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CGI is delivering large-scale IT integration and transformation programmes that are reshaping how the energy sector operates. As a Change Manager within our Energy practice, you will play a critical role in ensuring complex changes to ERP, Operations and HSE systems, and Digital & Analytics solutions are successfully adopted by frontline users and leadership. Working at the intersection of people, process and technology, you will help turn transformation into lasting business outcomes. At CGI, you are trusted to take ownership of your work, encouraged to bring thoughtful, creative approaches to complex change, and supported by a collaborative network of experts committed to shared success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 times per week and as required for workshops and key events).

Community Manager Higher education This is a new and exclusive opportunity for a community manager to join my thriving higher education business as they grow their team As the community manager, you will have a very key role to bring together an amazing community, a mix of current students, alumni, online members of the digital business, and others, to create a space where all the communities can interact together through a mix of online events and live in person sessions Role details Title: community manager Role details: Permanent role, salary £30-40,000 Location: full remote role with travel as required to live events Role requirements: experience in online events and live meetings We are looking for community manager who has experience of growing a community on a platform. Ideally this could involves students, and alumni and online members, but the most important thing is that you love connecting people, being visual in your community, and talking to people every day If you are the sort of person who loves to create conversations, and can get 10 people in a room chatting to each other, then this is a great role! As well as your online work, you will also be taking a lead on live sessions so event management skills are key Role requirements You will need to being experience in both online and live meetings Please also show evidence on your CV/ Cover letter of bringing different communities together This role will be shortlisting next week, so for more information, please do send through a CV and this will be reviewed- good luck! Community and students and online and events and (facebook or platform) To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Pricing Technology Project Manager Needed! I am currently supporting an insurer who are looking to bring on a Pricing Technology Project Manager on an initial 6 month contract with scope of extensions Outside IR35. You will work with the global pricing team on this programme with occasional travel into the London office as an when required. The ideal candidate will have experience working on multiple pricing programmes supporting on a variety of different pricing systems such as Radar WTW, hyperexponential (HX), Earnix, etc. In house built pricing system experience is also fine. You will help manage the global team and will keep the developers accountable to their deadlines. You will also have the opportunity to expand the team as the programme progresses. General and London Markets Insurance experience will be acceptable for this position. If this role sounds of interest please apply with an updated version of your CV and I'll get back to you if suitable. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Strategic Leadership & Vision Define and execute the multi‑year strategy for the Tax and Benefits Platform, aligning it with HMRC’s operational and policy goals. Drive innovation and “Big Thinking” across SAP Technology, Sovereign Cloud, and SAP S4/HANA migration and alignment. Unify platform services across Cloud and Integration landscapes to increase speed‑to‑market while maintaining security and reliability. Technical Oversight & Delivery Act as the accountable owner for the Enterprise Tax Management Platform (ETMP), ensuring technical services meet organisational and user needs. Oversee platform performance, lifecycle management, patching strategies, and the security of BAU services. Lead complex migrations and technical service designs, bridging the gap between legacy systems and modern cloud architectures. Operational Excellence & Live Services Provide expert leadership of Live Services, ensuring high availability and robust performance for HMRC’s Critical National Infrastructure, including ETMP. Own and mature the Service Management strategy, including Service Transition and Live Operations processes. Enforce operational governance by managing SLAs/OLAs, leading high‑impact incident and problem management. Stakeholder & Supplier Management Influence at Executive Committee (ExCom), Director and Senior Leadership Team levels on complex technical issues and platform strategies. Oversee third‑party “Run” suppliers, ensuring contractual compliance, security audits, patching standards and business continuity exercises. Collaborate with cross‑government IT leaders to shape shared standards and strategic approaches. People & Practice Leadership Lead and develop diverse teams of service managers, platform engineers and operational specialists, fostering high performance and technical excellence. Drive alignment between Change Delivery, Techno‑Functional teams, Live Services and wider CDIO stakeholders to ensure seamless end‑to‑end service experiences.

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 and 3 line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide 2 and 3 line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, Network Manager or Schools IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Effective engagement with IT service partners and 3rd parties Technical Skills Windows Server 2012/2016/2019 Windows 10 Active Directory support Office365 LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support Mobile device support including Apple, Windows, and Android tablets AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Flexible working, travel to support multiple sites/offices. Experience of working in a Service Desk environment (2nd or 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required This will be a 2 to 3 months contract initially. The position will be in North London. Please do send your CV to us in Word format along with your daily rate and availability.

Application Support Analyst 2 and 3 Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 and 3 line support. The main responsibility for providing day to day operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 and 3 line support for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 1 and 2 line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software Knowledge and understanding of the application portfolio Excellent team working and interpersonal communication skills Exceptional oral and written communication skills Good team player and collaborative Ability to work on own initiative and with minimal supervision Technical background in application support and maintenance The position will be based in Peterborough. The salary for this role will be in the range £35K - £40K. Please do send your CV to us in Word format along with your notice period and availability.

A WS Cloud Infrastructure Analyst The AWS Cloud Infrastructure Analyst is a hands-on role planning and managing AWS cloud infrastructure delivery, including daily management, capacity planning, and participating in defining the Company’s global infrastructure architecture. The Analyst will ensure the quality and timely delivery of technology efforts to support strategic infrastructure projects and works closely with other teams to define infrastructure requirements to support applications, security, and compliance initiatives. The AWS Cloud Infrastructure Analyst works with different teams to design and implement cloud solutions that fit organizational requirements. As an expert in AWS infrastructure and security configurations, recommends standards and security requirements that match written information security policy. Prior experience in an international enterprise environment is essential . Responsibilities: Collaborate with IT teams for input and operational requirements to design and implement overall cloud infrastructure and security strategy. Coordinate and lead infrastructure\security initiatives in the AWS cloud. Serve as the technical lead in AWS cloud DR and recovery strategies that align with information security policies. Develops and implements backup and recovery strategies to support data retention requirements. Evaluates and designs highly available, scalable, and redundant applications in the AWS cloud. Participate in the development and testing of an incident response plan for incidents that affect the cloud infrastructure. Ensure infrastructure is maintained and security is designed for every deployment. Manages projects to ensure that the delivery is on-time, within budget, and adopted to meet the company's information protection requirements. Actively supports the organization's cloud initiatives and responds to business requirements while achieving SLAs in place to support the organization's needs. Adhere to applicable change management policy and procedure. Qualifications: Bachelor's degree required. Candidates must possess significant analytical skills, which evolved from early academic training in Networking, Information Systems, Computer Science, or similar discipline. Minimum of 5 years' experience in a variety of infrastructure technologies. Ability to lead multi-disciplined teams when conducting incident root cause analysis. Serve as the technical expert in the AWS cloud. Desired Qualifications: Any Azure, AWS, GCP, Nutanix, Meraki, Cisco, or security certifications. Knowledge and experience with Microsoft Office and Visio Knowledge of WAN technologies, including MPLS, SD-WAN Knowledge of cloud-provided infrastructure (AWS, GCP) Prior experience implementing/maintaining Cisco ELA products including DNA, Firepower, ISE Management console, Umbrella, AMP, Stealth watch, as well as Splunk, SolarWinds, Varonis, and Darktrace Project management skills are highly desirable Proficiency in hybrid cloud, virtualization, Server OS, SAN, SMTP, email relay, email security, Active Directory, Group Policy, DNS, DHCP Working knowledge of Cisco network switches, routers, firewalls and VPN, DLP, antivirus, IDS/IPS, SIEM, SQL VDI, and Security concepts ITIL Foundation Certification Proficient in continuous integration, continuous delivery concepts (DevOps), with DevSecOps highly desirable. Previous experience in a HIPAA/FDA regulated environment Competencies: To perform the job successfully, an individual should demonstrate the following behaviors: Strong English oral and written communication skills Motivated and curious, willing to ask questions, research issues, and take on challenging projects/assignments; creative, brings innovative ideas to the table, exhibits self-confidence. Possesses the ability to organize and follow-through on multiple tasks. Recognizes and attends to vital details with accuracy and efficiency. Effectively prioritizes the work of staff members. Works to complete goals, tasks, and plans. Anticipates potential problems and analyzes alternative solutions. Develops/ maintains effective working relationships by listening attentively to others; communicates ideas clearly (written & verbal) while relating to people in an open/ sincere manner and participating effectively in meetings. You will also help find solutions, identify problems, communicate appropriately with the supervisor, and interact with co-workers. Able to maintain a calm and reliable demeanor in the face of challenges. Diagnoses problems efficiently, gather sufficient input before making decisions or plans, makes timely decisions, quickly determines sources of problems, identifies information needed to solve problems, analyzes and communicates issues with effective alternative solutions to the team. Sensitive & responsive to internal customer needs, demonstrate customer service skills, maintains a positive attitude, is willing to listen to customer problems, seeks solutions, and stays in tune with customers' changing needs. The role will be based in Trumbull, Connecticut USA. The salary for this role will be in the range $90K - $110K. Please do send your CV to us in Word format along with salary and availability.

Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 and 2 Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 party suppliers as appropriate. Responsibilities Provide 2 and 3 line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved by CAB, liaising with Change Manager Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 2/3line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software The Client has offices in Peteborough. Salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and availability

IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 to 3 level experience in support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3 to 5+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The salary for this position will be in the range £35K - £45K. The Client is based in the City of London. Do send your CV to us in Word format along with your salary and notice period.

IT Infrastructure Engineer 2 and 3 Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 and 3 Line experience. You must be able speak in both English and Japanese. IT infrastructure system support and maintenance. Liaison with end user using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Communication Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The position is based in the City of London. The salary will be £40K - £50K. Do send your CV to us in Word format along with your salary and notice period.

CGI’s Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Project Manager to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Our roles are only available if you hold a UK Security Clearance and are a sole UK National due to the secure nature of the project. You will either hold a higher level clearance or be willing to obtain it. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate.

Target Start Date: ASAP Duration: 6 months initially Recruitment Type: Contract Rate:£500pd Inside IR35 Location of role (on site requirements) Remote working with visits to Edinburgh preferred, then Glasgow Clearance Required: SC Desired Experience: -Experienced in 'on-site' project implementation -Experienced in the use of MS Project -Experienced Prince2 Practitioner or PMP Professional -Experienced in managing complex project scope, project cost and project quality outputs against contracted requirements -Experienced in implementing WAN projects -Experienced in commercial and project financial management -Experienced in project forecasting -Experienced working within the defence arena -H&S qualified (IOSH or equivalent) Responsibilities: Work under the direction of the Programme Manager and Senior Project Managers to deliver the Programme Manage and direct members of the project team, specifically the Architects, Installation Design Authority resources, and subcontractors required in the delivery or as directed by the Programme Manager and Senior Project Managers -Accountable and responsible for confirming Requirements with the client on receipt of the request -Attending site survey and installation activities as and when required -Attending regular customer meetings -Responsible for raising Purchase Orders and 3rd party costs -Accountable and responsible for implementing the delivery plan to ensure timescales are held -Accountable and responsible the Engineering Change Request process is followed -Accountable and responsible that all deliveries align with Client standards -Accountable for requesting staging of hardware with the build Centre, and secure delivery to site -Accountable and responsible of engaging engineering resources and 3rd parties to complete installation work as and when required -Accountable and responsible for resolving any snagging -Accountable and responsible to provide structured reporting during project delivery -Accountable and responsible to obtain CA sign off on completion of IA as per financial forecast Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

RPG Analyst Programmer with Misys Equation Our Client is looking to recruit an RPG4/400 Analyst Programmer with at least 5 to 8 years experience of developing with RPG coupled with at least 5 years experience of Misys Equation. Must have the following skills: Analysis of issues pertaining to problems or errors raised by in-house systems, i.e. Misys Equation end of day cycle, Equation interfaces. Understanding business requirements in order to develop and deliver appropriate solutions based on system definition documents. Proficiency in 4GL and 3GL programming languages and able to apply to the fully development life-cycle. Misys Equation: High level of proficiency in RPG Programming and Equation APIs. In-depth knowledge of the Equation environment. Building of in-house reports in RPG. Maintenance of all in-house programmes in the Equation end of day cycle. To be the first point of contact for issues with the Equation end of day cycle including out of office hours support. To provide second and third level support for in-house programmes during the end of day cycle. To be able to analyse and rectify any problems raised in an independent and team scenario. To take ownership of a problem and deliver a solution in a timely manner. Other: To support the Swift environment during periods of staff absence. To support the AML system through completing daily processes, e.g. fault finding, daily backups, etc. ESSBASE, maintenance and development. Occasional requirement for expansion of the dimensions within the database cube, including change, testing and sign-off. Business Continuity:  Fulfil all prescribed business continuity requirements as set out in the organisational or departmental specific plans or as instructed by the line manager/Head of Department. Qualifications, knowledge, skills and experience required: Qualifications/Experience Must have Degree level qualified or equivalent. Experience of SQL Programming coupled with RPG and CL programming. Any experience of developing with C# would be very useful. Software analysis and design. SQL query language. Equation APIs and system modules. Salary will be in the range £45K - £55K The Client is based in the city London. Please send your CV to us in Word format along with your salary and availability.

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 and 3 line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 and 3 line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Project team member skills Effective engagement with IT service partners and 3rd parties A clean UK driving license. Technical Skills Windows Server 2012/2016 Windows 10 Active Directory support Office365 Microsoft Office 2013/2016 suites LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required Remuneration Competitive salary Contributory pension scheme Private healthcare Life assurance School fee discount Professional development 25 days holiday (pro-rata’d to part time) You will be based between 2 schools in Milton Keynes. The salary will be circa £28K - £30K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.

Database Engineer with SQL and C# Our Client is a City based bank – looking to recruit a Database Engineer with at least 3 to 5 years expertise of developing and supporting SQL and C#. Software Development: Analysis of issues pertaining to problems or errors raised by in-house systems, i.e. CORE, SharePoint interface, Equation end of day cycle. Understanding business requirements in order to develop and deliver appropriate solutions based on system definition documents. Proficiency in advanced 4GL programming languages and able to apply to the fully development life-cycle. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Introduce new field and data types for new information to be collated in the CORE environment. To integrate with all the Bank’s sub-systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Build reports based on business requirements using Hyperion Interactive Reports. Ensure that the environment is running optimally and to utilise house-keeping procedures. Sharepoint Integration: Integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. Utilise web services to integrate from cutting edge technology into legacy systems such as Equation. End of Day Cycle: Provide second and third level support for in-house programmes during the end of day cycle. Able to analyse and rectify any problems raised in an independent and team scenario. Take ownership of a problem and deliver a solution in a timely manner. Provide out of office hours support. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Training & Competence Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Conduct Act in accordance with the FCA/PRA Code of Conduct. Business Continuity Fulfil all prescribed business continuity requirements as set out in the organisational or departmental specific plans or as instructed by the Line Manager/Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. C# Software development. Knowledge and Skills C# Programming to high level of proficiency. Software analysis and design. SQL query language. Dimensional modelling Data warehouse design concepts, (Inmon or Kimball) This is a Full-Time Contract initially for 6 months – but likely to become permanent. Salary for this position will be £55K - £60K per annum. The Client is based in the City of London. Please do send your CV to us in Word format along with your salary and availability.

ERP/WMS Operations Systems Specialist Poole, Dorset £35,000 - £40,000 + Bonus + Extensive Benefits Package This is an excellent opportunity for a systems specialist with a background in distribution or warehouse technology to drive a major business transformation. If you enjoy bridging the gap between software configuration and physical logistics, this role offers the chance to lead the implementation and long-term management of a group-wide ERP and WMS ecosystem. This company is a leading provider of essential products for businesses across various sectors. They specialise in delivering a comprehensive range of high-quality janitorial, catering, and packaging supplies, helping organisations maintain efficiency and hygiene in their operations. In this varied role, you will initially lead the gathering of functional requirements, translating warehouse needs into system specifications. You will manage the configuration of warehouse rules, labelling setups, and handheld device integrations. Post go-live, you will take full ownership of system administration and maintenance across all group facilities to ensure technology aligns with live workflows. The ideal candidate will be a proactive problem-solver who is comfortable being "hands-on" in the warehouse. You will have experience with ERP/WMS platforms (such as Acumatica or SnapFulfil) and a strong understanding of distribution environments. Your ability to configure systems and troubleshoot hardware integrations will be key to aligning IT capabilities with operational needs. This is a fantastic opportunity for someone with previous system support experience, working within warehouse operations, to act as the vital primary liaison between technical IT teams and operational staff. The Role: Lead requirement gathering and translate workflows into system specifications. Setup WMS rules, labelling systems, and handheld scanner integrations. Manage functional testing and lead User Acceptance Testing (UAT). Provide ongoing troubleshooting and system maintenance across all group sites. The Person: IT support experience within distribution, warehousing, or WMS consultancy. Strong grasp of warehouse processes, rules, and hardware integration. Familiar with ERP/WMS platforms; SQL or API knowledge is highly desirable. Ability to effectively bridge the gap between technical and operational teams. Reference Number: BBBH268120 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.