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IT Support Analyst Engineer Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). • Manage day to day operational aspects of a project and scope. • To assist the IT Manager in delivering various IT projects. • End User Computing support for all staff. • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. • To hold Administrator function for some of the systems housed at the Branch”. Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. • Manage inventory of computers, network equipment including tracking of purchased equipment and services. • To maintain and ensure that the BCP site is always ready for continuous bank operations • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times. • To perform monthly infrastructure test and report for Risk Assessment. • Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch. • To comply with all applicable FCA/PRA conduct rules. • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.

IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1 and 2 Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. To provide IT Support and assistance to the branch's staff in a timely fashion. Responsible for the maintenance of the IT infrastructure of the Branch by providing first & Second line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). Provide day to day support to the Admin and HR function to cover: joiners/leavers/ movers process, CCTV & Paxton Card Access. Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. End User Computing support for all staff. (e.g. Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of cybersecurity measures Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions . Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrixOverall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room. To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. Manage inventory of computers, network equipment including tracking of purchased equipment and services. To maintain and ensure that the BCP site is always ready for continuous bank operations Important Business Services - IBS owner is to ensure the resilience of the IBS theyare responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. To perform monthly infrastructure test and report for Risk Assessment. Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up). Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functionsSupport the Branch operations as and when needed and any other tasks assigned by Management of the Branch. Data Integrity and Compliance Operationalise data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. Keep track of documents created by the team. Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorisation is given and follows GDPR / department's SOPs. Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) Providing AV support for branch Software proficiency – O365, Onedrive,Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne Proficient in Imaging windows machines, image creation & management, GPO, and AD Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches Good understanding of patching practices and troubleshooting Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. AV support (conference phones, Logitech meeting room solutions etc) Proficient in programming languages Project management Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. The contract duration is 3 months. The daily rate will depend upon experience. Do send your CV to us in Word format along with your daily rate and availability.

IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day IT 2 and 3 line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support Technician will work closely with the Projects teams to assist with the seamless delivery of technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 and 3 line support to UK School staff and students Support Transformation Projects Work alongside and support strategic technical delivery and IT Solutions Strategy Carry out routine BAU maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Project team member skills Effective engagement with IT service partners and 3rd parties A clean UK driving license. Technical Skills Windows Server 2012/2016 Windows 10 Active Directory support Office365 Microsoft Office 2013/2016 suites LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required Remuneration Competitive salary Contributory pension scheme Private healthcare Life assurance School fee discount Professional development 25 days holiday (pro-rata'd to part time) You will be based between 2 schools in Milton Keynes. The salary will be circa £28K - £30K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.

Descriptif détaillé de la mission : - Organisation projet BI : planning , livrables, … - Suivi de la réalisation et de la recette - Livraison des solutions BI - Communication adaptée vers les end-users - Animation et suivi de projet : analyse, assistance individuelle , montée en compétences, formation, … - Préparation et organisation de l'accompagnement au changement Action dans un cadre international - Echanges avec équipes MOE DATA & BI , équipes techniques et les users métiers - Définition et maj de documentation des processus de développement et de support - Rédaction documents et partage avec l'équipe en charge du BUILD & Projets Environnement technique de la mission (pour information) : ++++ POWER BI +++Tableau Desktop, Tableau Prep, Tableau Server ++ COGNOS BI 11 +SQL SERVER 2016 - 2019 Date début de mission : janvier 2024 Durée estimée de la mission : longue Lieu de la mission : La Defense avec deux jours de télétravail

Contexte de la mission Mission principale : Assurer le support technique de premier niveau auprès des utilisateurs internes et externes, en garantissant la résolution rapide des incidents et la qualité du service conformément aux procédures client. Responsabilités : Réceptionner et enregistrer les demandes (incidents et requêtes) via téléphone, mail ou outil de ticketing. Diagnostiquer les problèmes techniques de niveau 1 (matériel, logiciel, réseau basique). Appliquer les procédures standards pour résoudre les incidents ou escalader vers le niveau 2 si nécessaire. Assurer le suivi des tickets jusqu'à leur clôture et informer les utilisateurs. Maintenir la base de connaissances (FAQ, procédures). Respecter les SLA (Service Level Agreement) et les normes de sécurité client. Compétences requises : Techniques : Connaissance des environnements Windows (poste de travail, Active Directory). Notions de réseau (TCP/IP, VPN). Maîtrise des outils bureautiques (Office 365). Utilisation d'outils de ticketing (ex. GLPI). Relationnelles : Sens du service et de la communication. Capacité à vulgariser les termes techniques. Gestion du stress et des priorités. Objectifs et livrables Réceptionner et enregistrer les demandes (incidents et requêtes) via téléphone, mail ou outil de ticketing. Diagnostiquer les problèmes techniques de niveau 1 (matériel, logiciel, réseau basique). Appliquer les procédures standards pour résoudre les incidents ou escalader vers le niveau 2 si nécessaire. Assurer le suivi des tickets jusqu'à leur clôture et informer les utilisateurs. Maintenir la base de connaissances (FAQ, procédures). Respecter les SLA (Service Level Agreement) et les normes de sécurité client.

Notre client dans le secteur Chimie recherche un/une Workforce Planning Program Manager / Anaplan Product Owner H/F Description de la mission : Context A global materials technology company with operations in Belgium develops high-performance materials for solar cells, rechargeable batteries, and catalysts, and recycles precious metals from electronic devices. The organization is focused on clean mobility, recycling, and sustainability. The mission supports enterprise workforce planning across the organization. Mission Lead workforce planning programs, governance, and system-enabled practices. Align approved workforce plans in Anaplan with Employee Central position data, planning capabilities, organizational structures, reporting, and business decision-making. Act as a subject matter expert and strategic advisor on workforce planning, position management, organizational structure, workforce data integrity, and headcount planning. Principales responsabilités Develop, refine, and govern workforce planning processes, tools, reporting routines, and documentation standards. Evaluate position and backfill requests, organizational changes, and HR or business requests for alignment with approved workforce plans and assess their potential impacts. Provide recommendations, analysis, and escalation support for requests affecting workforce plans, organizational structures, headcount assumptions, or planning governance. Design the process for creating and maintaining positions in Employee Central, aligned with approved workforce plans, position management standards, and organizational planning principles. Review Employee Central position and organization data to identify misalignments, risks, data quality issues, and opportunities to improve planning accuracy. Advise HRIS on supervisory organization updates, manager reporting changes, and related Employee Central organizational structure activities arising from workforce planning. Recommend improvements to Employee Central position management, supervisory organization structure, open position management, and workforce data integrity processes. Analyze workforce data to identify trends, gaps, risks, inconsistencies, and opportunities to improve planning, governance, and organizational effectiveness. Build, manage, and enhance Employee Central reporting related to workforce planning, position management, supervisory organizations, organizational structure, and workforce plan alignment. Expand the use of Anaplan for workforce planning through data validation, scenario building, report and dashboard enhancements and maintenance, process integration, and planning use cases. Partner with Compensation and Finance stakeholders to provide headcount inputs, workforce assumptions, and data for financial impact analysis and ongoing scenario planning. Translate workforce data and planning insights into clear summaries, recommendations, and decision-support materials for HR, business partners, and senior leaders. Lead ad hoc analyses and projects related to workforce planning, organizational structure, position management, headcount planning, and talent strategy. Work cross-functionally with Workforce Planning, HRIS, HR Business Partners, Compensation, Finance, Talent Acquisition, and business stakeholders. Environnement technique Workforce planning and scenario planning: Anaplan HR information system: Employee Central Data analysis and reporting: Microsoft Excel, Employee Central reporting, dashboards, recurring reporting packages Livrables attendus Governed workforce planning processes, tools, reporting routines, and documentation standards Position management and organizational structure processes aligned with approved workforce plans Employee Central reporting and enhanced workforce planning dashboards Anaplan planning scenarios, validated data, and improved planning use cases Workforce analyses, recommendations, and decision-support materials Profil recherché Expérience Experience with HR information systems, position management, organizational structures, or workforce data is required. Experience leading programs, projects, process improvements, or cross-functional initiatives. Experience building, maintaining, and managing dashboards or recurring reporting packages. Employee Central reporting and Employee Central Position Management experience are required. Compétences techniques Advanced Microsoft Excel skills, including pivot tables, formulas, data validation, reporting tools, and dashboard or tracker creation. Experience with workforce or financial planning tools is preferred. Understanding of the impact of workforce decisions on headcount, labor cost, budget alignment, and organizational planning. Ability to manage recurring processes, track requests, document decisions, and ensure follow-through. Bachelor's degree in Human Resources, Business Administration, Data Analytics, Finance, Information Systems, or a related field preferred. Relevant Employee Central or Anaplan certifications are a plus. Compétences personnelles Strong analytical skills, attention to detail, and ability to work with high-volume, accuracy-sensitive data. Strong communication skills, including the ability to explain complex data, process issues, recommendations, and workforce planning impacts to HR, business partners, and senior leaders. Ability to partner effectively across functions and work through ambiguity to design scalable processes. Continuous improvement mindset, with the ability to identify and implement improvements in efficiency, consistency, and data accuracy. Langues English: fluent. Dutch: an asset. French: nice to have. Modalités Location: Brussels, Belgium, near the central railway station. On-site presence required three days per week under the organization's policy. Initial contract duration: six months, with extension possible depending on business need. The initial contract runs until the end of 2026, with an extension in 2027 possible. Start: as soon as possible. Compétences / Qualités indispensables : Workforce planning and headcount governance, Anaplan workforce planning, Employee Central reporting and position management, Advanced Microsoft Excel and dashboarding, Workforce data analysis and financial impact assessment, Cross-functional program and process leadership Compétences / Qualités qui seraient un + : Relevant Employee Central or Anaplan certifications; experience with workforce or financial planning tools; Dutch language; French languageInformations concernant le télétravail : Oui — 2 jours/semaine

Basée à Lille, Lyon, Nantes, Grenoble, Marseille, Paris et Bruxelles, Insitoo Freelances est une société du groupe Insitoo, spécialisée dans le placement et le sourcing des Freelances IT et Métier. Depuis 2007, Insitoo Freelances a su s'imposer comme une référence en matière de freelancing par son expertise dans l'IT et ses valeurs de transparence et de proximité. Actuellement, afin de répondre aux besoins de nos clients, nous recherchons un Architecte IA H/F à Paris, France. Les missions attendues par le Architecte IA H/F : Responsabilités : - Participer et transmettre activement les informations opérationnel et les points bloquant au management au travers de point de communications défini. - Être force de proposition dans l'urbanisation d'un service IA dans un périmètre critique. - Lever les obstacles techniques et fonctionnels qui affecte le projet. - Remonter les informations pertinentes à la hiérarchie au bon niveau et au bon moment. - Travailler en forte collaboration avec l'équipe : autonome dans l'exécution, mais avec une réelle capacité à avancer collectivement. - Traduire la complexité technique en messages clairs et actionnables pour les managers et décideurs. - Animer et savoir participer à des réunions de présentation de livrables. - Comprendre opérationnellement les enjeux de planning et de priorisation. - Maintenir une documentation technique.

Application Support Analyst 2 and 3Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 and 3 line support. The main responsibility for providing day to day operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 and 3 line support for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the Clients data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Experience Proven experience working in 1 and 2 line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software Knowledge and understanding of the application portfolio Excellent team working and interpersonal communication skills Exceptional oral and written communication skills Good team player and collaborative Ability to work on own initiative and with minimal supervision Technical background in application support and maintenance The position will be based in Peterborough. The salary for this role will be in the range £35K - £40K. Please do send your CV to us in Word format along with your notice period and availability.

QODEXIA est une société de services informatiques implantée en France et en afrique du nord. Partenaire performant, innovant, agile pour aider les entreprises dans leur transforamtion digitale. QODEXIA s'est spécialisée dans le digital, SAP et les nouvelles technologies, accompagne au quotidien les plus grands acteurs de l'industrie, de l'énergie, du Luxe, de la Banque et de l'Assurance sur leurs projets. L'IT est notre passion, les valeurs humaines sont notre capital,c'est de quoi notre ADN est composé Informations mission Démarrage : ASAP Durée : Mission longue - visibilité 1 an minimum Localisation : Télétravail majoritaire avec déplacements ponctuels Dans le cadre d'un programme international de transformation ERP, notre client souhaite mettre en place une solution centralisée de gestion des workflows d'approbation basée sur une hiérarchie opérationnelle commune. Cette plateforme servira de référentiel unique pour la détermination des approbateurs et l'orchestration de workflows transverses couvrant plusieurs domaines métiers (Achats, Supply Chain, Ventes et Finance). Le consultant interviendra en tant que Senior SAP Functional Workflow Consultant / Delivery Coordinator, avec un rôle central dans la coordination fonctionnelle, la conception détaillée et la préparation du déploiement de la solution.

Notre client dans le secteur Aérospatial et défense recherche un/une Expert SAP S/4HANA H/F Description de la mission : Dans le cadre d'un programme de transformation des systèmes d'information, notre client du secteur spatial recherche un consultant SAP S/4HANA expérimenté afin d'accompagner la migration de son environnement SAP vers S/4HANA. Missions principales Accompagner les équipes dans les différentes phases de migration vers SAP S/4HANA ; Participer au cadrage du projet et à la définition de la feuille de route ; Assurer le pilotage opérationnel et le suivi des actions ; Coordonner les différentes parties prenantes internes et externes ; Contribuer à la gestion des risques et à la sécurisation des jalons du projet ; Accompagner la conduite du changement auprès des utilisateurs ; Participer à la communication projet et à l'adoption des nouveaux processus et outils. Profil recherché Solide expertise SAP S/4HANA ; Expérience confirmée sur des projets de migration ou de transformation SAP ; Compétences en gestion de projet et coordination d'équipes pluridisciplinaires ; Capacité à accompagner les métiers et les utilisateurs dans le changement ; Excellentes qualités relationnelles et de communication. Compétences / Qualités indispensables : SAP, S/4HANA Compétences / Qualités qui seraient un + : Gestion / Cooridnation de projet Informations concernant le télétravail : Oui — 2 jours/semaine

Bonjour, je recherche pour l'un de mes clients un(e) consultant en conduite du changement SAP S/4HANA. Skills : changement - SAP S/4HANA - anglais Mission : -accompagner un programme de transformation autour de SAP S/4HANA, -réaliser l'analyse d'impacts et des risques, définir la stratégie d'adoption, la communication et l'accompagnement à la formation -piloter les actions CHANGE, challenger les parties prenantes et accompagner les sponsors et équipes métiers -suivre les KPI N'hésitez pas à revenir vers moi pour des informations complémentaires.

À propos de nous : Grafton Recruitment, spécialiste de l'intérim et du recrutement de profils juniors à professionnels confirmés, recherche un(e) Tech Lead Flutter confirmé(e) pour renforcer son équipe basée à Paris. Vos missions Porter le lead technique Flutter sur des projets mobiles à fort enjeu. Contribuer activement à l'avant-vente : compréhension des besoins, participation aux échanges clients, présentation et défense des solutions proposées. Aider à cadrer l'architecture, les choix technologiques et les bonnes pratiques de développement. Collaborer avec les équipes produit, design et développement pour assurer la qualité et la cohérence des livrables. Profil recherché Expérience confirmée en développement Flutter et en lead technique. Forte aisance en contexte client : capacité à expliquer, argumenter et sécuriser une proposition technique. Bonnes compétences de communication et posture de conseil. Esprit d'équipe, autonomie, exigence qualité. Informations clés Localisation : Paris Démarrage : septembre 2026 Type de poste : Tech Lead Flutter avec dimension avant-vente

Informations clésLocalisation : Nantes Modalités de travail : Hybride (3 jours sur site / 2 jours en télétravail) Prix d'achat max (TJM) : 450 € Date de démarrage : ASAP Durée de la mission : Jusqu'au 31/12/2026 (renouvelable) Contexte de la missionInscrite dans un projet majeur de transformation du SI Marketing à l'échelle d'un grand groupe bancaire, la squad a pour objectif de constituer des profils clients en temps réel afin d'alimenter des usages digitaux communautaires à destination des entités régionales. Missions & ResponsabilitésAu sein d'une squad Data dédiée aux usages Marketing, le Product Owner aura pour mission d'incarner le rôle fonctionnel et de piloter la valeur en forte interaction avec les équipes métiers et les parties prenantes : Vision Produit & Stratégie : Incarner et garantir la valeur des produits (UX, ROI, Time-To-Market), définir la roadmap produit et en assurer le déploiement. Gestion du Backlog & Sprint : Recueillir et prioriser les besoins utilisateurs/parties prenantes, rédiger et prioriser les User Stories avec la squad, définir et valider les tests d'acceptance. Animation & Collaboration : Constituer un binôme fort avec le Scrum Master, co-animer les ateliers utilisateurs et participer activement aux démonstrations produit. Pilotage & Gouvernance : Suivre le budget alloué au regard de la valeur produite, assurer la maîtrise et la sécurité des produits, et garantir la conformité (gestion des consentements / RGPD). Accompagnement & Communication : Accompagner le changement, favoriser l'acculturation Data/Marketing et assurer la communication auprès de l'ensemble des partenaires du Groupe.

Data Analyst - Holborn London Our Client is looking to recruit a Data Analyst with at least 5 years proven experience. As a Data Analyst you will ensure that all data is processed and quality assured so that it can be analysed through appropriate systems with a view to the production of reports that can assist the Client services and other stakeholders make effective decisions and support the assessment of indicators and other business intelligence processes.. Key responsibilities: Day to day implementation and overview of the business's data strategy to ensure that organisational data is systematised with a view to optimising business intelligence and decision-making. Clear knowledge of all the data sources within the organisation, including the CRM and other information systems, and ability to work on those sources either individually, together or identify new sources that can inform effective operation. Knowledge of all relevant procedures to ensure that optimal data is used, including the cleaning, analysis and processing of data. Putting in place effective and robust systems of quality to ensure the highest integrity of data. Working with the IT department on data analysis, including developing key formulas, working with APIs and data mining, particularly through appropriate relational and other data bases, with a view to extracting the information that is needed for the growth of the organisation. Enabling the effective and accurate production of all reports, visuals, dashboards and other outputs to allow different parts of the organisation to make better individual and collective decisions. Facilitating the transformation of data to information and knowledge, and helping the different parts of the organisation to share such information and knowledge so as to maximise collaboration and the aims of the organisation. Supporting business intelligence so that the decisions are underpinned by key, effective and relevant data. Enabling the organisation to measure key performance and other indicators and score carding, and contributing to the development of metric and indicator-based systems that allow for integration and a system of continuous improvement. Collaborating with all departments including the IT department, education and training, marketing and policy and research on data usage. Minimising all data risks, security breaches, financial and other risks and working with relevant services to ensure that data is handled in a way that is compliant with relevant legislation and other frameworks. Furthering a data culture that enables the organisation to meet the needs of its stakeholders, both nationally and internationally, including its members. The following skills are Essential: Relevant higher education qualification in data analysis, including programming languages such as Python and SQL. Substantial experience working in data analysis within an organisational setting. Excellent problem solving, analytical and business intelligence skills, especially working with large datasets. Excellent written and verbal communication skills in the English language. Ability to manage multiple projects adhering to logistics, timescales and deadlines. IT literate and experience of using MS Dynamics and Office (including Word, Excel and Outlook). Experience of using visualisation tools such as PowerBI. The Client is based in Holborn London. The salary for this role will be in the range £40K - £45K. Do send your CV to us in Word format and include your salary availability.

Senior Data Analyst with SQL Server SSIS and Network Engineering Our Client a bank based in Central London is seeking a highly motivated Data Analyst to play a key role in building and maintaining a robust digital data infrastructure. This position supports data users across the business, ensuring high-quality data extraction, reporting, and analytics capabilities. Working closely with the IT Manager and various business units, you will help strengthen compliance and regulatory risk management through effective management information (MI) reporting and analytical insights. The Client would ideally like you to have experience of Network Engineering in addition to the Data Engineering skills. Must have at least 7 to 10 years solid Data Engineering experience and ideally 1 to 2 years Networking Engineering and Support experience. Ideally have the following skills LAN/WAN Administer, maintain, and optimize Windows and Linux server environments. · Manage VMware virtualized infrastructure (vSphere 8 and above). · Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. · Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. · Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). · Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable). · Manage patching processes using Manage Engine Patch Manager Plus. · Support Microsoft 365 services and related cloud technologies. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence Responsibilities Develop, maintain, and enhance the Branch's digital data infrastructure to ensure reliability and accessibility. Deliver accurate and timely data extraction, MI analysis, and reporting to support operational, compliance, and regulatory needs. Work collaboratively with IT and business departments to understand data requirements and provide analytical support. Explore, evaluate, and propose new technologies/tools to improve data management, governance, and reporting efficiency. Ensure data integrity and support the implementation of best practices in data governance. Assist in identifying and managing data-related risks, supporting the Branch's compliance and regulatory frameworks. Must have: Strong analytical skills with experience in data extraction, transformation, and reporting. Proficiency in SQL Server, data visualisation tools (e.g., Power BI, Tableau), and data management technologies. Understanding of data governance, regulatory reporting, and compliance requirements (banking/financial sector experience a plus). Excellent problem-solving skills and attention to detail. Ability to collaborate effectively with cross-functional teams and communicate complex information clearly. Coming from an IT support function is a bonus Data Analysis and Management  Maintain and develop SSIS packages  Perform ad-hoc data extraction and analytics based on requirements from business  Develop data visualization for business  Work with business to enhance the data available to the data warehouse  Assist in testing reporting solutions developed by external vendors  Support and maintain the generation of internal MI reports  Support and advise the business on data related matters and automation possibilities  Any other responsibilities / tasks as assigned by the Head of IT from time to time Business Performance  Support the department's operations as and when needed and any other tasks assigned by the business stakeholders.  Work with the Managers to ensure the business is in compliant with applicable rules and regulations that falls within the department's remit.  Work with the business to ensure timely submission of relevant department's reports  To adhere and follow all applicable Bank/Group policies and procedures. Data accuracy and ownership duties  To ensure all data worked on and or/shared with internal/external clients are accurate.  Escalate any data issues to the business promptly and without delays.  Ensuring any data sharing requests are discussed with business/DPO so that prior authorization is given and follows GDPR / department's SOPs. Regulatory Compliance duties Comply with all applicable individual conduct rules (especially the FCA Conduct Rules, Regulations, Bank policies and procedures and the banking Compliance. Technical/Functional skills - Knowledge in SQL query is essential - Working experience in administration and development with SQL (experience with SQL Server and SQL Server Integration Service is preferred) - Experience in working with data visualization tools such as Power BI - Experience in working with scripting language such as VBA and Python - Experience working with Power Automate is a plus - Required understanding of the business and business units Personal skills (Soft Competencies [Core/Leadership]) - Personal integrity and ethics - Good judgment in enabling the provision of sound advice on regulation and practice, proactive management of compliance and regulatory risk You will have at least 7 to 10 years' relevant experience working in the data field, preferably in an established bank or financial institution. Qualifications (Basic Degree/Diploma) Bachelor's Degree or Professional Qualification in the relevant discipline (Degrees in Statistics, Information Systems, or similar) This is an exciting position within a bank with interesting projects based in Central London. The salary for this position is in the range £60K- £75K. Please do send your CV to us in Word format along with you salary and availability.