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Problem Manager - Remote - Outside IR35 Must have an active SC Clearance The role covers Problem Records, Known Errors, Workarounds, trend analysis, Post Incident Reviews and continual service improvement. This position is suited to an experienced Problem Manager with strong IT service management expertise who is comfortable working across technical teams, customers and senior service stakeholders. Problem Manager Responsibilities Own and manage the end-to-end Problem Management process and associated governance. Lead Root Cause Analysis (RCA) investigations into major, recurring and complex incidents. Coordinate technical and service teams to identify underlying causes of service issues. Create, maintain and manage Problem Records throughout their lifecycle. Identify and document Known Errors and appropriate Workarounds. Develop and track corrective and preventative actions through to completion. Analyse incident trends and recurring service issues to identify potential problems before further disruption occurs. Lead Post Incident Reviews (PIRs) and ensure agreed actions are documented and completed. Drive continual service improvement initiatives based on problem trends, RCA findings and lessons learned. Ensure lessons learned are captured, communicated and embedded across relevant service teams. Produce clear Root Cause Analysis reports for customers, leadership and service teams. Work closely with Incident Management, Change Management, technical resolver groups and service stakeholders to improve service stability. Problem Manager Skills and Experience Strong experience working within Problem Management in complex IT service environments. Proven experience owning and governing the Problem Management lifecycle. Strong Root Cause Analysis (RCA) experience. Experience leading Post Incident Reviews (PIRs) following major or recurring incidents. Experience creating and managing Problem Records and Known Error Records. Strong understanding of Known Error Management and the development of operational Workarounds. Experience producing and managing Corrective Action Plans and Preventative Improvement Plans. Strong incident trend analysis and recurring problem identification experience. Experience driving continual service improvement and preventative action initiatives. Strong understanding of IT service management processes and the relationship between Problem, Incident and Change Management. Experience producing RCA reports, service improvement documentation and lessons learned. Strong stakeholder management and communication skills across technical teams, customers and senior leadership. Strong analytical and problem-solving skills with the ability to coordinate multiple technical teams through complex investigations. ITIL knowledge and experience within an ITIL-aligned service environment would be highly advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Secure Innovation is part of CGI's Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. Our systems are engineered for performance, security, reliability and scalability; built with modern CI and CD tooling and techniques. We are currently looking for an experienced Python Software Engineer to join our team – being able to think outside of the box to overcome technical challenges is essential!

At CGI, we help public sector organisations make technology decisions that create lasting value for the communities they serve. As a Senior Solution Architect supporting one of our largest Local Government accounts, you'll shape solutions across a diverse technology estate and influence major transformation, application modernisation and strategic change. You'll take ownership of complex architectural decisions, explore creative approaches to evolving technology challenges and provide trusted advice that turns business needs into practical, secure and supportable solutions. Working alongside Enterprise Architects, technical specialists, delivery teams and client stakeholders, you'll be part of a collaborative community where expertise is shared, ideas are encouraged and you're supported to broaden your impact and help shape the future of Local Government technology. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Whilst this is a hybrid position you will need to attend CGI and client offices in Glasgow at least 3 days per week.

Job title: Maximo Database Administrator Location: Derby (Hybrid, 1-2 days per week onsite) IR35: Inside IR35 Contract Length: May 27 Day Rate: £700 - £800 The Opportunity We are seeking an experienced Maximo Database Administrator to join a high-profile programme supporting critical enterprise systems. This is an excellent opportunity for a database specialist with strong DB2 expertise and experience supporting IBM Maximo Application Suite (MAS) environments. You will play a key role in database migration, optimisation, security, and ongoing administration, ensuring the platform remains secure, performant, and highly available. Key Responsibilities * Lead and support Oracle-to-DB2 database migration activities. * Administer, maintain, and tune IBM DB2 database environments. * Design and implement robust backup, recovery, and disaster recovery strategies. * Optimise database performance across IBM Maximo Application Suite (MAS) environments. * Ensure database security, governance, and compliance requirements are met. * Refactor and convert Oracle PL/SQL stored procedures for DB2 compatibility. * Monitor database health, troubleshoot performance issues, and implement improvements. * Work closely with infrastructure, application, and development teams to deliver database solutions. Essential Skills & Experience * Proven experience delivering Oracle-to-DB2 migrations. * Strong hands-on experience with DB2 administration, configuration, and performance tuning. * Experience developing and implementing backup and recovery solutions. * Knowledge of IBM Maximo Application Suite (MAS) database architecture and performance optimisation. * Strong understanding of database security, compliance, and best practices. * Experience refactoring and converting PL/SQL stored procedures for DB2 environments. * Excellent troubleshooting and stakeholder communication skills. Desirable * Experience working within large-scale enterprise or public sector environments. * Knowledge of high-availability and disaster recovery solutions. * Experience supporting business-critical applications hosted on DB2. What's on Offer? * Long-term contract opportunity. * Hybrid working arrangement with limited onsite travel to Derby. * Opportunity to work on a major enterprise transformation programme. * Collaborative and technically challenging environment. If you are an experienced DB2 Database Administrator with Maximo experience and a strong background in database migration and optimisation, we would like to hear from you. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Secure Innovation is part of CGI's Space, Defence and Intelligence business unit, focused primarily on the delivery of contemporary and innovative technical solutions for the government agencies most challenging problems. Our teams work alongside our clients to help them understand how to exploit technologies to maintain competitive advantage. Our systems are engineered for performance, security, reliability and scalability; built with modern CI and CD tooling and techniques. We are currently looking for a Site Reliability Engineer with prior Oracle experience to help with the support and enhancement of novel software solutions – being able to think outside of the box to overcome technical challenges is essential!