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Director of ERP and CRM MS Dynamics 365 The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo). The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range $140K - $210K plus benefits. The position will be based in Trumbull CT USA – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

Director of ERP and CRM MS Dynamics 365 - London The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo) . The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range £90K - £110K plus benefits. The position will be based in Kings Cross London – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

Director of New Business Sales - Western Europe Overview The Director – New Business Sales, Western Europe, will focus on acquiring net new clients and achieving overall business goals of profitable year-on-year growth. Key success factors: Seek out new business clients with focus on Digital Transformation, Product Engineering and Application Development, leveraging Ness’s expertise in its chosen Practices and Domains. Win multi-year, mid-large new logo deals, with focus on TCV of over $2 Mn. Generate and maintain a sales pipeline in excess of $50M of qualified opportunities. Collaborate with all stakeholders, solutions and pre-sales teams, delivery and support organizations in structuring, negotiating and closing of new strategic deals / partnerships. Develop and manage business development plans and forecasts with transparency and ongoing adjustments. Oversee and lead financial analysis and due diligence reviews of new strategic opportunities and coordinate their review and structure. Develop and manage business development plans and forecasts with transparency. Requirements · 10 + years overall experience with recent 5+ years of experience in closing New clients for Product Engineering and Digital Services. · Demonstrated experience closing deals in excess of $2-5m TCV. · Demonstrated a consultative sales approach leveraging internal consulting resources and partners. · Demonstrated a track record in selling to the Business as well as IT functions · The ideal candidate will be entrepreneurial, innovative, and excel at thinking big. · He/she needs to show an ability to drive structured consultations with multiple client stakeholders to expand conversations and define strategic win-win solutions previously unrecognised by the client · Passionate about transformation in the digital economy and strong sense of technology innovation and solution-based selling. · Results-oriented with a sense of urgency and passion for success. · Strong planning, project and organizational skills Targeted Compensation Total compensation will consist of Base, Commission, and benefits. Key Relationships · Reports to: VP-HEAD UK NEW BUSINESS & STRATEGIC PARTNERSHIPS · Direct Reports: None This role will be based in Holborn London. Salary will be in the range £100K - £130K + 15% bonus + commission. Do send your CV to us in Word format along with your salary and availability.

Senior Azure Cloud Infrastructure Analyst The Senior Azure Cloud Infrastructure Analyst is a hands-on role planning and managing Azure cloud infrastructure delivery, including daily management, DevOps, capacity planning, and participating in defining the company’s global infrastructure architecture. The Senior Analyst will ensure the quality and timely delivery of technology efforts in support of strategic infrastructure projects and works closely with other teams to define infrastructure requirements to support applications, security, and compliance initiatives. The Senior Azure Cloud Infrastructure Analyst works with different teams to design and implement cloud solutions that fit organizational requirements. This individual is an expert in Azure DevOps and Azure infrastructure and security configurations, recommends standards and security requirements that match written information security policy. Prior experience in an international enterprise environment is essential. Responsibilities: Collaborate with IT teams for input and operational requirements to design and implement overall cloud infrastructure and security strategy. Coordinate and lead infrastructure\security initiatives in the Azure cloud. Serve as the technical lead in Azure cloud DR and recovery strategies that align with information security policies. Develops and implements backup and recovery strategies to support data retention requirements. Evaluates and designs highly available, scalable, and redundant applications in the Azure cloud. Coordinates with cross-functional teams to support development, code promotion, continuous improvement following DevOps / DevSecOps best practices. Participate in the development and testing of an incident response planfor incidents that affect the cloud infrastructure. Ensure infrastructure is maintained and security is designed for every deployment. Manages projects to ensure that the delivery is on-time, within budget, and adopted to meet the company's information protection requirements. Actively supports the organization's cloud initiatives and responds to business requirements while achieving SLAs in place to support the organization's needs. Adhere to applicable change management policy and procedure. Qualifications: Bachelor's degree required. Candidates must possess significant analytical skills, which evolved from early academic training in Networking, Information Systems, Computer Science, or similar discipline. Minimum of 5 years' experience in a variety of infrastructure technologies. Ability to lead multi-disciplined teams when conducting incident root cause analysis Serve as the technical expert in the Azure cloud. Proficient in continuous integration, continuous delivery concepts (DevOps), with DevSecOps highly desirable. Desired Qualifications: Any Azure, AWS, GCP, Nutanix, Meraki, Cisco, or security certifications Knowledge and experience with Microsoft Office and Visio Knowledge of WAN technologies, including MPLS, SD-WAN Knowledge of cloud-provided infrastructure (AWS, GCP) Prior experience implementing/maintaining Cisco ELA products including DNA, Firepower, ISE Management console, Umbrella, AMP, Stealth watch, as well as Splunk, SolarWinds, Varonis, and Darktrace Project management skills are highly desirable Proficiency in hybrid cloud, virtualization, Server OS, SAN, SMTP, email relay, email security, Active Directory, Group Policy, DNS, DHCP Working knowledge of Cisco network switches, routers, firewalls and VPN, DLP, antivirus, IDS/IPS, SIEM, SQL VDI, and Security concepts ITIL Foundation Certification Previous experience in a HIPAA/FDA regulated environment The role will be based in Trumbull CT USA. The salary for this position is in the range $120K - $135K. Please do send your CV to us in Word format along with your salary and availability.

Software Engineer with C# or Java and Azure Must have a bachelor's degree in computer science, software engineering, or a related field is required. Must have at least 4 to 6 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Coupled with at least 4 years of design and development. experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. Technical skills: In-depth knowledge and thorough experience in programming, configuring, and/or integrating using/with Azure integration tools like Data factory, LogicApps, Functions, API Management, Data catalog, WebApps, Integration service environment, configuring monitoring & diagnostics, etc., and connectivity & security configurations (certificates, encryptions, etc.). In-depth knowledge and experience with Azure data storage (SQL Server, Data lake, Synapse, etc.) & access tools, APIs, cloud connectivity, and ETL processes. Knowledge and some experience of MS Office/MS Office 365 suite, SharePoint Online, Power Apps, GitHub, MS Teams, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. In-depth knowledge and thorough experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, Async/Sync, Request/Response, Service Bus, Publish/Subscribe, Batch/Real-time, Scheduling, Event triggers, etc. In-depth knowledge and development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite (e.g. Share point) and Integration platforms architecture (e.g. BizTalk, MuleSoft, or similar), etc., and version control methods. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Clear, concise written, verbal, and presentation skills. Must be a team player who can earn a team’s respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The role will be based in London and can be partly remote. The Client is based in Livingston NJ USA. Salary will be in the range £60K to £95K. Please do send your CV to us in Word format along with your salary and availability.

Finance Change Business Manager A global role within Finance Change supporting Wealth and Personal Banking (WBP) reporting to the Head of Finance Change. This is a key function within the central Finance Change team and the job holder will be supporting all Finance Change including Global, Regional, Country and sub-business. Support will also be required key strategic and operational initiatives like Visualisation, Change Operating Model design and Data Quality Framework. Key Accountabilities Impact on Business Program and Business Management – Finance Change Set up an effective and efficient Program Management Coordinate all measures and initiatives within the program Ensure transparency and monitoring (e.g. monthly dashboard) Prepare and follow up on action items from global, regional and sub-business program calls Provide regular status updates to senior management including Finance and Change Prepare and coordinate all operating organisational design and change target operation model related topics Drive efficiency in change approach Coordinate program with wider change and data strategy Support and drive regulatory aspects of data sharing, data visa and compliance for the Global Private Bank Change Support ad hoc business analysis for data remediation and process efficiency on high profile change initiatives Coordinate and provide business cases for various change initiates Support additional Operational Efficiency measures, e.g. Align Cross platform changes between Saracen, tm1, Data Lake and Visualisation Align change across products, Regions and Global Finance Operations Move to Agile ways of working including adoption Agile Target Operating Model (ATOM) Knowledge of banking business (min. 5 years of experience with a major global bank or a top tier management consulting firm) Knowledge of Wealth and Personal Banking business considered as a plus Graduate degree from a top tier university, master’s degree a plus Knowledge of organizational design principles and initiatives Experience in Agile methodologies Process analysis and re-engineering experience Experience in operations management Proven ability to work with a team across multiple locations Knowledge of relevant laws and regulations in key locations Preparation of high quality strategic and operational analysis Proficient in MS Office and databases Experience in managing near- and offshoring initiatives PERSONAL ATTRIBUTES Ability to conduct complex business research and analysis in a fast-paced multicultural environment and ability to support generation of business insights and actionable recommendations as a result Ability in complex problem-solving Experience in working on cross-border assignments, large and geographically dispersed projects and project teams Excellent organizational skills and the ability to effectively manage multiple demands, shifting priorities and tight timelines Flexible and adaptable nature to conduct a multi-faced role with changing priorities and assignments that are complex, unpredictable and time-sensitive Good communication skills and consultative approach to partner with WPB Finance Change Team and other stakeholders Critical thinker and is not afraid of challenging others’ ideas Excellent analytical and conceptual skills Collaborative nature, able to build effective relationships with multiple stakeholders and peers internally across multiple functions and business lines Focus on delivering to high standards and quality Excellent organisational skills and an ability to juggle priorities to meet varied and sometimes ambiguous requirements. Ability to work with teams across Finance This position is based in Krakow Poland. Salary for this role will be in the range Polish Zlotys PLN 18K to PLN 20K per month. Please send your CV to us in Word format along with your salary.

Software Engineer Our Client is looking for a Software Engineer with at least of 5 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Your expertise must include design and development experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to MSFT suites, Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. A degree in computer science, software engineering, or a related field is required. Technical skills: In-depth knowledge and experience in programming, administrating, configuring, and integrating using/with MS Office/MS Office 365 suite, SharePoint Online, Power Apps/Power Automate, GitHub, MS Teams, etc. In-depth knowledge & development experience using Azure integration tools like Data factory, Logic Apps, etc. Along with knowledge of utilizing Azure SQL Server, Data lake, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Knowledge and some experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, etc. Knowledge and some development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Synapse, Azure BYOD & Data verse, Azure DevOps, Informatica, BI tools, etc. is a big plus. General business skills: Excellent communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Concise written, verbal, and presentation skills. Must be a team player who can earn a team’s respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The Client is based in Trumbull CT USA – this is a remote role ideally from London UK. The salary will be in the range £60K - £90K. Please send your CV to us in Word format along with your salary and availability.

Software Engineer with C# or Java – Livingston NJ USA A bachelor's degree in computer science, software engineering, or a related field is required. Must have at least 4 to 6 years of progressively complex experience in a directly related area, during which both professional and technical capabilities have been clearly demonstrated. Coupled with at least 4 years of design and development. experience with various relevant Microsoft platforms, tools, technologies, patterns, and techniques related to Azure tools, integration, and data is required. Experience with industry/domains like pharmaceutical, finance, HR, sales, marketing, and manufacturing is highly preferred. Experience with healthcare industry regulations, data security and compliance standards (e.g. GDPR), and EDI standards (e.g. FHIR, HL7), etc. is very valuable. Developer certifications of Azure and/or Microsoft suite technologies is a big plus. Technical skills: In-depth knowledge and thorough experience in programming, configuring, and/or integrating using/with Azure integration tools like Data factory, LogicApps, Functions, API Management, Data catalog, WebApps, Integration service environment, configuring monitoring & diagnostics, etc., and connectivity & security configurations (certificates, encryptions, etc.). In-depth knowledge and experience with Azure data storage (SQL Server, Data lake, Synapse, etc.) & access tools, APIs, cloud connectivity, and ETL processes. Knowledge and some experience of MS Office/MS Office 365 suite, SharePoint Online, Power Apps, GitHub, MS Teams, etc. In-depth knowledge & experience using Visual Studio, with one of the programming languages: C#/Java/JavaScript/Python, and PowerShell. In-depth knowledge and thorough experience of using Serverless, SOAP, XML, REST, JSON, EDI, XSLT, Async/Sync, Request/Response, Service Bus, Publish/Subscribe, Batch/Real-time, Scheduling, Event triggers, etc. In-depth knowledge and development experience using MS SQL Server (SSIS, T-SQL, Stored procedures, Functions, Views, Queries, Datatype conversions, etc.). Thorough understanding of the fundamental architecture of the cloud and on-prem MSFT Suite (e.g. Share point) and Integration platforms architecture (e.g. BizTalk, MuleSoft, or similar), etc., and version control methods. Solid fundamentals and thorough understanding of exception handling principles and production/operational support solutions (alerts, dashboards, runbooks, etc.) Experience working with Azure DevOps and CI/CD pipeline. Experience working with APIs, Postman/SOAPUI tools, MS D365, ServiceNow, Azure Analytics tools, Azure Data lake, Azure Synapse, Azure BYOD & Data verse, Informatica, BI tools, etc. is a big plus. General business skills: Clear communication to translate and explain business requirements to technology & vice-versa. Analytical & methodical mindset with a problem-solving attitude is extremely important for the success of this role. Clear, concise written, verbal, and presentation skills. Must be a team player who can earn a team’s respect quickly. Ability to take initiative and be innovative. Ability to complete projects and achieve results in an ambiguous work environment. The role will be based in Livingston NJ USA. Salary will be in the range $80K to £120K. Please do send your CV to us in Word format along with your salary and availability.

C# .net Software Engineer Our Client is looking to recruit a Software Engineer with solid 5 plus years of developing and working C# .net in an Agile environment. Essential skills and characteristics: • Senior-level knowledge of C# and .NET Core (5+years) • Experienced with ASP.NET (Web API) • Knowledge of OOP, SOLID principles, clean code • Knowledge of using unit tests and familiarity TDD approach • Knowledge of Git • Experience in coding and debugging in Visual Studio • Ability to work in an Agile environment • Strong communication skills • Self-driven; Being able to work independently • Self-organized • Self-efficient • Strong teamworking skills Good-to-have skills and characteristics: • Open XML SDK for office • Dev Ops skills • Experience with docker • Snowflake • SQL • Python • Basic frontend dev (HTML, CSS, JS). Other skills: • Work in a highly collaborative environment with cross-functional teams on projects ranging from a few months to a few quarters in length • Clearly and concisely communicate highly technical challenges and solutions to stakeholders and non-technical team members • Maintain high standard of quality as you creatively and strategically problem solve throughout the product delivery process • Be able to effectively communicate your work with both technical and non-technical peers • Build solid back-end architectures that integrate easily with other systems and technologies • Understand design patterns and write reusable, modular code • Have a superior attention to detail and a strong ability to Q/A one’s own work required, including cross-browser and cross-platform displays and performance • Experience in testing and debugging applications • Performance tuning, improvement, balancing, usability, automation • Polish-speaking is a big advantage The Client would ideally prefer the candidate to be based in Poland and in particular in Krakow. The daily rate/salary is negotiable. Please send your CV to us in Word format along with your rate/salary and availability.

Director of ERP and CRM MS Dynamics 365 - London Our Client is looking to recruit The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. You must have expert level experience of MS Dynamics 365 F & O coupled with MS Dynamics 365 CRM. Must have over 5 years proven track record of working with MS Dynamics 365 F & O coupled with MS Dynamics 365 CRM and ERP applications. They will be responsible for managing MS Dynamics 365 F&O, MS D365 CRM, all associated independent software package integrated to MS D365 F&O and MS D365 CRM and legacy ERP applications (Navision, DataFlo). The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead MS Dynamics 365 F&O and MS Dynamics CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of MS Dynamics 365 F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of MS Dynamics D365 CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting MS Dynamics D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of MS Dynamics D365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range £100K - £150K or $140K - $210K plus benefits. The position will be based in Trumbull CT USA or Kings Cross London – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

Frontend Software Developer with Javascript and HTML Our Client is looking to recruit Frontend Software Developer with at least 3 to 5 years experience of developing Frontend software with Javascript and HTML Working as part of the Digital team, you'll be responsible for and delivering some exciting frontend and UX improvements to an eCommerce website as well as other internal applications for this award-winning Luxury Travel Company. The Role You will be responsible for: Own the frontend of the eCommerce website, making continual improvements Collaborating with the back end developer and design resource to deliver improved UI & UX Participate in design discussions and be the voice of the customer on usability Skills and Experience: Excellent working knowledge of HTML, JavaScript, jQuery, CSS & React Framework Previously delivered multiple responsive websites Happy to develop from both wireframes and full designs Experience of working with and developing alongside a CMS (preferably with Umbraco) Capable of working with multiple (REST) APIs documented with e.g. OpenAPI/swagger and other API messaging formats e.g. JSON, XML, SOAP Good knowledge of technical SEO best practices, familiar with LightHouse on assessing page load times Worked in an agile/Kanban environment and familiar with JIRA and confluence Familiar with Git and source control The Clients offices are based in Central London and this role will be remote working. The salary for this role will be in the range £40K to £50K. Do send your CV to us in Word format along with your salary and availability.

RPG Analyst Programmer with Misys Equation Our Client is looking to recruit an RPG4/400 Analyst Programmer with at least 5 to 8 years experience of developing with RPG coupled with at least 5 years experience of Misys Equation. Must have the following skills: Analysis of issues pertaining to problems or errors raised by in-house systems, i.e. Misys Equation end of day cycle, Equation interfaces. Understanding business requirements in order to develop and deliver appropriate solutions based on system definition documents. Proficiency in 4GL and 3GL programming languages and able to apply to the fully development life-cycle. Misys Equation: High level of proficiency in RPG Programming and Equation APIs. In-depth knowledge of the Equation environment. Building of in-house reports in RPG. Maintenance of all in-house programmes in the Equation end of day cycle. To be the first point of contact for issues with the Equation end of day cycle including out of office hours support. To provide second and third level support for in-house programmes during the end of day cycle. To be able to analyse and rectify any problems raised in an independent and team scenario. To take ownership of a problem and deliver a solution in a timely manner. Other: To support the Swift environment during periods of staff absence. To support the AML system through completing daily processes, e.g. fault finding, daily backups, etc. ESSBASE, maintenance and development. Occasional requirement for expansion of the dimensions within the database cube, including change, testing and sign-off. Business Continuity:  Fulfil all prescribed business continuity requirements as set out in the organisational or departmental specific plans or as instructed by the line manager/Head of Department. Qualifications, knowledge, skills and experience required: Qualifications/Experience Must have Degree level qualified or equivalent. Experience of SQL Programming coupled with RPG and CL programming. Any experience of developing with C# would be very useful. Software analysis and design. SQL query language. Equation APIs and system modules. Salary will be in the range £45K - £55K The Client is based in the city London. Please send your CV to us in Word format along with your salary and availability.

Solutions Architect Designer Our Client a Telecoms company is looking to recruit a seasoned professional who has at least 5 to 10 years experience as a Solutions Architect Designer. You will be involved in developing and implementing systems architecture designs that will meet business needs. The Solution Designer’s responsibilities include designing innovative solutions based on business requirements, creating functional specifications, assessing the current software systems in place in order to identify areas in need of improvement, and overseeing development teams. Participating and leading on projects where analysis of systems or data requires an in-depth evaluation of complex business process, system process, and industry standards. Designing technology solutions by modelling requirements and applying standard application methodology best practices. Resolving technical problems as they arise. Continually researching current and emerging technologies and proposing changes where needed. Maintain & update Enterprise Architecture documentation. Building and integrating information systems to meet the company’s needs. Assessing the systems architecture currently in place and working with the Enterprise Architect to recommend solutions to improve it. Informing various stakeholders about any problems with the current technical solutions being implemented. Assessing the business impact that certain technical choices have. Providing updates to stakeholders on product development processes. Manage Stakeholder expectations regarding appropriate milestones and deadlines. Providing supervision and guidance to development teams. Ensuring IT Security standards are incorporated by design, ensuring compliance to the required standards (ISO27001) and supporting improvement initiatives and protecting the business from risks arising from data loss. To support and contribute actively to health and safety, environmental, business continuity and information security arrangements that meets our obligations to our customers Proven experience in engineering and software solution design. In-depth understanding of integration techniques & modern coding languages Telco Site Management software design/development Integration knowledge(SOAP, Rest API’s). Middleware Biztalk Data Warehouse design & optimization. ITIL/Remedy experience Experience of using Enterprise Architecture tools. Hons Degree or equivalent in Computer Science, Telecommunications or Engineering. Togaf certification. Knowledge of Cloud architectures. The Client is located close to Reading – so ideally you will be living within 60 minutes commuting distance. You will be working from home remotely for 2 to 3 days a week – and/or working from the office 2 days a week. The salary for this role will be in the range £75K - £90K plus benefits. Do send your CV to us for this exciting position in Word format along with your salary and availability.

Database Engineer with SQL and C# Our Client is a City based bank – looking to recruit a Database Engineer with at least 3 to 5 years expertise of developing and supporting SQL and C#. Software Development: Analysis of issues pertaining to problems or errors raised by in-house systems, i.e. CORE, SharePoint interface, Equation end of day cycle. Understanding business requirements in order to develop and deliver appropriate solutions based on system definition documents. Proficiency in advanced 4GL programming languages and able to apply to the fully development life-cycle. Database Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Debug and analyse errors and anomalies within Hyperion system as raised by Finance and to pinpoint areas of failure and correct any issues. Liaise with Finance on a daily basis to ensure smooth running of the Hyperion environment. Build data flows within the SQL environment in SSIS packages. Introduce new field and data types for new information to be collated in the CORE environment. To integrate with all the Bank’s sub-systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Build reports based on business requirements using Hyperion Interactive Reports. Ensure that the environment is running optimally and to utilise house-keeping procedures. Sharepoint Integration: Integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. Utilise web services to integrate from cutting edge technology into legacy systems such as Equation. End of Day Cycle: Provide second and third level support for in-house programmes during the end of day cycle. Able to analyse and rectify any problems raised in an independent and team scenario. Take ownership of a problem and deliver a solution in a timely manner. Provide out of office hours support. Risk & Regulatory Duties Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager and/or Head of Department. Training & Competence Complete all annual mandatory regulatory refresher training as per the Bank's training plans and deadlines. Proactively seek to complete recommended technical and behavioural competencies training required for your role. Conduct Act in accordance with the FCA/PRA Code of Conduct. Business Continuity Fulfil all prescribed business continuity requirements as set out in the organisational or departmental specific plans or as instructed by the Line Manager/Head of Department. Qualifications/Experience Degree level qualified or equivalent. SQL Programming. C# Software development. Knowledge and Skills C# Programming to high level of proficiency. Software analysis and design. SQL query language. Dimensional modelling Data warehouse design concepts, (Inmon or Kimball) This is a Full-Time Contract initially for 6 months – but likely to become permanent. Salary for this position will be £55K - £60K per annum. The Client is based in the City of London. Please do send your CV to us in Word format along with your salary and availability.

Senior Backend Developer with Umbraco C# .net Working as part of the Digital team, you'll be responsible for the ongoing development and improvements to an eCommerce website as well as other internal applications for this award-winning Travel Company. You will be responsible for: Leading the eCommerce web and application development from a technical perspective Collaborating with the front end developer and design resource to deliver improved UI & UX A problem solver - you'll need to be able to analyse and suggest improvements to existing website features Analysing and identifying ways to automate processes working alongside the business lead Implementing automated regression testing for the software developed Skills and Experience: Excellent working knowledge of ASP.NET, C#, HTML, JavaScript, jQuery, React Framework, MS SQL Server, Mongo DB, Elasticsearch Understanding of SOLID development principles Worked previously on projects using the Umbraco CMS Continuous Delivery skills, tools and techniques (e.g. Git, Github, Team City, Octopus, Jenkins, Selenium, etc.) Familiar with Azure cloud services & setting up/managing resources/deploying apps Familiar with JIRA and Confluence Capable of working with (and developing) multiple (REST) APIs documented with e.g. OpenAPI/swagger and other API messaging formats e.g. JSON, XML, SOAP Experience of PowerBI, PowerQuery and R Experience of structured testing and quality assurance approaches (e.g. Test Driven Development and Behaviour Driven Development) A positive and cooperative individual who will work effectively across departments and within a team Worked in an agile/Kanban environment and familiar with JIRA and confluence Not afraid to challenge existing thinking in order to improve processes The salary for this role will be in the range £55K to £75K per year depending on experience. The Client is based in Central London and this role will be working remotely. Do send your CV to us in Word format along with your salary and availability.

FrontEnd Developer with Javascript Using the latest technologies, processes and tools to deliver state of the art web applications and innovation experiments (PoCs) Be responsible for translating business requirements into robust, scalable and reusable solutions Working as part of multi-disciplinary agile pods with other technical, creative and business roles Participate in engineering discipline, best practice and standards compliance within Innovation Programme and HSBC IT Requirements: 3+ years’ commercial experience The ideal candidates for this role will have expertise in the following: JavaScript / react.js / jQuery / npm / CSS / Sass / Less / HTML 5 / bootstrap Experience in consuming REST APIs and utilising JSON for web applications CI/CD - tools such as Jenkins, Nexus Version control and collaboration - GitHub Knowledge is desirable, but not essential in the following: Microsoft SharePoint 2013/Online – publishing features Good working knowledge of cloud technologies like AWS, Azure and GCP Agile methodologies – Scrum, Kanban Agile Tooling – Jira, Confluence, Slack In addition to the details listed above, the ideal candidate will have a mindset of an Innovator: curious, meticulous, connected, creative and communicative The Client is based in Krakow Poland – you will be working remotely for now – but will require to be available for meetings in Krakow Poland. The salary for this role is up to PLN 16K per month. Please do send your CV to us in Word format along with you salary and availability.