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UX Researcher 12 Month contract initially Based: Hybrid - Remote/2 days p/w onsite in Manchester Rate: Up to £400 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a UX Researcher to join the team. The User Experience Researcher will be primarily responsible for management of the research team. Implementation and management of research processes. Overseeing and assigning appropriate workloads (sprint planning) and ensuring the team is working efficiently and in line with the SME priorities. Providing roadmaps and timelines of completion for project work with strategic insight. Supervision and collaboration on; designing, conducting, analysing, and reporting on user-centered design research and usability testing for the channels, including identification of user needs and goals, task and workflow modeling, ethnography and persona development as well as rapid iterative usability testing, and more formal, in-depth testing. A successful Senior User Experience Researcher must be able to mentor and manage a team of UX professionals and work without supervision on multiple concurrent projects. Key Responsibilities: As a UX Researcher you will be accountable for: ? Managing the UX research team and assume responsibility for outputs/deliverables ? Working alongside the Digital Performance & Optimisation Lead to define, implement and champion user centered design strategy and processes ? Ownership of the SME Customer Research Panel - recruitment, engagement and controls ? Designing and conducting usability research both online and in the field and provide recommendations for improvement ? Serve as a member of a team that acts as a 'repository' of research-based usability knowledge ? Work with project Stakeholders and team members to test business requirements using the most appropriate method ? Lead, develop and motivate the UX Research Team ? Determine user needs by conducting in-depth analysis across a range of research practices ? Work with Designers & Content Designers to test proposed look & feel initiatives, working together to develop the most appropriate solution for customers ? Manage and develop other researchers to assure and improve research practice ? Lead moderated user testing and workshops. ? Observe UX Team conducting user testing and workshops to ensure done in a complaint and effective way, providing feedback as appropriate ? Promote user centered design principles and best practice across Digital, SME and the Bank - developing a culture of research first ? Conduct in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, and other approaches to ensure the user need is fully understood in the service design) ? Consumer Duty - Maintain knowledge of and adherence to all relevant regulatory requirements Key Skills & Experience: ? Team member management ? Usability moderating (all types, particularly one-on-one) ? Experimental design ? Test method selection ? Statistical/qualitative/quantitative analysis ? Presentations (verbal and written) KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED: ? Excellent communication and presentation skills, both written and oral ? Excellent relationship skills - able to operate effectively with internal stakeholders and with external suppliers and partners ? Proven experience of mentorship and management skills ? Proven experience of effective time management of self and others ? Ability to impact assess workload and manage delivery expectations and deadlines appropriately ? Choose appropriate methods and advise on application of research methods to assure best practice ? High level of customer focus and understanding of customer needs ? Experienced in usability test moderating (all types, particularly one-on-one) ? Participant recruiting/screener creation ? Proven experience of managing, executing and analysing usability test sessions ? Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services ? Demonstrable ability to take initiative and seek out opportunities to innovate and create effective change ? Precise and high attention to detail ? Be passionate about uses of information architecture/usability/accessibility. ? Experience within a research and digital environment. ? Uses strategic insight and aligns user research activities to inform decision making and action. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Data Analyst - Holborn London Our Client is looking to recruit a Data Analyst with at least 5 years proven experience. As a Data Analyst you will ensure that all data is processed and quality assured so that it can be analysed through appropriate systems with a view to the production of reports that can assist the Client services and other stakeholders make effective decisions and support the assessment of indicators and other business intelligence processes.. Key responsibilities: Day to day implementation and overview of the business's data strategy to ensure that organisational data is systematised with a view to optimising business intelligence and decision-making. Clear knowledge of all the data sources within the organisation, including the CRM and other information systems, and ability to work on those sources either individually, together or identify new sources that can inform effective operation. Knowledge of all relevant procedures to ensure that optimal data is used, including the cleaning, analysis and processing of data. Putting in place effective and robust systems of quality to ensure the highest integrity of data. Working with the IT department on data analysis, including developing key formulas, working with APIs and data mining, particularly through appropriate relational and other data bases, with a view to extracting the information that is needed for the growth of the organisation. Enabling the effective and accurate production of all reports, visuals, dashboards and other outputs to allow different parts of the organisation to make better individual and collective decisions. Facilitating the transformation of data to information and knowledge, and helping the different parts of the organisation to share such information and knowledge so as to maximise collaboration and the aims of the organisation. Supporting business intelligence so that the decisions are underpinned by key, effective and relevant data. Enabling the organisation to measure key performance and other indicators and score carding, and contributing to the development of metric and indicator-based systems that allow for integration and a system of continuous improvement. Collaborating with all departments including the IT department, education and training, marketing and policy and research on data usage. Minimising all data risks, security breaches, financial and other risks and working with relevant services to ensure that data is handled in a way that is compliant with relevant legislation and other frameworks. Furthering a data culture that enables the organisation to meet the needs of its stakeholders, both nationally and internationally, including its members. The following skills are Essential: Relevant higher education qualification in data analysis, including programming languages such as Python and SQL. Substantial experience working in data analysis within an organisational setting. Excellent problem solving, analytical and business intelligence skills, especially working with large datasets. Excellent written and verbal communication skills in the English language. Ability to manage multiple projects adhering to logistics, timescales and deadlines. IT literate and experience of using MS Dynamics and Office (including Word, Excel and Outlook). Experience of using visualisation tools such as PowerBI. The Client is based in Holborn London. The salary for this role will be in the range £40K - £45K. Do send your CV to us in Word format and include your salary availability.

Senior Embedded Firmware Engineer - Contract Location: Limerick, Ireland (Hybrid - 4 days onsite) Contract: 6 months (potential extension) Rate: Competitive About the Role We are seeking a Senior Embedded Firmware Engineer to join a team developing advanced medical device technology. This role focuses on embedded firmware development , secure systems , and hardware integration in a regulated environment. If you have strong C/C++ programming skills , experience with microcontrollers , and knowledge of medical device compliance , this is your opportunity to make an impact. Key Responsibilities Develop embedded firmware in C/C++ for 8/16/32-bit microcontrollers (Atmel, TI, ST). Design and implement secure bootloaders and robust software architecture . Integrate hardware interfaces ( RS232, RS485, SPI, I2C ) and peripherals ( RTC, LCD, EEPROM, micro-SD ). Perform unit and integration testing using automation and static code analysis tools. Debug hardware using oscilloscopes and logic analyzers. Ensure compliance with IEC 62304 , FDA , EU MDR , and ISO 13485 throughout development. Collaborate with multi-disciplinary teams in an Agile environment. Essential Skills Embedded firmware development experience (7+ years) with C/C++ for microcontrollers. Strong C/C++ programming skills for 8/16/32-bit microcontrollers (Atmel, TI, ST). Expertise in hardware interfaces (RS232, RS485, SPI, I2C) and peripheral integration (RTC, LCD, EEPROM, micro-SD). Knowledge of secure bootloaders , firmware updates , and software architecture principles. Familiarity with IEC 62304 , FDA , EU MDR , and ISO 13485 compliance requirements. Ability to debug hardware using oscilloscopes and logic analyzers. Desirable Skills Experience with CI/CD pipelines , configuration management, and cloud-based tools. Exposure to Agile/Scrum methodologies. Background in medical device development or other safety-critical systems. Why Apply? This is a chance to work on cutting-edge medical technology , applying your embedded firmware expertise , C/C++ programming skills , and regulatory compliance knowledge to projects that improve lives globally. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Storage & Server Architect As an Storage & Server Architect you would be a key part of the Infrastructure unit and have overall responsibility to design, maintain and provide 2& 3 line support for all Storage & Systems hardware, Operating & Virtualisation Software, Open source and application integration. You would work towards providing a 24/7 support system. Ensure maximum availability of core systems and that performance monitoring is in place and appropriate system capacity planning is undertaken. You would also ensure that required DR and BCP provisions exist and are tested regularly. Maintenance of Infrastructure Provide storage & server hardware, virtualisation,services management, enable technical innovation that can create business value to assist with the company’s requirements and expectations. Lead large technology initiatives to build and maintain key elements of the company’s infrastructure and associated product portfolio, including but not limited to 24x7 data centre infrastructure management and evolution, remote access services and enterprise-scale database environments. Carry out annual technology and user audits. Manage the provision and maintenance of 3 party infrastructure to agreed SLA’s including hosting, personal computing support and networking at all major NGC locations. Manage all NGC owned servers, switches, firewalls and routers. Maintain appropriate licenses and subscriptions for computer hardware and software. IT Governance Manage system security, performance monitoring and alerting, ensure appropriate backups are in place and retained for all systems. Ensure a disaster recovery arrangement is maintained, as required in collaboration with the compliance team and operations are in place to ensure compliance during business continuity events. Work with Compliance Director in the development, adoption and enforcement of Information Security policies, procedures and standards. Work with the Network and Security Architect to ensure appropriate security, patching, maintain secure Internet connectivity & private network connection to/from our partners, customers and other Data & Financial Clearing House Work with Database and Development team for all compute, server and storage providing requirement & 24/7 availability. Complete annual reviews and internal audit of required ISO 27001, 9001 and 22301 standards. Competency Profile Extensive knowledge of data centre operations, , network engineering, datacentre applications, client/server computing and production operations support. Specific technologies of note include Microsoft Server & Linux Operating System. Experience with mid tier storage hardware & appliance is essential, more specifical experience with IBM Storage V37xx & V50xx series will be beneficial. Infrastructure applications, Networking, VMware, Firewall, Security and/or Enterprise-level SANs. Experience with Cloud Services & Provisioning (Experience of Oracle Cloud would be preferential) Ability to lead cross functional project teams in implementing projects of a complex nature. The Client has offices in Central London – although this position will mainly remote. The salary for this role will be circa £65K - £80K. Please do send your CV to us in Word format along with your salary and availability.

IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. • To hold Administrator function for some of the systems housed at the Branch”. Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. • Manage inventory of computers, network equipment including tracking of purchased equipment and services. • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. • To perform monthly infrastructure test and report for Risk Assessment. • Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. • To comply with all applicable FCA/PRA conduct rules. • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.

IT Director Our Client is an established bank with offices in the City London. Position Summary: We are seeking a seasoned IT Director with extensive experience in software and application development within the investment and private banking sectors. The ideal candidate will have a proven track record of managing IT transformation projects, delivering solutions across multiple customer channels, and leading both software development and infrastructure technology teams. This role will report to the Board at the bank and involve collaborating with various stakeholders across the business, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. The Director of IT will be responsible for overseeing the day-to-day operations of the IT department, managing IT projects, implementing and maintaining network security measures, and developing IT strategies. Key Responsibilities: Oversee and manage the IT department, encompassing both software application development and infrastructure technology teams. Lead and execute software and application development projects from inception to deployment, ensuring high-quality and timely delivery. Drive IT transformation initiatives within the banking environment to enhance operational efficiency and customer satisfaction. Deliver IT solutions across multiple customer channels, including online banking, mobile apps, and in-branch systems. Develop and implement IT policies, procedures, and best practices. Collaborate with senior management and stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation, to identify IT needs and develop strategies to address them. Ensure compliance with industry regulations and standards. Manage IT budgets, resources, and vendor relationships. Report to the Board, on IT strategy, progress, and performance. Foster a culture of innovation and continuous improvement within the IT department. IT Management and Information Technology skills Experience in IT Operations and IT Strategy Knowledge of Network Security Strong leadership and project management abilities Excellent problem-solving and decision-making skills Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field. Minimum of 10 years of experience in IT management, with a strong background in software and application development. Extensive experience in leading IT transformation projects within investment and private banking environments. Proven success in delivering IT solutions across multiple customer channels. Strong understanding of banking operations, regulations, and compliance requirements. Demonstrated ability to manage both software development and infrastructure technology teams. Excellent leadership, communication, and project management skills. Ability to work effectively with various stakeholders, including HR, Finance, Treasury, Risk and Compliance, Data Governance, and Business Transformation. Strategic thinker with the ability to execute methodically. Experience with emerging technologies and digital banking trends. Preferred Skills: Experience with Agile and DevOps methodologies. Knowledge of cybersecurity best practices in the banking sector. Familiarity with cloud computing and data analytics. This is a hybrid position with at least 3 days in the office in London. The salary will be in the range £140K - £175K + Benefits. Do send your CV to us in Word format along with your salary and notice period, do include why you think you would be the right person for this position.

REQUIRED: IT Trainers LOCATION: NORTH UK, MOSTLY REMOTE WITH TRAVEL TO CUSTOMER SITES DURATION: 6 MONTH INITIAL CONTRACT IR35 STATUS: OUTSIDE IT trainers design and deliver training courses in information technology both in person and online. You may support learners on a one-to-one basis, in small groups or by facilitating large group training sessions. You may teach general user skills, including: how to use common desktop applications such as Microsoft Office PC maintenance how to use company-specific applications online safety how to use internet browsers to manage your everyday life, for example to find information, shop and manage your money. Alternatively, you may cover more advanced technology, such as programming or web design, processing skills like project management and specialist applications. Responsibilities You will generally focus on either desktop software applications However, as an IT trainer, you'll typically need to: carry out a training needs analysis and define the skill sets needed to perform different roles conduct performance assessments to identify any skills gaps between current and desirable learner skill levels design training programmes appropriate to the skills needed - this can be at beginner, intermediate or advanced level develop a mix of formal and informal development activities create and maintain comprehensive training materials and documents such as handouts, manuals, quick guides, exercises, videos and blog posts prepare the learning environment and resources, including setting up IT equipment where appropriate deliver training programmes both in person and online ensure that the learning environment and resources support learner needs support and coach learners using a range of learning technologies motivate and mentor learners so that they are invested in their own development answer learner queries, provide advice on further learning resources and troubleshoot any problems collect feedback to evaluate the effectiveness of training programmes and learning outcomes develop training based on course evaluations, for example removing old content or creating new content liaise with partners (e.g. external course providers, employers, examining bodies and professional institutes) to fulfil the skills needs of an organisation develop peer networks to keep up to date with current thinking maintain accurate records of training activities, attendance, learner development and resource allocation LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

IT Support Technician – UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. The salary is in the range £30K - £35K. Do send your CV to us in Word format along with your salary and availability.

Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process for the Company, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 and 3 line support for the Company application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved, liasing with SSC Change Manager Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the Corp data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Knowledge & Experience Proven experience working in 1 and 2 line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software Knowledge and understanding of the Company application portfolio Personal Attributes Excellent team working and interpersonal communication skills Exceptional oral and written communication skills Good team player and collaborative Ability to work on own initiative and with minimal supervision Technical background in application support and maintenance Ability to manage competing priorities Excellent attention to detail Analytical, with excellent problem-solving skills Ability to put the Customer at the heart of everything they do The position is based in Central London. The salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.

IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.

IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. The Client is a bank based in Central London. Please send your CV to us in Word format along with your salary and notice period.

IT Support Technician – UK Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. You will be required to work in the office at least 3 days per week. The salary is in the range £30K - £45K. Do send your CV to us in Word format along with your daily rate and availability.

***SC CLEARED*** SharePoint Admin 6 Month contract initially Based: Hybrid - 2-3 days p/w onsite in London Rate: £400 -£450 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a SharePoint Admin to join the team. Key Responsibilities: Should have PowerShell and .NET skills and has experience Administration and developing SharePoint sites. Day to day responsibility will be: * Creating/managing/maintaining existing and new PowerShell scripts on the SharePoint administration server and elsewhere, based on requests from product team * Transferring the files from Files Servers to SharePoint/OneDrive/Teams * Managing and Maintaining SharePoint Sites * Support the L1/L2 helpdesk teams, by picking up and solving complex technical issues that may arise from end user tickets. Examples of activities include * Creating/managing sites, site collections, pages, administering the platform, serving as an L4 Engineer when developers have questions. * Will also run lifecycle reports to clean up old site collections and other maintenance work. * Will interact on occasion with end users or stakeholders to help define & implement SharePoint management processes Key Skills & Experience: 2. SharePoint Admin -2013/2016, Office 365 - SharePoint Online 3. Hands-on experience in SharePoint Administration and migration of network files to SharePoint/OneDrive/Teams 4. Hands-on experience in configuration of Site, List and Document Library-based solutions 5. Azure Information Protection and Azure Rights Management knowledge will be a plus. 6. Changing SharePoint master pages and layouts, Implementing SharePoint workflows 7. HTML, CSS, JavaScript, JQuery, SQL, C# 8. Front-end development experience using JavaScript frameworks in conjunction with SharePoint (angular, etc.) 9. Working experience of PowerShell scripting/ automation 10. Demonstrated ability to translate business requirements and processes into effective SharePoint solutions Desirable skills/knowledge/experience: 1. Knowledge and experience in administration and troubleshooting of below Office 365 services * Exchange Online * SharePoint Online, * Microsoft Teams, * Skype for Business Online * Planner, Stream, To-Do, Forms, Power Automate 2. Good communication skills, specifically: listening to customer needs, restating those needs, and documenting work 3. Excellent problem-solving skills 4. Ability to learn and apply new technologies quickly and self-directed 5. Must be willing to work diligently to meet deliverable deadlines 6. Demonstrated high degree of initiative and self-guided work. 7. Ability to prioritize and plan own tasks and estimate level of effort for assigned tasks 8. Good interpersonal and collaboration skills, strong team working ability. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Title: Threat Detection Analyst Location: Preston, Frimley or Filton . We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Circa £43,000 depending on experience and skills What you'll be doing: Triage, analyse and investigate alerts, log data and network traffic using the monitoring platforms and Internet resources to identify cyber and insider incidents Delivery of core triage function as part of 24/7 protective monitoring services across a range of networks/services Escalate suspected major security incidents / complex investigations where support is required Build, test, and deploy new detection capabilities across the environment in line with threat intelligence Ensure services are operated in line with agreed service definitions and measures Contribute to the development of the services through process, people and technology where appropriate Your skills and experiences: Essential: Broad and detailed experience of technologies including but not limited to firewalls, IDS/IPS, Active Directory, endpoint protection, Windows Server, Linux, TCP/IP, Networks, Cloud, CDN's and Vulnerability Management A good technical and analytical background with a detailed knowledge of cyber security, computer networks and operating systems Knowledge and experience of using tools to dissect common threats to produce useable IOCs. E.g., Malicious document analysis Detailed knowledge of the current threat landscape, the TTPs frequently employed in those attacks and how we can investigate and mitigate these Desirable: Background of prior experience of working in an information and/or cyber operations (Government or commercial sector) environments Previous experience working within Cyber Operations utilising SIEM platforms Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Cyber Operations team: Cyber Operations is responsible for protecting BAE Systems from Cyber Attack by various threat actors. Not only do we protect BAE Systems and its employees, indirectly we protect those who protect us - who serve in our military and rely on the products and services we create. Across Threat Intelligence, Detection, Incident Response and now Active Defence we work to evolve cyber operations as a world class capability Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 11th November 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-SH1 #LI-Hybrid

IT Systems Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. Please send your CV to us in Word format along with your salary and notice period.

CONTEXTE : Dans le cadre de la mise en conformité avec la directive NIS2 (Network and Information Security Directive 2), qui impose des exigences renforcées en matière de cybersécurité pour les entités essentielles et importantes, nous recherchons un(e) Senior Cybersecurity Program Manager expérimenté(e) pour piloter notre roadmap NIS2. MISSION PRINCIPALE : Le/La Senior Cybersecurity Program Manager sera responsable de l'élaboration, de la mise en œuvre et du suivi de la stratégie de conformité NIS2 au sein de l'organisation. Il/Elle dirigera l'ensemble du programme de transformation cybersécurité en assurant l'alignement avec les exigences réglementaires européennes et nationales. RESPONSABILITÉS CLÉS : 1. Stratégie & Planification NIS2 • Élaborer et maintenir la roadmap stratégique de conformité NIS2 • Conduire l'analyse des écarts (gap analysis) entre l'état actuel et les exigences NIS2 • Définir les priorités, les jalons et les livrables du programme • Établir le budget et les ressources nécessaires au programme 2. Gouvernance & Management • Piloter le programme NIS2 de bout en bout (Agile/Waterfall) • Coordonner les équipes pluridisciplinaires (IT, Legal, Compliance, Business) • Assurer le reporting régulier auprès du COMEX et des autorités compétentes • Gérer les risques, dépendances et problèmes du programme 3. Conformité & Mise en œuvre technique • Superviser l'implémentation des mesures de cybersécurité requises par NIS2 • Développer et réviser les politiques, procédures et frameworks de sécurité • Assurer l'intégration des exigences NIS2 dans les processus existants (ISO 27001, GDPR) • Coordonner avec les équipes techniques pour le déploiement des contrôles 4. Gestion des risques & Incident Response • Établir et maintenir le registre des risques cybersécurité • Améliorer les capacités de détection, réponse et récupération des incidents • Définir les procédures de notification aux autorités (CSIRT/CERT) • Piloter les exercices de crise et les tests de continuité 5. Third-Party & Supply Chain Security • Évaluer et gérer les risques cybersécurité des fournisseurs critiques • Implémenter les processus de due diligence pour la chaîne d'approvisionnement • Assurer la conformité des prestataires aux exigences NIS2 6. Communication & Formation • Sensibiliser et former les parties prenantes aux exigences NIS2 • Développer une culture de cybersécurité au sein de l'organisation • Communiquer avec les régulateurs et les autorités de supervision PROFIL RECHERCHÉ : • Minimum 7-10 ans d'expérience en cybersécurité et gestion de programmes • Expérience démontrée dans l'implémentation de programmes de conformité réglementaire (NIS2, GDPR, DORA, etc.) • Connaissance approfondie des frameworks de sécurité (ISO 27001/27002, NIST, CIS Controls) • Expérience en gestion de projets complexes dans des environnements régulés • Excellentes compétences en leadership, communication et gestion des parties prenantes • Expérience dans le secteur public belge ou européen fortement appréciée • Capacité à travailler de manière autonome et à gérer des priorités multiples ENVIRONNEMENT DE TRAVAIL : • Travail hybride : 3 jours/semaine sur site (Bruxelles) minimum • Collaboration avec des équipes multidisciplinaires et internationales • Reporting direct au CISO ou au management exécutif