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IT Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a young super talented individual as an IT Infrastructure Support Analyst. You will have at least to 5 years hands-on experience within IT Infrastructure ideally from the Banking or Financial arena. Must have in-depth knowledge of troubleshooting experience with Windows, Office365 and ideally Banking applications and conferencing applications. You will be responsible for the support and maintenance of the IT infrastructure for the Branch and to provide IT support to staff. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. Business Performance duties  Familiarity with core banking systems or financial applications  Provide first/Second level support for hardware, software, and network-related issues.  Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.  Laptop imaging experience needed (WIM USB, MDT, SCCM, Intune, AutoPilot) – Image creation, management and deployments.  Assist in user account management in Active Directory, Microsoft 365, Sharepoint, Onedrive, Teams, and banking systems  Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN.  Understanding of cybersecurity measures.  Perform routine system backups and assist with disaster recovery operations.  Monitor system performance and report abnormalities to senior IT staff  Assist with software updates, patches, and antivirus management.  Exposure to following Fortinet solutions – fortigate, forticlient VPN, Symantec Endpoint Protection & Encryption, Bitlocker, SentinelOne, Cisco Switches, Tenable, Group policy, ManageEngine, Nagios, MFA  Document IT procedures and maintain technical documentation relating to role. Technical/Functional skills - Proficient in common operating systems (Linux – Redhat & Ubuntu, Windows OS –Win10 &11) - Software proficiency – 0365, Sharepoint and Teams – Banking Applications - Networking (IT) - Proficient in programming languages & Automation (good to have) - Project management - Data analysis - Excellent troubleshooting and problem-solving skills. - AV Support - Understanding of cybersecurity fundamentals The Client is based in Central London. This is a 12 month FTC position which is hybrid with at least 3 days a week in the office. The salary for this position will be circa £35K. Do send your CV to us in Word format along with your salary and availability.

Datacoms Technician Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training London Are you an experienced Datacoms Technician looking for a varied, hands-on role where you can work on global communications infrastructure, bespoke solutions and cutting-edge technologies across satellite, LTE and enterprise networks? This is an exciting opportunity to join a specialist engineering team delivering advanced communication solutions to customers operating in remote and challenging environments. You will play a key role in designing, implementing and supporting complex network systems, working across both in-house product development and customer-facing projects. In this role, you will collaborate closely with internal teams and external clients to deliver tailored network solutions, from initial design through to deployment and ongoing support. You will also be responsible for resolving escalated technical issues, contributing to product development and ensuring the performance and reliability of critical communication systems. The ideal candidate will have strong networking fundamentals, hands-on experience with firewalls, routing and switching, and a proactive approach to problem solving. This role also offers opportunities for travel, exposure to cutting-edge technologies and continuous professional development within a highly technical environment. The Role: Support and maintain enterprise and customer network solutions Diagnose and resolve complex, escalated technical issues Assist in the design, build and deployment of network infrastructure Contribute to product evaluation, development and system integration Produce and maintain technical documentation for projects The Person: Strong knowledge of TCP/IP, routing, switching and firewall technologies Experience with satellite communications or enterprise IT systems Ability to troubleshoot complex network issues effectively Professional, proactive and able to work both independently and as part of a team Relevant qualification in IT, Networking or Engineering (degree or equivalent) Reference Number:BBBH275875 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

IT Infrastructure Support Engineer Our Client a bank based in Central London is looking to recruit a bright talented individual as an IT Infrastructure Support Analyst with circa 5 to 6 years IT Support experience. You will have at least to 5 to 6 years hands-on experience within IT Infrastructure ideally from the Banking or Financial arena. Must have in-depth knowledge of troubleshooting experience with Windows, Office365 and ideally Banking applications and conferencing applications. The Client is rolling out MS Windows 11 and would therefore like to recruit an individual with these skills. You will be responsible for the support and maintenance of the IT infrastructure for the Branch and to provide IT support to staff. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. Business Performance duties · Familiarity with core banking systems or financial applications · Provide first/Second level support for hardware, software, and network-related issues and working knowledge of VMWare. · Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. · Laptop imaging experience needed (WIM USB, MDT, SCCM, Intune, AutoPilot) – Image creation, management and deployments. · Assist in user account management in Active Directory, Microsoft 365, Sharepoint, Onedrive, Teams, and banking systems · Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. · Understanding of cybersecurity measures. · Perform routine system backups and assist with disaster recovery operations. · Monitor system performance and report abnormalities to senior IT staff · Assist with software updates, patches, and antivirus management. · Exposure to following Fortinet solutions – fortigate, forticlient VPN, Symantec Endpoint Protection & Encryption, Bitlocker, SentinelOne, Cisco Switches, Tenable, Group policy, ManageEngine, Nagios, MFA · Document IT procedures and maintain technical documentation relating to role. Technical/Functional skills - Proficient in common operating systems (Linux – Redhat & Ubuntu, Windows OS –Win10 &11) - Software proficiency – 0365, Sharepoint and Teams – Banking Applications - Networking (IT) - Proficient in programming languages & Automation (good to have) - Project management - Data analysis - Excellent troubleshooting and problem-solving skills. - AV Support - Understanding of cybersecurity fundamentals The Client is based in Central London. This is a hybrid role with at least 3 days a week in the office in Central London. The salary for this position will be circa £40K - £45K. Do send your CV to us in Word format along with your salary and availability.

Senior IT Infrastructure & Systems Lead Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period This role is totally hands-on. Role Description The Senior IT Infrastructure & Systems Lead is a full-time hybrid role based in London, with flexibility for some work-from-home arrangements. This role is responsible for overseeing the day-to-day operation, maintenance, and improvement of the company's IT infrastructure, including networks, servers, and core systems. The person in this role will lead and mentor technical staff, manage system performance and availability, and coordinate responses to incidents and service requests. Typical tasks include monitoring network and system health, implementing security measures, resolving technical complex issues, planning upgrades, and collaborating with stakeholders to align technology solutions with business needs. The role also involves vendor management, documentation of infrastructure and procedures, and contributing to IT strategy and roadmap decisions. Qualifications · Candidates should possess strong skills in Network Administration and Information Technology for managing and optimizing infrastructure and systems. · Candidates should possess solid Technical Support and Troubleshooting skills to diagnose, resolve, and prevent complex IT issues. · Candidates should possess expertise in Network Security to implement, monitor, and improve security controls and practices. · Extensive experience in leading IT infrastructure projects, including planning, implementation, and migration activities. · Proven ability to manage and mentor IT teams, with strong communication and stakeholder management skills. · Experience with server and cloud technologies, virtualization, backup and recovery, and IT monitoring tools. · Relevant professional certifications (eg, CompTIA Network+, CCNA, MCSE, or similar) are beneficial. · Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management · Administer, maintain, and optimize Windows and Linux server environments. · Manage VMware virtualized infrastructure (vSphere 8 and above). · Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. · Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. · Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). · Support endpoint DLP, SIEM, and security monitoring tools (eg, Splunk, Tenable). · Manage patching processes using ManageEngine Patch Manager Plus. · Support Microsoft 365 services and related cloud technologies. · In depth understanding of Cyber ​​security · Monitor system performance, capacity, availability, and infrastructure health. · Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support · Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. · Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. · Manage OS deployment, imaging, image creation, maintenance, and software packaging. · Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. · Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. · Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support · Support and administer business-critical applications, including: · Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP · Support enterprise file synchronization and replication solutions (eg, Syncovery, other SFTP). Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management · Support vulnerability management using tools such as Tenable. · Manage security monitoring and log analysis tools (eg, Splunk). · Perform SSL/TLS certificate lifecycle management using OpenSSL. · Create and manage CSRs, certificate chains, and private keys. · Ensure adherence to cybersecurity policies, standards, and regulatory requirements. · Support physical access control systems (eg, Paxton) Operating Systems · Windows 11 · Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization · VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 · ManageEngine Patch Manager Plus SaaS solutions SQL Server Security · Symantec Endpoint Protection (SEP) · Symantec Endpoint Encryption (SEE) SentinelOne – EDR/XDR Endpoint DLP solutions Firewall administration · Vulnerability management tools (eg, Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers · FortiGate Firewalls · LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers · Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initially will be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be around £70K - £75K. Do send your CV to us in Word format along with your salary and availability.

Head of IT Infrastructure and Security In summary we are looking to recruit an all-round individual with expert knowledge and hands-on experience of IT Infrastructure coupled with Security, Compliance & Risk Management You must have upwards of 10 years hands-on expertise in IT Infrastructure combined with Security and Risk – ideally from within the banking or insurance sector. The Head of IT Infrastructure and Security Lead is responsible for overseeing the organisation's IT operations, ensuring the stability, continuity, security, and efficiency of its technology platforms within a global commercial insurance environment. Some of the key points to consider for this role are: Define and enforce cloud security policies, identity management, and access controls to protect systems, networks, and data. Oversee the adoption of zero-trust security principles to enhance protection across cloud platforms. Manage identity and access management (IAM) in a cloud-first environment, including Azure AD, MFA, Conditional Access, SSO, and Privileged Access Management (PAM). Lead threat monitoring, detection, and response using cloud-native security solutions such as Microsoft Defender, Sentinel, and SIEM platforms. Ensure compliance with cloud security frameworks and regulatory requirements (ISO 27001, NIST, GDPR, SOC2, FCA). Technology: Microsoft Azure Infrastructure design and administration, including topology, Azure networking, services, and component knowledge, Microsoft AD (Entra), Server and SQL experience, O365 administration and design Microsoft 365 & Azure: Strong experience managing Microsoft 365 (Exchange, SharePoint, Teams), Azure cloud infrastructure, and security tools such as Microsoft Defender and Sentinel. Security & Compliance: Deep knowledge of security frameworks (ISO 27001, NIST, CIS), compliance requirements (GDPR, SOC2), and risk management best practices. Summary: Problem-Solving & Decision-Making: Capable of making informed decisions and resolving complex IT issues in a fast-paced environment. Stakeholder Engagement: Ability to communicate effectively with technical and non-technical stakeholders, including senior leadership and business users. The role will involve managing a Cloud environment in a team of 4 Technical people. Managing 6 different suppliers which include Security, IT Networks, Hosting and Servers and 3 party software. The aim of the role is to bring the MSP's (suppliers of hardware and software) to the same page for the stakeholders and the Board and ensure technology is running smoothly. The Client is a financial organisation based in the City of London. This is a hybrid position with 3 days in the office. Must have a Bachelor's degree in IT or similar. The salary for this role will be in the range £85K - £95K plus Excellent Benefits. Do send your CV to us in Word format along with your salary and notice period.

Concevoir une architecture permettant de mettre en œuvre Network Connectivity Center dans le contexte de la Landing Zone existante. Automatiser le déploiement, la configuration et la gestion des services de la Landing Zone via Terraform (Infrastructure as Code). Mettre en place et maintenir des pipelines CI/CD (GitLab CI, Jenkins…) pour l'automatisation. Implémenter des tests sur le fonctionnement de l'infrastructure déployée. Documenter les architectures techniques, partager les bonnes pratiques et accompagner les autres équipes dans l'appropriation des solutions déployées. Mettre en œuvre le monitoring sur les nouveaux services.

Dans le cadre de l'évolution de son organisation IT et de la nomination du nouveau CTO Groupe, la Direction des Systèmes d'Information et des Technologies renforce sa gouvernance des infrastructures réseau et télécoms. Afin d'accompagner cette transformation, nous recherchons un(e) Responsable Réseau Groupe chargé(e) de piloter l'ensemble des infrastructures réseau et télécoms du Groupe, en France comme à l'international, tout en assurant le management des équipes et la définition de la feuille de route technologique. Ce poste constitue un rôle clé au sein de la DSIT, associant management, pilotage budgétaire, gestion fournisseurs, expertise technique et accompagnement de la transformation des infrastructures. Vos missionsManagement et animation des équipesVous assurez le management opérationnel et l'animation de deux équipes complémentaires : Équipe Réseau BoutiquesComposée de 4 à 5 collaborateurs, dont : des experts dédiés aux infrastructures réseau et télécoms des magasins ; un prestataire spécialisé dans la gestion des accès Internet. Cette équipe assure notamment : la gestion des accès WAN et Internet ; les réseaux locaux et infrastructures WiFi ; les ouvertures, fermetures et rénovations de boutiques ; les services télécoms associés aux points de vente. Équipe Infrastructure CentraleComposée : d'un architecte réseau et sécurité ; d'un ingénieur réseau et sécurité. Cette équipe intervient sur : les infrastructures centrales du Groupe ; les filiales françaises et internationales ; les entrepôts et sites logistiques ; les environnements cloud et la connectivité globale du système d'information. À ce titre, vous : Coordonnez et priorisez l'activité des équipes. Accompagnez des profils aux niveaux d'expérience variés. Organisez la charge de travail et le suivi des activités. Favorisez la montée en compétence et la coopération entre les équipes. Prenez les arbitrages nécessaires dans les choix techniques et organisationnels. Créez un environnement de travail collaboratif et fédérateur. Assurez la bonne communication entre les équipes techniques, les métiers et la direction. Pilotage des infrastructures réseau et télécomsVous êtes garant de la performance, de la disponibilité et de l'évolution des infrastructures réseau du Groupe. À ce titre, vous : Supervisez les infrastructures réseau et télécoms des boutiques à l'échelle mondiale. Garantissez la qualité de service des réseaux centraux et distribués. Veillez à la disponibilité des accès WAN, Internet et télécoms. Accompagnez les projets d'ouverture, de fermeture ou de transformation des magasins. Assurez le maintien en conditions opérationnelles des infrastructures existantes. Contribuez à la définition des standards et bonnes pratiques du Groupe. Gestion des contrats et des fournisseursVous pilotez les relations avec les partenaires technologiques intervenant sur votre périmètre. Vos responsabilités incluent notamment : La gestion des contrats de services et de maintenance. La négociation et le renouvellement des contrats fournisseurs. Le pilotage de partenaires opérant à l'international. Le suivi des engagements contractuels et des niveaux de service. L'optimisation des coûts et de la qualité des prestations délivrées. Gestion budgétaireVous êtes responsable du budget de la cellule réseau. Dans ce cadre, vous : Construisez et suivez les budgets annuels. Réalisez les exercices de forecast. Pilotez les dépenses CAPEX et OPEX. Assurez le suivi financier des projets. Gérez les processus d'achats et les commandes dans SAP. Identifiez les opportunités d'optimisation budgétaire. Gestion de projetsVous participez activement aux projets stratégiques impactant les infrastructures réseau et sécurité. Vous êtes amené(e) à : Piloter des projets transverses impliquant plusieurs directions. Coordonner les différents intervenants internes et externes. Évaluer les impacts techniques et organisationnels. Prendre les décisions nécessaires dans votre domaine de responsabilité. Garantir le respect des délais, budgets et objectifs fixés. Vision technologique et transformationAu-delà de l'exploitation courante, vous contribuez à la définition de la stratégie réseau du Groupe. Vous : Apportez une vision prospective sur les évolutions technologiques. Challengez les propositions techniques des experts. Identifiez les opportunités d'innovation. Contribuez aux réflexions autour des architectures réseau et sécurité de demain. Accompagnez les transformations liées au SD-WAN, au SASE, au Zero Trust et aux infrastructures cloud. Sans être l'expert opérationnel réalisant les configurations au quotidien, vous disposez d'une expertise suffisante pour comprendre, analyser et valider les orientations techniques. Environnement techniqueL'écosystème technologique comprend notamment : Réseau et connectivitéCisco Meraki Cisco Nexus Cisco Catalyst HPE Aruba SD-WAN VPN IPsec et SSL DNS internes et externes SécuritéCheck Point Fortinet Palo Alto Networks Cato Networks Architectures SASE Solutions Zero Trust WiFiCisco Meraki Aruba Aruba AirWave Aruba ClearPass Cloud et datacentersMicrosoft Azure Oracle Cloud Infrastructure (OCI) Services réseau avancésCitrix NetScaler Microsoft Teams Phone Téléphonie d'entreprise et solutions collaboratives