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Job Vacancy
Head of Transformation - Digital Products
Published on
£114,300
GU16 7EQ, Frimley, England, United Kingdom
Job Title: Head of Transformation - Digital Products Location: Frimley; Surrey with UK-wide travel. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £114,300 + depending on experience plus executive benefits What you'll be doing: Lead the design, rollout and continuous optimisation of the Digital Products operating model, embedding agile, lean and product-led ways of working to measurably improve flow, quality and outcomes Own and deliver cost-transformation initiatives, driving rationalisation, simplification and optimisation to realise measurable value Coordinate Product Capability Leads, setting standards, playbooks, rhythms and cadences to streamline delivery Drive application rationalisation, simplification and licence optimisation to reduce cost and improve efficiency Define how Digital Products consume capabilities from Platforms and Foundations, ensuring consistent patterns and effective collaboration Set, track and report on KPIs and benefits to measure success and drive continuous improvement Lead cultural and process change to create enduring, high-performing product teams Build alignment and drive behavioural and structural change across Digital Products, Platforms, Foundations and Business Management, operating effectively without direct line authority through data, influence and credibility Actively identify, challenge and stop or reshape low-value work, duplication and over-complexity Role-model agile, lean and product-centric behaviours; working in short feedback loops, prioritising effectively, limiting work in progress, and continuously learning and adapting Your skills and experiences: Well-versed in Agile and Lean ways of working, with expertise in operating model change, cost take-out and simplification at scale Proven experience leading large-scale digital transformations in complex organisations Ability to engage, influence, and build credibility with executive and senior stakeholders Expertise in product management, application lifecycle management, simplification, and licence optimisation Skilled in coordinating cross-functional teams and aligning delivery across multiple business units Experience driving cultural and process change to create enduring, high-performing teams Proven track record owning delivery, cost and simplification outcomes in complex enterprise environments (this role requires hands-on ownership, not an advisory-only or coaching focus) The Digital Product Transformation Team: The Head of Transformation - Digital Products will report to the Head of Digital Products and play a pivotal role in reshaping BAE Systems' Digital Products function. This is a rare opportunity to bring together multiple product areas, embed agile, product-led ways of working, and drive a large-scale transformation across a £350+ million-a-year operation. The role offers the chance to influence senior leaders, simplify and optimise the technology landscape, and deliver real, measurable improvements in efficiency, capability, and the employee digital experience. You will be at the centre of a high-profile change programme, helping shape how Digital Products operates now and in the future. Closing Date: 25/12/25 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job Vacancy
Lead Major Incident Manager - FCDO - SEO
Published on
ITIL
£48k-56k
Hanslope, England, United Kingdom
Hybrid
Our Digital and Data technology team are at the forefront of digital innovation. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Providing innovation to government partners. Delivering best-in-class solutions. Working at the cutting-edge of technology It all matters. Lead our approach to major incidents, create a more effective service You’ll lead a consistent Technology & Operations (T&O) response to major incidents, making rapid resolution and minimal disruption to customer services your priorities, as well as compliance with ISO and ITIL standards. You’ll drive incident communications and activity coordination during business continuity and security incidents, ensuring alignment with customer and internal practices. As our service delivery model is 24/7, you’ll make handovers seamless with a unified response across teams – so that our service is consistent and excellent, no matter the hour. Plus, through conducting post-incident reviews, you’ll track follow-up actions and embed lessons learned. Driving improvements to the service will be key. To this end, you’ll support the Problem Manager in identifying and managing root causes of recurring incidents. This will entail trend analysis and collaboration with technical teams. Analysis and reporting will be core to what you do. You’ll gather and define reporting requirements, design dashboards, and produce detailed, compliant reports with actionable insights for stakeholders. This is a fantastic opportunity to be empowered to assemble and lead cross-functional teams, make key decisions, maintain performance, uphold customer satisfaction and drive improvements. We’d also like you to coach team members to enhance capability, build resilience and strengthen the service. Bring your IT expertise to protecting the UK’s digital infrastructure To be well suited to this role, you’ll be a practitioner in the following: incident management, availability and capacity management, community collaboration, continual service improvement, ownership and initiative, service focus and user focus. Plus, you have a working knowledge of change management, continuity management and technical understanding. You have an awareness of asset and configuration management and service management framework knowledge. To find out more about the skills required, head to You have a demonstrable experience in IT service management with expertise in Major Incident Management and Problem Management, with a successful record of meeting targets and delivering results. This has given you technical knowledge across infrastructure, cloud services, networking and applications. Coupled with extensive knowledge of Service Management Tooling and service reporting. You’ve driven Continual Service Improvement and risk plans. Plus, you’re excellent with MS Office 365. An excellent problem solver with a sharp analytical eye, you’re a skilled decision maker. You can influence others too. This is down to your exemplary customer-facing abilities, complemented by superb written and verbal communication skills. You are educated to Level 3 (A level/AS level/T Level) or Level 4 (HNC). Preferably, your qualifications are in Computer Science, Computer Systems, Networking / Digital Data Communication or Science, Technology, Engineering or Mathematics (STEM) subjects or relevant job experience. You have ITIL Foundation level Certification. Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Check (SC). You can find out more about vetting at To find out more about our benefits and our organisation, please visit Closing date: 04/01/2026 It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation. Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match
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Job Vacancy
ITSM Incident & Problem Manager, Permanent, Lausanne, CH
Published on
Incident Management
ITIL
ITIL v4
100k-150k €
Divonne-les-Bains, Auvergne-Rhône-Alpes
Hybrid
ITSM Incident and Problem Management Avanda accompagne l’un de ses clients de renom et au rayonnement international dans le renforcement de son pôle IT Service Management. Ce poste est a pourvoir en CDI dans la region de Lausanne et pour un package attractif. L’organisation de notre client s’appuie sur l’expertise de ses talents pour construire son présent et imaginer son futur. Portée par une culture d’excellence, l’entreprise encourage l’innovation, l’amélioration continue et l’évolution professionnelle. Dans ce contexte stimulant, Avanda recherche un expert IT Service Management afin de contribuer activement à la structuration, l’optimisation et la qualité des services IT. Vos responsabilités Rattaché(e) au pôle IT Service Management, vous jouerez un rôle central dans la définition, la mise en œuvre et l’amélioration des processus ITSM. Votre objectif sera de garantir la continuité et la performance des services IT tout en assurant une excellente qualité de service auprès des utilisateurs. Vous serez notamment en charge : De définir et documenter les processus et procédures ITSM afin d’assurer une gestion efficace et standardisée des services IT. De superviser l’adoption et l’exécution des processus d’Incident Management et de Problem Management, en veillant à l’analyse des causes réelles et à la bonne résolution des incidents et problèmes. D’assurer le relais (backup) des responsables de processus ITSM en leur absence. De produire, interpréter et suivre les indicateurs de performance afin d’évaluer l’efficacité des processus et d’identifier des axes d’amélioration. De proposer et piloter des plans d’amélioration continue, en participant activement à l’évolution de la culture opérationnelle. De contribuer à la formation, à l’accompagnement et à la montée en compétence des équipes IT sur les processus ITSM. De collaborer étroitement avec l’ensemble des équipes du département Digital & IT afin de comprendre leurs enjeux, proposer des solutions adéquates et garantir leur bonne mise en œuvre. Requirements: Expertise confirmée des processus IT Service Management, idéalement soutenue par une certification ITIL Foundation ou équivalent. Expérience professionnelle d’au moins 5 ans dans un rôle similaire, incluant une maîtrise opérationnelle des processus d’Incident & Problem Management dans des environnements complexes. Excellente maîtrise de ServiceNow, notamment dans l’optimisation de workflows ITSM. Solides connaissances des technologies digitales : infrastructures, applicatifs, data, permettant de collaborer efficacement avec des équipes pluridisciplinaires. Capacité à travailler avec pragmatisme, adaptabilité et sens du service, tout en assurant une communication claire avec différents prestataires et interlocuteurs internes. Leadership naturel, esprit pédagogique et capacité à former et guider les nouveaux arrivants. Maîtrise professionnelle du français et de l’anglais à l’écrit comme à l’oral (niveau B2–C1) Keywords: ITSM, IT Service Management, ITIL, ITIL Foundation, Incident Management, Problem Management, Continual Improvement, ServiceNow, CMDB, IT Operations, Digital IT, KPI ITSM, Process Owner, Process Manager, SLA, OLA, Service Quality, Change Management, Root Cause Analysis, IT Governance, Service Excellence, Infrastructure, Applications, Data, Support IT, Transformation IT, Best Practices ITSM.
Contractor job
INGÉNIEUR(E) RÉSEAU & SÉCURITÉ CONFIRMÉ(E)
Published on
Ansible
Azure
Check Point
3 months
320-710 €
Le Havre, Normandy
Hybrid
MISSIONS PRINCIPALES 1. Audit et consolidation de l'existant (prioritaire) Réaliser un audit complet de l'architecture réseau et sécurité : cartographie des flux, segmentation réseau, politique de sécurité, configuration F5 et Check Point Valider et mettre à jour les documentations techniques, schémas de flux applicatifs et matrices de filtrage Réviser et proposer des amélioriations des configurations load balancing F5 (LTM, GTM, ASM/WAF) : VIPs, pools, health checks, SSL o]loading, iRules Réviser et proposer des amélioriations des configurations firewalls Check Point : règles de filtrage, NAT/PAT, VPN site-to-site et remote access, haute disponibilité ClusterXL Analyser les configurations BGP (annonces, policies, route-maps, geo-clusters DRP) et connectivités Azure ExpressRoute Identifier les vulnérabilités, points de fragilité et non-conformités, formuler des recommandations correctives priorisées 2. Transfert de compétences et accompagnement des équipes (prioritaire) Travailler en étroite collaboration avec les responsables d'infrastructure et l'équipe sécurité pour le transfert de connaissances Standardiser et documenter les configurations réseau/sécurité : runbooks MCO (Maintien en Condition Opérationnelle) / MCS (Maintien en Condition de Sécurité), procédures d'exploitation, guides de dépannage Former les équipes internes sur les bonnes pratiques d'exploitation F5 et Check Point 3. Accompagnement transformation microservices Contribuer à la définition de l'architecture réseau et sécurité pour la plateforme microservices cible Concevoir les patterns de sécurisation : segmentation réseau (East-West), service mesh (mTLS), ingress/egress, micro-segmentation Définir les politiques de filtrage, stratégies de load balancing applicatif, WAF et protection DDoS pour les services conteneurisés Accompagner les architectes sur les choix technologiques (ingress controllers, service mesh, network policies Kubernetes) Intégrer les principes de sécurité Zero Trust et defense-in-depth dans l'architecture microservices COMPÉTENCES TECHNIQUES REQUISES Obligatoires F5 BIG-IP : maîtrise confirmée LTM (load balancing), GTM (GSLB), ASM/Advanced WAF, configuration avancée VIPs/pools/nodes, SSL o]loading, iRules/iApps, haute disponibilité et monitoring Check Point : expertise firewalls (R80.x/R81.x), SmartConsole, règles de filtrage avancées, NAT/PAT, VPN (site-to-site, remote access), ClusterXL, logs et troubleshooting Routage et switching : LAN/WAN, protocoles BGP, OSPF, MPLS, segmentation VLAN/VRF, notions de SD-WAN, Azure networking : ExpressRoute, VNet, NSG, Azure Firewall, Application Gateway, Tra]ic Manager, Azure Monitor Architecture DRP : geo-clusters, réplication Appréciées Firewalls Fortinet, Palo Alto Network Load balancers alternatifs : Nginx, HAProxy, cloud-native ingress controllers Sécurité microservices : service mesh (Istio, Linkerd), mTLS, network policies Kubernetes, Zero Trust Outils d'automatisation réseau : Ansible, Terraform pour configurations réseau/sécurité CERTIFICATIONS SOUHAITÉES F5 Certified BIG-IP Administrator ou F5 Certified Technology Specialist Check Point Certified Security Administrator (CCSA) ou Check Point Certified Security Expert (CCSE) Cisco CCNP Enterprise ou équivalent Microsoft Certified : Azure Network Engineer Associate (AZ-700) ITIL Foundation
Job Vacancy
Level 4 Software Developer & Engineer Apprenticeship - HMRC - EO
Published on
microsoft
£31k-33k
United Kingdom
Hybrid
The Level 4 Software Developer/Engineer Apprenticeship at HMRC offers an exceptional opportunity to begin your technology career within the public sector. This role combines hands-on software development experience with structured learning, enabling you to contribute to critical government digital services whilst developing your professional skills. you’ll work alongside experienced developers on innovative projects that directly impact millions of citizens and businesses across the UK. As an apprentice, you’ll be involved in designing, developing, and maintaining software applications that support HMRC's core functions. This includes working on modern digital platforms, contributing to system improvements, and participating in the full software development lifecycle. The role provides exposure to various technologies and methodologies used in large-scale government systems. The position offers a supportive learning environment where you’ll receive mentorship from senior colleagues whilst pursuing formal qualifications. you’ll have opportunities to work across different projects and teams, gaining broad experience in software development practices, quality assurance, and user-focused design principles. This apprenticeship is designed to provide a solid foundation for a long-term career in technology within the Civil Service, with clear progression pathways and ongoing development opportunities. you’ll be part of a diverse, inclusive team committed to delivering excellent public services through innovative technology solutions. Breakdown of Apprenticeship: You'll have round-the-clock support from managers, coaches, fellow apprentices, and the Data Analyst community. With experienced mentors guiding your journey, you'll master the latest best practices while forming meaningful connections. With 20% time reserved for training, you'll earn while progressing towards completion of an 18–24-month apprenticeship. Important to Know: A condition of your employment is the successful completion of your apprenticeship within the expected duration of 18 months. Failure to meet this requirement may result in HMRC removing you from the Apprenticeship Programme and/or terminating your employment. Your training requirements and probation period will run concurrently. If you do not successfully complete your probation and/or the apprenticeship—where it is a specific requirement of your role—your employment with HMRC may be subject to termination. Your manager will provide you with further details about the training programme, including the structure of assessments and, where applicable, the number of permitted attempts to pass, if they have not already done so. To assess your eligibility for the apprenticeship, QA, our approved learning provider will conduct some initial checks before HMRC can confirm your successful offer onto this apprenticeship. This will require HMRC sharing your contact details with the learning provider who will contact you directly. Information is gathered in accordance with the Education and Skills Funding Authority (ESFA) guidance. Please note that candidates who are successful at interview will be placed on a temporary hold status. This is to allow our QA to complete their owen internal checks. Once these checks have been successfully completed and passed, the candidates will then proceed to complete their pre-employment checks with HMRC.
Job Vacancy
Senior Software Developer (Service Now) - FCDO - SEO
Published on
ITIL
£48k-56k
Hanslope, England, United Kingdom
Hybrid
Our Digital and Data technology team are at the forefront of digital innovation. They provide best-in-class solutions for our clients, helping to shape and support a data driven future for the UK government. Whether it’s creating bespoke, secure software, offering programme and application support or moving an entire embassy’s servers to a Cloud platform, no matter the task, they’re on hand to provide support. Now, you’ve got the opportunity to join them. Providing innovation to government partners Delivering best-in-class solutions Working at the cutting-edge of technology It all matters Deliver and integrate world-class software for our global customers When you join our collaborative and creative team of software developers, it will be your task to design, code, test, correct and document large programmes and modifications from supplied specifications, and provide costs, timescales and estimate the resources required to effect change. Using all your skills as you collaborate with our clients and users on the content and appearance of complex web pages, we’ll also expect you to create and test pages with specified content and layout, and develop web interfaces to new or existing applications. You’ll have a number of other important responsibilities – these include analysing data requirements to establish, modify or maintain object and data models, evaluating potential solutions and demonstrating, installing and commissioning the selected products. Using application management software and tools to collect performance statistics to ensure targets are met, you’ll perform essential maintenance and identify and resolve any problems you encounter. In addition, you’ll maintain your knowledge of specific technical specialisms, use this to execute a range of specific tasks, and provide detailed advice regarding their application. Use all your specialist development skills as you help defend the UK’s interests With Agile and ITIL Foundation level qualifications or relevant practical experience in a similar role to this one, you should hold Microsoft role-based certification and be skilled at working with technologies in a secure enterprise environment. It’s also important that you possess well developed knowledge of database concepts, architectures, software and facilities such as ServiceNow Studio,Business Rules, Client Scripts, UI Policies, UI Actions,Flow Designer / Workflow Editor, Service Catalog & Request Management, CMDB (Configuration Management Database),Performance Analytics & Reporting and Security & ACLs, have a good understanding of object and data modelling techniques and design principles. Skills and in depth knowledge of the below are essential: It goes without saying that you’ll have excellent numerical and analytical skills, and extensive knowledge of relevant programming languages such as JavaScript, HTML/CSS, REST/SOAP APIs, SQL and JSON/XML . In addition, subject matter expertise in a key technology, tool or product would be desirable, as would experience of working in a variety of ITIL3 environments and ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer Discover the support you need to grow your career further But we’re always looking to improve – just like you. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need. Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Security Checked (SC) clearance. You can find out more about vetting at To find out more about our benefits and our organisation, please visit It takes a diverse team to protect a diverse world The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.
Contractor job
Développeur WPF / C# / API / Anglais
Published on
.NET
API
Entity Framework
3 years
400-550 €
Ile-de-France, France
Hybrid
Dans le cadre du renforcement de son équipe IT, notre client dans le secteur financier recherche un Développeur WPF / C# pour participer au développement d’applications critiques dédiées aux équipes de trading, de risk management et d’analyse financière. Vous interviendrez sur des solutions temps réel, performantes et à forte valeur métier. Missions principales Concevoir et développer des applications desktop en WPF / C# Améliorer et maintenir les interfaces utilisateur en respectant le pattern MVVM Participer à l’évolution des plateformes internes dédiées aux équipes financières Implémenter des fonctionnalités liées aux marchés financiers (pricing, risk, reporting, data temps réel…) Optimiser les performances des applications et garantir la qualité du code Collaborer avec les équipes métier : traders, analystes, risk managers Participer aux phases de tests, déploiement et support de niveau 2 Rédiger la documentation technique et fonctionnelle
Job Vacancy
Technology Planning and Governance Manager
Published on
£75k-100k
London, United Kingdom
Technology Planning and Governance Manager Be responsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3 parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3 Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. Please do send your CV to us in Word format along with your salary and availability.
Job Vacancy
EU IT Solution Manager
Published on
£55k-60k
London, United Kingdom
EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe. Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective. Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required. Provide specialist 3rd line support when required. Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support. Facilitate the education and development of 1st and 2nd line support teams. This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations. Support the design, build and deployment of core IT systems and services: o Platforms – Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups. Networks – WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering. Cyber Security – Protection, Education, Audit, Disaster Recovery, & Business Continuity. • Review, develop and enhance the continued delivery of 1st class student learning through IT. • Identify and design solutions to enhance operations and solve business problems. • Support IT Teams in all activities that lead to the successful implementation of new solutions. • Direct the maintenance, monitoring and backup/restore of the European IT Services. • Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support, guide and/or manage IT projects as directed by the European IT Director. • Audit and review the technical integrity of core systems and services. • Review operating efficiencies to facilitate and accommodate business growth. • Define, document and disseminate IT procedures, and standards. • Manage and maintain a knowledge base for core systems and services. • Any other reasonably requested duties. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Strong technical leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. The position will be hybrid/remote with meetings in Central London. Please dos end your CV to us in Word format along with your salary and notice period.
Job Vacancy
IT Technology Planning & Governance Manager with Enterprise Architect Solutions
Published on
£90k-110k
London, United Kingdom
IT Technology Planning & Governance Manager with Enterprise Architect Solutions Our Client is a leading company in the UK who are looking to recruit a candidate with at least 10 years expertise in IT technology and governance planning with Enterprise Architect Solutions experience. The role is Technology Planning Manager where you be responsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3 parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3 Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. The salary for this role will be in the range of £90K - £110K + Benefits. Please do send your CV to us in Word format along with your salary and availability.
Job Vacancy
TEST MANAGER (H-F)
Published on
QA
1 year
40k-50k €
400-580 €
Ile-de-France, France
Chez K-LAGAN, nous parions sur vous ! 🔊 Vous êtes à la recherche d'un projet stable et durable ? Vous cherchez à vous épanouir professionnellement jour après jour ? N'hésitez pas à rejoindre notre équipe ! Vous êtes intéressé ? Alors, je vous laisse l’opportunité d’en lire plus... Nous sommes à la recherche d'un(e) Test Manager/leader, qualifié(e) et motivé(e) pour rejoindre nos équipes et travailler chez un de nos clients du secteur assurances / banque, basé en Île-de-France. Compétences et Responsabilités : Responsable de la stratégie de Tests au niveau de son périmètre.Déterminer les moyens de tests nécessaires pour atteindre le bon niveau de qualité.Piloter la transformation et l’amélioration continue au sein des équipes de de collaborateurs.Animer des workshops avec les métiers ou parties prenantes du produit.Animer les communautés de pratique de tests (locale et nationale).Participer aux instances projet ou produit.Missions de conseil, d’audits ou de transformation des organisations clients. Technologies : Maîtrise des outils de type JIRA, XRAY, HP ALM, Jenkins ...Côté automatisation connaissance de: UFT, Selenium, Robot framework, Cucumber, Tricentis (TOSCA), SoapUI, CERBERUS …Une certification ISTQB (Foundations, Test Manager...) serait un plus
Job Vacancy
Process manager
Published on
Hardware Security Module (HSM)
3 years
50k-58k €
550-570 €
Ile-de-France, France
Nous recherchons pour le compte de notre client grande compte un process manager. Vos missions seront : Gestion des assets HAM Snow : Superviser la gestion du périmètre des assets utilisateurs (postes de travail, terminaux mobiles, écrans…). Garantir la cohérence des données entre HAM et les informations issues de l’infrastructure. Améliorer en continu la qualité de la donnée. Process Management : Analyser, définir et optimiser le processus Hardware Asset Management (HAM) actuel. Appliquer ce processus à l’ensemble du Groupe BNP Paribas. Intégrer le processus HAM avec les autres processus Snow (Request on/off boarding, incidents, procurement). Mettre en place et suivre des dashboards de pilotage sur le cycle de vie des assets. Surveiller l’application du processus Groupe et définir des plans d’action en cas d’écart. Accompagnement et gouvernance : Accompagner les Métiers dans le déploiement et l’application du processus Groupe. Animer la communauté HAM au sein du Groupe. Assurer la cohérence et la mise à jour de la documentation. Créer et valider les procédures liées aux besoins de l’activité. Compétences techniques et fonctionnelles requises Maîtrise de ServiceNow (module Hardware Asset Management – HAM). Connaissance approfondie de la CMDB et des processus associés. Expérience dans la gestion des assets matériels et leur cycle de vie. Bon niveau de compréhension des processus ITIL (niveau Foundation minimum) . Utilisation d’un outil de gestion documentaire. Anglais courant (écrit et parlé impératif). Profil recherché Diplôme Bac+4/5 (informatique, gestion des SI ou équivalent). Expérience confirmée (3 à 5 ans minimum) en gestion des assets IT, idéalement dans un environnement international. Rigueur, sens du service et esprit d’analyse. Excellentes capacités de communication et d’animation transversale.
Job Vacancy
Développeur AEM
Published on
Adobe Experience Manager (AEM)
Java
1 year
40k-45k €
100-400 €
Paris, France
Hybrid
Descriptif du poste La prestation se déroulera au sein de la DSI d'une grande entreprise financière. La mission est de développer, maintenir et assurer le run des applications front office (internet) pour le canal de vente Direct (B2C). Le développeur AEM devra développer et assurer le maintien en condition opérationnelle des pages d'entrée en relation des sites de services financiers qui est basée sur le CMS Adobe Experience Manager (AEM)/JAVA. Compétences techniques AEM Java HTML XML Framework (CoralUI, GraniteUI) OSGI JCR Sling Dispatcher/Apache Compétences complémentaires : Maven Git Shell Unix Front-end ES6 Librairies JS (jQuery 3.6.1, iMask) SCSS (Foundation CSS) HTML (Nunjuck) Figma Svelte Compétences complémentaires : NPM Gulp Sass JSON Node Git Back-end et autres Java Spring Boot APIs REST Cloud Docker Kubernetes Méthodologie DevOps Tests unitaires Agile@scale
Job Vacancy
Développeur AEM
Published on
Adobe Experience Manager (AEM)
CMS
40k-50k €
Levallois-Perret, Ile-de-France
Hybrid
La prestation se déroulera à la DSI France dans la Tribe « Mes Projets » et plus précisément au sein de la Squad Entrée en Relation. La mission est de développer, maintenir et assurer le run des applications front office (internet) pour le canal de vente Direct (B2C). Le développeur AEM devra développer et assurer le maintien en condition opérationnelle des pages d’entrée en relation qui est basée sur le CMS Adobe Experience Manager (AEM)/JAVA. Compétences techniques : o pour AEM : java, html, xml, framework (coralUI, granitUI), OSGI, JCR, Sling, Dispatcher/Apache. Serait un plus : Maven, git, shell unix o pour front : es6, librairies JS ( jquery 3.6.1, imask), scss (foundation css), html (nunjuck), figma, svelte. Serait un plus : npm, gulp, sass, json, node, Git o pour le back et autre : Java, spring boot, APIs REST, Cloud, Docker, Kubernetes - dev OPS, tests unitaires - Méthodologie : Agile@scale 1 - Prendre en compte les nouvelles exigences métiers, Analyse de l'existant, le challenger auprès des squads et du métier 2 - Proposer un découpage applicatif cohérent orienté produit/parcours 3 - Développer la nouvelle solution en assurer qualité, couverture du test, sécurité et maintenabilité Activités principales : - Contribuer à l’estimation des User Stories et s’engager avec l’équipe sur un périmètre de réalisation au cours du prochain sprint, en adéquation avec la capacité à faire de l’équipe - Développer les User Stories dans le respect des normes et standards de développement et de sécurité, en intégrant les enjeux data et sécurité - Aider à définir et actualiser régulièrement les artefacts de l’équipe (DOR, DOD…) - Durant le Sprint, partager l’avancement de ses travaux ainsi que les points de blocage à lever pour atteindre l’objectif fixé - Contribuer à l’optimisation de la qualité du code (code review) et à sa maintenabilité - Assurer les tests unitaires et contribuer aux autres activités de tests - Mettre en œuvre les corrections nécessaires sur les anomalies détectées (build et run) - Co-présenter en Sprint Review les résultats des stories prises en charge, les problèmes rencontrés et leur résolution, et répondre aux questions des participants - Contribution à la documentation technique du produit - Participer à la livraison du produit dans les différents environnements
Job Vacancy
Consultant en solutions Cloud, Réseau et Datacenter Bilingue sur Puteaux (92)
Published on
Architecture
Azure
GDPR
3 months
Puteaux, Ile-de-France
Hybrid
Je recherche pour un de mes clients un Consultant en solutions Cloud, Réseau et Datacenter sur Puteaux (92) Summary of the role Provide expert oversight of direct and hybrid datacentre and cloud-based platform and networking solutions and associated infrastructures through sound engineering support and technical direction. This role ensures technology platforms support regulatory compliance, data security, and operational efficiency while enabling scalable innovation and reliable services in support of the business and their customers. This is a great opportunity to work on in country needs as part of a global team, supporting the breadth of the organization. We are looking for an individual with strong technical skills who is organized, thorough and has the desire to work in a challenging environment. The role • Assess current IT infrastructure and recommend cloud and datacenter strategies aligned with financial industry regulations (e.g., FCA, PRA, GDPR). • Design, engineer, and implement solutions that align to the regional technology strategy while also meeting business requirements and processes. • Collaborate with Leadership team on roadmap and strategic initiatives. • Advise on cost optimisation, risk mitigation, and resilience planning for critical financial systems. • Architect secure, scalable solutions across public cloud platforms (Azure) and on-premises datacenters. • Collaborate with peers across the portfolio to manage dependencies, priorities, integrations and change impacts on people, processes and/or technology. • Partner with technical teams (Architects, Platforms, Cyber, Cloud Operations, etc.) to assist in creating solutions that balance business requirements with information and cybersecurity requirements in alignment with company's standards and risk appetite. • Implement hybrid cloud strategies to support sensitive workloads and regulatory requirements. • Lead migrations of core applications to cloud environments • Help in the creation of process documents, guides and procedures, appropriate tools, templates, that will help create efficiencies and support cloud adoption. • Ensure adherence to financial compliance frameworks (ISO 27001, PCI DSS, SOC 2). • Implement advanced security controls, encryption, and identity management for sensitive financial data. • Support audits and provide documentation for regulatory reporting. • Monitor performance and availability of mission-critical systems. • Optimise infrastructure for high availability, disaster recovery, and business continuity. • Partner with risk, compliance, and security teams to align technology with governance standards. The requirements • Qualified to degree level, preferably in a business, IT or security related subject • Proven experience in cloud architecture and datacentre solutions within financial services • Expertise in Microsoft Azure, HyperV with strong knowledge of hybrid cloud models • Understanding of financial compliance and regulatory frameworks • Strong networking, virtualisation, and storage knowledge • Certifications such as Azure Solutions Architect Expert or similar • Minimum 10 years’ experience in above areas • Leadership ability • Strong analytical skills with an eye for detail • Exceptional communication skills both written and verbal (French and English essential) • Ability to clearly communicate messages to a variety of audiences • Experience in technology consulting • Resilience and adaptability • Excellent listening skills Desirable Skills: • Experience with financial transaction systems and high-volume data processing • Strong foundation across Microsoft Azure technology stack • Experience using architecture methodologies • Experience in Azure application security architecture and deployments • Familiarity with DevOps and Infrastructure as Code • Standardizing Azure Security best practices, processes, and procedures • Ability to prioritize multiple requests and clearly communicate the priorities to the team and management. • Effectively handles difficult requests, builds trusting, long-term relationships with Internal stakeholders and manage client/business expectations Démarrage: ASAP
Contractor job
Tech Lead Tanzu Kubernetes
Published on
Kubernetes
6 months
400-600 €
Ile-de-France, France
Hybrid
Contexte : Le client recherche un Tech Lead Kubernetes expérimenté dans l’administration de clusters Kubernetes et l’intégration de Tanzu Kubernetes Grid (TKG) au sein de VMware Cloud Foundation (VCF), afin d’accompagner la gestion et l’évolution des infrastructures critiques du groupe. Périmètre On-Premises: Le Tech Lead interviendra sur la plateforme Kubernetes interne, supportant les applications digitales et les composants d’intermédiation essentiels (API Management). Ses missions principales seront de : - Assurer l’administration, la maintenance et l’évolution des clusters Tanzu Kubernetes Grid (TKG). - Apporter une expertise avancée sur les problématiques Kubernetes (performance, résilience, sécurité). - Préparer et piloter la migration vers TKG 2.x intégré à VCF 9. - Accompagner la montée en compétences des équipes internes sur l’exploitation de TKG. - Contribuer à l’intégration et à la fiabilisation des pipelines CI/CD, dans une approche Infrastructure as Code (IaC) et GitOps. Périmètre AWS: Sur la partie AWS, le Tech Lead sera responsable de l’administration et de l’optimisation des clusters Amazon EKS utilisés pour les applications data du groupe. Les missions incluent : - Administrer et faire évoluer les clusters EKS. - Accompagner la reprise des clusters actuellement gérés par les équipes Data Cloud. - Fournir un support expert sur les incidents, la performance et la sécurité Kubernetes.
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