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Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Lead the expert team that helps to maintain the security of our IT operations When you join us in this vital leadership role you’ll be responsible for a small team of highly committed and collaborative IT Service Managers, and focus on ensuring adequate resources are available to deliver an efficient and successful service. Acting as a hands-on escalation point for business stakeholders, you’ll be accountable for the ongoing execution of continual service improvements, and be responsible for the recruitment, coaching, development and performance of your team. And most importantly, you’ll set the vision and strategy for IT service management throughout our organisation, ensuring that practices and services are standardised while at the same time capable of adapting to the needs of different services and customers. Committed to building service management considerations into all new bids, proposals and change requests, and overseeing service operations to ensure consumer support is of the highest quality, you’ll work to create, develop and maintain excellent relationships with a diverse range of internal stakeholders and customers. We’ll also expect you to confirm that each individual customer service agreement is fulfilled, support the renegotiation of agreements, interact with customers to resolve any issues that arise, and work to maintain you and your team’s professional development and knowledge. Use all your technical IT skills as you work to defend the nation’s interests To be a success in this significant role you’ll hold ITIL 4 Managing Professional certification, have well developed experience of working in service delivery environments, and possess the leadership and management skills necessary to lead an expert service delivery team. It goes without saying that you’ll have hands-on experience of using service management tooling such as ServiceNow, and in addition to demonstrable knowledge of formulating SLAs/OLAs, you should be capable of delivering services to defined standards at a minimum level of ISO9001 and ISO20000:1. With well developed commercial acumen and the confidence to drive organisational change management, experience of working with project and programme management methodologies would be desirable, as would the ability to operate in both established and ‘green field’ service management environments. It would be an advantage if you possess some technical expertise relating to security, IT and comms technologies, and in addition to knowledge of our organisation’s overseas operations, experience of supplier management would be a plus. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting at To find out more about our benefits and our organisation, please visit It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match

Head of Digital & Data Our Client is bank based in Central London with offices across Europe. They are looking to recruit an expert candidate for the Head of Digital position – which is an exciting new position. You will have proven track of working within the banking World and delivering digital capabilities for the bank. You must have at least 5 to 10 years expertise in the digital space within the banking World. This is a senior position and will report to the Board at the bank. The Digital & Data Lead role is responsible for overseeing the strategy and development of the Bank’s digital products and processes and design and implementation of Bank wide data governance framework. Playing an important role within the Bank’s Digital Transformation programme, the role holder will: • Work with multi-disciplinary teams responsible for researching, designing, building and/or procuring, and releasing transformative user journeys – for both customers and employees. • Responsible for engaging collaboratively with the various business and support functions in order to ensure all interests are represented in the development of the Bank’s future state digital capability and to support the adoption and embedding of new digital processes. • Define the overarching digital products and processes vision, building the roadmaps and leading the prioritisation to deliver that vision in a performant, secure and user focussed way. In doing so, ensure alignment to wider Bank strategy and ensure that maximum business value is achieved. • Accountable for delivering and then driving the continual optimisation of the digital products and processes to support the realisation of a seamless, flexible customer and colleague experience. • Responsible for design and implementation of bank wide data governance framework and ensure businesses and support functions are held accountable for ownership and maintenance of accurate data within the bank’s ecosystem. • Responsible for governance, risk management and regulatory compliance activities relating to the digital products and processes under development, forging strong, effective relationships with the 1st and 2nd line control functions. • Develop an inclusive and collaborative culture where the advice and knowledge of skilled specialists around user insights, journey and UX design, technology delivery, security and infrastructure are heard and respected in order to develop highly effective digital products through a process of research, ideation and design. • Forge a strong working relationship with Technology and partner with them on the development and delivery of the digital products and processes. • Work closely with stakeholders in Group to accelerate digital development and ensure optimal ways of working. Candidate expertise: • Outstanding SME in digital product and process management and digital user experience design, within the Financial Services industry. • Customer-centric with a strong focus on end user experience and outcomes. • Demonstrable experience in the end to end lifecycle of product and process development, including managing and delivering high quality digital products and processes to end users, from ideation through to delivery, feedback and improvement. • Experience and/or a robust understanding of the bank wide processes is highly desirable. • In-depth knowledge of agile methodologies and significant experience of working within an agile environment. • High degree of proficiency in prototyping and iterative development, with experience in building product teams desirable. • Highly positive and effective leader, who actively coaches, develops, and supports team members, sharing their experience and knowledge with others. • Be driven, have high levels of personal accountability, not being afraid to be hands-on and get into the detail. • Strong influencing skills with the ability to confidently represent the Digital Product area and gain buy-in to the strategy and roadmap with a diverse set of stakeholders. • Ability to work independently and manage multiple projects simultaneously, often with competing priorities. • Have strong people skills; approachable, empathetic and able to work with people to achieve progress. • Have strong written and verbal communication skills. • A good knowledge of the Financial Services industry. • Strong awareness of the digital banking ecosystem, keeping abreast of market trends and competitor propositions. • Relevant certifications or qualifications in agile product management or aligned disciplines. • Understanding of development processes and business case development. Role requirements: • Actively Builds Relationships • Embraces Change and Technology • Creates Business Value • Role Specific Regulations • Risk Management, Governance and Controls • Consumer Duty This is a hybrid role – at least 3 days in the office in Central London. The salary will be circa £100K - £140K plus benefits – dependent on experience. Do send your CV to us in Word format along with your salary and notice period.

Job Title: Head of Transformation - Digital Products Location: Frimley; Surrey with UK-wide travel. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £114,300 + depending on experience plus executive benefits What you'll be doing: Lead the design, rollout and continuous optimisation of the Digital Products operating model, embedding agile, lean and product-led ways of working to measurably improve flow, quality and outcomes Own and deliver cost-transformation initiatives, driving rationalisation, simplification and optimisation to realise measurable value Coordinate Product Capability Leads, setting standards, playbooks, rhythms and cadences to streamline delivery Drive application rationalisation, simplification and licence optimisation to reduce cost and improve efficiency Define how Digital Products consume capabilities from Platforms and Foundations, ensuring consistent patterns and effective collaboration Set, track and report on KPIs and benefits to measure success and drive continuous improvement Lead cultural and process change to create enduring, high-performing product teams Build alignment and drive behavioural and structural change across Digital Products, Platforms, Foundations and Business Management, operating effectively without direct line authority through data, influence and credibility Actively identify, challenge and stop or reshape low-value work, duplication and over-complexity Role-model agile, lean and product-centric behaviours; working in short feedback loops, prioritising effectively, limiting work in progress, and continuously learning and adapting Your skills and experiences: Well-versed in Agile and Lean ways of working, with expertise in operating model change, cost take-out and simplification at scale Proven experience leading large-scale digital transformations in complex organisations Ability to engage, influence, and build credibility with executive and senior stakeholders Expertise in product management, application lifecycle management, simplification, and licence optimisation Skilled in coordinating cross-functional teams and aligning delivery across multiple business units Experience driving cultural and process change to create enduring, high-performing teams Proven track record owning delivery, cost and simplification outcomes in complex enterprise environments (this role requires hands-on ownership, not an advisory-only or coaching focus) The Digital Product Transformation Team: The Head of Transformation - Digital Products will report to the Head of Digital Products and play a pivotal role in reshaping BAE Systems' Digital Products function. This is a rare opportunity to bring together multiple product areas, embed agile, product-led ways of working, and drive a large-scale transformation across a £350+ million-a-year operation. The role offers the chance to influence senior leaders, simplify and optimise the technology landscape, and deliver real, measurable improvements in efficiency, capability, and the employee digital experience. You will be at the centre of a high-profile change programme, helping shape how Digital Products operates now and in the future. Closing Date: 25/12/25 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Dans le cadre d’un projet stratégique de transformation digitale à destination des clients PME, nous recherchons un PMO confirmé / senior pour accompagner la refonte de ses plateformes digitales Objectifs du projet : Simplifier les parcours clients EasyLiner (UX/UI, self-service) Améliorer l’autonomie des clients PME Réduire les tickets de support et améliorer la satisfaction client (NPS, CES) Poser des guidelines digitales réutilisables à l’échelle client Rôle clé du PMO : Cadrage & gouvernance projet Pilotage budgétaire & PCR Planification, dépendances & coordination multi-équipes Suivi delivery & KPI Communication & change management

We are hiring Platform Product Leads across two Directorates: GDS’s central Technology & Security team: enabling developers across GDS One Login’s platform teams: enabling teams within a flagship programme Products you’ll be managing will span Infrastructure and Data, including: cloud Platform, CI/CD, Observability, FinOps, Governance and Access Management data analytics, event streaming, shared signals, audit, data quality and back-ups As a Lead Product Manager you’ll: be responsible for a product portfolio and will oversee multiple Platform Product Managers and their teams reporting to a Head of Product or a Deputy Director, you will guide prioritisation across products and ensure alignment with the organisation’s goals and strategy own and develop a product vision, strategy and roadmap for your Platform products and product teams own your teams’ “front door”, shaping incoming requests from stakeholders, and ensuring effective prioritisation decisions lead your teams to set clear, measurable, outcome-oriented goals (OKRs), balancing user-facing benefits with reliability, security and other service level considerations guide your teams to identify risky assumptions and carry out continuous internal discovery (quantitative and qualitative) to de-risk product decisions efficiently and ensure that teams release value to users early and often champion your products with internal teams, developing trusted relationships and securing adoption, to drive measurable benefits to productivity, reliability, security and costs help your products move through the product lifecycle (Discovery, Alpha, Beta), setting appropriate goals for user experience, reliability and security (e.g. via SLOs), managing stakeholder expectations, and maturing your products over time partner with Directors and Heads-of to evolve the overall platform strategy, bringing expert insights from users, thoughtful application of technology (including AI) and industry best practices in order to solve users’ problems coach, line manage and mentor your Product Managers, as well as others in the wider organisation champion our work across government and in the wider industry, providing thought leadership in both Platform product management and the best practices of your users about what Lead Product Managers do in government.

Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Lead our approach to major incidents, create a more effective service You’ll lead a consistent Technology & Operations (T&O) response to major incidents, making rapid resolution and minimal disruption to customer services your priorities, as well as compliance with ISO and ITIL standards. You’ll drive incident communications and activity coordination during business continuity and security incidents, ensuring alignment with customer and internal practices. As our service delivery model is 24/7, you’ll make handovers seamless with a unified response across teams – so that our service is consistent and excellent, no matter the hour. Plus, through conducting post-incident reviews, you’ll track follow-up actions and embed lessons learned. Driving improvements to the service will be key. To this end, you’ll support the Problem Manager in identifying and managing root causes of recurring incidents. This will entail trend analysis and collaboration with technical teams. Analysis and reporting will be core to what you do. You’ll gather and define reporting requirements, design dashboards, and produce detailed, compliant reports with actionable insights for stakeholders. This is a fantastic opportunity to be empowered to assemble and lead cross-functional teams, make key decisions, maintain performance, uphold customer satisfaction and drive improvements. We’d also like you to coach team members to enhance capability, build resilience and strengthen the service. Bring your IT expertise to protecting the UK’s digital infrastructure To be well suited to this role, you’ll be a practitioner in the following: incident management, availability and capacity management, community collaboration, continual service improvement, ownership and initiative, service focus and user focus. Plus, you have a working knowledge of change management, continuity management and technical understanding. You have an awareness of asset and configuration management and service management framework knowledge. To find out more about the skills required, head to You have a demonstrable experience in IT service management with expertise in Major Incident Management and Problem Management, with a successful record of meeting targets and delivering results. This has given you technical knowledge across infrastructure, cloud services, networking and applications. Coupled with extensive knowledge of Service Management Tooling and service reporting. You’ve driven Continual Service Improvement and risk plans. Plus, you’re excellent with MS Office 365. An excellent problem solver with a sharp analytical eye, you’re a skilled decision maker. You can influence others too. This is down to your exemplary customer-facing abilities, complemented by superb written and verbal communication skills. You are educated to Level 3 (A level/AS level/T Level) or Level 4 (HNC). Preferably, your qualifications are in Computer Science, Computer Systems, Networking / Digital Data Communication or Science, Technology, Engineering or Mathematics (STEM) subjects or relevant job experience. You have ITIL Foundation level Certification. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Check (SC). You can find out more about vetting at To find out more about our benefits and our organisation, please visit Closing date: 04/01/2026 It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match

In this role, you will: Technical Leadership Lead the end-to-end technical design, development, and implementation of AI solutions, including intelligent agents for automation and augmentation. Provide technical guidance and mentoring to engineers and analysts working on AI and automation initiatives. Document AI architectures, models, and agent behaviours to ensure transparency, governance, and continuous improvement. Solution Design & Delivery Identify opportunities to apply AI agents (task-based, conversational, autonomous) to optimise business processes and improve user experiences. Evaluate and implement agent orchestration frameworks and multi-agent systems for complex workflows and adaptive services. Integrate AI capabilities with enterprise platforms and services, including low-code environments, APIs, and data pipelines. Technology Evaluation Assess and select appropriate AI models, platforms, and tools (e.g., Azure Foundry, OpenAI, Copilot Studio). Stay current with emerging AI technologies, particularly developments in agent-based systems, and evaluate their applicability to UKEF. Collaboration & Stakeholder Engagement Work closely with stakeholders to translate business needs into AI-enabled solutions, incorporating agent-based architectures where appropriate. Support the training and upskilling of UKEF staff in AI literacy, responsible use of intelligent systems, and adoption of AI-enabled tools. Governance & Compliance Ensure all AI solutions are ethical, secure, and aligned with UKEF’s strategic objectives and regulatory obligations. This list is not exhaustive, and you may be required to carry out additional duties according to business needs.

You will be working closely with our Data Engineering team as an ambassador for the best in flexible data architecture in Digital Services and across DfTc supporting the business in develop their data ambitions. You can assess complex data issues and inform and influence senior stakeholders in a non-technical manner. You will have a pro-active approach to problem solving and be creative in delivering data solutions that both fix problems and move DfT towards a better managed, cost-effective digital future. You will be responsible for overseeing multiple (sometimes concurrent) due diligence and mobilisation projects that will be required to ensure passenger rail services continue in the public sector. This involves working with a large number of stakeholders to gather a wide range of information regarding the operations of Train Operating Companies (TOCs), and ensuring that all legal, regulatory, contractual, commercial and operational requirements are in place. Your objective is to manage transfers of private sector rail companies into the public sector (DfT Operator, DFTO) with no impact to train operators staff, supplier and customers. Working as part of a talented team, you will: Be responsible for all data architecture within DfT providing designs for a number of data solutions and understanding the interdependencies between different data stacks. Shape and deliver DfT’s data architecture strategy, roadmap and plans ensuring the underlying data architecture supports the goals of the organisation and government overall. Lead and develop DfTc’s data architecture to support a growing data eco-system with multiple analyst users and third-party builders. Influence data decisions throughout policy lifecycles through demonstrating technology value, risk and opportunity. Develop data solutions aligned to business need, business capability, and the DfTc digital and technology strategy. Manage a range of staff and 3rd parties to design repeatable data solutions aligned to your vision for data architecture ensuring an enterprise approach is adopted. Supporting key business stakeholders by providing technical assurance/governance at boards such as the Architecture Change Board. In return, we offer you: an inclusive and welcoming working environment so you can feel comfortable to be yourself at work a chance to work in a high-performing team at the leading edge of government digital service design excellent personal development industry-leading pension and employee benefits package For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

As a Lead Service Designer at DBT you will identify gaps and opportunities in existing services as well as look for opportunities to create new ones. Working in a user centred multidisciplinary team alongside researchers, developers, and other designers, you’ll bring a wide view of the landscape as well as be the voice of the user and business. You'll collaborate with product managers and service owners to help understand and communicate the complexities of our services. You will create visions, strategies, and roadmaps to help guide teams and stakeholders while documenting holistic user journeys to communicate and help make and understand key decisions. We’re looking for someone who will be able to analyse existing services to understand pain and failure points as well as actively promoting good design rational with the team and to stakeholders to ensure quality outcomes. To be effective in this position, you will need to understand the needs of users and stakeholders and be able to communicate this in an engaging way, whether this is by creating prototypes to test an idea and inspire the team and stakeholders or creating design patterns that can be used across our services to ensure consistency and scalability. Main responsibilities You will: Understand and advocate for user needs, ensuring services are designed to meet them. Lead communication with colleagues across DBT to define user journeys and articulate product visions. Engage and manage stakeholder needs, driving the communication of insights and strategies to senior stakeholders and management. Track user interactions across boundaries, create user journeys to highlight pain points and improvements, and design systems across multiple services, ensuring simple and evidence-based outcomes. Demonstrate expertise in service design, helping others understand its value, and lead evidence-based design direction. Create high-quality deliverables like personas, experience maps, and service blueprints. Lead on the analysis of research findings, identify improvement opportunities, and communicate design solutions that address user needs and business outcomes and use prototyping methods to share ideas with real users and encourage collaboration. Bring the team and stakeholders along the journey, ensuring feedback is incorporated, and act as an authority on service design, managing, training, and mentoring other designers, leading the capability and promotion of service design within the department and across government. Identify cost-saving opportunities while implementing best practice service design, promoting best practice and build a collaborative culture within the Service Design team.

Main responsibilities You will be: Providing service design expertise across complex user journeys Developing user-centred experiences that meet user needs and fulfil business outcomes Helping to shape the Service Design function in the team based on best practice from the wider profession Using and promoting best practice and standards to design usable and inclusive experiences Analysing pain points and failure points within the user experience and create recommendations to address any issues identified Mapping of current user journeys and design service blueprints for new or improved experiences or processes across multiple channels Effectively communicating complex information and ideas using sketches, scenarios, diagrams, maps, prototypes, and written narratives for multiple audiences Building collaborative relationships within multidisciplinary teams and with senior stakeholders across the organisation and wider DDaT Profession Effectively using facilitation skills with teams and stakeholders to build a shared understanding of problems to be solved, work through challenges and enable design-led decision making Within Department of Business and Trade this role is known as Senior Service Designer

Key Responsibilities: Lead the end-to-end implementation of the Home Office 2030 Digital Strategy, ensuring alignment with operational, policy and delivery teams across the department. Translate strategic ambitions into measurable outcomes, working closely with product, data, technology and policy leaders. Establish and lead a cross-cutting programme of engagement to embed the strategy’s eight shifts within the business of the Home Office: Monitor delivery progress, risks and benefits, reporting to the Chief DDaT Officer, Executive Committee, and Ministers. Lead the development of the replacement strategy from mid-2027, including horizon scanning, stakeholder engagement and alignment with cross-government priorities. Represent the Home Office in cross-government forums and with external partners on strategic digital matters. Build and lead a high-performing team, fostering a culture of collaboration, innovation and continuous improvement. *For the full list of responsibilities, please check the candidate pack attached at the bottom of the advert.

We are seeking experienced Enterprise Architects to play a key leadership role within our organisation. As an Enterprise Architect, you will work across various levels to translate business strategy into actionable change and technical delivery. Senior Enterprise Architects will also support lead architects in shaping, aligning, and driving the organisation's strategic direction, ensuring it is effectively developed, agreed upon, and implemented. Responsibilities Network and communicate with stakeholders across domains or enterprises Identify opportunities for improvement Support a community or team Use emerging technologies and approaches Play an active part in the team and understand how to deliver the team’s objectives to meet organisational goals Identify influences or risks For more information on the Enterprise Architect profession please see the Government Digital and Data Framework; Note this post requires infrequent travel to other UK sites and attendance at evening conference calls.

We’re looking for a Data Architect (Metadata) to support the development and rollout of the DESNZ data catalogue using Microsoft Purview. This role sits within the Central Data Architecture team in the Central Data Office and is key to delivering the department’s Data Improvement Plan. You’ll be responsible for metadata, data, glossary, and policy management to build, populate, and maintain the data catalogue. The goal is to improve data discovery, classification, governance, compliance, and reuse across DESNZ. This includes alignment with the central government data catalogue vocabulary and aspirations. You will also support DESNZ data architecture is running its governance processes and developments in the space of Master and Reference data management. This work supports our broader mission to enable better data-driven decisions, support continuous improvement, and enable reporting on the path to Net Zero. Person specification Key responsibilities: Lead the development, population, and embedding of the DESNZ data catalogue to democratise data across the department and streamline discovery of the data. Collaborate with various teams across Central Data Office, ICS Digital, Analysis Directorate and other functions to ensure the data catalogue meets the needs of all users. Design and maintain standardised metadata repositories to accurately document data usage activities across systems. Develop automated tools and dashboards to enhance visibility and support compliance, collaborating with data owners and managers to keep metadata up to date. Embed comprehensive data management information into the departmental data catalogue to ensure transparency and accessibility for all users. Support informed and compliant data use by making data management practices easily discoverable across the department. Enhance data management practices in DESNZ by analysing current processes and recommending improvements. Promote a positive culture continuous improvement. Support business areas in tidying up their data estate and moving their data into approved data storage platforms. Act as a representative of the Central Data Office across the department, advocating for enhanced data architecture and governance practices. Champion data management as a core part of business-as-usual activities to ensure sustained data quality and compliance. Support DESNZ Data Architecture in maturing Master and Reference data capabilities, and overseeing architectural governance processes. Collaborate across government to embed best practices on data cataloguing, leveraging CDAT’s data catalogue vocabulary and the National Data Library, knowledge sharing. Work independently (but with support from a Senior Data Architect) to drive own workstream with support from existing Data Architecture, Data Governance and IT teams.

Main duties consist of but are not limited to: Technical As Tech lead be responsible for the team’s design, coding, testing and documentation of small scale to large, complex or mission critical applications and solutions using C#, , MVC, SQL Work in a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are defined and adhered to. Implement toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Act as a technical coach or mentor, instilling a continuous improvement ethos, and explore opportunities to improve processes and ways of working. Behavioural Understanding yourself to be a technical leader (and the impact of your behaviour on others in a project team focused on results) Work alongside the Head of Existing Systems and People Manager to provide guidance and facilitate issue resolution on a day to day basis Share knowledge and expertise with your wider team. Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Take responsibility for ensuring that the team test and build activities follow agreed governance and processes Promote and display the IPO and Civil Service Values Guide more junior members in their personal development Coach and mentor colleagues Continuously improves technical knowledge and stays abreast of latest trends

As a senior network engineer you would be expected to have a good working knowledge of the following network technologies: Cisco ASA Palo Alto Firewalls Big IP (F5) Network Protocols Cisco Switching, Routing, Security and wireless technologies Knowledge of Virtual Environments and virtual network solutions, (i.e. VMWare, Azure) Oversee IT operations that protect millions A natural-born leader, you’ll help develop a team of engineers – from setting direction, to coaching individuals, and driving high performance. Balancing people management with hands-on technical work, you’ll manage and prioritise day-to-day tasks while ensuring requirements are met and incidents are resolved quickly. Where issues are complex or unprecedented, you’ll bring your expertise and initiative to find solutions that stick. You’ll work closely with project managers, developers, incident, and problem managers, as well as external suppliers, translating technical terminology and building trusted relationships. Whether optimising systems, escalating service issues, or producing high and low-level documentation, you’ll communicate clearly and with authority. Always looking for ways to improve, you’ll spot patterns, address recurring issues, and recommend process enhancements that raise the standard of technical services. You’ll mentor junior colleagues, share your expertise, and support senior engineers when needed – all while maintaining your own professional growth, keeping pace with the latest technologies and best practices. Bring your technical expertise to support essential public operations You’re confident working in secure, complex environments and bring a strong background in networking and infrastructure. From firewalls to cloud platforms, you’re comfortable designing, configuring, and supporting solutions that keep systems resilient. Detail matters to you. Whether you’re managing protocols or troubleshooting across networks, you’ll bring precision and reliability to everything you do. You’re also comfortable producing documentation, reporting on key performance measures, and sharing your knowledge with others. Adaptable, proactive, and always developing your skills, you’ll bring both technical expertise and leadership to everything you do. The support you need to grow your career Working with us, you’ll help keep people, information, and assets safe around the world. It’s a role you can feel proud of, and we aim to make every part of your career just as rewarding. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do and all you need. All our employees have to be security cleared to the highest level, so you’ll need to undergo a comprehensive vetting process before joining. Some of these roles require SC and some will require DV vetting. You can find out more about vetting on our website. And if you have a specific preference you can outline this on your application form. You can find out more about vetting at To find out more about our benefits and our organisation, please visit It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures, and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match

Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Implement innovative fixes, even when they haven’t been previously attempted As a member of our exceptional team, you’ll play a vital role in keeping our infrastructure solutions running smoothly. Whether responding to incidents and rectifying technical problems, or identifying where performance could be optimised and security risks could be minimised, you’ll be ready to implement resolutions – while always ensuring your customers are receiving the highest quality service. There won’t always be an obvious solution if a problem hasn’t arisen before, but this is a unique chance to work with a skilled team and consult with specialists in order to resolve problems quickly and efficiently. Identifying patterns and trends in repeat issues and faults and determining the changes that need to be made, you’ll have the chance to develop your expertise every single day. Teamwork will be central to your success here, as you’ll be managing relationships with customers, external teams and suppliers, plus you’ll collaborate with colleagues across the department to explore innovative approaches to configuring, installing and reconfiguring our database and related products. That means you’ll be translating architect’s drawings, diagrams and data flows, and you’ll ensure less experienced colleagues are learning from you as you do so. With the ability to create, assess and update technical and functional documentation, you’ll relish the chance to maintain your own professional development and introduce the latest technologies to the team. Protect the UK’s interests by minimising security risks and optimising performance With significant experience in an agile ITIL environment including supporting systems operations in an enterprise setting, you’ll hold expert Microsoft product certifications. A practitioner-level knowledge of programming and supporting hardware, software and Cloud systems will be important, and you will have a proven track record of providing effective solutions in a high-pressured team. It’s therefore possible that you’ll come from a similarly security-focused background such as the MOD or equivalent. Bringing experience within Azure/AWS cloud deliverables. Having an overall administrative knowledge working in a cloud environment. Essential experience having worked with various monitoring applications and reporting tools. Having core skills in general infrastructure knowledge and understanding with networking principle understanding. Having experience with Backup solutions such as VEEAM Essential experience in AD/WINTEL such as DNS, Group Policy, PKI certificate authentication Bringing an analytical mindset to every challenge, you’ll be well-versed in problem and incident management, so you will be capable of drafting and interpreting professional and technical documents. A good understanding of change and release management is essential, and it would be desirable if you have experience of working within other ITIL4 environments. Pursue your goals in an organisation like no other But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at All our employees have to be security cleared to the highest level, so you’ll need to undergo a comprehensive vetting process before joining. Some of these roles require SC and some will require DV vetting. You can find out more about vetting on our website. And if you have a specific preference you can outline this on your application form. You can find out more about vetting at To find out more about our benefits and our organisation, please visit It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match