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Support IT N1 h:f Contexte Technicien(ne) Support IT N1 pour assurer le support de proximité auprès des utilisateurs et garantir la continuité des opérations IT sur site. Mission principale Être le point de contact IT sur site pour traiter les demandes et incidents utilisateurs, avec un haut niveau de service et de réactivité. Responsabilités Support N1 : prise en charge des demandes/incidents liés au matériel (PC portables, mobiles, périphériques) et aux logiciels. Support de proximité : assistance directe sur site et résolution des problèmes du quotidien. Gestion des équipements : préparation, déploiement, suivi et retour des assets IT. Ticketing / traçabilité : documentation dématérialisée via l'outil de tickets (confirmation de remise/réception des laptops et mobiles). Partage de connaissances : contribution aux procédures et bonnes pratiques. Amélioration continue : participation à la simplification/optimisation des processus de support on-site.

Contexte de la mission : Nous recherchons un Architecte Logiciel Embarqué H/F capable de concevoir l'architecture logicielle de nos produits, de définir les processus de développement et d'accompagner les équipes techniques tout au long du cycle de vie produit. Responsabilités : - Co-concevoir l'architecture logicielle des produits embarqués avec l'architecte Hardware ; - Réaliser les choix technologiques et les revues d'architecture (arbitrages HW/SW) ; - Contribuer au développement embarqué (C/C++, Linux embarqué) ; - Mettre en oeuvre les bonnes pratiques de codage et décliner les exigences vers les architectures matérielles et logicielles, en collaboration avec l'architecte Hardware ; - Réaliser les analyses fonctionnelles et techniques. - Définir et déployer les pipelines CI/CD ; - Maintenir les outils de gestion de configuration et de traçabilité ; - Automatiser les tests logiciels (tests unitaires) ; - Participer aux activités IVVQ.

Network Infrastructure Engineer Our Client a bank with offices in Central London are looking to recruit a Network Infrastructure Engineer with at least 5 to 10 years hands-on experience. The Client is ideally looking for a candidate with a Financial Services or Banking sector experience. Technical/Functional skills Proficient in common windows operating systems Windows 11, Windows Server 2019-2025 , Redhat & Ubunto Linux based Operating Systems Software proficiency VMWare vSphere & vCenter v8.0 and above Veeam Backup and Replication Veeam Orchestrator and VeeamOne,Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Endpoint Central Microsoft Office 365 Bloomberg FXT/eikons Murex Treasury System SWIFT Alliance Access (SAA) Networking (IT), Cisco Switches and Routers Fortigate Firewalls, LAN/WAN Routing Hardware, Dell PowerEdge Servers, Dell PowerVault SAN Storage Data analysis - PC/Laptop support (formatting, imaging, etc). Experience of writing and updating IT policies, standards, procedures, and guidelines Needs experiencing in delivering projects in fast pace environment. This is 3 days in the office position at the Clients offices in Central London. This is a FTC position for 6 months with a salary of circa £45K - £55K. Do send your CV to us in Word format along with your availability and salary.

Senior IT Infrastructure Officer Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period Infrastructure & Systems Management · Administer, maintain, and optimize Windows and Linux server environments. · Manage VMware virtualized infrastructure (vSphere 8 and above). · Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. · Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. · Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). · Support endpoint DLP, SIEM, and security monitoring tools (eg, Splunk, Tenable). · Manage patching processes using ManageEngine Patch Manager Plus. · Support Microsoft 365 services and related cloud technologies. · In depth understanding of Cyber ​​security · Monitor system performance, capacity, availability, and infrastructure health. · Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support · Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. · Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. · Manage OS deployment, imaging, image creation, maintenance, and software packaging. · Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. · Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. · Resolve technical incidents and service requests in line with agreed SLAs. 3. Enterprise Applications & Financial Systems Support · Support and administer business-critical applications, including: · Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP · Support enterprise file synchronization and replication solutions (eg, Syncovery, other SFTP). 4. Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management · Support vulnerability management using tools such as Tenable. · Manage security monitoring and log analysis tools (eg, Splunk). · Perform SSL/TLS certificate lifecycle management using OpenSSL. · Create and manage CSRs, certificate chains, and private keys. · Ensure adherence to cybersecurity policies, standards, and regulatory requirements. · Support physical access control systems (eg, Paxton) Operating Systems · Windows 11 · Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization · VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 · ManageEngine Patch Manager Plus SaaS solutions SQL Server Security · Symantec Endpoint Protection (SEP) · Symantec Endpoint Encryption (SEE) SentinelOne – EDR/XDR Endpoint DLP solutions Firewall administration · Vulnerability management tools (eg, Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers · FortiGate Firewalls · LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers · Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initially will be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be around £70K - £75K. Do send your CV to us in Word format along with your salary and availability.