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Our Client is a retail technology software company. They are urgently looking to recruit a Service Desk Manager with at least 3 to 5 years commercial helpdesk support experience. Key skills required: Supporting various teams across the CS Department and the Company to ensure the highest quality of service to our Customers – both internal and external. Overall ticket workflow management and ownership, including 1st line triage and escalation of tickets to 2nd and 3rd line. Troubleshooting, fault diagnosis and providing resolution to customer issues as appropriate. Processing all enquiries professionally and efficiently, ensuring customers are regularly and fully updated on the progress of all logged tickets throughout their lifecycle. Implementation of ITIL processes for Incident, Problem, and Change Management to introduce operational efficiencies and better support our Customers. Monitoring agreed SLA's and ensuring daily/weekly targets are met Reporting on SLA targets, numbers and types of requests Maintain a sense of humour whilst working in a fast-paced dynamic team! Essential Skills … At least 2+ years of experience in a customer facing Service Desk role , ideally in a SaaS environment within the Internet industry. Working knowledge and experience of ITIL Service Management concepts, and how these are applied to the everyday issues which typically arise. Demonstrable experience using front-end ticketing systems such as FreshDesk/Service, ZenDesk or similar. Excellent working knowledge of Microsoft Office, particularly Excel, as well as web browsers and Internet applications. Understanding of tracking tags and a basic understanding of web languages including HTML, JavaScript, XML a major bonus. Demonstrable experience at working both independently and in a team-oriented, collaborative, customer facing environment Based in Central London. The salary for this role will be £25K - £35K. Please send your CV to us in Word format.

Front Arena Consultants for projects in London, Frankfurt, Dubai and Minneapolis We urgently require a Front Arena Developer with at least 2 years experience of having developed and worked with Front Arena at a financial institution. You must also have at least 2 years experience of developing applications with Python. Our Client is a leading Asset Management firm who are currently looking to recruit a Front Arena Developer to join their office based in Central London. You will have at least 2 - 5 years as an experienced Front Arena Developer and will maintain, improve and develop new code used within Front Arena. The client is looking to recruit candidates experience in the following: Strong Python skills A good understanding of Front Arena, including ADFL and the ACMKnowledge of Front Arena architecture and components: ADS, ATSExperience of interacting with end users in the financial industry. Any experience with in the following would be beneficial although is NOT essential C++/C/Java/C#/other languages Experience of the Front Arena 4 track. Experience of custom model integration. Experience of other Trading Systems. SQL Knowledge of Financial Derivatives. Duration 6 months The rate is negotiable. We positions in London, Frankfurt, Dubai and Minnesota USA. Please forward your CV to us in Word format to evaluate your skills.

Internet Developer Software development company, producing policy administration systems and customer portals for the Life Insurance market. Seeking an individual with good experience in development experience in Java and Javascript /analysis/design experience in an IT environment. Must have previous experience working with Life Insurance systems, including business dashboards. Excellent spoken and written English. Fluency and accuracy in both spoken and written English is important to ensure that the individual does not compromise our delivery process or confuse clients. This position is based in Stratford, E15. 35 hours per week, Monday - Friday. 20 days paid holiday in the first year. Please email copy of your CV and a cover letter setting out your suitability for this role. The application closing date is 31/12/2015. We will not accept any application received after 31/12/2015. Sal – 27K – 30K Annually

Java Middleware Software Developer Someone who has excellent Java skills, Spring MVC, Apache CXF, Dozer (a fast and flexible framework for mapping back and forth between Java Beans) & XML: A minimum of 5 years' work experience in Software Development Experience with implementing service-oriented architecture (SOA) Designs and develops Enterprise application integration (EAI) using any ESB products like Fuse, Camel, TIBCO, IBM message broker Designs and develops ESB/SOA/BPM middleware layers using tools like Mule ESB, jBPM Experienced in J2EE, Java Servlets, JMS, Design Patterns, Web services Solid hands-on experience in architecting and developing J2EE based web applications (JSP, Servlet, JDBC, JMS, JAXB) Expert level experience with SOAP and REST web services , open API development, and SOA concepts, using Spring with groovy, XML, JSON, and XSLT Solid understanding of integration & design patterns Gain adoption of platform delivery processes, standards and procedures Provide hands-on technical leadership throughout software development lifecycle (requirements gathering, Proof of Concept (POC) development, RFP creation and evaluation, design, development, implementation and close out) Experience in Database SQL Queries in Oracle Experience in Tomcat or WebLogic or Web sphere Ability to work independently in Agile Methodology (KanBan) Experience with different open source stacks including build & release processes like Maven, Ant, etc. Experience in JBOSS EAP or Tomcat or WebLogic or Web sphere,JBOSS EAP The position is based in Stratford East London. The salary for this role will be £40K - £60K. Send your CV to us in Word format.

Senior PHP Developer – City London The ideal candidate will have a minimum of 8 years commercial experience with PHP and MySQL working on a Linux server with good experience of Database Optimisation and Caching Technologies. You will sit just below the Tech Director and help perform some of the task that he does which are causing bottlenecks. You will be working hand in hand with our passionate in-house developer team helping improve and grow, our high-end, scalable e-commerce platform. You will be expected to do development work, along with getting involved in spec writing, assisting PMs with project planning, code reviews, architecture overview and implementation and assisting with the Company road map. You could either already be a Lead Developer/Development Manager etc. with full leadership over a development team. Required Skills: At Least 8+ years of Commercial Experience and Knowledge of: PHP MySQL, including database optimisation LAMP Linux MVC, ORM Unit Testing HTML CSS/XHTML JQuery Caching Technologies, such as MemCached, Redis or Varnish Ability to share and communicate ideas clearly, both orally and writing in impeccable English language Must have the ability to proactively lead development teams and provide technical direction Capacity to work independently or as part of a team and operate to tight deadlines Advantageous But Not Essential: Great knowledge of Apache, specifically Mod Rewrite Good working knowledge of Linux, including command line Server administration experience Ecommerce experience Smarty Salary will be £60K - £65K. Send your CV to us in Word format.

Java Developer with Liferay - London We are looking to recruit a Java Developer with at least 2 to 5 years solid development expertise using Java Enterprise J2EE with Liferay. You will have experience of Designing & Developing Java Enterprise applications – including around 3 years solely in Java Enterprise Portals – like Liferay & WebSphere Portal. You should have experience of working within a team have the ability to lead teams of varying sizes & successfully delivered projects on/before deadline without losing focus on Quality. Experienced in interacting and communicating effectively with Clients and other team members. Executed number of projects using Agile philosophy. This is a permanent position based in Stratford London. The salary for this role will be in the range £45K - £60K + benefits. Send your CV to us in MS Word format.

Systems Tester Software development company, producing policy administration systems and customer portals for the Life Insurance market. Seeking an individual with the tester should have attained a level of experience equivalent to ISTQB Foundation and must have passed the ISTQB Foundation examination. This experience must have been gained testing insurance, mortgage or pensions software and ' testing experience across Oracle Databases, Oracle Forms and Oracle Reports. Demonstrable SQL skills. Must have previous experience working with Life Insurance Policy Administration Systems (PAS). Excellent spoken and written English. Fluency and accuracy in both spoken and written English is important to ensure that the individual does not compromise our delivery process or confuse clients. This position is based in Stratford, E15. 35 hours per week, Monday - Friday. 20 days paid holiday in the first year. Please email with a copy of your CV and a cover letter setting out your suitability for this role. The application closing date is 31/12/2015. We will not accept any application received after 31/12/2015. Sal – £30K – £34K Annually

Oracle APEX Guru - 6 Month Contract in North London Our Client is looking to recruit an Oracle Apex expert with at least 4 to 5 years experience of developing and working with Oracle Apex. Demonstrable experience over many years with latest Oracle APEX versions and previous Oracle technologies. In depth knowledge of PL/SQL and technologies such as HTML, JQuery, Javascript, AJAX, CSS etc. Beneficial to have previous experience developing Oracle Forms and converting them to APEX. Role will include some mentoring of and skills transfer to a small team. It would be useful if you can demonstrate previous training experience. Must be able to recommend and apply standards. Good verbal and written communication skills - i.e. precise and concise. This is a 6 month assignment based in North London. Please send your CV to us in Word format along with daily rate.

Head of Human Resources – City London Our Client is heavily involved in the electricity industry in the UK. The Client is currently looking to recruit a seasoned Human Resources professional with between 10 to 20 years proven track of working at the highest level in HR. The role is to recruit the Head of Human Resources for the company. Must have experience of managing a large in-house HR team. This will involve the usual HR functions from recruiting, disciplinary to Tupe exercises. The company employees over 3000 people across the UK. You will ideally come from the utilities arena although the Client will consider any background. Summary of what we are looking for: - someone with 10 to 15 years in HR - with the ability to manage a large HR function - company has over 3000 employees in the UK - in the utilities arena - electricity - City based - must formal HR qualifications CIPD or MCIPD Salary is £120K - £140K. Located in the City London. Please send your CV to us in Word format.

Developer with Findur, SQL and Java - Application Support - City London Our Client is an International Bank with offices in the City of London. They are now looking to recruit a Senior Developer with Openlink's Findur, SQL and Java. Although the role is for an individual to develop and support the Treasury applications systems for the bank. You will be working MS SQL Server be supporting the London and Global Treasury Applications and Systems along with Openlinks Findur treasury system. As MS SQL Server DBA with Application Support you will be involved with developing and implementing solutions for London and Global Treasury Systems requirements. Must have Findur with Java and JVS development skills. Ensure the integrity, security and accuracy of production database environment, ensuring good performance of the dependent applications. Plan and implement operating procedures for backup of database and recovery of database information. Develop database-related application development standards covering database creation, software placement, storage and auditing. Ensures the integrity of the recovery system at all times. Initiates formal testing of the recovery system. Develops database procedures as necessary to enhance the application suite as required. Responds to, resolves and documents support calls for the production and test applications. Maintains to a high standard documentation supporting the build, maintenance and operational procedures of the database environment. Acts as the technical liaison between database operations and vendor support. Performs other related duties as assigned. You must have at least 2 to 5 years solid expertise as a MS SQL Server DBA 2005 and 2008 coupled with Java development and support. You must have the Microsoft SQL Server Administration (Enterprise Edition) experience. High Level T-SQL programming (SP, Functions, Triggers). Operation, design and implementation experience of Mirroring, Log Shipping and SQL Server Replication. SQL Reporting services and Analysis services maintenance and tuning. Good understanding of WINTEL environment with AD domain and user administration. OpenLink Findur Treasury Application would be handy but not a must. Change management concepts and application Configuration and operation of clustered database Servers using external storage. Scripting stored procedures. Security concepts of database management.Change management concepts and application. The role will be to work as a MS SQL DBA with an element of supporting financial applications development with SQL Server and Java. The financial applications include Openlink's Findur product and Sungard's Panorama system - you will be trained in this. The Client is keen to recruit an individual who has experience of Findur and in particular Openlink's scripting language AVS - but this is NOT a must as you will be trained in the use of Findur. Salary for this role is negotiable - but is expected to be in the range £55K - £65K + benefits. Send your CV in MS Word format, along with your availability and salary expectations.

Senior PHP Developer The ideal candidate will have a minimum of 8 years commercial experience with PHP and MySQL working on a Linux server with good experience of Database Optimisation and Caching Technologies. You will sit just below the Tech Director and help perform some of the task that he does which are causing bottlenecks. You will be working hand in hand with our passionate in-house developer team helping improve and grow, our high-end, scalable e-commerce platform. You will be expected to do development work, along with getting involved in spec writing, assisting PMs with project planning, code reviews, architecture overview and implementation and assisting with the Company road map. You could either already be a Lead Developer/Development Manager etc. with full leadership over a development team. Required Skills: At Least 8+ years of Commercial Experience and Knowledge of: PHP MySQL, including database optimisation LAMP Linux MVC, ORM Unit Testing HTML CSS/XHTML JQuery Caching Technologies, such as MemCached, Redis or Varnish Ability to share and communicate ideas clearly, both orally and writing in impeccable English language Must have the ability to proactively lead development teams and provide technical direction Capacity to work independently or as part of a team and operate to tight deadlines Advantageous But Not Essential: Great knowledge of Apache, specifically Mod Rewrite Good working knowledge of Linux, including command line Server administration experience Ecommerce experience Smarty Salary will be £60K - £65K. Send your CV to us in Word format, along with your salary and availability details.

Years of relevant experience 5+ years Education Level Bachelor's Degree About the Job DevOps Role (Jira, Jenkins or Nolio – specialist) Ability to apply complex principles, theories and concepts of the technical discipline and provide solutions to a wide range of complex tasks, - projects and problems – Advanced knowledge and proficiency with source control systems, preferably git – Experience using and configuring continuous integration tools (Hudson, Jenkins, etc.) Proficient with java based build systems and related tools (Maven, Nexus, etc.) Expertise developing in Java language Expert with scripting languages (python, perl, groovy etc.) Strong desire to automate build, test, deployment, and related activities. Able to collaborate and work effectively across multiple teams with varying skillsets. 3 month contract Please forward your CV in Word format, along with your availability and salary details.

Years of relevant experience 5+ years Education Level Bachelor's Degree Career Level Experienced (Non-Manager) DevOps Developer We are currently seeking a DevOPS Developer engineer to take on the responsibility of the Systems Administration role/department. The ideal candidate will have a minimum of 5 years commercial experience of managing large and diverse systems with a specialism and focus towards LAMP based systems. This is a fantastic opportunity for an experienced DevOPS to join our expanding team, managing our servers. You must have performance tuning experience with Linux (preferably Centos 6.X), Apache 2.X, MySQL 5.X and PHP 5.X. Overview: We currently develop and host a bespoke high performance e-commerce platform on behalf of our established clients. Server setups vary from single dedicated servers to a load-balanced web nodes with database active-passive cluster. The infrastructure is managed hosting with 2 providers and over 30 servers. What You Will Be Doing: The successful candidate will reactively and proactively manage and monitor the infrastructure and ensure any issues are investigated in a timely manner either first hand or delegated to the hosting provider depending on the priority/severity of the issue. Based in Central London and reporting to the Tech Director, the DevOPS will work close with the development team to ensure a dynamic, robust, and scalable infrastructure to support our platform, 'Aurora'. On a daily basis you will be responsible for the smooth running of Aurora Commerce production and development servers What You Need for this Position: Required Technologies with performance tuning experience: Linux – preferably Centos 6.X Apache 2.X MySQL 5.X PHP5.X Required Skills: *Solid Linux systems engineering/administration experience *At least 5 years experience working in a high traffic, production web based environment *Experience with 24/7 Linux based web operations environment *A good understanding of: HTTP and HTTPS DNS TCP/IP Networking principles Firewalls rules and configuration Experience of virtualisation technologies and virtualisation management (KVM, VMware, AWS) *Strong verbal and written communications skills. These include proficiency in documentation, and creating policies, procedures, and standards Advantageous but Not Essential (nice to have): Varnish Memcached Redis Sphinx VSFTP SVN Redhat Clustering GFS NFS Salary will be in the range £40K - £55K Please send your CV in Word format, along with your salary and availability details.

Years of relevant experience 3+ years Education Level Bachelor's Degree About the Job Our Client is looking to recruit a C# .net Software Developer with SQL skills. The Client produces information for the Oil and Gas industry and you will be involved in helping their clients and team visualise and interact with the company's research data. Required Skills · .net 4, c# , asp.net · MS SQL (Working with and developing relational databases in SQL) · Stored procedures, Functions, SSIS · HTML,CSS · Web Services · Java script · Jquery, AJAX, XML Desirable Skills · GIS · Business Intelligent Tools eg. Logi, Tablae This is a full time position where our Client is seeking someone with about 3 to 5 years' experience with C# Dot Net with MS SQL Server software development. You will be involved in developing a reporting tool for clients to be able to login to and turn a query into a visual and interactive representation of the results. C# Dot Net development. Support modelling and forecasting processes work with the consulting and management teams to understand what they want to achieve and advise them regarding a stepped approach to achieving this goal. Support the development of new products to improve internal efficiency and to better service client needs Introduce and implement new IT software and architecture. Key skills required: · C# Dot Net with SQL · R (Preference) This is contract for a duration of 6 months. Please send your CV in MS Word format, along with your availability and salary expectations.

Years of relevant experience 2+ years Education Level Bachelor's Degree About the Job Our Client is looking to recruit a C# .net Software Developer with SQL skills. The Client produces information for the Oil and Gas industry and you will be involved in helping their clients and team visualise and interact with the company's research data. Required Skills · .net 4, c# , asp.net · MS SQL (Working with and developing relational databases in SQL) · Stored procedures, Functions, SSIS · HTML,CSS · Web Services · Java script · Jquery, AJAX, XML Desirable Skills · GIS · Business Intelligent Tools eg. Logi,Tablae This is a full time position where our Client is seeking someone with about 3 to 5 years' experience with C# Dot Net with MS SQL Server software development. You will be involved in developing a reporting tool for clients to be able to login to and turn a query into a visual and interactive representation of the results. C# Dot Net development. Support modelling and forecasting processes work with the consulting and management teams to understand what they want to achieve and advise them regarding a stepped approach to achieving this goal. Support the development of new products to improve internal efficiency and to better service client needs Introduce and implement new IT software and architecture. Key skills required: · C# Dot Net with SQL · R (Preference) This is a permanent position based in the City. Please send your CV in MS Word format, along with your availability and salary expectations.

About the Job CI Engineer with Java- DevOps Team Bachelor's degree in computer science or related field, or equivalent training and experience. 4+ years engineering experience with large-scale applications. Ability to apply complex principles, theories and concepts of the technical discipline and provide solutions to a wide range of complex tasks, - projects and problems Advanced knowledge and proficiency with source control systems, preferably git Experience using and configuring continuous integration tools (Hudson, Jenkins, etc.) Proficient with Java based build systems and related tools (Maven, Nexus, etc.) Expertise developing in Java language Expert with scripting languages (python, perl, groovy etc.) Strong desire to automate build, test, deployment, and related activities Ability to participate in on-call rotation for 24x7 service requirement. Able to collaborate and work effectively across multiple teams with varying skillsets. The position will be based near Manchester. This is a 3 month contract to start immediately. Please send your CV to us in Word format, along with your availability and salary details.