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Job Title: Graduate Technical Customer Success Specialist Location: Reading Salary: £30,000 per annum Job Type: Full Time, Permanent About us: ProvenWorks is a UK-based Independent Software Vendor (ISV) partner of Salesforce. We specialise in developing award-winning applications that enhance data management and integration within the Salesforce ecosystem. Our commitment to innovation and customer satisfaction has positioned us as a trusted provider in the Salesforce community. We continue to be early adopters of new and emerging technologies, and we are looking for a like-minded individual to join our team and help us push boundaries. We continue to experiment with using AI tools to optimise our business as well incorporating it in to our product for the first time. We love experimenting with new technology and AI is giving us lots to play with! About the role: Customer Support Provide Level 1 and Level 2 technical support to customers and prospects, ensuring timely and effective resolution of queries. Build positive relationships with customers by understanding their needs and delivering an excellent support experience. Contribute to in-house engineered AI-powered solutions that help optimise the resolution of customer queries. Produce high-quality technical content - written and video - that supports customer success, powers self-service resources, and can be used to help ground AI models. Stay engaged with the latest AI and automation technologies and collaborate with the team to explore their application within support and knowledge processes with the chance for this scope to grow into other departments. Product Testing & Lifecycle Involvement Test product releases and updates to ensure quality, usability, and readiness for prospects and customers. Be an active part of the end-to-end product Software Development Lifecycle (SDLC) - providing input, feedback, and testing across product iterations. Collaboration & Learning Work collaboratively with stakeholders across the business, including engineering, sales, and customer success teams. Take an active role in continuous learning - with company support to work toward achieving relevant certification. Report directly to the Director of Product Engineering and contribute insights to product and support discussions. About you: Hold an undergraduate degree ideally in a technical subject. A strong interest in technology and a curiosity for learning new tools, particularly AI and automation. Some exposure to customer support, technical troubleshooting, or software implementation (through personal projects, early career experience or academic coursework). Comfortable communicating with prospects and customers via email and video calls. Excellent communication skills are essential. Organised, detail-oriented, and able to manage multiple tasks effectively. Ability to create clear, helpful documentation. Familiarity with Salesforce (CRM) is a plus, but not required. Training and certification support will be provided. Why join us: Gain hands-on experience across product support, customer success, and the product lifecycle Work at the forefront of AI-driven support and emerging technologies Be supported in achieving your career-progressing certification Collaborate with a talented, forward-thinking team Office-based role in Reading working with well-known global clients, providing opportunities for learning, close collaboration, and mentoring Help to gain relevant industry certifications Pledge 1% - you'll be entitled to 3 days paid voluntary work Company pension scheme Holiday - up to 33 days annual leave Access to our Cycle-to-work scheme Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Graduate Technical Support, Customer Success Specialist, Junior Technical Support Engineer, Graduate Salesforce Consultant, Technical Customer Support, Application Support Graduate, Graduate QA Engineer, Junior Product Specialist, SaaS Customer Success, Tech Support Graduate, Entry Level Technical Support will also be considered for this role.

UX Designer – Central London Our Client is seeking to recruit a seasoned UX Designer professional with at least 3 to 5 years experience in UX design. They are looking for a product or UX Designer to join the London team. Purpose Provide Expert leadership and contribute to Practice growth. Represent the practice in client meetings and pitches, shape the engagement and oversee the design execution, build and mentor the team. Be a design leader who will advocate about design inside and outside of the company. Key responsibilities • Lead design of all digital projects in their development stage, oversee the selection of wireframing and prototyping tools, conduct lean user test when required, and provide evaluation criteria to discover users’ needs. • Synthesize qualitative and quantitative data to derive personas, use cases, concepts, user journeys and information architecture – all leading to service, product or UX strategy. • Understand and incorporate complex technical and business requirements into compelling experience driven solutions. • Create prototypes based on high-level business, functional, and technical requirements. • Collaborate with Engineering teams and Product Management to ensure the best creative solutions are realized, implemented and delivered. • Keep abreast of latest practices, techniques and emerging technologies within the industry and employ these to develop ideas and inspire creative concepts. • Act as a design advocate internally and externally. Experience • Mid to Senior UX or product designer with over 3 years of experience working for respected clients on complex problems. • Working knowledge of lean UX processes. • Experience in interface design for desktop, tablet, and mobile. • Experience of working in an Agile environment is desired. • Proven design track record and design agency experience. • Experience in leading teams and managing design outputs through development process. Requirements • Background in UX or product design with portfolio representing that work. • Bachelor’s degree or equivalent. • World class design skills. • Working knowledge of lean UX activities, from research to prototyping. Note, this is a ‘hands on’ role and the know how is equally important to the ability to communicate the value of the process and activities taken. Based in Central London. Salary will be in the range £45K - £55K plus benefits. Please send your CV to us in Word format along with your salary and availability.

Netsuite Solutions Architect – Milton Keynes Our Client is a leading company who are looking to recruit a Solutions Architect with extensive Netsuite OneWorld expertise. You will have a degree in Computer Sciences with additional TOGAF or equivalent certifications. Must have technical working knowledge of NetSuite OneWorld Financials platform, including relevant NetSuite certifications. Ideally have at least 5 to 10 years experience of system design/architecture in cloud-based solutions including a minimum 5 years in NetSuite OneWorld. Multiple Finance ERP systems implementations – in complex Regional or global brown-field environments. Experience of full software delivery lifecycle including capturing business requirements, developing solutions, user testing & training, post go-live support and optimisation. Experience of integrating Finance packages with other strategic solutions including CRM and eCommerce platforms. Experience of and/or qualifications in Project Management methodologies such as Prince 2, PMP, MSP and Agile. In-depth knowledge of MS Office toolset including Excel to an Advanced level. Must be a creative thinker, with the ability to proactively identify areas for potential improvement (process and functionality). Have the ability lead initiatives and solution enhancements. With confidence and judgement to plan and accomplish goals. Ability to translate business/operational requirements into effective and efficient systems solutions. Experience to manage conflicting priorities/complex workload. The NetSuite Solution Architect role will require an in-depth knowledge and use of NetSuite’s OneWorld platform in a complex Regional or preferably Global environment - working with established, ‘brown-field’ operations. To implement NetSuite Order-to-Cash functionality in multiple schools to replace various legacy finance systems Own the design of the solution, working with third party developers to write the required code Work with the data migration specialist to ensure legacy data is migrated correctly Provide initial customer support to the user community immediately after go-live Document the solution and train the Business-as-Usual customer support team who will provide ongoing customer support to the user community Providing support to UAT phases of project to ensure issues are rectified in development environments and updated to deployment documentation and additional testing environments. Updating the solution design with improvements to be implemented at locations currently in scope of work and for future acquired entities on acquisition roadmap. Reviewing existing NetSuite system architecture and customisations Comply with safeguarding policies, procedures and code of conduct Demonstrate a personal commitment to safeguarding and student/colleague wellbeing Ensure that any safeguarding concerns or incidents are reported appropriately in line with policy Engage in safeguarding training when required Netsuite Financials knowledge Strong documentation capability Strong interpersonal skills English as primary language 5+ years solution architect and project delivery experience 5+ years systems implementation Multi-country projects Complex systems You must have extensive experience of all NetSuite financial modules is essential, as is their interfacing with other platforms. Based in Milton Keynes, this role will require an element of global travel. Salary for this role will be based on expertise – in the range of £55K - £70K plus benefits. Please send your CV to us in Word format along with your salary rate along with your availability.

Senior Solutions Architect with Pre Sales Experience Our Client is an international consultancy with over 3000 employees. They are now looking to recruit a Senior Solutions Architect with some Pre-Sales experience to be based at the Company’s Central London Offices. You will extensive and deep Expertise in following Application Development areas: Expertise in application architecture using modern technologies such as cloud native development, 12 factor Apps, microservices, serverless, API management, Kafka, etc. Deep knowledge of Microservices, Containers, REST APIs development, API Management tools (e.g. MuleSoft, Apigee), Kafka Solution architect with broad expertise in wide range of digital technologies in areas of application platform development, web and mobile development, cloud, integration, security, etc. Application dev experience with at least one of the cloud providers - Amazon AWS or MS Azure Understanding of distributed computing paradigm and exposure to building highly scalable systems. Experience with platform modernization and cloud migration projects Expertise in Agile development methodologies like TDD, BDD, Performance/Load testing etc. DevOps experience – CI/CD, Test Automation, Containerization – tools and processes Should be conversant with emerging technologies - chatbots, voice/conversational interfaces, RPA, Machine Learning, etc. In-depth, hands-on experience in developing web /mobile applications or platform with either Java/J2EE or .NET tech stack and database technologies such as Oracle, MySQL, etc. Exposure to polyglot programming languages like Scala, Python and Golang will be a plus Ability to read/write code and expertise with various design patterns Have used NoSQL database such as MongoDB, Cassandra, etc. Work on opportunities along with sales, practice, delivery teams through the pre-sales process Develop customer proposals – solution architecture, pitch decks, estimating solution effort, resourcing and timelines Translate requirements into solution architecture diagrams, implementation roadmap, delivery approach and other artifacts Understand business & technology issues /challenges and translate that to modern technology solutions Engage with business and IT groups to align solution architecture with strategic business direction Build a trusted advisor relationship with business and technology leaders Stay periodically engaged throughout the entire project lifecycle to ensure ongoing alignment to established solution vision Bachelors or master’s degree in engineering (computer, electronics, etc.) 20+ years of Solutions Architecture experience (or equivalent enterprise architecture experience) and in customer-facing roles Vertical domain knowledge in Financial Services will be an advantage Excellent written and verbal communication skills Experience in client-driven large-scale application platform implementation projects Experience and desire to work in a global delivery environment Ability to travel up to 40% Familiarity with architecture modeling tools. TOGAF experience / certification desired but not necessary Proven track record of designing / developing scalable solutions at the enterprise level Demonstrated success in quickly understanding business needs and aligning it to technology solutions Experience delivering solutions using an Agile / Scrum methodology Strong communications skills (e.g. active listening, requirements elicitation, oral, written, presentation, workshop facilitation, consensus building) The Clients offices as based in Holborn – Central London. The salary for this position will be based on expertise and will be in the range £90K - £120K. Please do send your CV to us in Word format along with you salary and availability.

Electronics Engineer Guildford, Surrey £40,000 - £45,000 + Holidays + Pension + Life Assurance + Career Development Excellent opportunity for an Electronics / Electrical Engineer to join a global technology engineering business, supporting the development of advanced electronic control systems used in commercial products. This company is a well-established leader in its field, delivering innovative and reliable solutions across international markets. With continued growth and investment in engineering, they are looking to expand their Engineering team with a motivated and hands-on engineer. In this role, you will support the design, testing, and continuous improvement of electronic systems, working across hardware and embedded software integration. You will be involved in fault finding, root cause analysis, and validation activities, contributing to the development of robust and high-quality products within a regulated environment. The ideal candidate will have a foundation in electronics or electrical engineering, with experience in circuit analysis, testing, and embedded systems. You will be comfortable working with lab equipment, interpreting schematics, and supporting cross-functional engineering teams. Any experience with microcontrollers, Python, or communication protocols would be beneficial. The Role: - Support design and reliability improvement of electronic systems and PCB assemblies - Investigate faults and perform root cause analysis on electronic components - Develop and execute test procedures for PCB and system-level verification - Support integration of hardware and software subsystems into final products - Collaborate with mechanical, software, and manufacturing teams - Assist with software testing where hardware interaction is required - Contribute to continuous improvement of engineering processes The Person: - Understanding of circuit schematics, PCB layouts, and electronic components - Hands-on experience with lab equipment such as oscilloscopes and multimeters - Knowledge of embedded systems and hardware/software interaction - Basic experience with microcontrollers (such as ARM or PIC) - Strong analytical, troubleshooting, and problem-solving skills - Structured and methodical approach to engineering tasks Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Database Engineer Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Introduce new field and data types for new information to be collated in the CORE environment. Integrate with all the Bank’s sub-systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Build reports based on business requirements using Hyperion Interactive Reports. Ensure that the environment is running optimally and to utilise house-keeping procedures. Sharepoint Integration: Integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. Utilise web services to integrate from cutting edge technology into legacy systems such as Equation. End of Day Cycle: Provide second and third level support for in-house programmes during the end of day cycle. Analyse and rectify any problems raised in an independent and team scenario. Ownership of a problem and deliver a solution in a timely manner. Provide out of office hours support. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Training & Competence Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Conduct Act in accordance with the FCA/PRA Code of Conduct. Business Continuity Fulfil all prescribed business continuity requirements as set out in the organisational or departmental specific plans or as instructed by the Line Manager/Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. C# Software development. Knowledge and Skills C# Programming to high level of proficiency. Software analysis and design. SQL query language. Dimensional modelling Data warehouse design concepts, (Inmon or Kimball) The Client is a Bank based in the City of London. This is a 2 year FTC position with a salary of circa £65K - £70K. Do send your CV to us in Word format along with your salary and availability.

Database Engineer with SQL Server Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. Knowledge and Skills Software analysis and design. SQL query language. Data warehouse design concepts, (Inmon or Kimball) The Client is a Bank based in the City of London. This is a 2 year FTC position with a salary of circa £65K - £70K. Do send your CV to us in Word format along with your salary and availability.

Technical Project Manager – Bank – City of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders Developing a deep understanding of projects to gain insights into the scope of service delivery Manage metrics reporting and analysis of business demand against capacity constraints Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements Provide communication and escalation to IT and business area management on critical issues Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions Experience of leading, energising and mentoring project members Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. Ability to work to tight deadlines and work calmly under pressure A high level of organisation and demonstrated skills to manage a team’s capacity Comfortable multitasking and prioritising several tasks at once Hard-working with an outgoing and positive nature Excellent communication skills, both written and verbal Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: Microsoft based environment including – MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix Network – Cisco, Palo Alto, ForcePoint, Symantec Email Security Programming Language – T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in the City of London. The salary for this position will be circa £60K - £70K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.

Technical Project Manager – Bank – City of London As the Technical Project Manager, you play an integral role in a high performing team to deliver technical projects on time, to budget and that achieve both the project objectives and increase internal customer satisfaction. This is a hybrid role where you apply your technical expertise in either software development or IT infrastructure projects. At times, you might need to chip in on business requirement scoping and technical delivery to get the project across the line. You leverage your project management expertise and adept communication skills to lead the end-to-end project lifecycle and by doing so, you directly shape the success of IT projects, and therefore our business. Key Responsibilities: Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary Taking ownership of critical risks and issues, coordinating resolution with all appropriate constituents, and establishing effective communication between stakeholders Developing a deep understanding of projects to gain insights into the scope of service delivery Manage metrics reporting and analysis of business demand against capacity constraints Manage the development and delivery of IT products utilizing Scrum and Kanban methodologies Focus on the constant improvement of quality, speed and ensuring the team learns and gets better each sprint. Collaborate with Architecture, Engineering, and security teams to comply with established policies and procedures and verifies that deliverables meet requirements Provide communication and escalation to IT and business area management on critical issues Foster and maintain good working relationships with business area representatives to remain in sync on direction and future delivery requests Key Requirements: Comfortable capturing and challenging briefs to ensure we are delivering the most worthwhile solutions Experience of leading, energising and mentoring project members Experience in IT project delivery including managing all project phases from analysis, design, build, testing, implementation and hand over to BAU teams. Ability to work to tight deadlines and work calmly under pressure A high level of organisation and demonstrated skills to manage a team’s capacity Comfortable multitasking and prioritising several tasks at once Hard-working with an outgoing and positive nature Excellent communication skills, both written and verbal Technical skillsets within IT Infrastructure and Development will be mandatory Technologies: Microsoft based environment including – MS SQL, Exchange, Active Directory, IIS, Symantec, Citrix Network – Cisco, Palo Alto, ForcePoint, Symantec Email Security Programming Language – T-SQL, VB.net, C#, PowerShell, ASP The Client is a bank based in the City of London. The salary for this position will be circa £60K - £70K. This is a 12 month FTC position. Do send your CV to us in Word format along with your salary and availability.

Job Title: Junior / Mid-Level Data & Reporting Consultant Location: Hull, UK (Officed based) Salary: £30,000 - £40,000 per annum, depending on experience Job type: Full-time, Permanent About us: We are a specialist software implementation and consultancy company delivering end to end business systems, with a strong focus on Sage 200 and complementary reporting and data solutions. As our customers increasingly look to better understand and use their data, we are growing our analytics capability and are looking for a data focused consultant to join our team. The Role: As a Junior / Mid Level Data & Reporting Consultant, you will support the delivery of reporting and analytics solutions for external customers. You will work closely with clients and internal consultants to understand their data, prepare accurate reports, and help turn raw information into meaningful business insight. You'll initially focus on Excel based reporting, data analysis, and validation, with the opportunity to grow into more advanced Power BI and SQL based solutions over time as your skills develop. This is a hands on, customer facing role offering exposure to real world business data and clear progression into business intelligence consultancy. This role is well suited to someone with strong Microsoft Excel skills, a logical and analytical mindset, and an interest in developing their career in data, reporting, and business intelligence. Experience with SQL and Power BI is beneficial but not essential, as training and development will be provided. Key Responsibilities: Build, maintain, and improve Excel based reports and data models for customers. Analyse and validate data from Sage 200 and other business systems. Work with customers to understand reporting needs and data challenges. Support the development of dashboards and visual reports (Excel and Power BI). Assist with data preparation, cleansing, and reconciliation tasks. Collaborate with senior consultants on BI and analytics projects. Produce clear documentation and provide user support and guidance. Learn and apply best practices around data accuracy, reporting, and insight. About you: Skills & Experience: Strong Microsoft Excel skills, including: Advanced formulas Pivot tables Data validation and reconciliation Logical data structuring A data focused mindset with strong attention to detail and accuracy. Experience working with business data in a reporting, analyst, or systems environment. Comfortable working with numbers, trends, and large datasets. An interest in developing skills in SQL, Power BI, and business intelligence. SQL and/or Power BI experience is desirable but not essential. Any exposure to Sage 200 or ERP systems is an advantage, but not required. Good communication skills and confidence working with customers. Organised, methodical, and keen to learn. What we offer: Salary of £30,000 - £40,000 per annum, depending on experience. A clear development pathway into Business Intelligence and analytics. Hands on exposure to customer data and real world reporting challenges. Ongoing training in Excel, Power BI, SQL, and data best practices. Supportive team environment with mentoring from experienced consultants. Long term career progression as our data and analytics offering expands. Please click the APPLY button to send your CV and covering letter for this role. Candidates with the relevant experience and job titles of; Data Reporting, Junior Data Reporting Analyst, Data Analyst, Reporting Analyst, Data Reporting & Analytics Executive, Power BI, SQL Executive may be suitable for this role.

Storage & Server Architect As an Storage & Server Architect you would be a key part of the Infrastructure unit and have overall responsibility to design, maintain and provide 2& 3 line support for all Storage & Systems hardware, Operating & Virtualisation Software, Open source and application integration. You would work towards providing a 24/7 support system. Ensure maximum availability of core systems and that performance monitoring is in place and appropriate system capacity planning is undertaken. You would also ensure that required DR and BCP provisions exist and are tested regularly. Maintenance of Infrastructure Provide storage & server hardware, virtualisation,services management, enable technical innovation that can create business value to assist with the company’s requirements and expectations. Lead large technology initiatives to build and maintain key elements of the company’s infrastructure and associated product portfolio, including but not limited to 24x7 data centre infrastructure management and evolution, remote access services and enterprise-scale database environments. Carry out annual technology and user audits. Manage the provision and maintenance of 3 party infrastructure to agreed SLA’s including hosting, personal computing support and networking at all major NGC locations. Manage all NGC owned servers, switches, firewalls and routers. Maintain appropriate licenses and subscriptions for computer hardware and software. IT Governance Manage system security, performance monitoring and alerting, ensure appropriate backups are in place and retained for all systems. Ensure a disaster recovery arrangement is maintained, as required in collaboration with the compliance team and operations are in place to ensure compliance during business continuity events. Work with Compliance Director in the development, adoption and enforcement of Information Security policies, procedures and standards. Work with the Network and Security Architect to ensure appropriate security, patching, maintain secure Internet connectivity & private network connection to/from our partners, customers and other Data & Financial Clearing House Work with Database and Development team for all compute, server and storage providing requirement & 24/7 availability. Complete annual reviews and internal audit of required ISO 27001, 9001 and 22301 standards. Competency Profile Extensive knowledge of data centre operations, , network engineering, datacentre applications, client/server computing and production operations support. Specific technologies of note include Microsoft Server & Linux Operating System. Experience with mid tier storage hardware & appliance is essential, more specifical experience with IBM Storage V37xx & V50xx series will be beneficial. Infrastructure applications, Networking, VMware, Firewall, Security and/or Enterprise-level SANs. Experience with Cloud Services & Provisioning (Experience of Oracle Cloud would be preferential) Ability to lead cross functional project teams in implementing projects of a complex nature. The Client has offices in Central London – although this position will mainly remote. The salary for this role will be circa £65K - £80K. Please do send your CV to us in Word format along with your salary and availability.

DevOps Architect with AWS - Leeds Serve as an AWS specialist, consult and provide technical guidance on AWS design, governance, performance, scalability, security, operations and cost control best practices to ensure we maximize our AWS investment Work with our partners in IT and the business to guide the architecture and high level solutioning of new products and services so that they operate excellently Assess our cloud maturity, review existing AWS cloud implementations, identify gaps and suggest improvements to improve our cloud maturity horizons Work as part of a team on larger solutions, providing technical support as requested, for internal and external Team members to meet delivery timescales Map the state of products today, and their path over the next 3-5 years to support EOL and EOS risk mitigation Support the DevOps teams who run the existing applications to improve our technical maturity levels, as well as the availability, functionality, performance, security and cost of running those applications Guide the depreciation and removal of outdated technologies and practices across the business to minimize risk Guide the adoption of new technologies and practices across the business to maximize our technological advantage Define, refine, automate and improve our processes so that as a company we’re more efficient, effective, safe and secure Promote a continuous, automated, and feedback-driven route to Production for product changes Keep up-to-date with current and future technologies, products and strategies Education: BS/MS degree in Computer Science or 4-8 years related experience AWS Certification(s) such as Solutions Architect Pro, DevOps Engineer Pro, SysOps Admin, Developer Associate. Skills Producing technical artefacts and documenting the As-Is and To-Be states Devising the best cost optimization solutions and following best practices for cloud services Defining standards and cross product patterns to improve our consistency across a wide landscape of existing and new products. Security awareness and experience, with a “security by design” mindset Agile development techniques and Project management (SCRUM, KANBAN etc.) Strong interpersonal skills with the ability to deal with individuals (internal and external) at all levels Ability to work effectively within a team and autonomously with minimal supervision The ability to support people through change A strong problem solver and a self-starter with a ‘can do’ attitude. You have a good technical knowledge of IT architectures, Infrastructure, Cloud deployments, software engineering lifecycles, DevOps tools (e.g. Docker, Kubernetes, Terraform), microservices, CI/CD In-depth understanding of cloud networking, infrastructure and security concepts Strong scripting/automation skills (Bash, Python, Powershell, or similar) Good understanding of managing environments via Infrastructure as Code (IaC) Knowledge of IP networking, VPN's, DNS, load balancing and firewalls. Understanding of Service-Oriented Architecture (SOA and REST) Azure DevOps Pipelines JIRA & Confluence Experience with the full software development lifecycle and delivery using Agile practices 3+ years of architecting and delivering public cloud solutions, particularly around AWS 5+ years of production experience within AWS Experience designing, implementing and operating large scale SaaS products Experience implementing and designing cloud native security concepts, DevSecOps, or MLOps. Hands-on experience with microservices and distributed application architecture, such as containers, Kubernetes, and/or serverless technology. Proficient in leveraging CI/CD tools to automate testing and deployment An expert who can create tooling and automation which improve developer experiences and speed of delivery. The salary for this position is circa £70K - £80K plus excellent benefits package The Client is global operation with offices in Leeds – this position will be hybrid. Do send your CV to us in Word format along with your salary and availability.

Our Client is a leading company who are looking to recruit a Solutions Architect with extensive Netsuite OneWorld expertise. You will have a degree in Computer Sciences with additional TOGAF or equivalent certifications. Must have technical working knowledge of NetSuite OneWorld Financials platform, including relevant NetSuite certifications. Ideally have at least 10 years experience of system design/architecture in cloud-based solutions including a minimum 5 years in NetSuite OneWorld. Multiple Finance ERP systems implementations – in complex Regional or global brown-field environments. Experience of full software delivery lifecycle including capturing business requirements, developing solutions, user testing & training, post go-live support and optimisation. Experience of integrating Finance packages with other strategic solutions including CRM and eCommerce platforms. Experience of and/or qualifications in Project Management methodologies such as Prince 2, PMP, MSP and Agile. In-depth knowledge of MS Office toolset including Excel to an Advanced level. Must be a creative thinker, with the ability to proactively identify areas for potential improvement (process and functionality). Have the ability lead initiatives and solution enhancements. With confidence and judgement to plan and accomplish goals. Ability to translate business/operational requirements into effective and efficient systems solutions. Experience to manage conflicting priorities/complex workload. The NetSuite Solution Architect role will require an in-depth knowledge and use of NetSuite’s OneWorld platform in a complex Regional or preferably Global environment - working with established, ‘brown-field’ operations. You must have extensive experience of all NetSuite financial modules is essential, as is their interfacing with other platforms. Based in Northampton, this role will require an element of global travel. Please send your CV to us in Word format along with your salary/daily rate along with your availability.

2 Level Application Support Engineer We are looking for a experienced technical engineer to join our growing Equities business. The platform you will be looking after is used by multiple trading desks servicing a diverse set of clients and instruments. As part of the wider platform team you will be working closely Developers along with technical, analysis and testing colleagues. Investigation and resolution of the work items at hand will require competent technical skills and a keen intellect. The business is a growth area, with current investments taking place in all of the technology, business and middle office areas. Primary Responsibilities: Monitor application components. Global support and includes weekend availability to troubleshoot production related issues and perform checkouts. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Knowledge of configuration Management systems such as Ansible. Strong Knowledge of CI tools such Bamboo or Jenkins. Ability to work both independently and in groups in an energetic, diverse environment. Debugging the system and fixing the production related issues. Handles complex operational tasks and recommends process and technology changes. Build monitor tools for production environments. Expedient deployment of new systems. Capacity planning and support for increasing volumes and business growth. Knowledge of networking and storage concepts. Escalate / follow-up on permanent fix for development related issues. Provide solutions for application automation. Manage communication of system and application outages to the end users whenever required. Resolve complex application and technical problems. Build, test and install software in Dev, QA, Prod/DR environment. Support complex efforts involving Analysis, Design, Development and testing of various application components Desired Experience/ Skills: Bachelor’s degree, preferably in Computer Science, Engineering, or Mathematics Previous career roles in Support Analyst coupled with experience within the Financial industry at least 3+ yrs. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Basic knowledge of infrastructure concepts. Nice to understand Devops tools such Bamboo or Jenkins. Hands-on experience in support of a real-time trading environment. Knowledge of support applications that use high-performance messaging/middleware. Strong analytical, and verbal and written communication skills. Strong Knowledge of FIX protocol. Java, C#, C++ development skills set, nice plus. Personal Attributes Good communication skills, including the ability to write clearly. Able to function effectively as a member of a team. Proactive with respect to personal and technical development. The position is based in the City London. The duration of this contract is 12 months. The rate for this assignment is circa £400 per day. Please do send your CV to us in Word format along with you daily rate in GBP and availability.

The Maritime and Coastguard Agency (MCA) is hiring a Lead Service Transition Manager to ensure vital digital services are successfully delivered into live operational environments. This is a senior role where your work will support systems that protect lives, ships and the environment, making sure services are reliable, resilient and ready when they’re needed most. About the role You’ll take ownership of service transition across a complex portfolio of projects, ensuring new and updated systems are introduced smoothly into live environments. Working across teams and stakeholders, you’ll play a key role in maintaining service reliability while driving continuous improvement in how services are delivered. What you’ll be doing Leading the transition of new and updated services into live environments Defining and managing service transition processes, policies and plans Ensuring services are fully ready for operational use with minimal disruption Overseeing multiple projects and managing dependencies and risks Leading collaboration across teams to align delivery with operational needs Managing and developing the Service Transition team Driving continuous improvement in service delivery and transition practices Supporting a modern, agile approach to service transition