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Understand and translate business needs into long-term solutions. Create solution designs, producing relevant documentation, ensuring they are aligned with departmental data and security standards and any broader project architecture. Apply data modelling techniques against a range of database technologies to establish, modify or maintain a data structure and its associated components. Produce data mapping documents, showing traceability across data environments. Mentoring of a Junior Technical Architect may be required.

The Service Desk Manager is responsible for overseeing the day-to-day activities of the Service Desk ensuring users and business teams receive the support they require whilst delivering an outstanding level of customer service and user satisfaction. The Service Desk Manager role is part of the Service Desk and reports to the Senior Infrastructure Ops Engineer, they have line management responsibility of the Service Desk Analysts. Your responsibilities will include, but aren’t limited to: Instil a customer service culture of service excellence ensuring customer service levels and satisfaction are achieved. Ensure the team create and leverage knowledge and collaboration to derive increased efficiency and effectiveness. Responsible for ensuring Incidents and Requests are handled within SLA, and any escalations are handled and assigned to the appropriate team. Responsible for ensuring that Interactions are handled and updated with clear details. Responsible for ensuring that all Chats, Phone calls are actioned within SLA. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the role profile which is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

The position will be focussed on building and maintaining Infrastructure to enable the organisation to deliver rapidly and reliably deploy and innovate for our customers. A Senior Infrastructure Engineer will work with our development teams, ensuring work is delivered to the standards set out in our best practice guides. The role requires the candidate to lead on various streams of work and provide technical support to Infrastructure engineers across the organisation. As a Senior Infrastructure Engineer , the candidate must perform at the level defined within the Responsibilities You will be responsible for delivering the infrastructure and tooling to support a continuous delivery approach within Companies House. You will be user and service focused ensuring that value is delivered through improvement and automation of platform services. Working in a team of infrastructure specialists and engineers, a Senior Infrastructure Engineer builds, administers, supports, and maintains solutions as directed and according to departmental policy. Most of the time will be spent working with the delivery teams on carrying out the infrastructure work on development projects. This will include answering any queries regarding environment, configuration, and CI/CD processes. At this role level, you will: Ensure services are integrated, delivered, and operated as required. Work with technical architects to translate architectural designs into operations. Design and develop infrastructure as code, source code repositories, and Continuous Integration/Continuous Delivery pipelines to execute change on Cloud environments. Lead and support colleagues in non-functional requirements, ensuring availability, security, capacity, and performance for the platform and/or service. Transform technical requirements into an effective DevOps toolchain to enable product delivery. Ensure that deployment strategies for products are repeatable, scalable, and universally available. Have deep technical knowledge, providing support to delivery teams and solving complex problems. Ensuring best practice guides are maintained and adhered to.

On a day-to-day basis, the role centres on producing clear, high-quality analysis such as business models, process designs, option appraisals, requirements artifacts, and written briefings. This include eliciting, understanding, and prioritising the needs and goals of different colleagues and business areas, while managing differing perspectives and constraints. As an experienced practitioner, there is also the opportunity to contribute to higher-level strategic work, translating policy and wider organisational objectives into practical impacts on services, teams, and delivery plans. The role involves a blend of independent work, acting as a primary business analysis contact within a team, and collaborating with external partners such as suppliers and government departments. Line management may come later, but mentoring and supporting colleagues is an important part of the role from the outset. As involvement in more complex projects grows, so does the responsibility for guiding less-experienced team members, sharing knowledge, helping them develop their skills, and strengthening the wider business analysis community. You could be working within departments such as technology, facilities, people or information, giving you a varied workload that spans both vital internal systems and new technology supporting mission-critical activity. It is an opportunity to be part of significant projects across GCHQ that keep the UK safe, applying analytical skills to meaningful and unique challenges.

As part of the Co-Location Services Team, you will be working collaboratively with Programs and Projects, Technical Architects and other Infrastructure Engineers to ensure that the architectural designs and/or Project requirements translate into physical solutions that comply with Data Centre standards and industry best practice. This involves actively managing capacity (power, space) ensuring current and forecast demand is met. Main Responsibilities The planning, control and management of the day-to-day activities within the Data Centres which, collectively, make up the IT estate. This involves provision and management of the physical environment, including space and power allocation, and environmental monitoring that provide statistics on energy usage. Managing physical access control, and adherence to all mandatory policies and regulations concerning health and safety at work. Providing advice to teams relating to the implementation, administration and support of the Physical infrastructure solutions and services including the selection of appropriate technology that supports “Secure by Design” principles. The development, integration and ongoing continuous improvement of tooling. Managing planning of acceptance tests, coordinating both functional and non-functional specifications and provide authoritative advice and guidance on test planning. Troubleshooting and identifying physical connectivity problems across different technology capabilities including compute, storage, networking and physical infrastructure ensuring activities are monitored and progress updates are provided. Establishing and maintaining standards and procedures across a service lifecycle. The development and implementation of improvements to the Co-Location Service Product be it new offering or improvements to existing offerings including the automation of processes and integration of systems. Working pattern Due to the business requirements of this role, it is only available on a full-time basis. However, are available.

As a Software Developer you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, content specialists, delivery managers and digital architects, all of whom share a vision for making better government through smarter use of technology. You will innovate to radically transform public services for the better. The development squad you are placed on will be agreed closer to your start date, but examples of products can be found in our GitHub repositories: You can find more information about our ways of working in the HMCTS Way: Technologies we rely heavily on (Core Tech Stack): Java to write our backend services Node.js to write our frontend services Power Platform for low-code development Jenkins for CI/CD Dynatrace for application monitoring Kubernetes and Docker to run our services Azure for most of our infrastructure Terraform for infrastructure as code Postgres and Redis as our databases. Design System for our web interfaces Macs to do all the above In addition, we use a range of other technologies and continue to evolve by employing new technologies that help us deliver better services to our users As a Software Developer in HMCTS you will: Write, amend, refactor and document code to build complex programs/scripts, and as required leading on these activities. Adhere to internal process and procedures, promoting and advising others which software development standards, processes and procedures to apply. Constantly seek to learn and further develop your skills as required for your role. Monitor changes in the tech stack you use and alert on any major changes affecting our software. Adhere to industry's best practices, produce well-engineered modern products and guide others to do so in a highly competently manner. Ensure that products are secure, engineered to mitigate security threats and have the necessary security controls in place. Ensure that information is handled with confidentiality and integrity, and that products are compliant. Identify and raise risks and support Information Assurance activities. Support and maintain software as required, including in the live environment. Use modern tools to effectively and thoroughly identify, troubleshoot and fix faults. Package and deploy software built. Some activities may be outside the core office hours (in-line with the organisation's policy for OOH). Plan the development on sets of related stories and coordinate integration tasks across systems. Contribute to selection of the software development approach (plan-driven, iterative/agile etc.) for projects. Identify process optimisation opportunities with guidance and support activities to improve the development process. Choose the most appropriate from a variety of methods of prototyping, actively solicit prototypes with others. Define, analyse, plan, forecast, measure, maintain and improve all aspects of the availability of services. Control and manage service availability to meet the needs of the business in a cost-effective manner. This includes managing the capability, functionality and sustainability of service components (for example, hardware, software, network resources and software/infrastructure as a service). Design systems characterised by medium levels of risk, impact, and business or technical complexity. Take designs through the required governance. Review designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Identify, record and escalate tech debt and medium-level risks. Define the integration build. Coordinate build activities across systems and undertake and support integration testing activities. Take a test-driven approach to software development, write complex automation test scripts and participate in testing. Participate in code reviews of own work and leads code reviews of colleagues' work. Guide and advise others on technical areas you have expertise in, modern development standards and approaches to understand user stories. Coach and mentor more junior colleagues. Lead on and participate in recruitment as required. Participate in and lead on procurement activities as required. Translate user stories to a proposed design and develop software to meet user needs. Collaborate with user researchers, represent users internally and champion user research to focus on all users. Skills & Experience: Sound knowledge of programming languages and tools for development of enterprise and public facing applications utilising our core stack. Sound knowledge of HTTP, Spring web development framework and at least one RDBMS (for example PostgreSQL, Redis) Sound knowledge in a wide range of technologies and libraries used in an enterprise, such as logging and monitoring, ORM, authentication/authorisation, cloud hosting environments, systems integration, source control, package management etc. Experience of mentoring, coaching or leading other developers (at work or in meetups etc) Experience of working with modern tools and techniques An understanding of common security issues and how to mitigate them You will also want to make a positive impact on the communities we serve You are looking for new technical and leadership challenges You thrive when you work as part of a team You enjoy learning and helping others You hold yourself and others to a high standard You solve problems in a systematic way

Product Manager Competitive Salary + Bonus + Shares + Progression + Healthcare + 32 Days Holiday + International Travel + Sponsorship Linlithgow - Hybrid Are you a Product Manager with a background in Telecoms, Datacoms or Synchronization technologies and looking for progression opportunities either technically, commercially or strategically? On offer is an excellent opportunity to take on an influential role within a leading technology company that works with some of the biggest names in the industry. You'll be involved across a cutting-edge product range that continues to push boundaries in network timing, synchronization and test solutions. Established over 15 years ago, this innovative business designs and develops advanced software, hardware and cloud-based technology used by major network operators, equipment vendors and technology providers worldwide. Having built a strong reputation for performance and reliability, they are seen as a leader in the synchronization and test measurement space. As a Product Manager, you will help uncover customer needs and work with a multidisciplinary team to take new solution concepts from idea through validation and development. You will play a key role in shaping product strategy, identifying new opportunities and ensuring successful delivery of high-value solutions to the market. If you're motivated by technology, enjoy working at the interface of engineering and business, and want to help shape next-generation network solutions, this role offers the perfect platform to grow your career. The role: Product Manager for advanced network test and measurement products Lead cross-functional teams from concept to delivery Identify and capitalise on new growth opportunities Hybrid working - typically 3 days in office (Tuesday & Thursday core days) The person: Experienced Product Manager with telecoms or datacoms background Understanding of synchronization technologies such as PTP, SyncE or related systems Strong communication and stakeholder management skills Willing to travel internationally when required Reference Number: BBBH - 263584 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Data Engineer Cheltenham (Hybrid - 2-3 days onsite) £32,000 - £38,000 + Bonus + 35 Days Holiday + Hybrid Working + Share Plan + Up to 10 % Pension + Training + Progression This is an excellent opportunity for someone with early experience in data engineering to build a long-term career supporting engineering systems and enterprise data platforms within a globally operating organisation. You will join a collaborative data and engineering systems team where you will gain exposure to large-scale product and manufacturing datasets while contributing to key data improvement initiatives across the business. The organisation is part of the FTSE 100 and operates within a highly technical engineering environment and is committed to improving the quality, consistency, and governance of its product and manufacturing data. As part of a wider digital transformation programme, the business is investing in improving how data is structured, managed, and used across its global platforms. In this role, you will support the management, transformation, and quality improvement of engineering and product data across a range of enterprise systems, including PLM platforms. Working closely with engineers, data specialists, and global stakeholders, you will help extract, analyse, validate, and standardise datasets while contributing to projects that enhance data standards and workflows. The Role: * Supporting the maintenance and improvement of product and manufacturing data across engineering systems and PLM platforms * Extracting, analysing, and transforming datasets using tools such as SQL and Excel * Identifying anomalies and validating data to ensure accuracy and consistency * Preparing and loading standardised data into enterprise databases and applications * Supporting data improvement initiatives and small-scale projects across the business The Person: * Hands on experience in a data-focused role such as data analyst, data coordinator, or similar * Experience using data tools such as SQL, Excel, Power BI, Python * A strong analytical approach with the ability to work with large datasets * Good communication skills and the ability to work with a range of stakeholders Reference Number: BBBH270898 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

The key responsibilities of the Lead Technical Architect are to: Provide technical leadership in a multi-team environment and using varied solution development lifecycles. Challenge entrenched practices Define clearly as-is and to-be architectures proportionate to the requirements of the team and environment. Be responsible for leading the technical design of systems and services, justifying and communicating design decisions Assure other services and system quality, ensuring the technical work fits into the broader strategy for government Explore the benefits of cross-government alignment where feasible Support the development of architectural patterns and roadmaps specific to the projects or services being worked on Contribute to reference architecture models and repository. Provide effective impact assessment of change proposals. Ensure projects and programmes are compliant with strategy and architecture. Assess and communicate the value of the project/programme architecture. In delivering these responsibilities you will be expected to: Build effective relations and engagement with senior management. Provide or oversee the provision of effective technical advice to multiple teams ensuring that solutions adhere to accepted architectural principles. Articulate to a professional standard complex technical idea in clear, informative and accessible language, tailored as necessary for the intended audience. Utilise appropriate methods, techniques and tools for planning, organising, resourcing, directing, co-ordinating and monitoring ongoing activities.

Main duties consist of but are not limited to Technical Responsible for writing, executing and maintaining functional/non-functional automated UI and API tests/suites aligned against acceptance criteria to support our continuous deployment environment Be responsible for the design, coding, testing, maintenance, and documentation for robust, scalable and reusable solutions that deliver exceptional user experience using DevOps best practice Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Work closely with software developers to reach a common understanding of the code base and test coverage at unit level Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to. Identify and manage defects, incidents, risks and issues in line with IPO standards Build automated test solutions from scratch in line with IPO Test Strategy and IPO Engineering Principles Contribute to the design, coding, testing and documentation of small scale to large, complex or mission critical program Implement toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Applies “progress over perfection” principle Takes full responsibility for decisions and delivers Inner composure, recovers quickly from setbacks and learns from the experience Highly driven & inspires others to move things along and make things happen Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Take responsibility for ensuring that the team test and build activities follow agreed governance and processes Promote and display the IPO and Civil Service Values Guide more junior members in their personal development Coach and mentor colleagues Continuously improves technical knowledge and stays abreast of latest trends

Day to day, you’ll support the gathering and validation of business and user needs through workshops, interviews, document reviews and collaborative working. Working with more senior analysts, you’ll assist in the production of analysis, defining and escalating risks. And you’ll prepare materials for stakeholders, capture feedback, and ensure information is always accurate and clear. You’ll be supported by an experienced Business Analyst who’ll help you manage your portfolio of projects and grow your skills. It’s an excellent opportunity to develop your core business analysis skills, gain exposure to delivery environments, and build an understanding of how analysis supports decision making. When you’re ready, there’ll also be the chance to take on more complex projects and progress to a more senior role. You could be working within technology, facilities, people or information departments, to name a few. So, your diverse workload will vary between supporting vital internal systems and processes, to helping develop new tech that supports mission-critical activity. You’ll also work with stakeholders throughout the UK’s Intelligence Services and support teams through periods of change.

We are looking for a Lead Technical Architect to join our dynamic and innovative workforce at an exciting and challenging time. The role holder will need to demonstrate the appetite and commitment to help drive the organisation through significant transformation programmes. You will work with several teams across the Driver & Vehicle Licensing Agency’s (DVLA) IT Services (ITS) Directorate as well as across the DVLA’s business directorates to develop architectural patterns and solution designs. You will work collaboratively with ITS Engineering squads to deliver new solutions and help transition these into operational service. Your responsibilities will include, but aren’t limited to: Be responsible for leading the technical design of systems and services, justifying and communicating design decisions. Assure other services and system quality, ensuring the technical work fits into the broader strategy for government. Explore the benefits of cross-government alignment. Provide mentoring within teams. Provide leadership to other architects. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Main duties consist of but are not limited to: Vulnerability Management (Primary Focus) Lead and enhance the organisation’s vulnerability management programme, including our Penetration Testing programme across a complex hybrid IT environment covering both infrastructure and applications. Scoping, prioritising work, engaging with stakeholders, and ensuring remediation activities happen in a timely fashion. Prioritise vulnerabilities using a risk‑based, threat‑informed approach to support organisational objectives, regulatory requirements, and audit needs. Oversee the full lifecycle of vulnerabilities, including triage, mitigation planning, remediation recommendations, and stakeholder coordination. Develop and maintain vulnerability management policies, procedures, standards, and best practice guidance. Threat Intelligence Produce high quality tactical, operational, and strategic intelligence assessments and briefings using analysis and interpretation of current threat intelligence. Utilising and liaising with internal stakeholders, commercial sources, open-source intelligence and government partners to provide a rounded, comprehensive view of the current threat landscape. Lead initiatives to strengthen the organisation’s intelligence capability and participate in information sharing communities. Incident Response Support Contribute and enhance our incident response processes, representing Cyber Security in operational incident calls, keeping stakeholders informed and liaising with government bodies to ensure timely and effective management of threat intelligence and threat hunting. Cyber Risk Management Play an integral part in Cyber Security risk management, conducting risk and threat assessments aligned with regulations. Using your knowledge of standards and expertise to support our stakeholders by providing pragmatic and proportionate advice and best practice guidance. Metrics & Reporting Develop and maintain actionable metrics that demonstrate the effectiveness of the organisation’s vulnerability management and threat intelligence capabilities.

As a Lead AI Engineer, you'll: Work within agile, multidisciplinary teams to identify, develop, configure and deliver AI / machine learning models so they can be used in products and services, defining minimum viable products (MVPs) and iterating based on user needs Engaging with programme leads and stakeholders to ensure approaches are appropriate and outputs meet end-user expectations Lead workstreams to identify, develop, configure and deliver AI models for AI prototyping and scaling, testing and production and assuring them to ensure they meet performance requirements Working closely with others to integrate models into existing systems Take responsibility for ensuring models used in live products and services stay safe, secure and continue to work effectively, apply your knowledge of policies relating to AI ethics and responsible use Work with stakeholders to identify and address ethical and privacy concerns. Research and apply developments in data ethics and privacy to improve compliance and processes Confidently define / build / configure AI models to support AI delivery in line with best practice and standards Use agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools Establish enterprise-scale AI deployment / life cycle working in collaboration with Digital / Cyber / Data Protection and Knowledge Information Management teams Continuously improve delivery by identifying potential efficiencies and savings in existing processes, ensuring resources are utilised appropriately Lead on collaboration and building AI capability while supporting the continuous development and upskilling of the wider technical team Line or matrix manage junior members of the team and interns as required, providing support to their learning and development Role model and champion your role in AI across the organisation and more widely across government and have a curiosity for the latest trends in GenAI, LLMOps, and ML more broadly

Your responsibilities will include, but aren’t limited to: Leading the planning, execution, and reporting of testing activities using appropriate test tools and frameworks. Applying and optimising existing test tools, frameworks, and reusable assets to improve test efficiency and coverage. Embedding quality from the start by defining acceptance criteria and promoting early engagement in testing activities. Collaborating with cross-functional teams to align testing priorities with user needs, business value, and product risk. Providing expert guidance on defect management, test analysis, and continuous improvement of testing practices. Driving consistency in testing approaches, standards, and ways of working across delivery teams. Using data insights and defect trends to recommend changes that improve quality outcomes and reduce escaped defects. Mentoring and coaching colleagues to strengthen testing capability, confidence, and shared ownership of quality. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Open Sessions: Would you like to find out more about the role, the team and what it’s like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on the 5th March 2026 –

A Junior Test Engineer plays a key role in supporting the delivery of high-quality software by working closely with experienced test professionals to develop core testing skills and knowledge. In this role, you will proactively collaborate with team members and stakeholders to understand requirements and contribute to the planning, design, and execution of comprehensive testing activities. This includes both functional and non‑functional testing across applications and infrastructure, delivered within Agile and Waterfall environments. Through hands‑on involvement and continuous learning, the Junior Test Engineer helps ensure that products meet expected standards of functionality, reliability, and user experience. Your responsibilities will include, but aren’t limited to: Contribute to and maintain technical test suites under supervision Follow engineering practices and standards to apply test approaches, plans and strategies under supervision Analyse artefacts such as user stories, prototypes, processes and designs with support Support the development of reports, recording of outcomes and resolution of defects Understand the technical tooling and engineering approach to design and execute tests For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.