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Microsoft TEAMs SME 6 Month contract initially Based: Onsite in London Rate: £400 - £450 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Microsoft TEAMs SME to join the team. Key Responsibilities: 1. Provide support on daily customer initiated and controlled operations of the services in Microsoft Teams, Telephony (Peer-Peer) and Audio conference services. 2. Understanding of Teams Licensing and Communication Credits 3. Troubleshoot and configure Teams, Channels, Private Channels and its members. 4. Retention Policies, E-911 understanding, Device focused troubleshooting 5. Configuring Messaging Policies, Meeting Policies, Delegations and Calendar 6. Knowledge on 3rd Party App Integration, External Access, Federation and Guest Accounts 7. Knowledge of Teams related SharePoint / One Drive areas. 8. Capture, triage, troubleshoot and resolve issues, escalate when needed, engage 3rd parties as needed to fulfil support needs. 9. Responsible for handling Level 3 service requests and operational activities. 10. Coordination with different escalation teams during high-risk Incidents or Projects. 11. Adheres to engineering methodologies, standards, and leading practices. 12. Provide feedback regarding engineering methodologies and various user requirements. 13. Produce accurate, brief, and clearly written documents tailored to audience needs and expectations. 14. Execution of application environmental tasks as required for incident resolution. 15. Liaise with appropriate teams for the development of corrective actions or viable workarounds to resolve major incidents. 16. Respond to automated alerts on the health of systems. 17. Executing scheduled or unscheduled tasks relating to operational maintenance and monitoring of application environments. Ensures all work is carried out and documented in accordance with required standards, methods, and procedures. 18. Teams' Voice knowledge, especially Microsoft Calling Plans and associated configurations to restrict and/or optimize. 19. Knowledge of Exchange, Entra, Teams PowerShell and associated Graph commands 20. Able to quickly work on Exec level issue escalations and provide an initial RCA within a reasonable time frame. 21. Always be up to date on new Teams features and Security updates Key Skills & Experience: * MS TEAMs SME with 10 to 12 Yrs of hands-on experience with MS TEAMS aspects. * Certifications (MS-700) * Planning, designing and implementing of M365 services * Additional knowledge on Exchange, SharePoint, One Drive, Co-Pilot can be an add-on benefit. * Knowledge on migration tools like Quest-on-Demand, Bittitan, Skysync etc. * Smart troubleshooting skills * Knowledge of enterprise Mobility like EndPoint Manager * Ability to work with solution architect for technical solution * Ability to manage multiple tenants * Good knowledge in ITSM tools like ServiceNow * Good communication and articulation skills * Flexible in shifting duty / Flexible in relocation This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

L'objectif de la mission est de migrer et d'intégrer les utilisateurs M&A. Boîte aux lettres, FileServer, Sharepoint, OneDrive, etc. à l'aide d'Office 365, Intune, Exchange hybride, ADConnect. • Définir les différentes phases de la migration. • Gérer la migration en garantissant toujours la meilleure expérience utilisateur possible. • Contribuer activement au déploiement et au test de la solution. • Définir les processus d'intégration/de départ des personnes • Mettre en œuvre l'automatisation à l'aide de scripts PowerShell conformément aux normes de codage • Veiller au respect des meilleures pratiques Microsoft • Être capable de résoudre les incidents sur la plateforme en liaison avec le support Microsoft • Fournir des conseils en matière de sécurité Azure à l'aide d'ATP, AIP, Sentinel, DLP, etc. Livrables: • Documentation relative aux solutions • Politiques relatives aux utilisateurs et aux appareils • Automatisation à l'aide de scripts PowerShell • Documentation relative aux scripts • Documentation relative aux processus • Configuration des services Azure (AADConnect, accès conditionnel, ATP) Connaissances spécialisées : • Administrateur Windows Server 2016/2019 • Active Directory • Environnement O365 (Exchange Online, One Drive, Sharepoint Online, Teams, VDI, etc.) • Scripts PowerShell • Connaissance de l'environnement réseau • Cisco iRonport • Maîtrise des outils bureautiques (Word, PowerPoint, Excel, etc.) • Connaissance des outils utilisés par le groupe (JIRA) Compétences souhaitées : • Anglais, parlé et écrit • Promouvoir une communication efficace et transparente au sein de l'équipe EUS et des autres départements • Réactivité, anticipation, rigueur et organisation • Travail d'équipe (esprit de partage et de synergie) • Collaboration avec d'autres entités du groupe • Collaboration avec d'autres équipes techniques de l'organisation, notamment : Système, Réseau et InfoSec • Gestion de la documentation associée aux processus liés à la fonction • Gestion de la documentation associée aux opérations et aux projets • Disponibilité et flexibilité organisationnelle liées à la spécificité du poste (décalage horaire, interventions potentielles et week-ends)