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SC - Senior Technical Programme Manager Target Start Date: asap Target End Date: six months Recruitment Type (Contractor or Temp): Contractor Rate: £650 per day Location of role: Basingstoke, and other sites as needed Location requirement: Hybrid Clearance Required: SC Working Pattern: Monday - Friday Job Description Job Title: Senior Technical Programme Manager Brief overview on the role/project: We are looking for a Senior Technical Project Manager who is able to work independently on a large programme, reporting into the Programme Manager. The role will involve requirements analysis, project scheduling, stakeholder management, 3rd Party sub-contractor management, health and safety management, change control and a thorough understanding of the entire project/engineering lifecycle. Managing a team of architects/SME/Implementation Engineers/Test Analysts. Mandatory skills: On site implementation experience. Project Management. Engineering lifecycle. Risk Management. Thinking analytically and strategically. Stakeholder Management. Commercial Awareness. Team management. Sub-contractor management. Knowledge of Gigamon/VmWare/F5/Forcepoint/PKI technical knowledge/Juniper/Cisco/Firepower Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Technical Project Manager – Bank – City of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders Developing a deep understanding of projects to gain insights into the scope of service delivery Manage metrics reporting and analysis of business demand against capacity constraints Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements Provide communication and escalation to IT and business area management on critical issues Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions Experience of leading, energising and mentoring project members Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. Ability to work to tight deadlines and work calmly under pressure A high level of organisation and demonstrated skills to manage a team’s capacity Comfortable multitasking and prioritising several tasks at once Hard-working with an outgoing and positive nature Excellent communication skills, both written and verbal Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: Microsoft based environment including – MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix Network – Cisco, Palo Alto, ForcePoint, Symantec Email Security Programming Language – T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in the City of London. The salary for this position will be circa £60K - £70K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.

***SC CLEARED*** L1/L2 Operations Lead 6 Month contract initially + Extensions Based: Hybrid - 2-3 days onsite in Warwick Rate: £300 - £350 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for an L1/L2 Operations Lead to join the team. Key Responsibilities; * To support the Wintel and Linux operating system. * Strong knowledge on the Wintel/ Linux server and Azure infra-administration. * Server Administration (Windows/Linux): o Windows: Managing Active Directory, Group Policy (GPO), patching, and troubleshooting Windows Server. o Linux: Managing user access, file permissions, log analysis, system performance tuning, and basic scripting. * System Maintenance: Performing system backups, restoring data, applying patches, and managing storage. * Network Troubleshooting: Investigating, fixing, or configuring network connectivity issues. * Documentation: Updating SOPs, creating knowledge base articles, and documenting resolutions * Proficiency in Identity and Access management administration and manage Azure Virtual networks, Load balancers, Storage accounts, Firewall setup, Handle VM provisioning, resizing and decommissioning. * Proficiency in implementing SSL certificates on the application. * Knowledge on the patching and vulnerability remediation on the servers. * Knowledge on the Service Management, Change Management, Incident Management. * Software engineering fundamentals - work to build things that are easy to understand and maintain. Only introduce complexity when it is needed. * Self-improvement - looking to continuously develop, learn and teach new skills and contribute to high standards. Good to Have: * Basic understanding of Oracle, SQL and PL/SQL. * Knowledge on VMware and Hypervisor. * SCADA knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Database Engineer Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Introduce new field and data types for new information to be collated in the CORE environment. Integrate with all the Bank’s sub-systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Build reports based on business requirements using Hyperion Interactive Reports. Ensure that the environment is running optimally and to utilise house-keeping procedures. Sharepoint Integration: Integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. Utilise web services to integrate from cutting edge technology into legacy systems such as Equation. End of Day Cycle: Provide second and third level support for in-house programmes during the end of day cycle. Analyse and rectify any problems raised in an independent and team scenario. Ownership of a problem and deliver a solution in a timely manner. Provide out of office hours support. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Training & Competence Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Conduct Act in accordance with the FCA/PRA Code of Conduct. Business Continuity Fulfil all prescribed business continuity requirements as set out in the organisational or departmental specific plans or as instructed by the Line Manager/Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. C# Software development. Knowledge and Skills C# Programming to high level of proficiency. Software analysis and design. SQL query language. Dimensional modelling Data warehouse design concepts, (Inmon or Kimball) The Client is a Bank based in the City of London. This is a 2 year FTC position with a salary of circa £65K - £70K. Do send your CV to us in Word format along with your salary and availability.

Cloud Architect with Gen AI Skills 6 Month contract initially + Extensions Based: Hybrid - 2-3 days onsite in Norwich Rate: £Market rates p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Cloud Architect with Gen AI Skills to join the team. Key Responsibilities; * Ensure design are in line with evolving strategic Cloud platforms * Technical Design Authority for new Cloud Technologies focussing on GenAI * Provide consultancy, best practice, and architectural support to our internal teams * Staying abreast of the latest Cloud technologies * Delight our customers through the design of affordable, sustainable cloud solutions Key Skills & experience: * Cloud Architecture design principles, for example AWS Well Architected Framework * n-Tier Architectures, Event Driven Architecture, Serverless, network and Cloud security * Configuration and Lifecycle management * CI/CD, DevOps, automated testing and modern SDLC (Software Development Life Cycle) methodologies * Business Protection Standards, CIS (Centre for Information Security) Benchmarks or ISO 27001. * Proficient in AWS, with equivalent AWS Certification * Experience of creating architectural patterns and technology evaluations * Experience of building solutions in AWS * Strong problem solving, analytical skills and curiosity * Able to articulate complex technical problems to a technical and non-technical audience * Understanding of modern application architectures and their dependencies on the Cloud infrastructure platform Desirable skills/knowledge/experience: (As applicable) * Other Cloud provider experience * Experience working in a regulated workplace * Excellent analytical and documentation skills * Experience in presenting and sharing knowledge to a variety of audiences This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

The Service Desk Manager is responsible for overseeing the day-to-day activities of the Service Desk ensuring users and business teams receive the support they require whilst delivering an outstanding level of customer service and user satisfaction. The Service Desk Manager role is part of the Service Desk and reports to the Senior Infrastructure Ops Engineer, they have line management responsibility of the Service Desk Analysts. Your responsibilities will include, but aren’t limited to: Instil a customer service culture of service excellence ensuring customer service levels and satisfaction are achieved. Ensure the team create and leverage knowledge and collaboration to derive increased efficiency and effectiveness. Responsible for ensuring Incidents and Requests are handled within SLA, and any escalations are handled and assigned to the appropriate team. Responsible for ensuring that Interactions are handled and updated with clear details. Responsible for ensuring that all Chats, Phone calls are actioned within SLA. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the role profile which is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Solutions Architect Our Client is an international consultancy with over 3000 employees. They are now looking to recruit a Senior Solutions Architect to based at the Company’s Central London Offices. You will extensive and deep Expertise in following Application Development areas: Expertise in application architecture using modern technologies such as cloud native development, 12 factor Apps, microservices, serverless, API management, Kafka, etc. Deep knowledge of Microservices, Containers, REST APIs development, API Management tools (e.g. MuleSoft, Apigee), Kafka Solution architect with broad expertise in wide range of digital technologies in areas of application platform development, web and mobile development, cloud, integration, security, etc. Application dev experience with at least one of the cloud providers - Amazon AWS or MS Azure Understanding of distributed computing paradigm and exposure to building highly scalable systems. Experience with platform modernization and cloud migration projects Expertise in Agile development methodologies like TDD, BDD, Performance/Load testing etc. DevOps experience – CI/CD, Test Automation, Containerization – tools and processes Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. In-depth, hands-on experience in developing web /mobile applications or platform with either Java/J2EE or .NET tech stack and database technologies such as Oracle, MySQL, etc. Exposure to polyglot programming languages like Scala, Python and Golang will be a plus Ability to read/write code and expertise with various design patterns Have used NoSQL database such as MongoDB, Cassandra, etc. Work on opportunities along with sales, practice, delivery teams through the pre-sales process Develop customer proposals – solution architecture, pitch decks, estimating solution effort, resourcing and timelines Translate requirements into solution architecture diagrams, implementation roadmap, delivery approach and other artifacts Understand business & technology issues /challenges and translate that to modern technology solutions Engage with business and IT groups to align solution architecture with strategic business direction Build a trusted advisor relationship with business and technology leaders Stay periodically engaged throughout the entire project lifecycle to ensure ongoing alignment to established solution vision Bachelors or master’s degree in engineering (computer, electronics, etc.) 20+ years of Solutions Architecture experience (or equivalent enterprise architecture experience) and in customer-facing roles Vertical domain knowledge in Financial Services will be an advantage Excellent written and verbal communication skills Experience in client-driven large-scale application platform implementation projects Experience and desire to work in a global delivery environment Ability to travel up to 40% Familiarity with architecture modelling tools. TOGAF experience / certification desired but not necessary Proven track record of designing / developing scalable solutions at the enterprise level Demonstrated success in quickly understanding business needs and aligning it to technology solutions Experience delivering solutions using an Agile / Scrum methodology Strong communications skills (e.g. active listening, requirements elicitation, oral, written, presentation, workshop facilitation, consensus building) The Clients offices as based in Holborn – Central London. The salary for this position will be based on expertise and will be in the range £90K - £120K. Please do send your CV to us in Word format along with you salary and availability.

2 Level Application Support Engineer We are looking for a experienced technical engineer to join our growing Equities business. The platform you will be looking after is used by multiple trading desks servicing a diverse set of clients and instruments. As part of the wider platform team you will be working closely Developers along with technical, analysis and testing colleagues. Investigation and resolution of the work items at hand will require competent technical skills and a keen intellect. The business is a growth area, with current investments taking place in all of the technology, business and middle office areas. Primary Responsibilities: Monitor application components. Global support and includes weekend availability to troubleshoot production related issues and perform checkouts. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Knowledge of configuration Management systems such as Ansible. Strong Knowledge of CI tools such Bamboo or Jenkins. Ability to work both independently and in groups in an energetic, diverse environment. Debugging the system and fixing the production related issues. Handles complex operational tasks and recommends process and technology changes. Build monitor tools for production environments. Expedient deployment of new systems. Capacity planning and support for increasing volumes and business growth. Knowledge of networking and storage concepts. Escalate / follow-up on permanent fix for development related issues. Provide solutions for application automation. Manage communication of system and application outages to the end users whenever required. Resolve complex application and technical problems. Build, test and install software in Dev, QA, Prod/DR environment. Support complex efforts involving Analysis, Design, Development and testing of various application components Desired Experience/ Skills: Bachelor’s degree, preferably in Computer Science, Engineering, or Mathematics Previous career roles in Support Analyst coupled with experience within the Financial industry at least 3+ yrs. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Basic knowledge of infrastructure concepts. Nice to understand Devops tools such Bamboo or Jenkins. Hands-on experience in support of a real-time trading environment. Knowledge of support applications that use high-performance messaging/middleware. Strong analytical, and verbal and written communication skills. Strong Knowledge of FIX protocol. Java, C#, C++ development skills set, nice plus. Personal Attributes Good communication skills, including the ability to write clearly. Able to function effectively as a member of a team. Proactive with respect to personal and technical development. The position is based in the City London. The duration of this contract is 12 months. The rate for this assignment is circa £400 per day. Please do send your CV to us in Word format along with you daily rate in GBP and availability.

Head of IT Infrastructure and Security In summary we are looking to recruit an all-round individual with expert knowledge and hands-on experience of IT Infrastructure coupled with Security, Compliance & Risk Management You must have upwards of 10 years hands-on expertise in IT Infrastructure combined with Security and Risk – ideally from within the banking or insurance sector. The Head of IT Infrastructure and Security Lead is responsible for overseeing the organisation’s IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. Some of the key points to consider for this role are: Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Technology: Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Summary: Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. The role will involve managing a Cloud environment in a team of 4 Technical people. Managing 6 different suppliers which include Security, IT Networks, Hosting and Servers and 3 party software. The aim of the role is to bring the MSP’s (suppliers of hardware and software) to the same page for the stakeholders and the Board and ensure technology is running smoothly. The Client is a financial organisation based in the City of London. This is a hybrid position with 3 days in the office. Must have a Bachelor’s degree in IT or similar. The salary for this role will be in the range £85K - £95K plus Excellent Benefits. Do send your CV to us in Word format along with your salary and notice period.

As the Principle Data & Systems Architect for our data platform and products, you’ll be critical to delivering the design of the IBCA data platform through technical solution and data architecture in addition to data modelling capabilities. You will mature the quality of our architecture practices and should be committed to delivering high-impact, secure data solutions to achieve IBCA’s objectives. This post is within a data delivery setting, especially one focussed on AWS, Quantexa and Databricks. You will: Set the direction for data and systems architecture ensuring infrastructure is modular, resilient and aligned with business objectives Provide technical guidance for the development of designs across the data platform including integration and master data management encompassing secure by design principles such as ‘privacy by design’ and ‘zero trust’ architectures Ensure designs are scalable, secure and efficient and that they create systemic resilience of all data assets against emerging threats Lead efforts to standardise the enterprise data fabric streamlining ingestion patterns and integrating data from various sources of varying fidelity, ensuring a ‘single source of truth’ that promotes data consistency, accuracy, and quality Be responsible for data ontology ensuring that there are enterprise logical and physical data models embedded across the organisation to support operational efficiency and analytical capabilities, and these follow set data standards and data management policies Build and mentor a high-performing architecture function, fostering a culture of technical excellence and cross-functional collaboration. Help the data architecture practices thrive, you will call on your expertise in emerging data management approaches including on data centralisation and apply these to help the organisation deliver success Develop our internal data architecture capability by developing L&D routeways, shaping careers paths and recruiting talent to the organisation Provide leadership and guidance to the team, further developing your own architecture, delivery management and leadership skills Work with business stakeholders and across digital service teams, understanding their needs and translating them into high- and low-level architecture designs Work with industry partners to leverage the best of new and emerging tools and approaches Responsibilities Strategic Planning: Develop and execute the Data & Systems Architecture strategy. You will ensure the technical roadmap doesn't just store data, but actively powers business intelligence and AI readiness, aligning complex infrastructure with long-term organisational goals. Team Leadership: Use your expertise to build and maintain excellence in data & system architecture capabilities by building, leading, and mentoring a team of technical solution architects, data architects and modellers, fostering a collaborative and high-performing culture that bridges the gap between engineering and strategic business value. Data Platform Solution Design: Design and model robust, scalable, efficient and cost-effective data solutions for data ingestion, transformation, integration, publication and storage – and be the assurer of designs at architecture review boards such as Technical Design Authority. Data Quality: Ensure data quality and integrity across the data platform. Data Governance: Prescribe the level of data governance required, taking responsibility for assurance and make recommendations to ensure compliance with legal, regulatory and security standards. System Interoperability: Define the standards for the Data Platform to ensure API-first architecture and microservices so they there is seamless data flow and system integration via data publication. Collaboration: Work closely with business teams to understand data requirements and recommend design choices and provide technical expertise; and partner with senior leaders to provide assurance on solutions as they transition between design, implementation and live.

As the Lead User Researcher for CustomerFirst, you’ll play a defining role in shaping the team to improve customer service at scale with a user-centred mindset. This is not about leading the research on a single project. This role will sit across multiple delivery squads setting the research strategy and practice, and conducting research yourself when needed. This role will be shaping how research is conducted across complex portfolios and helping government move from quick fixes to deep transformation based on what people fundamentally need from our services. CustomerFirst is still being built. Our operating model, culture and ways of working are evolving, and that’s deliberate. We’re looking for a Lead Researcher who is comfortable in ambiguity, and is motivated by the chance to build something new with real public impact. This is a hands-on leadership role, involving research tasks and also strategic direction and responsibility for a small team of researchers embedded in different projects. You’ll set direction and standards, and step in wherever needed to help teams deliver. What you will do As a Lead User Researcher, you will: develop and assure good user research practice across multiple teams, supporting researchers to adopt a range of techniques and to continuously improve oversee and lead the planning, design and delivery of user research to support the design and development of excellent public services establish and align user research activities and teams to meet organisational goals lead colleagues to analyse research data and synthesise clear and actionable findings ensure that teams take a user-centred, evidence-based approach to service design and delivery, and that our research includes all kinds of users contribute to the wider user research community – taking on a leadership role in the community including sharing findings and insights across the organisation, mentoring other researchers, writing blog posts and leading on aspects of practice may be required to provide line management and leadership to a team of researchers This role will involve overseeing research across multiple different projects, each a partnership with a different organisation across government. This means you’ll be advising and coaching service teams on how to improve, as well as being part of a multidisciplinary team delivering a service. You’ll need skills building relationships quickly, identifying problems, and helping others to solve them. What this role offers a chance to fix real customer service problems that affect millions of people the opportunity to shape how government considers products and services, not just work within existing models exposure and opportunity to influence senior leadership across policy, operations, digital and delivery a start-up/ scale up environment with the mandate to challenge, experiment and build work with purpose, scale and visibility – without losing pragmatism or pace

Application Support Analyst 2 and 3 Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 and 3 line support. The main responsibility for providing day to day operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 and 3 line support for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 1 and 2 line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software Knowledge and understanding of the application portfolio Excellent team working and interpersonal communication skills Exceptional oral and written communication skills Good team player and collaborative Ability to work on own initiative and with minimal supervision Technical background in application support and maintenance The position will be based in Peterborough. The salary for this role will be in the range £35K - £40K. Please do send your CV to us in Word format along with your notice period and availability.

Our client is looking for a Data Scientist/Engineer to work on an initial 6 month Outside IR35 contract. This would be a fully onsite position in Milton Keynes with the potential of hybrid working in the future. Candidates would require an SC Clearance and be prepared to go through a DV Clearance. Key Qualifications * Must have proficient skills working on Large Language Models (LLMs). * Proficiency in evaluating, deploying and using on premise open source technology stacks. * Proficiency in Azure Cognitive Services, which includes Azure Language Service, Azure Text Analytics, Azure Speech Service, and other AI-related offerings. * A good understanding of OpenAI's GPT models and how it integrates with Azure services. This includes knowledge of GPT's capabilities, limitations, and available features. * Strong programming skills in Python for working with Azure services and data manipulation. * Good understanding of databases e.g. Postgres * Proficient knowledge of back-end programming languages like NodeJS, Python and/or Golang * Proficient knowledge on one of front-end technologies like React or Angular * Hands on technical Skills related to Backend development. * Experience with AWS and GCP is an added advantage. * Demonstrated Cluster Management knowledge and experience using platforms including - Kubernetes, Rancher, Helm, Docker * Familiarity with Figma for UI Mockups * Cloud certification at a developer or equivalent level is an added advantage. * Azure AI Certification or equivalent is an added advantage. * Familiarity with Data engineering and Machine learning models * Excellent written and verbal communication skills, flexible and good attitude * Experience working with open-source projects, third-party libraries, SDKs and APIs Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Technical IT Project Manager Our Client is looking to recruit a Technical IT Project Manager who will be responsible for a set of projects (investments including the systems and organization change management within the business community – internally and with external business partners). This role is for the management of projects with significant IT infrastructure and systems work content. Work with Systems Analysts and Business Process Champions to clarify project objectives and constraints. Estimate resources needed to reach objectives and manage resources in an effective and efficient manner Work closely with project sponsor, Business Process Champions, and cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and detailed schedule for proposed projects. Implement and manage changes and interventions to ensure project goals are achieved. Work with other managers to identify and manage risks and opportunities across multiple projects within the organization. Take responsibility for setting the agenda, driving issues forward and quickly identify the root cause of any problem. Perform team-based project planning, implementation, and reporting using informal/formal program/project and risk management tools and techniques to mitigate cost, schedule, and technical impacts to the organization. Lead the review/assessment of proposed projects and investments to establish executable and achievable plans within the proposed schedule, budget, and customer proposal requirements. Actively manage a critical path which allows for a line of sight into risk/issues before they have project/program impact During project execution, confirm internal team consensus that the organization is positioned for success; resolve conflicts among the team. Provide project updates on a consistent basis to various stakeholders about project status, risks, mitigations, dependencies, adjustments, and progress. Manage work with vendors and suppliers by assigning tasks and communicating expected deliverables Utilize industry best practices, techniques, and standards throughout entire project execution Monitor progress and make adjustments as needed Measure project performance to identify areas for improvement Skill and experience required for the role: Bachelor's degree in computer science, business, or a related field At least 8 years of IT project management and related experience Excellent knowledge of information technology aspects, specifically with IT infrastructure environments and business systems implementations Strong track of managing IT projects in a global environment that involve mergers & acquisitions, ERP systems, networking, voice, compliance, IT security, software development, and working with vendors Proven ability to work with IT teams, business stakeholders, and external vendors Proven ability to solve problems creatively Strong familiarity with project management software tools, methodologies, and best practices Experience managing projects through standard project lifecycle methodologies (waterfall and hybrid) Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Excellent planning and organization ability Excellent time management skills Excellent troubleshooting and problem-solving abilities Excellent management and leadership qualities Project Management Professional (PMP) certification preferred The salary for this position will be in the range $100K - $120K. The Company is based in Trumbull, Connecticut USA. Please send your CV to us in Word format along with your salary in USD and your availability.

Microsoft Azure solution architect, with a strong application development background to architect application migrations and development on azure platform. Able to work with customer and provide best-fit solutions and able to guide team technically in delivering those solutions. Should have had strong implementation experience in API Management, Data / Application integration and in workload migration and/or large-scale cloud native application. Skills and experience * Azure Certified Solution Architect with deep azure cloud architecture, design and development skills, with overall 12+ years of IT industry experience, and at least 5+ years of working experience with the Microsoft Azure cloud platform * Hands on experience in architecting, implementation solutions in Azure * Proficient in defining and implementing Cloud Azure based solution * Strong development experience on using Azure API Management, Azure LogicApp, Web API, Azure Functions ,Service Bus, Azure Data Factory, Event Grid, Event Hub Azure Kubernetes Service on Azure * Design, build and configure .Net based Microservice Applications to meet business process and application requirements. Excellent knowledge of .Net Core programming concepts * Strong Integration /API development experience on .NET * Candidate must bring in expert understanding of cloud computing, PaaS and cloud application design pattern; Deep expertise on Cloud and API/ Services Oriented Architectures with a proven ability to provide consulting and solution roadmaps for large scale cloud transformation, migration and cloud native development on Microsoft Azure platform. * Collaborate with various cross functional teams to define and determine integration requirements * Working knowledge on Azure DevOps Roles & Responsibilities * Work independently with technical and business stakeholders Understand business problems and perform due diligence * Work with Prospects and Customers for requirement understanding and problem statement definition. * Define standards, principles and develop reference architecture for project teams. * Build the technical and business artifacts, which includes Application, Technical Architecture, Development, Migration, Governance, reviews, and enhancements. * Estimate and outline the solution approaches, can express and articulate the architecture and design rationale * Hands on in implementing proposed solutions and be able to technically guide extended teams during development and deployment of solution * Has a complete technical ownership of the delivery * Need to have excellent written and verbal communication skills for communicating with customer technically and procedurally LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

MS Dynamics CRM Systems Administrator – Trumbull CT USA Our Client is implementing a large scale system overhaul including changing and standardizing the core ERP and CRM infrastructure to a Microsoft Dynamics and Azure platform. Over the next 2 years, the systems will be implemented in stages and we are now looking for three Regional CRM System administrators (One in each of the following locations: In Trumbull CT (USA), Måløv/Copenhagen (Denmark) and Singapore or Mumbai) to support the implementation and the ongoing commercial operations. As Regional CRM System Administrator you be responsible for Application and System Administration support in the region. You will report to the CRM Technical Lead and be the bridge between regional Commercial Operations and User groups and the Central CRM development team, where your responsibility is maintaining the system, resolving issues and escalating change requests. You will also work closely with our regional Helpdesk and SuperUsers providing training and knowledge transfer to ensure quality first line system support. Your system admin responsibilities will primarily be focused on Microsoft dynamics Customer Engagement (CRM), Dynamics for Marketing but also include other solution softwares like Alignstar Territory Alignment, Xactly Performance Management and the integration with our ERP System Dynamics Finance & Operations. As The CRM Systems Administrator you will be required to perform the following tasks: Perform all administrative functions for CRM system including, monitoring data feeds, updating data values, adjusting workflows, creating new reports/dashboards, etc Act as central point of contact for all change requests and system alteration requests (BPC); working with sales, marketing, operations, and IT leadership to assess, prioritize and implement as needed Deploy Microsoft Dynamics CRM solutions and Deploy SQL Integration Services packages. Refresh and munge production databases for staging, test and development environments. Assist Development team troubleshoot issues with network, Active Directory, deployment, Windows and PowerShell. Work with development and engineering team to automate, build and test CRM solutions. Configure, implement, monitor and maintain staging environments. Troubleshoot issues and provide analysis and recommendations for resolution and prevention. Monitor and analyze system performance and provide recommendations for improvement, including system tuning and configuration changes. Provide Tier 2 and 3 association support Support and participate in the deployment of the entire Dynamics solution including but not limited to application, DB, Web Server, internet-facing deployment To successfully perform the mentioned tasks CRM Systems Administrator will require the following skills: 3+ years of Microsoft Dynamics CRM Administration experience cloud infrastructure preferred. Power BI Reporting knowledge and good hands on experience creating Dashboard, reports and data exports for business Good knowledge of Microsoft Power Automate, Flows and workflows Demonstrated ability to learn new systems and applications quickly Experience implementing and supporting Windows clients within a production environment. Strong comprehension of networking concepts such as DNS, DHCP, Email, HTTP, SSL, and TCP/IP protocols. Strong troubleshooting skills (networking, virtualization, Active Directory, Windows Server, Windows Firewall) The ability to identify the root causes of issues by analyzing patterns and trends. 3+ years writing PowerShell scripts. 2+ years Windows Server Administration. This position will be based in Trumbull CT USA The salary for this position will be in the range $90K - $130K + Benefits. Please do send your CV to us in Word format along with your salary and availability.