Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User support is responsible for providing technical assistance to employees within a company. They also supervise their use of various computer and telephone equipment while taking into account the condition of materials. Their work also consists of carrying out maintenance and installation of computer systems within a company or business. They advise and provide assistance to users by training them in the use of software tools at their disposal. A user support intervenes first in case of malfunctions or incidents on the devices used by directly eradicating the malfunction or redirecting the user to better assistance. Moreover, they propose IT solutions to users in difficult situations with their electronic equipment.

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Contractor

Contractor jobIT Business Analyst KYC / AML / Client Onboarding

STHREE SAS
Published on

12 months
France
IT Business Analyst KYC / AML / Client Onboarding (H/F)📍 Localisation : Clichy & La Défense 🏠 Télétravail : 2 jours par semaine 📅 Démarrage : ASAP 📆 Durée de mission : 1 an renouvelable ContexteDans le cadre d'un programme stratégique de transformation des parcours d'onboarding et de remédiation client, notre client, acteur majeur du secteur bancaire européen, recherche un IT Business Analyst expérimenté afin d'accompagner l'optimisation et l'automatisation des processus de gestion du cycle de vie client. Vous interviendrez à l'interface entre les équipes métiers et les équipes IT pour améliorer l'efficacité opérationnelle, réduire les traitements manuels et renforcer la qualité des données. Vos missionsAnimer des ateliers avec les équipes Front Office, Onboarding, Opérations et Compliance. Recueillir, analyser et challenger les besoins métiers. Identifier les points de friction, les risques opérationnels et les opportunités d'amélioration. Cartographier les processus existants et proposer des solutions d'optimisation. Rédiger les spécifications fonctionnelles, user stories et critères d'acceptation. Accompagner les équipes de développement durant les phases de conception et de réalisation. Participer aux estimations de charge et au suivi des livrables. Contribuer aux phases de tests, recette et gestion des anomalies. Assurer la coordination entre les différentes parties prenantes du projet. Profil recherchéExpérienceMinimum 5 ans d'expérience en Business Analysis. Expérience significative dans le secteur bancaire ou financier. Solide connaissance des processus de :Client Onboarding KYC (Know Your Customer) AML (Anti-Money Laundering) Client Lifecycle Management (CLM) Remediation / Compliance CompétencesAnalyse et formalisation des besoins métiers. Rédaction de spécifications fonctionnelles. User Stories et Acceptance Criteria. Process Mapping et amélioration continue des processus. Gestion des parties prenantes. Connaissance des systèmes d'information et des flux de données. Expérience des environnements Agile. OutilsJira Confluence Miro Klaxoon Excel PowerPoint Langues✅ Français professionnel ✅ Anglais courant impératif (mission et entretiens en anglais)
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Contractor
Permanent

Job VacancyChef de Projet MOE – Pilote Transverse Agile / Scrum of Scrum

Hexagone Digitale
Published on
Agile Method
Agile Scrum
Confluence

5 months
40k-45k €
470-570 €
Niort, Nouvelle-Aquitaine
Contexte Le client, acteur du secteur assurantiel, fait évoluer son fonctionnement en mode Agile à l'échelle et souhaite renforcer son dispositif avec un(e) pilote transverse/Scrum of Scrum. La mission s'inscrit dans un environnement multi-produits et multi-équipes (AUTO, MRH, PRO, Comptes Clients, Partenaires, Émission). L'enjeu principal est la maîtrise des adhérences, dépendances et risques entre backlogs, ainsi que l'accompagnement des équipes agiles dans la montée en compétence sur ces sujets, en particulier sur la verticale AUTO qui regroupe deux produits et deux équipes à coordonner. Rôle et responsabilités principales Préparer, planifier et animer les Release Plannings trimestriels Accompagner les Product Owners et Scrum Masters dans la préparation des Release Plannings Piloter et suivre les adhérences, dépendances et risques sur l'ensemble des backlogs concernés Mettre en place un outil de représentation visuelle des adhérences/dépendances/risques et en assurer la mise à jour régulière Assurer le suivi budgétaire des verticales Produit (AUTO, MRH, PRO, Comptes Clients) et convertir les points d'effort en jours/homme Accompagner la Scrum of Scrum dans sa montée en compétence sur le pilotage des adhérences/dépendances/risques au sein de la verticale AUTO Livrables attendus Planning des Releases préparé et animé (fréquence trimestrielle) Outil de représentation visuelle des adhérences, dépendances et risques, maintenu à jour Suivi budgétaire consolidé par verticale Produit avec conversion points d'effort → jours/homme Support de montée en compétence pour la Scrum of Scrum sur la verticale AUTO
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Contractor

Contractor jobLead Developer with Open Text

Nexus Jobs Limited
Published on

£300-500
Canary Wharf, England, United Kingdom
Lead Developer with OpenText This position will contribute to the planning, development, and administration of an enterprise content management system, the underlining infrastructure, and their integration with other enterprise systems and applications. The Lead Developer will also provide technical leadership to the engineering team, various levels of management, vendors, operations staff, peers, business users and application developers as needed. The successful candidate will assist in the design, implementation, and support of solutions for managing editorial content using an OpenText, Content Hub for Publishers and iHub solutions. Skills required include Groovy / Java script, XML / XSLT, CSS / HTML, SQL. This is a high profile project: candidate must be able to demonstrate an ability to articulate technical solutions for business requirements, have experience supporting content management solutions (OpenText), and embrace a collaborative approach for the implementation of solutions. Experience in content creation, publishing and content management is required and any experience in the commodities markets, price assessment, analysis and news sectors will be beneficial. Experience: Must have: · Digital publishing background and 3-5 years' experience with content management systems and processes. · 6-8 years' experience in a team development role · Hands-on experience working in an agile environment managing the identification and delivery of projects and software solutions using Scrum. · Functional and non-functional requirements. · Understanding user stories and acceptance criteria. · Releases cycles · Working with and with third party product and services vendors. · Working and coordinating across teams of local and remote business users in a high pressured, time sensitive environment. · Working with local and remote technical teams with a combination of in-house and partner resources. · Must be able to travel to US and UK. Nice to have: · Risk, issue, dependency and assumption identification and management. · Analysis of business information patterns, data analysis and data modeling. · Working with user experience designers to deliver end-user focused benefits realization. · Financial services background with experience in commodities markets. Skills · Open Text Content Hub for Publishers configuration and integrations · iHub · Groovy / Java script · XML / XSLT · CSS / HTML · SQL · Self-starter able to work to achieve objectives with minimum direction. · Comfortable working independently as well as in a team. · Experience with agile workflow tools (e.g. VersionOne). · Knowledge of the project lifecycle. · Knowledge of the software delivery lifecycle. · Relationship management with third party software suppliers. This is a 6 month contract based in the Canary Wharf area Docklands London. Please send your CV to us in Word format.
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Contractor

Contractor jobDigital Marketing and UX Expert

Nexus Jobs Limited
Published on

£250-400
London, England, United Kingdom
Digital Marketing and UX Expert Manage our external web development and technology partners, to ensure organic growth and conversion opportunities are maximized. Project management will include collecting requirements from the business, briefing our partners, prioritising asks in line with key business objectives and aligning with timeline of the business. Deliver high-quality, user-friendly, content across our digital platforms. Own the delivery of the US and UJ for new / ongoing event website and app related launches. Identify content improvements with the objective of enhancing engagement, gaining insights, and increasing sales. Produce and automate top-level website reports to influence decision-making for improvements including user flow Sankey diagrams, channel specific user journeys and holistic business reporting. Develop a UX and UI workflow in alignment with feedback and research to execution, specifically running CRO tests to prove hypotheses. Expertise in CMS optimisation (VWO, Optimisely or other). Expertise in SEO, CRO, accessibility and UX best practices. Proven experience delivering multi format digital content within a CMS environment (Contentful) Proven experience delivering content-heavy platform targeted at consumer audiences. Proficiency in integrated performance reports using different data sources including analytics and CRM tools i.e. Google Analytics and HubSpot. Fundamental understanding of basic adtech i.e. UTM tagging and tracking and setting up of media tags via Google Tag Manager.Take initiative with a solution-oriented approach, within a cross functional team. Basic understanding of HTML and CSS – or keen to upskill in this area Strong collaboration skills to help manage input from stakeholders and 3rd parties Ability to manage and support different projects simultaneously Possess good knowledge of digital marketing and multi-channel campaigns Ability to understand website analytics and help drive data-driven conclusions (i.e. Google Analytics) Ability to recommend decisions underpinned and driven by data. A passion for UX and all things customer first. This is a 3 month contract assignment in Shoreditch London on-site. The daily rate will be circa £250 pd to £400 pd. Do send your CV to us in Word format along with your daily rate and availability.
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Permanent

Job VacancyData Entry and Administration

█ █ █ ██ █ █
Published on
Data management

Sunderland, England, United Kingdom

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Permanent

Job VacancyBusiness Systems Analyst – Insurance Systems

Nexus Jobs Limited
Published on

£65k-80k
United Kingdom
Business Systems Analyst – Insurance Systems A background in software development and / or Analysis either as part of an IT Department or a Software Vendor is preferable. A proven track record of delivery with the ability to 'own' projects and issues is essential. The candidate would report to the Group Operations Director or relevant Project Manager and depending on the project size, may be working alone or as part of a team. The role will often be Client facing and the ability to determine requirements, estimate costs and present completed solutions is essential. The role will often fluctuate between Analysis and Configuration to quite detailed SQL scripting and some report and system design and so it is essential that the candidate be flexible and show ability in both Business and technical areas. The ideal candidate will be a self-starter with several years' experience and knowledge of the insurance industry. The purpose of the position is: 1. Ability to configure Insurance system to meet client specifications 2. Producing project feasibility reports. 3. Liaising with external clients or internal resources 4. Creation of Documentation and MIS Reports using Report Builder tools such as Crystal and MS Report Builder 5. Build SQL queries and use SQL to report on and modify databases. 6. Translating client requirements into highly specified project documents. 7. Identifying options for potential solutions and assessing them for both technical and business suitability. 8. Creating logical and innovative solutions to complex problems. 9. Drawing up specific proposals for modified or replacement systems. 10. Presenting proposals to clients. 11. Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction. 12. Drawing up a testing schedules for the product / model testing 13. Being responsible for implementation of projects. 14. Planning and working flexibly to a deadline. 15. Writing user manuals. 16. Providing training to users of a new system. 17. Keeping up to date with technical as well as industry sector developments. 18. Undertakes any other related duties as may be reasonably required. The essential skills for the BSA role are: Must have experience of / a strong understanding of insurance Must have configuration skills using SQL Must have Business Analysis skills – excellent communication skills Key skills require are: 1. Proven Analysis ability 2. Strong, logical investigative skills. 3. Ability to learn and understand Insurance and Financial Applications and functionality. 4. Candidate should be able to configure software applications for Client requirements 5. Ability to understand Business and System process flows and design appropriate solutions 6. Good Verbal and written communications. 7. Must assume responsibility for accuracy and timeliness of work product. 8. Ability to work autonomously and take ownership of issues / tasks. 9. The competent use and understanding of standard office IT applications The Company is based in Romford Essex – the role will be hybrid, where you can work remotely and attend meetings at the Company's offices in the City of London or Romford several times a month. The salary for this position will be circa £65K - £80K. Please do send your CV to us in Word format along with you salary and notice period.
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Contractor

Contractor jobUX/UI Designer Developer

Nexus Jobs Limited
Published on

£250-400
London, England, United Kingdom
UX/UI Designer and Developer - Manage our external web development and technology partners, to ensure organic growth and conversion opportunities are maximized. - Project management will include collecting requirements from the business, briefing our partners, prioritising asks in line with key business objectives and aligning with timeline of the business. - Deliver high-quality, user-friendly, content across our digital platforms. - Own the delivery of the US and UJ for new / ongoing event website and app related launches. - Identify content improvements with the objective of enhancing engagement, gaining insights, and increasing sales. - Produce and automate top-level website reports to influence decision-making for improvements including user flow Sankey diagrams, channel specific user journeys and holistic business reporting. Develop a UX and UI workflow in alignment with feedback and research to execution, specifically running CRO tests to prove hypotheses. - Expertise in CMS optimisation (VWO, Optimisely or other). - Expertise in SEO, CRO, accessibility and UX best practices. - Proven experience delivering multi format digital content within a CMS environment (Contentful) - Proven experience delivering content-heavy platform targeted at consumer audiences. - Proficiency in integrated performance reports using different data sources including analytics and CRM tools i.e. Google Analytics and HubSpot. - Fundamental understanding of basic adtech i.e. UTM tagging and tracking and setting up of media tags via Google Tag Manager.Take initiative with a solution-oriented approach, within a cross functional team. - Basic understanding of HTML and CSS – or keen to upskill in this area - Strong collaboration skills to help manage input from stakeholders and 3rd parties - Ability to manage and support different projects simultaneously - Possess good knowledge of digital marketing and multi-channel campaigns - Ability to understand website analytics and help drive data-driven conclusions (i.e. Google Analytics) - Ability to recommend decisions underpinned and driven by data. A passion for UX and all things customer first. This is a 3 month contract assignment in Shoreditch London on-site. The daily rate will be circa £250 pd to £400 pd. Do send your CV to us in Word format along with your daily rate and availability.
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Contractor

Contractor jobInfrastructure Architect - VCP - DV Cleared

LA International Computer Consultants Ltd
Published on

6 months
£650
RG29 1BY, Hart, England, United Kingdom
Infrastructure Architect - VCP Must have an Active DV Clearance You will work closely with senior customer stakeholders, technical teams, security specialists, service architects, and third-party suppliers throughout the full delivery lifecycle. The position is ideal for an experienced Infrastructure Architect with strong customer-facing skills and a proven track record delivering secure enterprise infrastructure solutions. Infrastructure Architect Responsibilities Design and deliver secure, highly resilient infrastructure architectures. Own the technical delivery of infrastructure proposals from design through to implementation. Work closely with customers to define infrastructure requirements and technical solutions. Ensure architectural solutions align with customer strategy and business objectives. Collaborate with security, service, engineering, and project delivery teams. Manage technical change requests and third-party supplier activities. Support successful project delivery, service transition, and operational readiness. Promote Agile delivery practices and contribute to continuous improvement across the architecture function. Infrastructure Architect Skills and Experience Experience within VCP is essential Extensive experience designing and implementing secure, large-scale enterprise infrastructure solutions. Strong customer-facing experience with the ability to influence senior stakeholders and executive leadership. Experience defining infrastructure requirements directly with customers. Proven track record delivering production infrastructure implementations through to successful service transition. Experience designing infrastructure solutions that comply with security standards and best practice. Strong understanding of Agile delivery methodologies. Excellent knowledge of Microsoft Windows enterprise administration, including GPO, Registry, WMI, PowerShell, Windows Update, patch management, and Windows Installer technologies. Excellent communication, stakeholder management, and technical leadership skills. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Contractor

Contractor jobChef de projet CDM

Deodis
Published on
Project management

12 months
430-460 €
Sophia Antipolis, Provence-Alpes-Côte d'Azur
Mission sur site à Sophia Antipolis, télétravail partiel Au sein du Service Customer Delivery Management », vous pilotez la relation contractuelle des clients en production en mode SaaS ou On-premise, dans les domaines de la Signature Electronique ou des Jeux en ligne. Interlocuteur privilégié auprès de nos clients en production, vous jouez un rôle clé pour assurer la qualité de la relation contractuelle, tout en pilotant efficacement les équipes transverses assignées à vos comptes. Missions: Gérer la relation contractuelle avec les clients en production, la communication avec les clients en tant qu'interface principale pour nos clients et être leur premier point d'escalade en dehors de la hotline. Piloter la gouvernance des clients en RUN, les comités de pilotage avec les clients et la satisfaction du client. Organiser et animer des réunions avec les clients, les équipes techniques, commerciales ou le management de la BU DTS, avec comptes-rendus clairs et synthétiques S'assurer de la conformité des niveaux de services contractuels (SLA) et de la fourniture des indicateurs contractuels au client Contribuer à la bonne gestion des tickets incidents et requêtes clients avec les équipes de support responsables et s'assurer de la fourniture des post mortem à la suite des incidents critiques conformément à la Convention de service. Obtenir la validation du passage en production et du bon transfert au support des nouveaux clients/nouveaux services majeurs Coordonner la gestion des changements sur les plateformes en coordination avec les clients Contrôler les coûts RUN et la facturation des clients RUN en temps opportun en fonction des jalons clients et des transactions des clients afin de contribuer à la gestion du P&L Gérer le suivi des bons de commande et interagir avec les entités internes et externes Assister des équipes avant-ventes pour la qualification de nouveaux besoins, en aidant à formaliser les demandes d'un prospect ou d'un client de façon à pouvoir répondre efficacement et exhaustivement. Identifier les opportunités de nouvelles affaires et lancer le processus de demandes de changement Accompagner des équipes dans la rédaction de spécifications fonctionnelles et/ou techniques, de dossiers d'architecture, ou de cahiers de recettes, tout en veillant à leur qualité et leur exhaustivité avant de les valider Des déplacements ponctuels en France et à l'étranger sont à prévoir.
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Permanent

Job VacancyJunior Software Engineer

Rise Technical Recruitment Ltd
Published on

£40k-50k
Thornbury, England, United Kingdom
Junior Software Project Engineer Bristol (Thornbury) £40,000 - £50,000 + Training + Hybrid Working + Career Progression + Benefits Are you a Junior Software Engineer, Controls Engineer or Automation Engineer with some industry experience, looking to join a well-established engineering business where you will receive structured training, work on varied industrial automation projects and develop into a fully-fledged Software Project Engineer? This is an excellent opportunity to join a leading engineering services provider working across a range of highly regulated industries including food & beverage, pharmaceutical, chemical and personal care. Working as part of a specialist software team, you will assist in the delivery of automation projects from initial quotation through to commissioning. The role offers a blend of office-based, hybrid and site-based work, providing excellent variety and long-term development opportunities. You will support the development and modification of PLC, HMI and SCADA systems, produce technical documentation and work closely with customers and project teams to ensure projects are delivered safely, efficiently and to specification. This role would suit an engineer with software, controls, automation or electrical engineering experience who is looking to build their technical expertise and progress their career within a growing and supportive organisation. The Role: *Assist with the delivery of industrial automation and software projects *Produce technical documentation including FDS, RAMS and project quotations *Develop and modify PLC, HMI and SCADA software *Support commissioning, fault-finding and installation activities *Work closely with customers, engineers and project teams throughout delivery The Person: *Degree, HND, HNC or equivalent experience in Electrical Engineering or a related discipline *Previous experience within software, controls, automation or electrical engineering *PLC, HMI or SCADA experience advantageous *Strong IT skills including Microsoft Office *Full UK driving licence and willingness to travel *Excellent communication and problem-solving skills Reference Number: BBBH277230 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
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Contractor
Permanent

Job VacancyConsultant PSIRT

JARVIS IT
Published on
Digital forensics
SOC (Security Operation Center)
Threat hunting

1 year
40k-70k €
400-650 €
Ile-de-France, France
L'équipe de sécurité opérationnelle PSIRT (Production Security Incident Response Team) EMEA est en charge des missions suivantes pour l'ensemble des infrastructures de production : • Intégration, évolution et maintien en condition opérationnelles des architectures de collecte des logs et de détection d'incident de sécurité (SIEM/SOC Orchestrator) • Mise en place et évolution permanente des Use cases/Règles de corrélation • Analyse et réponse aux incidents de sécurité • Threat Hunting • Investigation / Forensics • Intégration, évolution et maintien en conditions opérationnelles du Global Security Dashboard La mission proposée concerne les sujets suivants: o Création, test, mise en production et maintien des règles de détection d'incident de sécurité o Création et mise en place des tests de monitoring des usecases de détection en Powershell o Threat Hunting, analyse signaux faibles sur BigData (ELK) et développement de usecases SIEM (Pentaho/Python/Java) o Interactions régulières avec l'équipe PSIRT Automation pour la mise en place d'une solution « CSIRT Analysis Assistant » via l'intégration de modèles de LLM. o Etude des solutions innovantes en lien avec l'IA dans le cadre de l'amélioration des capacités de détection ou de qualification des alertes, réalisation des « proof of concept » et implémentation La mise en place de scripts (ansible, sql, python, java, powershell, sql) pour récupération des informations ou déploiement des composants sur le parc de serveurs et workstations: • Connaissances sécurité concernant l'infrastructure réseau, les environnements UNIX et Windows, les bases de données, les outils de déploiement de package, les outils de sécurité (contrôle de ports USB, chiffrement de disques durs) • Ecriture de scripts en shell, python, Java, powershell, ansible, SQL • Connaissance du fonctionnement des LLMs, prompt engineering
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Fixed term

Job VacancySenior Network Systems Engineer

Nexus Jobs Limited
Published on

£70k-80k
London, England, United Kingdom
IT Senior Network Systems Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Network Systems Engineer ideally with at least 7 to 10 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds – Service Desk Software experience Experience of Palo Alto firewalls Firemon – Network Security Devices and Policy Management Complex Switches experience is essential. Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £70K - £80K. This is a 12 month FTC role. Please send your CV to us in Word format along with your salary and notice period.
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Permanent

Job VacancySenior Azure Data Engineer

Rise Technical Recruitment Ltd
Published on

£60k-67k
Streatley, England, United Kingdom
Senior Azure Data Engineer Thatcham (Hybrid, Minimum 2 Days Per Week Onsite) Commutable from Reading, Basingstoke, Newbury, Andover and surrounding areas. Up to £67,000 + 10% Non-Contributory Pension + 29 Days Holiday + Bank Holidays + Hybrid Working + Excellent Benefits Are you an experienced Azure Developer with strong Python skills who wants full ownership of greenfield cloud projects, the opportunity to shape technical direction, and the chance to help upskill a growing team within an ambitious and rapidly expanding data division? This is an excellent opportunity to join a collaborative and fast-growing data team within an established research organisation that is investing heavily in cloud technologies, analytics, and modern data platforms. Having expanded significantly in recent years, the division offers genuine opportunities for progression, continuous learning, and exposure to the latest technologies. As the organisation continues its transition towards a more data-driven future, you'll play a key role in delivering Azure-based solutions from concept through to deployment. You'll have the autonomy to take ownership of projects, influence technical decisions, and determine the best approach to delivering high-quality solutions. Alongside hands-on development, you'll act as a senior Azure specialist within the team, helping to raise technical capability and sharing knowledge with colleagues. This role would suit a self-starter who enjoys solving complex problems, communicating with stakeholders, and taking responsibility for the full project lifecycle. The Role: *End-to-end ownership of Azure cloud and data projects *Design and development of scalable Azure-based solutions *Building integrations, APIs, ETL processes and data pipelines *Working closely with stakeholders to deliver business-critical products *Supporting and mentoring colleagues on Azure best practice *Delivering greenfield projects using modern cloud technologies The Person: *Strong commercial Azure development experience *Excellent Python development skills *Experience delivering projects from design through to deployment *Strong communication and stakeholder management abilities *Self-motivated and comfortable working with a high degree of autonomy *Background in cloud, data engineering, or analytics environments Reference Number: BBBH279045 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
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Frequently asked questions about working as a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

What is the role of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User Support is a technician who handles incidents reported by users. It can be any difficulty that users encounter. They must find the flaws and propose adequate solutions to resolve the problems encountered. In other words, User Support comes to the rescue of users to troubleshoot their issues.

How much does a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) charge

The daily rate of a User Support depends on the level of responsibility and industry sector, but on average, it is 270 euros. The average salary of a user support will be £30K per year on average.

What is the definition of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

The User Support position is one of the entry points for novice IT technicians. User Support provides technical assistance to users as its name indicates. First, they search for the source of the problem, failure, errors, bug... To do this, they can connect directly to the user's workstation to fix the issue. Then, they will quickly establish a diagnosis of the anomalies. The user assistant may also be required to intervene remotely to resolve the issue in question, whether by phone, email, or another communication medium. Regardless of the failure, User Support must quickly find ways to solve any type of problem: network, Internet, computer that won't start, connection issues, etc. These are examples of failures that often occur.

What type of mission can a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) handle

The missions of a User Support are numerous. Here are some of the main ones to know: • Receive user requests (problem, breakdown, etc.) • Record reported anomalies (malfunctions, incidents...) • Process requests received following incidents • Ensure follow-up of problem handling (reminders, analysis, consolidation...)

What are the main skills of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

Taking a User Support position is not an easy task. There are many functions that this expert must perform. Here are the main skills required for anyone who wishes to become a User Support specialist. • Master MS SQL Server databases • Have good technical knowledge (operating systems such as Linux, Mac, Windows... as well as LAN/WAN network protocols, TCP/IP, http, proxy...) • Have good administration skills in software solutions like EDM or ERP

What is the ideal profile for a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User Support is a key position within the firm. It ensures the proper functioning of user equipment. To occupy this position, here are some qualities that a user assistant must have. • Good communicator • Teaching skills • Autonomy • Versatility • Good listening skills • Responsiveness

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