Data Analyst - Holborn London Our Client is looking to recruit a Data Analyst with at least 5 years proven experience. As a Data Analyst you will ensure that all data is processed and quality assured so that it can be analysed through appropriate systems with a view to the production of reports that can assist the Client services and other stakeholders make effective decisions and support the assessment of indicators and other business intelligence processes.. Key responsibilities: Day to day implementation and overview of the business's data strategy to ensure that organisational data is systematised with a view to optimising business intelligence and decision-making. Clear knowledge of all the data sources within the organisation, including the CRM and other information systems, and ability to work on those sources either individually, together or identify new sources that can inform effective operation. Knowledge of all relevant procedures to ensure that optimal data is used, including the cleaning, analysis and processing of data. Putting in place effective and robust systems of quality to ensure the highest integrity of data. Working with the IT department on data analysis, including developing key formulas, working with APIs and data mining, particularly through appropriate relational and other data bases, with a view to extracting the information that is needed for the growth of the organisation. Enabling the effective and accurate production of all reports, visuals, dashboards and other outputs to allow different parts of the organisation to make better individual and collective decisions. Facilitating the transformation of data to information and knowledge, and helping the different parts of the organisation to share such information and knowledge so as to maximise collaboration and the aims of the organisation. Supporting business intelligence so that the decisions are underpinned by key, effective and relevant data. Enabling the organisation to measure key performance and other indicators and score carding, and contributing to the development of metric and indicator-based systems that allow for integration and a system of continuous improvement. Collaborating with all departments including the IT department, education and training, marketing and policy and research on data usage. Minimising all data risks, security breaches, financial and other risks and working with relevant services to ensure that data is handled in a way that is compliant with relevant legislation and other frameworks. Furthering a data culture that enables the organisation to meet the needs of its stakeholders, both nationally and internationally, including its members. The following skills are Essential: Relevant higher education qualification in data analysis, including programming languages such as Python and SQL. Substantial experience working in data analysis within an organisational setting. Excellent problem solving, analytical and business intelligence skills, especially working with large datasets. Excellent written and verbal communication skills in the English language. Ability to manage multiple projects adhering to logistics, timescales and deadlines. IT literate and experience of using MS Dynamics and Office (including Word, Excel and Outlook). Experience of using visualisation tools such as PowerBI. The Client is based in Holborn London. The salary for this role will be in the range £40K - £45K. Do send your CV to us in Word format and include your salary availability.
IBM WebSphere Message Broker v6 and later administration IBM WebSphere Message Broker v6 and later development skills IBM WMQ v6 and later administration Database skills – Oracle 10g and later and DB2 Knowledge of AIX and Linux operating systems Overview knowledge of Mainframe Knowledge of Clearquest and Clearcase Experience of technical and operational processes used to deploy, support and maintain a Message Broker environment. Diagnostic skills and an ability to analyse technical information from multiple sources, allowing the provision of highly effective solutions in complex environments. Strong quality and service focus. Experience of delivering complex projects and / or incident recoveries. Experience of operating in a service delivery environment with good understanding of frameworks and processes. Proven systematic and analytical approach to problem solving with the ability to implement effective business solutions. Excellent communication skills Strong stakeholder management skills. Self-starter who can prioritise own workloads. IBM Certified Solution Developer - WebSphere Message Broker Certification IBM Certified WebSphere Message Broker - Administration Certification Please send your CV to us in Word format, along with your availability and salary expectations.
Senior MI Business Analyst/Project Manager Our Client is a bank based in the City and are looking to recruit a Senior MI Business Analyst with Project Management skills. You will have at least 6 to 10 years proven hands-on expertise. Focus of the role: · Help the organisation (Senior Management and SMEs) to review business and financial performance of the organisation based on data and facts, advance understanding of the business success factors, business results and risks. · Develop technical and business solutions for MI, enable effective data management and sourcing of the data for MI, reporting and project activities. · Interact with vendors, Project teams and Development team in London and other sites to align delivery of the MI and sourcing of the data across business functions and entities. Responsibilities: · Develop MI and Reports predominantly for the business functions and SMEs, based on their requirements and expressed needs. Interact with other information workers (in business and finance teams) to ensure the data produced by those are sync'ed and “tells same story”. · Ensure the overall strategy of the data management within the Bank, guard and rationalise development or new data sources for MI purposes, align business and technical understanding of the available data with the requirements. · Facilitate and lead enhancements of the available data sources that would assist the organisational performance and guide the organisation in effort to optimise and automate business processes to collect and use data for reporting and MI purposes. · Working with team members and Subject Matter Experts or SMEs on identifying, designing, building, and performing analytics to provide risks and controls insights to business partners & Internal Audit · Document business MI Solutions to ensure this knowledge is retained within the organisation, interact with operational and technology management regarding access, processing, reporting, and integrity of source systems and data repositories, to educate them on data available to in organisation, how the data could be used. · Influence the technical team and the business to ensure the technical environment address current and aligned with future business needs and organisational skills. Key Skills: · Technical o Advance SQL querying skills, ability to write complex SSRS formulas o In-depth knowledge of MS SQL Server and experience to deliver MI and reporting solutions using the entire spectrum of the MI solutions (SSIS, SSRS, Power BI) ideally on early versions (2013/2016) and assist the organisation to migrate to later versions. o Exposure and high-level understanding of the SSAS and MDX language (although the organisation currently does not use OLAP). o Good exposure to PowerBI and advance knowledge of DAX (query language) and data modelling using this tool. o Good working knowledge of Excel capability, use of the reporting purposes, and formulas; desired VBA skills to optimise the data presentation. o Ideally, working knowledge of Hyperion/Essbase. o Working knowledge of SharePoint and its use to manage the MI, automate MI and reporting workflow, information and report distribution. o Good working practice designing data collections by using Kimball methodology. · Non-technical: o Practical understanding of the Data Visualisation techniques and principles. o High-level understanding of the data management and its impact on organisation's bottom line. o Stakeholder management and interpersonal skills to understand the business requirements, link them to a business narrative and softly guide SME by delivering the requested MI. o Some understanding of the architectural principles, Agile methodology to engage users and deliver business solutions. o Ability to communicate complex technical concepts and narrative to business audience and non-technical teams. This is a Full Time Contract – duration is 12 months. Salary will be dependent upon experience and expertise – but will be in the range £60K - £75K. Please send your CV to us in Word format along with your salary and availability.
Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process for the Company, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 and 3 line support for the Company application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 party suppliers, ensuring issues are escalated and dealt with as necessary and to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide test support for new and enhanced systems/applications Responsible for Change Management process, ensuring that changes are managed, roll-back plans are in place and that they are appropriately scheduled and approved, liasing with SSC Change Manager Owns Configuration Management process Responsible for scheduled maintenance and capacity planning Ensure that security, compliance and legislation is considered in all aspects of the role and associated processes Responsible for the development and maintenance of the Corp data warehouse Run reports and conduct analysis in-line with Business/Management requirements Responsible for the provision of performance information, ensuring timely, accurate reports are provided to the necessary parties Work with the Application Architect and Project Services to ensure that data/information analysis and reporting is considered in the development of new and enhanced systems design to ensure consideration is given to the linking, matching and cleansing of data across systems. Knowledge & Experience Proven experience working in 1 and 2 line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and managing 3 party suppliers Experience managing assets, both hardware and software Knowledge and understanding of the Company application portfolio Personal Attributes Excellent team working and interpersonal communication skills Exceptional oral and written communication skills Good team player and collaborative Ability to work on own initiative and with minimal supervision Technical background in application support and maintenance Ability to manage competing priorities Excellent attention to detail Analytical, with excellent problem-solving skills Ability to put the Customer at the heart of everything they do The position is based in Central London. The salary for this role is £35K - £40K + Benefits. Please do send your CV to us in Word format along with your salary and notice period.
Contexte de la mission Mission principale : Assurer le support technique de premier niveau auprès des utilisateurs internes et externes, en garantissant la résolution rapide des incidents et la qualité du service conformément aux procédures client. Responsabilités : Réceptionner et enregistrer les demandes (incidents et requêtes) via téléphone, mail ou outil de ticketing. Diagnostiquer les problèmes techniques de niveau 1 (matériel, logiciel, réseau basique). Appliquer les procédures standards pour résoudre les incidents ou escalader vers le niveau 2 si nécessaire. Assurer le suivi des tickets jusqu'à leur clôture et informer les utilisateurs. Maintenir la base de connaissances (FAQ, procédures). Respecter les SLA (Service Level Agreement) et les normes de sécurité client. Compétences requises : Techniques : Connaissance des environnements Windows (poste de travail, Active Directory). Notions de réseau (TCP/IP, VPN). Maîtrise des outils bureautiques (Office 365). Utilisation d'outils de ticketing (ex. GLPI). Relationnelles : Sens du service et de la communication. Capacité à vulgariser les termes techniques. Gestion du stress et des priorités. Objectifs et livrables Réceptionner et enregistrer les demandes (incidents et requêtes) via téléphone, mail ou outil de ticketing. Diagnostiquer les problèmes techniques de niveau 1 (matériel, logiciel, réseau basique). Appliquer les procédures standards pour résoudre les incidents ou escalader vers le niveau 2 si nécessaire. Assurer le suivi des tickets jusqu'à leur clôture et informer les utilisateurs. Maintenir la base de connaissances (FAQ, procédures). Respecter les SLA (Service Level Agreement) et les normes de sécurité client.
Descriptif détaillé de la mission : - Organisation projet BI : planning , livrables, … - Suivi de la réalisation et de la recette - Livraison des solutions BI - Communication adaptée vers les end-users - Animation et suivi de projet : analyse, assistance individuelle , montée en compétences, formation, … - Préparation et organisation de l'accompagnement au changement Action dans un cadre international - Echanges avec équipes MOE DATA & BI , équipes techniques et les users métiers - Définition et maj de documentation des processus de développement et de support - Rédaction documents et partage avec l'équipe en charge du BUILD & Projets Environnement technique de la mission (pour information) : ++++ POWER BI +++Tableau Desktop, Tableau Prep, Tableau Server ++ COGNOS BI 11 +SQL SERVER 2016 - 2019 Date début de mission : janvier 2024 Durée estimée de la mission : longue Lieu de la mission : La Defense avec deux jours de télétravail
Front Arena Consultant We are currently looking for a Technology Business Consultant to support our Treasury consulting team in London. You must have at least 5 years plus expertise of working with SunGard's/FIS Front Arena Software. As a Consultant you will be the main point of contact for customers in Front Arena implementation projects, working in modern environments with state of the art application in the financial sector. In addition to cooperating with development on new products and services, this also includes the design, implementation of technological integrations and the expansion of infrastructure. What you will be doing: Participate in consulting projects for financial companies as part of a team to meet specific client requirements. Consulting on issues of performance, infrastructure Installation and setup of applications Developing scripts, customizing implementation of applications. Writing test plans and test cases to ensure that enhancements made to applications meet client requirements and maintain application integrity. What you will bring: Bachelor's degree in one of the following disciplines: Information science, computer science, business administration, economics, finance, or a combination of education and work experience. Knowledge of standard software development methodologies, such as waterfall model or agile approaches Good verbal and written communication skills with technical and non-technical audiences at different hierarchical levels Coaching of internal staff Good analytical, decision-making, problem-solving, interpersonal, teamwork, negotiation, conflict management and time management skills Ability to persuade and influence others of the best course of action Knowledge of Financial products and services and the financial services industry. Proficiency in at least one appropriate application programming language, such as Python, C#, C++ and/or Java. What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A wide range of training and development opportunities A modern, international working environment in a committed and motivated team An attractive salary model and benefits. You must have a degree ideally in Computer Science or Maths. The position is based in Central London. The salary for this position will be in the range £90K to £120K. Please do send your CV to us in Word format along with your salary and notice period.
Front Arena Consultant We are currently looking for a Technology Business Consultant to support our Treasury consulting team in Central New York. You must have at least 5 years plus expertise of working with SunGard's/FIS Front Arena Software. As a Consultant you will be the main point of contact for customers in Front Arena implementation projects, working in modern environments with state of the art application in the financial sector. In addition to cooperating with development on new products and services, this also includes the design, implementation of technological integrations and the expansion of infrastructure. What you will be doing: Participate in consulting projects for financial companies as part of a team to meet specific client requirements. Consulting on issues of performance, infrastructure Installation and setup of applications Developing scripts, customizing implementation of applications. Writing test plans and test cases to ensure that enhancements made to applications meet client requirements and maintain application integrity. What you will bring: Bachelor's degree in one of the following disciplines: Information science, computer science, business administration, economics, finance, or a combination of education and work experience. Knowledge of standard software development methodologies, such as waterfall model or agile approaches Good verbal and written communication skills with technical and non-technical audiences at different hierarchical levels Coaching of internal staff Good analytical, decision-making, problem-solving, interpersonal, teamwork, negotiation, conflict management and time management skills Ability to persuade and influence others of the best course of action Knowledge of Financial products and services and the financial services industry. Proficiency in at least one appropriate application programming language, such as Python, C#, C++ and/or Java. What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A wide range of training and development opportunities A modern, international working environment in a committed and motivated team An attractive salary model and benefits You must have a degree ideally in Computer Science or Maths. The position is based in Central New York. The salary for this position will be in the range $100K to $150K. Please do send your CV to us in Word format along with your salary and notice period.
Front Arena Consultant We are currently looking for a Technology Business Consultant to support our Treasury consulting team in Warsaw Poland. You must have at least 5 years plus expertise of working with SunGard's/FIS Front Arena Software. As a Consultant you will be the main point of contact for customers in Front Arena implementation projects, working in modern environments with state of the art application in the financial sector. In addition to cooperating with development on new products and services, this also includes the design, implementation of technological integrations and the expansion of infrastructure. What you will be doing: Participate in consulting projects for financial companies as part of a team to meet specific client requirements. Consulting on issues of performance, infrastructure Installation and setup of applications Developing scripts, customizing implementation of applications. Writing test plans and test cases to ensure that enhancements made to applications meet client requirements and maintain application integrity. What you will bring: Bachelor's degree in one of the following disciplines: Information science, computer science, business administration, economics, finance, or a combination of education and work experience. Knowledge of standard software development methodologies, such as waterfall model or agile approaches Good verbal and written communication skills with technical and non-technical audiences at different hierarchical levels Coaching of internal staff Good analytical, decision-making, problem-solving, interpersonal, teamwork, negotiation, conflict management and time management skills Ability to persuade and influence others of the best course of action Knowledge of Financial products and services and the financial services industry. Proficiency in at least one appropriate application programming language, such as Python, C#, C++ and/or Java. What we offer you: A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A wide range of training and development opportunities A modern, international working environment in a committed and motivated team An attractive salary model and benefits You must have a degree ideally in Computer Science or Maths. The position is based in Central Warsaw Poland. The salary for this position will be in the range Euro 90K to Euro 120K. Please do send your CV to us in Word format along with your salary and notice period.
