Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User support is responsible for providing technical assistance to employees within a company. They also supervise their use of various computer and telephone equipment while taking into account the condition of materials. Their work also consists of carrying out maintenance and installation of computer systems within a company or business. They advise and provide assistance to users by training them in the use of software tools at their disposal. A user support intervenes first in case of malfunctions or incidents on the devices used by directly eradicating the malfunction or redirecting the user to better assistance. Moreover, they propose IT solutions to users in difficult situations with their electronic equipment.

Your search returns 710 results.
Fixed term

Job VacancyAI Developer

LA International Computer Consultants Ltd
Published on

7 months
SW1A 2AH, City of Westminster, England, United Kingdom
Job title: AI Developer (Backend & Frontend) Location: London (Hybrid, Minimum 2 Days Onsite per Week) Contract Length: 12 Months IR35 Status: Inside IR35 Rate: Negotiable We are currently recruiting for multiple AI Developer opportunities to support a major enterprise AI programme. These roles offer the chance to work at the forefront of AI innovation, developing intelligent applications and solutions that leverage the latest advancements in Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and modern cloud technologies. We are seeking both Backend AI Developers and Frontend AI Developers who are passionate about building scalable, secure, and user-focused AI solutions within a collaborative delivery environment. The Role As an AI Developer, you will play a key role in designing, developing, and integrating AI-powered applications and services. You will work closely with architects, engineers, and business stakeholders to deliver innovative solutions that drive business value and enhance user experiences. Depending on your specialism, you will contribute to backend AI services, frontend user interfaces, or a combination of both. Essential Skills & Experience Python | LLM Integration | Prompt Engineering | RAG Architectures | Vector Databases | Embeddings & Tokenisation | AWS Services | Git / Version Control | REST APIs | Authentication, Authorisation, Firewalls & API Gateway Frontend Experience (For Frontend Developers) React or Other Modern Web Frameworks | TypeScript | UX Implementation | API Integration Desirable Skills MCP (Model Context Protocol) | IBM watsonx Orchestrate | CI/CD Pipelines What We're Looking For * Experience developing AI-enabled applications using modern frameworks and technologies. * Strong understanding of LLM integration and prompt engineering techniques. * Experience designing and implementing RAG-based solutions. * Knowledge of vector databases, embeddings, and tokenisation concepts. * Experience working with cloud platforms, particularly AWS. * Strong API development and integration skills. * Understanding of secure application design, authentication, authorisation, and API gateways. * Ability to work effectively within agile, multidisciplinary teams. Why Apply? * Join a high-profile AI transformation programme. * Work with cutting-edge AI technologies and frameworks. * Collaborate with industry-leading technical teams. * Contribute to the development of innovative enterprise AI solutions. * Long-term contract opportunity with flexible hybrid working arrangements. If you are an experienced AI Developer and would like to learn more about this opportunity, I'd be delighted to arrange a brief call to discuss the role in more detail. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
View this job
Permanent

Job VacancyJunior AV Engineer

Rise Technical Recruitment Ltd
Published on

£26k-32k
Birmingham, United Kingdom
Junior AV Installation Engineer Birmingham & Midlands Region (with occasional overnight stays) £26,000 - £32,000 + Company Vehicle + Specialist Tools & Equipment + Manufacturer Training + Ongoing Technical Development + Career Progression Are you looking to build a long-term career within the AV industry, working alongside an experienced Lead Engineer on high-profile university and commercial installation projects while receiving hands-on training and support to develop into a fully qualified AV Installation Engineer? This is an excellent opportunity to join a growing AV integration business delivering cutting-edge audiovisual installations across teaching spaces, lecture theatres and commercial environments throughout the Midlands. You will work as part of a dedicated two-person installation team, assisting with the delivery of high-quality AV projects for a major university client and other commercial customers. You will support the installation, testing and commissioning of AV systems while developing your technical knowledge under the guidance of an experienced Lead Engineer. This role offers structured mentoring, manufacturer training and ongoing development opportunities, making it ideal for someone looking to establish themselves within the AV industry. The ideal candidate will have strong practical skills, a positive attitude and a willingness to learn. Previous experience within AV installation, structured cabling, electrical work or a similar technical environment would be highly advantageous. The Role: Assist with AV installations across education and commercial environments Support the installation, termination and testing of AV systems Work alongside a Lead Engineer on site-based projects Maintain high installation standards and safe working practices Travel throughout the Midlands with occasional overnight stays The Person: Previous AV installation, electrical or structured cabling experience preferred Positive attitude with a strong willingness to learn Good practical and problem-solving skills Comfortable working on customer sites and within live environments Full UK driving licence ECS/CSCS card and Enhanced DBS, or willingness to obtain Reference Number: BBBH277876 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
View this job
Contractor

Contractor jobAnalyste quantitatif validation modèle H/F

Insitoo Freelances
Published on
API REST
Blazor
C#

2 years
760-820 €
Paris, France
Basée à Lille, Lyon, Nantes, Grenoble, Marseille, Paris et Bruxelles, Insitoo Freelances est une société du groupe Insitoo, spécialisée dans le placement et le sourcing des Freelances IT et Métier. Depuis 2007, Insitoo Freelances a su s'imposer comme une référence en matière de freelancing par son expertise dans l'IT et ses valeurs de transparence et de proximité. Actuellement, afin de répondre aux besoins de nos clients, nous recherchons un Analyste quantitatif validation modèle H/F à Paris, France. Contexte : Dans le cadre de ses activités au sein du secteur BGC / Finance de marché, le Client cherche un Analyste quantitatif validation modèle de valorisation front office (H/F) pour une mission Commando Equity Markets. La mission se déroule au sein de l'équipe Front Office Commandos Equity Markets, qui travaille en salle de marché à proximité directe de ses clients (Trading, Ingénierie Financière). L'équipe fournit des outils à valeur ajoutée fonctionnelle pour le business. Les missions attendues par le Analyste quantitatif validation modèle H/F : Principaux outils développés par l'équipe : Valorisation de produits financiers Calibration de Market Data Explication de P&L Backtesting Missions et Tâches Principales : Accompagner le métier au quotidien sur de l'exploration et du prototypage (Python + API REST). Prendre en compte directement les besoins du métier (sans MOA intermédiaire). Développer les applications correspondant à ces besoins (C# / WPF / Blazor). Assurer le support et la maintenance de ces applications. Assurer l'harmonisation des outils à travers les différentes zones géographiques où les clients et applications sont répartis. Valider les modèles de valorisation des instruments financiers (produits dérivés) développés par les équipes de R&D Front-Office dans un but de gestion du P&L, de la couverture, ou de calcul de réserves modèles. Valider les modèles de gestion de XVA au titre du risque de contrepartie (CVA/DVA/FVA).
View this job
Permanent

Job VacancySenior Infrastructure Engineer (DV Security Clearance)

CGI
Published on

Chippenham, England, United Kingdom
At CGI, you will play a pivotal role in delivering secure, scalable infrastructure solutions that underpin critical operations across the Space, Defence and Intelligence sectors. Working at the forefront of innovation, you will design, build and manage modern enterprise environments that enable mission success and drive measurable outcomes for our clients. You will contribute to high-impact programmes, shaping resilient platforms while collaborating with experts in a culture that values accountability, technical creativity, and continuous development. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This position will be based in the CGI Chippenham office 5 days a week.
View this job

Frequently asked questions about working as a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

What is the role of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User Support is a technician who handles incidents reported by users. It can be any difficulty that users encounter. They must find the flaws and propose adequate solutions to resolve the problems encountered. In other words, User Support comes to the rescue of users to troubleshoot their issues.

How much does a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) charge

The daily rate of a User Support depends on the level of responsibility and industry sector, but on average, it is 270 euros. The average salary of a user support will be £30K per year on average.

What is the definition of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

The User Support position is one of the entry points for novice IT technicians. User Support provides technical assistance to users as its name indicates. First, they search for the source of the problem, failure, errors, bug... To do this, they can connect directly to the user's workstation to fix the issue. Then, they will quickly establish a diagnosis of the anomalies. The user assistant may also be required to intervene remotely to resolve the issue in question, whether by phone, email, or another communication medium. Regardless of the failure, User Support must quickly find ways to solve any type of problem: network, Internet, computer that won't start, connection issues, etc. These are examples of failures that often occur.

What type of mission can a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) handle

The missions of a User Support are numerous. Here are some of the main ones to know: • Receive user requests (problem, breakdown, etc.) • Record reported anomalies (malfunctions, incidents...) • Process requests received following incidents • Ensure follow-up of problem handling (reminders, analysis, consolidation...)

What are the main skills of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

Taking a User Support position is not an easy task. There are many functions that this expert must perform. Here are the main skills required for anyone who wishes to become a User Support specialist. • Master MS SQL Server databases • Have good technical knowledge (operating systems such as Linux, Mac, Windows... as well as LAN/WAN network protocols, TCP/IP, http, proxy...) • Have good administration skills in software solutions like EDM or ERP

What is the ideal profile for a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User Support is a key position within the firm. It ensures the proper functioning of user equipment. To occupy this position, here are some qualities that a user assistant must have. • Good communicator • Teaching skills • Autonomy • Versatility • Good listening skills • Responsiveness

Connecting Tech-Talent

Free-Work, THE platform for all IT professionals.

Free-workers
Resources
About
Recruiters area
2026 © Free-Work / AGSI SAS
Follow us