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METSYS est un intégrateur de solutions Cloud, Cybersécurité et Microsoft. Pour l'un de nos clients grands-comptes de très forte renommée dans son secteur, nous sommes à la recherche d'un.e Expert.e technique en matière de Disaster Recovery Plan pour une mission de longue durée démarrant en novembre à Suresnes (92). Votre rôle au global sera de superviser et de garantir la continuité des activités de notre Client en cas de sinistre ou d'incident majeur affectant les SI. Vous jouerez un rôle essentiel dans la mise en place, la gestion et l'amélioration des plans de reprise après sinistre (Disaster Recovery Plan - DRP) pour minimiser les interruptions des opérations critiques de notre Client. A ce titre, vous serez notamment en charge des sujets suivants : Élaboration et maintenance du DRP : conception, mise à jour et optimisation des plans de reprise, en tenant compte des nouveaux risques technologiques et des évolutions réglementaires. Vous vous assurerez que ces plans couvrent tous les aspects critiques de l'infrastructure informatique, y compris les applications, les BDD, les réseaux et les datacenters ; Gestion des risques : évaluations régulières des risques pour identifier les vulnérabilités potentielles. En collaboration avec d'autres équipes, vous développerez des stratégies pour atténuer ces risques et vous vous assurerez que les mesures de prévention soient en place ; Tests et simulations : planification des exercices de simulation de sinistres pour tester l'efficacité du DRP. Cela permet d'identifier des failles potentielles dans le plan et de former les équipes à réagir efficacement en cas de crise ; Coordination des parties prenantes : vous travaillerez en étroite collaboration avec les équipes techniques, la direction, et parfois les prestataires externes, pour assurer une coordination efficace en cas de défaillance, étant donné que vous êtes le point de contact principal pendant et après un incident. Veille technologique et conformité : vous vous tenez informé des évolutions technologiques et légales pour vous assurer que le plan de reprise soit conforme aux meilleures pratiques du secteur. Au quotidien, vous interviendrez de manière opérationnelle sur les incidents techniques (debbugs) et vous participerez aux décisions avec les architectes. Vous serez responsable de l'infrastructure et de son bon fonctionnement. Cette liste n'est pas limitative.

Director of ERP and CRM MS Dynamics 365 - London The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo) . The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range £90K - £110K plus benefits. The position will be based in Kings Cross London – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role ●Lead large IT projects, including the design and deployment of new IT systems and services ●Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware ●Own projects, solutions, and key responsibilities within a larger business initiative ●Handle business-critical IT tasks and systems administration ●Research and evaluate emerging technologies, hardware, and software ●Track and maintain hardware and software inventory Responsibilities for IT Manager ●Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure ●Help define IT infrastructure strategy, architecture, and processes ●Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs ●Assess vendors and develop test strategies for new hardware and software ●Troubleshoot hardware and software issues related to internal IT ●Supervising daily operations of network and server infrastructure ●Aligning IT infrastructure with current and future business requirements and goals ●Evaluating risk, developing network recovery and backup processes ●Assessing and purchasing new and replacement hardware ●Testing, troubleshooting and adjusting information systems to operate effectively ●Implementing security of the network, data and its storage and communication systems ●Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions ●Train employees on both software and hardware, troubleshoot, and provide technical support when needed ●Develop and execute disaster procedures, and maintain data backups ●Manage information technology and computer systems ●Identify problematic areas and implement strategic solutions in time ●Preserve assets, information security and control structures ●Proven working experience as an IT Manager or relevant experience ●Excellent knowledge of technical management, information analysis and of computer hardware/software systems ●Expertise in data center management and data governance ●Hands-on experience with computer networks, network administration and network installation Qualifications for IT Manager ●Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience ●5-7 years experience in IT management ●Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies ●Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems ●Strong critical thinking and decision-making skills ●Excellent project management skills and strong ability to prioritize ●Firm grasp on IT infrastructure and operations best practices ●Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring. ●Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. ●Expertise with implementing, configuring, and testing solutions ●Proven leadership skills ●Strong creative and analytical thinking ●Professional certifications preferred (i.e. A+, Network+, CCNA, MCP)

Our financial services client is urgently looking for 2 Business Change Managers. One of the roles will focus on ITSCM and the other role on CMDB. Please note that these roles are hybrid with 2-3 days per week in the London office. The rate is £315 per day inside IR35. Business Change Manager - ITSCM role required experience: * Proven experience in IT Service Continuity Management, Disaster Recovery, and Business Continuity Planning. * Hands on expertise with automation and orchestration tools (e.g., VMware SRM, Azure Site Recovery, Zerto, Rubrik). * Strong knowledge of cyber resilience frameworks (NIST, ISO 27031, ITIL). * Experience in cloud and hybrid IT environments. * Ability to design and execute resilience testing scenarios. * Excellent stakeholder management and communication skills. Business Change Manager - CMDB & Change required experience: * Strong background in IT Service Management (ITSM), particularly CMDB and Change Management. * Hands on experience with discovery and automation tools (ServiceNow Discovery, BMC Helix, etc.). * Knowledge of cloud platforms (AWS, Azure, GCP) and tagging practices. * Expertise in data quality management, CI lifecycle, and remediation processes. * Familiarity with ITIL framework and change governance. * Excellent analytical, problem solving, and stakeholder management skills. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Dans le cadre d’un programme stratégique de renforcement de la résilience IT , notre client recherche un consultant senior ou architecte expérimenté pour concevoir et mettre en œuvre une solution de reprise après sinistre (Disaster Recovery) sur un environnement Microsoft Endpoint Configuration Manager (MECM) . La mission s’inscrit dans un contexte on-premise avec des exigences élevées de haute disponibilité et de continuité de service entre plusieurs sites techniques. L’objectif est de garantir la reprise et la synchronisation des composants MECM, SQL Server, WSUS et Orchestrator, tout en s’intégrant parfaitement aux services d’infrastructure existants. Missions principales : Concevoir et implémenter l’architecture de reprise d’activité (DR) adaptée à l’environnement du client. Définir la stratégie de réplication et de bascule des serveurs MECM, SQL, WSUS et Orchestrator. Assurer le respect des objectifs de RPO et RTO définis avec le client. Mettre en place un basculement automatisé et des tests DR non disruptifs . Rédiger les livrables : runbook DR , documentation technique et transfert de connaissances .

We are seeking a highly skilled Cyber Recovery and Data Integration Specialist with deep expertise in Superna and Dell PowerScale technologies. This role will focus on integrating PowerScale data into an existing Dell Vault environment (based on Data Domain and Cyber Recovery Manager) using Superna Eyeglass software. The ideal candidate will have hands-on experience with Superna-driven workflows, PowerScale architecture, and Cyber Recovery solutions. You will lead technical workshops, support integration planning, and ensure secure, policy-driven data movement into the vault. Please note that this role requires onsite present in Birmingham and the rate is £75-78 per hour inside IR35. The working week is 37.5 hours. This is initially a 3 months contract with a good possibility of extension. Key Responsibilities * Lead technical workshops with the customer to define integration requirements and validate architecture. * Design and implement the integration of PowerScale data into the Dell Vault using Superna Eyeglass. * Configure and manage Superna workflows, replication policies, and automation for cyber recovery use cases. * Ensure alignment with existing Cyber Recovery Manager (CRM) and Data Domain (DD) vault infrastructure. * Validate and test data movement, immutability, and recovery workflows. * Provide documentation, knowledge transfer, and operational handover to customer teams. * Support ongoing optimization and troubleshooting of the integrated solution. * Ensure compliance with Dell's cyber recovery best practices, including air gap, isolation, and retention lock. Required Skills & Experience * Strong hands-on experience with Superna Eyeglass, including configuration, replication, and automation. * Deep knowledge of Dell PowerScale (Isilon) architecture and data protection strategies. * Familiarity with Dell Vault environments, including Data Domain, Cyber Recovery Manager, and CyberSense. * Experience with PowerProtect Cyber Recovery workflows and integration points. * Understanding of cyber recovery principles: air gap, immutability, secure copy, and recovery validation. * Ability to work independently in a customer-facing role, with strong communication and documentation skills. * Experience with object storage (ObjectScale) and hybrid cloud environments (AWS/Azure) is a plus. Preferred Qualifications * Dell or Superna certifications (e.g., PowerScale, Cyber Recovery, Superna Eyeglass) * Experience with CyberSense analytics, PPDM and Networker * Familiarity with REST APIs and automation scripting for integration and monitoring * Knowledge of security best practices in data protection and recovery LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Telecom Consultant 3 Month contract initially Based: Hybrid - Max 2 days p/w onsite in Warrington Rate: £300 - £325 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Telecom Consultant to join the team. Key Responsibilities: The design of disaster recovery strategies for the telecom systems and networking components that ensures reliable, secure, and rapid recovery of telecom services during outages or cyber incidents. Development of a telecom-specific disaster recovery plan aligned with the company's overall OT DR strategy. Define RTO (Recovery Time Objective) and RPO (Recovery Point Objective) for telecom services. Work closely with Business Continuity, IT & OT operations team to conduct the disaster recovery testing of telecom services, and tabletop exercises to validate recovery procedures. Key Skills & Experience: The hands-on experience on the following systems - * TXCare - OTN TX Care - manage the multiple Xtran networks. * Cisco TACACS - AAA/Radius solution authenticates users to allow the ability to view or modify Cisco and Nokia (ODN) config when logging into the switch/router. * Cisco Prime Infrastructure - Cisco Management System for ODN (Operational Data Network) & NGN (Next Generation Network) routers and switches. * Cisco Prime Optical - Cisco Prime Optical for managing Cisco ONS SDH nodes. * Nokia NFMP - Nokia Network Functions Manager for Packet (NFM-P) for managing the Nokia ODN network. * Cisco Unified Call Manager (CUCM) - Manages Substation Telephony devices VoIP phones, SIP cards and Voice gateways for analogue phones. * CNMS-NG (Commtel Network Management System - Next Generation) - Manages Avara PDH/SDH devices (alarms and device backup). SNMP trap destination for basic telecoms equipment such as modems, radios, battery chargers, etc. This system manages the majority of the telecoms devices. On going project to make the system geographic redundant. * Zetron ACOM - Control room telephony system (differs from CUCM but they do interface with one another). * Keymile UNEM (Unified Network Element Manager) - Manages Keymile and Milegate devices. Strong understanding about the networking and communication components such as data network, IEC 61850, PDH, SDH and MPLS TP. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Contexte du poste Vous rejoignez une équipe dynamique en charge de la deuxième ligne de défense pour les risques technologiques et cyber. Cette équipe a pour mission de : Définir et maintenir un cadre de politiques complet ; Mettre en place un dispositif de contrôle permanent intégré à la gouvernance interne ; Accompagner les projets de transformation avec des analyses approfondies pour garantir l'identification et la mitigation des risques IT et Cyber ; Suivre et évaluer les services IT fournis par les principaux prestataires ; S'assurer que les plans et stratégies de reprise après sinistre (Disaster Recovery Plans) sont définis et testés régulièrement ; Fournir une opinion indépendante à la direction générale sur les risques IT et Cyber. Rôles et responsabilités En tant que Technology and Cyber Risk Manager, vos principales missions seront : Superviser l'exécution des contrôles réalisés par la première ligne de défense (1LOD) et évaluer leur efficacité ; Effectuer des contrôles de deuxième ligne (2LOD) et des analyses approfondies sur des sujets technologiques en cas de risques majeurs ou émergents ; Suivre les incidents et challenger les plans de remédiation proposés par la 1LOD ; Analyser les projets de transformation pour identifier les risques et proposer des mesures de mitigation ; Donner un avis indépendant sur les plans et tests de reprise après sinistre IT et Cyber ; Apporter une expertise sur les réglementations applicables (DORA, NIS, ECB, etc.) et veiller à la conformité ; Participer aux audits internes, externes et réglementaires sur les risques technologiques et cyber ; Interagir régulièrement avec les équipes COO, CTO, CISO pour coordonner les analyses de risques ; Contribuer aux comités internes en apportant votre expertise et votre opinion indépendante ; Définir et suivre les Key Risk Indicators (KRIs) et contribuer aux rapports de risque (Resilience MI, ERM Report, Technology Risk MI, etc.). Compétences et expériences requises 5 à 10 ans d'expérience en gestion des risques technologiques/cyber, idéalement dans le secteur financier ; Solide connaissance des frameworks de contrôle et de gestion des risques IT ; Bonne maîtrise des environnements IT (infrastructure, applications, cloud) et de la sécurité de l'information ; Connaissance des standards technologiques (NIST, ISO) ; Certifications appréciées : CISA, CRISK, CGEIT, CISM, CISSP, OSCP ou équivalent ; Connaissance des réglementations applicables aux institutions financières (DORA, NIS, ECB…) ; Anglais courant.

Senior IT Engineer with OKTA Our Client seeks a Senior IT Engineer to support the employee population, analyze current systems and assets, recommend and implement solutions and upgrades, and provide IT related training. The ideal candidate will have extensive knowledge of network maintenance and experience managing staff. Knowledge of the Art industry is a plus. From day one, the Senior IT Engineer will have an immediate impact on the day-to-day efficiency of the IT operations, and an ongoing impact on it’s overall growth. Purpose of the Role: – Lead large IT projects, including the design and deployment of new IT systems and services – Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware – Own projects, solutions, and key responsibilities within a larger business initiative – Handle business-critical IT tasks and systems administration – Research and evaluate emerging technologies, hardware, and software – Track and maintain hardware and software inventory Responsibilities: – Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure – Help define IT infrastructure strategy, architecture, and processes – Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs – Assess vendors and develop test strategies for new hardware and software – Troubleshoot hardware and software issues related to internal IT – Supervise daily operations of network and server infrastructure – Align IT infrastructure with current and future business requirements and goals – Evaluate risk, develop network recovery and backup processes – Assess and purchase new and replacement hardware – Test, troubleshoot and adjust information systems to operate effectively – Implement security of the network, data and its storage and communication systems – Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions – Train employees on both software and hardware, troubleshoot, and provide technical support when needed – Develop and execute disaster procedures, and maintain data backups – Manage information technology and computer systems – Identify problematic areas and implement strategic solutions in time – Preserve assets, information security and control structures – Proven working experience as an IT Manager or relevant experience – Excellent knowledge of technical management, information analysis and of computer hardware/software systems – Expertise in data center management and data governance – Hands-on experience with computer networks, network administration and network installation Qualifications and requirements: – Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience – 5–7 years experience in IT management – Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies – Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems – Strong critical thinking and decision-making skills – Excellent project management skills and strong ability to prioritize – Firm grasp on IT infrastructure and operations best practices – Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta SSO, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring – Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. – Expertise with implementing, configuring, and testing solutions – Proven leadership skills – Strong creative and analytical thinking – Professional certifications preferred (i.e. A+, Network+, CCNA, MCP) The position is based in Central London. The salary is competitive and will be circa £45K - £60K. Please send your CV to us in Word format along with your salary and availability.

IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. • To hold Administrator function for some of the systems housed at the Branch”. Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. • Manage inventory of computers, network equipment including tracking of purchased equipment and services. • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. • To perform monthly infrastructure test and report for Risk Assessment. • Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. • To comply with all applicable FCA/PRA conduct rules. • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.

Storage & Server Architect As an Storage & Server Architect you would be a key part of the Infrastructure unit and have overall responsibility to design, maintain and provide 2& 3 line support for all Storage & Systems hardware, Operating & Virtualisation Software, Open source and application integration. You would work towards providing a 24/7 support system. Ensure maximum availability of core systems and that performance monitoring is in place and appropriate system capacity planning is undertaken. You would also ensure that required DR and BCP provisions exist and are tested regularly. Maintenance of Infrastructure Provide storage & server hardware, virtualisation,services management, enable technical innovation that can create business value to assist with the company’s requirements and expectations. Lead large technology initiatives to build and maintain key elements of the company’s infrastructure and associated product portfolio, including but not limited to 24x7 data centre infrastructure management and evolution, remote access services and enterprise-scale database environments. Carry out annual technology and user audits. Manage the provision and maintenance of 3 party infrastructure to agreed SLA’s including hosting, personal computing support and networking at all major NGC locations. Manage all NGC owned servers, switches, firewalls and routers. Maintain appropriate licenses and subscriptions for computer hardware and software. IT Governance Manage system security, performance monitoring and alerting, ensure appropriate backups are in place and retained for all systems. Ensure a disaster recovery arrangement is maintained, as required in collaboration with the compliance team and operations are in place to ensure compliance during business continuity events. Work with Compliance Director in the development, adoption and enforcement of Information Security policies, procedures and standards. Work with the Network and Security Architect to ensure appropriate security, patching, maintain secure Internet connectivity & private network connection to/from our partners, customers and other Data & Financial Clearing House Work with Database and Development team for all compute, server and storage providing requirement & 24/7 availability. Complete annual reviews and internal audit of required ISO 27001, 9001 and 22301 standards. Competency Profile Extensive knowledge of data centre operations, , network engineering, datacentre applications, client/server computing and production operations support. Specific technologies of note include Microsoft Server & Linux Operating System. Experience with mid tier storage hardware & appliance is essential, more specifical experience with IBM Storage V37xx & V50xx series will be beneficial. Infrastructure applications, Networking, VMware, Firewall, Security and/or Enterprise-level SANs. Experience with Cloud Services & Provisioning (Experience of Oracle Cloud would be preferential) Ability to lead cross functional project teams in implementing projects of a complex nature. The Client has offices in Central London – although this position will mainly remote. The salary for this role will be circa £65K - £80K. Please do send your CV to us in Word format along with your salary and availability.

Director of ERP and CRM MS Dynamics 365 - London Our Client is looking to recruit The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. You must have expert level experience of MS Dynamics 365 F & O coupled with MS Dynamics 365 CRM. Must have over 5 years proven track record of working with MS Dynamics 365 F & O coupled with MS Dynamics 365 CRM and ERP applications. They will be responsible for managing MS Dynamics 365 F&O, MS D365 CRM, all associated independent software package integrated to MS D365 F&O and MS D365 CRM and legacy ERP applications (Navision, DataFlo). The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead MS Dynamics 365 F&O and MS Dynamics CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of MS Dynamics 365 F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of MS Dynamics D365 CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting MS Dynamics D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of MS Dynamics D365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range £100K - £150K or $140K - $210K plus benefits. The position will be based in Trumbull CT USA or Kings Cross London – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

2 jours de télétravail non négociables TJM ferme à 700 € Anglais professionnel Objectifs/Descriptif de mission : Au sein de l'entité IT Europe, vous êtes positionné(e) dans l'équipe Cybersécurité en assistance auprès du Cyber Security Manager (CSM) Operations & Finance, qui est également en charge de l'activité Cyber Résilience. Vous prendrez en charge, sous la supervision du CSM puis en autonomie, les principales activités suivantes: Cyber Resilience • Volet Gestion de crise - Maintien à jour des outils de gestion de crise en coordination avec les équipes cyber côté groupe - Diffusion de la méthodologie de gestion de crise L'Oréal au sein des équipes Europe - Soutien à la préparation d'exercice de crise cyber • Volet Résilience - Recenser et analyser les travaux de type BIA/BCP réalisés par les métiers - Cartographier les assets IT qui supportent les process métiers les plus critiques - Evaluer la maturité des tests de type Disaster Recovery réalisés (méthodologie interne L'Oréal "LASER") - Evaluer la maturité de nos fournisseurs et tiers qui interviennent dans l'exécution des process métiers les plus critiques • Suivi des plans d’actions et reporting • Diverses autres demandes. Operations & Finance • Intégrer la sécurité dans les projets et le respect de la règlementation sur les données personnelles dans le portefeuille projet. - Intégrer la sécurité sur les phases d’appel d’offres et référencements de fournisseurs. - Réaliser des analyses de risques. - Suivi des plans d’actions. - Gestion des exceptions. • Assurer l’hygiène du parc applicatif. - Classification de sécurité à jour. - Réalisation et suivi de contrôles permanents sur les applications sensibles. - Corpus documentaire à jour. • Suivi des plans d’actions et reporting sur les divers audits et tests d’intrusions • Diverses autres demandes.

Métier : Tests, recette et Qualité logicielle Fonction : Responsable recette Spécialités technologiques : Cloud, CRM, Test de performance Compétences : Technologies et Outils : Selenium, ISTQB (5 ans), JIRA (5 ans) Soft skills : Rigueur Secteurs d'activités : Services Informatiques Type de facturation : Assistance Technique (taux journalier) Description de la prestation : Dans le cadre d’un programme de refonte des espaces relation client d’un grand groupe, le projet vise à moderniser l’applicatif de gestion du référentiel client, actuellement hébergé dans un environnement Cloud. Les objectifs sont : Lever les limites fonctionnelles et technologiques du socle actuel Améliorer la qualité de service et garantir la qualité des données Gérer un périmètre pour compte de tiers / partenaires (nouveau besoin) Assurer une meilleure continuité de service avec un Plan de Reprise d'Activité (Disaster Recovery Plan) Le responsable de tests définira et pilotera la stratégie de tests pour plus de vingt applications, en garantissant la conformité des livrables aux exigences métier, la qualité des produits, et leur utilisation sur différents matériels. Il supervisera l’ensemble des phases, de la création des plans et scénarios de tests à la validation finale avant mise en production. Les livrables incluent : Plan de test et stratégie de recette Gestion des environnements de test Cas de test, scénarios, rapports de test Rapports d’anomalies et suivi des correctifs Certificat de conformité / recette validée Tableaux de bord qualité (couverture, taux d’échecs)

IT Infrastructure Operation s and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands-on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organisation’s IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. Security, Compliance & Risk Management Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Conduct regular security risk assessments, penetration tests, and vulnerability management across cloud services. Oversee endpoint security, cloud network and API security for robust protection across all assets Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and estate management via Intune Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience Software Defined Networking (Cisco, Meraki, Versa) Key Skills Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Identity & Access Management (IAM): Expertise in Azure AD, MFA, Conditional Access, Single Sign-On (SSO), and Privileged Access Management (PAM). Threat Management & Incident Response: Ability to detect, respond to, and mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. Process Improvement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Soft Skills & Mindset: Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. Resilience & Adaptability: Comfortable working in an evolving technology landscape, with a proactive and security-first approach. Summary of Skills Required: The following is a summary of the key skills that the Client would like you to bring to the company. Global Enterprise level Infrastructure Management position for the last 5 years, Buy before Build mentality and demonstrable migration of Legacy VM based estates to SaaS and Azure Cloud services platforms, Global Operational team management experience (human resources, strategic delivery, operational service, audit lead for Infra, budget..) Key 3 party operational infrastructure vendor management - i.e. management of managed service partners as a team extension globally, as well as service/solution delivery partners, Migration of Legacy VM based estates to SaaS and Cloud services platforms, Legacy Infra tech to Azure knowledge/experience, Prior to the last 5 years in Enterprise Management of a global estate/user-base, a demonstrable technical infrastructure engineering level background, working on Windows Server, AD , SQL environments, Firewalls/SDWAN, and Networks (WAN &/or LAN). The Client is based in the City of London. This is a hybrid position with 3 days in the office. The salary for this role will be in the range £85K - £95K plus Benefits. Do send your CV to us in Word format along with your salary and notice period.

Poste recherché : Expert CICS confirmé, au sein d'une équipe Mainframe, pour renforcer et anticiper un départ à la retraite prévu en mi-année. Mission principale : assurer le pilotage, la maintenance et l'évolution des services techniques liés à CICS sur zSeries. Objectifs : garantir la qualité, la performance et la modernisation du service CICS, tout en assurant un transfert de compétences et en devenant référent technique. Missions clés : Pilotage du Service CICS : Responsabilité opérationnelle, interlocuteur privilégié du fournisseur, garant de la qualité du service. Support Technique Expert : Assistance technique sur régions/applications, explication des concepts aux opérationnels et conseils sur intégration ou évolution. Performance & Optimisation : Amélioration du traitement transactions, analyse des métriques de performance. Évolution du Produit CICS : Piloter les évolutions, challenger le fournisseur, intégrer et valider les nouvelles fonctionnalités. Gestion de la Continuité d’Activité : Participer aux plans et tests de Disaster Recovery. Livrables attendus : Support aux décisions managériales : état du service, risques, options techniques Validation des analyses de causes racines (RCA) Application correcte des patchs et mises à jour, anticipations des impacts Reporting structuré des KPI CICS (disponibilité, incidents, capacités, volumes) Compétences requises : Technologies et Outils : CICS (8 ans) Langues : Anglais courant/professionnel Secteur d’activité : Assurance Type de facturation : Assistance Technique, avec taux journalier. Résumé : Profil expérimenté en CICS, capable d'assurer un leadership technique, de gérer la maintenance, l'optimisation, l'évolution et la continuité du service, en interface avec diverses équipes et fournisseurs dans un contexte international.