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Description du poste Au sein d'Helpline, l'entreprise propose une offre d hébergement Cloud pour ses clients dirigée par une équipe dédiée à celle-ci. Afin d accompagner sa croissance, nous recherchons un profil administrateur système confirmé. Sous la responsabilité du Directeur Technique, vous intervenez sur les missions suivantes : Participer à la définition des architectures techniques de la plateforme ; Participer et assurer le MCO de la plateforme ; Assurer la gestion de la sécurité des environnements : virale, réseau, data, service ; Être acteur des projets d évolutions / MCO ; Superviser les SI ; Apporter une expertise technique sur les environnements : réseau, virtualisation, systèmes, stockages ; Rédiger et créer des documentations : dossier technique, base de connaissance, FAQ.

L'objectif de cette mission est de migrer et d'intégrer les utilisateurs issus de fusions-acquisitions. Boîtes aux lettres, serveurs de fichiers, SharePoint, OneDrive, etc. Utilisation d'Office 365, Intune, Exchange hybride et Azure AD Connect. Définir les différentes phases de la migration Gérer la migration en garantissant une expérience utilisateur optimale Contribuer activement au déploiement et aux tests de la solution Définir les processus d'intégration et de départ des utilisateurs Mettre en œuvre l'automatisation à l'aide de scripts PowerShell, en respectant les normes de codage Garantir le respect des bonnes pratiques Microsoft Être capable de résoudre les incidents sur la plateforme et d'assurer la liaison avec le support Microsoft Fournir des conseils en matière de sécurité Azure (ATP, AIP, Sentinel, DLP, etc.)

Missions Pour l'un de nos clients du secteur industriel, vous travaillerez sur des missions à forte valeur ajoutée en tant qu'ingénieur(e) en sécurité réseau. Vous intégrerez les équipes réseau qui fournissent des services critiques de réseau et de télécommunications au Groupe, notamment VPN, WAN, Wi-Fi et LAN, plateformes de navigation Internet, DNS, DHCP, IPAM, pare-feu, etc. En tant qu'ingénieur(e) en sécurité réseau, vous assurerez la cybersécurité des services et plateformes fournis par l'équipe. Sous la responsabilité du responsable de la sécurité réseau, vous participerez à la mise en œuvre de la stratégie, des opérations et de la conformité en matière de cybersécurité au sein de votre périmètre (en accord avec la stratégie informatique et la stratégie commerciale du Groupe).

Objectifs et livrables : Rédiger et harmoniser les processus opérationnels pour toutes les régions. Mettre à disposition l’écosystème nécessaire à la livraison et à la gestion opérationnelle des services. Veiller à la bonne application des processus définis. Proposer et mettre en œuvre des améliorations de processus. Définir et suivre des plans d’amélioration à l’aide de KPI pour démontrer la valeur des actions entreprises. Identifier et déployer des automatisations, en collaboration avec les équipes techniques. Contribuer à adapter les contrats fournisseurs afin d’intégrer les évolutions souhaitées. Garantir la qualité des données de la CMDB. Adapter la CMDB en fonction des besoins de l’équipe. Développer les processus ITIL (catalogue, demandes, requêtes, etc.) dans ServiceNow. Assumer le rôle de Change Advisory Board Manager pour les changements d’infrastructure de site. Veiller à l’application des processus ITIL définis par GIO. Compétences Niveau de compétence Compétences en automatisation de processus IT (scripting, intégration d’outils, ou pilotage technique avec des équipes spécialisées) : Confirmé Anglais courant : Avancé Maîtrise de ServiceNow (développement ou gestion de processus ITIL dans l’outil) : Confirmé Amélioration continue des services (Continuous Service Improvement : Confirmé Expérience dans la gestion de prestataires / infogérants IT : Confirmé WAN / LAN / WIFI / IoT / VoIP / Printing : Confirmé Solide expérience en opérations IT (minimum 5 ans) : Confirmé Connaissance ou expérience de la CMDB (Configuration Management Database) : Confirmé

Senior IT Engineer with OKTA Our Client seeks a Senior IT Engineer to support the employee population, analyze current systems and assets, recommend and implement solutions and upgrades, and provide IT related training. The ideal candidate will have extensive knowledge of network maintenance and experience managing staff. Knowledge of the Art industry is a plus. From day one, the Senior IT Engineer will have an immediate impact on the day-to-day efficiency of the IT operations, and an ongoing impact on it’s overall growth. Purpose of the Role: – Lead large IT projects, including the design and deployment of new IT systems and services – Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware – Own projects, solutions, and key responsibilities within a larger business initiative – Handle business-critical IT tasks and systems administration – Research and evaluate emerging technologies, hardware, and software – Track and maintain hardware and software inventory Responsibilities: – Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure – Help define IT infrastructure strategy, architecture, and processes – Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs – Assess vendors and develop test strategies for new hardware and software – Troubleshoot hardware and software issues related to internal IT – Supervise daily operations of network and server infrastructure – Align IT infrastructure with current and future business requirements and goals – Evaluate risk, develop network recovery and backup processes – Assess and purchase new and replacement hardware – Test, troubleshoot and adjust information systems to operate effectively – Implement security of the network, data and its storage and communication systems – Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions – Train employees on both software and hardware, troubleshoot, and provide technical support when needed – Develop and execute disaster procedures, and maintain data backups – Manage information technology and computer systems – Identify problematic areas and implement strategic solutions in time – Preserve assets, information security and control structures – Proven working experience as an IT Manager or relevant experience – Excellent knowledge of technical management, information analysis and of computer hardware/software systems – Expertise in data center management and data governance – Hands-on experience with computer networks, network administration and network installation Qualifications and requirements: – Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience – 5–7 years experience in IT management – Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies – Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems – Strong critical thinking and decision-making skills – Excellent project management skills and strong ability to prioritize – Firm grasp on IT infrastructure and operations best practices – Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta SSO, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring – Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. – Expertise with implementing, configuring, and testing solutions – Proven leadership skills – Strong creative and analytical thinking – Professional certifications preferred (i.e. A+, Network+, CCNA, MCP) The position is based in Central London. The salary is competitive and will be circa £45K - £60K. Please send your CV to us in Word format along with your salary and availability.

We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role ●Lead large IT projects, including the design and deployment of new IT systems and services ●Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware ●Own projects, solutions, and key responsibilities within a larger business initiative ●Handle business-critical IT tasks and systems administration ●Research and evaluate emerging technologies, hardware, and software ●Track and maintain hardware and software inventory Responsibilities for IT Manager ●Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure ●Help define IT infrastructure strategy, architecture, and processes ●Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs ●Assess vendors and develop test strategies for new hardware and software ●Troubleshoot hardware and software issues related to internal IT ●Supervising daily operations of network and server infrastructure ●Aligning IT infrastructure with current and future business requirements and goals ●Evaluating risk, developing network recovery and backup processes ●Assessing and purchasing new and replacement hardware ●Testing, troubleshooting and adjusting information systems to operate effectively ●Implementing security of the network, data and its storage and communication systems ●Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions ●Train employees on both software and hardware, troubleshoot, and provide technical support when needed ●Develop and execute disaster procedures, and maintain data backups ●Manage information technology and computer systems ●Identify problematic areas and implement strategic solutions in time ●Preserve assets, information security and control structures ●Proven working experience as an IT Manager or relevant experience ●Excellent knowledge of technical management, information analysis and of computer hardware/software systems ●Expertise in data center management and data governance ●Hands-on experience with computer networks, network administration and network installation Qualifications for IT Manager ●Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience ●5-7 years experience in IT management ●Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies ●Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems ●Strong critical thinking and decision-making skills ●Excellent project management skills and strong ability to prioritize ●Firm grasp on IT infrastructure and operations best practices ●Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring. ●Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. ●Expertise with implementing, configuring, and testing solutions ●Proven leadership skills ●Strong creative and analytical thinking ●Professional certifications preferred (i.e. A+, Network+, CCNA, MCP)

Bonjour, Je recherche pour le compte d'un de mes clients dans le secteur pharma , un ou une expert technique spécialisé dans les systèmes & méthodes de DRP , très à l'aise sur les contraintes fonctionnelles et le pilotage. Environnement anglophone . · Connaissance approfondie des technologies Microsoft, Linux, Bases de données, Réseaux, Cloud, Stockage, Sauvegardes, … · Capacité à effectuer des évaluations fonctionnelles et à recommander des solutions appropriées · Compétences en matière de résolution de problèmes et de monitoring

Ce rôle hybride est conçu pour un expert technique capable de naviguer fluidement entre le développement applicatif et les opérations d'infrastructure. Le consultant aura pour responsabilité principale de concevoir et maintenir des services backend en PHP et Python, tout en modernisant le code existant pour en assurer la sécurité et la performance. Parallèlement, il pilotera l'automatisation des environnements via des outils d'orchestration cloud, créant des workflows complexes pour fiabiliser les déploiements. Le poste inclut une dimension opérationnelle critique nécessitant d'intervenir sur le diagnostic et la résolution d'incidents transverses, en analysant des logs hétérogènes allant de l'applicatif aux couches réseaux et systèmes. Enfin, l'ingénieur garantira la qualité des livrables par l'écriture de tests automatisés et l'optimisation des pipelines d'intégration continue.

Telecom Consultant 3 Month contract initially Based: Hybrid - Max 2 days p/w onsite in Warrington Rate: £300 - £325 p/d - (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Telecom Consultant to join the team. Key Responsibilities: The design of disaster recovery strategies for the telecom systems and networking components that ensures reliable, secure, and rapid recovery of telecom services during outages or cyber incidents. Development of a telecom-specific disaster recovery plan aligned with the company's overall OT DR strategy. Define RTO (Recovery Time Objective) and RPO (Recovery Point Objective) for telecom services. Work closely with Business Continuity, IT & OT operations team to conduct the disaster recovery testing of telecom services, and tabletop exercises to validate recovery procedures. Key Skills & Experience: The hands-on experience on the following systems - * TXCare - OTN TX Care - manage the multiple Xtran networks. * Cisco TACACS - AAA/Radius solution authenticates users to allow the ability to view or modify Cisco and Nokia (ODN) config when logging into the switch/router. * Cisco Prime Infrastructure - Cisco Management System for ODN (Operational Data Network) & NGN (Next Generation Network) routers and switches. * Cisco Prime Optical - Cisco Prime Optical for managing Cisco ONS SDH nodes. * Nokia NFMP - Nokia Network Functions Manager for Packet (NFM-P) for managing the Nokia ODN network. * Cisco Unified Call Manager (CUCM) - Manages Substation Telephony devices VoIP phones, SIP cards and Voice gateways for analogue phones. * CNMS-NG (Commtel Network Management System - Next Generation) - Manages Avara PDH/SDH devices (alarms and device backup). SNMP trap destination for basic telecoms equipment such as modems, radios, battery chargers, etc. This system manages the majority of the telecoms devices. On going project to make the system geographic redundant. * Zetron ACOM - Control room telephony system (differs from CUCM but they do interface with one another). * Keymile UNEM (Unified Network Element Manager) - Manages Keymile and Milegate devices. Strong understanding about the networking and communication components such as data network, IEC 61850, PDH, SDH and MPLS TP. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds – Service Desk Software experience Experience of Pal Alto firewalls Firemon – Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.

Role: Senior test engineer Rate: inside IR35 Location: Remote with occasional travel to Croydon Duration: Till end of March initially with extensions SC clearance required Essential Testing Skills Basics of AWS (Core AWS Services, Compute and Networking, Storage and Databases, Security and Monitoring, Deployment and Management etc.) Terraform Basics Run Infra as Code tests against Terraform Expertise in Linux User (Intermediate) Proficient in Gitlab version control Basic Programming Skills Python, Bash, PowerShell Familiarity in containerisation tools like Docker and orchestration tools like Kubernetes Expertise in API Testing and automation as some of the security products have very limited or no UI functionality Understanding of Agile and DevOps practices for continuous testing and delivery Knowledge of integrating test automation into CI/CD pipelines using Gitlab CI Standard Test Reporting (eg using Junit reports) Ability to understand requirements and analyse code repositories and design effective test cases Team Specific Technical Skills Account Management Familiarity with AWS Control Tower & Account Factory for Terraform Familiarity with AWS Organizations & Organizational Unit (OU) Management Understanding of Service Control Policies (SCP) & Resource Control Policies (RCP) Basics of VPC Endpoints, Networking Basics & Proxy Management (Squid) FinOps Basics of FinOps Fundamentals & Best Practices Understanding of AWS CUR, Tagging and Cost Optimisation Understanding of Amazon Quick Suite (formerly Quicksight) Observability Basics of Operational Monitoring using Grafana and Prometheus Basics of Alerting Basics of SIEM Identity and Trust Understanding of active directory concepts such as domains, forests, OUs, GPOs (Group Policy Objects) Understanding of least privilege principles and RBAC Familiarity with identity federation and SSO Knowledge of OAuth2, OpenID Connect and SAML protocols Ingress Basics of Core Networking concepts Basics of Cloud Networking Concepts Account Workload Understanding of Amazon Workspaces Basics of AMIs CI/CD Knowledge of Collaboration tools (Jira/Confluence) Basic knowledge of artifact management Basic understanding of code analysis and quality gates EKS Basics of GitOps SecPro Knowledge of common vulnerabilities OWASP Top 10, CVE databases etc Understanding of network protocols, ports, and services Understanding of encryption algorithms AES, RSA etc Knowledge of Public Key Infrastructure (PKI), SSL/ TLS certificates Basics of SIEM Basics of OS Patching Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. The Client is a bank based in Central London. Please send your CV to us in Word format along with your salary and notice period.

Contexte du poste Une entreprise innovante dans le secteur des semi-conducteurs, cherche à renforcer son département logiciel embarqué. Face à une demande croissante et à l'essor de projets de circuits intégrés entièrement personnalisés, l'entreprise est actuellement à la recherche d'un Architecte Logiciel Embarqué. Vous rejoindrez une équipe dynamique dédiée à la conception et à l'implémentation de solutions sur mesure pour de grandes entreprises du secteur IoT, médical, spatial et automobile. Le poste est ouvert dans le cadre de la consolidation des ressources techniques nécessaires pour relever les défis d'expansion actuelle de l'entreprise.

Nous recherchons un Chef de Projet IT OPS expérimenté pour accompagner un grand acteur du secteur événementiel dans la modernisation et la sécurisation de son système d’information. Intégré(e) à la Direction IT, vous piloterez plusieurs projets stratégiques en lien avec les équipes techniques internes (Infrastructure, Réseaux, Cyber, Helpdesk) ainsi qu’avec les prestataires externes. Vous serez responsable du pilotage opérationnel, de la coordination, du reporting et du respect des jalons des projets avec une exigence forte de qualité, de rigueur et d’engagement. Les missions comprennent : Pilotage de projets IT Infra & Sécurité (planning, coordination, budget, reporting) Animation des comités de pilotage et ateliers techniques Rédaction et suivi des livrables (CR, plans projet, gestion des risques, documents contractuels) Participation aux phases d’achat (RFI/RFP, analyse, choix des prestataires) Coordination des équipes internes & externes Supervision de la recette, mise en production et bascule Accompagnement au changement et montée en compétence des équipes Passage en run et transfert vers les équipes opérations / ITSM

Associate Solutions Engineer Farnborough Up to £45,000 + 25 Days Holiday + Enhanced Pension + Medical and Dental Care + Free Gym + Charity Days + Training and Certifications Excellent opportunity for someone early in their technical career to take the next step into a customer facing role, develop real hands on engineering experience, and work towards industry recognised certifications with a clear progression path into a full Solutions Engineer position. This company are a leading provider of wireless connectivity, IoT solutions and professional services. With strong year on year growth, they support customers across the UK with the rollout of advanced networking technologies. As part of their Technical Operations team, you will work alongside experienced Solutions Engineers and gain exposure to a wide range of modern wireless, networking and connectivity solutions. In this role you will support pre sales activities, assist with the preparation of technical documentation and proposals, and help senior engineers design and deliver customer solutions. You will pre stage and configure equipment in the lab, contribute to solution testing, and support service desk escalations where appropriate. You will also shadow senior engineers on customer sites and remote projects, building the experience needed to progress into a Solutions Engineer role. The ideal candidate will have some hands on experience in a technical role, home lab, apprenticeship, or similar environment and be looking to move into a more customer facing engineering career. You will have a demonstrable interest in networking, wireless technologies or connectivity, with a willingness to learn and progress. Any exposure to networking fundamentals, vendor equipment or wireless tools would be an advantage. This is a fantastic opportunity to join a highly respected and well supported engineering team, gain access to structured development and certifications, and build a long term career within a rapidly growing business. The Role: *Support senior engineers with pre sales documentation and solution preparation *Assist with the design and delivery of customer connectivity solutions *Configure and pre stage equipment in the lab under guidance *Contribute to testing, research and onboarding of new technologies The Person: *Early in your technical career with some hands on experience *Strong interest in networking, wireless technologies or connectivity *Good communication skills and a willingness to learn *Exposure to networking fundamentals or vendor equipment is desirable Reference Number: BBBH262305C To apply for this role or to be considered for further roles, please click Apply Now or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will depend on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

IT Systems Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain and ensure that the BCP site is always ready for continuous bank operations To maintain the branch PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £35K - £40K. Please send your CV to us in Word format along with your salary and notice period.