IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. The Client would like the following key skills: CCNP level networking Solarwinds – Service Desk Software experience Experience of Pal Alto firewalls Firemon – Network Security Devices and Policy Management Experience of Avaya PABX systems Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times The following is a list of technical skills required for the role: Technical/Functional skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies [Core/Leadership]) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.
IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at all levels within the business. To be considered you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad client and technology base through in-person, remote connectivity, telephone and/or Teams. You will be primarily responsible for network management including but not restricted to, Security, Compliance, New User Set-Up, Access, Privilege and configuration management across a broad range of networking and application facilities. Technical Competencies: Extensive experience of the Microsoft Windows Desktop essential A good practical knowledge of Microsoft cloud solutions including Office 365, Outlook, SharePoint,Azure, Teams & OneDrive highly desirable Proven experience with Active Directory, Desktop & Server solutions across the Microsoft stack Experience of network, printer, AV, UPS and Security hardware Experience of working within a Cybersecurity framework Overall appreciation of client system security, requirements and proven experience with relevant software and hardware solutions A good understanding of ISP solutions and connectivity requirements Wi-Fi solution experience & knowledge An understanding of the core IT compliance competencies for ITIL, GDPR & PCI/DSS etc. Personal Attributes: Excellent written and oral communication and interpersonal skills, especially comfortable with non-technical personnel Multi-tasking capabilities and ability to thrive in a fast-paced environment under pressure. Disciplined, with the ability to prioritise Experience working with internal and external resources to achieve consistently excellent service level3 Ability and desire to expand with changing marketplace and technology. Friendly, professional Passionate about Technology Recognises the importance of frequent and clear communication and documentation Courageous in the face of the unknown This is an office based position. The Client is based in Harrow. The salary for this position is £35K - £40K. Do send your CV to me in Word format along with your salary and notice period.
Senior Technical Infrastructure Project Manager Our Client is looking to recruit a Technical Infrastructure Project Manager with at least 10 to 15 years solid expertise to manage and oversee the technical processes. Must be someone has been through the cycle from 1st to 3rd line support and subsequently moved in to project management. You will be involved with project planning and delivering upgrades to hardware and software and decisions with senior management. You must therefore be able work at all levels and understand the full project life-cycle. Must be familiar with Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and Asia and therefore there will be travel required to meet various teams and heads of departments. The duration of this contract assignment is 6 months. The rate will be negotiable but probably in the range £550 to £700 per day for the right candidate. The role will be based in Milton Keynes. Please send your CV to us in Word format along with your daily rate and availability.
Junior Infrastructure Project Manager Our Client is looking to recruit an Junior Technical Infrastructure Project Manager with at least 3 to 5 years expertise to manage and oversee the technical processes, enhancements, upgrades and installation of new software and processes. Must be someone who has been through the cycle from 1st to 3rd line support and subsequently moved in to project management. You will be involved with project planning and delivering upgrades to hardware and software. Must be familiar with Active Directory and server 2013. An excellent manager and be able to lead and direct a team of techies. You must ideally have an ITIL certification. Ability to communicate effectively at all levels. The Client has sites scattered across the UK and therefore there will be travel required to meet various teams and heads of departments. Must be able to travel across UK, Europe and Asia occasionally. The role will be based in Milton Keynes. The salary for the role will be in the range £35K - £40K per annum plus Benefits. Please send your CV to us in Word format along with your salary and availability
Rejoignez une plateforme mainframe de grande envergure au service de 10 clients internesAu sein d'une division technique Mainframe, vous intégrez une plateforme de delivery mainframe gérant 10 clients internes aux activités variées. Vous occupez le poste d'Administrateur Système Storage et jouez un rôle clé dans la performance, la fiabilité et l'optimisation des environnements z/OS. Vos missions :Support et expertise techniqueAssurer le support N3 des MEO applicatives (APS) en cas d'indisponibilité de leurs fichiers Garantir la mise en condition opérationnelle du périmètre stockage et sauvegarde (vision logique, non hardware) Product Owner d'outils stratégiques :Gestionnaire des migrations DFHSM Tape Manager CA-1 Gestionnaire des catalogues TACM Outil de migration disques TDMF Outil d'analyse Vantage Contribution aux projets d'évolution :Participer aux projets d'évolution robotique et d'optimisation de la capacité disques (DASD) et tapes (VTS) des plateformes z/OS Réaliser l'analyse de l'existant, proposer des améliorations, participer aux mises en œuvre des solutions validées et mesurer les gains de manière récurrente Environnement technique:70 partitions de production (monoplex / sysplex / geoplex) Hardware : baies disques IBM, sauvegardes Virtual Tape Servers IBM et Robots IBM, 6 machines Z16 Compétence clé : expert SMS (règles d'allocation industrielle des fichiers du z/OS), ACS routines Confirmé en administration Storage mainframe Collaboration et communication :Capacité à travailler en mode projet : comprendre les besoins, exprimer les contraintes techniques en langage fonctionnel, convaincre les clients et suivre l'objectif jusqu'à sa réalisation Capacité à travailler en équipe, à réaliser de la documentation technique et du reporting Profil recherché :Expérience : 10 ans d'administration mainframe, dont 5 ans sur le stockage Compétences clés : expert SMS, ACS routines, administration Storage mainframe Langues : Anglais : maîtrise souhaitée (20 % des clients ne sont pas francophones), technique au minimum Italien : un plus Qualités : rigueur, fiabilité, autonomie, esprit d'équipe, capacité à travailler en mode projet Conditions:Disponibilité : poste soumis à astreinte Pourquoi nous rejoindre ? Intégrer une plateforme mainframe de grande envergure avec des environnements complexes et exigeants (Sysplex, Geoplex) Travailler sur des technologies IBM de pointe (Z16, VTS, DASD, TDMF, CA-1, DFHSM, Vantage) Contribuer à des projets d'optimisation et d'innovation robotique Évoluer dans un environnement international et multiculturel Bénéficier d'un haut niveau de responsabilité et d'autonomie
