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Role Description This is a full-time hybrid role for an Information Security Manager with 2nd and 3rd Line IT support experience. The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System (ISMS), including managing cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. The Information Security Manager will also provide IT support to the company and will be based in the London office, with flexibility for some remote work. Your past experience must include 2nd and 3rd line infrastructure support where you are able to advise and direct the technical team. Qualifications Experience in Information Security Management and creating and implementing an ISMS Experience in Cybersecurity and Network Security Expertise in Information security best practices and standards Excellent problem-solving skills and attention to detail Strong communication and collaboration skills Bachelor's or Master's degree in Computer Science, Information Technology, or related field Certifications such as CISSP, CISM, CCNA, or equivalent are a plus Experience in IT support or Systems Administration is desirable The position is 3 days in the office per week in Central London. Salary will be negotiable - but like to be in the range £65K - £80K. Do send your CV to us in Word format along with your salary and notice period.

Senior IT Infrastructure & Systems Lead Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period This role is totally hands-on. Role Description The Senior IT Infrastructure & Systems Lead is a full-time hybrid role based in London, with flexibility for some work-from-home arrangements. This role is responsible for overseeing the day-to-day operation, maintenance, and improvement of the company's IT infrastructure, including networks, servers, and core systems. The person in this role will lead and mentor technical staff, manage system performance and availability, and coordinate responses to incidents and service requests. Typical tasks include monitoring network and system health, implementing security measures, resolving complex technical issues, planning upgrades, and collaborating with stakeholders to align technology solutions with business needs. The role also involves vendor management, documentation of infrastructure and procedures, and contributing to IT strategy and roadmap decisions. Qualifications Candidates should possess strong skills in Network Administration and Information Technology for managing and optimizing infrastructure and systems. Candidates should possess solid Technical Support and Troubleshooting skills to diagnose, resolve, and prevent complex IT issues. Candidates should possess expertise in Network Security to implement, monitor, and improve security controls and practices. Extensive experience in leading IT infrastructure projects, including planning, implementation, and migration activities. Proven ability to manage and mentor IT teams, with strong communication and stakeholder management skills. Experience with server and cloud technologies, virtualization, backup and recovery, and IT monitoring tools. Relevant professional certifications (e.g., CompTIA Network+, CCNA, MCSE, or similar) are beneficial. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management · Administer, maintain, and optimize Windows and Linux server environments. · Manage VMware virtualized infrastructure (vSphere 8 and above). · Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. · Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. · Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). · Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). · Manage patching processes using ManageEngine Patch Manager Plus. · Support Microsoft 365 services and related cloud technologies. · In depth understanding of Cyber security · Monitor system performance, capacity, availability, and infrastructure health. · Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support · Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. · Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. · Manage OS deployment, imaging, image creation, maintenance, and software packaging. · Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. · Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. · Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support · Support and administer business-critical applications, including: · Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP · Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management · Support vulnerability management using tools such as Tenable. · Manage security monitoring and log analysis tools (e.g., Splunk). · Perform SSL/TLS certificate lifecycle management using OpenSSL. · Create and manage CSRs, certificate chains, and private keys. · Ensure adherence to cybersecurity policies, standards, and regulatory requirements. · Support physical access control systems (e.g., Paxton) Operating Systems · Windows 11 · Windows Server 2019/2022 (or equivalent enterprise environments) · Red Hat Linux Infrastructure & Virtualization · VMware vSphere / vCenter (v8.0.3 and above) · Veeam Backup & Replication · Veeam ONE, VRO · Microsoft Office 365 · ManageEngine Patch Manager Plus · SAAS solutions · SQL Server Security · Symantec Endpoint Protection (SEP) · Symantec Endpoint Encryption (SEE) · SentinelOne – EDR/ XDR · Endpoint DLP solutions · Firewall administration · Vulnerability management tools (e.g., Tenable) · SIEM tools (e.g., Splunk) Networking · Cisco Switches and Routers · FortiGate Firewalls · LAN/WAN networking and routing Hardware & Storage · Dell PowerEdge Servers · Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initially will be be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be circa £70K - £75K. Do send your CV to us in Word format along with your salary and availability.

IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and/or Teams. You will be primarily responsible for network management including but not restricted to, Security, Compliance, New User Set-Up, Access, Privilege and configuration management across a broad range of networking and application facilities. Technical Competencies: Extensive experience of the Microsoft Windows Desktop essential A good practical knowledge of Microsoft cloud solutions including Office 365, Outlook, SharePoint,Azure, Teams & OneDrive highly desirable Proven experience with Active Directory, Desktop & Server solutions across the Microsoft stack Experience of network, printer, AV, UPS and Security hardware Experience of working within a Cybersecurity framework Overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and ability to thrive in a fast-paced environment under pressure. Disciplined, with the ability to prioritise Experience working with internal and external resources to achieve consistently excellent service level3 Ability and desire to expand with changing marketplace and technology. Friendly, professional Passionate about Technology Recognises the importance of frequent and clear communication and documentation Courageous in the face of the unknown This is an office based position. The Client is based in Harrow. The salary for this position is £35K - £40K. Do send your CV to me in Word format along with your salary and notice period.

IT Operations Platforms and Security Lead In summary the Client is looking to recruit an all-round individual with expert knowledge and hands-on experience of IT Infrastructure coupled with Security, Compliance & Risk Management You must have upwards of 10 years hands-on expertise in IT Infrastructure combined with Security and Risk – ideally from within the banking or insurance sector. The IT Operational Platform and Security Lead is responsible for overseeing the organisation's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. While Microsoft technologies (Microsoft 365, Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third-party platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational excellence, manage security risks, focus on continual service improvement, drive transformational delivery projects, and work effectively with internal stakeholders and third-party vendors to deliver a high-quality Global IT services. Working in line with the Architecture defined IT principle of a "buy before build" environment, the individual will need to ensure that outsourced and cloud-based services are robust, cost-effective, and aligned with business needs and the Strategic IT vision. They will also play a key role in enhancing cybersecurity, protecting data and systems, driving transformative operational change, enhancing IT processes and ensuring compliance with governance bodies and industry regulations. Due to the nature of the role, complexity of the estate, current transformation activities and team size, the role requires the functional capability and proficiency to technically augment the team capabilities (when required) and have a detailed knowledge of technical IT support roles/services as a requirement, across multiple technical areas. Security, Compliance & Risk Management Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Conduct regular security risk assessments, penetration tests, and vulnerability management across cloud services. Oversee endpoint security, cloud network and API security for robust protection across all assets Define, manage and maintain accurate DR and BCP plans for the infrastructure area with biannual tests. Technical Experience Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Global Software Patching and estate management via Intune Firewall (Azure, CheckPoint and Cloudflare), DNS, VPN, WIFI and Local Area Network design & administration experience Software Defined Networking (Cisco, Meraki, Versa) Key Skills Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Identity & Access Management (IAM): Expertise in Azure AD, MFA, Conditional Access, Single Sign-On (SSO), and Privileged Access Management (PAM). Threat Management & Incident Response: Ability to detect, respond to, and mitigate cyber threats using SIEM, endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose, with a strong focus on business continuity and disaster recovery. Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal business disruption. Process Improvement & Automation: Strong analytical mindset to identify inefficiencies, automate workflows, and enhance security controls. Skills & Mindset: Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. Resilience & Adaptability: Comfortable working in an evolving technology landscape, with a proactive and security-first approach. The Client is a financial organisation based in the City of London. This is a hybrid position with 3 days in the office. Must have a Bachelor's degree in IT or similar. The salary for this role will be in the range £85K - £95K plus Benefits. Do send your CV to us in Word format along with your salary and notice period.

Nous recherchons un Profil Architecte Cloud AWS (conception & accompagnement) Missions principales : • Études d'opportunité technico-économiques (comparaison de solutions, coûts, risques, impact organisationnel) • Challenge du fournisseur cloud AWS, production des dossiers et diagrammes d'architecture, validation des décisions structurantes • Accompagnement des projets métiers dans leur intégration à la Landing Zone AWS (ateliers, comptes-rendus, RACI – matrice Responsible/Accountable/Consulted/Informed) Expérience attendue : architecte cloud AWS senior, capacité avérée à produire des livrables de comité (PowerPoint/Confluence), posture de conseil et de challenge technique face à un fournisseur cloud, expérience d'accompagnement de projets applicatifs. Certifications ÉLIMINATOIRES (100% obligatoires) : • AWS Certified Solutions Architect – Professional • AWS Certified DevOps Engineer – Professional • Terraform Associate (version 004) • AWS Certified Advanced Networking – Specialty Appréciée (non éliminatoire) : AWS Certified Security – Specialty ────────── Points d'attention pour la sélection : • Les deux certifications AWS de niveau Professional (Solutions Architect + DevOps Engineer) sont exigées cumulativement, sans alternative — merci de vérifier la validité effective des certifications (date d'obtention, non expirées) avant transmission. • la certification Advanced Networking Specialty est peu répandue : Merci de vous assurer que vous posséder bien cette certification avant de postuler

ontexte de la mission Group IT department is organized around Shared Line of Services (SLS) to deliver global services to all group entities. SLS infrastructure delivers Cloud Service Provider based services (AWS and Azure) and centrally managed Network services (Backbone, Site to site VPN, internet access filtering, VPN access for end users, IPAM, SDWAN solution…) Within the SLS Infrastructure, the Network & Security SSE Expert will be member of the Engineering team, in charge to design and deploy and maintain new services offers based on high end market solutions. Becoming product owner of these service, he'll be in charge to conduct RFPs to select the most appropriate technical solution to fill needs for network infrastructure services, making sure the service integrates smoothly in the IT information System. He'll be in charge to design the solution, with the corresponding service offer declined in the service catalog of the SLS infrastructure. Achieving a scalable design respecting the corporate standards and Cybersecurity rules and transitioning the service to operations within the Side Partner operations team is mandatory to operate at scale. He'll also be in charge to ensure technologies used are updated according to the vendor lifecycle and that vulnerabilities are addressed in delays required by Cyber teams. He will ensure that service health is properly monitored through the monitoring solutions in place at the SLS infrastructure and that the service consumption can be charged back to the customers. Customers should be able to raise service request and support request modelized by the product owner of the service in the ITSM solution. Finally, he'll handle support escalations from Operations Team with the necessary assistance from the vendors themselves. Objectifs et livrables Responsibilities Network & Security SSE Expert is responsible to: Define Network & Security around SSE Solution Zscaler Conduct RFP for Technology right choosing. Produce KPI based on services delivered Maintain the Product lifecycle. Ensure level 3 support with vendors escalation when required.. Ensuring proper transition of run activities to Operational teams. Define service Monitoring, backup, service Request and support escalation path. Contribute to the billing & chargeback model applied to the customer. Ensure Standard and Cybersecurity rules are respected. His duty will be to make sure to interact with the necessary stakeholders to define, budget, design, build, maintain, monitor, backup, report, support, charge the service back to the customers. Main activities Become Product Owner of SLS infrastructure Services. Design and maintain Network and Security Services. Respect Cyber requirements for Service designing. Ensure transition to operations of the Services Ensure proper level of Backup Ensure proper monitoring defining the monitoring rules. Assume level 3 support on the Services. Contribute to Cost optimization of Managed Services. Arrange webinars on Major Feature Updates and Change. Automation Driven delivered services. Ensure proper documentation (ISO 27001). Create KPI Dashboards for services. Present Features availability, updates or improvement to the Design Authority and Architecture Review Board. Contribute to Security Audits, Risk Assessments, Pentests and Remediation. Deliverables (ISO 27001) HLD LLD SOP KPI Dashboards RCA Knowledge in SD WAN Solutions (Cisco Catalyst, Cisco Viptela) : Élémentaire Knowledge in Firewalling appreciated (Fortinet, Cisco, Palo alto) : Avancé

Senior IT Infrastructure & Systems Lead Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period This role is totally hands-on. Role Description The Senior IT Infrastructure & Systems Lead is a full-time hybrid role based in London, with flexibility for some work-from-home arrangements. This role is responsible for overseeing the day-to-day operation, maintenance, and improvement of the company's IT infrastructure, including networks, servers, and core systems. The person in this role will lead and mentor technical staff, manage system performance and availability, and coordinate responses to incidents and service requests. Typical tasks include monitoring network and system health, implementing security measures, resolving complex technical issues, planning upgrades, and collaborating with stakeholders to align technology solutions with business needs. The role also involves vendor management, documentation of infrastructure and procedures, and contributing to IT strategy and roadmap decisions. Qualifications Candidates should possess strong skills in Network Administration and Information Technology for managing and optimizing infrastructure and systems. Candidates should possess solid Technical Support and Troubleshooting skills to diagnose, resolve, and prevent complex IT issues. Candidates should possess expertise in Network Security to implement, monitor, and improve security controls and practices. Extensive experience in leading IT infrastructure projects, including planning, implementation, and migration activities. Proven ability to manage and mentor IT teams, with strong communication and stakeholder management skills. Experience with server and cloud technologies, virtualization, backup and recovery, and IT monitoring tools. Relevant professional certifications (e.g., CompTIA Network+, CCNA, MCSE, or similar) are beneficial. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management · Administer, maintain, and optimize Windows and Linux server environments. · Manage VMware virtualized infrastructure (vSphere 8 and above). · Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. · Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. · Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). · Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). · Manage patching processes using ManageEngine Patch Manager Plus. · Support Microsoft 365 services and related cloud technologies. · In depth understanding of Cyber security · Monitor system performance, capacity, availability, and infrastructure health. · Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support · Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. · Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. · Manage OS deployment, imaging, image creation, maintenance, and software packaging. · Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. · Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. · Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support · Support and administer business-critical applications, including: · Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP · Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP). Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management · Support vulnerability management using tools such as Tenable. · Manage security monitoring and log analysis tools (e.g., Splunk). · Perform SSL/TLS certificate lifecycle management using OpenSSL. · Create and manage CSRs, certificate chains, and private keys. · Ensure adherence to cybersecurity policies, standards, and regulatory requirements. · Support physical access control systems (e.g., Paxton) Operating Systems · Windows 11 · Windows Server 2019/2022 (or equivalent enterprise environments) · Red Hat Linux Infrastructure & Virtualization · VMware vSphere / vCenter (v8.0.3 and above) · Veeam Backup & Replication · Veeam ONE, VRO · Microsoft Office 365 · ManageEngine Patch Manager Plus · SAAS solutions · SQL Server Security · Symantec Endpoint Protection (SEP) · Symantec Endpoint Encryption (SEE) · SentinelOne – EDR/ XDR · Endpoint DLP solutions · Firewall administration · Vulnerability management tools (e.g., Tenable) · SIEM tools (e.g., Splunk) Networking · Cisco Switches and Routers · FortiGate Firewalls · LAN/WAN networking and routing Hardware & Storage · Dell PowerEdge Servers · Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initially will be be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be circa £70K - £75K. Do send your CV to us in Word format along with your salary and availability.

IT Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a young super talented individual as an IT Infrastructure Support Analyst. You will have at least to 5 years hands-on experience within IT Infrastructure ideally from the Banking or Financial arena. Must have in-depth knowledge of troubleshooting experience with Windows, Office365 and ideally Banking applications and conferencing applications. You will be responsible for the support and maintenance of the IT infrastructure for the Branch and to provide IT support to staff. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. Business Performance duties  Familiarity with core banking systems or financial applications  Provide first/Second level support for hardware, software, and network-related issues.  Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.  Laptop imaging experience needed (WIM USB, MDT, SCCM, Intune, AutoPilot) – Image creation, management and deployments.  Assist in user account management in Active Directory, Microsoft 365, Sharepoint, Onedrive, Teams, and banking systems  Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN.  Understanding of cybersecurity measures.  Perform routine system backups and assist with disaster recovery operations.  Monitor system performance and report abnormalities to senior IT staff  Assist with software updates, patches, and antivirus management.  Exposure to following Fortinet solutions – fortigate, forticlient VPN, Symantec Endpoint Protection & Encryption, Bitlocker, SentinelOne, Cisco Switches, Tenable, Group policy, ManageEngine, Nagios, MFA  Document IT procedures and maintain technical documentation relating to role. Technical/Functional skills - Proficient in common operating systems (Linux – Redhat & Ubuntu, Windows OS –Win10 &11) - Software proficiency – 0365, Sharepoint and Teams – Banking Applications - Networking (IT) - Proficient in programming languages & Automation (good to have) - Project management - Data analysis - Excellent troubleshooting and problem-solving skills. - AV Support - Understanding of cybersecurity fundamentals The Client is based in Central London. This is a 12 month FTC position which is hybrid with at least 3 days a week in the office. The salary for this position will be circa £35K. Do send your CV to us in Word format along with your salary and availability.

Datacoms Technician Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training London Are you an experienced Datacoms Technician looking for a varied, hands-on role where you can work on global communications infrastructure, bespoke solutions and cutting-edge technologies across satellite, LTE and enterprise networks? This is an exciting opportunity to join a specialist engineering team delivering advanced communication solutions to customers operating in remote and challenging environments. You will play a key role in designing, implementing and supporting complex network systems, working across both in-house product development and customer-facing projects. In this role, you will collaborate closely with internal teams and external clients to deliver tailored network solutions, from initial design through to deployment and ongoing support. You will also be responsible for resolving escalated technical issues, contributing to product development and ensuring the performance and reliability of critical communication systems. The ideal candidate will have strong networking fundamentals, hands-on experience with firewalls, routing and switching, and a proactive approach to problem solving. This role also offers opportunities for travel, exposure to cutting-edge technologies and continuous professional development within a highly technical environment. The Role: Support and maintain enterprise and customer network solutions Diagnose and resolve complex, escalated technical issues Assist in the design, build and deployment of network infrastructure Contribute to product evaluation, development and system integration Produce and maintain technical documentation for projects The Person: Strong knowledge of TCP/IP, routing, switching and firewall technologies Experience with satellite communications or enterprise IT systems Ability to troubleshoot complex network issues effectively Professional, proactive and able to work both independently and as part of a team Relevant qualification in IT, Networking or Engineering (degree or equivalent) Reference Number:BBBH275875 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

IT Infrastructure Support Engineer Our Client a bank based in Central London is looking to recruit a bright talented individual as an IT Infrastructure Support Analyst with circa 5 to 6 years IT Support experience. You will have at least to 5 to 6 years hands-on experience within IT Infrastructure ideally from the Banking or Financial arena. Must have in-depth knowledge of troubleshooting experience with Windows, Office365 and ideally Banking applications and conferencing applications. The Client is rolling out MS Windows 11 and would therefore like to recruit an individual with these skills. You will be responsible for the support and maintenance of the IT infrastructure for the Branch and to provide IT support to staff. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. Business Performance duties · Familiarity with core banking systems or financial applications · Provide first/Second level support for hardware, software, and network-related issues and working knowledge of VMWare. · Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. · Laptop imaging experience needed (WIM USB, MDT, SCCM, Intune, AutoPilot) – Image creation, management and deployments. · Assist in user account management in Active Directory, Microsoft 365, Sharepoint, Onedrive, Teams, and banking systems · Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. · Understanding of cybersecurity measures. · Perform routine system backups and assist with disaster recovery operations. · Monitor system performance and report abnormalities to senior IT staff · Assist with software updates, patches, and antivirus management. · Exposure to following Fortinet solutions – fortigate, forticlient VPN, Symantec Endpoint Protection & Encryption, Bitlocker, SentinelOne, Cisco Switches, Tenable, Group policy, ManageEngine, Nagios, MFA · Document IT procedures and maintain technical documentation relating to role. Technical/Functional skills - Proficient in common operating systems (Linux – Redhat & Ubuntu, Windows OS –Win10 &11) - Software proficiency – 0365, Sharepoint and Teams – Banking Applications - Networking (IT) - Proficient in programming languages & Automation (good to have) - Project management - Data analysis - Excellent troubleshooting and problem-solving skills. - AV Support - Understanding of cybersecurity fundamentals The Client is based in Central London. This is a hybrid role with at least 3 days a week in the office in Central London. The salary for this position will be circa £40K - £45K. Do send your CV to us in Word format along with your salary and availability.

Senior IT Infrastructure & Systems Lead Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period This role is totally hands-on. Role Description The Senior IT Infrastructure & Systems Lead is a full-time hybrid role based in London, with flexibility for some work-from-home arrangements. This role is responsible for overseeing the day-to-day operation, maintenance, and improvement of the company's IT infrastructure, including networks, servers, and core systems. The person in this role will lead and mentor technical staff, manage system performance and availability, and coordinate responses to incidents and service requests. Typical tasks include monitoring network and system health, implementing security measures, resolving technical complex issues, planning upgrades, and collaborating with stakeholders to align technology solutions with business needs. The role also involves vendor management, documentation of infrastructure and procedures, and contributing to IT strategy and roadmap decisions. Qualifications · Candidates should possess strong skills in Network Administration and Information Technology for managing and optimizing infrastructure and systems. · Candidates should possess solid Technical Support and Troubleshooting skills to diagnose, resolve, and prevent complex IT issues. · Candidates should possess expertise in Network Security to implement, monitor, and improve security controls and practices. · Extensive experience in leading IT infrastructure projects, including planning, implementation, and migration activities. · Proven ability to manage and mentor IT teams, with strong communication and stakeholder management skills. · Experience with server and cloud technologies, virtualization, backup and recovery, and IT monitoring tools. · Relevant professional certifications (eg, CompTIA Network+, CCNA, MCSE, or similar) are beneficial. · Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management · Administer, maintain, and optimize Windows and Linux server environments. · Manage VMware virtualized infrastructure (vSphere 8 and above). · Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. · Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. · Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). · Support endpoint DLP, SIEM, and security monitoring tools (eg, Splunk, Tenable). · Manage patching processes using ManageEngine Patch Manager Plus. · Support Microsoft 365 services and related cloud technologies. · In depth understanding of Cyber ​​security · Monitor system performance, capacity, availability, and infrastructure health. · Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support · Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. · Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. · Manage OS deployment, imaging, image creation, maintenance, and software packaging. · Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. · Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. · Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support · Support and administer business-critical applications, including: · Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP · Support enterprise file synchronization and replication solutions (eg, Syncovery, other SFTP). Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management · Support vulnerability management using tools such as Tenable. · Manage security monitoring and log analysis tools (eg, Splunk). · Perform SSL/TLS certificate lifecycle management using OpenSSL. · Create and manage CSRs, certificate chains, and private keys. · Ensure adherence to cybersecurity policies, standards, and regulatory requirements. · Support physical access control systems (eg, Paxton) Operating Systems · Windows 11 · Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization · VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 · ManageEngine Patch Manager Plus SaaS solutions SQL Server Security · Symantec Endpoint Protection (SEP) · Symantec Endpoint Encryption (SEE) SentinelOne – EDR/XDR Endpoint DLP solutions Firewall administration · Vulnerability management tools (eg, Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers · FortiGate Firewalls · LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers · Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initially will be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be around £70K - £75K. Do send your CV to us in Word format along with your salary and availability.

Head of IT Infrastructure and Security In summary we are looking to recruit an all-round individual with expert knowledge and hands-on experience of IT Infrastructure coupled with Security, Compliance & Risk Management You must have upwards of 10 years hands-on expertise in IT Infrastructure combined with Security and Risk – ideally from within the banking or insurance sector. The Head of IT Infrastructure and Security Lead is responsible for overseeing the organisation's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. Some of the key points to consider for this role are: Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Technology: Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Summary: Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. The role will involve managing a Cloud environment in a team of 4 Technical people. Managing 6 different suppliers which include Security, IT Networks, Hosting and Servers and 3 party software. The aim of the role is to bring the MSP's (suppliers of hardware and software) to the same page for the stakeholders and the Board and ensure technology is running smoothly. The Client is a financial organisation based in the City of London. This is a hybrid position with 3 days in the office. Must have a Bachelor's degree in IT or similar. The salary for this role will be in the range £85K - £95K plus Excellent Benefits. Do send your CV to us in Word format along with your salary and notice period.

AV Engineer (Audio-Visual) Swansea £30,000 - £40,000 + Training + Progression + Healthcare + Life Insurance Are you a driven AV/IT Engineer with leadership experience, looking to take ownership of exciting nationwide projects while developing your technical skills within a highly respected business? This is an excellent opportunity to join a well-established organisation known for delivering high-quality AV and IT solutions across the UK. With over 30 years of success, the business continues to invest in its people, offering training, progression routes, and the chance to work on a wide variety of modern projects. In this role, you will travel across the UK alongside a team of engineers, delivering AV and IT projects involving networking, servers, switches, system installations, and cabling. You will take a lead role on projects, ensuring delivery from start to finish while maintaining high technical standards. You will also act as a mentor to junior engineers, supporting their development and contributing to a positive, high-performing team environment. This position offers the opportunity to showcase leadership skills while remaining hands-on with cutting-edge technology. The Role: Travel across the UK delivering AV and IT installation projects Work on networking, servers, switches, hardware assembly, and cabling Lead projects from initial setup through to completion Mentor and support junior engineers within the team Contribute technical expertise to ensure successful delivery The Person: Experienced engineer within AV/IT projects. Strong leadership skills with the ability to mentor others Full UK driving licence and willingness to travel ECS/CSCS card desirable (training provided if required) Reference Number: BBBH276500 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.