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Contractor

Contractor jobProblem Manager - SC cleared - Remote - Outside IR35

LA International Computer Consultants Ltd
Published on

6 months
£500-600
England, United Kingdom
Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify potential problems before further disruption occurs. Lead Post Incident Reviews (PIRs) and ensure agreed actions are documented and completed. Drive continual service improvement initiatives based on problem trends, RCA findings and lessons learned. Ensure lessons learned are captured, communicated and embedded across relevant service teams. Produce clear Root Cause Analysis reports for customers, leadership and service teams. Work closely with Incident Management, Change Management, technical resolver groups and service stakeholders to improve service stability. Problem Manager Skills and Experience Strong experience working within Problem Management in complex IT service environments. Proven experience owning and governing the Problem Management lifecycle. Strong Root Cause Analysis (RCA) experience. Experience leading Post Incident Reviews (PIRs) following major or recurring incidents. Experience creating and managing Problem Records and Known Error Records. Strong understanding of Known Error Management and the development of operational Workarounds. Experience producing and managing Corrective Action Plans and Preventative Improvement Plans. Strong incident trend analysis and recurring problem identification experience. Experience driving continual service improvement and preventative action initiatives. Strong understanding of IT service management processes and the relationship between Problem, Incident and Change Management. Experience producing RCA reports, service improvement documentation and lessons learned. Strong stakeholder management and communication skills across technical teams, customers and senior leadership. Strong analytical and problem-solving skills with the ability to coordinate multiple technical teams through complex investigations. ITIL knowledge and experience within an ITIL-aligned service environment would be highly advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Contractor

Contractor jobPMO - Exit Support Specialist - DV Cleared

LA International Computer Consultants Ltd
Published on

6 months
RG29 1BY, Hart, England, United Kingdom
PMO - Exit Support Specialist Must have an Active DV Clearance You will work closely with Programme Managers, PMO teams, commercial teams, and operational stakeholders to deliver effective transition, knowledge transfer, and contract closure activities. The position is ideal for an experienced PMO professional with strong coordination, governance, and stakeholder management skills who thrives in fast-paced programme environments. PMO - Exit Support Specialist Responsibilities Support the planning, coordination, and delivery of programme and contract exit activities. Maintain and track exit plans, milestones, risks, issues, dependencies, actions, and decisions. Coordinate knowledge transfer, documentation handover, asset tracking, and service transition activities. Monitor progress against exit schedules and provide reporting to programme leadership. Support governance forums and ensure compliance with contractual and organisational requirements. Coordinate onboarding and offboarding activities associated with programme transition. Track financial, commercial, and contractual obligations throughout programme exit. Support audit, assurance, and evidence gathering activities. Contribute to continual improvement of PMO governance and transition processes. PMO - Exit Support Specialist Skills and Experience Proven experience within a PMO, Programme Support, or Project Coordination role. Strong planning, scheduling, and progress tracking capability. Experience with PMO governance, reporting, and programme controls. Strong RAID, dependency, and action management experience. Experience coordinating knowledge transfer and documentation activities. Excellent stakeholder engagement and communication skills. Strong analytical, organisational, and problem-solving abilities. Ability to manage multiple priorities within fast-paced delivery environments. Advanced Microsoft Excel, PowerPoint, SharePoint, and PMO toolset experience. Proactive, adaptable, resilient, and customer focused with excellent attention to detail. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Contractor

Contractor jobCapacity Manager - SC Cleared - Remote - Outside IR35

LA International Computer Consultants Ltd
Published on

6 months
£500-600
England, United Kingdom
Capacity Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers capacity monitoring, demand forecasting, performance analysis, resilience, risk management and capacity improvement planning. This position is suited to an experienced Capacity Manager with strong IT service management expertise who is comfortable coordinating technical teams and providing clear capacity insight to operational and senior stakeholders. Capacity Manager Responsibilities Monitor service, infrastructure and application capacity, utilisation and performance trends. Identify capacity constraints, bottlenecks and risks before they affect live services. Coordinate capacity planning activities across infrastructure, application and service teams. Assess current capacity against business demand and anticipated future requirements. Produce demand forecasts and growth plans to support future service requirements. Assess the impact of major incidents on service capacity, performance and resilience. Support recovery planning during major incidents where capacity or performance has been affected. Escalate capacity-related risks to operational teams, service leadership and relevant stakeholders. Develop and maintain capacity reports, dashboards and performance metrics. Produce Capacity Risk Assessments and recommend appropriate mitigation actions. Develop and track Capacity Improvement Plans through to completion. Work closely with technical teams to ensure capacity requirements are incorporated into service planning and operational decision-making. Support continual service improvement by identifying opportunities to improve performance, resilience and resource efficiency. Capacity Manager Skills and Experience Strong Capacity Management experience within complex IT service environments. Proven experience monitoring infrastructure, application and service capacity. Strong experience analysing performance, utilisation, demand and capacity trends. Experience identifying capacity constraints, bottlenecks and service risks. Strong demand forecasting and capacity planning experience. Experience producing Capacity Risk Assessments and Capacity Forecasts. Experience producing Performance and Utilisation Reports, dashboards and management information. Experience developing and managing Capacity Improvement Plans. Experience supporting major incident recovery where capacity, resilience or performance is affected. Strong understanding of IT service resilience, availability and performance management. Experience coordinating capacity requirements across multiple technical teams and service areas. Strong understanding of IT service management and ITIL-aligned processes. Strong analytical, problem-solving and risk management skills. Strong stakeholder management and communication skills across technical, operational and leadership teams. ITIL knowledge or certification would be highly advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Contractor

Contractor jobServer Tooling and Orchestration Specialist Remote Outside IR35

LA International Computer Consultants Ltd
Published on

6 months
England, United Kingdom
Server Tooling and Orchestration Specialist - Remote - Outside IR35 Must have or be eligible to obtain SC Clearance The role combines hands-on SCORCH runbook development and troubleshooting with PowerShell automation and integrations across ServiceNow, SCOM, Active Directory and Microsoft Entra ID. This position is suited to an experienced SCORCH specialist who understands enterprise automation and is comfortable taking ownership of critical production services within an ITIL-aligned environment. Server Tooling and Orchestration Specialist Responsibilities Administer, support and maintain Microsoft System Center Orchestrator (SCORCH) environments. Maintain the availability, health, performance and resilience of production and non-production SCORCH platforms. Design, maintain, test, deploy and optimise SCORCH runbooks. Develop and support PowerShell-based automation workflows for request fulfilment and operational automation. Diagnose failed automations, integration failures and workflow errors. Manage integrations between SCORCH, ServiceNow, SCOM, Active Directory, Azure AD / Entra ID, Exchange Online and Microsoft Teams. Support ServiceNow ITSM workflows, automated ticket creation, request fulfilment and REST API integrations. Support SCOM alert processing, event management and monitoring integrations. Plan and deliver patching, upgrades, releases, capacity management and platform lifecycle activities. Investigate incidents and problems affecting automation services and contribute to root cause analysis. Support service restoration and major incidents involving automation, monitoring or integration services. Produce and maintain operational documentation, runbook guidance, knowledge articles and support procedures. Deliver changes in line with ITIL processes, security controls, SLAs and agreed change windows. Server Tooling and Orchestration Specialist Skills and Experience Strong hands-on Microsoft System Center Orchestrator (SCORCH) experience is essential. Proven experience supporting, troubleshooting and maintaining SCORCH runbooks and automation services. Experience designing, testing and deploying Orchestrator runbooks within enterprise environments. Advanced PowerShell scripting and automation experience. Desirable Experience of ServiceNow Integration experience Experience with Kelverion Integration Packs would be advantageous. Experience with SQL Always On Availability Groups, Hyper-V Replica or highly available SCORCH architectures would be beneficial. VMware PowerCLI, virtualisation, hybrid Data Centre or wider infrastructure automation experience would be advantageous. Experience supporting secure, regulated or highly governed environments would be beneficial. Flexibility to support out-of-hours activities where required. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Fixed term

Job VacancyOracle Fusion Delivery Managers

LA International Computer Consultants Ltd
Published on

6 months
United Kingdom
Experience within Oracle fusion as a delivery manager Various roles available- dependent on modules SC or DV Clearance Outside IR35 Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Contractor
Fixed term

Job VacancyOracle Fusion Technical Integration Manager - SC Cleared

LA International Computer Consultants Ltd
Published on

3 months
£400-500
SW1A 2AH, City of Westminster, England, United Kingdom
Oracle Fusion Technical Integration Manager - SC Cleared We are looking for a Technical Integration Manager with experience of Oracle Fusion integration. You will help to modernise the client's Oracle Fusion capability. Experience required - Understanding of Oracle Fusion Integration capabilities within implementation programmes, particularly cloud financial management - Deep knowledge of Oracle Integration Cloud and other relevant integration requirements - Technical expertise in Oracle Integration Cloud (OIC), Oracle Service Oriented Architecture (SOA), and Oracle Service Bus (OSB) - Proven hands-on expertise designing and building integrations using OIC adapters, REST/SOAP APIs, XML, XSD, XSLT, and JSON, and file-based orchestrations. - Experience securing integrations via OCI Vault, certificates, and OAuth2 tokens - Solid understanding of Fusion data models and experience interfacing with FBDI, HDL, and BICC artefacts - Knowledge of Oracle ERP, HCM, and EPM Cloud integrations will be highly desirable The role is outside IR35 and will require travel to sites in London, Bristol or Corsham on a weekly basis. To be considered for the role please send over your latest CV. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Contractor

Contractor jobWarehouse Strategy Manager

LA International Computer Consultants Ltd
Published on

30 months
Birmingham, United Kingdom
Warehousing, Fulfilment & Stores Strategy Manager - Supply Chain - Total Daily Rate - £450-500 Duration - 3-6 months, IR35 - Inside, Location - Snowhill, Birmingham Description: * Lead the Future Stores & Fulfilment Operating Model review and define requirements, principles, options and recommendations. * Baseline warehousing, fulfilment, staging, configuration, returns and refurbishment activity, including volumes, cost, service and risk. * Identify customer, programme, security and resilience requirements. * Assess internal, partner and hybrid options using operational, financial, customer, risk and implementation criteria. * Translate the preferred model into clear Unity and technology requirements. * Develop the decision, procurement, mobilisation, transition and implementation roadmap. * Coordinate Property, Digital, Security, Procurement, Finance, Operations, Group and partner input. * Identify near-term improvements that can proceed without limiting future options. Key decisions you will own * Define the evidence and criteria required for the operating model decision. * Recommend the preferred Stores & Fulfilment option through governance. * Set future requirements for warehousing, fulfilment, staging, configuration, returns and refurbishment. * Decide which near-term improvements can proceed without constraining future options. What success looks like * A fact-based Future Stores & Fulfilment Operating Model is agreed with a clear business case. * Customer, security, resilience, estate and operational requirements are reflected. * Unity and technology requirements align to the agreed model, reducing avoidable rework or investment. * A clear mobilisation and transition roadmap protects service continuity. Skills/experience Essential * Significant warehousing, fulfilment, logistics strategy or operating model experience. * Strong current-state assessment, option design and business case capability. * Understanding of warehouse operations, staging, returns and partner models. * Ability to turn complex operational, estate and technology requirements into decisions and a roadmap. * Commercial, financial, programme and risk management skills. Desirable * Experience of warehouse systems or major technology dependencies. * Experience evaluating outsourced or hybrid models and multi-site transitions. Please share latest CV LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Permanent

Job VacancyMid Term Planning & Forecasting Manager

Starling Bank
Published on

Cardiff, Wales, United Kingdom
Description About Starling: At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. The Opportunity The Mid Term Planning and Forecasting Manager will be responsible for developing, implementing, and managing resource plans and forecasts across Operations, focused on a mid term view (0-90 days). This role will ensure that the organisation has the optimum number of people, with the right skills, in the right place, at the right time, to meet our mid-term demand profile. The manager will leverage data analytics and statistical modelling to provide actionable insights to senior leadership, supporting strategic decision-making and operational efficiency. Location: Cardiff Reporting to: Head of Resource Planning Closing date: 12pm, Thursday 9th October Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. Key Accountabilities or Responsibilities: Lead and develop a team of Planning & Forecasting Analysts, driving a culture of continuous improvement and personal development. Develop and implement mid term resource plans that take account of newly identified change and marketing initiatives. Continuously monitor operational demand for seasonality, contact rates versus commercial drivers, handling times and shrinkage patterns, to ensure plans are kept up to date and relevant for decision making. Provide data-led recommendations on supply movements, and monitor effectiveness of changes on capacity versus demand profiles Own and monitor intra-month, and intra-day demand profiles to ensure capacity can be aligned effectively enabling consistent service delivery. Work closely with the long term planning and forecasting manager and scheduling manager to ensure plans are effectively handed off for execution and key metrics are aligned. Requirements Behaviours & Competencies: Accountable leader with strong customer and colleague focus Ability to adapt to, and lead teams through regular change, driving consistency across Operations. Ability to balance workload and prioritise effectively Ability to build strong relationships with Change, Marketing & Operational teams. Essential Skills & Experience: Strong analytical skills, attention to detail, and problem-solving skills. Excellent understanding of demand planning methodologies and demand drivers. Excellent communications and influencing skills, with the ability to present complex data in a digestible format Strong judgment skills with the ability to provide timely recommendations Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on \"doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
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Permanent

Job VacancyRisk Lead - Engine by Starling

Starling Bank
Published on

London, United Kingdom
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for people who are will be excited by the potential for Engine's technology to transform banking in different markets around the world. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of our offices so that we're able to interact and collaborate in person. Role Purpose This role is part of the Risk & Compliance team. The purpose of this role is to be a key player in the delivery of Engine's Risk Management Framework, to ensure that Engine: Is effectively identifying and managing risk across all its activities (both in the UK and internationally) Operates within the agreed risk appetite(s) Continues to meet the Group risk standards, Engine's risk standards, relevant industry standards and that our clients can be confident in our ability to identify and mitigate risk in a clear and timely manner. The role works with the Compliance Director, the Risk & Compliance Team and our Information Security and Legal colleagues to ensure that Engine is identifying and managing risk in the jurisdictions in which we are currently or in which we are planning to operate, in a clear, transparent and repeatable manner within our own and Group Policies and Risk Appetites. Key Accountabilities or Responsibilities: Embed and then mature the operation of Engine's Risk Management Framework, including Engine's Risk Appetite Framework, capturing and mitigating Enterprise risks, and ongoing Operational Risk Management. Facilitate the implementation of a risk management tool to enable more effective tracking, Management Information and aggregated Group reporting as appropriate. Build out Engine's RCSA process, and run it (including tracking actions to completion and reporting on progress). As part of this, support wider business areas with identifying, understanding and documenting risks across all current and planned activities. Work with the wider team to carry out Risk Assessments relating to business change, global expansion etc. Contribute to risk assessments and risk reporting to the Engine Management Team, Committees and Board as required. Work closely with the Starling Group and Engine Risk functions, Engine's management team, Information Security team, legal team and other key stakeholders to achieve all of the above.
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Permanent

Job VacancyCreative Designer - Engine by Starling

Starling Bank
Published on

London, United Kingdom
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role We're looking to expand our Marketing and Business Development team with a Creative Designer. In this role, you will support our Senior Graphic Designer and you'll be responsible for communicating the Engine proposition through design - whether that's on our website, social (LinkedIn predominantly), events, PR, collateral and product demo videos, or sales pitches. You'll help express what makes Engine by Starling special, and your work will continue to set the tone for how we present ourselves. It is a rare opportunity to join one of the UK's most exciting B2B SaaS technology companies. What you'll get to do Work with the Business Development team to craft and advise on communicating the Engine Proposition. This involves a broad range of tasks that include creating visuals (static and motion) for compelling proposals, demos and assisting in the design of original content, such as white papers and collateral amongst other similar tasks. (40%) Collaborate with the Marketing team to bring new pages of our website to life and refresh old ones, making sure that design works, including device compatibility, as hard as it can to illustrate the Engine proposition. Use data, such as page load time and page clicks, to measure the effectiveness of our design and content and understand the performance of our output - then using that insight to regularly improve. And ensuring we can translate promotion of products, features and thought-leadership on social media. (30%) Develop concepts for international and regional brand campaigns and activations - think sponsorships, event series, and partnerships across the world. (20%) As the second Creative Designer on the team, you'll be integral to the building of the brand and applying it consistently across our internal and external communications. Continuing to evolve our brand guidelines, making sure they're useful and practical for every part of the business, from creating concise document templates for the wider team, to merchandise design, to developing concepts for events.
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Permanent

Job VacancySenior Conduct & Compliance Oversight Officer (12 month FTC)

Starling Bank
Published on

London, United Kingdom
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. We're looking for a Senior Conduct & Compliance Oversight Officer to provide second line of defence (2LoD) oversight over 1LoD (first line of defence) teams, so that they meet their regulatory obligations and effectively manage their regulatory compliance and conduct risks. Please note; this role is a 12 month fixed term contract. Key Responsibilities Deliver thematic Conduct & Compliance Oversight reviews as part of a high performing Oversight team, providing independent challenge to Starling Bank's first line of defence (1LoD) teams. Delivery of thematic Conduct & Compliance reviews with an initial focus on customer and control remediation. Ability to write up findings related to oversight reviews in a timely manner, clearly and accurately. Build strong relationships with 1LoD to deliver a collaborative working environment between Compliance and the business. Ability to support team members with the completion and delivery of compliance reviews and findings.
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Permanent

Job VacancyRisk and Compliance Manager

Starling Bank
Published on

London, United Kingdom
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. Reporting to the Head of Starling Banking Services as our Risk and Compliance Manager, you will own and manage approach and day to day activity to ensure SBS is complying with all applicable legal and regulatory obligations from a policy and operational point of view. You will lead a small team to ensure SBS financial crime and compliance policy aligns with Bank policy and our operational activities are carried out in a timely manner. This role covers financial crime including transaction monitoring, sanctions screening and fraud monitoring as well as some operational risks and compliance activity. Key Responsibilities Include: Act as the leader of the Risk and Compliance function within SBS, ensuring SBS policy fits in with Bank policy and all operational activities are carried out in a timely and compliant manner. Reporting of relevant compliance and financial crime MI to senior management and stakeholders Setting best practice in relation to transaction monitoring, sanction screening and compliance within the team and ensuring these steps are carried out by the team Representing SBS at relevant internal risk and economic crime committees Working with 2LOD to ensure best practices are being considered within the SBS team Carrying out initial and ongoing onboarding of new SBS clients Acting as a point of escalation for sales and account management colleagues on compliance matters relating to the live and prospective clients Own the RCSA process for SBS in conjunction with senior management
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Permanent

Job VacancyVulnerability Lead - Engine by Starling

Starling Bank
Published on

London, United Kingdom
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role We're seeking a passionate and experienced Vulnerability Lead to shape and lead the creation and ongoing operation of our comprehensive vulnerability management program. This is a unique opportunity to establish a critical security function, define best practices, and significantly enhance our overall security posture. A key aspect of this role involves the end-to-end management and continuous improvement of the vulnerability management programme. This includes defining scanning strategies, conducting risk-based triage and prioritisation, overseeing remediation efforts, and providing actionable reporting to enhance the Engine's security posture. What you'll get to do: Conduct vulnerability scans regularly and proactively as needed. Validate findings and use a risk-based approach. Enrich findings with threat intelligence and business impact to determine exploitability. Be an enabler for resolver groups by triaging and prioritising vulnerabilities to facilitate timely resolution of outstanding findings using a risk based approach Track and manage remediation through to closure with Technology and Security teams. Ensure timely patching of critical vulnerabilities in line with SLAs. Ensure visibility across the technology estate, including cloud environments. Coordinate scanning and coverage of data centre estate, cloud infrastructure, containers, mobile SDKs, and web apps. Process vulnerability data to provide reports, insights and metrics, that aid in the risk-based approach to vulnerability management. Identify and flag blind spots or gaps in scan coverage or asset inventory. Keep up with zero-day disclosures and emerging threats. Maintain and share dashboards and reports on vulnerability trends, KPIs, and SLA compliance. Review and update Vulnerability Management related documentation to align with internal and external compliance
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Permanent

Job VacancyTechnical Platform Owner - Engine by Starling

Starling Bank
Published on

London, United Kingdom
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role The Engine Platform is a highly configurable core banking platform, supporting clients globally. This role is focused on development and delivery of our core Platform technical strategy, such as integrations, connections, configurations, and internal tools to facilitate the platform's growth and allow our clients to integrate with their local providers into the platform. As a Technical Platform Owner at Engine, you will collaborate closely with teams across Technology and work with our engineering and product teams to ensure that our technology platform meets the needs of our clients and partner engineers who integrate with it. You will also ensure that the platform aligns with the company's broader technical strategy, long term goals and make integrating with Engine as seamless as possible. At Engine, we spend our time building products that we're really proud of. We focus on the experience, often delivering things with real polish but sometimes making a fast strategic move. We think being good at product requires clear communication, a sense of focus, and to challenge the conventional ways of doing things. We're open-minded when it comes to hiring, we care more about skills and attitude than specific experience or qualifications. Key Responsibilities Work with platform engineering teams to develop and communicate a cohesive product roadmap that delivers high-impact outcomes that improve developer productivity and experience for our clients engineers. Gather feedback and break down problems: Actively listen to teams for pain points and feedback, gather
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Permanent

Job VacancyTechnical Payments Lead

Starling Bank
Published on

London, United Kingdom
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. As our Technical Payments Lead you will lead on managing one or more of our key payment services (FPS, BACS, CHAPS, Cheques etc.), ensuring the Bank remains compliant with payment regulations and that we deliver great outcomes for our customers. This role reports directly to the Head of Payments Solutions and Compliance, where you will play a key part in the Payment Solutions team. which covers the journey ownership, strategy and regulatory engagement for our payment services, with an emphasis on regulatory ownership for Payments as an Important Business Service (IBS) for the bank. Key accountabilities: Act as payments lead for specific payment services, in particular our Important Business Services (IBS). Operate as the payments service SME, providing guidance and technical / regulatory input to the broader Bank Hold E2E oversight of the payment service, undertaking journey mapping, reviewing processes and constantly improving our payment service capabilities Develop, own, review and react to operational reporting and payment metrics (e.g., transaction processing MI) for the specific payment services covered by the role Ensure relevant regulatory
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