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Technical Lead/Architect (Network Automation) Daily Rate - £600-£700 Duration - March 27 IR35 - Inside Location - Bristol, Birmingham, London, Some travel to Swindon 3 days onsite 2 from home. What we would like to see from you Strong hands‑on experience in Cisco data centre networking (NX‑OS, VXLAN EVPN) Proven ability to build and support automation in production environments Comfortable working across networking and software tooling Experience working in structured delivery environments with change control and governance Strong problem‑solving and troubleshooting skills across both network and automation layers Ability to work collaboratively with TDA, delivery, testing and operations teams Essential skills Cisco NX‑OS, including VXLAN BGP‑EVPN, vPC, SNMPv3, TACACS+ Cisco NDFC including fabric templates, Recalculate and Deploy, out‑of‑sync detection and image management. EVPN‑VXLAN and multi‑site EVPN architecture, including live production migration design and rollback within constrained change windows. Python for production‑quality automation and REST API integration (e.g. NDFC, ServiceNow, Infoblox, Red Hat AAP, Sentinel, Vault), including use of Python data structures to model intent and state. YAML data modelling, including Ansible role and playbook design. JSON data handling and schema validation, including understanding of JSON as an interchange format alongside Python dictionaries and YAML, and basic schema‑based validation concepts to support automation testing and assurance workflows (e.g. pyATS outputs, API responses). GitHub/Gitlab, including self‑hosted runner configuration, OIDC token handling, environment protection rules and workflow dispatch. pyATS and Genie, including testbed construction, NX‑OS parser usage, assertion patterns and automated rollback triggers on validation failure. GitOps principles, with Git treated as the control plane, including idempotency, branch protection, signed commits and four‑eyes enforcement via pipeline gates. Red Hat Ansible Automation Platform including execution environment design (container‑based), job template configuration and dynamic inventory integration (e.g. NetBox). Experience producing HLD/LLD documentation aligned to FCA / PRA regulated delivery standards, with decisions traceable to requirements and explicit risk acceptance. NetBox 4.x data modelling, custom fields and automation integration. Please share your latest CV LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and Level 2 support and is offered on a hybrid basis, with work primarily in London and some work from home flexibility. Day-to-day responsibilities include handling incoming support tickets, responding to user queries, and providing first-line technical assistance for hardware, software, and network issues. The role also involves performing more advanced second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge bases. The IT Support Analyst/Engineer will install and configure systems, manage user accounts and access permissions, monitor system performance, and assist with routine maintenance tasks and upgrades. Collaboration with other IT team members and clear communication with non-technical users are key aspects of the position. Qualifications · Candidates should possess strong Technical Support and Information Technology skills, including experience with common operating systems, hardware, and business applications. · Candidates should possess solid Analytical Skills and Troubleshooting abilities to diagnose issues, identify root causes, and deliver effective solutions. · Candidates should possess clear and professional Communication skills, with the ability to explain technical concepts to users at different levels of technical understanding. · Relevant certifications such as CompTIA A+, Network+, Microsoft, or similar credentials are beneficial, along with experience in Level 1 and Level 2 support environments. · Ability to work in a hybrid setting, manage priorities in a busy service desk environment, and maintain a customer-focused, inclusive approach when supporting diverse user groups. For this position you will have at least 5 years experience in IT as an IT Support Engineer with 1st and 2nd Level support experience - ideally in the Banking/Financial industry. In-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Responsible for the support and maintenance of the IT infrastructure and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place. · To provide IT Support and assistance to the branch's staff in a timely manner. · Responsible for the maintenance of the IT infrastructure of the Branch by providing first & Second line support of software, hardware and networking that includes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication). · Provide day to day support to the Admin and HR function to cover: joiners/leavers/movers process, CCTV & Paxton Card Access. · Assist the IT Manager in delivering various IT related projects by managing the day to day operational aspects of such projects. · End User Computing support for all staff. (eg Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.) · Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. · Good understanding of cybersecurity measures · Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times. · Preserve the Assets of the Office by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements. · Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions. · Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch. · To hold Administrator function for some of the systems housed at the Office. Responsible for the granting of access and maintenance of system matrixOverall networking equipment monitoring (ie Network Switches, Firewall and other appliances) and support inclusive of the server room. · To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness. · Manage inventory of computers, network equipment including tracking of purchased equipment and services. · To maintain and ensure that the BCP site is always ready for continuous bank operations · Important Business Services - IBS owner is to ensure the resilience of the IBS they are responsible for (Ensure appropriate RCSAs, CETs, KRIs are in place to monitor procedures and controls within their units) · Assist the HOD/Manager with implementing/putting in place, any applicable training/guidance/SOPs to staff relating to cyber security & operational resilience. · To maintain the branch Avaya IP Office Phone system and to ensure that the recording system is always up and running at all times. · To perform monthly infrastructure test and report for Risk Assessment. · Manage Incident Handling procedure (This includes monitoring as well as post-incident follow up). · Respond to IT service requests and incidents in a timely manner, prioritizing based on business impact, especially for critical banking functionsSupport the Branch operations as and when needed and any other tasks assigned by Management of the Branch. Data Integrity and Compliance Operationalize data strategy and communicate to the Data Owner or the Management any changes in their BAU requirements which involve data. · To ensure all data worked on and or/shared with internal/external clients are accurate, compliant and maintained in accordance with Company's data quality standards. · Handle all data in strict alignment with the General data protection Regulations (GDPR) principles. · Keep track of documents created by the team. · Escalate any suspected data breaches or privacy issues to the DPO promptly and without delays. · Ensuring any data sharing requests are discussed with HOD/DPO so that prior authorization is given and follows GDPR / department's SOPs. · Collaborate with DPO on data Protection Impact Assessment when introducing new systems or processes to ensure privacy risks are mitigated at the outset. Technical Skills Required - Proficient in common operating systems (Windows 11 and Linux, Server 2016 and later) - Providing AV support for branches - Software proficiency – O365, Onedrive, Teams, Sharepoint, Bloomberg, FXT, SEP, SEE, ME Endpoint Protection, Murex, Swift, 1AML, SIBS, GFMS, COP, Refinitiv, Syncovery, SQL Server, Paxton, VBR, VRO and VeeamOne - Proficient in Imaging windows machines, image creation & management, GPO, and AD - Networking Fundamentals – DNS, DHCP, TCP/IP, and LAN/WAN. - Good understanding of Vmware; ESXI, vSphere, vCenter, Fortigate Firewalls, Cisco Switches - Good understanding of patching practices and troubleshooting - Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment. - AV support (conference phones, Logitech meeting room solutions etc.) - Proficient in programming languages - Project management - Data analysis and reporting Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) This is a 5 days in the office role in Central London. The contract duration is 3 months. The daily rate will depend upon experience. Do send your CV to us in Word format along with your daily rate and availability.

Senior Service Delivery Analyst - Hybrid - Higher rates will only be paid for exceptional candidates Can be based in either Portsmouth or Perth Join a team responsible for supporting the delivery and continual improvement of business-critical IT services within a complex enterprise environment. The position is ideal for an experienced Service Delivery professional with strong ITIL knowledge, stakeholder management skills, and a passion for driving service excellence. Senior Service Delivery Analyst Responsibilities Support the management and continual improvement of business-critical IT services. Monitor service performance and produce service reporting and management information. Manage major incidents, escalations, and service issues through to resolution. Support supplier governance activities, service reviews, and performance management. Work closely with business and IT stakeholders to ensure effective service delivery. Support service continuity, compliance, and risk management activities. Assist with the transition of new or changed services into live operation. Identify and deliver service improvement initiatives that enhance operational performance. Senior Service Delivery Analyst Skills and Experience Experience within a Service Delivery Management or Service Support role. Experience supporting business-critical IT services within a large organisation. Experience of a regulated environment would be a distinct advantage ITIL Foundation Certification (v3 or v4). Strong analytical skills with experience producing service reports and performance metrics. Experience managing major incidents, escalations, and operational service issues. Excellent stakeholder engagement and communication skills. Experience with ServiceNow or similar ITSM platforms desirable. Experience working within Agile delivery environments desirable. Experience supporting services within regulated industries would be advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Role: Google Workspace SME Rate: £ PRICE IN inside IR35 Location: Knutsford Cheshire FT onsite Duration: 6 months + We are looking for an experienced Google Workspace Architect and Subject Matter Expert (SME) to support the design, development and delivery of a large-scale Google Workspace implementation for a major enterprise client. This role carries particular emphasis on business continuity: the successful candidate will have hands-on experience designing and building solutions that enable the invocation of crisis management and business continuity processes from a Microsoft 365 environment into Google Workspace, ensuring organisations can maintain communication, collaboration and operational continuity when their primary Microsoft toolset is unavailable. This is a hands-on architecture and delivery role, combining strategic solution design with deep technical SME input, working alongside delivery, security and business continuity teams to embed Google Workspace as a resilient secondary/crisis platform within a predominantly Microsoft-based enterprise estate. Key Responsibilities * Lead the architecture, design and technical delivery of Google Workspace solutions across a large-scale enterprise environment (10,000+ users), including Gmail, Drive, Meet, Chat, Calendar, Admin Console and related services. * Design and build the technical solution enabling business continuity / crisis management invocation - i.e. failover, activation and operational cutover processes that move critical communication and collaboration capability from Microsoft 365 (Teams, Outlook, SharePoint) to Google Workspace during an incident. * Define the end-to-end crisis activation workflow: triggers, identity and access provisioning, data/user onboarding, communication cascade, and rollback/deactivation procedures. * Act as the primary SME for Google Workspace within the programme, providing technical guidance, best practice and governance to delivery teams, architects and business stakeholders. * Design secure, scalable Google Workspace architectures covering identity and access management (including federation/SSO with Microsoft Entra ID / Active Directory), data security, DLP, device management and compliance. * Develop integration patterns between Google Workspace and Microsoft 365 / Azure AD to support hybrid operation and crisis interoperability. * Produce architecture artefacts: solution designs, high-level and low-level design documents, runbooks, crisis invocation playbooks and operational procedures. * Support business continuity and disaster recovery planning, working with BC/DR, security and risk teams to align the Google Workspace crisis solution with wider organisational resilience strategy. * Lead or support proof-of-concept (PoC) and pilot phases, demonstrating crisis invocation capability to business and technical stakeholders. * Provide technical leadership through implementation, migration, testing (including crisis simulation/failover testing) and hypercare phases. * Mentor and provide technical direction to junior engineers and consultants within the delivery team. * Engage directly with client stakeholders, presenting solution designs, trade-offs and recommendations at both technical and business level. Essential Experience & Skills * 10+ years of delivery experience in Google Workspace implementation, architecture or engineering, ideally within large, complex, regulated organisations (e.g. financial services or similar large-scale enterprises). * Current Google Workspace certification(s) - e.g. Google Workspace Administrator certification and/or other relevant Google Cloud/Workspace credentials. * Proven, demonstrable experience designing and delivering a business continuity / crisis management solution enabling invocation from Microsoft 365 to Google Workspace, including practical knowledge of the technical, security and operational challenges involved. * Strong hands-on expertise across core Google Workspace services: Admin Console, Gmail, Drive/Shared Drives, Meet, Chat, Calendar, Groups, Vault, and endpoint/device management. * Solid understanding of Microsoft 365 architecture (Exchange Online, Teams, SharePoint, Azure AD/Entra ID) sufficient to design credible interoperability and failover solutions between the two platforms. * Experience with identity and access management, federation and SSO across hybrid Microsoft/Google environments. * Track record of delivering enterprise-scale technology solutions for large organisations, including large user-base migrations and rollouts. * Strong understanding of business continuity planning, disaster recovery principles and crisis management frameworks. * Excellent stakeholder management, communication and documentation skills, with the ability to translate technical design into business-understandable terms. * Experience operating within formal delivery frameworks (Agile/Waterfall), producing SOWs, design authority documentation and governance artefacts as required. Desirable Experience * Experience within financial services or other highly regulated, security-conscious industries. * Familiarity with SOC/Hypercare operating models and post-go-live operational support. * Experience with scripting/automation (e.g. Google Apps Script, GAM, Google Workspace APIs) to support crisis invocation automation. * Prior consulting or systems integrator experience delivering into large client engagements. * Relevant security or architecture certifications (e.g. TOGAF, CISSP, Google Professional Cloud Architect). Please share your latest CV LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.