Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

🏭 Secteurs stratégiques : Banque d'investissement 🗓 Démarrage : ASAP PAS DE FULL REMOTE NI SOUS TRAITANCE MERCI 💡 Contexte: La mission consiste au support dans le cadre des activités de: Participation, en tant que développement Front Office, à l'amélioration des automates de contribution sur warrants, certificats et produits exotiques. 💡 Principales Missions: • En salle de marché, collecte et analyse des besoins des traders • Développement de nouvelles fonctionnalités et la maintenance de la plateforme dans un cadre agile. • Assurance du suivi de la mise en production des nouvelles fonctionnalités. • Accompagnement de l'équipe Trading Support pour l'aider à maintenir la stabilité de la plateforme, améliorer ses performances et réduire le risque opérationnel. 💡 Environnement technique: C++ 17, Python, Git, Jenkins, Oracle, Linux Red Hat, NATS, Java

Director of ERP and CRM MS Dynamics 365 - London The Director of ERP and CRM is a senior member of the IT leadership team and reports to the Senior Director of Business Applications. They will be responsible for managing Dynamics 365 F&O, D365 CRM, all associated independent software package integrated to D365 F&O and CRM. and legacy ERP applications (Navision, DataFlo) . The successful candidate will have experience working with senior management to collaborate on business objectives and solutions. They must have strong leadership skills to build and manage an effective team of analysts and developers to support the business's systems and reporting requirements. This position will be a key business partner to functions across the organization. Their team will support business application users globally and provide support with local and remote support teams. Responsibilities: Partner with the functional leaders and their organizations to create Dynamics365 F&O and CRM roadmaps. Oversee the successful implementation of the ERP and CRM roadmap and portfolio of projects, either directly or in conjunction with the IT PMO, that is aligned integrated with Company short term and long-term goals Establish and lead the creation of technical SOPs and work instructions Organize and lead a highly technical global team for scale and growth Specify and implement standards, methods, and procedures for inspecting, testing, and evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and CRM team to their full potential and develop their careers Support and drive process change and communication in line with Dynamics365 F&O and CRM best practice Coordinate and contribute to end-user training, including the development of system documentation and training materials Assist with functional specifications of customizations and integrations required for Dynamics365 F&O and CRM implementations Provide pre-go-live and post-go-live end-user support Serve as the lead Dynamics365 F&O and CRM technical expert on the development team Take responsibility for the customized unit programming and overall system functionality Work with the Project Managers, Business Analyst and Consultants to understand the business/application requirements of the assigned task Take responsibility for delivering development tasks within agreed budgets and timelines Creation of technical documentation for all customizations and integrations Qualifications: The ideal candidate will have the following qualifications and capabilities: Excellent leadership, management, interpersonal and communication skills. Success managing complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum Experience: Bachelors or advanced degree in an analytic discipline such as engineering, economics, or information management Experience designing and presenting IT solutions In-depth knowledge of Dynamics 365 F&O and CRM (CE), including LCS, DevOps, BYOD, Dual-Write (DataVerse), RSAT SOX, HIPAA & GDPR knowledge preferred Senior-level application management experience (12+ years) 12+ years of people management 2+ years in a large international company preferred Excellent organizational skills with the ability to balance multiple demands Proven ability to write effective system and process documentation –including business and system requirements, process diagrams, and data flow charts Exceptional customer service skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all levels of the business Ability to establish priorities, work independently and proceed with objectives with a minimum of supervision Ability to handle and resolve conflict Salary for this role will be in the range £90K - £110K plus benefits. The position will be based in Kings Cross London – with remote working until the pandemic is resolved. Do send your CV to us in Word format along with your salary and availability.

Business Analyst (E-Commerce & Microsoft Dynamics 365) Spalding, Lincolnshire - Office Based £45,000 - £55,000 + Holiday + Pension Are you an experienced Business Analyst with a background in Microsoft Dynamics 365 and e-commerce projects, looking to play a key role in a large-scale digital transformation programme where you can work closely with senior stakeholders and influence the successful delivery of business-critical systems and customer-facing platforms? This is an excellent opportunity to join an award-winning technology consultancy delivering innovative digital transformation projects across both public and private sector organisations. You will be joining a collaborative and fast-paced environment focused on modernising business processes and driving operational improvements through technology. In this role, you will act as the bridge between business stakeholders and technical teams, gathering and documenting requirements, analysing business processes, and ensuring business needs are translated into clear functional solutions. A major focus of the position will be supporting the implementation and integration of e-commerce platforms with Microsoft Dynamics 365. The ideal candidate will have proven Business Analysis experience within digital transformation programmes, strong stakeholder management skills, and previous involvement in Dynamics 365 and e-commerce projects. This role offers the opportunity to contribute to a high-profile programme with significant visibility across the organisation. The Role: Gather, analyse and document business and functional requirements Lead stakeholder workshops and facilitate business discussions Support the implementation and integration of Microsoft Dynamics 365 solutions Analyse current and future business processes, producing process maps and gap analyses Work closely with development, testing and project delivery teams Support UAT, change management and user adoption activities The Person: Proven experience as a Business Analyst within digital transformation programmes Experience delivering projects involving Microsoft Dynamics 365 Knowledge of e-commerce platforms and online customer journeys Strong stakeholder management and workshop facilitation skills Experience with Agile delivery methodologies, user stories and process mapping Desirable experience with Azure DevOps, Jira, Visio, BPMN or system integrations Reference Number: BBBH278862 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

IT Technology Planning & Governance Manager with Enterprise Architect Solutions Our Client is a leading company in the UK who are looking to recruit a candidate with at least 10 years expertise in IT technology and governance planning with Enterprise Architect Solutions experience. The role is Technology Planning Manager where you be responsible for the ongoing development and maintenance of the technology alignment roadmap for Corporate working closely with senior stakeholders, systems owners and 3 parties to deliver innovation. Lead day-to-day support and management of the core business Applications Portfolio lifecycle including but not limited to Finance, Legal, Property, Pensions, Treasury, HR, Business Development, Payroll and our Corporate Intranet ensuring that delivery of change is fit for purpose, of high quality, reliable and secure. Role Responsibilities Drive customer-centricity and stakeholder engagement, work closely with Corp functions to align application roadmaps with the combined Corp IT / SSC annual technology plans and dependencies. Work with senior stakeholders to build, document and map business capability to solution architecture across the Corp. Take ownership and develop a technology roadmap that meets the application requirements of the Corp to support the wider Company businesses. Evaluate the potential impacts of application workloads moving to cloud, notwithstanding the threats and opportunities for Corp functions. Shape, create and present business cases for high level initiatives, seek approval, funding and prioritisation with senior stakeholders. Understand the capital allocation requirement across the Corp functions plus the overall impact of application change on the operational expenditure budget. Align technology roadmaps and annual budget planning, use as the foundation for reporting on the state of the Corp Application portfolio. Provide technical leadership for Corp initiatives engaging across the Company where corporate applications service the wider businesses. Solve complex business problems with process and technology that cut across Corp group such as Identity and Access Management. Document and review IT standards, procedures and policies to ensure compliance with legal and regulatory requirements. Liaise with internal and external audit teams. Develop and adapt innovation tools and processes to drive operational excellence within Corp IT. Establish and maintain a consistent and integrated approach to information security and data protection governance in line with audit requirements. Create alignment on how to utilise governance forums such as User Experience and Architecture to improve services delivered to Corp functions. Manage solution architects, contractors, 3 Parties and business analyst in the future. Experience Required Significant and relevant progressive IT experience Experience of being in a practical solution planning and technical architecture design role is essential e.g. SaaS, Identity and Access Management Good understanding of emerging and innovative technologies, how to shape, deliver and leverage those technologies Experience of architecture business capability mapping, data management governance, technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful business relationships across a range of stakeholder groups both internal and external to the organisation. Proven leadership skills, setting objectives and ensuring delivery of services to target Proven contract management, supplier management, procurement, and vendor selection experience Experience of systems such as Microsoft Office 365, Dynamics 365, SAP Success Factors, Treasury Openlink Findur, CMS, BACs Payment Platforms, Microsoft Power BI, Integration/ETL, Azure Active Directory Single Sign On and other bespoke applications Experience in executing business continuity planning and IT DRP Creating solution and technical application architectures, IT standards and policies Day-to-Day management of the Application Portfolio, its currency, dependencies and risk Technical lead on major system changes and upgrades Responsible for the development and management of Solution Architects, Business Analyst and contract resources Provide support to Corporate functions and wider businesses to enable them to optimise their use of corporate applications Vendor Management and selection (RFIs / RFP support) The Client is based in Central London. The salary for this role will be in the range of £90K - £110K + Benefits. Please do send your CV to us in Word format along with your salary and availability.

At CGI, we design digital services that make a meaningful difference to citizens across the UK. As an Interaction Designer, you'll help shape intuitive, accessible, and user-centred government services that improve how people interact with critical public sector systems. Working within collaborative multidisciplinary teams, you'll transform user needs and research insights into seamless digital experiences aligned to government standards and accessibility best practice. You'll have the opportunity to influence service design, contribute innovative ideas, and work on high-profile programmes where your expertise will directly impact service quality, accessibility, and user satisfaction. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

🚀 Qui sommes-nous ? Finaxys est un cabinet de conseil spécialisé dans les secteurs Banque, Finance et Assurance. Depuis plus de 15 ans, nous intervenons auprès des plus grandes institutions telles que BNP Paribas, Crédit Agricole, Société Générale, AXA, Malakoff Humanis, etc. en proposant des solutions technologiques innovantes (IA, Machine Learning, Data, Cloud, DevSecOps, etc.). Notre mission ? Accompagner nos clients dans leur transformation digitale et répondre aux défis IT les plus complexes grâce à l'expertise de nos équipes. 🎯 Votre mission : En tant que Chef de Projet Production, vous rejoindrez les équipes techniques de nos clients grands comptes pour : Gérer des projets à terme en respectant le budget, les délais impartis, et la qualité des livrables S'assurer que les projets répondent aux standards et architectures de référence du Groupe en s'assurant de la complète maintenance de l'Infrastructure, de la résilience et de la correspondance au niveau de classification alloué Intégrer au périmètre des projets, le traitement de l'Obsolescence, le coût et la mise en œuvre des éventuels décommissionnements applicatifs et d'infrastructure, la résilience technico-applicative Piloter les différents acteurs / contributeurs projets et piloter le budget (J/H) Mettre en place et assurer la gouvernance des projets (comités de Validation Métier, comités de suivi, comités de Pilotage)

ContexteDans le cadre de l'amélioration continue de ses produits digitaux, Michelin recherche un UX/UI Designer expérimenté capable d'accompagner les équipes métiers et techniques sur la conception d'interfaces centrées utilisateur, tout en respectant les standards du Design System Groupe. Missions principalesUX DesignRecueillir les besoins utilisateurs et analyser les retours d'expérience (NPS, interviews, enquêtes, etc.) Concevoir les parcours utilisateurs (User Journey) Réaliser personas, empathy maps et user flows Préparer et animer des ateliers de co-construction et workshops Design Thinking Organiser et conduire des tests d'utilisabilité Réaliser des benchmarks et assurer une veille UX/UI UI DesignConcevoir des interfaces web conformes au Design System Michelin Produire wireframes, maquettes et prototypes interactifs Réaliser des prototypes animés sous Figma ou outils équivalents Contribuer à l'évolution et à la maintenabilité de l'UI Kit Groupe CollaborationTravailler avec les équipes métiers Michelin Collaborer avec les équipes de développement SI Participer à la communauté UX/UI du Groupe Assurer un reporting régulier auprès des référents UX centraux Compétences attenduesIndispensablesUX Design UI Design Design Thinking Méthodes Agiles Wireframing Design d'interaction Prototypage User Research User Journey Mapping Personae Tests utilisateurs Accessibilité numérique AppréciéesHTML CSS JavaScript A/B Testing SUS Audit UX OutilsFigma Adobe Photoshop Adobe Illustrator Axure Miro Microsoft Office Expérience recherchéeMinimum 5 ans en UX/UI Design Expérience significative sur des projets digitaux ou SI Environnement grands comptes apprécié Connaissance du fonctionnement des équipes IT et Digital Soft SkillsCréativité Curiosité Autonomie Excellent relationnel Force de proposition Adaptabilité Animation de communautés et ateliers

Network Infrastructure Engineer Our Client a bank with offices in Central London are looking to recruit a Network Infrastructure Engineer with at least 5 to 10 years hands-on experience. The Client is ideally looking for a candidate with a Financial Services or Banking sector experience. Technical/Functional skills Proficient in common windows operating systems Windows 11, Windows Server 2019-2025 , Redhat & Ubunto Linux based Operating Systems Software proficiency VMWare vSphere & vCenter v8.0 and above Veeam Backup and Replication Veeam Orchestrator and VeeamOne,Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Endpoint Central Microsoft Office 365 Bloomberg FXT/eikons Murex Treasury System SWIFT Alliance Access (SAA) Networking (IT), Cisco Switches and Routers Fortigate Firewalls, LAN/WAN Routing Hardware, Dell PowerEdge Servers, Dell PowerVault SAN Storage Data analysis - PC/Laptop support (formatting, imaging, etc). Experience of writing and updating IT policies, standards, procedures, and guidelines Needs experiencing in delivering projects in fast pace environment. This is 3 days in the office position at the Clients offices in Central London. This is a FTC position for 6 months with a salary of circa £45K - £55K. Do send your CV to us in Word format along with your availability and salary.

Website SEO / CRO Lead We are seeking a cross functional SEO and CRO Lead to manage the continuous development of our websites, primarily focusing on user journey and experience, towards creating SEO-rich content. Key deliverable will be to drive SEO and CRO optimisation, using analytics and reports to continually revise user experience and enhance performance. In addition, you will assist with creating and implementing campaigns, and social media channels, using reporting tools to analyse and present performance, and inform future planning. Key Responsibilities / Accountabilities Web UI / UX and Conversion Rate Optimisation (CRO) Set up CRO tool e.g. Optimizely and Heatmap / Web Analytics tool e.g. Hot Jar / Content Square End-to-end delivery of conversation rate optimisation test programme, designed to improve session-to-purchase CVR and session-to-lead CVR on our website. Test ideation and set up in platform Monitoring of test Post test analysis and reporting Run max. 2x A/B tests per month investigating specific variables to drive conversion rate (purchase or leads). Cross team collaboration with marketing and technology to identify key variables to test – e.g., design focused (dark vs. light mode), content focused (using networking proposition vs. talent line up proposition to drive CVR) Manage third party web design agency responsible for ensuring delivery of actionable insights and strategic recommendations, towards deployment and development roadmap in line with test results etc. Proficient use and understanding of Google Analytics 4 Search Engine Optimisation Knowledge and use of SEO tools including SEM Rush, Google Search Console. Monthly reporting on SEO KPIs, including creation of monthly dashboard and reports overview. Domain Authority and backlinking. Technical SEO KPIs including page load, crawl errors, 404 rate and error redirects. Keyword rankings and movement in rankings on monthly basis. Organic Traffic performance from session to revenue. Inform UI/UX design to help optimise SEO performance. Develop, monitor and refine meta description framework across the website using CMS (Contentful). Collaborate with content and marketing teams to implement changes General Support analytics requirements by reading and interpreting data, and utilise this to drive future content and campaigns Support the definition for reporting and preparing regular updates on website and campaign performance and key metrics, helping to refine strategies based on findings. Wireframe design experience to support best in class user experience Ensure compliance with all legal, regulatory, and ethical guidelines related to website and content design and creation, safeguarding the company's reputation and intellectual property. Required 3-5 years experience in SEO, CRO and web performance roles Proven experience running A/B tests (Design and execution) Strong knowledge of GA4, Search Console, GTM (Tag Manager), Familiarity with CMS tools i.e. Contentful Proficiency with SEO tools: Ahrefs or SEMRush Use of Figma as wireframe design tool This is a hybrid position based in the City of London. The position is a 6 month FTC role. The salary for this role will be circa £30K - £35K. Do send your CV to us in Word format along with your salary and availability.

Telecoms Engineer Gloucester £38,000 - £44,000 + Pension + Holidays Are you an experienced Telecoms Engineer with either Cisco or Cellular skills? Excellent opportunity for a Telecommunications Support Engineer to join an established and growing technology integrator in the Specialist Telecommunications space. This company are a global network solutions provider who work alongside high end clients such as Fujitsu, Network Rail, BT and UK Power. In this role you will work on Optical Networks and associated hardware as well as testing equipment such as optical power meters, light sources, BERT's, cellular scanners and multi-meters. You will carry out Cellular RTE, Routing & Switching protocols and network synchronisation. The ideal candidate will be an experienced Telecoms Engineer who is commutable to Gloucester. You will need to have a strong understanding in Cellular Networks, Optical Networks and associated hardware. You will need to be familiar with Cellular RTE, Routing & Switching protocols and network synchronisation as well as displaying very good fault finding skills, managing tickets and working with remote network management platforms. Cisco experience will also be required. This is a great opportunity to join a company that will provide you with all the potential to not just enjoy your working life but also develop your career in the direction you want to. The Role: Work on Optical Networks and associated hardware. Utilise testing equipment including optical power meters, light sources, BERT's, cellular scanners, and multi-meters. Perform Cellular RTE (Radio Transmission Engineering), Routing & Switching protocols. Manage network synchronisation tasks. Execute testing and maintenance activities related to optical networks and associated equipment. Ensure proper functionality and performance of optical network infrastructure through testing and troubleshooting. The Person: Experienced Telecoms Engineer located within commuting distance to Gloucester. Strong understanding of cellular networks and Optical Networks with associated hardware. Familiarity with Cellular RTE, Routing & Switching protocols, and network synchronization. Proficient in fault finding techniques and managing tickets. Ability to work with remote network management platforms effectively. Demonstrated experience in troubleshooting and resolving network issues. Excellent communication skills and ability to collaborate with team members. Cisco/Cellular experience required Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Remanufacturing Technician Colchester £31,000 + £33,000 + Training + Career Development + Pension + 30 Days Holiday + Specialist Engineering Environment Are you an Electronics Engineer or Senior Electronics Technician with a passion for fault finding, diagnostics and mentoring others, looking to take the next step in your career within a specialist automotive electronics environment? This is an excellent opportunity to join a growing engineering business that specialises in advanced electronic repair and remanufacturing, offering further training, genuine career development and the chance to become a technical leader within a highly skilled engineering team. The company is a well-established engineering business with an excellent reputation for technical excellence and quality-driven manufacturing. Operating within a highly specialised sector, they provide advanced remanufacturing solutions for automotive electronic components across the UK and Europe. Due to continued growth, they are looking to recruit a Senior Remanufacturing Technician to support both the technical development of the team and the delivery of high-quality repair standards. In this role, you will be responsible for diagnosing and repairing automotive electronic components at both unit and PCB level, while also supporting and mentoring fellow technicians, driving process improvements and ensuring technical documentation and quality standards are maintained. This position offers excellent long-term career progression, further specialist training and the opportunity to play a key role within a niche and expanding engineering business. The Role: * Diagnose and repair automotive electronic components at both unit and PCB level using specialist diagnostic equipment and software * Lead, mentor and support technicians, providing technical guidance and sharing best practice * Carry out PCB-level repairs, soldering and component replacement to restore products to original performance standards * Identify opportunities to improve remanufacturing processes and contribute to continuous improvement initiatives * Perform end-of-line testing and quality inspections to ensure products meet company standards * Maintain technical documentation and collaborate with engineering colleagues to improve repair techniques and team capability The Person: * Strong practical knowledge of electronics and electronic fault finding * Ability to read and interpret electrical schematics and wiring diagrams * Experience carrying out PCB-level soldering and electronic component repairs * Automotive electronics experience or knowledge of ECUs would be highly advantageous * Confident using electronic test equipment and diagnostic tools * Strong communication skills with the ability to mentor colleagues and drive continuous improvement * High attention to detail with a commitment to quality and engineering excellence Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

At CGI, we deliver technology that transforms organisations and drives measurable outcomes for our clients. As a Senior Project Manager/Senior Delivery Manager, you will take ownership of complex, technology-enabled projects, leading from the front to ensure successful delivery against time, cost, quality, and contractual commitments. You will play a pivotal role in shaping delivery excellence, strengthening trusted client relationships, and guiding high-performing teams to turn strategy into tangible results. Working in a collaborative, supportive environment, you will be empowered to make decisions, solve challenges creatively, and directly influence business impact while advancing your own professional growth. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position based out of our Leeds office. Occasional travel to client offices in Yorkshire will be expected

Missions principales :Créer, animer et accompagner une communauté de Key Users BI. Former les utilisateurs et leur apporter un support fonctionnel et technique régulier. Analyser les besoins de reporting et recommander la solution la plus pertinente : rapport existant, adaptation locale ou création d'un rapport spécifique. Identifier les opportunités d'automatisation des reportings. Accompagner la création, les tests et la documentation de nouveaux rapports. Participer au développement des modèles de données avec l'équipe BI Groupe. Étudier et adapter les rapports disponibles dans le catalogue BI existant. Contribuer activement aux projets internationaux liés à la Business Intelligence.