Find your next tech and IT Job or contract role.

IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 and 3 level support. 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management (Alloy Navigator) and general overall efficiency to deliver the best service we can to our Users. Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support / 3rd party to deliver resolutions for complex matters as we’re in the process of many IT migration projects from legacy to new as well as life cycling projects Ensure all key data for IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank’s auditing principals and processes. Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit Regulatory Duties: Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy / procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank’s Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure and / or regulatory breaches. Identify new risks / control gaps within own area and escalate accordingly to your Line Manager and / or regulatory exercises. Training under a Senior IT Engineer / Head of Infrastructure in the Team during Probation period As part of the probation period, assignment of small side IT desk projects to support and deliver IT Projects Complete all annual mandatory regulatory refresher training as per the Bank’s training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Technical Experience Required: Exposure to Market Data, Bloomberg, Trader Support Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm Windows Server Environment 2012/2016 - design, deployment, maintenance and support. VM-Ware virtualisation environments. Backups (various and ability to use different applications). Networking - design/troubleshoot/installation (VLAN, routing, switching, TCP/IP and OSI) Router maintenance - wireless configuration, installation and setups. PowerShell to a competent level (backup/azure/EMC). VPN Administration and Deployment. DNS – administration of DNS internal and external. Salary will be in the range £50K - £65K. The position is hybrid with 3 days in the office in Central London. Do send your CV to us in Word format along with your salary and notice period.

IT Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a young super talented individual as an IT Infrastructure Support Analyst. You will have at least to 5 years hands-on experience within IT Infrastructure ideally from the Banking or Financial arena. Must have in-depth knowledge of troubleshooting experience with Windows, Office365 and ideally Banking applications and conferencing applications. You will be responsible for the support and maintenance of the IT infrastructure for the Branch and to provide IT support to staff. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. Business Performance duties  Familiarity with core banking systems or financial applications  Provide first/Second level support for hardware, software, and network-related issues.  Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.  Laptop imaging experience needed (WIM USB, MDT, SCCM, Intune, AutoPilot) – Image creation, management and deployments.  Assist in user account management in Active Directory, Microsoft 365, Sharepoint, Onedrive, Teams, and banking systems  Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN.  Understanding of cybersecurity measures.  Perform routine system backups and assist with disaster recovery operations.  Monitor system performance and report abnormalities to senior IT staff  Assist with software updates, patches, and antivirus management.  Exposure to following Fortinet solutions – fortigate, forticlient VPN, Symantec Endpoint Protection & Encryption, Bitlocker, SentinelOne, Cisco Switches, Tenable, Group policy, ManageEngine, Nagios, MFA  Document IT procedures and maintain technical documentation relating to role. Technical/Functional skills - Proficient in common operating systems (Linux – Redhat & Ubuntu, Windows OS –Win10 &11) - Software proficiency – 0365, Sharepoint and Teams – Banking Applications - Networking (IT) - Proficient in programming languages & Automation (good to have) - Project management - Data analysis - Excellent troubleshooting and problem-solving skills. - AV Support - Understanding of cybersecurity fundamentals The Client is based in Central London. This is a 12 month FTC position which is hybrid with at least 3 days a week in the office. The salary for this position will be circa £35K. Do send your CV to us in Word format along with your salary and availability.

Application Support with FX Options Our Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our trading and support systems. Purpose of role: • Provide day-to-day support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance. • Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. • Monitor system performance, identify potential issues, and implement proactive measures to ensure high availability and reliability. • Act as a primary point of contact for traders and other end users, addressing their technical queries and concerns promptly and effectively. • Investigate and diagnose software and hardware issues, escalating complex problems to senior IT staff or vendors when necessary. • Work closely with development teams to analyze and document system requirements as well as contribute to the design and implementation of enhancements or fixes. • Conduct system testing and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications. • Develop and maintain technical documentation, user guides, and support procedures. Requirements: • Proven experience in a similar role, providing application support for financial systems. • Strong knowledge of FX Options trading concepts and terminology including currency pairs, spot, forwards, options, and market conventions. • Proficiency in supporting and troubleshooting Windows applications. • Solid understanding of database concepts and SQL query language. • Strong knowledge of AWS/Azure. • Familiarity with FIX protocol and experience with FIX connectivity troubleshooting. • Excellent problem-solving skills and ability to work well under pressure in a fast-paced trading environment. • Effective communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical users. • Ability to work independently as well as collaboratively in a team-oriented environment. The Client is based in the City of London. The salary for this position with be in the range £70K - £110K. Do send your CV to us in Word format along with your salary and availability.

Descriptif du poste La direction IT (DSI) compte plus de 500 collaborateurs répartis en plusieurs pays (France, Italie, Royaume-Uni, Espagne, Néerlandais...), la langue commune étant l'anglais. L'Application Production Support assure la production applicative aussi bien sur la partie support technique que fonctionnel pour un Métier ou une chaîne applicative Métier donnée. Elle/Il est la/le garant(e) du maintien en conditions opérationnelles du service. Elle/Il s'assure du bon déroulé des traitements (batch, transfert,…) et du bon fonctionnement au sens applicatif du terme (données métiers pertinentes, résultat fonctionnel, exécution correcte des workflows applicatifs…). Dans un contexte d'accélération des changements, elle/il gère les différentes releases sur son périmètre. Elle/Il intervient non seulement en cas d'incidents pour restaurer le service mais également en préventif grâce à l'analyse des données et à l'automatisation permettant ainsi d'améliorer la qualité de service et l'expérience utilisateur. Elle/Il agît en tant qu'expert(e) auprès des ITOps notamment sur les exigences de production et d'infrastructure. Profil recherché AWS certified DevOps experience Java/Spring Infrastructure as code (CloudFormation) Orientation Cloud Responsabilités Assurer un support technique (et si besoin fonctionnel aux utilisateurs) Gérer les incidents sur le périmètre de rattachement en veillant à restaurer le service au plus vite en toute transparence vis-à-vis du Métier : Référencement, communication, coordination, correction, rédaction des PIR (Post Incident Review) Garantir l'éradication des problèmes S'assurer de la bonne gestion des accès applicatifs en suivant les préconisations s'appliquant à son périmètre Contribuer à la construction des tableaux de bord de la production et engager les actions définies pour l'amélioration du service Mettre en oeuvre le monitoring et superviser les composants techniques et fonctionnels de l'application Mettre en place le dispositif et le paramétrage permettant de monitorer son périmètre Suivre le bon déroulé des traitements suivant le plan de production Contrôler la qualité fonctionnelle et technique des interfaces/transferts entre applications Monitorer l'état des composants techniques de l'application Contrôler le bon déroulé des sauvegardes et restaurations applicatives Orchestrer et gérer les différentes releases sur son périmètre Créer et enrichir le référentiel documentaire de l'application. Maintenir les procédures d'exploitation Rédiger et Maintenir les procédures d'exploitation Rédiger et Maintenir un référentiel de documentations techniques Participer à la rédaction et revue du manuel utilisateur de l'application porté par les équipes développements Enrichir et mettre à jour une base de connaissances Apporter son analyse et mesurer, analyser et améliorer les performances des composants techniques et fonctionnels de l'application afin d'améliorer l'expérience utilisateur Analyser et suivre les données de performances applicative (traces, logs, évènements,…) pour améliorer la qualité de service ainsi que l'expérience utilisateur En lien avec les besoins métiers, gérer les éléments de capacité de l'application Effectuer des purges de données en accord avec le métier

We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role ●Lead large IT projects, including the design and deployment of new IT systems and services ●Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware ●Own projects, solutions, and key responsibilities within a larger business initiative ●Handle business-critical IT tasks and systems administration ●Research and evaluate emerging technologies, hardware, and software ●Track and maintain hardware and software inventory Responsibilities for IT Manager ●Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure ●Help define IT infrastructure strategy, architecture, and processes ●Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs ●Assess vendors and develop test strategies for new hardware and software ●Troubleshoot hardware and software issues related to internal IT ●Supervising daily operations of network and server infrastructure ●Aligning IT infrastructure with current and future business requirements and goals ●Evaluating risk, developing network recovery and backup processes ●Assessing and purchasing new and replacement hardware ●Testing, troubleshooting and adjusting information systems to operate effectively ●Implementing security of the network, data and its storage and communication systems ●Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions ●Train employees on both software and hardware, troubleshoot, and provide technical support when needed ●Develop and execute disaster procedures, and maintain data backups ●Manage information technology and computer systems ●Identify problematic areas and implement strategic solutions in time ●Preserve assets, information security and control structures ●Proven working experience as an IT Manager or relevant experience ●Excellent knowledge of technical management, information analysis and of computer hardware/software systems ●Expertise in data center management and data governance ●Hands-on experience with computer networks, network administration and network installation Qualifications for IT Manager ●Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience ●5-7 years experience in IT management ●Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies ●Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems ●Strong critical thinking and decision-making skills ●Excellent project management skills and strong ability to prioritize ●Firm grasp on IT infrastructure and operations best practices ●Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring. ●Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. ●Expertise with implementing, configuring, and testing solutions ●Proven leadership skills ●Strong creative and analytical thinking ●Professional certifications preferred (i.e. A+, Network+, CCNA, MCP)

2 Level Application Support Engineer We are looking for a experienced technical engineer to join our growing Equities business. The platform you will be looking after is used by multiple trading desks servicing a diverse set of clients and instruments. As part of the wider platform team you will be working closely Developers along with technical, analysis and testing colleagues. Investigation and resolution of the work items at hand will require competent technical skills and a keen intellect. The business is a growth area, with current investments taking place in all of the technology, business and middle office areas. Primary Responsibilities: Monitor application components. Global support and includes weekend availability to troubleshoot production related issues and perform checkouts. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Knowledge of configuration Management systems such as Ansible. Strong Knowledge of CI tools such Bamboo or Jenkins. Ability to work both independently and in groups in an energetic, diverse environment. Debugging the system and fixing the production related issues. Handles complex operational tasks and recommends process and technology changes. Build monitor tools for production environments. Expedient deployment of new systems. Capacity planning and support for increasing volumes and business growth. Knowledge of networking and storage concepts. Escalate / follow-up on permanent fix for development related issues. Provide solutions for application automation. Manage communication of system and application outages to the end users whenever required. Resolve complex application and technical problems. Build, test and install software in Dev, QA, Prod/DR environment. Support complex efforts involving Analysis, Design, Development and testing of various application components Desired Experience/ Skills: Bachelor’s degree, preferably in Computer Science, Engineering, or Mathematics Previous career roles in Support Analyst coupled with experience within the Financial industry at least 3+ yrs. Expertise in operating windows and Linux environment with good command over any scripting language such as Shell, Perl, Python, etc. Basic knowledge of infrastructure concepts. Nice to understand Devops tools such Bamboo or Jenkins. Hands-on experience in support of a real-time trading environment. Knowledge of support applications that use high-performance messaging/middleware. Strong analytical, and verbal and written communication skills. Strong Knowledge of FIX protocol. Java, C#, C++ development skills set, nice plus. Personal Attributes Good communication skills, including the ability to write clearly. Able to function effectively as a member of a team. Proactive with respect to personal and technical development. The position is based in the City London. The duration of this contract is 12 months. The rate for this assignment is circa £400 per day. Please do send your CV to us in Word format along with you daily rate in GBP and availability.

CONTEXTE Pour accompagner la croissance de notre pôle santé, nous recherchons un Ingénieur Support et application F/H, garant du bon fonctionnement quotidien des plateformes de nos clients du secteur santé. Intégrateur spécialisé santé depuis plus de 15 ans, Coexya intervient depuis son centre de compétences lyonnais sur des sujets d'interopérabilité, de supervision, d'hébergement applicatif et de maintien en conditions opérationnelles (MCO). Nous opérons des plateformes de partage de documents médicaux et des systèmes d'information régionaux dans plusieurs territoires (AURA, IDF, Grand Est, Occitanie, PACA). CE QUE L'ON VOUS PROPOSE En tant qu'Ingénieur support et application F/H, vous assurez la disponibilité et la fiabilité des plateformes clients. Vos missions couvrent la supervision, l'exploitation et la gestion des incidents. Vous développez une connaissance complète des infrastructures clients et supervisez les plateformes : actions de remédiation, alertes en cas de risque d'indisponibilité et contrôle des sauvegardes. En lien avec les prestataires d'hébergement, vous gérez les tickets, contribuez à l'application du PRA et suivez les actions préventives et correctives. Vous réalisez les actions récurrentes d'exploitation : maintenance, contrôles réguliers, interventions en horaires ouvrés et non ouvrés, tests de performance et mise à jour des procédures. Vous intervenez enfin sur les incidents : diagnostic, résolution et support sur les tickets complexes.

A WS Cloud Infrastructure Analyst The AWS Cloud Infrastructure Analyst is a hands-on role planning and managing AWS cloud infrastructure delivery, including daily management, capacity planning, and participating in defining the Company’s global infrastructure architecture. The Analyst will ensure the quality and timely delivery of technology efforts to support strategic infrastructure projects and works closely with other teams to define infrastructure requirements to support applications, security, and compliance initiatives. The AWS Cloud Infrastructure Analyst works with different teams to design and implement cloud solutions that fit organizational requirements. As an expert in AWS infrastructure and security configurations, recommends standards and security requirements that match written information security policy. Prior experience in an international enterprise environment is essential . Responsibilities: Collaborate with IT teams for input and operational requirements to design and implement overall cloud infrastructure and security strategy. Coordinate and lead infrastructure\security initiatives in the AWS cloud. Serve as the technical lead in AWS cloud DR and recovery strategies that align with information security policies. Develops and implements backup and recovery strategies to support data retention requirements. Evaluates and designs highly available, scalable, and redundant applications in the AWS cloud. Participate in the development and testing of an incident response plan for incidents that affect the cloud infrastructure. Ensure infrastructure is maintained and security is designed for every deployment. Manages projects to ensure that the delivery is on-time, within budget, and adopted to meet the company's information protection requirements. Actively supports the organization's cloud initiatives and responds to business requirements while achieving SLAs in place to support the organization's needs. Adhere to applicable change management policy and procedure. Qualifications: Bachelor's degree required. Candidates must possess significant analytical skills, which evolved from early academic training in Networking, Information Systems, Computer Science, or similar discipline. Minimum of 5 years' experience in a variety of infrastructure technologies. Ability to lead multi-disciplined teams when conducting incident root cause analysis. Serve as the technical expert in the AWS cloud. Desired Qualifications: Any Azure, AWS, GCP, Nutanix, Meraki, Cisco, or security certifications. Knowledge and experience with Microsoft Office and Visio Knowledge of WAN technologies, including MPLS, SD-WAN Knowledge of cloud-provided infrastructure (AWS, GCP) Prior experience implementing/maintaining Cisco ELA products including DNA, Firepower, ISE Management console, Umbrella, AMP, Stealth watch, as well as Splunk, SolarWinds, Varonis, and Darktrace Project management skills are highly desirable Proficiency in hybrid cloud, virtualization, Server OS, SAN, SMTP, email relay, email security, Active Directory, Group Policy, DNS, DHCP Working knowledge of Cisco network switches, routers, firewalls and VPN, DLP, antivirus, IDS/IPS, SIEM, SQL VDI, and Security concepts ITIL Foundation Certification Proficient in continuous integration, continuous delivery concepts (DevOps), with DevSecOps highly desirable. Previous experience in a HIPAA/FDA regulated environment Competencies: To perform the job successfully, an individual should demonstrate the following behaviors: Strong English oral and written communication skills Motivated and curious, willing to ask questions, research issues, and take on challenging projects/assignments; creative, brings innovative ideas to the table, exhibits self-confidence. Possesses the ability to organize and follow-through on multiple tasks. Recognizes and attends to vital details with accuracy and efficiency. Effectively prioritizes the work of staff members. Works to complete goals, tasks, and plans. Anticipates potential problems and analyzes alternative solutions. Develops/ maintains effective working relationships by listening attentively to others; communicates ideas clearly (written & verbal) while relating to people in an open/ sincere manner and participating effectively in meetings. You will also help find solutions, identify problems, communicate appropriately with the supervisor, and interact with co-workers. Able to maintain a calm and reliable demeanor in the face of challenges. Diagnoses problems efficiently, gather sufficient input before making decisions or plans, makes timely decisions, quickly determines sources of problems, identifies information needed to solve problems, analyzes and communicates issues with effective alternative solutions to the team. Sensitive & responsive to internal customer needs, demonstrate customer service skills, maintains a positive attitude, is willing to listen to customer problems, seeks solutions, and stays in tune with customers' changing needs. The role will be based in Trumbull, Connecticut USA. The salary for this role will be in the range $90K - $110K. Please do send your CV to us in Word format along with salary and availability.

IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. • To hold Administrator function for some of the systems housed at the Branch”. Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. • Manage inventory of computers, network equipment including tracking of purchased equipment and services. • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. • To perform monthly infrastructure test and report for Risk Assessment. • Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. • To comply with all applicable FCA/PRA conduct rules. • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.

Bonjour, Notre cliente dans le secteur bancaire est à la recherche d'un Ingénieur Support N3 Vidéoconférence pour faire de l'Expertise Infrastucture pour faire la production des applications de l'écosystème Visio Conférence ainsi que l'adaptation et l'intégration de ces outils pour en faciliter l'utilisation et offrir la meilleur expérience utilisateur possible. Voici la mission plus en détails : - Gestion des incidents sur les infrastructures Cisco Collaboration - Mise à jour des équipements d'infrastructure Cisco Collaboration - Rédaction de la documentation d'architecture, d'installation/migration, d'exploitation (HLD, LLD, Admin, Guide, hardening, consignes de résolution d’incidents), - Garantie de la production quotidienne des outils en place - Mise en place du monitoring de ces applications - Intégration des API constructeurs l'interaction entre les différentes applications de l'écosystème - Production sur l'infrastructure et vidéoconférence (terminaux & infrastructure) - Organisation des opérations HNO et Astreintes (équipe N2/N3) Compétences VMWARE, CISCO UCS, CISCO CALL MANAGER, CISCO EXPRESSWAY Bon niveau d'anglais.

Role: 3rd Line Infrastructure support Engineer Location : Full time onsite in either London or Basingstoke Clearance required : DV 3rd Line Support Core Engineer Are you an experienced 3rd Line Engineer? Can you work in a small, tight-knit team providing remote support to a dynamic customer environment? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people in an Agile framework to provide a first class level of support? This is your world and your opportunity to shape it for the better. We are looking for an experienced 3rd Line Engineer with knowledge of Operating Systems and VMWare to join a small embedded team on a secure customer site. You will play an integral part of a 3L team and your role will involve providing support across multi-site domains using the latest technologies with particular responsibility for Core services within a secure environment. This is an exciting opportunity for a committed, can-do individual to be involved from the build of the system to supporting it when live. Your experience Responsibilities include (but are not limited to): 3rd line support of: * VMWare and Operating Systems * MS Platform Engineering * Environment configuration, administration and maintenance covering virtual and physical assets * Environment monitoring * Linux Platform Engineering * Backup Solutions * PKI Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Senior Azure Cloud Infrastructure Analyst The Senior Azure Cloud Infrastructure Analyst is a hands-on role planning and managing Azure cloud infrastructure delivery, including daily management, DevOps, capacity planning, and participating in defining the company’s global infrastructure architecture. The Senior Analyst will ensure the quality and timely delivery of technology efforts in support of strategic infrastructure projects and works closely with other teams to define infrastructure requirements to support applications, security, and compliance initiatives. The Senior Azure Cloud Infrastructure Analyst works with different teams to design and implement cloud solutions that fit organizational requirements. This individual is an expert in Azure DevOps and Azure infrastructure and security configurations, recommends standards and security requirements that match written information security policy. Prior experience in an international enterprise environment is essential. Responsibilities: Collaborate with IT teams for input and operational requirements to design and implement overall cloud infrastructure and security strategy. Coordinate and lead infrastructure\security initiatives in the Azure cloud. Serve as the technical lead in Azure cloud DR and recovery strategies that align with information security policies. Develops and implements backup and recovery strategies to support data retention requirements. Evaluates and designs highly available, scalable, and redundant applications in the Azure cloud. Coordinates with cross-functional teams to support development, code promotion, continuous improvement following DevOps / DevSecOps best practices. Participate in the development and testing of an incident response planfor incidents that affect the cloud infrastructure. Ensure infrastructure is maintained and security is designed for every deployment. Manages projects to ensure that the delivery is on-time, within budget, and adopted to meet the company's information protection requirements. Actively supports the organization's cloud initiatives and responds to business requirements while achieving SLAs in place to support the organization's needs. Adhere to applicable change management policy and procedure. Qualifications: Bachelor's degree required. Candidates must possess significant analytical skills, which evolved from early academic training in Networking, Information Systems, Computer Science, or similar discipline. Minimum of 5 years' experience in a variety of infrastructure technologies. Ability to lead multi-disciplined teams when conducting incident root cause analysis Serve as the technical expert in the Azure cloud. Proficient in continuous integration, continuous delivery concepts (DevOps), with DevSecOps highly desirable. Desired Qualifications: Any Azure, AWS, GCP, Nutanix, Meraki, Cisco, or security certifications Knowledge and experience with Microsoft Office and Visio Knowledge of WAN technologies, including MPLS, SD-WAN Knowledge of cloud-provided infrastructure (AWS, GCP) Prior experience implementing/maintaining Cisco ELA products including DNA, Firepower, ISE Management console, Umbrella, AMP, Stealth watch, as well as Splunk, SolarWinds, Varonis, and Darktrace Project management skills are highly desirable Proficiency in hybrid cloud, virtualization, Server OS, SAN, SMTP, email relay, email security, Active Directory, Group Policy, DNS, DHCP Working knowledge of Cisco network switches, routers, firewalls and VPN, DLP, antivirus, IDS/IPS, SIEM, SQL VDI, and Security concepts ITIL Foundation Certification Previous experience in a HIPAA/FDA regulated environment The role will be based in Trumbull CT USA. The salary for this position is in the range $120K - $135K. Please do send your CV to us in Word format along with your salary and availability.

At CGI, we’re shaping the future of critical national services through technology, innovation, and partnership. As an Application Support Manager, you’ll lead a talented second-line support team delivering robust, high-performing applications for the Enhanced Live Medical Services (ELMS) programme — a key pillar in safeguarding the UK’s national infrastructure. This role offers the opportunity to make a tangible difference every day, ensuring service reliability, optimising performance, and driving continuous improvement. You’ll thrive in a collaborative, solution-focused environment where ownership, creativity, and support empower you to deliver meaningful impact and shape the future of secure service delivery. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Onsite requirements in the Bridgend ofice.

Job Title : Application Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : £24,000 - £26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering queries, and ensuring a high-quality support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries, ensuring timely, accurate, and professional responses. Serve as a liaison between clients and internal development teams for escalated product issues, enhancements, and bug fixes. Log, track, and follow up on incidents through to completion. Collaborate with the Account Management Team and other departments to improve processes and client communication. Test software prior to end-user deployment. Create and maintain knowledge base and training materials. About you: Efficient - Deliver high-quality work with minimal wasted effort. Proactive - Take initiative, solve problems independently, and bring new ideas. Adaptable - Manage interruptions, changing priorities, and multiple tasks professionally. Organised - Plan, schedule, and focus on priorities. Analytical - Draw clear insights from data and information. Persistent - Stay committed until resolution is achieved. Team-Oriented - Collaborate effectively with colleagues. Professional - Represent the business knowledgeably at all times. Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to explain technical concepts clearly. Desirable Skills: 2+ years of experience in customer or technical support within a complex environment. Previous 1st line support and remote troubleshooting experience. MS SQL Server (T-SQL) skills, including: Writing and executing SELECT statements Making database alterations Profiling to identify and resolve issues Manipulating client data using T-SQL Additional Opportunities: Progression pathways into 2nd line support. Support and administer hosted production environments. Perform software installations of Watermark software. Gain experience with data imports and conversions. Assist with internal server maintenance and upkeep. Benefits: Work with a strong global brand in a growing company. Competitive salary. Full training and ongoing professional development. Clear career progression opportunities. Regular staff social events. If you feel you could be an asset to our team then please click the APPLY button to send your CV and cover letter. Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Technician, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support may also be considered for this role.

PROPULSE IT recherche un consultant pour réaliser une prestation qui concerne principalement l'architecture des solutions d'annuaires et d'authentification Windows, LINUX/UNIX et SSO, dans des environnements sensibles : •MS Active Directory •Centrify (Delinea) •LDAPS •Solutions de SSO, SAML Mission à Cholet (49) T1 : Définition des architectures techniques des infrastructures IS/IT et des services des réseaux sensibles dédiés •Recueillir et formaliser les besoins business, règlementaires et techniques. •Définir et concevoir les solutions d'infrastructure et des services IS/IT, répondant aux besoins business, pour les réseaux classifiés CUE. •Réaliser le cadrage des demandes liées à l'évolution de l'infrastructure et des services des SI Classifiés dédiés SGF. •Fournir des estimations coûts et de délais. •Respecter les normes et standards de la DSI, ainsi que la règlementation et les exigences de sécurité en vue d'homologation des SI par les autorités de tutelles. •Identifier les procédures d'exploitation à définir ou à mettre en oeuvre sur les solutions définies. T2 : Rédaction des dossiers d'architectures des infrastructures et des services associés •Rédiger les dossiers d'architecture (HLD et LLD) et l'ensemble des documents nécessaires au projet, en conformité avec les exigences de la PSSI (Politique de Sécurité des Systèmes d'Informations) et la règlementation applicable, en vue d'une homologation •Faire valider l'ensemble des dossiers d'architecture technique et les documents nécessaires, par les différents comités de validation (internes SGF, voir au niveau groupe) T3 : Accompagnement des équipes de BUILD, de RUN et d'homologation SICU •Apporter du support aux équipes (de développement, d'intégration et de déploiement) en charge de l'implémentation des Architectures définies •Vérifier la conformité de l'implémentation avec l'architecture définie •En partenariat avec la Sécurité des Systèmes d'Informations (SSI) préparer et contribuer aux homologations des SI / Services construits et déployés par les équipes SICU •Assurer le transfert de connaissance vers les équipes de BUILD et de RUN sur les solutions définies

Contexte : 📌 Chefferie de Projet expérimenté pour superviser des projets d'infrastructures réseaux multi-clients, avec un accent particulier sur la sécurité des réseaux, l'accès à Internet, ainsi que la gestion des périmètres Active Directory (AD), des pare-feu, des proxies, et des WAF (Web Application Firewall). Responsabilités : - Planifier, exécuter et finaliser les projets d'infrastructure réseau selon les délais impartis et le budget alloué. - Collaborer avec les équipes techniques pour concevoir des solutions adaptées aux besoins des clients. - Assurer la sécurité des réseaux déployés en intégrant les meilleures pratiques et technologies de cybersécurité. - Gérer les relations avec les clients et les parties prenantes tout au long du projet. - Suivre l'avancement des projets et produire des rapports réguliers sur l'état d'avancement. - Identifier et gérer les risques liés aux projets.