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Nous recherchons, pour l'un de nos clients du secteur de l'administration publique, un Ingénieur Réseaux. Contexte de la mission Dans le cadre d'un projet mené au sein d'un environnement sensible et hautement sécurisé, nous recherchons un Ingénieur Réseaux expérimenté pour intervenir sur un site situé à proximité de Bordeaux. La mission nécessite une présence à 100 % sur site. Aucun télétravail n'est possible. Ce poste nécessite d'être éligible à une habilitation défense délivrée par les autorités françaises Vos missions Vous interviendrez notamment sur les activités suivantes : Concevoir, administrer et faire évoluer les infrastructures réseau ; Configurer et maintenir les équipements de niveau 2 et de niveau 3 ; Administrer les solutions de sécurité et les pare-feu ; Diagnostiquer et résoudre les incidents réseau ; Analyser les flux et les trames réseau ; Participer aux audits réseau et aux actions de sécurisation; Automatiser certaines tâches d'administration grâce au scripting ; Produire et maintenir la documentation technique. Compétences techniques recherchées Réseaux de niveau 2 STP, MRP, Turbo Ring, Turbo Chain, HRP, 802.1Q, ARP, DLDP, TCP/UDP, Multicast, LACP, LLDP, CDP, MAD, IRF, Trunk, MACsec, MAB, Port Security, DHCP Snooping et 802.3x. Réseaux de niveau 3 VRF, OSPF, BGP, IGMP, routage statique, VRRP, TCP/IP, IPv4/IPv6, IPsec et MPLS. Sécurité et authentification Administration de pare-feu : OpenBSD, Fortinet, Stormshield et Juniper ; Maîtrise de TACACS+, 802.1X, AAA, EAP-MSCHAPv2 et EAP-TLS ; Connaissance des mécanismes de spoofing ; Réalisation d'audits réseau. Outils, systèmes et langages Analyse de trames : Wireshark, TShark et TCPDump ; Scripting et développement : Python, Bash et C# ; Bonnes connaissances des systèmes Windows et Linux. Ce poste nécessite d'être éligible à une habilitation défense délivrée par les autorités françaises

Nous recherchons pour l'un de ses clients un Ingénieur Réseau & Sécurité (H/F) avec 5 à 15 ans d'expérience. Maîtrise des environnements LAN/WAN, TCP/IP, VLAN, VPN, Firewall et routage. Bonne expertise des solutions de sécurité Fortinet, Palo Alto, Cisco ASA/Firepower et des technologies de sécurité réseau. Expérience en administration, supervision, analyse d'incidents et mise en œuvre de solutions de sécurité. Connaissance des environnements Cisco, SD-WAN, Load Balancing, IDS/IPS et des outils de monitoring. Capacité à intervenir sur des infrastructures critiques, à gérer les incidents et à assurer la MCO des équipements réseau et sécurité. La connaissance des pratiques ITIL/ITSM, de la gestion des changements et de la documentation technique est un plus.

Je recherche un Ingénieur SecOps pour intervenir sur une infrastructure télécom critique d'environ 1 000 serveurs, dans un contexte de mise en conformité NIS 2. 🎯 Un vrai profil ingénieur, orienté terrain : Nous cherchons un profil Système / DevOps / Réseau qui souhaite évoluer vers la sécurité opérationnelle. 🔐 Vos sujets techniques - Système & Hardening - Linux RHEL / Debian / Ubuntu, notions Windows/AD - Hardening CIS / ANSSI - Ansible : industrialisation, rôles, compliance as code - Gestion vulnérabilités : CVSS / EPSS, patching - Secrets & PAM : Vault, sudo, Keycloak / AD 🌐 Network Security TCP/IP, routage, NAT, IPsec Fortinet / Palo Alto / Stormshield / pfSense Segmentation / micro-segmentation VPN, ZTNA, bastions Wallix / Teleport Suricata / Zeek, analyse des flux et logs 🚨 Detection & Response - SIEM / EDR - Règles Sigma / YARA - SOAR / playbooks - Investigation Linux / Windows - Threat hunting ⚙️ DevSecOps - Terraform / Ansible / GitLab CI/CD - Security & Compliance as Code - Scans de configuration / Golden Images 👤 Profil recherché 5 à 7 ans d'expérience en Linux, DevOps, SRE ou réseau, avec une vraie appétence pour la cybersécurité opérationnelle.

IT Support Engineer with 1 and 2 Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank's Mayfair London office. You will have at least 3 to 5 years experience of 1 and 2 Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams – semi-involved with various streams of IT work for 2024 (new imaging process – new ITSM tool – and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support – Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit • Ability to educate and support User bases of varied level of IT knowledge • High standard support for our VIPs (C – Level and Heads of Departments) Technical Skills Required: • Exposure to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Know-how of Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • Networking - design/troubleshoot/installation (DNS – DHCP – VLAN – Proxy Understanding - TCP/IP and OSI) to a moderate to advance level • PowerShell to a moderate level • VPN troubleshooting and Support understanding necessary. • Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.

Datacoms Technician Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training London Are you an experienced Datacoms Technician looking for a varied, hands-on role where you can work on global communications infrastructure, bespoke solutions and cutting-edge technologies across satellite, LTE and enterprise networks? This is an exciting opportunity to join a specialist engineering team delivering advanced communication solutions to customers operating in remote and challenging environments. You will play a key role in designing, implementing and supporting complex network systems, working across both in-house product development and customer-facing projects. In this role, you will collaborate closely with internal teams and external clients to deliver tailored network solutions, from initial design through to deployment and ongoing support. You will also be responsible for resolving escalated technical issues, contributing to product development and ensuring the performance and reliability of critical communication systems. The ideal candidate will have strong networking fundamentals, hands-on experience with firewalls, routing and switching, and a proactive approach to problem solving. This role also offers opportunities for travel, exposure to cutting-edge technologies and continuous professional development within a highly technical environment. The Role: Support and maintain enterprise and customer network solutions Diagnose and resolve complex, escalated technical issues Assist in the design, build and deployment of network infrastructure Contribute to product evaluation, development and system integration Produce and maintain technical documentation for projects The Person: Strong knowledge of TCP/IP, routing, switching and firewall technologies Experience with satellite communications or enterprise IT systems Ability to troubleshoot complex network issues effectively Professional, proactive and able to work both independently and as part of a team Relevant qualification in IT, Networking or Engineering (degree or equivalent) Reference Number:BBBH275875 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

e recherche un Ingénieur SecOps pour intervenir sur une infrastructure télécom critique d'environ 1 000 serveurs, dans un contexte de mise en conformité NIS 2. 🎯 Un vrai profil ingénieur, orienté terrain : Nous cherchons un profil Système / DevOps / Réseau qui souhaite évoluer vers la sécurité opérationnelle. 🔐 Vos sujets techniques - Système & Hardening - Linux RHEL / Debian / Ubuntu, notions Windows/AD - Hardening CIS / ANSSI - Ansible : industrialisation, rôles, compliance as code - Gestion vulnérabilités : CVSS / EPSS, patching - Secrets & PAM : Vault, sudo, Keycloak / AD 🌐 Network Security TCP/IP, routage, NAT, IPsec Fortinet / Palo Alto / Stormshield / pfSense Segmentation / micro-segmentation VPN, ZTNA, bastions Wallix / Teleport Suricata / Zeek, analyse des flux et logs 🚨 Detection & Response - SIEM / EDR - Règles Sigma / YARA - SOAR / playbooks - Investigation Linux / Windows - Threat hunting ⚙️ DevSecOps - Terraform / Ansible / GitLab CI/CD - Security & Compliance as Code - Scans de configuration / Golden Images 👤 Profil recherché 5 à 7 ans d'expérience en Linux, DevOps, SRE ou réseau, avec une vraie appétence pour la cybersécurité opérationnelle.

Nous poursuivons notre développement dans le Sud-Est et recrutons un Ingénieur développeur middleware et IHM C++ Qt sous Windows pour l'un de nos clients situé à Aix en Provence dans le cadre d'un projet dans le domaine de la Défense. Mission : Intégré(e) à une petite équipe de développement, vos principales missions seront de : Participation à la rédaction de spécifications et de tests Conception et développement d'évolutions en C++ et Qt Intégration Réaliser des tests unitaires et fonctionnels Valider le fonctionnement de la simulation Analyse et corrections de bugs Interventions ponctuelles auprès des clients Rédiger les documents techniques en français et en anglais. Environnement technique : Windows, C++/Qt, Visual Studio 2017/2019, PostgreSQL, SQL, UML, Git, GitLab, LDT, sockets TCP/IP - UDP, Redmine, Testlink, Jenkins, Artifactory, etc.

IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1 and 2 Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to the branch's staff in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Branch by providing first & Second line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Provide day to day support to the Admin and HR function to cover: joiners/leavers/ movers process, CCTV & Paxton Card Access. Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. End User Computing support for all staff. (e.g. Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of cybersecurity measures Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrixOverall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations Important Business Services - IBS owner is to ensure the resilience of the IBS theyare responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up). Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functionsSupport the Branch operations as and when needed and any other tasks assigned by Management of the Branch. Data Integrity and Compliance Operationalise data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. Keep track of documents created by the team. Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorisation is given and follows GDPR / department's SOPs. Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) Providing AV support for branch Software proficiency – O365, Onedrive,Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne Proficient in Imaging windows machines, image creation & management, GPO, and AD Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches Good understanding of patching practices and troubleshooting Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. AV support (conference phones, Logitech meeting room solutions etc) Proficient in programming languages Project management Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. Salary for this role will be circa £55K - £60K. Do send your CV to us in Word format along with your salary and availability.

Au sein de l'équipe Network Security Operations, l'équipe garante de la haute disponibilité, de la performance et de la sécurité des infrastructures réseau stratégiques. Le domaine DDI (DNS, DHCP, IPAM) constitue le socle indispensable au bon fonctionnement des applications bancaires, des accès clients et des liaisons inter-applicatives du Groupe. En tant qu'Expert DNS / DHCP, vous pilotez le maintien en condition opérationnelle (MCO), le maintien en condition de sécurité (MCS) et l'évolution des architectures DDI à l'échelle du groupe. Vos missions sont donc les suivantes : 1. Exploitation & Maintien en Condition Opérationnelle (MCO) : Assurer la disponibilité et la performance des infrastructures DNS internes, externes (Internet) et DHCP. Traiter les incidents complexes de niveau 2/3 et conduire les analyses de cause racine (Root Cause Analysis). Administrer les outils de gestion d'adressage IP (IPAM) et la résolution de nom à très grande échelle. 2. Sécurité & Maintien en Condition de Sécurité (MCS) Garantir l'application des politiques de sécurité réseau du groupe sur l'ensemble du périmètre DDI. Déployer et maintenir les fonctionnalités avancées de sécurité DNS (DNSSEC, Anycast, DNS Firewall/RPZ, protections anti-DDoS). Gérer le cycle de vie des équipements (patchs de sécurité, montées de version, gestion des vulnérabilités). 3. Projets, Progrès & Automatisation Accompagner la trajectoire d'automatisation des infrastructures (Network as Code, intégration CI/CD, APIs REST). Participer aux projets de migration (ex: vers des solutions Cloud/Hybrides, évolutions d'équipements Infoblox/BIND). Rédiger et maintenir à jour la documentation technique, les procédures d'exploitation et les matrices de flux. 4. Support & Transfert de compétences Accompagner les équipes d'exploitation N1/N2 et assurer la montée en compétences des collaborateurs. Intervenir lors des astreintes opérationnelles (si applicable au périmètre). Les compétences indispensables : Maîtrise des solutions du marché (Infoblox, BIND, EfficientIP, Men&Mice). Les compétences appréciées : TCP/IP, routage (BGP, Anycast), pare-feu, Load Balancing, DNSSEC et protection DDoS.

À propos de nous : Grafton Recruitment, spécialiste de l'intérim et du recrutement de profils juniors à professionnels confirmés, recherche un TECHNICIEN HELPDESK DATE DEMARRAGE : ASAP DUREE : CDI LIEU : Montélimar SALAIRE : 24 à 26 K€ brut annuel. Mission : Vous intégrerez une équipe de support informatique afin d'assurer l'assistance technique auprès des utilisateurs et de garantir la qualité du service informatique. Vous serez en charge de la prise en compte des sollicitations utilisateurs, du diagnostic et de la résolution des incidents de premier niveau à distance. Vous interviendrez sur les problématiques liées aux postes de travail, aux outils bureautiques, aux comptes utilisateurs, aux périphériques et aux équipements mobiles. Vous assurerez le suivi des demandes dans l'outil de ticketing, le respect des engagements de service ainsi que l'escalade des incidents lorsque cela sera nécessaire. Vous participerez également à la préparation et au déploiement des postes de travail ainsi qu'à la mise à jour de la documentation technique. Profil : Vous disposez d'une première expérience de 1 à 3 ans minimum en tant que Technicien Helpdesk ou Technicien Support Informatique. Maîtrise des environnements Windows 10 / Windows 11 Maîtrise de la suite Microsoft 365 (Outlook, Teams, Word, Excel...) Connaissance d'Active Directory (gestion des comptes et des droits) Connaissance des outils de ticketing (GLPI, ServiceNow, EasyVista ou équivalent) Connaissance des outils de prise en main à distance Connaissances de base en réseaux (TCP/IP, VPN, Wi-Fi) Bonne maîtrise du support matériel (PC, imprimantes, smartphones) Sens du service, bon relationnel et capacité à communiquer avec les utilisateurs Rigueur, organisation et esprit d'équipe

Job Title: IT Support Engineer - Third Line Location: Manchester Salary: £40,000 - £50,000 per annum DOE Job Type: Full Time, Permanent At Netteam tX, we recognize and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: You will provide senior third Line technical support across Netteam's managed client base, acting as the technical escalation point for complex incidents, recurring problems and engineering-level change. You will own advanced investigation through to resolution, drive Root Cause Analysis and Problem Management, and work with vendors and internal teams to deliver permanent fixes, reduce repeat demand and improve service resilience. You will maintain clear technical documentation and provide knowledge transfer to enable resolution at the lowest appropriate support tier. Responsibilities: Own complex First Line and Second Line escalations in the PSA system, with complete technical evidence, time entries, dependencies and next actions Lead advanced diagnosis and resolution across infrastructure, Microsoft cloud, networking, security, backup/DR and telephony, prioritised to SLA and customer impact Provide clear and timely customer updates throughout complex incidents, Problems and engineering activity Own assigned Problem records, identify recurring incidents, complete Root Cause Analysis, and maintain Known Errors and workarounds Validate escalations, provide technical guidance, and return those that do not meet agreed escalation standards Deliver permanent remediation through configuration change, scripting, automation, upgrades and vendor engagement, following Netteam change and security controls Maintain accurate IT Glue documentation and create technical knowledge, RCA and Known Error content to support effective shift-left Provide senior technical support during Major Incidents, including diagnosis, recovery validation and Post Incident Review / RCA activity Identify recurring demand, technical debt, security weaknesses and resilience risks, and propose improvements that reduce repeat incidents Work with AI & Automation to automate repeatable technical fixes and manual activity where appropriate Lead vendor and third-party technical engagement on complex issues while retaining ownership through to resolution Plan and prioritise BAU escalations, Problems, scheduled engineering activity and proactive service improvement Provide out-of-hours support to our clients on a rota basis, including critical technical escalation and clear handover Maintain Information Security, ISMS, data protection and change-control requirements and escalate material technical or security risk About you: Experience: Ability to work independently, take technical ownership and drive complex issues through to resolution IT related degree or relevant industry qualifications are highly desirable Demonstrable experience in senior second Line, third Line, infrastructure or MSP support, owning complex technical escalations Strong structured troubleshooting skills, including log analysis, evidence-based diagnosis and root-cause thinking Experience with Autotask, Datto RMM and IT Glue, including monitoring, scripting, time recording and technical documentation Experience of Problem Management, Root Cause Analysis, Known Error / knowledge creation and remediation validation Experience supporting Major Incidents and vendor or third-party technical escalations Detailed experience of Microsoft Windows Server/Desktop environments, Active Directory, Group Policy, DNS and DHCP Detailed experience with Microsoft 365, Azure and related technologiesExchange Online Microsoft Entra ID / Azure Active Directory and hybrid identity Conditional Access / MFA Microsoft Intune / Mobile Device Management Microsoft Defender, Information Protection / DLP Detailed experience with Backup/DRaaS technologies, Azure IaaS and restoration / recovery processes Strong networking knowledge including TCP/IP, DNS, DHCP, firewalls, routing/switching and monitoring Knowledge of S2S/P2S VPN, VLAN, LACP, NAT/PAT/ACLs, SSL Certificates, WatchGuard, Voice/3CX and email security is desirable Current and valid UK driving licence is desirable; PowerShell or equivalent scripting capability would be advantageous Experience of working within an MSP and/or Hospitality environment is advantageous but not essential Personal Attributes: Friendly, professional and credible with technical and non-technical clients Technically curious and proactive, with a strong drive to research unfamiliar technologies and improve solutions Strong written and verbal communication skills with the ability to explain complex technical issues clearly Recognizes the importance of frequent and clear communication during incidents, escalations and dependency-driven work Analytical and evidence-led, focused on identifying underlying causes rather than repeatedly treating symptoms Actively shares knowledge and supports First and Second Line development without creating technical silos Disciplined, with the ability to prioritise and execute technical tasks effectively under pressure Accountable and outcome-focused, taking ownership through to validated resolution Note: This description is not intended to establish a total definition of the job but an outline of the duties. In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: Infrastructure Engineer, Windows Server Infrastructure Engineer, Server Support Technician, ICT Systems Engineer, 3rd Line Support, Field Support Technician, Technical Support Engineer, 3 Line Support Engineer may also be considered for this role.

Rejoignez un environnement critique où la performance et la sécurité des infrastructures sont au cœur des enjeux. Vous souhaitez évoluer sur des infrastructures réseaux complexes et stratégiques ? Vous aimez intervenir aussi bien sur l'exploitation que sur les projets d'évolution d'architecture ? Dans le cadre du renforcement d'une équipe spécialisée dans les infrastructures réseaux et sécurité, nous recherchons un Ingénieur Réseaux & Sécurité Senior pour accompagner des projets d'envergure et garantir la continuité de service d'environnements critiques. Citoyen d'un pays membre de l'Union Européenne requis Contexte Vous intervenez au sein d'une équipe en charge des infrastructures réseaux et sécurité d'une organisation majeure du secteur aéronautique. Votre rôle consiste à assurer le support technique avancé, participer aux projets d'évolution des architectures, déployer de nouvelles infrastructures et garantir leur disponibilité, leur performance et leur sécurité. Vos missions Participer à la conception et à l'évolution des architectures réseaux et sécurité. Interconnecter et intégrer différentes plateformes techniques. Configurer, administrer et maintenir des équipements réseaux et sécurité multi-constructeurs. Assurer le maintien en conditions opérationnelles des infrastructures. Réaliser les opérations de patch management et les campagnes de validation en laboratoire. Superviser les environnements techniques et analyser les alertes. Intervenir sur le diagnostic et la résolution d'incidents complexes de niveau N2/N3. Accompagner les utilisateurs et les équipes techniques dans la résolution de leurs problématiques. Contribuer au pilotage des projets techniques et coordonner les différents intervenants. Produire et maintenir la documentation d'architecture, d'exploitation et d'administration. Participer aux comités techniques et aux réunions de suivi. Être force de proposition dans l'amélioration continue des infrastructures. Environnement technique Réseaux LAN / WAN MPLS Ethernet VLAN Multicast TCP/IP UDP OSPF BGP PIM Routage statique Sécurité VPN IPSec NAT Filtrage avancé Profils d'inspection Politique de sécurité réseau

Senior IT Infrastructure Officer Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. 3. Enterprise Applications & Financial Systems Support Support and administer business-critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). 4. Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (e.g., Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (e.g., Paxton) Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SAAS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne – EDR/ XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (e.g., Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers FortiGate Firewalls LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initally will be be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be circa £70K - £75K. Do send your CV to us in Word format along with your salary and availability.