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Required: Bid & PreSales Delivery/Programme Manager Location: Basingstoke, full time onsite Duration: 6 Months+ Clearance level: DV level The Programme / Delivery Management Lead plays a pivotal role across the full bid lifecycle and early phases of delivery mobilisation, ensuring that client develops credible, competitive, deliverable Transition & Transformation (T&T) and Agile programme responses This role is embedded throughout the sales, solutioning, bid, contract, and mobilisation phases, acting as the delivery authority for T&T and Agile programme definition, planning, costing, assurance, and customer engagement. Key Responsibilities Bid & Pre Sales Delivery Leadership * Lead the end-to-end design of Transition & Transformation (T&T) and Agile programmes during bids and proposals. * Own the T&T / Agile programme plan, including schedules, gating, staffing, governance structures, and delivery methodology. * Produce the programme costing, ensuring alignment to volumetrics, solution strategy, and validated historical benchmarks. * Create the dependency matrix, ensuring all dependencies are clearly articulated and owned across delivery and solution teams. * Capture and maintain all Risks, Issues, Assumptions and Dependencies (RAID) for the programme. * Conduct and report on due diligence, including technical, operational, commercial, and customer-side constraints. Essential Skills & Experience * Strong experience delivering using SAFe Agile methodology. * Strong programme management background with experience delivering complex T&T programmes. * Experience designing programme structures and plans during bids. * Defence/NatSec experience and understanding of secure governance. Desirable Skills & Experience * Experience shaping win strategies or solution options. * Experience within Strategic Partnering models. * Experience with digital transformation, infrastructure modernisation, or secure platform delivery. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Embrace a continuous improvement ethos Responsible for ensuring that the team test and build activities follow agreed governance and processes Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF)

ROLE:Service Capacity Manager LOCATION : Basingstoke , Full time onsite CLEARANCE REQUIRED: DV LEVEL RATE : £ 600 PD ,Inside IR35 Your role This role requires High Level clearance . We are looking for an experienced Capacity Manager to join a support team based in Basingstoke to ensure VMware based infrastructure capacity meets current and future business needs in a cost-effective, reliable, and scalable manner. In this role, you will ensure the effective management of service operations, adherence to SLAs, and continuous improvement of IT service performance. The ideal candidate has a strong capacity management background, deep knowledge of ITIL practices, a strong understanding of VMware infrastructure Capacity and a proven ability to manage service teams and client expectations in a dynamic environment. Key Responsibilities - Oversee end-to-end delivery of Capacity Management services across infrastructure, support functions and close collaboration with the customer. - Own and execute the ITIL Capacity Management process, including Business, Service, and Component Capacity Management. - Develop and maintain capacity plans, forecasts, and models for VMware environments. - Monitor service performance metrics, analyse trends, forecast capacity allocation and consumption. - Identify capacity risks, constraints, and performance bottlenecks before they impact services. - Drive service improvement initiatives based on capacity data, customer feedback, and technology developments. - Coordinate with internal IT teams (e.g., infrastructure, development, support) to resolve issues and implement improvements. Your experience - Strong experience managing Capacity - Strong understanding of IT service management frameworks (ITIL v3 or v4 certification preferred). - Experience with VMware infrastructure capacity Management. - Excellent communication, stakeholder management, and conflict resolution skills. - Strong analytical and problem-solving capabilities. - Experience managing cross-functional teams in a complex technical environment. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Senior Technologist - Optical Systems Ormskirk, West Lancashire Up to £55,000 + 25 Days Holiday + Bank Holidays + Bonus (up to 20%) + Private Healthcare + Pension + Holiday Salary Exchange + Cycle to Work Scheme + Onsite Parking & EV Charging + Onsite Canteen Excellent opportunity for an Optical Systems Engineer to join a global manufacturing group, working with state-of-the-art technologies to develop advanced inspection and measurement solutions used across international production sites. This company are a worldwide leader in their field, operating across architectural, automotive and specialist glass technologies. Their Process Control team plays a key role in developing, deploying and supporting inspection and metrology systems that feed critical data into global manufacturing execution platforms, underpinning quality, performance and process optimisation. In this role you will work across the full lifecycle of automatic inspection systems - from concept and design through to implementation, deployment and ongoing support. You'll create and enhance optical and measurement solutions, develop software (including algorithms and image processing), and work with a mix of legacy tools and modern high-level languages. You'll partner closely with R&D and production teams, provide both on-site and remote technical support, carry out technical assessments of new technologies, and occasionally travel overseas to support global sites. The ideal candidate will have a strong background in optical systems, industrial metrology or precision measurement, alongside experience developing inspection software (e.g. image processing, algorithm design, C# or similar languages). You'll combine hands-on lab skills with strong problem-solving abilities, excellent communication, and solid project/time management. A 2:1 degree or higher in a STEM subject and several years' relevant industry experience are essential. This is a fantastic opportunity to join a highly technical team within a global organisation, work at the forefront of inspection and process control technology, and directly influence product quality and manufacturing performance across worldwide operations. The Role: *Creating and enhancing automatic inspection systems from concept through to implementation *Developing optical / measurement solutions, algorithms and inspection software (incl. image processing, C# or similar) *Delivering and supporting inspection systems and instruments across global manufacturing sites (on-site and remote) *Assessing new technologies in inspection & process control and contributing to continuous improvement initiatives The Person: *2:1 degree or higher in a STEM subject + 5+ years' relevant experience *Experience with optical systems, industrial metrology and precision measurement techniques *Software development experience (e.g. algorithm design, image processing, C# or similar), with strong experimental/lab skills *Excellent communication, high attention to detail and strong project/time management; willing to undertake occasional overseas travel Reference Number: BBBH266794 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

CGI is delivering large-scale IT integration and transformation programmes that are reshaping how the energy sector operates. As a Change Manager within our Energy practice, you will play a critical role in ensuring complex changes to ERP, Operations and HSE systems, and Digital & Analytics solutions are successfully adopted by frontline users and leadership. Working at the intersection of people, process and technology, you will help turn transformation into lasting business outcomes. At CGI, you are trusted to take ownership of your work, encouraged to bring thoughtful, creative approaches to complex change, and supported by a collaborative network of experts committed to shared success. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. This role is based in Aberdeen, working in a hybrid model, with regular on-site presence (typically 2-3 times per week and as required for workshops and key events).

Community Manager Higher education This is a new and exclusive opportunity for a community manager to join my thriving higher education business as they grow their team As the community manager, you will have a very key role to bring together an amazing community, a mix of current students, alumni, online members of the digital business, and others, to create a space where all the communities can interact together through a mix of online events and live in person sessions Role details Title: community manager Role details: Permanent role, salary £30-40,000 Location: full remote role with travel as required to live events Role requirements: experience in online events and live meetings We are looking for community manager who has experience of growing a community on a platform. Ideally this could involves students, and alumni and online members, but the most important thing is that you love connecting people, being visual in your community, and talking to people every day If you are the sort of person who loves to create conversations, and can get 10 people in a room chatting to each other, then this is a great role! As well as your online work, you will also be taking a lead on live sessions so event management skills are key Role requirements You will need to being experience in both online and live meetings Please also show evidence on your CV/ Cover letter of bringing different communities together This role will be shortlisting next week, so for more information, please do send through a CV and this will be reviewed- good luck! Community and students and online and events and (facebook or platform) To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Job Title: Experienced WordPress Engineer Location: Truro, Cornwall (Remote) Salary: Circa £40,000 per annum, depending on skills and experience Job Type: Full Time, Permanent About Us: Affinity is an award-winning, full-service, bespoke software development agency dedicated to solving digital problems for clients in both the public and private sectors. As a company, we are deeply technical and always flexible, with a core mission to deliver human-centered solutions to technical challenges. We work across the public sector, including central government, and enterprise-level private sector clients. We specialise in Discovery, Design, Development, Implementation, Data Integration and Migration, utilising open-source technologies including WordPress. We are committed to nurturing long-term relationships with our clients through quality-driven and cost-effective Support, Maintenance and Continuous Improvement. Please note that, due to the nature of this role and the fact that this company does not offer sponsorship, candidates require the legal right to live and work in the UK to be considered for this role. About the Role: We are seeking a UK-based, experienced WordPress Developer with related AWS hosting experience who will bring energy and drive, to join our agile development team. Self-motivated and with a can-do attitude, they will be looked upon to use creative problem-solving, coupled with significant experience of working with WordPress. The successful person will be part of an agile development team, building and maintaining customer websites and digital services using WordPress, SQL and PHP, utilising various services and open source tools. They will support existing solutions and help continually improve them through work packages. They will be working on a number of high profile accounts, ensuring that everything is completed to the highest level including design patterns, web security, technical documentation and application performance. Custom plugin and theme development experience would be desirable, together with a strong working knowledge of Git. They will be decisive and a good communicator, and will be looked upon to lead by example and help support the less experienced members of the team. Key Responsibilities Include: Key role on wordpress software support, development and AWS hosting projects as well as research and testing as required. Attend project meetings as requested by the Delivery Manager or Senior Developer. Record time spent on each project on a day by day basis to the required level of detail. Remain current regarding changes in relevant technology and systems to ensure that technical knowledge is up to date. About you: Ideal candidates will have experience integrating WordPress, tuning and improving WordPress implementations and enjoy fast-paced, challenging and real-time problem solving. Ideal skills, not limited to: HTML5, CSS3, Sass (Tailwind CSS, Bootstrap, etc.) PHP and SQL Strong ES6+ Javascript skills, including Node JS and React Custom WordPress theme and plugin development Responsive/mobile web development RESTful APIs Version control, particularly Git Docker and containerisation AWS core services, such as EC2, ECS/EKS, EFS, database, CloudFront, WAF, CloudWatch, ElastiCache, IAM, etc. Infrasructure-as-Code - ideally Terraform and CloudFormation Strong communication skills, including client facing Ability to work as a team and autonomously Attention to detail and ability to work under pressure Commercially aware Useful experience for the role: Enterprise-level experience with either government or the private sector Continuous integration and deployment, incl. GitHub Actions, AWS CodePipeline, etc. Non-AWS cloud platforms, such as Microsoft Azure and Google Cloud Platform (GCP) Benefits: We are a flat organisation and team members are rewarded for being great at what they do, not the seniority they have reached in the company. 1 day of extra holiday per year of employment, up to a maximum of 8 extra days. We accommodate flexible working when needed. Continuing professional development opportunities ranging from on-the-job training to formal qualifications and certifications. Access to a professional and life coach where appropriate. We are an Investors In People and Living Wage accredited employer. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Front End Developer, Back End Developer, PHP Developer, Web Developer, SQL Developer, Javascript Developer, Git, HTML5, CSS3, Sass, React, Gutenberg, AWS, Docker, Vagrant may also be considered for this role.

Strategic Leadership & Vision Define and execute the multi‑year strategy for the Tax and Benefits Platform, aligning it with HMRC’s operational and policy goals. Drive innovation and “Big Thinking” across SAP Technology, Sovereign Cloud, and SAP S4/HANA migration and alignment. Unify platform services across Cloud and Integration landscapes to increase speed‑to‑market while maintaining security and reliability. Technical Oversight & Delivery Act as the accountable owner for the Enterprise Tax Management Platform (ETMP), ensuring technical services meet organisational and user needs. Oversee platform performance, lifecycle management, patching strategies, and the security of BAU services. Lead complex migrations and technical service designs, bridging the gap between legacy systems and modern cloud architectures. Operational Excellence & Live Services Provide expert leadership of Live Services, ensuring high availability and robust performance for HMRC’s Critical National Infrastructure, including ETMP. Own and mature the Service Management strategy, including Service Transition and Live Operations processes. Enforce operational governance by managing SLAs/OLAs, leading high‑impact incident and problem management. Stakeholder & Supplier Management Influence at Executive Committee (ExCom), Director and Senior Leadership Team levels on complex technical issues and platform strategies. Oversee third‑party “Run” suppliers, ensuring contractual compliance, security audits, patching standards and business continuity exercises. Collaborate with cross‑government IT leaders to shape shared standards and strategic approaches. People & Practice Leadership Lead and develop diverse teams of service managers, platform engineers and operational specialists, fostering high performance and technical excellence. Drive alignment between Change Delivery, Techno‑Functional teams, Live Services and wider CDIO stakeholders to ensure seamless end‑to‑end service experiences.

Pricing Technology Project Manager Needed! I am currently supporting an insurer who are looking to bring on a Pricing Technology Project Manager on an initial 6 month contract with scope of extensions Outside IR35. You will work with the global pricing team on this programme with occasional travel into the London office as an when required. The ideal candidate will have experience working on multiple pricing programmes supporting on a variety of different pricing systems such as Radar WTW, hyperexponential (HX), Earnix, etc. In house built pricing system experience is also fine. You will help manage the global team and will keep the developers accountable to their deadlines. You will also have the opportunity to expand the team as the programme progresses. General and London Markets Insurance experience will be acceptable for this position. If this role sounds of interest please apply with an updated version of your CV and I'll get back to you if suitable. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 and 3 line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide 2 and 3 line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, Network Manager or Schools IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Effective engagement with IT service partners and 3rd parties Technical Skills Windows Server 2012/2016/2019 Windows 10 Active Directory support Office365 LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support Mobile device support including Apple, Windows, and Android tablets AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Flexible working, travel to support multiple sites/offices. Experience of working in a Service Desk environment (2nd or 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required This will be a 2 to 3 months contract initially. The position will be in North London. Please do send your CV to us in Word format along with your daily rate and availability.

A WS Cloud Infrastructure Analyst The AWS Cloud Infrastructure Analyst is a hands-on role planning and managing AWS cloud infrastructure delivery, including daily management, capacity planning, and participating in defining the Company’s global infrastructure architecture. The Analyst will ensure the quality and timely delivery of technology efforts to support strategic infrastructure projects and works closely with other teams to define infrastructure requirements to support applications, security, and compliance initiatives. The AWS Cloud Infrastructure Analyst works with different teams to design and implement cloud solutions that fit organizational requirements. As an expert in AWS infrastructure and security configurations, recommends standards and security requirements that match written information security policy. Prior experience in an international enterprise environment is essential . Responsibilities: Collaborate with IT teams for input and operational requirements to design and implement overall cloud infrastructure and security strategy. Coordinate and lead infrastructure\security initiatives in the AWS cloud. Serve as the technical lead in AWS cloud DR and recovery strategies that align with information security policies. Develops and implements backup and recovery strategies to support data retention requirements. Evaluates and designs highly available, scalable, and redundant applications in the AWS cloud. Participate in the development and testing of an incident response plan for incidents that affect the cloud infrastructure. Ensure infrastructure is maintained and security is designed for every deployment. Manages projects to ensure that the delivery is on-time, within budget, and adopted to meet the company's information protection requirements. Actively supports the organization's cloud initiatives and responds to business requirements while achieving SLAs in place to support the organization's needs. Adhere to applicable change management policy and procedure. Qualifications: Bachelor's degree required. Candidates must possess significant analytical skills, which evolved from early academic training in Networking, Information Systems, Computer Science, or similar discipline. Minimum of 5 years' experience in a variety of infrastructure technologies. Ability to lead multi-disciplined teams when conducting incident root cause analysis. Serve as the technical expert in the AWS cloud. Desired Qualifications: Any Azure, AWS, GCP, Nutanix, Meraki, Cisco, or security certifications. Knowledge and experience with Microsoft Office and Visio Knowledge of WAN technologies, including MPLS, SD-WAN Knowledge of cloud-provided infrastructure (AWS, GCP) Prior experience implementing/maintaining Cisco ELA products including DNA, Firepower, ISE Management console, Umbrella, AMP, Stealth watch, as well as Splunk, SolarWinds, Varonis, and Darktrace Project management skills are highly desirable Proficiency in hybrid cloud, virtualization, Server OS, SAN, SMTP, email relay, email security, Active Directory, Group Policy, DNS, DHCP Working knowledge of Cisco network switches, routers, firewalls and VPN, DLP, antivirus, IDS/IPS, SIEM, SQL VDI, and Security concepts ITIL Foundation Certification Proficient in continuous integration, continuous delivery concepts (DevOps), with DevSecOps highly desirable. Previous experience in a HIPAA/FDA regulated environment Competencies: To perform the job successfully, an individual should demonstrate the following behaviors: Strong English oral and written communication skills Motivated and curious, willing to ask questions, research issues, and take on challenging projects/assignments; creative, brings innovative ideas to the table, exhibits self-confidence. Possesses the ability to organize and follow-through on multiple tasks. Recognizes and attends to vital details with accuracy and efficiency. Effectively prioritizes the work of staff members. Works to complete goals, tasks, and plans. Anticipates potential problems and analyzes alternative solutions. Develops/ maintains effective working relationships by listening attentively to others; communicates ideas clearly (written & verbal) while relating to people in an open/ sincere manner and participating effectively in meetings. You will also help find solutions, identify problems, communicate appropriately with the supervisor, and interact with co-workers. Able to maintain a calm and reliable demeanor in the face of challenges. Diagnoses problems efficiently, gather sufficient input before making decisions or plans, makes timely decisions, quickly determines sources of problems, identifies information needed to solve problems, analyzes and communicates issues with effective alternative solutions to the team. Sensitive & responsive to internal customer needs, demonstrate customer service skills, maintains a positive attitude, is willing to listen to customer problems, seeks solutions, and stays in tune with customers' changing needs. The role will be based in Trumbull, Connecticut USA. The salary for this role will be in the range $90K - $110K. Please do send your CV to us in Word format along with salary and availability.

Application Support Analyst 2 and 3 Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 and 3 line support. The main responsibility for providing day to day operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 and 3 line support for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 1 and 2 line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software Knowledge and understanding of the application portfolio Excellent team working and interpersonal communication skills Exceptional oral and written communication skills Good team player and collaborative Ability to work on own initiative and with minimal supervision Technical background in application support and maintenance The position will be based in Peterborough. The salary for this role will be in the range £35K - £40K. Please do send your CV to us in Word format along with your notice period and availability.

Application Support Analyst Our Client is looking to recruit an Application Support Analyst with at least 3 to 5 years 1 and 2 Line Support experience. Reporting to the Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 party suppliers as appropriate. Responsibilities Provide 2 and 3 line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved by CAB, liaising with Change Manager Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 2/3line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software The Client has offices in Peteborough. Salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and availability

IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 to 3 level experience in support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3 to 5+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The salary for this position will be in the range £35K - £45K. The Client is based in the City of London. Do send your CV to us in Word format along with your salary and notice period.

IT Infrastructure Engineer 2 and 3 Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 and 3 Line experience. You must be able speak in both English and Japanese. IT infrastructure system support and maintenance. Liaison with end user using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Communication Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The position is based in the City of London. The salary will be £40K - £50K. Do send your CV to us in Word format along with your salary and notice period.

CGI’s Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Project Manager to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Our roles are only available if you hold a UK Security Clearance and are a sole UK National due to the secure nature of the project. You will either hold a higher level clearance or be willing to obtain it. Any individual without security clearance is welcome to apply and will always be considered for this or wider opportunities in CGI, where appropriate.