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IT Support Analyst with 2 Level Treasury Systems Support – FIS Integrity FIS Integrity -Treasury and Risk Management System Support Analyst with 2 Level experience. Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System. Must have at least 3 to 5 years experience at supporting 1st / 2nd Line Treasury systems or financial systems support The Client is ideally looking to recruit at least 1 years experience of working with and supporting FIS Treasury and Risk Management System FIS Integrity. This is a 2 level Treasury Systems implementation and support position. Role Description The IT Support Analyst with 2nd Level Treasury Systems Support – FIS Integrity role is a full-time hybrid position based in Dublin Ireland, with some work-from-home flexibility. The role involves providing second-line technical support for FIS Integrity and related treasury systems, including diagnosing incidents, resolving complex issues, and escalating to vendors or internal teams when needed. The analyst will monitor system performance, manage service requests, document solutions, and contribute to improvements in system reliability and user experience. Day-to-day tasks include working closely with treasury, IT, and operations stakeholders, handling changes and configuration updates, and ensuring adherence to service-level and security standards. The role requires clear communication with users, accurate reporting on incidents and trends, and proactive identification of risks or optimization opportunities. Qualifications Should possess strong Technical Support and Troubleshooting skills, with experience in 2nd level support for financial or treasury systems such as FIS Integrity. Have solid Analytical Skills and Information Technology knowledge, including understanding of system architecture, interfaces, and incident analysis. Candidates should possess effective Communication skills, with the ability to explain technical issues to non-technical stakeholders and collaborate across teams. Experience in treasury, banking, or financial services environments and familiarity with ITIL or similar service management frameworks is beneficial. A relevant degree or professional qualification in IT, Computer Science, or a related field, along with experience in hybrid working setups, is preferred. Operational Platform Monitoring & Treasury Process Assurance Ensures uninterrupted execution of Treasury‑critical processes and protection of daily cash positioning, payment execution, and cut‑off compliance. Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes)  Oversee payment flows across SWIFT, API, EBICS, and bank platforms  Validate inbound data (bank statements, market data, trade feeds)  Execute operational runbooks for failed processes and controlled reprocessing  Perform daily checks and controls including cash position validation and transaction completeness Incident Management & Treasury Service Continuity Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.  Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact  Perform structured triage and initial diagnosis  Resolve standard issues within SLA using approved knowledge base and runbooks  Escalate complex or cross‑system issues to L3 with full technical and business diagnostic context  Support major incident management processes and incident bridge calls Cash, Position & Exposure Data Integrity Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision‑making, external reporting, and audit processes.  Validate transaction, position, balance, and exposure data across Treasury systems  Identify and resolve discrepancies impacting liquidity confidence and risk accuracy Support reconciliation processes and ensure audit‑ready completeness of financial data Testing & Release Support with Treasury Assurance Ensures Treasury readiness and outcome protection for system changes and SaaS releases.  Support execution of business testing, UAT, and regression testing  Validate operational outputs resulting from system changes  Assist in business readiness checks prior to release or cutover Essential  2–5 years' experience in 1st / 2nd Line Treasury systems or financial systems support  Understanding of Treasury processes (payments, liquidity, settlements)  Experience with incident management and ITIL processes  Strong analytical and troubleshooting skills Desirable  Experience in FIS Integrity System  Basic SQL or data interrogation capability  Exposure to SWIFT, APIs, and integration technologies  Experience supporting UAT or testing cycles Qualifications  Degree in Finance, IT, or related discipline  ITIL Foundation (preferred) Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable A proactive attitude and ability to adapt to a hybrid work environment This will be a hybrid role with 3 days in the office in Dublin Ireland. The salary for this role will be in the range £70K - £85K. Do send your CV to us in Word format along with your salary and availability.

IT Infrastructure Operations and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands-on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organisation's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. Security, Compliance & Risk Management Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Conduct regular security risk assessments, penetration tests, and vulnerability management across cloud services. Oversee endpoint security, cloud network and API security for robust protection across all assets Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and estate management via Intune Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience Software Defined Networking (Cisco, Meraki, Versa) Key Skills Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Identity & Access Management (IAM): Expertise in Azure AD, MFA, Conditional Access, Single Sign-On (SSO), and Privileged Access Management (PAM). Threat Management & Incident Response: Ability to detect, respond to, and mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. Process Improvement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Soft Skills & Mindset: Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. Resilience & Adaptability: Comfortable working in an evolving technology landscape, with a proactive and security-first approach. Summary of Skills Required: The following is a summary of the key skills that the Client would like you to bring to the company. Global Enterprise level Infrastructure Management position for the last 5 years, Buy before Build mentality and demonstrable migration of Legacy VM based estates to SaaS and Azure Cloud services platforms, Global Operational team management experience (human resources, strategic delivery, operational service, audit lead for Infra, budget..) Key 3 party operational infrastructure vendor management - i.e. management of managed service partners as a team extension globally, as well as service/solution delivery partners, Migration of Legacy VM based estates to SaaS and Cloud services platforms, Legacy Infra tech to Azure knowledge/experience, Prior to the last 5 years in Enterprise Management of a global estate/user-base, a demonstrable technical infrastructure engineering level background, working on Windows Server, AD , SQL environments, Firewalls/SDWAN, and Networks (WAN &/or LAN). The Client is based in the City of London. This is a hybrid position with 3 days in the office. The salary for this role will be in the range £85K - £95K plus Benefits. Do send your CV to us in Word format along with your salary and notice period.

Global Resilience Risk Specialist Technology Risk Lead Global Operational and Resilience Risk (ORR) is a sub function of Group Risk. Its purpose is to make sure the bank understands, and is in control of its non-financial risk position. In addition, the function provides resilience risk stewardship to global businesses, functions and entities we operate in. This is achieved through: Completing analytical assessments and opining on the control environment of the First Line of Defence (1LOD) within Businesses Constructive challenge to the global businesses and functions on their control environment and assessment of risk Oversight of emerging risks, strategic business initiatives and local change activity and new/materially changed products Analysis of risk exposure across all bank operations and territories to inform capital management and stress testing requirements Completing thematic reviews and aggregated reporting of the Non-Financial Risk profile of the bank Responsibility for the implementation of a Risk Management Framework (RMF) that sets out governance, policies and practices to proactively identify, assess, measure and report on, mitigate and control operational risk exposures associated with the businesses and operations at all levels of the organization. The role holder will maintain close working relationships with the wider ORR team, locally, globally and globally Key Accountabilities: The role holder will have global responsibility for: Leading the deployment of deep subject matter expertise around technology risk globally Providing issues, event and incident oversight, including specialist oversight of technical controls globally Supporting country and global ORR Managers with all technology risk related queries Providing advice, guidance and challenge to senior businesses, functions and entity management, ensuring robust opinion is provided through global governance Recommending risk appetite thresholds for technology risk, and oversee risk appetite monitoring Providing guidance and support with policy writing, owning and monitoring compliance with a comprehensive set of clear and concise policies that outline the key principles and minimum requirements applicable to the management of technology risk Engaging with risk owners, control owners and risk stewards to ensure technology risks are managed in accordance to policy Overseeing compliance, for example, through the Risk and Control Assessment process, Top Risk Assessments and Incident Management process Promoting and developing technology risk awareness and risk management culture in order to ensure that the material risks are both evident and effectively managed Identifying any concerning trends and challenging the business to address these Leading on defining the risk and control library, including minimum control standards, with input from Risk Owners, Business Service and Control Owners, specifying key risks and key controls Recommending RCA scoping for technology risk controls and challenge where this is not appropriately applied in the RCA Driving appropriate governance for technology risk across key stakeholders and senior control owners Reporting on risk and control profile, including impacts of external environment changes, emerging risks and changes to the business strategy Monitoring the local external environment to get early sight of emerging risks and provide detailed guidance on controls required to mitigate against them Providing technical guidance to support development and completion of ORR and regulatory reporting obligations (e.g. RAS, top & emerging risks, risk profile reporting, RMM, Board reporting where relevant, etc.) Ensuring any concerns with key controls and material change programmes, relevant to technology risk, are understood and escalated as required Leading regulator and audit engagement pertaining to technology risk; ensure regulatory compliance for technology risk and timely completion of audit actions and findings Support training and capability uplift across ORR to ensure robust understanding of Technology risk. Requirements: Strong leader with the ability to influence at the senior levels of the organisation Expert level of technology risk management knowledge and relevant deep experience in this field Comprehensive knowledge of the internal control environment Ability to communicate effectively, building strong relationships and influence senior internal and external stakeholders Comprehensive knowledge of the external environment (threat, regulatory, geopolitical, competitor, technological landscapes) A change agent who challenges the status quo constructively and positively, leading relevant strategies that enable safe growth of the bank An advanced degree preferable in relevant discipline (e.g. Masters, Doctorate etc.) Location: Kraków The Client will consider candidates from France, Germany UK etc… to work remotely whilst we are in a Pandemic and probably 2 days a week in Krakow after that point. Salary will be in the range of Euros 75K – Euros 95K. Do send your CV to us in Word format along with your monthly salary either in Euros or PLZ.