Network Support Analyst Our Client in an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to problems with work stations and laptops. Installing and upgrading new software as and when required along new hardware. You must be able to work on your own and report daily to senior management. You will have at least 3 to 5 years network support experience both 1 and 2 line support. Location is the City of London. Salary will be in the range £25K - £30K. Please do send your CV in Word format along with salary and availability details.
Dans le cadre du développement de nouveaux produits électriques, notre client recherche un Ingénieur Validation Junior afin de renforcer son laboratoire de tests électriques et participer à la conception ainsi qu'à l'évolution des moyens de validation et des bancs d'essais. Au sein de l'équipe laboratoire, vous intervenez sur l'ensemble du cycle de développement des équipements de test : Rédiger les cahiers des charges des nouveaux bancs d'essais. Concevoir et développer les solutions hardware et software nécessaires aux moyens de test. Identifier, sélectionner et intégrer les équipements nécessaires aux bancs d'essais. Développer les applications de pilotage des équipements, d'acquisition de données et d'exécution des séquences de tests. Réaliser les développements électromécaniques associés (dimensionnement des charges, pilotage de vérins, intégration des composants). Assurer la gestion de configuration des développements via Azure DevOps, Git ou outils équivalents. Réaliser les tests de validation, la mise en service et l'implémentation des équipements. Produire la documentation technique et les dossiers d'architecture logicielle et matérielle. Livrables attendus Bancs d'essais réceptionnés, installés et qualifiés. Documentation technique complète. Mise en œuvre opérationnelle des équipements de test. Garantie du bon fonctionnement des moyens de validation développés. Environnement technique LabVIEW TestStand Azure DevOps Git Développement hardware & software Électrotechnique Bancs d'essais et moyens de validation Acquisition de données et automatisation des tests
Dans le cadre de sa croissance et pour accompagner ses projets d'innovation, notre client renforce son équipe R&D et recherche un Ingénieur Développement Embarqué expérimenté. Vous interviendrez sur des projets à forte valeur technologique . 🛠 Vos missions Intégré(e) à une équipe pluridisciplinaire (hardware & firmware), vous aurez pour responsabilités : Développer, faire évoluer et maintenir des solutions embarquées Participer à l'optimisation des performances et à la sécurisation des produits Contribuer aux évolutions du simulateur afin d'améliorer la fiabilité et la compatibilité des systèmes Réaliser des tests unitaires et participer à la validation des systèmes embarqués Diagnostiquer les anomalies et proposer des solutions correctives Collaborer étroitement avec les équipes internes pour répondre aux besoins clients et anticiper les évolutions technologiques
Ingénieur infrastructure et production10 ans + : infrastructure, linux COMPÉTENCES EXIGÉES Infrastructure Expert Linux Expert automatisation Confirmé IA Moyen Descriptif de la mission Expérience >= 10 ans en gestion de parcs informatiques Linux on-prem. - Expérience avec le déploiement et la gestion de solutions S3 on-prem (Minio/AIStor, Scality, Garage, Ceph, etc.) à l'échelle (> 1PB). - Connaissances avancées en administration systèmes Linux et des sous systèmes de stockage (lvm, dm-crypt, iSCSI, etc.) - Connaissances avancées en réseaux Linux (TCP/IP, VLAN, LBs, Firewall, etc.) - Connaissances avancées en automatisation (Ansible, Python, AWX/Tower, etc.) - Capacité à mener des sous-projets en autonomie, et en collaboration avec plusieurs acteurs dans un environnement multi-responsabilités. le projet "Observability as Data" vise au PoC, au design, au setup et au tuning de solutions avancées OnPremises de données innovantes à très haute performance et très grosses volumétries avec des sous-jacents système exigents nécessitant des connaissances hardware, système et réseau approfondies. Des PoC plus restreints pourront être imaginés sur GCP également.
Dans le cadre de notre croissance, nous renforçons nos équipes et recrutons un Ingénieur BSW (Basic Software) pour intervenir sur un projet à forte valeur technique dans le secteur automobile. Vous intégrerez un environnement R&D exigeant, au cœur du développement de logiciels embarqués pour calculateurs. Vos fonctions seront : - Développer et intégrer des composants logiciels bas niveau (drivers, microcontrôleurs…) - Concevoir et coder des modules en langage C, conformes aux exigences techniques et normatives - Intervenir dans un environnement AUTOSAR (configuration, intégration, compréhension de l'architecture BSW) - Collaborer avec les équipes système et hardware pour garantir la cohérence globale des solutions - Participer aux activités de validation : revues de code, tests, intégration et qualification - Contribuer à l'amélioration continue et à la veille technologique autour des standards du logiciel embarqué automobile
IT Support Technician Purpose The role of IT Support Technician will lead and manage all day-to-day ICT 2 and 3 line support activities for multiple schools as directed by the ICT Network Manager and/or ICT Schools Manager. The Support Technician will liaise with Head Office and School staff, the IT Service Desk and other 3 line support teams to identify, prioritise, own and resolve all IT support and service requests. Key Responsibilities Provide 2 and 3 line support to UK staff, schools staff and students Carry out routine maintenance of all computer hardware and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to ensure accuracy of information, legal and financial compliance. Manage staff and student user accounts following agreed policies and procedures. Monitor and maintain server back-ups to ensure system and user data is protected and secure. Monitor IT (physical and network) security and report any risks or incidents to School Head teachers, Network Manager or Schools IT Manager Any other reasonably requested duties Person Specification Exceptional customer service and communication skills, including written and verbal. Excellent interpersonal skills including communicating effectively and professionally with people at all levels of the organization. Effective communication skills in a technical respect with other IT professionals, and in non-technical terms with other colleagues Self-motivation, effective time management and the ability to work unsupervised. Must be able to use initiative and work under pressure, consistently employing a customer centric approach to resolving all IT issues. Demonstrable methodical problem solving, excellent analytical skills and creative thinking. Able to demonstrate good judgement and decision-making skills in resolving issues in challenging situations, knowing when to sign post, escalate and resolve issues. Experience in establishing new processes and procedures as well as following those already in place and always looking for improvements. A desire to, and demonstrable experience of supporting teaching and learning Effective engagement with IT service partners and 3rd parties Technical Skills Windows Server 2012/2016/2019 Windows 10 Active Directory support Office365 LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net and SOLUS3 support Mobile device support including Apple, Windows, and Android tablets AV and interactive boards and screens Shared printing solutions Desktop/Server Hardware support and troubleshooting Apple device management and support Experience Flexible working, travel to support multiple sites/offices. Experience of working in a Service Desk environment (2nd or 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To comply with safeguarding policies, procedures and code of conduct To demonstrate a personal commitment to safeguarding and student/colleague wellbeing To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy. To engage in safeguarding training when required This will be a 2 to 3 months contract initially. The position will be in North London. Please do send your CV to us in Word format along with your daily rate and availability.
IT Support Engineer with 1 and 2 Level Support Our Client is a very successful bank with offices across Europe and the Middle East. The Client is looking to recruit a 1st & 2nd Line IT Support Engineer for the Bank's Mayfair London office. You will have at least 3 to 5 years experience of 1 and 2 Level Support as an Engineer. Covering a range of various duties from; Desktop and Mobile support, to supporting our 150 + User base with 5-days a week onsite support with very limited to zero working from home, AV Support and other IT side-desk tasks. Your role will also allow you to work and learn from our Infrastructure, Communications, iSeries and Development Teams – semi-involved with various streams of IT work for 2024 (new imaging process – new ITSM tool – and many more projects coming in 2024). Main skills for the position: Required to cover onsite IT Support – Monday to Friday between our business hours of 08:00am -> 17:30pm (UK). As we work closely with our parent company in the Middle East and our European Branches, we require supporting ad-hoc out of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting / Root-Cause Analysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset Management, Ticket Queuing Management and general overall efficiency to deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support / 3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new as well as life cycling projects • Ensure all key data for the Bank's IT is up-to-date, relevant and maintenance to high-level, to comply with the Bank's auditing principals and processes. • Ensure the Support Team achieve SLA targets the business outlines and be part of a proficient and proactive Support Unit • Ability to educate and support User bases of varied level of IT knowledge • High standard support for our VIPs (C – Level and Heads of Departments) Technical Skills Required: • Exposure to Market Data, Bloomberg, Trader Support (bonus) • Microsoft Windows (all versions) experience to a high level (troubleshoot and effectively resolve issues by research/using knowledge bases in a confident way). • Active Directory to a medium-high level - security groups, administration/deployment, LDAP, ADSI. • Know-how of Citrix XenApps – Administration, Maintenance and Support of existing Citrix XenApps server farm • Windows Server Environment 2012/2016 - design, deployment, maintenance and support. • Networking - design/troubleshoot/installation (DNS – DHCP – VLAN – Proxy Understanding - TCP/IP and OSI) to a moderate to advance level • PowerShell to a moderate level • VPN troubleshooting and Support understanding necessary. • Router maintenance - wireless configuration, installation and setups This is a 12 month FTC position. The salary will be negotiable in the range £30K - £40K. Do send your CV to us in Word format along with your salary and notice period/availability.
