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Job Title: Technical Consultant Location: Home Based Salary: Highly Competitive + Bonus Job type: Full Time, Permanent About the role; As a Technical Consultant, you will be part of the Technical Delivery team. The Microsoft Cloud platforms are central to our business strategy, and this role will require you to architect and deploy solutions within Microsoft 365 and Azure. You will design, plan, execute and complete projects according to agreed deadlines and within budget. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Design and implement technical solutions predominately within Microsoft 365 and Microsoft Azure Design authority for Project Delivery team Pre-project liaison with customers / Client Success Managers / Client Directors and Technical Specialists to agree objectives Prepare technical plans and execution of plan to completion with customer acceptance Hardware and software installations based primarily around Microsoft / Hewlett Packard technologies at customer sites UK Wide Document all project work to a high standard Maintain awareness of new and emerging technologies Assist with post-installation issues where required About you: Knowledge, Skills & Experience; Educated to degree level or equivalent At least one Microsoft Azure certification - preferably Microsoft Azure Architect Expert (AZ303/304 or AZ104/305) Current or working towards; Microsoft Expert, CCNA, VCP or equivalent qualification would be desirable Prince2 Foundation/Practitioner or other project management qualifications would be a distinct advantage Significant experience in a similar role Proven effective communication and influencing skills Excellent knowledge of current IT Technologies Excellent knowledge of the following technologies; Microsoft Azure, Azure IAAS, PAAS, Storage and Networking, Identity and Authentication (MFA), Azure HA/DR, scaling and backup, Azure Monitor Microsoft 365 Threat Protection, Identity and Access Management, Device and Application Management, Information Protection, Compliance, Email and Teams Microsoft Windows Serve (up to at least 2024) Virtualisation - Microsoft Hyper-V, VMware Microsoft desktop operating systems - Windows 11 etc LAN technologies - switching, routing, VLANs etc. (hardware to include HPE, Cisco.) WAN technologies - routers, firewalls (hardware to include Sophos, Cisco, Draytek.) Private Cloud infrastructure - Private and IAAS also including hybrid deployments Antivirus (Preferably Microsoft Defender and Sophos Endpoint) Backup Technologies - Datto, Veeam, Azure. Experience with; Azure Automation, Azure CLI, PowerShell scripting Azure DevOps, including Automation Kubernetes and Docker HPE Server and SAN infrastructure Benefits; 25 days annual leave + public holidays, rising with length of service Employee benefits trust Company bonus scheme Life assurance 4 x Salary Contributory pension scheme at 4% matched Healthcare and cash plan Electric vehicle salary sacrifice scheme Cycle to work scheme Employee discounts Employee assistance programme Paid CSR Days Company sick pay and income protection cover Enhanced Maternity and Paternity pay Employee recognition scheme Eyecare vouchers Discounted gym membership Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technical Consultant, IT Support, Technical Consultant, Technical & Training Consultant, Cybersecurity Consultant, Cybersecurity Technical Consultant, Business Intelligence Technical Advisor, Technical Advisor, Technical Specialist, Data Architect, Business Consultant, Networking and Security Consultant, Data Migration Consultant, Technical Implementation Consultant, Technical Support Advisor, Technical Service Delivery Advisor may also be considered for this role.

Context: Under Group IT Services Distributed Products, the “Storage” product aims at delivering best in class Storage capabilities ( SAN – Sunset Product, NAS, Hyperconverged ) for the client and the entities. The service will be responsible for the engineering and the operations of new solutions regarding Storage Technologies and its ecosystem, providing service in a global mode with all the regions. As part of its new Cloud Transformation program (ATLAS), the client has decided with its entities to modernize the remaining footprint hosted in the regional datacenters, to be able to be supporting the workloads that are not eligible to the Public Cloud Service : A. Storage Infrastructure Management · Designing and deploying Network-Attached Storage (NAS), and cloud-based storage solutions. · Configuring volumes, and storage tiers based on performance needs. · Optimizing storage performance through tuning and load balancing. · 24/7 and Early morning Organization. · Providing and share documentation ( LLD, Procedure, Process …) B. Data Protection & Backup · Implementing backup and disaster recovery strategies to preventing data loss. · Service for backup solutions if needed. · Developing replication strategies across data centers for business continuity. C. Storage Security & Compliance · Implementing encryption, accessing controls, and role-based permissions to secure stored data. · Ensuring compliance with GDPR, HIPAA, ISO 27001, and other regulatory standards. · Monitoring and preventing ransomware and unauthorized access to storage systems. · Participating to Audit Issue Remediation. D. Capacity Planning & Optimization · Conducting storage utilization analysis and forecasting future storage needs. · Optimizing storage efficiency with features like deduplication, compression, and thin provisioning. · Automating storage management using scripts (Python, Bash, or PowerShell). E. Troubleshooting & Performance Tuning · Identifying and resolving latency, IOPS bottlenecks, or disk failures. · Performing firmware updates, storage patches, and system health checks. · Collaborating with network and database teams to optimizing end-to-end data flow. · Incident Management Expertise’s • NAS NetApp storage expertise – mandatory. • Switch Broadcom expertise – mandatory. • NAS upgrade – mandatory. • NAS Refresh – mandatory. • NetApp Cloud Volume Ontap and/Or AWS FSX N expertise – nice to have • Hyperconverged solution expertise (nice to have): Nutanix, VSAN. • Proven expertise in IT production environment (incident, 24H/7 on duty, early morning organization), with DRP architecture. • Scripting expertise and automation: Python, Ansible, Terraform • Strong general expertise in IT and Datacenter infrastructure architectures • Documentation: LLD, Exploitation Procedure, process, training materials English environment The service is for BAU deliverables( Incident resolution, change ) and will be for integrating a migration factory. The service will be for helping entities to migrate to modern landing zone. Deliverables: • Low Level Designing • Contributing to HLD • All Procedures • Training documentation for handover to business or other SME 🎯 Contexte Dans le cadre du programme de transformation Cloud ATLAS, le client souhaite moderniser les infrastructures de stockage encore hébergées dans les datacenters régionaux. Le service "Storage" de Group IT Services Distributed Products est responsable de l’ingénierie et des opérations des solutions de stockage (NAS, SAN, Hyperconverged), en mode global. 🛠️ Périmètre du service A. Gestion des infrastructures de stockage Conception et déploiement de solutions NAS et cloud. Configuration des volumes et des niveaux de stockage. Optimisation des performances (tuning, load balancing). Organisation 24/7 et astreintes matinales. Documentation technique (LLD, procédures, processus). B. Protection des données & sauvegarde Mise en œuvre de stratégies de sauvegarde et de reprise après sinistre. Services de backup si nécessaire. Stratégies de réplication inter-datacenters. C. Sécurité & conformité du stockage Chiffrement, contrôle d’accès, permissions par rôle. Conformité réglementaire (GDPR, HIPAA, ISO 27001…). Surveillance contre les ransomwares et accès non autorisés. Contribution à la remédiation des audits. D. Planification de capacité & optimisation Analyse d’utilisation et prévision des besoins. Optimisation via déduplication, compression, thin provisioning. Automatisation via scripts (Python, Bash, PowerShell). E. Support & tuning des performances Résolution de problèmes (latence, IOPS, pannes disques). Mises à jour firmware, patchs, vérifications de santé. Collaboration avec les équipes réseau et base de données. Gestion des incidents. 🧠 Expertises requises Obligatoires : NAS NetApp, Switch Broadcom, upgrade/refresh NAS. Souhaitées : NetApp Cloud Volume Ontap / AWS FSxN, Nutanix, VSAN. Expérience en environnement de production IT (astreintes, DRP). Scripting & automatisation : Python, Ansible, Terraform. Connaissances solides en architecture datacenter. Documentation technique complète (LLD, procédures, formations). 📦 Livrables attendus Conception technique détaillée (LLD). Contribution aux conceptions haut niveau (HLD). Procédures opérationnelles. Documentation de formation pour transfert de compétences. • Type de prestation (Client / Hybrid / Remote) : Hybrid – 3 jours de TT • Nombre de jours/semaine ou par mois (à préciser : /s ou /m) chez le client : 5jr/Semaine • Urgency : Very High • Les astreintes (HNO, etc.) : TBD • La possibilité de renouvellement (oui/non) : Oui

EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe. Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective. Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required. Provide specialist 3rd line support when required. Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support. Facilitate the education and development of 1st and 2nd line support teams. This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations. Support the design, build and deployment of core IT systems and services: o Platforms – Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups. Networks – WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering. Cyber Security – Protection, Education, Audit, Disaster Recovery, & Business Continuity. • Review, develop and enhance the continued delivery of 1st class student learning through IT. • Identify and design solutions to enhance operations and solve business problems. • Support IT Teams in all activities that lead to the successful implementation of new solutions. • Direct the maintenance, monitoring and backup/restore of the European IT Services. • Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support, guide and/or manage IT projects as directed by the European IT Director. • Audit and review the technical integrity of core systems and services. • Review operating efficiencies to facilitate and accommodate business growth. • Define, document and disseminate IT procedures, and standards. • Manage and maintain a knowledge base for core systems and services. • Any other reasonably requested duties. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Strong technical leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. The position will be hybrid/remote with meetings in Central London. Please dos end your CV to us in Word format along with your salary and notice period.

Au sein de la direction du SI Bureautique du Pôle Numérique de notre client, l'expert consultant contribuera à la conception, la mise en oeuvre et à l'évolution des interfaces et solutions M365 à destination de l'ensemble des collaborateurs de l'organisation et ce, en adéquation avec les objectifs stratégique. Livrables : -Document d'architecture -Etude d'impact -Document d'exploitation -Mode opératoire / doc install -Rapport d'incident / REX -Suggestion d'amélioration / d'optimisation Expertises avancées des environnements techniques autour des technologies M365 suivantes : -M365 Suite : Services de Microsoft 365, en particulier Exchange Online, SharePoint Online, OneDrive for Business, Teams, Power Platform (Power BI, Power Apps, Power Automate) -Entra ID : Gestion des identités et des accès via Azure AD notamment l'hybridation avec Active Directory local, et l'intégration des applications au SSO (Single Sign-On) et la mise en place de règles d'accès conditionnelles. -Intune & Endpoint Management : Gestion des périphériques via Intune y compris les politiques de sécurité des appareils mobiles et la gestion des appareils dans un environnement M365. -Security & Compliance : Solutions de gouvernance, protection des informations et conformité principalement avec Microsoft PureView et Microsoft Defender for Office -Connaissances des architectures Cloud Azure, plus précisément des : -Concepts de Landing Zone et des Frameworks de conception Azure -Services Azure standards : Virtual Machines, Networking, Storage, App Service, API Management -Solutions de surveillance et sauvegarde : Azure Monitor, Log Analytics, Azure backup -Solutions de sécurité : Azure RBAC, Azure Firewall et Network Security Groups, Azure Key Vault -Outils d'automatisation et gestion des configurations : PowerShell, Azure DevOps, Automation, Terraform, Ansible -Capacité à définir des architectures et rédiger des documents d'architecture détaillée

Une grande organisation internationale du secteur bancaire est responsable de la production informatique à l’échelle mondiale. L’équipe DATA/IA conçoit, opère et porte l’expertise des plateformes DATA facilitant la mise en place d’architectures modernes, distribuées et hautement résilientes, tant sur site que dans le cloud. Le Data Engineering/ Expertise Big Data rejoindra l’équipe DATA/IA, actuellement composée d’une vingtaine de personnes réparties entre Paris et Singapour, et évoluera dans un environnement technique et fonctionnel riche. Les principales missions sont: Accompagner les projets dans leur migration vers des infrastructures modernes on prem et sur le cloud public : • Intervenir en assistance/expertises auprès de nos clients, obtenir leurs retours et comprendre leurs exigences • Réaliser l'étude détaillée des besoins clients en lien avec les architectes • Construire avec les CloudOps les infrastructures DATA pour le projet • Accompagnement des projets dans l'adoption de ces technologies via des workshops, formation, documentation • Paramétrer / configurer les services afin de répondre aux exigences projets • Définir la stratégies de backup et restauration • Réaliser les tests de performances, de résilience et de reprise d'activité • Implémenter le monitoring et l'alerting • Rédiger les documents d'exploitation Participer au RUN de nos services : • Gestion des demandes et incidents • Patching / Upgrade • Participation à l'astreinte de l'équipe • Amélioration continue de nos procédures/documentation Compétences recherchées : • Connaissance approfondie sur les technologies Data suivantes: Cloudera, Kafka, Spark, Flink, Nifi, AirFlow, Starburst/trino • Connaissance des Cloud Public AWS et GCP et Terraform • Connaissance des solutions Data sur le Cloud Public : AWS EMR, MSK, GCP DataProc, BigQuery, Cloud Storage, Cloud Dataflow, etc. • Connaissance approfondie linux et kubernetes • Connaissance approfondie des solutions CI/CD (Gitlab, GitOps, ArgoCD, etc) • Maîtrise de langages de programmation (Scala, Java, Python…) • Travail en Agile • Anglais • Certification ITIL V4 obligatoire 3J/Semaine sur site SQY au minimum Les astreintes (HNO, etc…) : Oui La possibilité de renouvellement : Oui Type de projet (support / maintenance / implementation /…) : Implémentation

IT Manager Our Client is a Bank based in Central London, are looking to recruit an IT Manager ideally with at least 2 years of experience in IT within the financial industry and overall 7 to 10 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Cybersecurity Strategy and Planning Evaluate and proritize security initiatives for the branch in London in collaboration with GT (Group Technology) - Group IT Security. Stay up-to-date with the latest cybersecurity threats and trends and escalate risks promptly. Ensure compliance with relevant industry regulations and standards (e.g., GDPR and any other applicable to the IT). Evaluate GT s compliance with relevant regulatory standards (eg ISO 27001) as part of critical vendor performance assessment ensuring operational resilience is maintained. In collaboration with GT, manage security systems, including firewalls, intrusion detection/prevention systems, and antivirus software. In collaboration with GT, Develop and test incident response plans and coordinate responses to security incidents and breaches Raise awareness of cybersecurity issues among bank London employees; conduct annual training /workshops to educate staff on security best practices aligned with GT. Other Duties Maintain professional and technical knowledge (Conduct Rule 2) e.g. by attending educational workshops; read professional publications; benchmarking state-of-the-art practices etc where relevant. Collaborate with stakeholders to handle backlogs and new requirements - Resolve conflicts and remove blockers for the team - Monitor, track and uphold quality of deliverables. Be the point of contact for external communications and facilitate internal communication for effective collaboration on IT related matters. Ensure work deliverables are in compliance with policies and regulatory requirements . Maintains quality service by establishing and enforcing organization standards. To act as second/third level support with GT for support related issues. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Technical/Functional skills - Proficient in common operating systems o Windows 10, Windows Server 2018 and above o Redhat Linux based Operating System - Software proficiency o VMWare v6.7 and above o Veeam Backup and Replication o Symantec Endpoint Protection o Symantec Endpoint Encryption o ManageEngine Patch Manager Plus o Microsoft Office 365 o Bloomberg FXT/eikons o Murex Treasury System o SWIFT Alliance Access (SAA) - Networking (IT) o Cisco Switches and Routers o Fortigate Firewalls o LAN/WAN Routing - Hardware o Dell PowerEdge Servers o Dell PowerVault SAN Storage - Data analysis - Basic PC/Laptop support (formatting, imaging, etc) - Experience of writing and updating IT policies, standards, procedures, and guidelines Personal skills (Soft Competencies [Core/Leadership]) - Committed and dedicated to team deliverables. - Ownership of the business - Strong interpersonal stakeholders management skills - Strong written and verbal communication skills - Ability to train IT staff, supervise and motivate team members for high performance - Experience in coordinating installations, upgrades, and maintenance - Knowledge of architecture processes and performance reports of operating systems - Strong analytical/critical thinking skills - Ability to understand and oversee code development Qualifications: Bachelors degree qualification in relevant discipline Professional Qualification and/or Regulatory, Licensing requirements Project management certification (e.g., PMP, PRINCE2) is highly desirable. Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) are highly desirable. Relevant Work Experience At least 6 years of experience in IT within the financial/banking industry is preferable. Minimum of 2 years experience in managing staff or managing teams in a cross functional set-up. The position is based in Central London and is hybrid 3 days w eek in the office. The salary for this position will be up to £65K. Please do send your CV to us in Word format along with your salary and notice period.