Find your next tech and IT Job or contract User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User support is responsible for providing technical assistance to employees within a company. They also supervise their use of various computer and telephone equipment while taking into account the condition of materials. Their work also consists of carrying out maintenance and installation of computer systems within a company or business. They advise and provide assistance to users by training them in the use of software tools at their disposal. A user support intervenes first in case of malfunctions or incidents on the devices used by directly eradicating the malfunction or redirecting the user to better assistance. Moreover, they propose IT solutions to users in difficult situations with their electronic equipment.

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Fixed term

Job VacancyAI Developer

LA International Computer Consultants Ltd
Published on

7 months
SW1A 2AH, City of Westminster, England, United Kingdom
Job title: AI Developer (Backend & Frontend) Location: London (Hybrid, Minimum 2 Days Onsite per Week) Contract Length: 12 Months IR35 Status: Inside IR35 Rate: Negotiable We are currently recruiting for multiple AI Developer opportunities to support a major enterprise AI programme. These roles offer the chance to work at the forefront of AI innovation, developing intelligent applications and solutions that leverage the latest advancements in Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and modern cloud technologies. We are seeking both Backend AI Developers and Frontend AI Developers who are passionate about building scalable, secure, and user-focused AI solutions within a collaborative delivery environment. The Role As an AI Developer, you will play a key role in designing, developing, and integrating AI-powered applications and services. You will work closely with architects, engineers, and business stakeholders to deliver innovative solutions that drive business value and enhance user experiences. Depending on your specialism, you will contribute to backend AI services, frontend user interfaces, or a combination of both. Essential Skills & Experience Python | LLM Integration | Prompt Engineering | RAG Architectures | Vector Databases | Embeddings & Tokenisation | AWS Services | Git / Version Control | REST APIs | Authentication, Authorisation, Firewalls & API Gateway Frontend Experience (For Frontend Developers) React or Other Modern Web Frameworks | TypeScript | UX Implementation | API Integration Desirable Skills MCP (Model Context Protocol) | IBM watsonx Orchestrate | CI/CD Pipelines What We're Looking For * Experience developing AI-enabled applications using modern frameworks and technologies. * Strong understanding of LLM integration and prompt engineering techniques. * Experience designing and implementing RAG-based solutions. * Knowledge of vector databases, embeddings, and tokenisation concepts. * Experience working with cloud platforms, particularly AWS. * Strong API development and integration skills. * Understanding of secure application design, authentication, authorisation, and API gateways. * Ability to work effectively within agile, multidisciplinary teams. Why Apply? * Join a high-profile AI transformation programme. * Work with cutting-edge AI technologies and frameworks. * Collaborate with industry-leading technical teams. * Contribute to the development of innovative enterprise AI solutions. * Long-term contract opportunity with flexible hybrid working arrangements. If you are an experienced AI Developer and would like to learn more about this opportunity, I'd be delighted to arrange a brief call to discuss the role in more detail. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Permanent

Job VacancyPrincipal Electronics Engineer (DSP)

Rise Technical Recruitment Ltd
Published on

£55k-65k
SK11 6NN, Macclesfield, England, United Kingdom
Principal Electronics Engineer (DSP) Macclesfield (4 Days On-Site, Friday WFH) £55,000 - £65,000 + Bonus + 8% Employer Pension Contribution + Flexible Working Are you a Senior/Principal Electronics Engineer with a strong background in hardware and firmware development, looking to join a specialist engineering business where you can play a key role in the design of cutting-edge technology? This is an excellent opportunity to join a highly technical engineering team, taking ownership of the design and development of new electronic hardware and embedded firmware solutions while supporting and enhancing existing product lines. Working on advanced sensing and signal processing technologies, you will be involved throughout the full product development lifecycle, from concept and design through to testing, validation and ongoing maintenance. This position is ideal for an engineer who enjoys solving complex technical challenges and working across both analogue and digital electronics. The successful candidate will possess strong hardware design expertise, embedded C programming skills and extensive experience with digital signal processing techniques (DSP). Any experience with optoelectronics, ARM microcontrollers, FreeRTOS or advanced PCB layout techniques would be highly advantageous. Offering a strong benefits package and a collaborative engineering environment, this is a fantastic opportunity for an ambitious electronics engineer seeking a senior technical position with genuine career development. The Role: Design and development of new hardware and firmware solutions Maintenance, enhancement and support of existing electronic products Digital and analogue circuit design Signal acquisition, A/D conversion and digital signal processing PCB design and layout across new product developments The Person: Strong background in digital and analogue electronics design Experience with signal acquisition, DSP, filter design and FFT Embedded C programming experience PCB layout and hardware development expertise Knowledge of ARM/STM32, FreeRTOS, optics/optoelectronics or HDI PCB techniques advantageous Reference Number: BBBH278541 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
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Frequently asked questions about working as a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

What is the role of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User Support is a technician who handles incidents reported by users. It can be any difficulty that users encounter. They must find the flaws and propose adequate solutions to resolve the problems encountered. In other words, User Support comes to the rescue of users to troubleshoot their issues.

How much does a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) charge

The daily rate of a User Support depends on the level of responsibility and industry sector, but on average, it is 270 euros. The average salary of a user support will be £30K per year on average.

What is the definition of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

The User Support position is one of the entry points for novice IT technicians. User Support provides technical assistance to users as its name indicates. First, they search for the source of the problem, failure, errors, bug... To do this, they can connect directly to the user's workstation to fix the issue. Then, they will quickly establish a diagnosis of the anomalies. The user assistant may also be required to intervene remotely to resolve the issue in question, whether by phone, email, or another communication medium. Regardless of the failure, User Support must quickly find ways to solve any type of problem: network, Internet, computer that won't start, connection issues, etc. These are examples of failures that often occur.

What type of mission can a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...) handle

The missions of a User Support are numerous. Here are some of the main ones to know: • Receive user requests (problem, breakdown, etc.) • Record reported anomalies (malfunctions, incidents...) • Process requests received following incidents • Ensure follow-up of problem handling (reminders, analysis, consolidation...)

What are the main skills of a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

Taking a User Support position is not an easy task. There are many functions that this expert must perform. Here are the main skills required for anyone who wishes to become a User Support specialist. • Master MS SQL Server databases • Have good technical knowledge (operating systems such as Linux, Mac, Windows... as well as LAN/WAN network protocols, TCP/IP, http, proxy...) • Have good administration skills in software solutions like EDM or ERP

What is the ideal profile for a User Support Specialist (Office, Hotliner, Helpdesk, Workstation...)

User Support is a key position within the firm. It ensures the proper functioning of user equipment. To occupy this position, here are some qualities that a user assistant must have. • Good communicator • Teaching skills • Autonomy • Versatility • Good listening skills • Responsiveness

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