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Nous recherchons un Profil Architecte Cloud AWS (conception & accompagnement) Missions principales : • Études d'opportunité technico-économiques (comparaison de solutions, coûts, risques, impact organisationnel) • Challenge du fournisseur cloud AWS, production des dossiers et diagrammes d'architecture, validation des décisions structurantes • Accompagnement des projets métiers dans leur intégration à la Landing Zone AWS (ateliers, comptes-rendus, RACI – matrice Responsible/Accountable/Consulted/Informed) Expérience attendue : architecte cloud AWS senior, capacité avérée à produire des livrables de comité (PowerPoint/Confluence), posture de conseil et de challenge technique face à un fournisseur cloud, expérience d'accompagnement de projets applicatifs. Certifications ÉLIMINATOIRES (100% obligatoires) : • AWS Certified Solutions Architect – Professional • AWS Certified DevOps Engineer – Professional • Terraform Associate (version 004) • AWS Certified Advanced Networking – Specialty Appréciée (non éliminatoire) : AWS Certified Security – Specialty ────────── Points d'attention pour la sélection : • Les deux certifications AWS de niveau Professional (Solutions Architect + DevOps Engineer) sont exigées cumulativement, sans alternative — merci de vérifier la validité effective des certifications (date d'obtention, non expirées) avant transmission. • la certification Advanced Networking Specialty est peu répandue : Merci de vous assurer que vous posséder bien cette certification avant de postuler

IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1 and 2 Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to the branch's staff in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Branch by providing first & Second line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Provide day to day support to the Admin and HR function to cover: joiners/leavers/ movers process, CCTV & Paxton Card Access. Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. End User Computing support for all staff. (e.g. Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of cybersecurity measures Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrixOverall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations Important Business Services - IBS owner is to ensure the resilience of the IBS theyare responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up). Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functionsSupport the Branch operations as and when needed and any other tasks assigned by Management of the Branch. Data Integrity and Compliance Operationalise data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. Keep track of documents created by the team. Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorisation is given and follows GDPR / department's SOPs. Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) Providing AV support for branch Software proficiency – O365, Onedrive,Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne Proficient in Imaging windows machines, image creation & management, GPO, and AD Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches Good understanding of patching practices and troubleshooting Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. AV support (conference phones, Logitech meeting room solutions etc) Proficient in programming languages Project management Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. Salary for this role will be circa £55K - £60K. Do send your CV to us in Word format along with your salary and availability.

DevOps Senior Operations Engineer Our Client is looking to recruit a Senior DevOps Engineer with at least 5 to 7 years expertise. They are a young talented team building the next generation video advertising platform. The key purpose of this role is focused on development in the capacity of improvements to the systems and operational environment by scripting, automation or building of tools. There are several key areas that require constant development: • Automation – Enhancements to the automation build process. Enhancements are continuously added to the base repository as well as additions of new technologies. • Scripting and Tools – There are many processes, tasks that can be made easier using scripts or custom designed tools in a managed services environment. We are looking for someone with knowledge of networking and storage, virtualization and operating systems, as well as good knowledge of the Architecture side of the role. Ideal skills and experience - what are you bringing to the party? • Experience working in operations - making sure the wheels are greased and the ship is humming along • Automation, Packaging, Deployments (Custom Hypervisor, Puppet, Git, scripting, CI services) • Source Code version control systems: Git & SVN • Monitoring: NewRelic, PagerDuty, etc • Programming Languages: Bash, PHP, GoLang • Virtualisation: We have a custom hypervisor (ZPF) but things like VMWare ESXi/KVM/oVirt/RHEV • Classics: Apache, MySQL, Redis, Varnish • Logstash & Elasticsearch • Networking (switching, routing, firewalls, IDS/IPS, VPN, load balancing, DNS, Cisco, F5, Akamai) • Multi cloud setup - AWS, Digital Ocean, Rackspace, Linode etc • DNS, NTP, SMTP, Jenkins • A solid background in Linux System Administration Functions and responsibilities This is a dynamic and varied role, which includes things like: • Build, deployment and maintenance of new and existing environments • Designing and maintaining highly available architectures • Security (patch management, vulnerability scanning & monitoring) • Uptime – design and maintain the systems and networking for uptime, resilience, architecting for failure. • Evaluation of new, cutting-edge technologies to help improve business processes and streamline • Develop highly-available, scalable, robust systems and take ownership of problems as they occur • Undertake ad-hoc out of business hours work for occasional technical support The salary for this role will be in the range £60K - £80K. Please send your CV to us in Word format.

Architecte Cloud AWS (conception & accompagnement) Missions principales : • Études d'opportunité technico-économiques (comparaison de solutions, coûts, risques, impact organisationnel) • Challenge du fournisseur cloud AWS, production des dossiers et diagrammes d'architecture, validation des décisions structurantes • Accompagnement des projets métiers dans leur intégration à la Landing Zone AWS (ateliers, comptes-rendus, RACI – matrice Responsible/Accountable/Consulted/Informed) Expérience attendue : architecte cloud AWS senior, capacité avérée à produire des livrables de comité (PowerPoint/Confluence), posture de conseil et de challenge technique face à un fournisseur cloud, expérience d'accompagnement de projets applicatifs. Certifications ÉLIMINATOIRES (100% obligatoires) : • AWS Certified Solutions Architect – Professional • AWS Certified DevOps Engineer – Professional • Terraform Associate (version 004) • AWS Certified Advanced Networking – Specialty Appréciée (non éliminatoire) : AWS Certified Security – Specialty ────────── Points d'attention pour la sélection : • Les deux certifications AWS de niveau Professional (Solutions Architect + DevOps Engineer) sont exigées cumulativement, sans alternative — merci de vérifier la validité effective des certifications (date d'obtention, non expirées) avant transmission. • Pour le Lot 2, la certification Advanced Networking Specialty est peu répandue : c'est probablement le point le plus bloquant du sourcing, à traiter en priorité. • Merci de ne pas vous fier au seul intitulé de poste du CV : nous avons besoin de preuves concrètes des livrables mentionnés ci-dessus (études d'architecture, RACI, automatisation d'incidents, etc.), pas uniquement d'une liste de compétences générique.

Desktop Support Analyst – Bank – City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1 to 3 level in a banking environment. You ideally have experience of working within a banking environment and understanding the banking arena. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services -1/2 line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement Main skills required are: -Experience supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic networking skills -Root cause analysis and remediation Technologies -Windows 7 -Office 2013 -Xenapp published applications, support -Desktop hardware, laptops, Blackberry's deployments Salary for this role will be in the region £40K - £50K. The Client is based in the City London - close to Liverpool Street. Please send your CV to us in Word format along with salary and availability.

We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing staff, and advanced industry knowledge to keep us on the cutting edge. From day one, you'll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth. Objectives of this Role ●Lead large IT projects, including the design and deployment of new IT systems and services ●Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware ●Own projects, solutions, and key responsibilities within a larger business initiative ●Handle business-critical IT tasks and systems administration ●Research and evaluate emerging technologies, hardware, and software ●Track and maintain hardware and software inventory Responsibilities for IT Manager ●Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure ●Help define IT infrastructure strategy, architecture, and processes ●Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs ●Assess vendors and develop test strategies for new hardware and software ●Troubleshoot hardware and software issues related to internal IT ●Supervising daily operations of network and server infrastructure ●Aligning IT infrastructure with current and future business requirements and goals ●Evaluating risk, developing network recovery and backup processes ●Assessing and purchasing new and replacement hardware ●Testing, troubleshooting and adjusting information systems to operate effectively ●Implementing security of the network, data and its storage and communication systems ●Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions ●Train employees on both software and hardware, troubleshoot, and provide technical support when needed ●Develop and execute disaster procedures, and maintain data backups ●Manage information technology and computer systems ●Identify problematic areas and implement strategic solutions in time ●Preserve assets, information security and control structures ●Proven working experience as an IT Manager or relevant experience ●Excellent knowledge of technical management, information analysis and of computer hardware/software systems ●Expertise in data center management and data governance ●Hands-on experience with computer networks, network administration and network installation Qualifications for IT Manager ●Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience ●5-7 years experience in IT management ●Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies ●Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems ●Strong critical thinking and decision-making skills ●Excellent project management skills and strong ability to prioritize ●Firm grasp on IT infrastructure and operations best practices ●Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring. ●Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. ●Expertise with implementing, configuring, and testing solutions ●Proven leadership skills ●Strong creative and analytical thinking ●Professional certifications preferred (i.e. A+, Network+, CCNA, MCP)

Senior DevOps Systems Administrator Guildford -1 day a month on-site £60,000 - £65,000 + Private Medical Insurance + Holiday + Pension This is an excellent opportunity for an experienced DevOps Systems Administrator looking to take ownership of complex cloud projects and have autonomy with a role while working remotely. This company is an established technology partner and managed service provider, specialising in unified communications and cloud contact centre solutions. They help public and private sector organisations modernise their digital infrastructure with a focus on improving customer experience and operational efficiency through system integration and digital transformation. In this varied role you will offer extensive support to help architect hybrid cloud solutions. You will lead automation efforts, streamline infrastructure using modern tooling, and grow your leadership skills by mentoring others. Your input will directly influence the business direction as you tackle impactful infrastructure challenges. The ideal candidate will have hands-on DevOps experience, specifically within AWS and Linux environments. You should be a confident scripter with a deep understanding of cloud security and networking, possessing the technical maturity to manage hybrid networks and respond to incidents with resilience. You will have a proven command of Infrastructure as Code (IaC) using Terraform and Ansible, alongside experience managing containerised workloads with Kubernetes (EKS). Familiarity with virtualisation platforms like VMware or Proxmox is essential, as is the ability to build and maintain robust CI/CD pipelines. This is a fantastic opportunity to become a go-to expert within a forward-thinking organisation. You will have the platform to build and maintain CI/CD pipelines while having great opportunity to progress within the business. The Role: Design and deploy AWS/Private Cloud solutions. Build reliable pipelines via GitHub Actions and implement monitoring using Grafana, Prometheus, and CloudWatch. Manage IAM, firewalls, and VPNs while collaborating across teams to improve system reliability. Mentor team members, maintain high-quality documentation, and participate in the on-call rota to ensure resilience. The Person: Extensive experience with DevOps, specifically including AWS, VMware/Proxmox, and Kubernetes (EKS). Highly proficient in Bash, Python, or Go for automation and system management. Strong Linux and networking knowledge with a focus on cloud security; AWS certifications or Trivy knowledge is a plus. Knowledge of Terraform and Ansible to drive scalability. Reference Number: BBBH278863 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Dans le cadre de l'évolution de son organisation IT et de la nomination du nouveau CTO Groupe, la Direction des Systèmes d'Information et des Technologies renforce sa gouvernance des infrastructures réseau et télécoms. Afin d'accompagner cette transformation, nous recherchons un(e) Responsable Réseau Groupe chargé(e) de piloter l'ensemble des infrastructures réseau et télécoms du Groupe, en France comme à l'international, tout en assurant le management des équipes et la définition de la feuille de route technologique. Ce poste constitue un rôle clé au sein de la DSIT, associant management, pilotage budgétaire, gestion fournisseurs, expertise technique et accompagnement de la transformation des infrastructures. Vos missionsManagement et animation des équipesVous assurez le management opérationnel et l'animation de deux équipes complémentaires : Équipe Réseau BoutiquesComposée de 4 à 5 collaborateurs, dont : des experts dédiés aux infrastructures réseau et télécoms des magasins ; un prestataire spécialisé dans la gestion des accès Internet. Cette équipe assure notamment : la gestion des accès WAN et Internet ; les réseaux locaux et infrastructures WiFi ; les ouvertures, fermetures et rénovations de boutiques ; les services télécoms associés aux points de vente. Équipe Infrastructure CentraleComposée : d'un architecte réseau et sécurité ; d'un ingénieur réseau et sécurité. Cette équipe intervient sur : les infrastructures centrales du Groupe ; les filiales françaises et internationales ; les entrepôts et sites logistiques ; les environnements cloud et la connectivité globale du système d'information. À ce titre, vous : Coordonnez et priorisez l'activité des équipes. Accompagnez des profils aux niveaux d'expérience variés. Organisez la charge de travail et le suivi des activités. Favorisez la montée en compétence et la coopération entre les équipes. Prenez les arbitrages nécessaires dans les choix techniques et organisationnels. Créez un environnement de travail collaboratif et fédérateur. Assurez la bonne communication entre les équipes techniques, les métiers et la direction. Pilotage des infrastructures réseau et télécomsVous êtes garant de la performance, de la disponibilité et de l'évolution des infrastructures réseau du Groupe. À ce titre, vous : Supervisez les infrastructures réseau et télécoms des boutiques à l'échelle mondiale. Garantissez la qualité de service des réseaux centraux et distribués. Veillez à la disponibilité des accès WAN, Internet et télécoms. Accompagnez les projets d'ouverture, de fermeture ou de transformation des magasins. Assurez le maintien en conditions opérationnelles des infrastructures existantes. Contribuez à la définition des standards et bonnes pratiques du Groupe. Gestion des contrats et des fournisseursVous pilotez les relations avec les partenaires technologiques intervenant sur votre périmètre. Vos responsabilités incluent notamment : La gestion des contrats de services et de maintenance. La négociation et le renouvellement des contrats fournisseurs. Le pilotage de partenaires opérant à l'international. Le suivi des engagements contractuels et des niveaux de service. L'optimisation des coûts et de la qualité des prestations délivrées. Gestion budgétaireVous êtes responsable du budget de la cellule réseau. Dans ce cadre, vous : Construisez et suivez les budgets annuels. Réalisez les exercices de forecast. Pilotez les dépenses CAPEX et OPEX. Assurez le suivi financier des projets. Gérez les processus d'achats et les commandes dans SAP. Identifiez les opportunités d'optimisation budgétaire. Gestion de projetsVous participez activement aux projets stratégiques impactant les infrastructures réseau et sécurité. Vous êtes amené(e) à : Piloter des projets transverses impliquant plusieurs directions. Coordonner les différents intervenants internes et externes. Évaluer les impacts techniques et organisationnels. Prendre les décisions nécessaires dans votre domaine de responsabilité. Garantir le respect des délais, budgets et objectifs fixés. Vision technologique et transformationAu-delà de l'exploitation courante, vous contribuez à la définition de la stratégie réseau du Groupe. Vous : Apportez une vision prospective sur les évolutions technologiques. Challengez les propositions techniques des experts. Identifiez les opportunités d'innovation. Contribuez aux réflexions autour des architectures réseau et sécurité de demain. Accompagnez les transformations liées au SD-WAN, au SASE, au Zero Trust et aux infrastructures cloud. Sans être l'expert opérationnel réalisant les configurations au quotidien, vous disposez d'une expertise suffisante pour comprendre, analyser et valider les orientations techniques. Environnement techniqueL'écosystème technologique comprend notamment : Réseau et connectivitéCisco Meraki Cisco Nexus Cisco Catalyst HPE Aruba SD-WAN VPN IPsec et SSL DNS internes et externes SécuritéCheck Point Fortinet Palo Alto Networks Cato Networks Architectures SASE Solutions Zero Trust WiFiCisco Meraki Aruba Aruba AirWave Aruba ClearPass Cloud et datacentersMicrosoft Azure Oracle Cloud Infrastructure (OCI) Services réseau avancésCitrix NetScaler Microsoft Teams Phone Téléphonie d'entreprise et solutions collaboratives

Senior IT Engineer with OKTA Our Client seeks a Senior IT Engineer to support the employee population, analyze current systems and assets, recommend and implement solutions and upgrades, and provide IT related training. The ideal candidate will have extensive knowledge of network maintenance and experience managing staff. Knowledge of the Art industry is a plus. From day one, the Senior IT Engineer will have an immediate impact on the day-to-day efficiency of the IT operations, and an ongoing impact on it's overall growth. Purpose of the Role: – Lead large IT projects, including the design and deployment of new IT systems and services – Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware – Own projects, solutions, and key responsibilities within a larger business initiative – Handle business-critical IT tasks and systems administration – Research and evaluate emerging technologies, hardware, and software – Track and maintain hardware and software inventory Responsibilities: – Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure – Help define IT infrastructure strategy, architecture, and processes – Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs – Assess vendors and develop test strategies for new hardware and software – Troubleshoot hardware and software issues related to internal IT – Supervise daily operations of network and server infrastructure – Align IT infrastructure with current and future business requirements and goals – Evaluate risk, develop network recovery and backup processes – Assess and purchase new and replacement hardware – Test, troubleshoot and adjust information systems to operate effectively – Implement security of the network, data and its storage and communication systems – Ensure network components meet business needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions – Train employees on both software and hardware, troubleshoot, and provide technical support when needed – Develop and execute disaster procedures, and maintain data backups – Manage information technology and computer systems – Identify problematic areas and implement strategic solutions in time – Preserve assets, information security and control structures – Proven working experience as an IT Manager or relevant experience – Excellent knowledge of technical management, information analysis and of computer hardware/software systems – Expertise in data center management and data governance – Hands-on experience with computer networks, network administration and network installation Qualifications and requirements: – Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience – 5–7 years experience in IT management – Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies – Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems – Strong critical thinking and decision-making skills – Excellent project management skills and strong ability to prioritize – Firm grasp on IT infrastructure and operations best practices – Experience across different software solutions, including: desktop operating systems (MS Windows, MacOS), server operating systems (MS Windows, Linux), cloud-based technologies (Google Workspaces, AWS, SD-WAN), SaaS solutions (Okta SSO, Dynamics365, Microsoft365), mobile (iOS, Android), backup and recovery procedures, and system performance monitoring – Experience across different hardware solutions, including: Cisco Switches/Routers, Meraki/Palo Alto Firewalls, Meraki Wireless Access Points; Cisco Unified Communications. – Expertise with implementing, configuring, and testing solutions – Proven leadership skills – Strong creative and analytical thinking – Professional certifications preferred (i.e. A+, Network+, CCNA, MCP) The position is based in Central London. The salary is competitive and will be circa £45K - £60K. Please send your CV to us in Word format along with your salary and availability.