Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)
User support is responsible for providing technical assistance to employees within a company. They also supervise their use of various computer and telephone equipment while taking into account the condition of materials. Their work also consists of carrying out maintenance and installation of computer systems within a company or business.
They advise and provide assistance to users by training them in the use of software tools at their disposal. A user support intervenes first in case of malfunctions or incidents on the devices used by directly eradicating the malfunction or redirecting the user to better assistance.
Moreover, they propose IT solutions to users in difficult situations with their electronic equipment.

Job Vacancy
Pre-Sales Specialist - IT Services
Pre-Sales Specialist - IT Services Hybrid (West Midlands) Permanent - Full Time Competitive Salary + Benefits TXP is seeking a versatile and proactive Pre-Sales Specialist to join our growing team. This is a hybrid role that blends pre-sales consultancy with bid support, proposal development, and sales enablement across both public and private sector clients. You'll work closely with sales owners, practice leads, and delivery teams to craft compelling, technically sound submissions that help convert opportunities into wins. From Statements of Work to case studies and RFP responses, your work will reflect our values: Client Focus, Adaptability, Responsibility, Excellence, and Success. What You'll Be Doing: Collaborating with sales and delivery teams to qualify opportunities and shape winning proposals. Creating Statements of Work, capability decks, and commercial models. Supporting bid efforts with persuasive, compliant responses. Maintaining reusable assets and knowledge libraries. Acting as a subtle influencer across teams, bringing clarity to complex engagements. What We're Looking For: Experience in pre-sales or technical account management within IT services. Strong understanding of tech concepts (e.g., SaaS, Microsoft stack, data analytics). Bid writing or bid management experience (Direct Award knowledge is a bonus). Background in both public and private sectors. Excellent writing, stakeholder engagement, and commercial acumen. A proactive, team-oriented mindset Join a collaborative, fast-paced environment where your contributions directly impact client success and business growth.

Job Vacancy
IT Support Analyst with Microsoft Technologies
IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and/or Teams. You will be primarily responsible for network management including but not restricted to, Security, Compliance, New User Set-Up, Access, Privilege and configuration management across a broad range of networking and application facilities. Technical Competencies: Extensive experience of the Microsoft Windows Desktop essential A good practical knowledge of Microsoft cloud solutions including Office 365, Outlook, SharePoint,Azure, Teams & OneDrive highly desirable Proven experience with Active Directory, Desktop & Server solutions across the Microsoft stack Experience of network, printer, AV, UPS and Security hardware Experience of working within a Cybersecurity framework Overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and ability to thrive in a fast-paced environment under pressure. Disciplined, with the ability to prioritise Experience working with internal and external resources to achieve consistently excellent service level3 Ability and desire to expand with changing marketplace and technology. Friendly, professional Passionate about Technology Recognises the importance of frequent and clear communication and documentation Courageous in the face of the unknown This is an office based position. The Client is based in Harrow. The salary for this position is £35K - £40K. Do send your CV to me in Word format along with your salary and notice period.

Job Vacancy
Digital and Transformation Chief Operating Officer
Digital Chief Operating Officer Circa £140,000 + employer pension contributions of 28.97% Location: Your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield Shape the future of digital public services. Lead transformation at scale. We're hiring a new Digital & Transformation Chief Operating Officer to help lead one of the UK's most ambitious digital transformations. DWP Digital is a £1 billion organisation with over 4,500 digital experts. Together, we design, build and run the technology that powers services for 23 million citizens and supports 90,000 colleagues across the Department for Work and Pensions. We're a community driven by purpose and powered by capability. Our mission is to deliver better, more efficient, and more resilient public services, and we need your leadership to take us further. Your role and impact As our Digital & Transformation COO, you'll be at the heart of our transformation. You'll bring clarity, pace and precision to how we operate-ensuring our plans are well-governed, our investments deliver value, and our people have the capability and culture to thrive. You'll work closely with the Chief Digital Information Officer, CTO, and other senior leaders to shape and deliver our strategic vision. You'll be a key voice for DWP Digital-internally, across government, and with partners like GDS and HM Treasury. This is a role of real legacy. You'll help build the digital capability of the future, influencing across government and investing in the people and platforms that will serve the UK for decades to come. You will lead and deliver: Performance and Planning Own the operating model and complete view of Digital Group, ensuring governance, planning and ROI. Lead workforce planning for 4,500+ FTE and oversee multi-year investment and delivery plans. Define and track performance through OKRs and KPIs aligned to departmental strategy. Governance and Risk Lead organisational governance and risk management, identifying and resolving blockers early. Represent Digital Group at departmental committees and manage relationships with GIAA. Finance Oversee a £1bn budget and headcount, ensuring financial maturity and value for money. Advise the CDIO on strategic, policy and budgetary matters. Capability and Capacity Partner with People & Capability to build a diverse, skilled and empowered workforce. Lead talent strategy, professionalisation, and capability development across the group. Communications and Engagement Bring our strategy to life through compelling communications and engagement. Foster a culture where people feel informed, inspired and able to do their best work. The skills, experience and knowledge you'll need to demonstrate in your application: Proven senior leadership in digital and change within a mission-critical environment. Experience influencing and managing complex senior stakeholder relationships level in complex, multi-site organisations. A track record of building capability and high-performing teams and cultures through recruitment, coaching, empowerment and development. Demonstrable success in delivering business value, innovation and efficiency with significant budget accountability, in increments in line with user need. Experience setting strategy and tracking progress against deliverables, with experience using OKRs or KPIs to drive outcomes. Why join us? We offer a broad benefits package designed around your wellbeing and work-life balance, including: Flexible working patterns, hybrid working and job share options. Civil Service Pension with employer contributions of 28.97%. Generous annual leave (25-30 days) plus public and privilege days. Support for financial wellbeing, travel and lifestyle benefits. Health and wellbeing support, including counselling and HASSRA membership. Enhanced family leave policies. Funded learning and development, including coaching, mentoring and industry-recognised qualifications. An inclusive culture with active networks for women, race, disability and more. Help us build the future of digital public services. Click apply for more information and to start your application on Civil Service Jobs

Job Vacancy
Digital and Transformation Chief Operating Officer
Digital Chief Operating Officer Circa £140,000 + employer pension contributions of 28.97% Location: Your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield Shape the future of digital public services. Lead transformation at scale. We're hiring a new Digital & Transformation Chief Operating Officer to help lead one of the UK's most ambitious digital transformations. DWP Digital is a £1 billion organisation with over 4,500 digital experts. Together, we design, build and run the technology that powers services for 23 million citizens and supports 90,000 colleagues across the Department for Work and Pensions. We're a community driven by purpose and powered by capability. Our mission is to deliver better, more efficient, and more resilient public services, and we need your leadership to take us further. Your role and impact As our Digital & Transformation COO, you'll be at the heart of our transformation. You'll bring clarity, pace and precision to how we operate-ensuring our plans are well-governed, our investments deliver value, and our people have the capability and culture to thrive. You'll work closely with the Chief Digital Information Officer, CTO, and other senior leaders to shape and deliver our strategic vision. You'll be a key voice for DWP Digital-internally, across government, and with partners like GDS and HM Treasury. This is a role of real legacy. You'll help build the digital capability of the future, influencing across government and investing in the people and platforms that will serve the UK for decades to come. You will lead and deliver: Performance and Planning Own the operating model and complete view of Digital Group, ensuring governance, planning and ROI. Lead workforce planning for 4,500+ FTE and oversee multi-year investment and delivery plans. Define and track performance through OKRs and KPIs aligned to departmental strategy. Governance and Risk Lead organisational governance and risk management, identifying and resolving blockers early. Represent Digital Group at departmental committees and manage relationships with GIAA. Finance Oversee a £1bn budget and headcount, ensuring financial maturity and value for money. Advise the CDIO on strategic, policy and budgetary matters. Capability and Capacity Partner with People & Capability to build a diverse, skilled and empowered workforce. Lead talent strategy, professionalisation, and capability development across the group. Communications and Engagement Bring our strategy to life through compelling communications and engagement. Foster a culture where people feel informed, inspired and able to do their best work. The skills, experience and knowledge you'll need to demonstrate in your application: Proven senior leadership in digital and change within a mission-critical environment. Experience influencing and managing complex senior stakeholder relationships level in complex, multi-site organisations. A track record of building capability and high-performing teams and cultures through recruitment, coaching, empowerment and development. Demonstrable success in delivering business value, innovation and efficiency with significant budget accountability, in increments in line with user need. Experience setting strategy and tracking progress against deliverables, with experience using OKRs or KPIs to drive outcomes. Why join us? We offer a broad benefits package designed around your wellbeing and work-life balance, including: Flexible working patterns, hybrid working and job share options. Civil Service Pension with employer contributions of 28.97%. Generous annual leave (25-30 days) plus public and privilege days. Support for financial wellbeing, travel and lifestyle benefits. Health and wellbeing support, including counselling and HASSRA membership. Enhanced family leave policies. Funded learning and development, including coaching, mentoring and industry-recognised qualifications. An inclusive culture with active networks for women, race, disability and more. Help us build the future of digital public services. Click apply for more information and to start your application on Civil Service Jobs

Job Vacancy
Desktop Support Analyst – Stevenage
Deskptop Support Analyst Key Accountabilities: Assisting with overseeing the security aspects of the company / project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners / staff in coming into and operating within the Manufacturing centre. Proactive assistance with the systems implementations projects to assist with a smooth implementation and roll out. Ensuring that all IT assets are properly controlled and software is correctly licensed and that acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products – Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked copiers and others as assigned. Providing investigation, diagnosis, resolution and recovery for hardware / software problems. When unable to resolve, escalating in accordance with Help Desk escalation processes. Managing service requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined processes. Support of VoIP telephony and Android mobile phones. Working with TCP/IP and resolving general networking issues. Experience: Extensive IT/Commercial experience gained within a fast-paced environment? Experience of GAMP 5 and working within a GxP environment in providing superior customer service and support. Experience of working within a technical support position, covering Windows, Microsoft Office, Internet Explorer and various business applications within a fast-paced business environment. Proven experience of 1st/2nd and 3rd line infrastructure support. Knowledge of multiple desktop programs, configuration and debugging techniques, VoIP telephony systems, Mobile phone support, network technologies. Project management skills, including the ability to effectively deploy resources and manage multiple projects of diverse scopes in a cross-functional environment. Knowledge / Skills / Competencies: Highly motivated, pragmatic and practical with a strong work ethic and eye for detail with good problem resolution, judgement and decision making skills. Able to evaluate complex situations and find solutions for them in a professional manner. Ability to manage multiple and varied tasks and prioritize workload with attention to detail. Strong interpersonal and organizational skills, with the ability to successfully work both independently and effectively within a team. Excellent oral and written communication skills, including the ability to explain technology solutions to non-technology internal client base. A good team player, with strong organisational skills. Bachelor’s or master’s degree in computer science, information systems, business administration or related field; or equivalent work experience. The position is based in Stevenage. Salary will be £32K - £35K. Please send your CV in Word format along with your salary and availability.

Job Vacancy
Digital and Transformation Chief Operating Officer
Digital Chief Operating Officer Circa £140,000 + employer pension contributions of 28.97% Location: Your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield Shape the future of digital public services. Lead transformation at scale. We're hiring a new Digital & Transformation Chief Operating Officer to help lead one of the UK's most ambitious digital transformations. DWP Digital is a £1 billion organisation with over 4,500 digital experts. Together, we design, build and run the technology that powers services for 23 million citizens and supports 90,000 colleagues across the Department for Work and Pensions. We're a community driven by purpose and powered by capability. Our mission is to deliver better, more efficient, and more resilient public services, and we need your leadership to take us further. Your role and impact As our Digital & Transformation COO, you'll be at the heart of our transformation. You'll bring clarity, pace and precision to how we operate-ensuring our plans are well-governed, our investments deliver value, and our people have the capability and culture to thrive. You'll work closely with the Chief Digital Information Officer, CTO, and other senior leaders to shape and deliver our strategic vision. You'll be a key voice for DWP Digital-internally, across government, and with partners like GDS and HM Treasury. This is a role of real legacy. You'll help build the digital capability of the future, influencing across government and investing in the people and platforms that will serve the UK for decades to come. You will lead and deliver: Performance and Planning Own the operating model and complete view of Digital Group, ensuring governance, planning and ROI. Lead workforce planning for 4,500+ FTE and oversee multi-year investment and delivery plans. Define and track performance through OKRs and KPIs aligned to departmental strategy. Governance and Risk Lead organisational governance and risk management, identifying and resolving blockers early. Represent Digital Group at departmental committees and manage relationships with GIAA. Finance Oversee a £1bn budget and headcount, ensuring financial maturity and value for money. Advise the CDIO on strategic, policy and budgetary matters. Capability and Capacity Partner with People & Capability to build a diverse, skilled and empowered workforce. Lead talent strategy, professionalisation, and capability development across the group. Communications and Engagement Bring our strategy to life through compelling communications and engagement. Foster a culture where people feel informed, inspired and able to do their best work. The skills, experience and knowledge you'll need to demonstrate in your application: Proven senior leadership in digital and change within a mission-critical environment. Experience influencing and managing complex senior stakeholder relationships level in complex, multi-site organisations. A track record of building capability and high-performing teams and cultures through recruitment, coaching, empowerment and development. Demonstrable success in delivering business value, innovation and efficiency with significant budget accountability, in increments in line with user need. Experience setting strategy and tracking progress against deliverables, with experience using OKRs or KPIs to drive outcomes. Why join us? We offer a broad benefits package designed around your wellbeing and work-life balance, including: Flexible working patterns, hybrid working and job share options. Civil Service Pension with employer contributions of 28.97%. Generous annual leave (25-30 days) plus public and privilege days. Support for financial wellbeing, travel and lifestyle benefits. Health and wellbeing support, including counselling and HASSRA membership. Enhanced family leave policies. Funded learning and development, including coaching, mentoring and industry-recognised qualifications. An inclusive culture with active networks for women, race, disability and more. Help us build the future of digital public services. Click apply for more information and to start your application on Civil Service Jobs

Job Vacancy
IT Support Analyst Engineer
IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. • To hold Administrator function for some of the systems housed at the Branch”. Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. • Manage inventory of computers, network equipment including tracking of purchased equipment and services. • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. • To perform monthly infrastructure test and report for Risk Assessment. • Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. • To comply with all applicable FCA/PRA conduct rules. • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.

Job Vacancy
3rd Line Support Technician
Job Title: 3rd Line Support Technician Location: Manchester Salary: £37,000 - £44,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead in resolving complex technical issues, analysing client challenges to identify recurring trends, and researching innovative IT technologies to drive continuous improvement and enhance service delivery. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough to make ongoing support as efficient as possible Responsibilities Logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Diagnose and resolve technical issues Respond to escalations from 1st Line and 2nd Line Support Technicians by offering support and technical advice to resolve client queries Install, maintain, and troubleshoot client hardware and software in accordance with company standards, including reconfiguring and performing system upgrades when necessary Maintain and update accurate client site documentation via IT Glue, championing the importance of documentation Maintain company's Information Security policies and procedures Propose improvements to client systems and services to continuously enhance their systems and operations Keep up to date with new technologies adopted by Netteam and our client base Improve your technical knowledge through company training and self-study Provide out-of-hours support to our clients on a rota basis (2nd and 3rd line only) Network troubleshooting, diagnosing connectivity issues, configuring routers and switches, monitoring network performance, and resolving IP conflicts A solid understanding of Information Security Management Systems (ISMS) and a commitment to maintaining compliance with relevant data protection policies and regulations About you Experience IT related degree or relevant qualifications highly desirable Demonstrable experience as a Service Desk Engineer Able to demonstrate a good all-round knowledge of IT principles Experience with PSA/RMM tools such as Autotask, AEM and IT Glue to provide enhanced support services to all clients would be advantageous Experience in initial remote diagnostics along with analysis and monitoring would be advantageous The willingness to learn new software and hardware skills Experience of Microsoft Windows Server/Desktop environments Detailed experience with Microsoft 365 and related technologies Exchange Online Azure Active Directory Conditional Access/MFA Mobile Device Management Azure Information Protection/DLP Detailed experience with Backup/DRaaS technologies, Azure Active Directory & IaaS Knowledge of Knowledge of Networking technologies - TCP/IP, Firewall, Routing/Switching, InTune & Conditional Access Technologies CCNA certification is desirable Knowledge of Networking (S2S/P2S VPN, VLAN, LACP), Firewalls (NAT/PAT/ACLs), SSL Certificates, Voice support and email security is desirable Current and valid UK driving license is desirable Experience of MSP and or Hospitality is advantageous but not essential Personal Excited about tech and thrives on developing an understanding of new technologies Possesses good written and verbal communication skills and the ability to clearly communicate complex technical issues to non-technical clients Recognises the importance of frequent and clear communications Keen to research new products and information around technical solutions that could provide answers and solve problems which benefit the whole team Disciplined, with the ability to prioritise and execute tasks under pressure Harnesses pressure to deliver results Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience In line with our recruitment policy and client expectations, some roles will be subject to a basic DBS disclosure Please click on the APPLY button to send your CV for this role Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 3rd Line Support Engineer, IT Technician, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician may also be considered for this role

Job Vacancy
Events Officer
Salary : Up to £45,168 pro rata. per annum plus excellent benefits. Contract : 12-month fixed term contract, family leave cover. Hours Per week : 37.5 hours per week. You will be required to work in - person a minimum of two days per week. In line with our hybrid working model, The postholder will need to be willing to travel and undertake some out-of-hours activities for on-site delivery of events. About the role Are you passionate about delivering impactful events that drive engagement and inspire change? Join our dynamic Communications team as an Events Officer and help shape the future of health and care. As our Events Officer, you’ll play a key role in planning and delivering a diverse and high-profile events programme. Working closely with the Events Manager and content experts across the organisation, you’ll help bring our strategic priorities, health and inequalities, innovation and improvement and improving health and care policy to life through flagship events, engaging webinars and supporting our corporate presence at external events. You’ll be part of a passionate and supportive team, working on events that make a real difference. We offer a collaborative environment, opportunities for professional growth, and the chance to contribute to meaningful change in health and care

Job Vacancy
Defence & Intelligence Specialist (DV Security Clearance)
CGI’s Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking Defence & Intelligence Specialists to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of the project, this role is open only to UK Nationals who hold or are eligible for High-Level Clearance (HLC). While there is some flexibility for remote or hybrid work, onsite attendance at the specified location(s) will be required for secure system access.
Job Vacancy
Tradefloor Support Engineer
Trade Floor Support Engineer – 3-month contract – London My Customer is seeking a Trade Floor Support Engineer to join our dynamic team supporting high-performance users, including Traders and VIPs, in a high-pressure financial services setting. As a key member of the IT support team, you will provide hands-on desktop support up to 2nd line for our Trade Floor operations. Your focus will be on ensuring seamless technology performance across departments that are critical to business success. You’ll need a keen eye for prioritisation, excellent communication skills, and the ability to work under pressure with professionalism and urgency. The Trade Floor Support Engineer is required onsite 5 days a week in Victoria, London Ideal Candidate Will Have: Previous experience in a trading floor or high-pressure financial environment Strong technical troubleshooting across Windows, Microsoft 365, and end-user devices Familiarity with bespoke trading applications such as Bloomberg Experience with mobile device management (preferably Microsoft Intune) Proficiency with service desk tools (Avanti, ServiceNow, etc.) Understanding of business priorities and ability to triage support based on impact and urgency Outstanding interpersonal and customer service skills, with the ability to support high-profile users Key Responsibilities of the Trade Floor Support Engineer Provide 1st and 2nd line desktop support to traders, front-office staff, and VIP users Troubleshoot hardware, software, and bespoke application issues efficiently Manage and resolve incidents using service desk tools (Avanti preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and deploy desktops, laptops, and mobile devices using tools like Intune Work collaboratively with other IT teams to escalate and resolve complex issues Maintain a high level of customer service and timely communication throughout issue resolution The Trade Floor Support Engineer is required to be onsite in Victoria, London 5 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Job Vacancy
Director General Chief Digital and Innovation Officer - HO - SCS3
As Director General – Chief Digital & Innovation Officer , your specific responsibilities will include: Strategic Leadership: Lead cross-departmental digital services, harnessing digital technologies and data to transform services for users. Live Service Operations: Deliver mission-critical live services at scale. Digital, Scientific, Data and Research Innovation: Champion the integration of cutting-edge technologies, data science, and research into operational delivery and policy development. Cross-Government Engagement: Represent the Home Office in senior forums, influencing policy and delivery across Whitehall and with international partners. Operational Oversight: Provide strategic direction and governance for major programmes such as Home Office Biometrics and Digital First, ensuring delivery excellence and risk management. Organisational Development: Build and nurture high-performing, inclusive teams, and develop future leaders across all functions. Budgetary Responsibility: Accountable for a combined budget exceeding £1.8bn, ensuring value for money and alignment with spending review commitments. Strategic Partnerships: Foster collaboration across government, academia, industry, and international stakeholders to enhance service transformation outcomes.

Contractor job
DevOps Role (Jira, Jenkins or Nolio – specialist)
Years of relevant experience 5+ years Education Level Bachelor's Degree About the Job DevOps Role (Jira, Jenkins or Nolio – specialist) Ability to apply complex principles, theories and concepts of the technical discipline and provide solutions to a wide range of complex tasks, - projects and problems – Advanced knowledge and proficiency with source control systems, preferably git – Experience using and configuring continuous integration tools (Hudson, Jenkins, etc.) Proficient with java based build systems and related tools (Maven, Nexus, etc.) Expertise developing in Java language Expert with scripting languages (python, perl, groovy etc.) Strong desire to automate build, test, deployment, and related activities. Able to collaborate and work effectively across multiple teams with varying skillsets. 3 month contract Please forward your CV in Word format, along with your availability and salary details.

Job Vacancy
Infrastructure Engineer - Specialist Devices
Infrastructure Engineer for Specialist Devices Pay up to £52,442 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. As an Infrastructure Engineer for Specialist Devices for DWP Digital, you will be a member of a highly motivated team that constantly drives for excellence, delivering world class specialist devices and services. DWP. Digital with Purpose. We are looking for an Infrastructure Engineer for Specialist Devices to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience of upgrading enterprise-scale macOS or other operating systems. Understanding of complex and diverse customer needs, taking accountability for delivering a quality service which adheres to legal, regulatory and security standards. Demonstrates a strong commitment to continuous improvement by actively enhancing processes and standards across teams and the wider engineering community. Experience of 3rd line support for incidents with the ability to apply different techniques to analyse and resolve problems. Proven ability to collaborate effectively with engineering teams and stakeholders, ensuring alignment of technical solutions with business needs and promoting shared ownership of outcomes. You and your role If you love solving tricky problems, working with cutting-edge kit, and making a real impact, this could be the role for you. You'll be part of a close knit, collaborative team that supports thousands of users across the UK, from engineers building digital solutions to citizens using devices in Jobcentres. We manage macOS environments, explore new tech and deliver smart, user-focused solutions. You'll get stuck into everything from third-line support to designing and improving infrastructure products like MacOS, Jamf and ChromeOS. We're looking for someone with solid technical experience in large enterprise environments, a curious mind, and a passion for making things better. If that sounds like you, come help us build smarter, faster and more reliable tech for the people who need it most. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool or Manchester, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £52,442. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application.

Job Vacancy
Digital and Transformation Chief Operating Officer
Digital Chief Operating Officer Circa £140,000 + employer pension contributions of 28.97% Location: Your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield Shape the future of digital public services. Lead transformation at scale. We're hiring a new Digital & Transformation Chief Operating Officer to help lead one of the UK's most ambitious digital transformations. DWP Digital is a £1 billion organisation with over 4,500 digital experts. Together, we design, build and run the technology that powers services for 23 million citizens and supports 90,000 colleagues across the Department for Work and Pensions. We're a community driven by purpose and powered by capability. Our mission is to deliver better, more efficient, and more resilient public services, and we need your leadership to take us further. Your role and impact As our Digital & Transformation COO, you'll be at the heart of our transformation. You'll bring clarity, pace and precision to how we operate-ensuring our plans are well-governed, our investments deliver value, and our people have the capability and culture to thrive. You'll work closely with the Chief Digital Information Officer, CTO, and other senior leaders to shape and deliver our strategic vision. You'll be a key voice for DWP Digital-internally, across government, and with partners like GDS and HM Treasury. This is a role of real legacy. You'll help build the digital capability of the future, influencing across government and investing in the people and platforms that will serve the UK for decades to come. You will lead and deliver: Performance and Planning Own the operating model and complete view of Digital Group, ensuring governance, planning and ROI. Lead workforce planning for 4,500+ FTE and oversee multi-year investment and delivery plans. Define and track performance through OKRs and KPIs aligned to departmental strategy. Governance and Risk Lead organisational governance and risk management, identifying and resolving blockers early. Represent Digital Group at departmental committees and manage relationships with GIAA. Finance Oversee a £1bn budget and headcount, ensuring financial maturity and value for money. Advise the CDIO on strategic, policy and budgetary matters. Capability and Capacity Partner with People & Capability to build a diverse, skilled and empowered workforce. Lead talent strategy, professionalisation, and capability development across the group. Communications and Engagement Bring our strategy to life through compelling communications and engagement. Foster a culture where people feel informed, inspired and able to do their best work. The skills, experience and knowledge you'll need to demonstrate in your application: Proven senior leadership in digital and change within a mission-critical environment. Experience influencing and managing complex senior stakeholder relationships level in complex, multi-site organisations. A track record of building capability and high-performing teams and cultures through recruitment, coaching, empowerment and development. Demonstrable success in delivering business value, innovation and efficiency with significant budget accountability, in increments in line with user need. Experience setting strategy and tracking progress against deliverables, with experience using OKRs or KPIs to drive outcomes. Why join us? We offer a broad benefits package designed around your wellbeing and work-life balance, including: Flexible working patterns, hybrid working and job share options. Civil Service Pension with employer contributions of 28.97%. Generous annual leave (25-30 days) plus public and privilege days. Support for financial wellbeing, travel and lifestyle benefits. Health and wellbeing support, including counselling and HASSRA membership. Enhanced family leave policies. Funded learning and development, including coaching, mentoring and industry-recognised qualifications. An inclusive culture with active networks for women, race, disability and more. Help us build the future of digital public services. Click apply for more information and to start your application on Civil Service Jobs

Job Vacancy
Digital and Transformation Chief Operating Officer
Digital Chief Operating Officer Circa £140,000 + employer pension contributions of 28.97% Location: Your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield Shape the future of digital public services. Lead transformation at scale. We're hiring a new Digital & Transformation Chief Operating Officer to help lead one of the UK's most ambitious digital transformations. DWP Digital is a £1 billion organisation with over 4,500 digital experts. Together, we design, build and run the technology that powers services for 23 million citizens and supports 90,000 colleagues across the Department for Work and Pensions. We're a community driven by purpose and powered by capability. Our mission is to deliver better, more efficient, and more resilient public services, and we need your leadership to take us further. Your role and impact As our Digital & Transformation COO, you'll be at the heart of our transformation. You'll bring clarity, pace and precision to how we operate-ensuring our plans are well-governed, our investments deliver value, and our people have the capability and culture to thrive. You'll work closely with the Chief Digital Information Officer, CTO, and other senior leaders to shape and deliver our strategic vision. You'll be a key voice for DWP Digital-internally, across government, and with partners like GDS and HM Treasury. This is a role of real legacy. You'll help build the digital capability of the future, influencing across government and investing in the people and platforms that will serve the UK for decades to come. You will lead and deliver: Performance and Planning Own the operating model and complete view of Digital Group, ensuring governance, planning and ROI. Lead workforce planning for 4,500+ FTE and oversee multi-year investment and delivery plans. Define and track performance through OKRs and KPIs aligned to departmental strategy. Governance and Risk Lead organisational governance and risk management, identifying and resolving blockers early. Represent Digital Group at departmental committees and manage relationships with GIAA. Finance Oversee a £1bn budget and headcount, ensuring financial maturity and value for money. Advise the CDIO on strategic, policy and budgetary matters. Capability and Capacity Partner with People & Capability to build a diverse, skilled and empowered workforce. Lead talent strategy, professionalisation, and capability development across the group. Communications and Engagement Bring our strategy to life through compelling communications and engagement. Foster a culture where people feel informed, inspired and able to do their best work. The skills, experience and knowledge you'll need to demonstrate in your application: Proven senior leadership in digital and change within a mission-critical environment. Experience influencing and managing complex senior stakeholder relationships level in complex, multi-site organisations. A track record of building capability and high-performing teams and cultures through recruitment, coaching, empowerment and development. Demonstrable success in delivering business value, innovation and efficiency with significant budget accountability, in increments in line with user need. Experience setting strategy and tracking progress against deliverables, with experience using OKRs or KPIs to drive outcomes. Why join us? We offer a broad benefits package designed around your wellbeing and work-life balance, including: Flexible working patterns, hybrid working and job share options. Civil Service Pension with employer contributions of 28.97%. Generous annual leave (25-30 days) plus public and privilege days. Support for financial wellbeing, travel and lifestyle benefits. Health and wellbeing support, including counselling and HASSRA membership. Enhanced family leave policies. Funded learning and development, including coaching, mentoring and industry-recognised qualifications. An inclusive culture with active networks for women, race, disability and more. Help us build the future of digital public services. Click apply for more information and to start your application on Civil Service Jobs
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