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Job Vacancy
IT Project Manager
Published on
Trumbull, Connecticut, United States of America
Our Client is Global Leader in the pharmaceutical World. They are looking to recruit an IT Project Manager with at least 10 years proven expertise as a Project Manager. The Project Manager is responsible for a set of projects (investments including the systems and organization change management within the business community). The Client has many projects underway. This role is for the management of projects with significant IT infrastructure and systems work content. Responsibilities: Work with Systems Analysts and Business Process Champions to clarify project objectives and constraints. Estimate resources needed to reach objectives and manage resources in an effective and efficient manner Work closely with project sponsor, Business Process Champions, and cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and detailed schedule for proposed projects. Implement and manage changes and interventions to ensure project goals are achieved. Work with other managers to identify and manage risks and opportunities across multiple projects within the organization. Take responsibility for setting the agenda, driving issues forward and quickly identify the root cause of any problem. Perform team-based project planning, implementation, and reporting using informal/formal program/project and risk management tools and techniques to mitigate cost, schedule, and technical impacts to the organization. Lead the review/assessment of proposed projects and investments to establish executable and achievable plans within the proposed schedule, budget, and customer proposal requirements. Actively manage a critical path which allows for a line of sight into risk/issues before they have project/program impact During project execution, confirm internal team consensus that the organization is positioned for success; resolve conflicts among the team. Provide project updates on a consistent basis to various stakeholders about project status, risks, mitigations, dependencies, adjustments, and progress. Manage work with vendors and suppliers by assigning tasks and communicating expected deliverables Utilize industry best practices, techniques, and standards throughout entire project execution Monitor progress and make adjustments as needed Measure project performance to identify areas for improvement Qualifications: Bachelor's degree in computer science, business, or a related field At least 8 years of IT project management and related experience Excellent knowledge of information technology aspects, specifically with IT infrastructure environments and business systems implementations Strong track of managing IT projects in a global environment that involve mergers & acquisitions, ERP systems, networking, voice, compliance, IT security, software development, and working with vendors Proven ability to work with IT teams, business stakeholders, and external vendors Proven ability to solve problems creatively Strong familiarity with project management software tools, methodologies, and best practices Experience managing projects through standard project lifecycle methodologies (waterfall and hybrid) Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Excellent planning and organization ability with time management skills Excellent troubleshooting and problem-solving abilities with management and leadership qualities Project Management Professional (PMP) certification preferred Competencies: To perform the job successfully, an individual should demonstrate the following behaviors: Excellent English oral and written communication skills. Motivated and curious, willing to ask questions, research issues and take on challenging projects/assignments; creative, brings innovative ideas to the table, exhibits self-confidence. Has strong achievement motivation and tenacity. Possesses ability to organize and follow-through on multiple tasks. Recognizes and attends to vital details with accuracy and efficiency. Effectively prioritizes work of staff members. Works to complete goals, tasks, and plans. Anticipates potential problems and analyzes alternative solutions. Develops/maintains effective working relationships by listening attentively to others. Communicates ideas clearly (written & verbal) while relating to people in an open/ sincere manner and participating effectively in meetings. This individual will also assist in finding solutions as well as identifying problems; communicates appropriately with team members and project stakeholders. Able to manage other individuals and maintain calm and reliable demeanor in the face of challenges. The project manager will adapt readily to change, work effectively in stressful situations, need limited guidance and direction and is comfortable working in a fast-paced environment. Diagnoses problems efficiently, gathers sufficient input before making decisions or plans, makes timely decisions, quickly determines sources of problems, identifies information needed to solve problems and analyzes and communicates issues with effective alternative solutions to team. Sensitive & responsive to internal customer needs, maintains a positive attitude, willing to listen to customer problems and seeks solutions and stays in tune with changing needs of customers. The Client is based in Trumbull CT USA The salary for this role will be circa $100K - $120K. Please send your CV to us in Word format along with your salary and availability.
Contractor job
Finance Manager
Published on
England, United Kingdom
We are currently partnering with a manafacturing business in Sheffield business park seeking an immediate notice finance manager to come in on an 18 month FTC - if interested in the sepc below please do apply! Responsibilities: Ownership of P&L and Balance Sheet responsibility & journaling consisting of but are not limited to: sales ledger & debt management – review of invoices and debt collection purchase ledger - Reviewing and authorizing all purchase orders and invoices in line with Sentric DOA payroll – prepare monthly payroll in Sage 50 (short term) and assist with migration to ADP stock – management of stock system and stock take + WIP fixed assets accruals & prepayments leases – loading into Tagetik VAT - quarterly VAT submission and sales reconciliation Prepare gross margin and sales analysis Prepare the weekly bank reconciliation and Sales and Cash reports to Cognos Prepare the monthly flash reporting General Ledger & Month End Close Lead the month close for inclusive all reporting and forecasting requirements ensuring information is submitted in a timely and accurate manner including preparation of M Forms and S Schedules Ownership of Zonegreen P&L, Balance Sheet, Cashflow and forecasts Improving transactional processes, maintain the general ledgers, simplifying the business and deploying information technology Reporting & forecasting Provide high quality business performance reporting, insight and constructive challenge to facilitate robust commercial and operational decision making Collaborate and work with Head of Sales to drive forecast visibility from a sales pipeline perspective Manage working capital and cash flow performance, support decision making on investment opportunities, and identify and highlight potential risk to the company’s financial position Management of strategic planning, annual budgeting and monthly rolling forecast cycles. Statutory Reporting & Compliance Ensuring appropriate internal controls are in place and effective across Zonegreen Preparation of the statutory accounts reporting to include at the year end, preparation of corporation tax computations plus other requirements Support the external audit providing data requested by them on a timely basis, liaising with other departments and relevant contacts in the organization Supporting on integration of Zonegreen into Sentric Ownership of insurance, company filing and renewing of property leases Payroll & Expenses: Collaborate with the UK HR Advisor to complete the monthly payroll process (HR to gain monthly HR data and pass them to the Finance Manager). System is Sage 50 Payroll with monthly payments made Adding new starters, removing leavers, entering tax code notices, making any adjustments etc. Managing and processing pension scheme. Posting payroll journals and printing payslips. Reviewing payroll reconciliation Reviewing and authorising payroll payments readied by accounts administrator. Making HMRC payroll submissions and payments Preparing P60s, P11Ds. Reviewing and authorising staff expenses payments readied by accounts administrator. At Investigo, we make recruitment feel easy. Let’s keep this simple. We’re all about your success, as your success is our business. We are part of The IN Group, a collection of six award-winning specialist brands that supply the globe with end-to-end talent solutions. With recruitment at the core of our business, we’ve been connecting people since 2003. Data & Privacy By applying, you consent to Investigo collecting and processing your data for the purpose of recruitment and placement, in accordance with applicable data protection laws. For more information, please refer to our Privacy Notice at investigo.co.uk.
Job Vacancy
Digital Solutions Analyst - Supply Chain
Published on
£41k-42k
Newbarns, England, United Kingdom
Job Title: Digital Solutions Analyst - Supply Chain Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: From £42,215 depending on experience What you'll be doing: Performing business and technical analysis on digital solutions for the Supply Chain function, collaborating closely with stakeholders within IM&T and submarine delivery programmes Identifying the optimal digital change to improve the performance of the Supply Chain function, alongside that of the wider submarine delivery programme, guiding small project teams to deliver such solutions Supporting the introduction of technical change governance and process to improve overall systems reliability and function Using appropriate methods and a systematic approach in the development, maintenance, control and publication of quality Business Analysis outputs Contributing to Supply Chain Excellence by supporting activities that deliver on People, Process & Technology, ensuring the Supply Chain function is fit for the future Your skills and experiences: Essential: Experience of business analysis for digital solutions within a large, complex, organisation, including as-is and to-be business process mapping Experience performing technical analysis, alongside a good working knowledge of digital solutions including ERP, Database, Reporting & Web Excellent stakeholder management and communication skills Desirable: Supply Chain experience, ideally within aerospace, defence or MOD Professional Supply Chain or project management qualifications (eg CIPS or APM) Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Supply Chain Digital & Data team: Yours will be a key role within Supply Chain Excellence, who are responsible for optimising a submarine supply chain handling a significant proportion of the UK defence budget. This is a fast paced, commercially driven procurement and logistics environment with a varied range of development opportunities, including within the wider BAE Group. You will be working as part of a diverse team to deliver a crucial part of the UK's National Defence Programme.We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria.
Contractor job
Product Owner Digital Technico-fonctionnel
Published on
Agile Method
12 months
450-500 €
Paris, France
Hybrid
Description détaillée de la mission La mission s’inscrit au sein d’un département digital orienté clients particuliers, entreprises et collectivités, avec une forte ambition : apporter des réponses concrètes aux enjeux environnementaux via des services numériques performants et utiles. Le/la Product Owner interviendra sur une plateforme Web stratégique, avec plus d’1,5 million de visites mensuelles, au sein d’une équipe digitale pluridisciplinaire. 1. Pilotage Produit & Vision • Challenger la solution sur les aspects techniques, fonctionnels et UX • Élaborer, structurer et maintenir la vision produit • Prioriser les besoins métier en intégrant valeur, faisabilité et contraintes techniques • Gérer, maintenir et arbitrer le Product Backlog • Définir les versions et suivre le planning de livraison 2. Développement & Spécifications • Rédiger les User Stories, critères d’acceptation et spécifications détaillées • Participer à la définition des architectures fonctionnelles et techniques de haut niveau • Travailler en étroite collaboration avec les équipes Front, Back, Infra, Support et Cybersécurité 3. Recette & Qualité • Organiser et exécuter la recette fonctionnelle • Valider les développements avant mise en production • Identifier, analyser, reproduire et qualifier les incidents • Organiser les tests utilisateurs et recueillir les feedbacks General • Piloter la maintenance corrective et évolutive en lien avec la TMA • Garantir le respect de la sécurité et du RGPD 4. Amélioration continue • Proposer des évolutions techniques et UX • Optimiser la performance, les parcours et les usages • Analyser les logs applicatifs et impacts fonctionnels • Participer à la croissance des usages digitaux et aux nouveaux service Profil recherchéFormation Bac+5 en Informatique, Digital ou Ingénierie. Expérience Minimum 5 ans en tant que : • Product Owner, • AMOA digital, • ou profil hybride technico-fonctionnel Web. Compétence – Niveau – Importance Méthodes Agile – Confirmé – Impératif General Symfony / PHP – React – APIs REST – Confirmé – Impératif SQL – Confirmé – Important SEO – Confirmé – Important Soft Skills • Passion pour le digital & sensibilité environnementale • Forte orientation expérience utilisateur • Excellente communication • Autonomie, rigueur, organisation • Capacité d’arbitrage & de priorisation • Aisance dans un environnement Web complexe Compétences additionnelles • Très bonne compréhension des logs applicatifs • Connaissance SQL (modèles & requêtes simples) • Culture sécurité IT & conformité RGPD • Capacité à concevoir des architectures fonctionnelles cohérentes Outils utilisés Azure DevOps, Trello, Slack, New Relic, GitHub, Postman, SoapUI, O365.
Contractor job
Cx Manager
Published on
6 months
€800
Uusimaa, Finland
We have a current opportunity for a Cx Manager/Engineers on a contract basis. The position will be based in Helsniki. Key requirements: M&E Background Previous data centre experience or Mission critical Familiarity with control systems for critical infrastructures Strong analytical, structural, and organizational abilities Day to day: Lead Daily/ Weekly commissioning meetings, Internally, vendor and Client Manage, deliver, and obtain approval on relevant project commissioning Plan and perform necessary checks in collaboration with the CxA Work closely with both the CxA and execution teams to ensure smooth project delivery Coordinate with execution teams and ensure timely follow-ups Lead and manage teams effectively on-site Please click to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive please visit Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Job Vacancy
Technical IT Project Manager
Published on
Trumbull, Connecticut, United States of America
Technical IT Project Manager Our Client is looking to recruit a Technical IT Project Manager who will be responsible for a set of projects (investments including the systems and organization change management within the business community – internally and with external business partners). This role is for the management of projects with significant IT infrastructure and systems work content. Work with Systems Analysts and Business Process Champions to clarify project objectives and constraints. Estimate resources needed to reach objectives and manage resources in an effective and efficient manner Work closely with project sponsor, Business Process Champions, and cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and detailed schedule for proposed projects. Implement and manage changes and interventions to ensure project goals are achieved. Work with other managers to identify and manage risks and opportunities across multiple projects within the organization. Take responsibility for setting the agenda, driving issues forward and quickly identify the root cause of any problem. Perform team-based project planning, implementation, and reporting using informal/formal program/project and risk management tools and techniques to mitigate cost, schedule, and technical impacts to the organization. Lead the review/assessment of proposed projects and investments to establish executable and achievable plans within the proposed schedule, budget, and customer proposal requirements. Actively manage a critical path which allows for a line of sight into risk/issues before they have project/program impact During project execution, confirm internal team consensus that the organization is positioned for success; resolve conflicts among the team. Provide project updates on a consistent basis to various stakeholders about project status, risks, mitigations, dependencies, adjustments, and progress. Manage work with vendors and suppliers by assigning tasks and communicating expected deliverables Utilize industry best practices, techniques, and standards throughout entire project execution Monitor progress and make adjustments as needed Measure project performance to identify areas for improvement Skill and experience required for the role: Bachelor's degree in computer science, business, or a related field At least 8 years of IT project management and related experience Excellent knowledge of information technology aspects, specifically with IT infrastructure environments and business systems implementations Strong track of managing IT projects in a global environment that involve mergers & acquisitions, ERP systems, networking, voice, compliance, IT security, software development, and working with vendors Proven ability to work with IT teams, business stakeholders, and external vendors Proven ability to solve problems creatively Strong familiarity with project management software tools, methodologies, and best practices Experience managing projects through standard project lifecycle methodologies (waterfall and hybrid) Excellent analytical skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Excellent planning and organization ability Excellent time management skills Excellent troubleshooting and problem-solving abilities Excellent management and leadership qualities Project Management Professional (PMP) certification preferred The salary for this position will be in the range $100K - $120K. The Company is based in Trumbull, Connecticut USA. Please send your CV to us in Word format along with your salary in USD and your availability.
Contractor job
Directeur de Projet SI – Tests de Performance & Automatisation
Published on
Gherkin
Project management
2 years
400-620 €
Ile-de-France, France
Hybrid
Dans le cadre d'un vaste programme d’amélioration de la qualité logicielle et de réduction des délais de mise en production, nous recherchons un Directeur de Projet SI pour piloter la transformation des pratiques liées aux tests de performance et à l’ automatisation des tests . Rattaché à la Direction des Systèmes d’Information, vous prendrez en charge un chantier stratégique visant à industrialiser les pratiques de test, harmoniser les outils et renforcer la culture « testing first » au sein des équipes techniques. Missions principales Piloter la transformation sur les tests de performance Définir et déployer la stratégie de tests de performance : tests de charge, tests aux limites, tests de rupture. Garantir la pertinence et la qualité des pratiques utilisées par les équipes projets. Structurer une gouvernance dédiée : instances, rituels, livrables, pilotage des jalons. Prioriser les besoins et organiser le reporting standardisé pour les différents domaines SI. Industrialiser et harmoniser l’automatisation des tests Fédérer les équipes autour d’une culture “testing first” et d’un framework commun. Encadrer la mise en place et l’évolution des pratiques d’automatisation. Piloter l’industrialisation et la mutualisation des outils d’automatisation. S’assurer que l’ensemble des équipes adoptent les standards définis. Pilotage global & transformation Prendre en charge la direction du projet dans toutes ses dimensions : stratégique, budgétaire, organisationnelle et technique. Gérer la relation avec les parties prenantes, arbitrer, décider, et sécuriser les engagements (qualité, coûts, délais). Préparer et accompagner la conduite du changement auprès des équipes techniques et métiers. Produire les livrables de pilotage : plan projet, supports COMOP/COPIL, reporting direction. Livrables attendus Pilotage complet du chantier (jalons, contributeurs, livrables). Reporting standardisé pour les équipes SI. Intégration des tests de performance dans toutes les stratégies de tests projets. Adoption à 100 % de la stratégie d’automatisation et des outils définis.
Job Vacancy
CHEF DE PROJET DIGITAL WORKPLACE (H/F)
Published on
Active Directory
50k-55k €
Quartier du Montparnasse, France
Hybrid
ACCROCHE SI TU SAIS BÂTIR DES INFRASTRUCTURES SOLIDES ET LES PROTÉGER DANS LE CLOUD, CETTE ANNONCE EST FAITE POUR TOI CE QUE TU RECHERCHES : Piloter des projets d’infrastructure, de cloud et de cybersécurité à forte valeur stratégique Concevoir et déployer des environnements performants, résilients et sécurisés Relever des défis techniques dans des organisations complexes et critiques Donner un nouveau souffle à ta carrière Alors nous avons la mission idéale pour toi Au sein d’un acteur majeur du secteur , tu dirigeras : Définition des architectures techniques et choix des solutions, tu réaliseras Pilotage des projets d’évolution et de migration d’infrastructure, tu coordonneras Supervision des déploiements et mises en production, tu assureras Mise en œuvre des mesures de sécurité et des plans de continuité, tu garantirás Gestion des budgets, des plannings et des ressources projets, tu piloteras Suivi des performances et gouvernance avec les parties prenantes, tu impulseras Veille technologique et intégration des innovations Cloud et Cyber, tu animeras QUI TU ES : Diplômé(e) de la formation qui va bien Expérience de ans minimum en gestion de projets d’infrastructure, cloud et sécurité IT Maîtrise des environnements cloud et cybersécurité : Bonne connaissance des infrastructures réseaux, serveurs, virtualisation et stockage À l’aise avec les méthodologies de gestion de projet et les outils de pilotage : AU-DELÀ DES COMPÉTENCES TECHNIQUES, TU ES / AS : Vision stratégique : tu sais aligner les infrastructures sur les besoins métier Pragmatique : tu proposes des solutions fiables, sécurisées et évolutives Autonome : tu pilotes des projets techniques de bout en bout Communicant(e) : tu sais fédérer des équipes pluridisciplinaires autour d’un objectif commun Méthodique : tu structures et documentes chaque étape avec rigueur Réactif(ve) : tu sais gérer les imprévus et garantir la continuité de service Pédagogue : tu accompagnes la montée en compétence des équipes techniques Orienté(e) résultat : tu sécurises et optimises la production IT à long terme
Job Vacancy
Project Delivery Manager
Published on
£75k-100k
London, United Kingdom
Project Delivery Manager Scope of the role: Manage the successful delivery of The Corp business and IT projects through the design, build, testing, acceptance, commissioning and handover lifecycle. Lead essential projects, managing the Corp IT project portfolio to share interdependencies and recommending trade-offs and phasing to manage competing resourcing and budget demands. Manage project gate reviews with the Head of IT to ensure each project has a robust business case, controls and delivery plan. Define and maintain standards for successful execution including documentation and metrics related to portfolio, programme, and project management. Manage project performance via objectives and key results (OKRs), monthly reviews with project sponsors. Initiate communication and improvement activities to ensure maximum alignment of The Corp Functions and IT priorities. Perform risk management and mitigation - evaluating data to prevent project problems and intervening to resolve issues where required. Manage staff within the project management team - coaching individuals in adopting improved project and portfolio management disciplines, fostering a supporting a hybrid/agile way of working within the team. Ensure that a complete picture of workflows and technical requirements are gathered and recorded to support the development of new or existing systems/applications Responsible for supporting the businesses in identifying their requirements and working with the Solutions Architect to evaluate proposed solutions, ensuring that they meet ABF security, technical and business requirements Responsible for creating and getting sign off for all project documentation as detailed in the Corp IT Projects Run Book Develop detailed project plans, for monitoring and tracking of project deliverables Ensure projects can be fully resourced for delivery within the established project plan Manage relationships and workstreams with the business, key stakeholders, management and 3rd party suppliers Ensure risks and issues are accurately identified and recorded Ensure project gates are managed and appropriate sign off is given before proceeding to the next stage of the lifecycle Manage the portfolio of projects allocated Ensure that projects are initiated through the established Corp IT Project methodology “Front Door” demand management process Contribute input to periodic project prioritisation exercises as requested Responsible for the provision of performance information, ensuring timely and accurate reports are provided to the necessary parties Support departments Corp IT related continuous improvement activities in relation to processes, procedures and documentation Produce and maintain financial forecasts for projects by tracking project budgets, actuals, and invoices and accounting for the cause of any variances against forecasts Experience Required: Significant overall progressive IT experience Proven experience working as a Sr. Project Manager or Programme Manager Ability to define the scope, planning, resources and deliverables of a project in order to meet customers’ expectations Ability to analyse project risks and develop mitigation strategies Ability to prioritise and delegate activities of project team Ability to mobilise and motivate a project team composed of The Corporate functions, IT and 3 Parties Ability to manage relationships with senior stakeholders, delivery and support teams at programme, project and individual level Ability to control and report on project budget and relevant project KPIs Ability to deal with and manage conflict whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation Experience of delivering a portfolio of projects to time, quality and budget Experience in delivering application, infrastructure and cloud projects ITIL / Prince 2 / APM / Agile qualified or equivalent and/or qualified by experience. MS Power BI or equivalent experience for project reporting Responsibilities Project and programme preparation of business and IT projects with Corporate senior stakeholders Lead and manage project execution of different sizes and complexity Provide leadership and management of project teams during all phases of the projects Contribute to continuous improvement of project management practices and tools Lead role in the development of the Project Management Office, dashboards and KPIs Day-to-day management and maintenance of the project delivery roadmap Lead project delivery continuous improvement forum Management and development of Project Managers, Contractors and 3 Parties The Client is based in Central London – there will be some remote working. Salary £75K - £100K. Please send your CV to us in Word format along with your salary and availability.
Job Vacancy
IT Manager
Published on
£50k-55k
London, United Kingdom
IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT services and technicians in two of London’s most prestigious and innovative schools. Crucial to this role is the ability to build strong relationships with school leaders, work in the bustling environment of schools, communicate clearly and pro-actively, and lead a team of school-based IT technicians. Key Accountabilities Control and governance of school / businesses IT services ensuring that all infrastructure, hardware, software and cloud services are deployed, managed, maintained, supported and changed effectively. Facilitate Stakeholder Management with business leaders and leadership teams through regular engagement and reporting regarding performance, business requirements and continuous improvement. To manage the on-site 2 line IT Support provided by IT Technicians using the Group ITSM tool and following IT policies, processes, procedures, and standards as deployed in line with the ITIL framework. Leadership of a group of school-based IT technicians. To be the primary IT contact for the leadership teams in your assigned schools and associated business units. Understand the role of technology in the provision of education and learning. Conduct regular school / site inspection to identify weaknesses in technology deployment, improve quality and drive continuous improvement. Conduct a formal service review each term with the school / business unit, present support performance, identify opportunities and risks, and develop areas for improvement and investment. Identify and champion school/business improvement requirements associated with technology, ensuring alignment with Group, Regional and Country Policies and Standards. Attend and represent IT at School, POD, and Regional meetings (Including School Governance in Autumn and Summer Term). Identify, document, and define critical services / processes and associated KPIs to be measured. Create periodic dashboards, scorecards and reports to demonstrate IT performance against SLA / KPI. Define and maintain a list of all IT services and applications in use for allocated schools / business units as part of the IT service catalogue. Maintain site documentation (technical, financial, and legal), ensuring the accuracy of information is preserved, kept up to date, and readily available to colleagues. Plan and manage all changes to IT services to ensure they are approved, deployed effectively, and have appropriate support agreements in place. Manage service problems and customer complaints through to resolution, engaging / updating where required with Executives and School Leadership Team members. Facilitate periodic auditing of all IT hardware, software, services, and user accounts within a school/business unit to ensure accuracy of data held in the ITSM/CMDB. Build, Manage and Develop a team of highly skilled School IT Technicians who work in the allocated schools / business units. Collaborate with the EdTech team to ensure technology and associated support in schools is aligned. Ensure all support incidents and requests allocated to technicians are correctly assigned and prioritised to ensure efficient resolution of 2nd line IT work within agreed SLAs. Provide technical escalation support and/or assist IT colleagues in troubleshooting faults To own and manage all Significant and Major Incidents in your assigned schools / business units; especially communication, incident review and follow up actions. Conduct periodic appraisals of team members, setting objectives, identify areas for development and facilitate training. Implement and monitor the adoption of ITIL process with specific focus on Stakeholder, Incident, Change, Problem and Asset Management. Support and/or manage projects and initiatives as directed by the European IT Director or European IT Service Delivery Manager. IT Management & Leadership IT Support environment (2nd & 3rd line support) ITSM tools and methodology ITIL practice and methodology Team Management (including Matrix Management of staff) Supporting diverse / remote businesses Education or similar sector Windows Desktop & Server MAC Desktop & Server Server Rooms & Cloud Services Device Management (e.g. InTune / JAMF) Network technologies and protocols Cyber Security Business Systems (e.g. Finance, MIS, CRM) Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organisation. Ability to adjust communication style (especially in terms of language) to impart technical information to non-IT colleagues. Strong leadership ability and team spirit with a can-do attitude. Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach. Part of the role will be based on site in Central London for 4 days a week and the remaining day will be remote. The salary for this position if £50K - £55K. Do send your CV to us in Word format along with your salary and notice period.
Contractor job
Senior Service Assurance Manager (Service Management)
Published on
6 months
£400-450
North West Leicestershire, England, United Kingdom
Senior Service Assurance Manager (Service Management) 6 Month contract initially Based: Onsite - Castle Donington Rate: £400 - £450 p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Senior Service Assurance Manager (Service Management) to join the team. This role will proactively monitor performance levels, identifying trends, risks and issues and will work collaboratively with the relevant Tribe leaders and its members to develop Insights, establishing root causes, and planning and tracking the implementation of required improvement initiatives and interventions. The Senior Service Assurance Manager is accountable for the performance achieved by the assigned Tribe(s) and will be able to demonstrate the increased performance and maturity over time. Key Responsibilities: The Senor Service Assurance Manager is a key role within Digital and Technology responsible for Service Management delivery assurance across their assigned D&T product, platform or infrastructure Tribe(s). Assigned to and embedded within the D&T Tribes your will provide the primary link between Service Management practices and Tribe members; this role ensures that Service Management practices are fully embedded, complied with and that the IT Services provided by the Tribe(s) are meeting the Service Levels required by the Business operations and it Stores. As an ambassador for Service Management, you will promote ITIL4, DevOps, and SecOps as complimentary frameworks, working with the various product and platform owners, squad leaders and their teams to support them to effectively balance velocity and throughput needs with the standardisation and risk reduction and operational stability achieved through adherence to the Service Management Practices. * Manage overall Tech services across the Distribution Centre * Managing overall change management, problem management and incident management * Communication with Senior stakeholders in business and technology teams * Working closely with Product and Engineering teams to ensure stability across the distribution centre * Managing IT support teams * Driving service level performances and reporting Key Skills & Experience: * Experience in Service Management * Experience in managing major incidents, problem management * Preferable experience in Logistics and Retail industry This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Contractor job
Key Account Manager - Food-tech - alimentation végétale
Published on
Project management
6 months
800-820 €
Paris, France
Hybrid
Start-up spécialisée dans la production et la commercialisation de nourriture végétale auprès des distributeurs européens et dans le secteur de la restauration hors domicile (RHD) en France. Vous serez responsable des comptes clients, de la croissance commerciale et de la disponibilité continue des produits en magasin. Vos responsabilités : Gérer les opportunités commerciales existantes en grande distribution (marque propre ou marque de distributeur). Construire et développer des partenariats en France et en Belgique, ainsi que dans l’environnement RHD français. Piloter les négociations commerciales, les accords annuels et les plans promotionnels. Suivre la performance des ventes et les tendances du marché, et transformer les analyses en actions concrètes. Accompagner les lancements de nouveaux produits et garantir une exécution parfaite en point de vente. Profil recherché : Formation / expérience professionnelle : 3 à 5 ans (ou plus) d’expérience dans la gestion de comptes clients en grande distribution et/ou restauration, idéalement dans les secteurs des biens de grande consommation ou de la food-tech. Une expérience dans le domaine du végétal est un atout majeur. Compétences techniques : Négociation, gestion de la relation client, résolution de problèmes, analyse et orientation résultats. Compétences comportementales : Esprit entrepreneurial, approche opérationnelle, maîtrise du français et de l’anglais, passion pour la durabilité et la bonne cuisine. Modalités : mission de 6 mois à temps plein, démarrage ASAP. Télétravail 1 jour / semaine. Locaux basés dans Paris intra muros.
Job Vacancy
Chef(fe) de projet Digital / Product Owner
Published on
60k-70k €
Neuilly-sur-Seine, Ile-de-France
Missions principales 1. Management fonctionnel de projet Accompagner les clients internes dans la formalisation et la maturation de leurs nouveaux besoins afin de les rendre compréhensibles, exploitables et prêts pour le développement IT (analyse métier). Structurer, orienter et challenger les besoins métiers pour garantir leur cohérence avec les objectifs stratégiques. Superviser et piloter : La conception des solutions digitales, La définition des parcours clients, La recette fonctionnelle et la validation des livrables. Animer et fédérer une communauté de super-utilisateurs pour favoriser l’engagement, la contribution et la diffusion des bonnes pratiques. 2. Delivery Management Gérer la feuille de route produit ainsi que le backlog, en assurant une priorisation cohérente avec les enjeux métiers. Définir, soutenir et optimiser la stratégie de tests fonctionnels et utilisateurs. Garantir l’alignement permanent entre les équipes métiers, les parties prenantes et les équipes techniques. Superviser le développement des fonctionnalités, en assurant leur pertinence, leur valeur et leur bonne priorisation. Suivre la performance des produits digitaux, analyser les usages et identifier les axes d’amélioration pour favoriser une évolution continue et itérative avec les clients internes. 3. Support Management Assurer le support opérationnel (“SAV”) des produits digitaux en collaboration avec les équipes IT internes et les prestataires de développement. Accompagner les clients internes dans l’identification, la clarification et la rationalisation des problèmes rencontrés. Analyser les incidents récurrents, définir leur criticité et mettre en place des plans d’actions ou des roadmaps d’amélioration continue. Profil recherché Formation : Bac +3 à Bac +5, avec au minimum 5 ans d’expérience dans le web, le digital ou le pilotage de projets numériques. Compétences techniques : Maîtrise de la gestion de projet, compréhension des concepts techniques et connaissances de base en infrastructure IT. Méthodes de travail : Connaissance des méthodes agiles (Scrum, Kanban, etc.). Compétences UX/UI : Sensibilité marquée pour l’expérience utilisateur, la conception graphique et les approches design system. Aptitudes analytiques : Forte capacité d’analyse et de synthèse, rigueur et sens du détail. Communication : Capacité à vulgariser et adapter son discours à différents interlocuteurs, notamment pour expliquer des concepts techniques complexes aux clients internes.
Job Vacancy
Business Support Administrator
Published on
£26k-26,500
PO11 0DG, Havant, England, United Kingdom
Job Title: Business Support Administrator Location: Portsmouth Naval Base - Onsite only Salary: Up to £26,500 (dependent on skills and experience) What you'll be doing: Undertakes a range of clerical and administrative duties within a department to ensure the smooth running of the department Processes documents and information received from a range of sources Identifies and undertakes initial investigation into discrepancies and shortages relating to product or services, this could involve statistical information, document control or physical stock control Collates and extracts data and produces routine reports, schedules, summaries and letters for internal circulation or for customers and suppliers Will deal with customers and suppliers and exchange information in order to clarify a situation, e.g. placing orders, arranging appointments, deliveries, etc. Verifies calculations, checks or allocates costs, checks and obtains correct authorisation and obtains information for incorrect or incomplete documents Files documents and keeps filing systems up to date such that information can be readily retrieved Your skills and experiences: Demonstrated experience in a clerical or administrative role within a Business Support environment Proficient in the comprehensive use of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Ability to complete assigned tasks accurately and within deadlines Strong working knowledge of a variety of work routines, procedures, and systems relevant to their area of responsibility Effective communication skills, both written and verbal, with the ability to liaise across teams Highly organised and detail‑focused, able to manage facilities reporting, resource allocation, IT coordination, and record keeping to ensure smooth business support services Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Operational Performance - Project Admin Support team: The Operational Performance - Project Admin Support team consists of eight dedicated administrators all based at Portsmouth Naval Base. They provide essential support to a wide range of projects across the warship support community, working closely with project team members, project managers, industry workers, and other departments. Each project within the base follows a mirrored structure, ensuring consistency and collaboration across the board. Being part of this team offers excellent opportunities for professional growth, with annual PDR goals and the chance to develop skills in different areas of the business. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date 23rd December 2025
Contractor job
Project Manager
Published on
2 months
£400-417
The Humbers, England, United Kingdom
Hybrid
**Inside IR35** **Hybrid 3 days on site in Sheffield** We are seeking an experienced Project Manager to lead a critical Infrastructure Migration Project focused on implementing OpenShift across multi-cloud, hybrid, or on-prem environments. The Project Manager will manage the full project lifecycle, coordinate technical teams, and ensure delivery within scope, budget, and timeline, while aligning with the bank's governance and regulatory standards. Key Responsibilities: Project Delivery: * Deliver infrastructure projects from initiation to implementation, ensuring compliance with financial services standards. * Develop and maintain detailed project plans, budgets, and risk registers. * Coordinate technical teams to produce clear, achievable designs and recovery documentation. * Ensure production of high-quality documentation, including recovery runbooks and architectural designs. Stakeholder & Governance: * Act as the primary point of contact for all project stakeholders. * Liaise with business stakeholders to capture requirements and provide guidance on best practices. * Ensure adherence to the bank governance, regulatory requirements, and technical standards. Team Coordination: * Oversee and coordinate activities of specialized roles: o Product Owner: Define and prioritize requirements for OpenShift implementation. o OpenShift Architect / SME: Define roadmap and provide technical guidance. o OpenShift Sr Engineer: Design cluster architecture (multi-cloud, hybrid, or on-prem). o Infrastructure Engineer: Set up underlying infrastructure (VMs, storage, networking). o OpenShift Administrator: Install, configure, manage clusters; perform upgrades and scaling. o DevOps Engineer: Automate CI/CD pipelines for application deployment. o API Integration Engineer: Automate API integrations for applications. o Automation Engineer: Automate tasks like provisioning, scaling, and patching. o Automation / PSD Support: Provide automation and platform support. o ITSO: Ensure compliance with IT security and operational standards. Budget & Vendor Management: * Manage third-party vendors and ensure timely delivery of services. * Track project costs and ensure adherence to budget. Risk & Issue Management: * Drive risk management, issue resolution, and dependency tracking across the portfolio. Essential Experience & Skills: * Demonstrated experience in infrastructure project delivery within financial services. * Strong understanding of systems architecture, operational processes, and OpenShift (must have). * Prior the bank experience (good to have). * Excellent organizational, problem-solving, and communication skills. * Ability to manage multiple priorities under tight deadlines.
Job Vacancy
IT Manager
Published on
£60k-65k
London, United Kingdom
IT Manager Our Client is a Bank based in Central London, are looking to recruit an IT Manager ideally with at least 2 years of experience in IT within the financial industry and overall 7 to 10 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Cybersecurity Strategy and Planning Evaluate and proritize security initiatives for the branch in London in collaboration with GT (Group Technology) - Group IT Security. Stay up-to-date with the latest cybersecurity threats and trends and escalate risks promptly. Ensure compliance with relevant industry regulations and standards (e.g., GDPR and any other applicable to the IT). Evaluate GT s compliance with relevant regulatory standards (eg ISO 27001) as part of critical vendor performance assessment ensuring operational resilience is maintained. In collaboration with GT, manage security systems, including firewalls, intrusion detection/prevention systems, and antivirus software. In collaboration with GT, Develop and test incident response plans and coordinate responses to security incidents and breaches Raise awareness of cybersecurity issues among bank London employees; conduct annual training /workshops to educate staff on security best practices aligned with GT. Other Duties Maintain professional and technical knowledge (Conduct Rule 2) e.g. by attending educational workshops; read professional publications; benchmarking state-of-the-art practices etc where relevant. Collaborate with stakeholders to handle backlogs and new requirements - Resolve conflicts and remove blockers for the team - Monitor, track and uphold quality of deliverables. Be the point of contact for external communications and facilitate internal communication for effective collaboration on IT related matters. Ensure work deliverables are in compliance with policies and regulatory requirements . Maintains quality service by establishing and enforcing organization standards. To act as second/third level support with GT for support related issues. To comply with all applicable FCA/PRA conduct rules. Compliance with all mandatory training as set by the Branch/Group. Technical/Functional skills - Proficient in common operating systems o Windows 10, Windows Server 2018 and above o Redhat Linux based Operating System - Software proficiency o VMWare v6.7 and above o Veeam Backup and Replication o Symantec Endpoint Protection o Symantec Endpoint Encryption o ManageEngine Patch Manager Plus o Microsoft Office 365 o Bloomberg FXT/eikons o Murex Treasury System o SWIFT Alliance Access (SAA) - Networking (IT) o Cisco Switches and Routers o Fortigate Firewalls o LAN/WAN Routing - Hardware o Dell PowerEdge Servers o Dell PowerVault SAN Storage - Data analysis - Basic PC/Laptop support (formatting, imaging, etc) - Experience of writing and updating IT policies, standards, procedures, and guidelines Personal skills (Soft Competencies [Core/Leadership]) - Committed and dedicated to team deliverables. - Ownership of the business - Strong interpersonal stakeholders management skills - Strong written and verbal communication skills - Ability to train IT staff, supervise and motivate team members for high performance - Experience in coordinating installations, upgrades, and maintenance - Knowledge of architecture processes and performance reports of operating systems - Strong analytical/critical thinking skills - Ability to understand and oversee code development Qualifications: Bachelors degree qualification in relevant discipline Professional Qualification and/or Regulatory, Licensing requirements Project management certification (e.g., PMP, PRINCE2) is highly desirable. Professional certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) are highly desirable. Relevant Work Experience At least 6 years of experience in IT within the financial/banking industry is preferable. Minimum of 2 years experience in managing staff or managing teams in a cross functional set-up. The position is based in Central London and is hybrid 3 days w eek in the office. The salary for this position will be up to £65K. Please do send your CV to us in Word format along with your salary and notice period.
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