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Job Title: IT Project Coordinator Location: Bridgend / St Asaph / Plymouth Salary: £28,000 - £30,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects Coordinator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: As our technical IT project coordinator, you will organise and coordinate the delivery of IT services to our ever-expanding customer base. You will be responsible for planning and managing all IT related projects whilst handling administrative tasks such as provisioning, hardware orders and scheduling engineering diaries. Our IT projects cover various aspects, including: Server migrations Email migrations IT support onboarding Managed Print installations Cyber projects Day to day, you will organise your queue that your Team Leader has allocated you and join check-in sessions to document progress and address any obstacles that are delaying delivery. Each week you will join a Work In Progress (WIP) meeting where you will be required to provide an update on the status of your projects and any projects going live. Some travel to our other offices may be required. Key Responsibilities: Projects: Planning projects that have been received from the sales team. Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed. Consistently updating customers on the progress of their orders. Provide documentation and a clear handover to both the client and the support teams. Responsible for always delivering world-class service. Creating accurate assets and assigning to customer agreements. Ordering: Raising purchase orders on our PSA and ensuring prices are accurate to supplier. Ordering services. Ordering hardware. Provisioning of licences such as Microsoft. Booking in stock and managing stock, including taking part in Stock Takes Engineering: Schedule engineers to attend site for installation and training. Create task tickets for engineers as part of your project planning. Creating accurate appointments including configuration, installation and follow up. What we're looking for: Experience Required: Previous project management experience IT project delivery and/or provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multitask effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of £28,000 - £30,000 Staff Share Equity Scheme - your piece of the "Purple Pie" New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Services Manager, IT Desk Support, IT Project Coordinator, IT Project Management, IT Project Administrator, MSP Project Manager, Managed IT Services Coordinator may also be considered for this role.

Head of Software Delivery - Private Banking The Head of Software Delivery for Private Banking is responsible for leading the development and delivery of software solutions that support the bank's private banking operations. This includes managing core banking systems, Treasury systems, Finance systems, and ensuring the efficient operation of Equation and SQL Server environments. The role involves strategic leadership, project management, and close collaboration with stakeholders to align technology initiatives with business objectives. Key Responsibilities: Strategic Leadership: Develop and implement the software delivery strategy for the private banking division, ensuring alignment with the bank’s business goals. Lead the adoption and integration of best practices for software development, deployment, and maintenance within the context of private banking operations. Stay abreast of emerging technologies and methodologies to enhance the bank’s software delivery capabilities, particularly in core banking and financial systems. Project Management: Oversee the planning, execution, and delivery of software projects related to core banking, Treasury systems, Finance systems, and Equation. Ensure projects are delivered on time, within scope, and within budget, managing risks, dependencies, and resource allocation effectively. Team Management: Lead, mentor, and manage a team of software developers, project managers, and QA engineers specializing in private banking systems. Foster a culture of collaboration, innovation, and continuous improvement within the team. Conduct performance reviews, identify training needs, and support career development for team members. Stakeholder Collaboration: Work closely with business units, product owners, and other stakeholders in private banking to understand their requirements and priorities. Ensure effective communication and alignment between development teams and stakeholders. Provide regular updates on project status, risks, and outcomes to senior management. Quality Assurance: Implement robust testing frameworks and quality assurance processes to ensure the delivery of high-quality software solutions for private banking. Monitor and improve software performance, reliability, and security, particularly in core banking and financial systems. Process Improvement: Continuously analyze and improve software delivery processes to increase efficiency and effectiveness, with a focus on core banking and finance systems. Implement and refine agile methodologies, DevOps practices, and CI/CD pipelines tailored to private banking needs. Vendor Management: Manage relationships with external vendors and service providers, ensuring they meet the bank’s standards and requirements. Negotiate contracts and oversee vendor deliverables related to private banking systems. Qualifications: Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, Finance, or a related field. Experience: Minimum of 10 years of experience in software development, with at least 5 years in a leadership role within banking or financial services. Proven track record of managing large-scale software delivery projects in core banking, Treasury systems, and finance systems. Experience with Equation and SQL Server environments. Technical Skills: Strong knowledge of software development methodologies (e.g., Agile, Scrum, DevOps). Proficiency in programming languages (e.g., Java, C#, Python) and software development tools. Experience with core banking systems (e.g., Equation), Treasury systems, and finance systems. Proficiency in SQL Server and database management. Familiarity with cloud technologies (e.g., AWS, Azure, Google Cloud) is a plus. Leadership Skills: Excellent leadership and team management skills. Strong problem-solving and decision-making abilities. Exceptional communication and interpersonal skills. Certifications: Relevant certifications (e.g., PMP, Scrum Master, ITIL) are a plus. Why Join Us: Impact: Play a pivotal role in driving the bank’s digital transformation and innovation in private banking. Growth: Opportunity for professional growth and development in a dynamic and supportive environment. Culture: Join a collaborative team committed to excellence and continuous improvement. The position will be based in Central London at least 3 days week in the office. The salary for this position is circa £75K - £100K. Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications. Do send your CV to us in Word format along with your salary and notice period.

Head of Software Development with MS SQL Server The Head of Software Development for a Bank is responsible for leading the development and delivery of software solutions that support the bank's private banking operations. This includes managing core banking systems, Treasury systems, Finance systems, and ensuring the efficient operation of Equation and SQL Server environments. The Client would like to see at least 7 to 10 years expertise in working with and developing applications using SQL Server, SSIS and SSRS and if possible some experience with C# .Net You will be working with and using MS SQL Server and SSIS for reporting purposes at this bank. The role involves strategic leadership, project management, and close collaboration with stakeholders to align technology initiatives with business objectives. Key Responsibilities: Strategic Leadership: Develop and implement the software delivery strategy for the private banking division, ensuring alignment with the bank’s business goals. Lead the adoption and integration of best practices for software development, deployment, and maintenance within the context of private banking operations. Stay abreast of emerging technologies and methodologies to enhance the bank’s software delivery capabilities, particularly in core banking and financial systems. Project Management: Oversee the planning, execution, and delivery of software projects related to core banking, Treasury systems, Finance systems, and Equation. Ensure projects are delivered on time, within scope, and within budget, managing risks, dependencies, and resource allocation effectively. Team Management: Lead, mentor, and manage a team of software developers, project managers, and QA engineers specializing in private banking systems. Foster a culture of collaboration, innovation, and continuous improvement within the team. Conduct performance reviews, identify training needs, and support career development for team members. Stakeholder Collaboration: Work closely with business units, product owners, and other stakeholders in private banking to understand their requirements and priorities. Ensure effective communication and alignment between development teams and stakeholders. Provide regular updates on project status, risks, and outcomes to senior management. Quality Assurance: Implement robust testing frameworks and quality assurance processes to ensure the delivery of high-quality software solutions for private banking. Monitor and improve software performance, reliability, and security, particularly in core banking and financial systems. Process Improvement: Continuously analyze and improve software delivery processes to increase efficiency and effectiveness, with a focus on core banking and finance systems. Implement and refine agile methodologies, DevOps practices, and CI/CD pipelines tailored to private banking needs. Vendor Management: Manage relationships with external vendors and service providers, ensuring they meet the bank’s standards and requirements. Negotiate contracts and oversee vendor deliverables related to private banking systems. Qualifications: Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, Finance, or a related field. Experience: Minimum of 10 years of experience in software development including MS SQL Server with SSIS, with at least 5 years in a leadership role within banking or financial services. Proven track record of managing large-scale software delivery projects in core banking, Treasury systems, and finance systems. Experience with Equation and SQL Server environments. Technical Skills: Strong knowledge of software development methodologies (e.g., Agile, Scrum, DevOps). Proficiency in programming languages (e.g., Java, C#, Python) and software development tools. Experience with core banking systems (e.g., Equation), Treasury systems, and finance systems. Proficiency in SQL Server and database management. Familiarity with cloud technologies (e.g., AWS, Azure, Google Cloud) is a plus. Leadership Skills: Excellent leadership and team management skills. Strong problem-solving and decision-making abilities. Exceptional communication and interpersonal skills. Certifications: Relevant certifications (e.g., PMP, Scrum Master, ITIL) are a plus. Why Join Us: Impact: Play a pivotal role in driving the bank’s digital transformation and innovation in private banking. Growth: Opportunity for professional growth and development in a dynamic and supportive environment. Culture: Join a collaborative team committed to excellence and continuous improvement. The position will be based in Central London at least 3 days week in the office. The salary for this position is circa £75K - £100K. Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications. Do send your CV to us in Word format along with your salary and notice period.