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Bonjour, Nous recherchons pour notre client basé en région parisienne un Service Delivery Manager Objet de la prestation La prestation s’inscrit dans le cadre du maintien opérationnel des applications informatiques mises à disposition du personnel en s’appuyant sur les processus ITIL appliqués par l’entreprise : Piloter le processus de gestion des incidents, incidents majeurs, et crises : garantir une résolution rapide et efficace, assurer le suivi des SLA et coordonner les escalades. Superviser la gestion des changements : analyser les demandes, organiser les CAB, valider les mises en production. Suivre et analyser les problèmes majeurs et récurrents, piloter les plans d’actions pour prévenir leur réapparition. Fournir un reporting régulier sur la performance des processus (KPI, SLA, backlog). Être l’interlocuteur du service Process & Tools pour contribuer à l’amélioration continue des processus ITSM. Livrables Le prestataire devra fournir : - Les documents attestant la mise à jour effective dans les outils de suivi ITSM (ServiceNow, RIES, gestion de crise), y compris les historiques de modifications ou tout document de traçabilité exigé par notre client. - Toute actualisation de la documentation opérationnelle IT - Pour chaque livrable, un critère d’acceptation et une date de remise seront définis conjointement lors du lancement du projet. Savoir-faire du prestataire Le prestataire doit justifier d’une expertise avérée dans le domaine informatique, couvrant notamment les fonctions d’exploitation et d’assistance, avec des références sur des prestations similaires en contexte ITIL. Savoir-faire nécessaire à la réalisation de la prestation Certification SAFE - Connaissance des concepts de ML, de Generative AI, de RAG, de Corpus, de LLM, d’agent, d’assistant, de prompt, d’hallucination, d’AI model… - Savoir formuler des requêtes efficaces pour interagir avec les IA génératives et obtenir les résultats souhaités - Usage critique de l’IA en prenant en compte ses limites et ses biais. - Connaissance des exigences RGPD et des aspects éthiques en lien avec l’IA. La réalisation de la prestation nécessite : - Une maîtrise courante du Français et de l’Anglais en situation professionnelle. - Une connaissance approfondie des processus ITIL, idéalement justifiée par une certification ITIL. - Une expérience confirmée dans l’exploitation et la gestion d’infrastructures IT, idéalement dans des environnements complexes. - Une capacité d’analyse des incidents et problèmes complexes, ainsi qu’une aptitude éprouvée à piloter des plans d’actions correctifs. - Une expérience dans la coordination ou la gestion opérationnelle d’équipes IT. - La maîtrise des outils ITSM (ServiceNow, RIES, ou équivalents) et d’outils d’observabilité reconnus dans l’industrie. Dans le cas où vous êtes intéressé par ce poste, pourriez-vous SVP m'envoyer votre CV au format Word en indiquant votre disponibilité ainsi que vos prétentions salariales ou votre tarification journalière si vous êtes indépendant ?

Project Manager/ Business Analyst We are seeking a versatile Project Manager/Business Analyst (hybrid) with a strong background in both business and technology projects, specifically in the banking and financial services sector. The ideal candidate will possess an in-depth knowledge of digital platforms, front and back-office processes and technologies, and will be adept at driving projects in both Waterfall and Agile environments. Key Responsibilities: Responsible for the successful delivery of projects in line with the Bank’s project management policy and framework, ensuring that appropriate governance, communications, change control and risk management are maintained. This will require experience of the end-to-end project lifecycle. Lead end-to-end project lifecycles ensuring adherence to the bank’s project management framework. Collaborate with sponsors to craft key project artefacts throughout all phases. Define, document, and communicate business requirements in conjunction with stakeholders. Create and present business process models showcasing both current and future states. Address business challenges, ideate and implement solutions. Manage project scope, plans, budgets, and ensure timely delivery within set parameters. Monitor project expenditures, timescales, and resources; intervening when deviations arise. Uphold stringent project governance, addressing and escalating risks and issues proactively. Engage and influence stakeholders at various organizational levels. Coordinate internal and external resources to achieve project goals. Ensure all projects comply with regulatory, legal, and third-party requirements. Direct and oversee system and user testing, ensuring accuracy in all communications. Skills & Abilities: As a PM: Mastery over key project management methodologies and frameworks. Proficient in project management tools, i.e. ClickUp, Jira, and MS Project. Stellar communication and relationship-building capabilities, particularly with global teams. Ability to discern overarching patterns and potential areas of improvement. Demonstrated experience in driving positive and lasting change. As a BA: Expertise in business and systems analysis methodologies. Proven experience in investigative techniques such as stakeholder interviews and workshop facilitation. Skill in converting analysis into actionable implementations. Mastery in documenting and managing end-to-end requirements, coupled with adeptness in modelling techniques like BPMN and UML. Strong organisational skills with a proactive mind-set. Experience & qualifications: Required: 5+ years in Financial Services/Banking, with exposure to front-office (Corporate and Private Banking) and related back-office functions. 5+ years as a Business Analyst and Project Manager on significant change and transformation projects. Highly proficient with project management applications such as ClickUp as well as the overall Microsoft Office suite (Excel, Visio, PowerPoint). Desirable: Professional certifications in Business Analysis (e.g. BCS). Professional certifications in Project Management (e.g. Prince2, PMP, APM, etc). This is a hybrid FTC position for 12 months initially – 3 days in the office in Central London. The salary for this position is circa £80K - £90K. Please do send your CV to me in Word format along with your salary and notice period. T

Project Delivery Manager Scope of the role: Manage the successful delivery of The Corp business and IT projects through the design, build, testing, acceptance, commissioning and handover lifecycle. Lead essential projects, managing the Corp IT project portfolio to share interdependencies and recommending trade-offs and phasing to manage competing resourcing and budget demands. Manage project gate reviews with the Head of IT to ensure each project has a robust business case, controls and delivery plan. Define and maintain standards for successful execution including documentation and metrics related to portfolio, programme, and project management. Manage project performance via objectives and key results (OKRs), monthly reviews with project sponsors. Initiate communication and improvement activities to ensure maximum alignment of The Corp Functions and IT priorities. Perform risk management and mitigation - evaluating data to prevent project problems and intervening to resolve issues where required. Manage staff within the project management team - coaching individuals in adopting improved project and portfolio management disciplines, fostering a supporting a hybrid/agile way of working within the team. Ensure that a complete picture of workflows and technical requirements are gathered and recorded to support the development of new or existing systems/applications Responsible for supporting the businesses in identifying their requirements and working with the Solutions Architect to evaluate proposed solutions, ensuring that they meet ABF security, technical and business requirements Responsible for creating and getting sign off for all project documentation as detailed in the Corp IT Projects Run Book Develop detailed project plans, for monitoring and tracking of project deliverables Ensure projects can be fully resourced for delivery within the established project plan Manage relationships and workstreams with the business, key stakeholders, management and 3rd party suppliers Ensure risks and issues are accurately identified and recorded Ensure project gates are managed and appropriate sign off is given before proceeding to the next stage of the lifecycle Manage the portfolio of projects allocated Ensure that projects are initiated through the established Corp IT Project methodology “Front Door” demand management process Contribute input to periodic project prioritisation exercises as requested Responsible for the provision of performance information, ensuring timely and accurate reports are provided to the necessary parties Support departments Corp IT related continuous improvement activities in relation to processes, procedures and documentation Produce and maintain financial forecasts for projects by tracking project budgets, actuals, and invoices and accounting for the cause of any variances against forecasts Experience Required: Significant overall progressive IT experience Proven experience working as a Sr. Project Manager or Programme Manager Ability to define the scope, planning, resources and deliverables of a project in order to meet customers’ expectations Ability to analyse project risks and develop mitigation strategies Ability to prioritise and delegate activities of project team Ability to mobilise and motivate a project team composed of The Corporate functions, IT and 3 Parties Ability to manage relationships with senior stakeholders, delivery and support teams at programme, project and individual level Ability to control and report on project budget and relevant project KPIs Ability to deal with and manage conflict whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation Experience of delivering a portfolio of projects to time, quality and budget Experience in delivering application, infrastructure and cloud projects ITIL / Prince 2 / APM / Agile qualified or equivalent and/or qualified by experience. MS Power BI or equivalent experience for project reporting Responsibilities Project and programme preparation of business and IT projects with Corporate senior stakeholders Lead and manage project execution of different sizes and complexity Provide leadership and management of project teams during all phases of the projects Contribute to continuous improvement of project management practices and tools Lead role in the development of the Project Management Office, dashboards and KPIs Day-to-day management and maintenance of the project delivery roadmap Lead project delivery continuous improvement forum Management and development of Project Managers, Contractors and 3 Parties The Client is based in Central London – there will be some remote working. Salary £75K - £100K. Please send your CV to us in Word format along with your salary and availability.

Software Asset Manager Banking London This is a new and exclusive opportunity for a Software Asset Manager to join this thriving banking business as they grow their asset management team Role details Title: Software Asset Manager Employer: investment bank Location: London City Liverpool street station and home working hybrid 50/ 50 % Permanent role, salary £60,000- 80,000 bonus and pension Requitements: experience in software asset management, ideally in financial services or regulated industries. of ITIL, ISO 19770, and software licensing models (SaaS, perpetual, subscription). Proficiency in SAM tools (e.g., ServiceNow, Flexera, Snow) and audit preparation. We have an exciting opportunity within our Service Delivery team for a Software Asset Manager. This is a fantastic role for someone with a passion for IT asset management, process improvement, and stakeholder collaboration We are seeking a compliance-driven Software Asset Manager to lead the transformation of our SAM function across EMEA, ensuring software usage is optimised, compliant, and audit-ready. Essentials of the Role Lead software lifecycle governance, including procurement, deployment, tracking, and retirement. Ensure compliance with licensing agreements and regulatory standards (e.g., DORA and ECB). Collaborate with IT, procurement, and finance to optimise software spend and manage vendor relationships. This is a fascinating role with a lot of ownership and responsibility from day one Candidate Requirements 5+ years' experience in software asset management, ideally in financial services or regulated industries. Strong knowledge of ITIL, ISO 19770, and software licensing models (SaaS, perpetual, subscription). Proficiency in SAM tools (e.g., ServiceNow, Flexera, Snow) and audit preparation. For more information, and the chance to be considered, please do send through a CV through to Kimberley Roe- Head of Change at Huxley To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role ●Lead large IT projects, including the design and deployment of new IT systems and services ●Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware ●Own projects, solutions, and key responsibilities within a larger business initiative ●Handle business-critical IT tasks and systems administration ●Research and evaluate emerging technologies, hardware, and software ●Track and maintain hardware and software inventory Responsibilities for IT Manager ●Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure ●Help define IT infrastructure strategy, architecture, and processes ●Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs ●Assess vendors and develop test strategies for new hardware and software ●Troubleshoot hardware and software issues related to internal IT ●Supervising daily operations of network and server infrastructure ●Aligning IT infrastructure with current and future business requirements and goals ●Evaluating risk, developing network recovery and backup processes ●Assessing and purchasing new and replacement hardware ●Testing, troubleshooting and adjusting information systems to operate effectively ●Implementing security of the network, data and its storage and communication systems ●Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions ●Train employees on both software and hardware, troubleshoot, and provide technical support when needed ●Develop and execute disaster procedures, and maintain data backups ●Manage information technology and computer systems ●Identify problematic areas and implement strategic solutions in time ●Preserve assets, information security and control structures ●Proven working experience as an IT Manager or relevant experience ●Excellent knowledge of technical management, information analysis and of computer hardware/software systems ●Expertise in data center management and data governance ●Hands-on experience with computer networks, network administration and network installation Qualifications for IT Manager ●Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience ●5-7 years experience in IT management ●Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies ●Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems ●Strong critical thinking and decision-making skills ●Excellent project management skills and strong ability to prioritize ●Firm grasp on IT infrastructure and operations best practices ●Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring. ●Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. ●Expertise with implementing, configuring, and testing solutions ●Proven leadership skills ●Strong creative and analytical thinking ●Professional certifications preferred (i.e. A+, Network+, CCNA, MCP)

A global medical device company are looking for Mechanical Design and Process Development Engineer with equipment design and prototyping experience. The ideal candidate will have experience designing medical mechanical equipment, as part of a new exploratory project, with some exposure to electronics. This role requires a hands-on, self-driven individual who is comfortable managing the full equipment lifecycle, from concept through to validation. A solid understanding of mechanical design principles and process development within the medical device sector is essential. Candidates should demonstrate a proactive approach to learning, adaptability, and the ability to work independently while valuing the importance of validation and quality standards. This role will focus on design initially and the role will expand as you get embedded into the project. You'll need an attitude to learn new areas quickly, proactively and often autonomously, there will be support still. Essential skills required: Mechanical Design Passion for prototyping Process development experience Qualifying equipment and tooling instruments Medical devices experience The start date is ASAP. The initial contract is for 12 months, with multiple extension options. The role is based in Galway and will require 5 days onsite per week, remote work can be looked at after the first 6 months. The rate is €45-55 per hour, depending on experience. If you have any expenses, please let me know and I can factor that into the rate for you. If you are interested in the role, please send me your latest CV and I will call you to discuss the further details. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Manager - Risk Reporting with Data Analytics Wholesale Credit and Market Risk (WMR) department within HBEU measures and monitors global credit and market risks arising from lending and trading activities as well as providing credit approval for corporates, financial institution and sovereign exposures. The team is engaged in a lot of European regulatory reporting (for ex. AnaCredit) and senior management reporting and analysis deliverables that are spread across EU countries on a need basis. The aim is to bring all these tasks together as one team and deliver them in a centralized and standardized manner. Key Accountabilities: " Understand the requirements of the regulators/senior management " Create solutions basis the knowledge of Risk systems to optimize the timeliness and accuracy of results " Explain the month on month, quarter on quarter movements in the risk metrics in a business language " Manage stake holders in Regional and Group Risk functions, coupled with finance/business as required " Builds and maintains effective working relationships with IT & System owners " Acquire data from primary or secondary data sources to meet the reporting/analysis requirements " Identify valuable data sources and automate collection processes " Identify, analyze, and interpret trends or patterns in complex data sets " Analyse the data sources and provide solutions in terms of results, bring out the business interpretation of the results and explore better possibilities of coming with an alternate approach as per the requirement " Collate, test and check independently sourced data and assess its robustness and fitness for purpose. " Automate the high volume processes supporting Group, Region and Site " Support ad-hoc requests in support of the business as necessary " Prepare effective material for dissemination to key business stakeholders at all levels of seniority. " Drive standardization of data ingestion processes to gain efficiency " Ensure the timeliness, accuracy and reasonableness of results produced by the process " Work with management to prioritize business and information needs " Locate and define new process improvement opportunities " Support junior team members in terms of delivering assigned tasks " Review junior team members work before releasing to the customers Requirements: " University degree and/or post graduate qualification with a relevant finance/quantitative/risk content " 8+ years of experience in related/relevant areas " Previous exposure to large projects involving technical IT considerations " Strong technical knowledge with any of these (SAS, SQL, Python, Tableau, BI Tools, Qlik Sense etc.) " Knowledge of banking wholesale credit risk " Proven ability to manage high volume data with embedded data quality procedures " Understanding of banking book financial products, macro-economics, econometrics and financial markets " Excellent communication skills with technical (the team) and non-technical (senior entity management around the globe) counterparts; being able to "translate" between the two worlds Self-starter, who can think proactively and demonstrate the ability to learn abstract concepts and to operate effectively against uncertainty and on unfamiliar ground The salary for this role will be in the range PLN 15K to PLN 20 20K per month. The position is based in Krakow P Please send your CV to us in Word format along with your salary in PLN or Euros.

Technology Planning and Governance Manager Be responsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3 parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3 Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. Please do send your CV to us in Word format along with your salary and availability.

A global medical device company are looking for Mechanical Design and Process Development Engineer with equipment design and prototyping experience. The ideal candidate will have experience designing medical mechanical equipment, as part of a new exploratory project, with some exposure to electronics. This role requires a hands-on, self-driven individual who is comfortable managing the full equipment lifecycle, from concept through to validation. A solid understanding of mechanical design principles and process development within the medical device sector is essential. Candidates should demonstrate a proactive approach to learning, adaptability, and the ability to work independently while valuing the importance of validation and quality standards. This role will focus on design initially and the role will expand as you get embedded into the project. You'll need an attitude to learn new areas quickly, proactively and often autonomously, there will be support still. Essential skills required: Mechanical Design Passion for prototyping Process development experience Qualifying equipment and tooling instruments Medical devices experience The start date is ASAP. The initial contract is for 12 months, with multiple extension options. The role is based in Galway and will require 5 days onsite per week, remote work can be looked at after the first 6 months. The rate is €45-55 per hour, depending on experience. If you have any expenses, please let me know and I can factor that into the rate for you. If you are interested in the role, please send me your latest CV and I will call you to discuss the further details. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Our client is looking for a DevOps Engineer, experienced with ServiceNow Change Management modules. This would be an initial 12 month fully remote contract paying £290 per day Inside IR35. Requirements: o Hands-on experience with ServiceNow Change Management modules. o Strong knowledge of DevOps tools (Jenkins, GitLab, Azure DevOps, Ansible, Terraform). o Proficiency in scripting languages (Python, PowerShell, Shell, Groovy). o Familiarity with cloud platforms (AWS, Azure, GCP) o Solid understanding of ITIL processes, especially Change, Incident, and Release Management. o Experience in integrating ITSM tools with DevOps workflows. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Seeking an experienced Contract Project Manager to lead and deliver multiple multi-discipline engineering projects within a design office environment. This is a hybrid role based in Manchester, with a strong on-site presence required (4 days per week). Key Responsibilities Manage the full project lifecycle from concept through to commissioning and handover. Oversee multiple concurrent projects, ensuring delivery on time, within budget, and to specification. Coordinate cross-functional engineering teams (mechanical, electrical, process, civil/structural). Develop and maintain project plans, schedules, and cost controls. Liaise with clients, contractors, and internal stakeholders to ensure alignment and progress. Ensure compliance with relevant industry standards, safety regulations, and quality procedures. Essential Experience Proven track record managing multi-discipline engineering projects within a design office environment. Strong project planning and control skills, including use of project management tools. Experience delivering projects in one or more of the following sectors: Brewery / Distilling Pharmaceutical Chemical Oil & Gas Ability to manage multiple projects simultaneously in a fast-paced environment. Preferred Background Mechanical engineering background. Familiarity with process plant environments and associated safety and regulatory requirements. Experience working with EPCM or consultancy-style project delivery models. Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

EU IT Solution Manager To be part of the IT Leadership Team and working closely with the European IT Director in supporting the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe. Accountable for the strategy, design, and deployment of technology solutions for IT systems and services across all Company European businesses to ensure they are simplified, standardised, reliable, and cost effective. Ensure that the Capacity and Availability of the IT systems and services can support core business functionality as and when it is required. Provide specialist 3rd line support when required. Define, measure and record service KPIs that will identify areas for development and deliver continuous improvement of IT services, processes, and support. Facilitate the education and development of 1st and 2nd line support teams. This role will enjoy hybrid working, splitting time between home and the IT Support Office, with occasional travel to the London office and other schools / business locations. Support the design, build and deployment of core IT systems and services: o Platforms – Physical hosts, virtual hosts (ESXi), Storage & Databases, SAAS Solutions, Monitoring, & backups. Networks – WAN, LAN, VPN, Wi-Fi, Firewalls, & Filtering. Cyber Security – Protection, Education, Audit, Disaster Recovery, & Business Continuity. • Review, develop and enhance the continued delivery of 1st class student learning through IT. • Identify and design solutions to enhance operations and solve business problems. • Support IT Teams in all activities that lead to the successful implementation of new solutions. • Direct the maintenance, monitoring and backup/restore of the European IT Services. • Facilitate the provision of 3rd line support to Europe IT Services, escalating to Group IT as required. • Manage major service incidents and problems through to resolution as directed. • ITIL process owner for Capacity and Performance; Availability; IT Service Continuity. • Provide technical escalation support and/or assist to IT colleagues in troubleshooting faults. • Support, guide and/or manage IT projects as directed by the European IT Director. • Audit and review the technical integrity of core systems and services. • Review operating efficiencies to facilitate and accommodate business growth. • Define, document and disseminate IT procedures, and standards. • Manage and maintain a knowledge base for core systems and services. • Any other reasonably requested duties. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. • Strong technical leadership ability and team spirit with a can-do attitude. • Self-motivation, effective time management and the ability to work unsupervised. • Must be able to use initiative and work under pressure, consistently employing a customer centric approach. • Able to demonstrate excellent analytical skills, problem solving, creative thinking and decision-making to design solutions and resolve issues. • Flexibility to work in various locations when required. IT Support environment (3rd line support) ITSM tools and methodology ITIL practice and methodology IT Project Delivery IT Architecture Must be degree educated with an ITIL Foundation. Salary for this position will be up to £60K. The position will be hybrid/remote with meetings in Central London. Please dos end your CV to us in Word format along with your salary and notice period.

Our financial services client is urgently looking for 2 Business Change Managers. One of the roles will focus on ITSCM and the other role on CMDB. Please note that these roles are hybrid with 2-3 days per week in the London office. The rate is £315 per day inside IR35. Business Change Manager - ITSCM role required experience: * Proven experience in IT Service Continuity Management, Disaster Recovery, and Business Continuity Planning. * Hands on expertise with automation and orchestration tools (e.g., VMware SRM, Azure Site Recovery, Zerto, Rubrik). * Strong knowledge of cyber resilience frameworks (NIST, ISO 27031, ITIL). * Experience in cloud and hybrid IT environments. * Ability to design and execute resilience testing scenarios. * Excellent stakeholder management and communication skills. Business Change Manager - CMDB & Change required experience: * Strong background in IT Service Management (ITSM), particularly CMDB and Change Management. * Hands on experience with discovery and automation tools (ServiceNow Discovery, BMC Helix, etc.). * Knowledge of cloud platforms (AWS, Azure, GCP) and tagging practices. * Expertise in data quality management, CI lifecycle, and remediation processes. * Familiarity with ITIL framework and change governance. * Excellent analytical, problem solving, and stakeholder management skills. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Job Title: Improvement Manager - Procurement Location: Barrow-In-Furness - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £56,000+ Depending on experience What you'll be doing: Responsibility for managing change within the function, chairing functional change boards at all levels Leading and developing the Functional Improvement team while coaching and mentoring in the effective application of tools and methodologies Analysing operational performance to identify inefficiencies, waste, and areas that would benefit from an improved performance Leading projects end-to-end, ensuring successful implementation and long-term sustainability Facilitating training sessions and workshops Tracking and reporting on benefit realisation Collaborate with the Transformation team and broader function to support the successful delivery of the Supply Chain functional strategic objectives Your skills and experiences: Essential: Proven experience in driving improvement, operational excellence, or process optimisation within Supply Chain functions, alongside demonstrable line management capability Good understanding of Procurement processes Knowledge of Lean, Six Sigma (Green or Black Belt preferred), or other improvement methodologies, with high-level analytical and problem-solving skills Experienced in managing stakeholders with an ability to guide and influence outcomes Desirable: Degree in Business, Engineering, Operations Management, or related field Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Systems of Work Enablement (CI) Team Join us as a Continuous Improvement Manager in Supply Chain and take the lead in driving impactful change. You will guide cross-functional teams to uncover opportunities, implement process enhancements, and champion a culture of continuous improvement across the function. This developing team offers a unique opportunity for you to shape its direction and influence how we operate as we continue to grow and evolve. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. #LI-KP1 #LI-Hybrid

Software Asset Manager Banking London This is a new and exclusive opportunity for a Software Asset Manager to join this thriving banking business as they grow their asset management team Role details Title: Software Asset Manager Employer: investment bank Location: London City Liverpool street station and home working hybrid 50/ 50 % Permanent role, salary £60,000- 80,000 bonus and pension Requirements: experience in software asset management, ideally in financial services or regulated industries. of ITIL, ISO 19770, and software licensing models (SaaS, perpetual, subscription). Proficiency in SAM tools (e.g., ServiceNow, Flexera, Snow) and audit preparation. We have an exciting opportunity within our Service Delivery team for a Software Asset Manager. This is a fantastic role for someone with a passion for IT asset management, process improvement, and stakeholder collaboration We are seeking a compliance-driven Software Asset Manager to lead the transformation of our SAM function across EMEA, ensuring software usage is optimised, compliant, and audit-ready. Essentials of the Role Lead software lifecycle governance, including procurement, deployment, tracking, and retirement. Ensure compliance with licensing agreements and regulatory standards (e.g., DORA and ECB). Collaborate with IT, procurement, and finance to optimise software spend and manage vendor relationships. This is a fascinating role with a lot of ownership and responsibility from day one Candidate Requirements 5+ years' experience in software asset management, ideally in financial services or regulated industries. Strong knowledge of ITIL, ISO 19770, and software licensing models (SaaS, perpetual, subscription). Proficiency in SAM tools (e.g., ServiceNow, Flexera, Snow) and audit preparation. For more information, and the chance to be considered, please do send through a CV through to Kimberley Roe- Head of Change at Huxley To find out more about Huxley, please visit Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales

Expert RPA UiPath et Blue Prism tools, C#, , or Python Description de la prestation et du contexte opérationnel : Process Analysis: • Collaborate with stakeholders to understand current business processes • Identify automation opportunities and assess their feasibility • Document existing processes and propose improvements RPA Solution Development: • Design and develop RPA solutions using UiPath and Blue Prism tools • Create automated workflows and scripts to automate repetitive tasks • Integrate RPA solutions with existing systems Testing and Deployment: • Perform unit and integration tests to ensure the quality of developed solutions • Deploy RPA robots in the production environment • Monitor robot performance and resolve any issues Maintenance and Support: • Maintain existing RPA solutions • Provide technical support to end-users • Update robots based on process changes or new requirements Training and Documentation: • Train end-users on the use of RPA solutions • Write technical documents and user guides • Share best practices and lessons learned with the team Niveau de compétence Proven experience in RPA development with UiPath and Blue Prism tools Expert Skills in data analysis and process modeling Avancé Good knowledge of programming languages such as C#, , or Python Expert