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Job Vacancy
IT Manager
Published on
£60k-65k
London, United Kingdom
IT Manager Our Client is a Bank based in Central London, are looking to recruit an IT Manager ideally with at least 2 years of experience in IT within the financial industry and overall 7 to 10 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Cybersecurity Strategy and Planning Evaluate and proritize security initiatives for the branch in London in collaboration with GT (Group Technology) - Group IT Security. Stay up-to-date with the latest cybersecurity threats and trends and escalate risks promptly. Ensure compliance with relevant industry regulations and standards (e.g., GDPR and any other applicable to the IT). Evaluate GT s compliance with relevant regulatory standards (eg ISO 27001) as part of critical vendor performance assessment ensuring operational resilience is maintained. In collaboration with GT, manage security systems, including firewalls, intrusion detection/prevention systems, and antivirus software. In collaboration with GT, Develop and test incident response plans and coordinate responses to security incidents and breaches Raise awareness of cybersecurity issues among bank London employees; conduct annual training /workshops to educate staff on security best practices aligned with GT. Other Duties Maintain professional and technical knowledge (Conduct Rule 2) e.g. by attending educational workshops; read professional publications; benchmarking state-of-the-art practices etc where relevant. Collaborate with stakeholders to handle backlogs and new requirements - Resolve conflicts and remove blockers for the team - Monitor, track and uphold quality of deliverables. Be the point of contact for external communications and facilitate internal communication for effective collaboration on IT related matters. Ensure work deliverables are in compliance with policies and regulatory requirements . Maintains quality service by establishing and enforcing organization standards. To act as second/third level support with GT for support related issues. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Technical/Functional skills - Proficient in common operating systems o Windows 10, Windows Server 2018 and above o Redhat Linux based Operating System - Software proficiency o VMWare v6.7 and above o Veeam Backup and Replication o Symantec Endpoint Protection o Symantec Endpoint Encryption o ManageEngine Patch Manager Plus o Microsoft Office 365 o Bloomberg FXT/eikons o Murex Treasury System o SWIFT Alliance Access (SAA) - Networking (IT) o Cisco Switches and Routers o Fortigate Firewalls o LAN/WAN Routing - Hardware o Dell PowerEdge Servers o Dell PowerVault SAN Storage - Data analysis - Basic PC/Laptop support (formatting, imaging, etc) - Experience of writing and updating IT policies, standards, procedures, and guidelines Personal skills (Soft Competencies [Core/Leadership]) - Committed and dedicated to team deliverables. - Ownership of the business - Strong interpersonal stakeholders management skills - Strong written and verbal communication skills - Ability to train IT staff, supervise and motivate team members for high performance - Experience in coordinating installations, upgrades, and maintenance - Knowledge of architecture processes and performance reports of operating systems - Strong analytical/critical thinking skills - Ability to understand and oversee code development Qualifications: Bachelors degree qualification in relevant discipline Professional Qualification and/or Regulatory, Licensing requirements Project management certification (e.g., PMP, PRINCE2) is highly desirable. Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) are highly desirable. Relevant Work Experience At least 6 years of experience in IT within the financial/banking industry is preferable. Minimum of 2 years experience in managing staff or managing teams in a cross functional set-up. The position is based in Central London and is hybrid 3 days w eek in the office. The salary for this position will be up to £65K. Please do send your CV to us in Word format along with your salary and notice period.
Contractor job
Senior Telecom & Enterprise Transformation Specialist
Published on
6 months
£415-430
Streatley, England, United Kingdom
Hybrid
We are seeking a seasoned Senior Network Transformation Specialist/ Architect (Fixed, Enterprise) to lead and execute large-scale digitalization and network transformation initiatives. The ideal candidate will have extensive experience driving measurable business outcomes through consulting, pre-sales, solution design, testing, and advanced automation. This role demands leading end-to-end network transformation across Fixed, IP/MPLS, SD-WAN, FTTx, and Telco Cloud domains. This is a 6 months contract initially and the role is outside IR35. Location is Newbury and the successful candidate will be required to work 2 days per week in the office and 3 days remote. Candidates will need to complete BPSS check before starting the role. Key Responsibilities: The successful candidate will be responsible for, but not limited to, the following core duties: Define end-to-end architecture across IP/MPLS, SR/SRv6, SD-WAN, FTTx, Broadband, and Telco Cloud environments. * Define and implement Network-as-a-Service (NaaS) and Network-as-a-Platform (NaaP) frameworks - enabling on-demand, API-driven, and intent-based network capabilities aligned with TMF Open APIs and MEF LSO standards. * Standardize service catalogs and product specifications in line with TMF models (TMF620, TMF622, TMF638, TMF641, etc.). * Lead AI/GenAI-driven automation strategies for predictive assurance, self-healing, and network optimization targeting measurable OPEX reduction. * Oversee multi-vendor integration and multi-cloud orchestration across OSS/BSS, IP, SD-WAN, and Telco Cloud systems. * Drive transformation programs to modernize legacy OSS/BSS stacks into modular, API-exposed digital ecosystems. * Enable and scale Enterprise Business services - including managed SD-WAN, VPN, Broadband, and Hybrid Network offerings; ensure SLA, QoS, and service assurance compliance. * Mentor architecture and delivery teams; influence stakeholders and customers on future-state designs and transformation strategy. Qualifications Required Skills and experience : Candidates must possess a demonstrated history of technical depth and leadership, evidenced by the following skills * Core: IP/MPLS, SR/SRv6, SD-WAN (multi-vendor environments including Cisco, Juniper, Fortinet, Versa, etc.), FTTx, Broadband, Telco Cloud, Network Automation. * Strategic: NaaS/NaaP enablement, TMF/MEF alignment, Service Catalogs, API exposure. * Automation & Cloud: Cloud-native architectures, AI/GenAI in Operations, observability frameworks. * Transformation: OSS/BSS modernization, intent-based orchestration, service abstraction. * Leadership: Solution governance, stakeholder management, and multi-domain delivery experience. Soft Skills and Leadership: * Proven capability in Strategic Planning and Execution. * Strong ability to drive Cross-functional Collaboration with diverse teams. * Demonstrate excellence in Problem Solving and Innovation. * Experience thriving in environments focused on innovation, efficiency, and continuous improvement LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Job Vacancy
Technical Consultant
Published on
£50k
Birmingham, United Kingdom
Job Title: Technical Consultant Location: Home Based Salary: Highly Competitive + Bonus Job type: Full Time, Permanent About the role; As a Technical Consultant, you will be part of the Technical Delivery team. The Microsoft Cloud platforms are central to our business strategy, and this role will require you to architect and deploy solutions within Microsoft 365 and Azure. You will design, plan, execute and complete projects according to agreed deadlines and within budget. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Design and implement technical solutions predominately within Microsoft 365 and Microsoft Azure Design authority for Project Delivery team Pre-project liaison with customers / Client Success Managers / Client Directors and Technical Specialists to agree objectives Prepare technical plans and execution of plan to completion with customer acceptance Hardware and software installations based primarily around Microsoft / Hewlett Packard technologies at customer sites UK Wide Document all project work to a high standard Maintain awareness of new and emerging technologies Assist with post-installation issues where required About you: Knowledge, Skills & Experience; Educated to degree level or equivalent At least one Microsoft Azure certification - preferably Microsoft Azure Architect Expert (AZ303/304 or AZ104/305) Current or working towards; Microsoft Expert, CCNA, VCP or equivalent qualification would be desirable Prince2 Foundation/Practitioner or other project management qualifications would be a distinct advantage Significant experience in a similar role Proven effective communication and influencing skills Excellent knowledge of current IT Technologies Excellent knowledge of the following technologies; Microsoft Azure, Azure IAAS, PAAS, Storage and Networking, Identity and Authentication (MFA), Azure HA/DR, scaling and backup, Azure Monitor Microsoft 365 Threat Protection, Identity and Access Management, Device and Application Management, Information Protection, Compliance, Email and Teams Microsoft Windows Serve (up to at least 2024) Virtualisation - Microsoft Hyper-V, VMware Microsoft desktop operating systems - Windows 11 etc LAN technologies - switching, routing, VLANs etc. (hardware to include HPE, Cisco.) WAN technologies - routers, firewalls (hardware to include Sophos, Cisco, Draytek.) Private Cloud infrastructure - Private and IAAS also including hybrid deployments Antivirus (Preferably Microsoft Defender and Sophos Endpoint) Backup Technologies - Datto, Veeam, Azure. Experience with; Azure Automation, Azure CLI, PowerShell scripting Azure DevOps, including Automation Kubernetes and Docker HPE Server and SAN infrastructure Benefits; 25 days annual leave + public holidays, rising with length of service Employee benefits trust Company bonus scheme Life assurance 4 x Salary Contributory pension scheme at 4% matched Healthcare and cash plan Electric vehicle salary sacrifice scheme Cycle to work scheme Employee discounts Employee assistance programme Paid CSR Days Company sick pay and income protection cover Enhanced Maternity and Paternity pay Employee recognition scheme Eyecare vouchers Discounted gym membership Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technical Consultant, IT Support, Technical Consultant, Technical & Training Consultant, Cybersecurity Consultant, Cybersecurity Technical Consultant, Business Intelligence Technical Advisor, Technical Advisor, Technical Specialist, Data Architect, Business Consultant, Networking and Security Consultant, Data Migration Consultant, Technical Implementation Consultant, Technical Support Advisor, Technical Service Delivery Advisor may also be considered for this role.
Contractor job
SysOps Kubernetes
Published on
Kubernetes
6 months
400-530 €
Lyon, Auvergne-Rhône-Alpes
nous recherchons un administrateur Kubernetes qui participera au tour d’astreinte Le produit Hadock est une offre d’hébergement et d’orchestration de conteneurs on-premise basée sur Kubernetes. Nos grands enjeux actuels tournent autour?: - du run zéro crise (sujet valable pour toute la DSI) - d'une nouvelle version de l’offre «?v2?» (nouvelle stack technique basée sur Rancher/ArgoCD) laquelle doit arriver pour la fin de l’année 2025 - d’un sujet de transformation des applications pour les accompagner vers la mise en œuvre des bonnes pratiques Kube et ainsi une préparation à la migration vers notre offre V2 et à terme vers le cloud pour certaines - de l’automatisation pour se rapprocher des services des hyperscaleurs?: services standardisés, as code, provisioning rapide, rationalisation des ressources, scalable, etc… (sujet valable pour tous les services d’infrastructure dont ceux de DIGIT) Afin de renforcer l’équipe Hadock, nous recherchons un profil SysOps Kubernetes senior avec une expérience confirmée en administration de clusters Kube / outillages associés, en environnements de production à fort enjeu. Le service Hadock est un produit du département DIGIT qui vise à fournir de l’hébergement de conteneurs orchestrés par Kubernetes. Nous utilisons également Rancher pour gérer nos quelques dizaines de clusters (et Kubespray pour nos 4 « gros » clusters historiques). Les compétences recherchées sont les suivantes?(non exhaustives) : Système et Administration Linux : commandes Linux, scripting shell, file systems etc. Scripting?: langages BASH, Python, etc. Networks and security : connaissances de base concernant DNS, VPN, firewall, proxy server, loadbalancer Stockage?: connaissance de base concernant SAN, NAS CI/CD pipeline : Git, Ansible, ArgoCD Monitoring-supervision/logs : Victoria Metrics, Grafana, Prometheus, … Containers : connaissances avancées concernant Kubernetes, Docker. Certification CKA, la CKS est un plus En complément, « nice to have » : Rancher, Peering BGP pour la micro-segmentation (Cilium <-> Cisco ACI et Cilium <-> Fortinet) Cloud computing : AWS, Azure, GCP… Les activités se déroulent autour de 3 grands axes : Le build» qui suit le cycle de vie produit : Prototypage / Conception / Réalisation / Tests & Recette / Déploiement / livraison / Résorption Le MCO évolutif/correctif?: Suivi du bon fonctionnement en production / Assurer les évolutions techniques de la plate-forme / Maintenir le niveau de sécurité des éléments de la plate-forme / Assister les équipes projets dans la prise en main de l’environnement Le «?run?» : Réponse à des demandes, support aux équipes projets et traitement des incidents/crises + Participation aux astreintes technique N3 soir&WE une fois les compétences suffisantes acquises?; accompagnement à la mise en œuvre des bonnes pratiques Les livrables attendus sont les suivants?: Code, Documentation technique, Procédures Techniques, Dossier d'Architecture Technique, Request For Change pour les CAB, MaJ des tickets dans Jira, Participation à la préparation des PI planning … T
Job Vacancy
IT Operations Manager
Published on
New York, United States of America
IT Operations Manager - New York Our Client - a Global organisation is looking to recruit an IT Operations Manager to manage the US IT Operations based in New York. The primary role of the IT Operations Manager is to be responsible for managing the day to day operations of the US IT support teams and services, primarily in NY and LA. This role requires a solid communicator, with an outstanding customer service and people skills, across a diverse range of IT functions. This role is instrumental in the delivery of new innovative technologies, within the bounds of existing workstreams, as well as identifying opportunities to develop, pursue and maximise our IT functionalities. This includes all operational aspects of the delivery of user service support, application support, Infrastructure management for our US regions, with key emphasis on managing IT projects and stakeholders, including assuming ownership on behalf of IT engagements within various business functions. This role is key towards promoting and representing IT practices, and requires an in-depth knowledge of Apple MAC (IOS), and its supporting desktop applications. Equally essential is a solid understanding and technical awareness of user collaboration tools, desktop and mobile telephony, asset management tools, File sharing protocols, user permission, and a solid understanding of Microsoft Technologies namely Azure and O365. Key Responsibilities/Tasks: " Responsible for oversight, maintenance and upkeep of all key IT Infrastructure components based in our NY and LA offices. " Responsible for networking & connectivity, desktops, mobile devices, server hardware, video conference facilities, vendor and supplier management, including consolidation efforts towards cost reduction on all IT services / operations. " Responsible for monitoring and control of IT Services including underlying Infrastructure, to ensure operational optimisation. " Maintain oversight of US IT assets, with specific focus on cost/budget management. " Introduce OLA's to improve US IT service levels and expectations. " Support employees and their (Mac) OS X clients, incl. web-based systems " Support for Microsoft O365 suite, Adobe CS Suite (Photoshop, InDesign), CAD (SketchUp, Vectorworks). " Maintain all aspects of IT security systems, including system efficiency optimization. " Collaborate with IT colleagues to manage global application deployments, or updates to desktop or user applications. " Manage daily user related issues and/or risks and escalate as appropriate. " Provide timely report to Global Head of IT, and key stakeholders on progress of dedicated tasks, or on-going activities. Skills/Competencies Required: " Excellent leadership qualities, ability to engage with credibility, influence and effectively collaborate with business and technical staff. " Ability to define and elaborate on improvements and vision for the US regions " Assume ownership and maintain accountability for all IT related reports " Previous experience of managing multi region IT teams " Good level of knowledge for Enterprise technologies and processes " Apple MAC Certification an advantage. " Cisco Networking technologies " Virtualisation Technologies " Disaster Recovery Processes " Business Continuity Planning " Microsoft Office365 support essential. " MAC OSX Server Administration essential. " Adobe application support (Photoshop, Indesign etc), an advantage " Exposure to JAMF Mobile Device Management (MDM) an advantage. " Microsoft O365 support an advantage (Exchange, OWA) " Ability to report on and maintain robust backup practices. " Good documentation and analytical skills, with a passion for user satisfaction. " Mobile Device support (Iphones, Ipads and Macbook's) essential Note local travel will be required between various sites in the US. Occasional travel to other sites outside US may be required. Salary for this role will be in the range $80K - $120K pa. Please do send your CV to us in Word format along with your salary and availability.
Contractor job
Un Administrateur Kubernetes à Lyon
Published on
Linux administration
6 months
340-440 €
Lyon, Auvergne-Rhône-Alpes
Almatek recherche pour l'un de ses client, Un Administrateur Kubernetes à Lyon. Mission Nous recherchons un administrateur Kubernetes qui participera au tour d’astreinte Le produit Hadock est une offre d’hébergement et d’orchestration de conteneurs on-premise basée sur Kubernetes. Nos grands enjeux actuels tournent autour: - du run zéro crise (sujet valable pour toute la DSI) - d'une nouvelle version de l’offre «?v2?» (nouvelle stack technique basée sur Rancher/ArgoCD) laquelle doit arriver pour la fin de l’année 2025 - d’un sujet de transformation des applications pour les accompagner vers la mise en œuvre des bonnes pratiques Kube et ainsi une préparation à la migration vers notre offre V2 et à terme vers le cloud pour certaines - de l’automatisation pour se rapprocher des services des hyperscaleurs: services standardisés, as code,provisioning rapide, rationalisation des ressources, scalable, etc... (sujet valable pour tous les services d’infrastructure dont ceux de DIGIT) Afin de renforcer l’équipe Hadock, nous recherchons un profil SysOps Kubernetes senior avec une expérience confirmée en administration de clusters Kube / outillages associés, en environnements de production à fort enjeu. Le service Hadock est un produit du département DIGIT qui vise à fournir de l’hébergement de conteneurs orchestrés par Kubernetes. Nous utilisons également Rancher pour gérer nos quelques dizaines de clusters (et Kubespray pour nos 4 « gros » clusters historiques). Profil recherché : Les compétences recherchées sont les suivantes?(non exhaustives) : Système et Administration Linux : commandes Linux, scripting shell, file systems etc. Scripting: langages BASH, Python, etc. Networks and security : connaissances de base concernant DNS, VPN, firewall, proxy server, loadbalancer Stockage : connaissance de base concernant SAN, NAS CI/CD pipeline : Git, Ansible, ArgoCD Monitoring-supervision/logs : Victoria Metrics, Grafana, Prometheus, ... Containers : connaissances avancées concernant Kubernetes, Docker. Certification CKA, la CKS est un plus En complément, « nice to have » : Rancher, Peering BGP pour la micro-segmentation (Cilium <-> Cisco ACI et Cilium <-> Fortinet) Cloud computing : AWS, Azure, GCP... Les activités se déroulent autour de 3 grands axes : Le «build» qui suit le cycle de vie produit : Prototypage / Conception / Réalisation / Tests & Recette / Déploiement / livraison / Résorption Le MCO évolutif/correctif : Suivi du bon fonctionnement en production / Assurer les évolutions techniques de la plate-forme / Maintenir le niveau de sécurité des éléments de la plate-forme / Assister les équipes projets dans la prise en main de l’environnement Le «run» : Réponse à des demandes, support aux équipes projets et traitement des incidents/crises + Participation aux astreintes technique N3 soir&WE une fois les compétences suffisantes acquises; accompagnement à la mise en œuvre des bonnes pratiques Les livrables attendus sont les suivants: Code, Documentation technique, Procédures Techniques, Dossier d'Architecture Technique, Request For Change pour les CAB, MaJ des tickets dans Jira, Participation à lapréparation des PI planning ... Technologies & outillage mis en oeuvre : Kubernetes (kubeadm, rke2) 1.30; RedHat 9; f5 Big-IP; Calico; Cilium; Traefik 2 & 3; Docker ; Kyverno; Victoria Metrics; Prometheus; Grafana ; Loki ; Helm ; Chaos Mesh; Ansible ; Git; Artifactory; Kubespray, rke2, Rancher, Argo CD, Trident L’équipe est actuellement composée de 5 experts techniques et d’un Product Owner, accompagné d’un Scrum master et d’un Teachnical Leader Kubernetes?; fonctionne selon le modèle SAFe (Agilité à l’échelle). Les activités assurées peuvent concerner : Définir une architecture cible opérationnelle et résiliente / Réaliser des maquettes et des recettes afin de valider les choix, être force de proposition pour des évolutions Porter des arbitrages sur les solutions techniques et fonctionnelles à embarquer / S’assurer de la pertinence des briques choisies dans le contexte, comme de leur pérennité Assurer les montées de versions des différentes briques de la plate-forme et résoudre les problèmes (au sens ITIL) Accompagner et promouvoir l’approche micro-services des applicatifs et les bonnes pratiques induites / Assurer une veille technologique, autour des solutions retenues à minima.
Contractor job
Storage Specialist
Published on
11 months
£480-496
England, United Kingdom
Remote
Our client is looking for a Senior Storage Specialist to work on a fully remote basis. The role has been deemed Inside IR35 with an hourly rate of £60-62. This would bean initial contract until the end of October 2026. Day to day responsibilities: * Build and support enterprise-grade SAN environments. * Manage and configure Brocade/Cisco SAN switches, including: o ICL setup o Secure configurations o Fabric and zone merges o Switch and fabric build-outs o Security policy enforcement * Provide 3rd Line operational support and lead migration projects (e.g., Global SAN refresh). * Design and deliver strategic enterprise storage infrastructure. * Handle product lifecycle management and ensure compliance with IT policies and standards. Required Skills & Experience: * Expertise in Brocade Gen6/Gen7 FCIP switches. * Strong knowledge of SAN switch architecture, zoning, and secure fabric design. * Proven experience in enterprise storage environments. * Ability to resolve complex issues and high-severity incidents. * Excellent communication skills and a collaborative mindset. Ideal Candidate: A self-driven, detail-oriented team player with a passion for enterprise storage technologies and a track record of delivering robust infrastructure solutions. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Contractor job
228225/Responsable Réseau Proxy Skyhight , Zskeler, Support N3
Published on
Networks
3 months
400-550 €
Vélizy-Villacoublay, Ile-de-France
Hybrid
Responsable Réseau Proxy Skyhight , Zskeler, Support N3 • Solution d’Accès internet (proxies, sandbox, anti-malware) o Produits Skyhigh et Trellix, ex-McAfee (Proxy MWG, sandboxing ATD / IVX, TIE, EPO, CSR) o Produits Zscaler (ZIA, ZPA, ZCC) o Firewall Fortinet pour assurer le Local Breakout de la solution Cloud Proxy o Internet Security o Internet QoS • Produits Firewall Cisco ASA, Stormshield, Fortigate • Réseaux (Firewall) Le périmètre et le rôle de la prestation demandée a pour objet d’exercer : • Responsable du support des services délivrés par la Squad, ce poste demande une forte connaissance des produits, un solide background technique avec une expérience d’intégration. • La squad Internet and Cloud Access au sein de la Tribe Network gère le BUILD (= Projets d’évolution) et le RUN de ces différents services du SI : o Accès Internet ▪ Solution Proxy On Premise FR (basée sur les produits Skyhigh + Trellix, ex-McAfee) ▪ Solution Cloud Proxy (basée sur les produits Zscaler, et les FW Fortinet) o Cloud / 3rd party connectivity ▪ Solution de raccordements VPN IPSec avec des partenaires externes et des Cloud (basée sur les produits Cisco ASA, Stormshield, Fortinet) Missions de la prestation : • Qualification et analyse / troubleshooting des incidents dans le cadre du support Niveau 3 : o Résoudre les incidents complexes o Piloter le MCO et MCS o Faire monter en compétence le RUN o Participer à l’optimisation des processus et des activités RUN • Qualification des besoins émis sur le périmètre de la squad • Configuration et tests des évolutions sur les différentes solutions Définition de la stratégie de mise en œuvre / déploiement / roll out des solutions • Coordination technique des différents contributeurs incluant des fournisseurs / partenaires extérieurs • Préparation de service dans le cadre du Build to Run • Conduite de changement auprès des utilisateurs • Mise en service des évolutions sur les différentes solutions • Support à la mise en place des solutions dans un environnement worldwide • Gestion capacitaire des solutions • Gestion de l'obsolescence des équipements (mise à jour software ou hardware) Expertises attendues sur le périmètre des solutions technologiques suivantes : • Solution d’Accès internet (proxies, sandbox, anti-malware) o Produits Skyhigh et Trellix, ex-McAfee (Proxy MWG, sandboxing ATD / IVX, TIE, EPO, CSR) o Produits Zscaler (ZIA, ZPA, ZCC) o Firewall Fortinet pour assurer le Local Breakout de la solution Cloud Proxy o Internet Security o Internet QoS • Produits Firewall Cisco ASA, Stormshield, Fortigate • Réseaux (Firewall)
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