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Notre client dans le secteur Autre recherche un/une System & Network Engineer H/F Description de la mission : Offre d'emploi – System & Network Engineer Contexte et objectif de la mission Le poste consiste à agir comme point de référence technique afin d'assurer le support, le suivi et la résolution des problématiques rencontrées sur des équipements ou systèmes. La mission vise à garantir la satisfaction client, la performance opérationnelle et le suivi complet des interventions, en collaboration avec les équipes internes et externes. Missions principales • Fournir un support technique de premier niveau auprès des clients et des équipes internes • Diagnostiquer et résoudre les problèmes techniques selon le domaine d'expertise : électriques, mécaniques, automation ou instrumentation • Rédiger et mettre à jour la documentation technique : procédures, guides et rapports d'intervention • Coordonner les interventions avec les équipes de maintenance, de service, les fournisseurs et les sous-traitants • Assurer le suivi des tickets et des demandes techniques avec une communication claire et régulière • Analyser les problèmes récurrents et proposer des actions d'amélioration continue • Participer à l'installation, à la mise en service ou à la maintenance lorsque nécessaire • Effectuer des déplacements chez les clients ou sur différents sites pour assurer le support, le suivi et la mise en service des équipements et systèmes Environnement de travail Le poste s'inscrit au sein d'une équipe multiculturelle composée d'ingénieurs, de techniciens et de spécialistes. La personne travaille en étroite collaboration avec plusieurs départements, notamment engineering, service et qualité, et reporte directement au Service Manager avec un cadre clair laissant une grande autonomie dans l'organisation des missions. Profil recherché • Diplôme d'ingénieur en électromécanique, électricité, automation, instrumentation ou équivalent • 3 à 5+ années d'expérience dans une fonction de support technique, field service, commissioning ou maintenance • Capacité à lire et interpréter des schémas techniques, plans, documentation et architectures de systèmes • Connaissances en instrumentation, automation ou process industriel, ou forte volonté de développer ces compétences • Maîtrise de l'anglais Compétences comportementales • Curiosité, esprit analytique et orientation solutions • Excellente communication et sens du client • Autonomie, rigueur et organisation • Ouverture, assertivité et capacité à interagir avec différents interlocuteurs • Flexibilité et disponibilité pour des déplacements ponctuels Livrables attendus • Documentation technique à jour • Procédures et guides • Rapports d'intervention • Suivi structuré des tickets et demandes techniques Compétences / Qualités indispensables : Support technique, Diagnostic et résolution de problèmes techniques, Documentation technique, Instrumentation / automation / process industriel, Anglais, Mobilité sur site Compétences / Qualités qui seraient un + : Toute autre langue est un atout Informations concernant le télétravail : Oui — 2 jours/semaine

IT Technical Network Systems Engineer Our Client is an international company with offices in several countries around the World. They are looking to recruit a talented IT professional with 5 to 7 years solid hands-on expertise as a Technical Network Systems Engineer. The primary role of the IT Technical Systems Engineer is to ensure a smooth , end user support for all users in our Los Angeles office, with specific focus on our user base In the United States. This role requires good customer and client facing skills, with primary efforts on ensuring communication, managing IT software or hardware changes, printers (local and MFD), documentation, and system administration are seamlessly supported and deployed, whether locally or remotely, via phone and/or email. Ability to communicate effectively in English is essential for this role. This role is key towards promoting and representing IT practices, and requires an in-depth knowledge of Apple MAC (IOS), and its supporting desktop applications. Equally essential is a solid understanding and technical awareness of user collaboration tools for conference support, desktop and mobile telephony, asset management tools, File sharing protocols, user permission and folder administration. The following is a list of some of the day-to-day activities for this role: Daily interaction with users at all levels. Support employees and their (Mac) OS X clients, incl. web-based systems, Microsoft, Adobe CS Suite (Photoshop, InDesign), Apple iWork, CAD (SketchUp, Vectorworks, AutoCAD), and Google Suite Applications. Responsible for maintenance and upkeep of our backup Infrastructure, including daily backups for applications, laptops, servers and other designated backup hardware. Responsible for new starter training and inductions (when required), Maintain IT all aspects of IT security systems, including fire alarm. Maintenance and upkeep of Cisco Meraki systems. Collaborate with IT colleagues to manage global application deployments, or updates to desktop or user applications, either via automation or manually. Manage daily user related issues and/or risks and escalate as appropriate. Ensure adequate stock levels of critical components are checked weekly, and stock related documents updated, and ordered. Provide timely report to IT management and key stakeholders on progress of dedicated tasks, or on-going activities, by updating weekly focus report. The Client would like you to bring the following skillsets to the company: Apple MAC Certification an advantage. Microsoft Office 2008+ support essential. MAC OSX Server Administration essential. Adobe application support (Photoshop, Indesign etc), an advantage Exposure to JAMF Mobile Device Management (MDM) an advantage. Google suite support essential (Gmail, G-Storage, G-Docs) Microsoft O365 support an advantage (Exchange, OWA) Exposure to backup applications an advantage. Prior experience in supporting 100+ employees an advantage. Good documentation and analytical skills, with a passion for user satisfaction. Mobile Device support (Iphones, Ipads and Macbook's) essential Good interpersonal skills, with an ability to develop, and enhance relationships with clients and peers. Open Directory / Active Directory exposure essential There may be occasional travel to other sites in Europe may be required occasionally. The Client is based in Central Los Angeles. The salary for this position is up to $65K per year plus benefits. Please send you CV to us in Word format along with your salary and availability.

IT Senior Network Systems Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Network Systems Engineer ideally with at least 7 to 10 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds – Service Desk Software experience Experience of Palo Alto firewalls Firemon – Network Security Devices and Policy Management Complex Switches experience is essential. Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £70K - £80K. This is a 12 month FTC role. Please send your CV to us in Word format along with your salary and notice period.