibles sur Cornerstone OnDemand et Workday • Analyse des données • Réaliser des analyses quantitatives et qualitatives sur les données de formation et de performance • Examiner les données historiques et actuelles pour identifier tendances, comportements et anomalies • Fournir des insights pour améliorer la prise de décision et l’efficacité opérationnelle • Support à la prise de décision • Présenter les dashboards et rapports aux équipes et parties prenantes • Fournir une documentation détaillée des solutions mises en place • Être force de proposition pour définir les KPIs et mettre en avant les impacts au sein de l’organisation

Nous recherchons un expert data capable de concevoir, structurer et optimiser des solutions data modernes pour accompagner la croissance et les enjeux business d’une organisation en pleine transformation numérique. Votre rôle sera central : transformer la donnée en levier stratégique, garantir sa qualité et développer les pipelines, modèles et analyses qui permettront aux équipes métiers de prendre de meilleures décisions. 🎯 Livrables & responsabilités Concevoir et mettre en œuvre des solutions data complètes pour répondre aux besoins business. Analyser, interpréter et valoriser des données complexes pour produire des insights actionnables. Travailler avec des équipes pluridisciplinaires (IT, produit, métier, sécurité…) afin d’identifier et résoudre les problématiques data. Développer et maintenir des pipelines de données , des modèles analytiques et des outils de reporting. Garantir la qualité, l’intégrité et la sécurité des données sur tout leur cycle de vie. Fournir une expertise technique et des recommandations pour soutenir la prise de décision data-driven. 🧩 Expertise requise 5 ans d’expérience minimum en data engineering, data analytics ou poste similaire. Expérience solide dans la livraison de solutions data dans des environnements dynamiques. Maîtrise des architectures et technologies data modernes : plateformes cloud (AWS, Azure, GCP), frameworks Big Data, data warehousing. Excellentes compétences en Python, SQL, Spark . Maîtrise de la modélisation de données , des processus ETL et des pipelines de transformation. Expertise sur les outils de visualisation et de reporting : Power BI, Tableau . Connaissance des bonnes pratiques de gouvernance, sécurité et conformité des données.

Data Analyst with SQL Server and SSIS Our Client a bank based in Central London is seeking a highly motivated Data Analyst to play a key role in building and maintaining a robust digital data infrastructure. This position supports data users across the business, ensuring high-quality data extraction, reporting, and analytics capabilities. Working closely with the IT Manager and various business units, you will help strengthen compliance and regulatory risk management through effective management information (MI) reporting and analytical insights. Responsibilities Develop, maintain, and enhance the Branch’s digital data infrastructure to ensure reliability and accessibility. Deliver accurate and timely data extraction, MI analysis, and reporting to support operational, compliance, and regulatory needs. Work collaboratively with IT and business departments to understand data requirements and provide analytical support. Explore, evaluate, and propose new technologies/tools to improve data management, governance, and reporting efficiency. Ensure data integrity and support the implementation of best practices in data governance. Assist in identifying and managing data-related risks, supporting the Branch’s compliance and regulatory frameworks. Must have: Strong analytical skills with experience in data extraction, transformation, and reporting. Proficiency in SQL Server, data visualisation tools (e.g., Power BI, Tableau), and data management technologies. Understanding of data governance, regulatory reporting, and compliance requirements (banking/financial sector experience a plus). Excellent problem-solving skills and attention to detail. Ability to collaborate effectively with cross-functional teams and communicate complex information clearly. Coming from an IT support function is a bonus Data Analysis and Management  Maintain and develop SSIS packages  Perform ad-hoc data extraction and analytics based on requirements from business  Develop data visualisation for business  Work with business to enhance the data available to the data warehouse  Assist in testing reporting solutions developed by external vendors  Support and maintain the generation of internal MI reports  Support and advise the business on data related matters and automation possibilities  Any other responsibilities / tasks as assigned by the Head of IT from time to time Business Performance  Support the department’s operations as and when needed and any other tasks assigned by the business stakeholders.  Work with the Managers to ensure the business is in compliant with applicable rules and regulations that falls within the department’s remit.  Work with the business to ensure timely submission of relevant department’s reports  To adhere and follow all Bank/Group applicable policies and procedures. Data accuracy and ownership duties  To ensure all data worked on and or/shared with internal/external clients are accurate.  Escalate any data issue to the business promptly and without delays.  Ensuring any data sharing requests are discussed with business/DPO so that prior authorisation is given and follows GDPR / department’s SOPs. Regulatory Compliance duties Comply with all applicable individual conduct rules (especially the FCA Conduct Rules, Regulations, Bank policies and procedures and the banking Compliance. Technical/Functional skills - Knowledge in SQL query is essential - Working experience in administration and development with SQL (experience with SQL Server and SQL Server Integration Service is preferred) - Experience in working with data visualisation tools such as Power BI - Experience in working with scripting language such as VBA and Python - Experience in working with Power Automate is a plus - Required understanding of the business and business units Personal skills (Soft Competencies [Core/Leadership]) - Personal integrity and ethics - Good judgement in enabling the provision of sound advice on regulation and practice, proactive management of compliance and regulatory risk You will have at least 3 to 5 years’ relevant experience working in the data field, preferably in an established bank or financial institution. Qualifications (Basic Degree/Diploma) Bachelor's Degree or Professional Qualification in the relevant discipline (Degrees in Statistic, Information Systems, or similar) This is an exciting position within a bank with interesting projects. The salary for this position is in the range £40K- £45K. Please do send your CV to us in Word format along with you salary and availability.

La mission consiste à : - Analyser les données clients - Réaliser des analyses ad hoc pour répondre aux besoins des équipes - Mettre en place des tableaux de bord Power BI pour suivre les KPIs - Identifier des opportunités business via des analyses prédictives ou des insights data-driven Compétences demandées : - Expériences significatives en tant que data analyst, avec une spécialisation en marketing (loyalty, CRM, leads, media, generosity, pricing...) - Maitrise de Power BI - Bonne compréhension des enjeux marketing client - Anglais professionnel

Leader des médias français , notre client recherche un Data Analyst expérimenté pour accompagner la transformation digitale de ses offres numériques. Rejoignez la Direction Data et contribuez à faire de la donnée un levier stratégique de croissance. 🚀 Vos missions : Pilotage & Reporting Créer et automatiser des dashboards Power BI pour les équipes Growth (CRM, Acquisition, Social) Recueillir les besoins métier et rédiger les cahiers des charges techniques Superviser la qualité des données et optimiser les performances des rapports existants Analyse & Insights Analyser les données Piano Analytics, Nielsen/eStat Streaming Étudier les parcours utilisateurs et la consommation vidéo (Web/App/TV) Produire des analyses mensuelles et recommandations actionnables Collaborer avec l'équipe Études pour approfondir la connaissance utilisateur Formation & Accompagnement Former et coacher les équipes internes sur Piano Analytics et les outils d'analyse Sensibiliser à l'intégration de la data dans les processus de décision Vulgariser les concepts techniques pour des équipes non-techniques Stratégie Data Définir et harmoniser les KPIs transverses pour les équipes Growth, Produit et Métiers Spécifier les prérequis de tracking pour les analyses futures Contribuer au déploiement du marqueur interne sur de nouveaux produits

Senior MI Business Analyst/Project Manager Our Client is a bank based in the City and are looking to recruit a Senior MI Business Analyst with Project Management skills. You will have at least 6 to 10 years proven hands-on expertise. Focus of the role: · Help the organisation (Senior Management and SMEs) to review business and financial performance of the organisation based on data and facts, advance understanding of the business success factors, business results and risks. · Develop technical and business solutions for MI, enable effective data management and sourcing of the data for MI, reporting and project activities. · Interact with vendors, Project teams and Development team in London and other sites to align delivery of the MI and sourcing of the data across business functions and entities. Responsibilities: · Develop MI and Reports predominantly for the business functions and SMEs, based on their requirements and expressed needs. Interact with other information workers (in business and finance teams) to ensure the data produced by those are sync’ed and “tells same story”. · Ensure the overall strategy of the data management within the Bank, guard and rationalise development or new data sources for MI purposes, align business and technical understanding of the available data with the requirements. · Facilitate and lead enhancements of the available data sources that would assist the organisational performance and guide the organisation in effort to optimise and automate business processes to collect and use data for reporting and MI purposes. · Working with team members and Subject Matter Experts or SMEs on identifying, designing, building, and performing analytics to provide risks and controls insights to business partners & Internal Audit · Document business MI Solutions to ensure this knowledge is retained within the organisation, interact with operational and technology management regarding access, processing, reporting, and integrity of source systems and data repositories, to educate them on data available to in organisation, how the data could be used. · Influence the technical team and the business to ensure the technical environment address current and aligned with future business needs and organisational skills. Key Skills: · Technical o Advance SQL querying skills, ability to write complex SSRS formulas o In-depth knowledge of MS SQL Server and experience to deliver MI and reporting solutions using the entire spectrum of the MI solutions (SSIS, SSRS, Power BI) ideally on early versions (2013/2016) and assist the organisation to migrate to later versions. o Exposure and high-level understanding of the SSAS and MDX language (although the organisation currently does not use OLAP). o Good exposure to PowerBI and advance knowledge of DAX (query language) and data modelling using this tool. o Good working knowledge of Excel capability, use of the reporting purposes, and formulas; desired VBA skills to optimise the data presentation. o Ideally, working knowledge of Hyperion/Essbase. o Working knowledge of SharePoint and its use to manage the MI, automate MI and reporting workflow, information and report distribution. o Good working practice designing data collections by using Kimball methodology. · Non-technical: o Practical understanding of the Data Visualisation techniques and principles. o High-level understanding of the data management and its impact on organisation’s bottom line. o Stakeholder management and interpersonal skills to understand the business requirements, link them to a business narrative and softly guide SME by delivering the requested MI. o Some understanding of the architectural principles, Agile methodology to engage users and deliver business solutions. o Ability to communicate complex technical concepts and narrative to business audience and non-technical teams. This is a Full Time Contract – duration is 12 months. Salary will be dependent upon experience and expertise – but will be in the range £60K - £75K. Please send your CV to us in Word format along with your salary and availability.

En tant que Data Analyst au sein de la division e-banking d’une des principales institutions financières européennes, vous serez chargé·e de transformer des données complexes en insights exploitables, afin d’orienter les décisions stratégiques et l’innovation dans la banque digitale. Vous travaillerez en étroite collaboration avec des équipes pluridisciplinaires, en exploitant des outils analytiques avancés pour améliorer l’expérience client, optimiser la performance opérationnelle et soutenir la conformité et la sécurité dans un environnement dynamique et exigeant. Vos missions principales Concevoir, développer et maintenir des tableaux de bord et rapports interactifs pour soutenir l’intelligence décisionnelle. Extraire, transformer et charger (ETL) les données issues de divers systèmes bancaires via SSIS, en garantissant leur qualité et leur cohérence. Réaliser des analyses approfondies sur des bases MSSQL : requêtage, modélisation, nettoyage. Collaborer avec les parties prenantes pour recueillir les besoins métier et les traduire en solutions techniques. Surveiller et évaluer les flux de données, résoudre les problèmes et proposer des améliorations. Documenter les processus, standards et méthodologies pour assurer la transparence et la reproductibilité. Réaliser des analyses ponctuelles pour soutenir la conformité réglementaire, la gestion des risques et le développement produit. Participer à la migration et à l’intégration de systèmes legacy vers des plateformes analytiques modernes.

Project Manager with Digital Banking Operations and Artificial Intelligence AI We are seeking a Project Manager with Digital Banking Operations and Artificial Intelligence (AI) Projects experience to join our Client a bank based in Central London. This is a full-time role located in London, with flexibility for some remote work. As an AI project manager, you be responsible for overseeing and managing the implementation of AI projects within our digital banking operations. You will collaborate with cross-functional teams to define project goals, develop project plans, allocate resources, track progress, and ensure timely and successful delivery of projects. Experience and Qualifications Previous experience in project management, preferably within the banking or financial services industry Strong understanding of digital banking operations and Artificial Intelligence AI technologies Proven track record of successfully delivering complex projects on time and within budget Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams Strong problem-solving and decision-making abilities Knowledge of agile project management methodologies Experience with data analysis and reporting Ability to adapt to changing priorities and work well under pressure Project management certification (e.g., PMP) is a plus Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement Chatbots and Virtual Assistants : Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. Sentiment Analysis : Use AI to analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention Real-Time Monitoring : Implement AI algorithms to detect and flag unusual transactions in real-time. Predictive Analytics : Use machine learning models to predict potential fraud based on historical data and behavioural patterns. 3. Loan Processing Automation Credit Scoring : AI can evaluate creditworthiness more accurately by analyzing a wider range of data points. Document Verification : Automate the verification of documents submitted for loan applications, speeding up the approval process. 4. Personalized Banking Services Customer Insights : Leverage AI to gain insights into customer behaviour and preferences, allowing for personalized product recommendations. Marketing Campaigns : Use AI to target customers with tailored marketing campaigns based on their transaction history and preferences. 5. Risk Management Risk Assessment : AI can analyze market trends and economic indicators to provide early warnings about potential risks. Compliance Monitoring : Automate compliance checks and monitoring to ensure adherence to regulations and reduce the risk of non-compliance penalties. 6. Operational Efficiency Process Automation : Use robotic process automation (RPA) to handle repetitive tasks such as data entry, account reconciliation, and report generation. Workflow Optimization : AI can optimize workflows by identifying bottlenecks and suggesting improvements. Implementation Strategy Assessment : Evaluate the current state of digital banking operations and identify areas where AI can add value. Pilot Projects : Start with pilot projects to test AI applications in a controlled environment. Scalability : Ensure that AI solutions are scalable and can handle increasing volumes of data and transactions. Employee Training : Train staff on AI tools and their applications to ensure seamless integration. Continuous Improvement : Regularly update AI models and algorithms based on new data and evolving business needs. Challenges and Considerations Data Quality : Ensure high-quality data for accurate AI predictions and analysis. Regulatory Compliance : Stay compliant with financial regulations while implementing AI solutions. Customer Trust : Maintain transparency in AI-driven decisions to build and maintain customer trust. Integration : Seamlessly integrate AI with existing banking systems and processes. The main emphasis of this position to is harness the data from a variety of data tables at the bank and collate a Data Lake from which to extract a variety of AI reports to increase the banks customer strategy. By strategically implementing AI in these areas, a Digital Banking Operations Manager can greatly improve the efficiency, security, and customer satisfaction in digital banking operations. The position will be hybrid 3 days a week in the office. The salary is negotiable depending on experience but probably in the range £80K - £120K plus benefits. Do send your CV to us in Word format along with your salary and notice period.

Bonjour ☺️, Pour le compte de notre client, nous recherchons plusieurs data analyst Power BI. Objectif du rôle : Produire des analyses data stratégiques pour améliorer la satisfaction client, la performance des axes et accompagner les équipes marketing dans la prise de décision. Fiche de Poste – Data Analyst Objectif du rôle : Produire des analyses data stratégiques pour améliorer la satisfaction client, la performance des axes entreprises et accompagner les équipes marketing dans la prise de décision. 🎯 Missions principales 1. Analyse de la satisfaction client (« qualité perçue ») Analyser les indicateurs de satisfaction sur plusieurs périmètres stratégiques. Mesurer l’évolution de la qualité perçue, notamment dans le contexte d’ouverture à la concurrence. Travailler en lien étroit avec les data analystes, chargés d’étude et référents satisfaction. Identifier les irritants majeurs et proposer des axes d’amélioration actionnables. 2. Analyse de la performance des axes Analyser la performance réelle et perçue des différents axes. Produire des analyses permettant d’identifier les dégradations de qualité et leurs causes. Fournir aux équipes opérationnelles des insights clés pour orienter les plans d’action. Construire des tableaux de bord permettant le suivi dans le temps. 3. Appui BI & Développement de Data Visualisations Concevoir, développer et maintenir des dashboards Power BI (ou équivalents : Tableau, Qlik). Accompagner les équipes métier dans l’analyse des données issues des enquêtes et mesures de satisfaction. Apporter un conseil BI : choix des KPIs, structuration des dashboards, optimisation des visualisations. Participer aux projets ad hoc d’analyse data et de support aux équipes études / marketing. 4. Conduite d’études marketing (pour un des deux analystes) Lancer, piloter et analyser des études marketing orientées satisfaction client. Définir les protocoles d’études et les questionnaires. Croiser données d’enquêtes, données opérationnelles et verbatims. Produire des synthèses claires et opérationnelles pour les directions marketing. Restituer les conclusions à l’oral et à l’écrit auprès de différentes parties prenantes. 5. Collaboration et périmètre évolutif Collaborer avec les équipes internes : marketing, axes, data analystes, chargés d’étude. Participer aux échanges autour des méthodologies, KPIs et axes d’amélioration. Être force de proposition sur les analyses complémentaires à mener. Possibilité d’extension de périmètre au-delà d’INOUI selon les besoins du groupe.

Nous recherchons un(e) Chef(fe) de Projet Data expérimenté(e) pour piloter et optimiser les cas d’usage d’activation marketing et CRM dans un environnement riche en données utilisateurs. Vous interviendrez sur l’exploitation d’une Customer Data Platform (CDP) et sur la mise en place de projets transverses autour de la collecte, de l’activation et de la gouvernance de la donnée. Vos missions 1. Pilotage des besoins CRM & Activation Challenger les besoins métiers (Email & Push) et les traduire en projets Data. Créer et optimiser les segments d’audience, flux de données et collectes. Animer les points hebdo avec les équipes métiers. Proposer de nouveaux cas d’usage basés sur les features CDP et les nouvelles données collectées. 2. Gestion opérationnelle de la CDP Participer au run et à l’amélioration continue de la CDP. Créer et suivre les segments, dashboards de data quality & insights. Définir et maintenir les plans de marquage. Suivre la bonne implémentation de la collecte (recettes, correctifs). Rédiger et maintenir les documentations fonctionnelles et techniques. Assurer la coordination avec l’éditeur de la CDP. 3. Gestion de projets Data Animer ateliers, cadrages et comités de pilotage. Coordonner Data, Tech, Produit, CRM, RGPD, Marketing, Offres… Garantir l’avancée des projets, la qualité des livrables et les indicateurs de performance. Mesurer, communiquer et optimiser la performance des cas d’usage. 4. Documentation & Roadmap Rédiger les spécifications fonctionnelles, CR, supports projet. Contribuer à la roadmap et au référentiel de segments. Documenter les cas d’usage et leurs performances. 5. Amélioration continue & innovation Force de proposition sur les méthodologies projet (alertes, risques, arbitrages…). Proposition de nouveaux cas d’usage, collectes ou développements exploratoires.

Intitulé du poste Data Analyst – Microsoft Dynamics & Power BI Missions principales Maîtriser l’environnement CRM Microsoft Dynamics et comprendre les modèles de données métiers associés. Assurer la maintenance évolutive et corrective des dashboards Power BI existants (optimisation, mises à jour, qualité des visuels). Concevoir et développer de nouveaux tableaux de bord adaptés aux besoins métiers, en intégrant les indicateurs clés de performance (KPI). Mettre en place des outils et règles de contrôle garantissant la qualité, la cohérence et la fiabilité de la donnée, tant dans le CRM que dans les tableaux de bord. Collaborer avec les équipes métiers pour comprendre leurs enjeux, traduire les besoins en spécifications analytiques et assurer un pilotage par la donnée fiable. Participer à l’amélioration continue du modèle de données et des processus d’alimentation du CRM et de Power BI. Livrables attendus Dashboards Power BI fonctionnels, documentés et maintenables. Documentation data (dictionnaire, mapping, règles de gestion, contrôles qualité). Rapports réguliers sur les KPI et analyses ad hoc. Plans d’actions data quality et suivi de leur mise en œuvre. Compétences techniques Microsoft Dynamics CRM : niveau expert Microsoft Power BI : expert (DAX, Power Query, modélisation, datasets) Conception et reporting KPI : expert Maîtrise de la pensée analytique : confirmé Connaissance des bonnes pratiques de data quality et gouvernance Compétences transverses Rigueur analytique & sens critique Capacité à vulgariser et restituer clairement des insights métier Autonomie dans la gestion des besoins et délais Aptitude à collaborer avec des équipes non techniques Langues Français : bilingue Anglais : opérationnel / requis Profil recherché Expérience confirmée en Data Analysis, idéalement dans un environnement CRM Capacité à travailler sur des sujets mêlant process métier, CRM et Business Intelligence Confort avec des environnements data complexes et des enjeux de qualité de données

Rejoignez l'une des entreprises leaders dans l'optimisation et la transformation digitale au sein du secteur des services numériques. Basée à Lille et rayonnant sur tout le territoire français, notre entreprise s'engage à offrir des solutions innovantes à ses clients afin de les accompagner dans leur évolution. Face à une croissance constante et à une demande accrue pour des analyses de données précises et transformantes, nous recherchons activement un(e) Data Analyst pour renforcer notre pôle Data. Vous travaillerez étroitement avec les métiers pour transcrire leurs besoins en solutions data-driven, assurant la qualité et la pertinence des insights. Missions - Élaborer le cadrage fonctionnel des cas d’usage avec les différents métiers de l'entreprise. - Traduire des besoins métier en datasets, KPIs et tableaux de bord efficaces. - Réaliser des explorations approfondies de données avec un fort accent sur le storytelling. - Assurer la documentation et la qualité des données. - Contribuer à la mise en œuvre des cas d’usage sur Power BI / Fabric en tant que data consommateur. - Fournir un support aux POC/expérimentations IA en collaboration avec les Data Engineers.

Data & MI Manager Our Client is a bank based in Central London who are looking to recruit Data & MI Manager with at least 3 to 5 years’ experience of working with Data. The position is to ensure the effectiveness of data extraction and data reporting capabilities within the Bank • To support the Senior Management and Head of Compliance in the management of compliance and regulatory risks through MI analytics and reporting. Key Responsibilities • Ensure collation of client data, transactional data/activity by respective Business Units are managed and tracked accurately • Single point of reference for any data related matters within the branch • Prepare daily Transaction Monitoring report for review • Prepare monthly name screening file for Group Financial Crime Compliance (GFCC) to generate 1AML alerts • Ensure master file on full client information is managed and tracked alongside with CMS team • Prepare daily/weekly/monthly branch transaction volume by business unit, client segment etc. • Develop presentations, dashboards, reports, and other project communications and documentation, where required • Provide support to develop/test data analytic trends for profiling, quality and cost performance scoring, risk modelling, program evaluation, where relevant. • Provide recommendations on department policies, objectives and initiatives, based on MI capabilities. • Manage business expectations, manage process performance, conduct continuous improvement and causal analysis activities with business teams. • Participate as independent participant in IT, Data and Project working committees where data related considerations and insights are required. • Support the senior management other Head of Departments at the bank in London • Any other responsibilities / tasks as assigned by the Head of Compliance from time to time Experienced in SAS modelling platforms. • Basic ETL programming skills (SQL, SAS, etc) a must. • 3 years of experience of relevant banking/compliance in established bank / financial institutions. Technical/Functional skills • Knowledge of risk best practices and Models infrastructure coupled with working with data models. • Experienced in SAS modelling platforms. • Basic ETL programming skills (SQL, SAS, etc) a must. • The required understanding of the business/business units. Personal skills (Soft Competencies [Core/Leadership]) • Good judgment in enabling the provision of sound advice on regulation and practice, proactive management of compliance and regulatory risks. • Good presentation and influencing skills, required in guiding and assisting teams in putting forward proposals for clients, whenever necessary. Qualifications (Basic Degree/Diploma etc) • Bachelor's Degree or Professional Qualification in the relevant discipline (Degrees in Statistic, Information Systems, or similar This is an exciting position within a bank with interesting projects. The salary for this position is in the range £45K- £55K. Please do send your CV to us in Word format along with you salary and availability.