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IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 and 3 line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 and 3 line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Project team member skills Effective engagement with IT service partners and 3rd parties A clean UK driving license. Technical Skills Windows Server 2012/2016 Windows 10 Active Directory support Office365 Microsoft Office 2013/2016 suites LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required Remuneration Competitive salary Contributory pension scheme Private healthcare Life assurance School fee discount Professional development 25 days holiday (pro-rata'd to part time) You will be based between 2 schools in Milton Keynes. The salary will be circa £28K - £30K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.

Objectif de la mission Mission de l'équipe : Dans le cadre d'un programme international pluriannuel de transformation AML/CTF, les équipes IT et Compliance déploient une solution globale de surveillance afin de renforcer le dispositif de lutte contre le blanchiment et le financement du terrorisme et de répondre aux exigences réglementaires. Le programme couvre plusieurs régions, notamment l'EMEA, l'APAC et les Amériques. La mission s'intègre au domaine Financial Security / AML en charge de cette transformation et intervient spécifiquement auprès de la ligne métier Global Markets. L'objectif est de renforcer les capacités fonctionnelles et analytiques des équipes existantes, dans un contexte d'exigences réglementaires croissantes, de développement des contrôles pilotés par la donnée et de transformation continue des dispositifs de Transaction Monitoring et de couverture des risques. Prestations demandées La mission interviendra en tant que Senior Business Analyst à forte orientation Data afin d'accompagner le programme AML/CTF sur le périmètre Global Markets. Les principales responsabilités attendues sont les suivantes : • Accompagner fonctionnellement le programme de transformation AML/CTF sur le périmètre Global Markets. • Renforcer les capacités d'analyse des équipes dans un environnement fortement orienté données. • Exploiter la donnée afin de produire de la Business Intelligence et de créer de la valeur pour le domaine AML. • Contribuer aux travaux relatifs aux KPI et au reporting. • Accompagner l'évolution des contrôles fondés sur la donnée. • Contribuer à la transformation des dispositifs de Transaction Monitoring et de couverture des risques. • Assurer une communication claire avec les différentes parties prenantes. • Produire et maintenir une documentation fonctionnelle de qualité. Secteur d'activité : Banque / Services financiers / Global Markets Calendrier : du 01/10/2026 au 30/09/2027

Infrastructure Solutions Architect The primary role of the IT Infrastructure Solutions Architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. Ownership of the workflow design between core system applications and functions. Ownership of end architecture target designs with viable interim states. Ownership of data integration complexity, with an aim of simplification. Ownership of architectural and operational design and roadmap. Ensure solutions are secure by design, with minimum customisation (as needed). Support and train technical / business leads across functions, using agile decision making. Responsible for ensuring the correct technical solutions and products are chosen. Responsible for documenting the technology landscape, interfaces, and data flows. Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: Microsoft / AWS architecture (recent experience) Agile methodology / delivery Experience with interacting with business and technology leaders. Experience designing physical data models (relational SQL desirable) Experience rolling our mid-large platforms from inception to production. SQL, Java, Oracle, Kubernetes exposure. Hardware and software virtualisation techniques Excellent written and verbal communication skills Prior experience in a complex IT infrastructure environment Excellent analytical abilities and innovative problem-solving skills. Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role – 3 days per week in the office. The salary for this position circa £55K - £65K. Please do send your CV to us in Word format along with your salary and notice period.

Technical Solutions Architect The primary role of the IT solutions architect, is to ensure all IT Infrastructure applications architecture and design, systems and software Integration, functional requirements gathering, whether from inception or enhancements, are delivered on-time, aligned to industry standards, redundant and simplified by design, as well as being delivered cost effectively, whilst ensuring project delivery meets architectural objectives. Responsible for providing hands-on design and technical leadership to the global IT and business related teams, with a solid technology background, experience in capability and data models, domain driven design for application strategy, across all phases of the software development lifecycle. Additional responsibilities include ensuring IT Infrastructure and application design are secure, reliable, and regularly reviewed. This role will also develop and enhance relationship management with key service partners, independent contractors, vendors, and suppliers. Key Responsibilities/Tasks: Lead the architecture design, and delivery towards consolidation of O365 amongst operating companies globally. Lead the architecture and design towards implementation of a robust, cost-effective disaster recovery solution for all key business applications globally. Ownership of the workflow design between core system applications and functions. Ownership of end architecture target designs with viable interim states. Ownership of data integration complexity, with an aim of simplification. Ownership of architectural and operational design and roadmap. Ensure solutions are secure by design, with minimum customisation (as needed). Support and train technical / business leads across functions, using agile decision making. Responsible for ensuring the correct technical solutions and products are chosen. Responsible for documenting the technology landscape, interfaces, and data flows. Responsible for ensuring new and modified services, occur in a planned, controlled, and timely manner, with emphasis on design and implementation concepts. Provide monthly reporting dashboard, on network security, IoT consumption, endpoint and server security, application security, including SLA and key KPI counters to the director of IT and associated stakeholders. Develop and maintain a comprehensive understanding of IT transformation related projects and programs, to ensure application of appropriate governance processes are aligned. Maintain and up to date solution architecture diagrams / workflows and documentation for all key IT programmes, projects and ongoing BAU activities. Provide timely reports to management and key stakeholders on projects progress, and risks to delivery including non-compliance issues. Collaborate with the director of IT, ensuring IT security policies & practices are adhered to within all regions and groups. Skills/Competencies Required: Microsoft / AWS architecture (recent experience) Agile methodology / delivery Experience with interacting with business and technology leaders. Experience designing physical data models (relational SQL desirable) Experience rolling our mid-large platforms from inception to production. SQL, Java, Oracle, Kubernetes exposure. Hardware and software virtualisation techniques Excellent written and verbal communication skills Prior experience in a complex IT infrastructure environment Excellent analytical abilities and innovative problem-solving skills. Excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers. The Client is based in Central London. This is a hybrid role – 3 days per week in the office. The salary for this position circa £55K - £60K. Please do send your CV to us in Word format along with your salary and notice period.

Job Title: Leadership & Culture Change Manager Contract Length: 12 months, with possibility of extension Location: Suffolk / London Clearance Level: BPSS Start Date: October 2026 Sector: Nuclear Energy / Construction Role Purpose The Leadership & Culture Change Manager will be accountable for overseeing the planning, coordination and delivery of the Leadership and Culture Programme. The role will be responsible for ensuring that quality, time and budget targets are achieved, while effectively managing associated risks, dependencies and benefits realisation without compromising safety. This includes developing and supporting the implementation of change management strategies and plans that maximise employee adoption, minimise resistance and enable effective and sustainable programme and project change outcomes within BAU operations. The role will also involve managing external partners and suppliers to support the successful delivery of the Programme's outcomes and benefits. Key Responsibilities Planning * Work with Programme workstream leads and business stakeholders to develop and maintain the Programme schedule. * Identify dependencies across Programme workstreams, internal programmes and projects, and BAU activities. * Identify and record risks and issues, ensuring appropriate management and mitigation strategies are in place. * Undertake stakeholder identification and mapping, including internal and external interested parties. * Develop and maintain a benefits realisation plan. * Establish and maintain an effective Programme operating rhythm. * Establish Programme governance committees as required, including the development of associated Terms of Reference. Programme Coordination and Delivery * Manage Programme workstreams in line with the agreed operating rhythm. * Coordinate Programme status updates and delivery communications. * Ensure Programme benefits are realised in line with the agreed benefits realisation plan. * Record, track and manage Programme and workstream actions. * Support the sourcing, procurement and implementation of technology solutions that form part of the agreed scope of the Leadership and Culture Programme. Programme Change Management * Develop and support appropriate change management strategies and plans, ensuring these are incorporated into the overall Programme schedule. * Support the Programme Lead and Communications Lead in the development and delivery of wider Programme communications. * Support employee adoption and engagement to help embed and sustain change. Programme Governance * Ensure timely Programme communications, reporting and governance. * Identify and manage risks and issues, escalating where appropriate to minimise impact on delivery. * Identify and manage dependencies across the Programme and BAU activities. * Manage and report on financial budgets and cost control. * Manage contracts, suppliers and external vendors in accordance with internal policies and guidelines. * Manage Programme governance forums, including Steering Committees where required. * Ensure appropriate project and quality assurance controls and gateway checks are undertaken to minimise risks to delivery, cost and quality. Change Control * Identify proposed changes to scope, budget or schedule and seek appropriate approval. * Communicate and manage approved changes across the Programme. * Ensure appropriate change control processes and governance are followed. Reporting * Develop and report individual workstream status updates. * Develop and report the overall Programme status to Executive and Leadership teams. * Support the Programme Lead in developing presentations and reporting materials for Executive and Leadership teams. * Provide clear and accurate reporting on Programme progress, risks, issues, dependencies and benefits. Leadership * Demonstrate best practice in programme, project and change management. * Guide and coach team members to support successful Programme delivery and wider organisational goals. * Build collaborative relationships across cross-functional teams and stakeholder groups. Key Outcomes * Programme and workstreams delivered to agreed time, scope and budget, including the effective management of approved change controls. * Agreed Programme benefits successfully realised. * Successful transition of Programme outcomes into BAU operations with minimal business disruption. * Effective change management resulting in successful adoption, embedding and sustainability of change. Knowledge, Skills and Experience * Proven experience in large-scale programme or project management within energy, infrastructure, engineering or similarly complex environments. * Strong experience across planning, scheduling, cost management, risk management, stakeholder coordination and business transformation. * Experience delivering organisational, business process and technology change and implementation. * Professional certifications or qualifications in programme, project or change management, such as MSP, PMP, PRINCE2 or Prosci. * Strong communication, leadership and collaboration skills, with the ability to lead cross-functional teams and influence stakeholders at different levels. * Ability to produce clear, accurate documentation, presentations and Programme reports. * Experience using project and programme management tools and software. * Experience using data and analysis to support decision-making. * Knowledge or experience of continuous improvement methodologies, such as Lean Six Sigma. * Knowledge of sourcing and procurement processes. * Experience in contract, supplier and external vendor management. * Demonstrated success in developing and delivering change management strategies and implementation plans, including communications, stakeholder engagement, education, training, embedding and sustaining change. * Demonstrated success in achieving agreed business benefits and outcomes through programme and project-based change management. * Experience developing interventions to address complex change challenges within dynamic environments. * Strong analytical, conceptual and innovative problem-solving skills. * Excellent verbal communication, facilitation and organisational skills. * Strong focus on meeting the expectations and requirements of internal and external stakeholders. * Collaborative approach with the ability to establish and maintain strong working relationships. * Experience working directly with business stakeholders and management at all levels to implement and embed change. * Advanced working knowledge of recognised change management approaches, principles, methodologies and tools, including Prosci or similar frameworks. * Exposure to safety-critical or operational environments would be beneficial. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.