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IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end-user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Role Description The IT Infrastructure & Systems Manager is a full-time role based in London with a hybrid working arrangement, combining on-site presence with some work from home. This role is responsible for managing and maintaining the organization's core IT infrastructure, including servers, networks, storage, and cloud services. Day-to-day tasks include overseeing system administration, monitoring performance and availability, implementing security best practices, and coordinating backup and disaster recovery processes. The role involves leading and supporting IT operations, resolving complex technical issues, and ensuring that systems, applications, and services remain stable and secure. The IT Infrastructure & Systems Manager will collaborate with internal stakeholders, manage vendors and service providers, contribute to IT strategy and roadmaps, and document procedures, standards, and configuration changes. Qualifications Strong foundation in Information Technology and IT Operations, including infrastructure design, capacity planning, and service management. Hands-on experience with System Administration and Troubleshooting across Windows and/or Linux environments, virtualization, and cloud platforms. Proficiency in Network Security, including firewalls, VPNs, endpoint protection, access control, and security monitoring. Proven ability to manage IT projects, prioritize tasks, and deliver improvements on time and within scope. Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences. Experience leading or mentoring IT team members or support staff is highly desirable. Relevant certifications (e.g., ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission-critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders This is a hybrid role with 3 days at the office in Central London. Salary for this role will be in the range £60K - £65K. Do send your CV to us in Word format along with your salary and availability.

Jarvis Connect recrute en CDI un(e) Expert(e) Technique ServiceNow CSM pour renforcer un Centre de Compétence ServiceNow en cours de constitution chez l'un de ses clients grands comptes, dans le cadre d'un programme de transformation CRM de grande ampleur : le remplacement d'un CRM historique par ServiceNow CSM Pro et la construction d'une solution de gestion de la relation client à grande échelle. VOS MISSIONS Animer les ateliers de conception et la définition des processus métiers Concevoir la solution, rédiger et valider les User Stories Paramétrer ServiceNow CSM Pro en privilégiant l'approche OOTB Concevoir et mettre en œuvre les intégrations SI (IntegrationHub, API REST / SOAP) Construire les workflows et automatisations (Flow Designer) Accompagner les équipes métiers et assurer le transfert de compétences vers le Centre de Compétence interne ENVIRONNEMENT TECHNIQUE ServiceNow CSM (Case Management, Customer / Service Portal, Agent Workspace, UI Builder), Flow Designer, IntegrationHub, API REST / SOAP, Knowledge Management, Virtual Agent, Now Assist, CMDB / CSDM. PROFIL RECHERCHÉ 8 ans et plus d'expérience IT, dont une expérience significative et récente sur ServiceNow CSM Maîtrise du Case Management, du Customer / Service Portal, de l'Agent Workspace et d'UI Builder Solide expérience des intégrations SI : IntegrationHub, API REST / SOAP Pratique du Flow Designer, du Knowledge Management et du Virtual Agent ; une première exposition à Now Assist est appréciée Capacité à animer des ateliers métiers, à concevoir la solution et à rédiger puis valider les User Stories Certifications ServiceNow appréciées : CSA, CAD, CIS-CSM, Suite CSM Pro Une expérience de portail client à forte volumétrie, d'environnements à fortes intégrations SI ou de Centre de Compétence / équipe Build ServiceNow est un vrai plus CONDITIONS Poste basé à Paris, 3 jours sur site minimum par semaine, télétravail partiel. Mission longue durée avec une visibilité de 2 ans minimum. Rémunération 58 000 à 66 000 € brut annuel selon profil. Démarrage dès que possible. Important : il s'agit d'un recrutement en CDI chez Jarvis Connect uniquement. Nous n'étudions pas les candidatures freelance, portage salarial ni sous-traitance.

Chaque moment compte. Surtout ceux que vous vivez à fond. Bienvenue chez Consort Group. Consort Group, accompagne depuis plus de 30 ans les entreprises dans la valorisation de leurs données et infrastructures. Elle s'appuie sur deux leaders, Consortis et Consortia, et place l'humain et la responsabilité sociétale au cœur de ses valeurs. C'est votre future équipe Créée en 2010, l'agence Ouest rassemble aujourd'hui près de 230 collaborateurs. Elle s'est fortement orientée vers les expertises en intégration applicative et en testing, en s'appuyant sur ses Centres de Services. Le tout dans un esprit de convivialité et de proximité, au service des régions de Nantes, Rennes et Angers. Développeur Power Platform H/F C'est votre missionVous êtes passionné·e par l'automatisation des processus métiers et les solutions collaboratives Microsoft ? Ce poste est fait pour vous. En tant que Développeur Power Platform, vous êtes responsable du développement, de la maintenance et de l'évolution des solutions Power Platform de notre écosystème. Côté build :Développer les évolutions des solutions Power Automate existantes Concevoir et faire évoluer les chatbots Power Virtual Agent intégrés à Teams Participer à l'amélioration continue des processus IT et métiers Accompagner les utilisateurs et les équipes internes dans la définition des besoins Garantir la qualité, la maintenabilité et la scalabilité des développements Réaliser les tests et validations des nouvelles fonctionnalités Produire et maintenir la documentation technique des solutions Être force de proposition sur les évolutions et optimisations des outils Côté run :Assurer le maintien en conditions opérationnelles des solutions existantes Réaliser les actions de maintenance corrective et évolutive Fournir une expertise technique auprès des équipes métiers Accompagner et faire monter en compétences un développeur junior interne Analyser et résoudre les incidents liés aux solutions Power Platform Garantir la continuité de service et la bonne performance des applications Participer aux activités de transfert de connaissances et de réversibilité Veiller au respect des bonnes pratiques de développement et d'exploitation C'est votre parcoursVous avez au moins 3 ans d'expérience dans le développement de solutions Microsoft Power Platform. Vous aimez transformer les besoins métiers en solutions concrètes et efficaces sans jamais cesser d'innover. Vous cherchez un cadre où vos idées comptent et où la technique va de pair avec la collaboration. C'est votre expertisePower Automate Power Virtual Agent / Microsoft Copilot Studio Microsoft 365 et Teams Suite Office 365 Méthodes Agile, Lean et culture DevOps Connaissance des processus ITIL (GDC, MEP, GDI, GDD) Documentation technique et transfert de connaissances Animation d'ateliers de co-construction C'est votre manière de faire équipeEsprit collaboratif et sens du partage Pédagogie et accompagnement des profils juniors Force de proposition Excellentes capacités de communication Rigueur et sens de l'organisation Autonomie et capacité d'analyse C'est notre engagementChez Consort Group, vous êtes un·e expert·e qu'on accompagne pour que chaque mission devienne une étape qui compte. Un onboarding attentif et humain Une vraie proximité managériale Des formations accessibles en continu Des engagements concrets : inclusion, égalité, solidarité Un package RH complet : mutuelle, carte TR, CSE, prévoyance Une culture du feedback et des projets qui font sens C'est clairLe process de recrutement :Un premier échange téléphonique avec notre team recrutement Un entretien RH ainsi qu'un échange métier avec un.e ingénieur.e d'affaires Un test ou un échange technique avec un.e de nos Un dernier point avec votre futur.e manager ou responsable de mission Et si on se reconnaît : on démarre ensemble C'est bon à savoirLieu : Nantes Contrat : CDI Télétravail : 2-3 jours par semaine Salaire : De 35 K€ à 45 K€ (selon expérience) brut annuel Famille métier : Développement Microsoft Power Platform / Automatisation / Solutions collaboratives Ce que vous ferez ici, vous ne le ferez nulle part ailleurs. Ce moment, c'est le vôtre.

Solaris Engineer Location: Work from home / Telford Duration: 6 months initially This senior-level role sits within a Solaris team responsible for the provision of Managed Service & Project activities. The team provides support to the servers on the Live, Development & Test environments as well as performing all Change & Project work. The successful candidate will be responsible for delivering operating system support and maintenance for Solaris 10 & 11 servers, both physical & virtual. In addition there will be a considerable amount of migration / transformation Project work, some of which may be out of hours. Key capabilities required for the role include: Strong working knowledge of Solaris 10 & 11 operating systems Ability to develop and maintain high-quality UNIX shell scripts Experience supporting and troubleshooting across multi-platform UNIX/Linux estates Understanding of Network technologies & components Understanding of cloud computing principles, particularly in the context of infrastructure management and service delivery LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Linux Engineer Location: Work from home / Telford Duration: 6 months initially This senior-level role sits within a Linux team responsible for the provision of Managed Service & Project activities. The team provides support to the servers on the Live, Development & Test environments as well as performing all Change & Project work. The successful candidate will be responsible for delivering operating system support and maintenance for SUSE & RedHat Linux servers, both physical & virtual. In addition there will be a considerable amount of migration / transformation Project work, some of which may be out of hours. Key capabilities required for role : Strong working knowledge of Linux operating systems Ability to develop and maintain high-quality UNIX shell scripts Experience supporting and troubleshooting across multi-platform UNIX/Linux estates Understanding of Network technologies & components Understanding of cloud computing principles, particularly in the context of infrastructure management LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Expert Citrix senior MCO et évolutionsBesoin d'un expert ou architecte Citrix senior, administrateur niveau 3, pour assurer le MCO, le RUN, le support expert et les évolutions BUILD de deux plateformes Citrix critiques. La première plateforme repose sur Citrix Virtual Apps 7.6 en full On-Premise pour des applications métiers historiques non migrables à court terme, avec un enjeu fort de maintien en condition opérationnelle et de limitation des risques liés à l'obsolescence. La seconde plateforme est une infrastructure VDI Citrix DaaS / Cloud avec plan de contrôle dans le Cloud Citrix et ressources de calcul On-Premise, fournissant des postes Windows 10 et Windows 11. Goals and deliverables Les missions couvrent la surveillance, l'analyse d'alertes, le traitement d'incidents complexes, les diagnostics avancés, la gestion des changements, la sécurité et les correctifs, la veille vulnérabilités Citrix, la gestion des golden images et catalogues VDI, les optimisations de performance, les montées de version, les plans de modernisation et de sortie d'obsolescence, la documentation, le reporting et le transfert de compétences. Le profil doit justifier d'au moins 10 ans d'expérience Citrix, dont 5 ans sur Citrix Cloud/DaaS, avec une expérience d'environnements critiqu

Elément de contexte et organisation : Au sein du train Refontes Financement & Innovation, nous recherchons un expert Snowflake dans le cadre de la construction de notre architecture de données. Objectif : accélérer l'appropriation interne de Snowflake, tout en maîtrisant les coûts de compute. Nous avons besoin de quelqu'un avec une expérience en modélisation décisionnelle, idéalement sur SnowFlake avec des compétences Business Analyst pour comprendre le contenu véhiculé et les modélisations métiers à mettre en oeuvre pour les vues destinées à être exposées Objectif poursuivi pour cette mission : • Accélérer l'appropriation de Snowflake par les équipes internes (montée en compétences, bonnes pratiques, patterns d'usage) • Orienter les choix d'implémentation pour optimiser les coûts de compute (sizing des warehouses, stratégies de cache, clustering, etc.) • Concevoir une architecture décisionnelle autour de Snowflake à partir des sources AWS • Mettre en place une stratégie d'historisation des données robuste et maîtrisée • Comprendre et modéliser les données métier pour construire des vues exposées alignées avec les besoins fonctionnels • Assurer le transfert de compétences vers les équipes internes tout au long de la mission Compétences métier souhaitables : • Expertise Snowflake • Maîtrise avancée de Snowflake : architecture interne, virtual warehouses, clustering, partitionnement • Optimisation des coûts de compute : stratégies de suspension/reprise, multi-cluster warehouses, résultats mis en cache, query profiling Compétences Business Analyst * • Capacité à comprendre et analyser les besoins métier pour les traduire en modèles de données • Aptitude à dialoguer avec les équipes fonctionnelles pour qualifier le contenu des datasets • Expérience dans la définition de vues sémantiques orientées usages métier (reporting, analyse, restitution) Liste des technologies : Snowflake DBT SQL AWS Athena

IT Infrastructure Engineer Our Client is a Global organisation with offices in the City of London. They are now looking to recruit an IT infrastructure system support and maintenance Engineer with at least 5 years experience in 1 to 3 level experience in support. You will be working with users using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3 to 5+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The salary for this position will be in the range £35K - £45K. The Client is based in the City of London. Do send your CV to us in Word format along with your salary and notice period.

IT Infrastructure Engineer 2 and 3 Line with Japanese Our Client an global company are looking to recruit an IT Support Engineer with 2 and 3 Line experience. You must be able speak in both English and Japanese. IT infrastructure system support and maintenance. Liaison with end user using Japanese and English, working closely with related parties to ensure a coordinated approach to IT infrastructure support and projects. Key Responsibilities: IT Infrastructure Engineer IT Infrastructure related project Communicate and coordinate with the person in charge of the project in HQ (in Japanese) Communicate and coordinate with the user in each office (in English) Provide support for to end users during system deployment/migration(User manual, user training) Global User Support Act as 2/3 line support for IT infrastructure related enquiries and incidents. Escalate the incidents to the appropriate vendors. Incident management with the ticketing system (etc. ServiceNow). Skills / Knowledge: Technical Proven working experience in IT Service management operations Basic network knowledge (e.g. TCP/IP, proxy, firewall, switching, routing and WiFi) Basic operation system knowledge (e.g. Windows10, Windows server, Azure) Basic Microsoft Office 365 knowledge Second line level technical support and problem-solving skill Communication Candidate needs to have strong interpersonal communication skills Ability to work both independently and as part of a team. Adoptability to work in a fast-changing environment Strong written and verbal communication skills Proficient in English & Japanese language skills (Reading/Writing/Speaking). User facing support skills Self-motivated and an innovative mindset Experience: 3+ years IT experience in a corporate environment. Second line technical support System Maintenance Microsoft Windows, Windows Server, Virtual desktop, Microsoft365 Cisco/Fortinet Project management experience preferred. The position is based in the City of London. The salary will be £40K - £50K. Do send your CV to us in Word format along with your salary and notice period.