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Infrastructure Project Manager Our Client is looking to recruit an Technical Infrastructure Project Manager with at least 7 to 10 years solid expertise to manage and oversee the technical processes, enhancements, upgrades and installation of new software and processes. Must be someone who has been through the cycle from 1st to 3rd line support and subsequently moved in to project management. You will be involved with project planning and delivering upgrades to hardware and software. Must be familiar with Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to meet various teams and heads of departments. Must be able to travel across UK, Europe and Asia occasionally. The role will be based in Milton Keynes. The rate for the role will be in the range £450 - £500 per day. Please send your CV to us in Word format along with your salary and availability.

Business Analyst with Actimize WLF – Canary Wharf London Our Client is seeking to recruit a Business Analyst with at least 5 years experience as a BA coupled with at least 2 years experience of Nice Actimize. - Analyzing current installation of Actimize WLF solution at a client side - Recommend improvements on data ingestion and batch process performance - Recommend optimal Threshold setting and Scoring configuration which adhere to the client requirements - Improve detection and alert generation Must Have: - Minimum 2 years experience supporting Nice Actimize WLF solution either as a BA or Implementor. - In particular an ideal candidate must have a hands-on experience in doing WLF Tuning activity. - Deep understanding in Actimize platform and tools, WLF Threshold and Scoring and working knowledge of RCM. - Proven track records in analyzing client's requirements and come up with - Comfortable in dealing with Stake Holders especially face-to-face with clients. - Must be willing to travel to client site. Nice to have - Experience in DowJones Sanctioned List and Profile data ingestion to WLF The position will be based in Canary Wharf London. Rate will be in the range £275 to £375 per day depending on experience. This is a 6 month contract assignment. Please send your CV to us in Word format along with your daily rate in GBP and your availability.

UX Design Consultant Our Client is looking to recruit a UX designer Consultant with 3 to 4 years UX Design experience. This is a consultancy role, advising a global player in Education on direction and execution of a number of products/projects, as part of the evolving digital strategy. It is essential that you are self-managed and organized, and able to effectively prioritize and advise multiple stakeholders. SKILLS ● Excellent communication skills, written and oral. Excellent presentation skills. ● Workshop facilitation. ● UX and ethnographic research. ● Ability to fluidly and confidently work in ambiguous situations. ● Provide leadership in challenging situations through clarity, tact and diplomacy. ● Ability to identify and communicate the commercial impact of design decisions. ● Full command of the UX process is a must. An understanding of the Service Design purpose and process is a bonus. ● Visual thinking, proof of concept, rapid prototyping, storyboarding and technical skills. ● Attention to detail. ● Ability to quickly turn around wireframes in an iterative environment. ● Proficiency in Sketch, Axure, etc. ● An understanding of technology. EXPERIENCE ● Senior designer with over 4 years of work experience with blue chip clients as a UX designer, Product designer, UX architect, or a Service designer. ● Design processes, agile development and lean UX. ● Working collaboratively in an interdisciplinary team. ● Creating omnichannel experiences – cross-platform and cross-device solutions. ● Ability to define key metrics and evaluate project success. ● Working to strict deadlines. ● Proven design track record and design agency experience. ● Design degree or equivalent. The duration of this assignment will be up to 2 months. The location is Holborn London. Please send your CV to us in Word format along with your daily rate and availability.

Business Analyst – Milton Keynes Our Client is keen to recruit a seasoned Business Analyst with 5 to 8 years proven track record of working on projects with an understanding of the full project life-cycle. Must be able to demonstrate excellent business analysis skills coupled with excellent techniques and ideally with some methodology. Should be confident with the ability to work well the stake holders and to guide and lead them to successful end results. The following are some of the key points about this role: Must be able to analyse the structure of the business (integration between Marketing, Finance & Education) Identify how the business use technology and what their goals are in line with identified requirements. As-Is/To-Be process mapping Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/requirements/processes. Part of this assignment will be to run workshops and training sessions in order to ensure that everyone is on board and understands the processes involved. You will have knowledge of some if not all of the following: Finance systems and integration – tailored around the education sector Marketing & admissions background YoY management of enrolled children/existing pupils Technology within education and use of VLE’s Change management expertise The Client and the role is based in Milton Keynes and there will be some travel occasionally. The rate will be dependent on skills you bring to the assignment. Please do send your CV to us in Word format along with your availability.

Technical Programme Manager – Milton Keynes Our Client is looking to recruit a Technical Programme Manager with at least 10 years experience in IT having come up the ranks. Must have expertise to manage and oversee the technical processes, enhancements, upgrades and installation of new software and processes. You need to demonstrate strong technical project/programme manager with previous hands-on of networks or platforms Formal Prince 2 / Agile / PMP or similar qualifications to Practitioner level. A minimum of 7 to 10 years broad based project management experience – from implementing applications to infrastructure. Must have experience of the full project lifecycle from business engagement, ideation and planning, through delivery (design, build, test) to implementation Keen, enthusiastic and outgoing personality with the ability to engage with the user community and management. There will be some UK travel required and international travel is possible in future. The base for this assignment will be Milton Keynes with travel to sites in the UK and Asia. Contract assignment duration will be 6 months initially. The rate will be circa £600 to £750 per day dependent on experience– although the Client may go higher exceptional candidates. Please send your CV to us in Word format along with your daily rate in Euros and your availability.

Programme Manager – Milton Keynes Our Client is looking to recruit a Programme Manager with at least 10 years experience in IT having come up the ranks. Formal Prince 2 / Agile / PMP or similar qualifications to Practitioner level. A minimum of 7 to 10 years broad based project management experience – from implementing applications to infrastructure. Must have experience of the full project lifecycle from business engagement, ideation and planning, through delivery (design, build, test) to implementation Keen, enthusiastic and outgoing personality with the ability to engage with the user community and management. There will be some UK travel required and international travel is possible in future. The base for this assignment will be Milton Keynes with travel to sites in the UK and Asia. Contract assignment duration will be 6 months initially. The rate will be circa £600 to £750 per day dependent on experience– although the Client may go higher exceptional candidates. Please send your CV to us in Word format along with your daily rate in Euros and your availability.

Technical Project Manager - London Our Client is looking to recruit a Technical Project Manager with at least 5 to 10 years expertise of leading teams of BA’s and programmers and supporting Clients. Must have excellent customer skills. Must be fluent in Mandarin and English. The position can be based in London, Asia or USA. You must have a sound background of expertise of working within the investment banking projects as a Project Manager. There will be occasional travel to Guangzhou China – so you must be able to travel to China with no passport restrictions. Maybe only one or two customer trips plus virtual. Technology we are supporting is leading edge so PM has to act as shoulder to cry on and compliance personality. This is an 8 month contract. Rate will be dependent on experience – but in the range £400 - £450 per day. The role will be working from home – and home can be Europe, America or Asia. Please send your CV to us in Word format along with your availability and daily rate in GBP.

Senior Technical Java and C# .net Software Developer We are currently recruiting a Java with C# .net Senior Software Developer – who can be the lead in the team. You must have at least 5 to 7 years proven track record of developing software with Java and C# .net framework coupled with SQL Server. Ability to own and drive forward Omni channel technical solutions and technical architecture from an IT perspective (with direction from Head of IM, Consumer & Brands) o Ownership of FM Digital Technical architecture including the ongoing review of overall FM Omni technical design, structure and future-fit. Project lead on any future re-platforming for FM.com. o To be the technology lead managing the ‘day to day’ from a technical perspective o Ensure all technical solutions are best-in-class, future-proofed and align to the wider DBIM vision / strategy (e.g. liaise with wider IM on Security, release processes etc) § For example for the FM global single customer view project, the role would provide all technical advice on architecture, user stories, technical specs and DB IM sign-offs Technical lead for all 3rd party solution providers: a) Salesforce b) Booking Bug c) Shopify. Ensure that all OmniChannel products are working together/integrated as needed to allow single consumer tracking and global database. o Technical lead for China Retail Salesforce integration / WeChatify / Social CRM o Data Management Platform (DMP) technical lead o B2B FMJ / FMD Management CRM (India) technical lead to work with DBIM to ensure that project is delivered + technical specification. o Salesforce Service and Marketing Cloud technical lead to take technical ownership for the delivery of new projects / enhancements o Technical leader to create technical architecture documentation, listing the technical stack of the FM.com suite of applications (front and back end). o Technical Leader to highlight components at security, warranty, support, IM policy risk. o Technical Leader to prepare a plan for short and long term to alleviate / eradicate highlighted risks of the technical stacks. o Alignment of FM Omnichannel technical projects / scope to ensure business, cost and technology efficiencies in conjunction with China and US technical leads · Lead development efforts and deliverables on complex solutions within an Agile framework · Provide strong oversight and ownership of coding efforts, and technical solutions · Contribute to the development of system components as needed · Accountable for solving for all technical aspects and delivery · Serve as an escalation point for technical impediments · Accountable for the articulation of the solutions, to various levels · Delegate structured assignments and monitor the progress · Develop and ensure development standards and practices are adhered to by the development team, i.e. DevOps, coding, code management, and documentation · Provide solutions based on strong technical acumen and technical currency in a variety of technologies · Exposure to Mobile and Cloud application platforms · Ensure the technical activities are aligned with approved architectural designs. · Create technical and strategy documents to articulate the solutions and guide implementations as needed to meet requirements. · Develop strong technical application and product knowledge across the Omni channel portfolio. · Challenge our technology partners and vendors to derive maximum value. · Evaluate vendor solutions and work with vendors as necessary · Provide guidance to onshore, offshore, and near shore development service providers as necessary · Provide strong retail business acumen, and customer focus. · Provide governance for troubleshooting complex system issues as necessary · Develop or contribute to business cases, roadmaps and proposals which may include presentations to senior management. · Collaboration with Business, Technical, and Security Architects, to manage risk identification and risk mitigation tactics associated with the designs. Role-specific knowledge: · 5+ years of senior technical lead. · 5+ years of strong hands-on experience as a developer working on JAVA or .NET Framework standards and technologies - C#.NET, ASP.NET, AngularJS, SQLServer, Web Services, Cloud Platforms, AJAX, JQUERY, XML/JSON, HTML, CSS · Retail / digital technology experience is essential · Experience in SalesForce Service and Marketing Clouds · Safety Knowledge: · Provides a consistent outstanding role model in relation to safety practices with a deep understanding of the importance of safety This is a 6 month contract assignment based in the London. Rate is negotiable and will be in the range £450 to £500 per day. Please send your CV to us in Word format along with your daily rate and availability.

Front Arena Developer Our Client is looking to recruit several Sungard’s Front Arena Developers/Consultants You will have at least 3 to 5 years solid back ground of working with Sungard’s or FIS Global’s Front Arena product. The role is to develop and support Front Arena applications through extending and integrating the core Front Architecture. SPECIFIC RESPONSIBILITIES: Develop highly visible applications within Front Arena. Design and develop integrations with other trading and back office applications. Support Trading Manager and the applications that utilize its output e.g. overnight risk/scenarios and Mark-to-Market. Provide occasional support for other Front Arena developed applications. Actively contribute in gaining application and business knowledge for the development team. The following skills and experience are considered essential for this role: Deep understanding of Front Arena and its programming languages: ADFL, ACM. AEL, ASQL and Python. Knowledge of Front Arena Architecture and components: ADS, ATS and Service Bus. Must be able to liaise and clearly communicate with colleagues. Experience of interacting with end users in the financial industry. Ability to work independently and solve business problems through own initiative. Ability to work in a fast changing environment Desirable skills/experience: Experience of the Front Arena 4 track. Experience of custom model integration. Experience of other Trading Systems. MS SQL Knowledge of Financial Derivatives This is a 6 month contract based in London. Do send your CV to us in Word format along with your daily rate and availability.

Network Engineer – Milton Keynes and Remote Our Client is seeking to recruit a Network Engineer with at least 7 to 10 years proven hands-on expertise. Plan and implement network transformation across 43 UK sites to support a rollout of 1 to1 Devices to students. Support the design and implement of layer 3 network enhancement, additional WiFi Access Points, and the deployment of new firewalls. Peer review the proposed design and configuration and provide documentation in line with departmental standards. Manage the Network Changes into support. Assess existing network IP address schema and DHCP scope Plan an expansion to accommodate additional network devices Test solution, connectivity, and routing Deploy new IP address schema across all sites Document & Transition to Support Assess location and AP density to guarantee performance with increase in concurrent connections Plan and position additional APs to maintain network performance Deploy APs and test performance Document & Transition to Support Firewalls Assess existing firewall configuration including rules, routers and VPNs Build new ruleset template for deployment across estate Test firewall configuration Deploy hardware appliances and configuration Document & Transition to Support Policies & Procedures To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy To engage in safeguarding training when required Multi-site projects Meraki APs HP/Aruba Switches Smoothwall Firewalls Must have proven expertise in Network Design, Network Routing, Switching, Wireless and DHCP/DNS and Network Security Excellent interpersonal skills. Must have a degree in Computer Science or equivalent coupled with a CCNA or equivalent. Any experience and understanding of the Education sector would be very beneficial for this assignment. Must have WAN, LAN, VLAN Design & Implementation along with Firewall Setup, configuration & Management. You will have ITIL certification along with experience of ITIL practices. The rate for this assignment is circa £300 - £400 per day. This is a 6 month assignment initially. The Client has offices in Milton Keynes – you will need to attend meetings from time to time in Milton Keynes – but the role can be worked remotely. Please send your CV to us in Word format along with your daily rate and availability.

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 and 3 line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide 2 and 3 line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, Network Manager or Schools IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Effective engagement with IT service partners and 3rd parties Technical Skills Windows Server 2012/2016/2019 Windows 10 Active Directory support Office365 LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support Mobile device support including Apple, Windows, and Android tablets AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Flexible working, travel to support multiple sites/offices. Experience of working in a Service Desk environment (2nd or 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required This will be a 2 to 3 months contract initially. The position will be in North London. Please do send your CV to us in Word format along with your daily rate and availability.

Solutions Architect Our Client is a leading global organisation with offices in Central London. They are looking to recruit a Solutions Architect with at least 10 years hands-on expertise as a Solutions Architect. The key purpose for the position is to manage the applications and technology in the company. This includes Integrating products Managing Data Identity Management systems and software Enhancing existing applications Must have an excellent understanding of networks and infrastructure Must have excellent knowledge of the Azure environment and Office 365. This is key position with high levels of responsibility. The Client is based in Central London. This is a 6 month assignment initially. The rate is negotiable but will be circa £500 pd to £700 pd. Do send your CV to us in Word format along with your rate and availability.

IT Support Technician Our Client is an Entertainment, a live entertainment platform that owns and operates over 100 major music festivals in the UK, Europe and Australia. They are looking to hire an IT Support Technician to work within the UK division of the business. This role offers a self-starting candidate the ability to support a dynamic and fast-growing business, with future opportunities for personal development and career growth within the group. The IT Support Technician will report to the Director of Information Technology, and will support users both at global head office in Central London and in our operating businesses across the UK. The role will be instrumental in ensuring that users benefit from the highest standards of service, including with regards to information security, system availability and change management. Our current core tech stack consists of MS365 + Azure AD, box.com, Airtable, Zoom (+ Zoom Phone), Slack and Salesforce and we support user access to Google Workspace together with various other line of business products. Prior experience administering Azure Active Directory tenancies would be particularly valuable, together with exposure to deployment and maintenance of security tools such as endpoint management and anti-virus. We support both Windows and Mac devices and our users access our services both on corporate machines and BYOD. We are 100% cloud native with no on-premises systems. Specific tasks will include: First line support for users both in person and via support channels. Resolve or escalate issues Hardware setup and configuration, patching and upgrades Support audio-visual / conference room equipment and printers Monitoring and maintaining local networking equipment such as access points, firewalls etc Responsible for maintenance and upkeep of our backup Infrastructure, including laptops and relevant server(s) and other designated cloud backup locations. Provide timely report to senior management on progress of dedicated tasks, or on-going activities. Configuration and monitoring of core systems Administration for IT processes such as: Support ticketing Equipment inventories Hardware purchases, repairs and disposals Joiner-Mover-Leaver process Managing license count Assisting with change projects such as data migration, office reconfiguration and platform or service changes Personal Attributes: Detail and precision in aspects of approach to tasks Ability to prioritise conflicting workflows Team player, ability to communicate effectively with non-technical users and senior management Excellent presentation and time keeping Experience 3 years experience in equivalent setting Microsoft Office 2019+ support essential Mac (iOS) support exposure desirable Exposure to endpoint device management systems desirable S Azure support essential Good documentation and analytical skills, with a passion for end-user satisfaction. Evidence of commitment to training and knowledge The Client is based in Central London with some attendance at operating business offices elsewhere in London and across the UK. This is a 3 month contract assignment for 3 days per week initially. The rate will depend on your experience but will be in the range £150 to £200 per day. Do send your CV to us in Word format along with your daily rate and availability.

UX/UI Designer and Developer - Manage our external web development and technology partners, to ensure organic growth and conversion opportunities are maximized. - Project management will include collecting requirements from the business, briefing our partners, prioritising asks in line with key business objectives and aligning with timeline of the business. - Deliver high-quality, user-friendly, content across our digital platforms. - Own the delivery of the US and UJ for new / ongoing event website and app related launches. - Identify content improvements with the objective of enhancing engagement, gaining insights, and increasing sales. - Produce and automate top-level website reports to influence decision-making for improvements including user flow Sankey diagrams, channel specific user journeys and holistic business reporting. Develop a UX and UI workflow in alignment with feedback and research to execution, specifically running CRO tests to prove hypotheses. - Expertise in CMS optimisation (VWO, Optimisely or other). - Expertise in SEO, CRO, accessibility and UX best practices. - Proven experience delivering multi format digital content within a CMS environment (Contentful) - Proven experience delivering content-heavy platform targeted at consumer audiences. - Proficiency in integrated performance reports using different data sources including analytics and CRM tools i.e. Google Analytics and HubSpot. - Fundamental understanding of basic adtech i.e. UTM tagging and tracking and setting up of media tags via Google Tag Manager.Take initiative with a solution-oriented approach, within a cross functional team. - Basic understanding of HTML and CSS – or keen to upskill in this area - Strong collaboration skills to help manage input from stakeholders and 3rd parties - Ability to manage and support different projects simultaneously - Possess good knowledge of digital marketing and multi-channel campaigns - Ability to understand website analytics and help drive data-driven conclusions (i.e. Google Analytics) - Ability to recommend decisions underpinned and driven by data. A passion for UX and all things customer first. This is a 3 month contract assignment in Shoreditch London on-site. The daily rate will be circa £250 pd to £400 pd. Do send your CV to us in Word format along with your daily rate and availability.

Digital Marketing and UX Expert Manage our external web development and technology partners, to ensure organic growth and conversion opportunities are maximized. Project management will include collecting requirements from the business, briefing our partners, prioritising asks in line with key business objectives and aligning with timeline of the business. Deliver high-quality, user-friendly, content across our digital platforms. Own the delivery of the US and UJ for new / ongoing event website and app related launches. Identify content improvements with the objective of enhancing engagement, gaining insights, and increasing sales. Produce and automate top-level website reports to influence decision-making for improvements including user flow Sankey diagrams, channel specific user journeys and holistic business reporting. Develop a UX and UI workflow in alignment with feedback and research to execution, specifically running CRO tests to prove hypotheses. Expertise in CMS optimisation (VWO, Optimisely or other). Expertise in SEO, CRO, accessibility and UX best practices. Proven experience delivering multi format digital content within a CMS environment (Contentful) Proven experience delivering content-heavy platform targeted at consumer audiences. Proficiency in integrated performance reports using different data sources including analytics and CRM tools i.e. Google Analytics and HubSpot. Fundamental understanding of basic adtech i.e. UTM tagging and tracking and setting up of media tags via Google Tag Manager.Take initiative with a solution-oriented approach, within a cross functional team. Basic understanding of HTML and CSS – or keen to upskill in this area Strong collaboration skills to help manage input from stakeholders and 3rd parties Ability to manage and support different projects simultaneously Possess good knowledge of digital marketing and multi-channel campaigns Ability to understand website analytics and help drive data-driven conclusions (i.e. Google Analytics) Ability to recommend decisions underpinned and driven by data. A passion for UX and all things customer first. This is a 3 month contract assignment in Shoreditch London on-site. The daily rate will be circa £250 pd to £400 pd. Do send your CV to us in Word format along with your daily rate and availability.

3rd Line Cloud Support Network Engineer Recruitment Type: Contractor Rate: 450 Inside Location of role: Basingstoke (Travel to customer site required) Location requirement: Fully on site Clearance Required: DV Working Pattern: Mon-Fri, on-call . Shift Working: 0700 - 1500 or 1100 - 1900 Brief overview on the role/project: As a 3rd Line Network Engineer you will be working with new technologies within a team that values the sharing of ideas to build a better service. Your role will involve assisting high profile user community, daily contact with customers and stake holders utilising the IT Service Management Toolset. The monitoring of Event Management tooling, triage and escalation is critical to the role. Your transferable skills and experience: VCenter NSX-T Cisco Firepower Management Centre Cisco IOS knowledge Cisco ISE Juniper Switches & JUNOS SolarWinds Active Directory Windows Servers Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.