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Desktop Support Analyst – Bank in the City London Our Client is an International Bank with its European Head Office based int eh City London. They are looking to recruit a Desktop Support Analyst with at least 5 to 8 years proven expertise within Desktop Support. The Support team operate a rota to cover the core hours from 7.30 am to 6.00 pm Monday to Friday. You will be working as a part of the Service Support Team and as such providing Desktop Support to around 130 users across several countries in Europe with the bulk in the City London. This position will require you to have experience in hardware builds for both PC's and Servers along with software installations and upgrades. It will also include login permissions along with training users in the use of software. The focus of the role will be to take control of all issues and problems raised by users and ensure that they are clearly documented and followed up with the appropriate action to resolve them within the Support Team. The Client uses Cisco and Microsoft platforms so you need to have experience of both Cisco and Microsoft software. In terms of the types of software the Client uses – the following is a list of the various software and tools that they would like you to have experience of: -In-depth knowledge of CISCO including firewalls, switches and routing protocols -In-depth knowledge of supporting a data-centre and branch inter-connectivity -Strong technical skills are essential -Experience of CISCO multi-layer switches and routers, including 6500s -CISCO certification, ideally CCNP -CISCO CSM -VLAN segregation -McAfee HIPS, Trend Micro -Centralised authentication service (AAA) -SafeNet Ethernet Encryptor -RADIUS / RSA -Security certification (advantageous) You will also need to an understanding of the following technologies: VLAN segregation. DMZ. VSS. Failover. OSPF. High availability. CISCO. Palo Alto. Juniper. McAfee IPS. SafeNet. Tripwire. This is a permanent role and salary for this position is between £45K - £50K. Please send your CV to us in Word format.

1 Line IT Support Tamworth (5 days on-site) £26,000 - £30,000 + Training + Progression + Benefits Are you a customer-focused IT professional looking to develop your career in a fast-paced support environment where you will be the first point of contact and make a real impact on user experience? This is a great opportunity to join a growing IT team where you will provide front-line support to end users, handling a wide range of service requests via phone, email and ticketing systems. You will be responsible for diagnosing and resolving first-line technical issues, ensuring high levels of customer satisfaction. In this role, you will support users with hardware, software and access-related queries, escalating more complex issues where required. You will also maintain accurate records in the ticketing system and contribute to continuous improvement through documentation and knowledge sharing. The ideal candidate will have strong communication skills, a problem-solving mindset and a solid understanding of IT support fundamentals. This is a fantastic opportunity for someone looking to build technical expertise and progress within IT support. The Role: First point of contact for IT service requests via phone, email and ticketing tools Troubleshoot hardware and software issues at first-line level Escalate complex issues to appropriate teams Maintain accurate ticket records and documentation Support user account management and access requests The Person: Previous experience in an IT support or service desk role (desirable) Strong communication and customer service skills Basic knowledge of IT systems, hardware and software Organised with good attention to detail Keen to learn and develop technical skills Reference Number: BBBH279114 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Data Engineer with C# Dot Net asp.net with SQL Server SSIS SSRS Our Client is a bank based in Central London who are looking to recruit at least 7 years plus experience as a Data Engineer with the ability to work with C# Dot net and SQL Server with SSIS. You must have solid expertise of at least 7 years experience of working with and developing software with C# Dot Net and MS SQL Server and SSIS, SSRS and SSAS – SSIS is very important for this position. Must be an excellent problem solver and adept writing documentation for all projects. You ideally have worked on banking systems particularly Core Banking. Responsible for the development and delivery of new systems to automate and streamline processes required by different departments. To support the internal IT department with changes and upgrades to software platforms. To be primary contact for all technical questions relating to in-house bespoke systems and interfacing. Analysis of issues pertaining to problems or errors raised by in-house systems, i.e. CORE, SharePoint interface, Equation, Kondor, Eximbills, end of day cycle. Support Supporting budgeting and financial planning processes for Finance department, including loading and refreshing of data based on requirements. Understand and conduct the front-end functionality to amend and change hierarchical structures within the environment. Build data flows within the SQL environment in SSIS and SSAS packages. Integrate the SharePoint environment and Forms with Equation system to introduce automation of processes thereby eliminating the need for duplicate entry. Utilise web services to integrate from cutting edge technology into legacy systems such as Equation. Integrate with all the systems using data abstraction and connectivity layers, i.e. ODBC, ADO.net. Duties Maintain knowledge of all applicable regulatory requirements including the Bank's Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk. Report policy/procedure breaches and areas of potential non-compliance and suspicions promptly upon identification in accordance with the Bank's Risk and Compliance policies. Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches. Identify new risks/control gaps within own area and escalate accordingly to your Line Manager. Must Have Skills Software analysis and design. SQL Server query language with SSIS. Data warehouse design concepts, (Inmon or Kimball) Experience of developing software with C# Dot Net and asp.net and SQL Server is a must. Must have solid experience of working with SSIS and building data warehouses. The Client is a Bank based in the Central London. Must have a degree qualification. This is a 12 month FTC position with a salary of circa £55K - £70K. This is a hybrid position - you will be required to be in the office at least 3 days week. Do send your CV to us in Word format along with your salary and availability.

Optimizely Developer Spalding, Lincolnshire £50,000 - £60,000 + Holiday + Pension Are you an experienced Optimizely Developer looking to join a growing digital transformation consultancy where you will work on enterprise-level websites, cutting-edge digital platforms and customer experience solutions for a diverse portfolio of clients while further developing your expertise with modern Microsoft technologies? This is an excellent opportunity to join an award-winning technology consultancy that delivers innovative software solutions to organisations across the UK. You'll play a key role in developing, customising and maintaining enterprise CMS solutions while collaborating with Business Analysts, Designers, Project Managers and fellow Developers. In this hands-on role, you'll be involved throughout the full software development lifecycle, from technical design and estimation through to development, deployment and ongoing support. You'll work with technologies including C#, .NET, ASP.NET Core, SQL Server and Optimizely CMS to deliver scalable, secure and high-performing digital platforms. The ideal candidate will have strong commercial experience with Optimizely CMS, C# and .NET development, along with experience building CMS-driven web applications and integrating third-party systems. Experience with Azure, Umbraco or modern headless architectures would be advantageous. The Role: Design, develop and maintain websites and applications using Optimizely CMS Develop scalable solutions using C#, .NET, ASP.NET Core and SQL Server Build integrations with third-party APIs, enterprise systems and cloud services Participate in technical design, estimation and solution architecture discussions Support testing, deployments, documentation and ongoing platform enhancements The Person: Commercial experience with Optimizely CMS, Episerver or Optimizely DXP Strong C# and .NET development background Experience with ASP.NET Core, MVC and REST APIs Knowledge of HTML, CSS, JavaScript and responsive web development Understanding of CI/CD, source control and software development best practices Strong problem-solving and stakeholder communication skills Reference Number: BBBH279251 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.