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Senior IT Infrastructure & Systems Lead Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment. We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure. The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications. The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence. Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.. The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period This role is totally hands-on. Role Description The Senior IT Infrastructure & Systems Lead is a full-time hybrid role based in London, with flexibility for some work-from-home arrangements. This role is responsible for overseeing the day-to-day operation, maintenance, and improvement of the company's IT infrastructure, including networks, servers, and core systems. The person in this role will lead and mentor technical staff, manage system performance and availability, and coordinate responses to incidents and service requests. Typical tasks include monitoring network and system health, implementing security measures, resolving technical complex issues, planning upgrades, and collaborating with stakeholders to align technology solutions with business needs. The role also involves vendor management, documentation of infrastructure and procedures, and contributing to IT strategy and roadmap decisions. Qualifications · Candidates should possess strong skills in Network Administration and Information Technology for managing and optimizing infrastructure and systems. · Candidates should possess solid Technical Support and Troubleshooting skills to diagnose, resolve, and prevent complex IT issues. · Candidates should possess expertise in Network Security to implement, monitor, and improve security controls and practices. · Extensive experience in leading IT infrastructure projects, including planning, implementation, and migration activities. · Proven ability to manage and mentor IT teams, with strong communication and stakeholder management skills. · Experience with server and cloud technologies, virtualization, backup and recovery, and IT monitoring tools. · Relevant professional certifications (eg, CompTIA Network+, CCNA, MCSE, or similar) are beneficial. · Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management · Administer, maintain, and optimize Windows and Linux server environments. · Manage VMware virtualized infrastructure (vSphere 8 and above). · Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. · Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. · Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). · Support endpoint DLP, SIEM, and security monitoring tools (eg, Splunk, Tenable). · Manage patching processes using ManageEngine Patch Manager Plus. · Support Microsoft 365 services and related cloud technologies. · In depth understanding of Cyber ​​security · Monitor system performance, capacity, availability, and infrastructure health. · Ensure compliance with IT governance, security policies, and operational standards. End-User Computing & Branch Support · Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. · Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. · Manage OS deployment, imaging, image creation, maintenance, and software packaging. · Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. · Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. · Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support · Support and administer business-critical applications, including: · Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP · Support enterprise file synchronization and replication solutions (eg, Syncovery, other SFTP). Networking • Configure and support Cisco switches and routers. • Administer FortiGate firewall environments. • Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management · Support vulnerability management using tools such as Tenable. · Manage security monitoring and log analysis tools (eg, Splunk). · Perform SSL/TLS certificate lifecycle management using OpenSSL. · Create and manage CSRs, certificate chains, and private keys. · Ensure adherence to cybersecurity policies, standards, and regulatory requirements. · Support physical access control systems (eg, Paxton) Operating Systems · Windows 11 · Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization · VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 · ManageEngine Patch Manager Plus SaaS solutions SQL Server Security · Symantec Endpoint Protection (SEP) · Symantec Endpoint Encryption (SEE) SentinelOne – EDR/XDR Endpoint DLP solutions Firewall administration · Vulnerability management tools (eg, Tenable) SIEM tools (e.g., Splunk) Networking Cisco Switches and Routers · FortiGate Firewalls · LAN/WAN networking and routing Hardware & Storage Dell PowerEdge Servers · Dell PowerVault SAN Storage Education Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The role is based in Central London and initially will be 5 days per week in the office. This is a 12 month FTC position. The salary for the role will be around £70K - £75K. Do send your CV to us in Word format along with your salary and availability.

Salesforce Developer - SC Cleared / Outside IR35 Our client is looking for a Salesforce Developer with hands on experience designing and implementing Salesforce solutions. hands on development experience across Apex, Lightning Web Components, configuration, and integrations where required. The contract is for 3 months initially outside IR35 with extensions likely. The role is based remotely. Candidates need to be based in the UK. To be considered for the position please forward your CV. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Information Security Manager with Network Engineering Skills Our Client is a bank based in Central London who are looking to recruit a seasoned professional with at least 7 to 10 years expertise level Information Security coupled with Hands-on Network Engineering. The role is mainly Information Security – Data Security and split circa 80% with 20% Network Engineering – so you do need to be hands-on technically. You will ideally have circa 5+ years of work experience with Network Engineering coupled with over 10 years experience with Cisco Systems Products Role Description The Information Security Manager with Network Engineering Skills is a full-time hybrid role based in London, with the flexibility to work from home part of the week. The role oversees the design, implementation, and continuous improvement of information security policies, procedures, and controls across networks and systems. Day-to-day responsibilities include managing the Information Security Management System (ISMS), monitoring cybersecurity and network security events, coordinating incident response, and ensuring compliance with relevant standards and regulations. The person in this role will collaborate with IT and business stakeholders to assess risks, implement technical and procedural safeguards, and support secure network architecture and configuration. Additional tasks include producing security documentation, leading security awareness initiatives, and providing guidance on secure network engineering practices. Qualifications · Strong skills in Information Security Management and Information Security, with experience defining and enforcing security policies and governance. · Hands-on expertise with Information Security Management Systems (ISMS), including implementation, maintenance, and audit readiness. · Proficiency in Cybersecurity and Network Security, covering threat detection, vulnerability management, network hardening, and incident response. · Demonstrated network engineering experience (eg, routing, switching, firewalls, VPNs, secure network design). · Relevant certifications such as CISSP, CISM, CISA, CompTIA Security+, or similar are beneficial. · Experience with regulatory and compliance frameworks (eg, ISO 27001, GDPR, NIST) and security best practices. · Ability to analyze complex technical environments, communicate clearly with both technical and non-technical stakeholders, and document security requirements and processes. · Bachelor's degree in computer science, information security, engineering, or a related field, or equivalent professional experience. Key Networking Skills Required: Cisco Network Switches Layer 2 and 3 (Catalyst 9K) – CCNP Level, Expert Level Preferred Routing protocol – OSPF (Catalyst 9K) – CCNP Level, Expert Level Preferred Cisco Switch Stacking (Cat 9K Switches 9600, 9300. 9200) Virtual Routing and Forwarding – (Catalyst 9600) Internetworking Troubleshooting - CCNP Level, Expert Level Preferred High Availability and Disaster Recovery - CCNP Level, Expert Level Preferred Security/Cyber ​​​​Security Skills Required: Cisco Firepower Firewalls (ASA, FTD) - CCNP Level, Expert Level Preferred Palo Alto Firewalls – Specialist Level, Architect Level Preferred Cisco Layer 2 Port Security Network Access Control including Cisco ISE, TACACS etc. Network Detection and Response Network Encryption (Site to Site VPN's) Cisco Secure Client (ASA) Network IPS (Trellix) Network Zero Day (Trellix NX or similar) Host Zero Day (Trellix HX or similar) Cyber ​​Security Network Control Incident Investigation with the assistance of group cyber security experts – Tier 1, Tier 2 to 3 preferred, using LogRhythm SIEM a bonus Host End Point Protection (Symantec) Host IPS Preferred Skills and Knowledge Vulnerability Management (Scanning for Vulnerabilities and classifying the risk, CIS Benchmark Scanning and compliance) – Using Rapid7 a bonus Knowledge of Penetration Testing, understanding of the types of testing and their advantages and disadvantages Security Zone Design and considerations Network and Security Architecture Design and Considerations Understanding of Information Security (Confidentiality, Integrity, Availability), MITER ATT&CK, NIST, ISO 27001, SIEM use cases for key controls etc Risk Management in Cyber ​​Security, SSL Blind spots, what causes them and how to mitigate Malware/Ransomware and how to mitigate along with Penetration testing concepts Understanding of White/Black/Grey Box penetration testing. Developing Security policies and procedures and conducting audits/risk assessments Handling crisis situations during security incidents The role is hybrid 3 days in the office in Central London. The rate for this role will be in the range £500 pd to £650 pd. This is a 3-month assignment. Do send your CV to us in Word format along with your salary and notice period.

Information Security Manager with Network Engineering Skills Our Client is a bank based in Central London who are looking to recruit a seasoned professional with at least 7 to 10 years expertise level Information Security coupled with Hands-on Network Engineering. The role is mainly Information Security – Data Security and split circa 80% with 20% Network Engineering – so you do need to be hands-on technically. You will ideally have circa 5+ years of work experience with Network Engineering coupled with over 10 years experience with Cisco Systems Products Role Description The Information Security Manager with Network Engineering Skills is a full-time hybrid role based in London, with the flexibility to work from home part of the week. The role oversees the design, implementation, and continuous improvement of information security policies, procedures, and controls across networks and systems. Day-to-day responsibilities include managing the Information Security Management System (ISMS), monitoring cybersecurity and network security events, coordinating incident response, and ensuring compliance with relevant standards and regulations. The person in this role will collaborate with IT and business stakeholders to assess risks, implement technical and procedural safeguards, and support secure network architecture and configuration. Additional tasks include producing security documentation, leading security awareness initiatives, and providing guidance on secure network engineering practices. Qualifications · Strong skills in Information Security Management and Information Security, with experience defining and enforcing security policies and governance. · Hands-on expertise with Information Security Management Systems (ISMS), including implementation, maintenance, and audit readiness. · Proficiency in Cybersecurity and Network Security, covering threat detection, vulnerability management, network hardening, and incident response. · Demonstrated network engineering experience (eg, routing, switching, firewalls, VPNs, secure network design). · Relevant certifications such as CISSP, CISM, CISA, CompTIA Security+, or similar are beneficial. · Experience with regulatory and compliance frameworks (eg, ISO 27001, GDPR, NIST) and security best practices. · Ability to analyze complex technical environments, communicate clearly with both technical and non-technical stakeholders, and document security requirements and processes. · Bachelor's degree in computer science, information security, engineering, or a related field, or equivalent professional experience. Key Networking Skills Required: Cisco Network Switches Layer 2 and 3 (Catalyst 9K) – CCNP Level, Expert Level Preferred Routing protocol – OSPF (Catalyst 9K) – CCNP Level, Expert Level Preferred Cisco Switch Stacking (Cat 9K Switches 9600, 9300. 9200) Virtual Routing and Forwarding – (Catalyst 9600) Internetworking Troubleshooting - CCNP Level, Expert Level Preferred High Availability and Disaster Recovery - CCNP Level, Expert Level Preferred Security/Cyber ​​​​Security Skills Required: Cisco Firepower Firewalls (ASA, FTD) - CCNP Level, Expert Level Preferred Palo Alto Firewalls – Specialist Level, Architect Level Preferred Cisco Layer 2 Port Security Network Access Control including Cisco ISE, TACACS etc. Network Detection and Response Network Encryption (Site to Site VPN's) Cisco Secure Client (ASA) Network IPS (Trellix) Network Zero Day (Trellix NX or similar) Host Zero Day (Trellix HX or similar) Cyber ​​Security Network Control Incident Investigation with the assistance of group cyber security experts – Tier 1, Tier 2 to 3 preferred, using LogRhythm SIEM a bonus Host End Point Protection (Symantec) Host IPS Preferred Skills and Knowledge Vulnerability Management (Scanning for Vulnerabilities and classifying the risk, CIS Benchmark Scanning and compliance) – Using Rapid7 a bonus Knowledge of Penetration Testing, understanding of the types of testing and their advantages and disadvantages Security Zone Design and considerations Network and Security Architecture Design and Considerations Understanding of Information Security (Confidentiality, Integrity, Availability), MITER ATT&CK, NIST, ISO 27001, SIEM use cases for key controls etc Risk Management in Cyber ​​Security, SSL Blind spots, what causes them and how to mitigate Malware/Ransomware and how to mitigate along with Penetration testing concepts Understanding of White/Black/Grey Box penetration testing. Developing Security policies and procedures and conducting audits/risk assessments Handling crisis situations during security incidents The role is hybrid 3 days in the office in Central London. The salary for this role will be in the range £85K - £100K + Benefits. Do send your CV to us in Word format along with your salary and notice period.

Cisco SD-WAN Engineer 3 Month Contract Remote Occasional UK Customer Site Visits We're recruiting for an experienced Cisco SD-WAN Engineer to join our client's network team on an initial 3 month contract. This is a hands on 3rd Line Support role supporting a complex enterprise Cisco environment, with a strong focus on Cisco SD-WAN (Viptela/Catalyst SD WAN). You'll troubleshoot complex incidents, support BAU operations, assist with network changes, and provide technical expertise across the SD-WAN estate. Skills & Experience Strong 3rd Line Network Support experience Excellent Cisco SD-WAN (Viptela/Catalyst SD-WAN) skills Cisco routing & switching (BGP, OSPF, EIGRP) Experience supporting enterprise WAN environments Strong troubleshooting and fault-finding skills CCNP Enterprise or equivalent experience desirable This is a predominantly remote role, with occasional travel to UK customer sites as required. IR35 Status - awaiting SDS

Key Deliverables Conduct accessibility assessments and audits of digital services and products against WCAG 2.2 AA standards. Provide independent accessibility assurance and expert advice to delivery teams throughout the software development lifecycle. Produce clear audit reports, risk assessments and recommendations to support compliance and service improvement. Support the resolution and prioritisation of accessibility defects and non-compliances. Contribute to the continuous improvement of the organisation's capability in accessibility. Support the maintenance and publication of accessibility statements and associated compliance evidence. Identify opportunities for increased automation and innovation within accessibility testing and assurance practices. Desirable criteria: -Experience working within UK Government or public sector digital services. -Knowledge of the Government Digital Service (GDS) Service Standard and accessibility monitoring requirements. -Experience using tools such as Axe, ARC Toolkit, WAVE, Accessibility Insights, JAWS, NVDA, VoiceOver and TalkBack. -Relevant accessibility qualifications (IAAP CPACC, WAS, CPWA or equivalent). Essential criteria: -Demonstrable experience of digital accessibility testing, including manual testing, automated testing tools and assistive technologies across multiple browsers, devices and operating systems. -Strong knowledge of the Web Content Accessibility Guidelines (WCAG) 2.2 AA and Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations, with the ability to interpret and apply these standards in assurance activities. -Proven experience conducting accessibility audits, holistic accessibility reviews and assistive technology testing, producing clear findings and compliance reports. -Experience supporting Agile delivery teams to embed accessibility requirements within acceptance criteria, quality assurance processes and testing approaches. -Ability to identify, prioritise and communicate accessibility issues, working collaboratively with technical and non-technical stakeholders to develop pragmatic remediation plans. -Experience producing, reviewing and supporting the publication of accessibility statements in line with regulatory requirements. -Strong understanding of user-centred design and accessibility best practice, ensuring quality assurance activities reflect the needs of users with disabilities. -Experience assessing accessibility assurance practices and recommending improvements to testing standards, frameworks and governance processes. -Ability to identify opportunities to improve accessibility assurance through automation, emerging technologies and AI-enabled testing approaches. -Experience using a range of accessibility testing and monitoring tools to assess accessibility compliance across complex digital estates. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

We are looking for a number of SC cleared Dynatrace Engineers to be responsible for establishing, operating and continually enhancing the Dynatrace platform across a large Application Management Estate. Key Responsibilities will include: Observability Strategy & Platform Ownership - Own the Dynatrace platform and observability roadmap. - Define monitoring, instrumentation and service mapping standards across the application estate. - Ensure Dynatrace is integrated effectively with ServiceNow and other approved toolsets. - Maintain a comprehensive view of application, infrastructure and service dependencies. Service Monitoring & Performance Engineering - Establish end-to-end service monitoring across applications, databases, interfaces and infrastructure. - Analyse application performance, capacity and availability trends. - Identify emerging risks, bottlenecks and degradation before they impact users. - Support proactive performance optimisation and resilience improvement activities. Incident Management & Root Cause Analysis - Utilise Dynatrace AI and observability insights to detect, analyse and diagnose service issues. - Support rapid identification of root causes across complex multi-supplier environments. Other areas of responsibility will also include Application Lifecycle Management Support and CMDB & Dependency Management. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Our Client are looking for a SC cleared C++ Software Engineer to join a busy team. The projects are typically focused on communications and analytics, targeting a variety of platforms from bare-metal through to large-scale Android and Linux deployments. We're looking for developers who thrive on diverse requirements, capable of jumping from front-end design to embedded platform development throughout their working week. Much of the existing work uses C++, with a strong understanding of languages such as Python, C, Kotlin, JavaScript and Rust, would be great. The team focuses on user-driven applications, often involving bespoke hardware solutions. While not required, the best candidates are those with strong fundamentals in Radio Frequency (RF) communications and a desire to learn more. Due to the nature of the work, this position requires candidates to be working full time onsite a minimum of 4 days per week. Key Responsibilities - Designing a new clean-slate product with complete autonomy over its architecture. - Adding new capabilities to, or replacing a core component of, an existing product. - Throwing together a quick-and-dirty prototype to confirm the feasibility of a proposed technical approach; iterating until it meets requirements. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

ServiceNow Technical Consultant (ITSM / ITOM) We are seeking an experienced ServiceNow Technical Consultant with strong platform build and integration expertise to support the delivery of enterprise-scale ITSM and ITOM implementations. The successful candidate will be responsible for designing, configuring, developing, and supporting ServiceNow solutions aligned to business and operational requirements. Key Responsibilities Platform Administration & Governance * Administer and maintain the ServiceNow platform across development, test, and production environments * Manage user accounts, groups, roles, and access controls * Configure and maintain platform security, including ACLs and role-based access control (RBAC) * Support instance governance, upgrade planning, patching, cloning, and release management activities * Monitor platform health, performance, and compliance with organisational standards Platform Configuration & Development * Configure and customise core ServiceNow modules, particularly ITSM and ITOM * Design and develop workflows, Flow Designer automations, business rules, client scripts, UI policies, and notifications * Perform UI customisation using Service Portal, Workspace, forms, related lists, and catalog items * Develop and maintain integrations using REST/SOAP APIs, IntegrationHub, MID Server, and third-party connectors * Support CMDB design, discovery, event management, and service mapping activities where applicable * Produce scalable and maintainable technical solutions aligned to platform best practices Implementation & Delivery * Work collaboratively with solution architects, business analysts, project managers, and stakeholders throughout the implementation lifecycle * Translate functional and technical requirements into ServiceNow solutions * Participate in sprint planning, technical design workshops, and code reviews * Support testing activities including SIT, UAT, regression, and defect resolution * Contribute to deployment planning and post-go-live support # Documentation & Best Practice * Produce and maintain technical documentation, configuration records, and knowledge articles * Ensure developments align with ServiceNow development standards and governance processes * Provide technical guidance and mentoring to junior developers or administrators where required Required Skills & Experience * Proven experience delivering ServiceNow ITSM and/or ITOM implementations * Strong hands-on experience with: o Platform administration and configuration o Workflow development and Flow Designer o Business Rules, Client Scripts, UI Policies, and ACLs o RBAC and security configuration o Service Catalog and request workflows o Integration development using REST/SOAP APIs and IntegrationHub * Experience with CMDB, Discovery, Event Management, or Service Mapping is highly desirable * Strong understanding of ServiceNow platform architecture and best practices * Experience working in Agile delivery environments * Ability to troubleshoot complex technical issues across integrations and platform functionality Mandatory Certifications Candidates must hold the following current certifications from ServiceNow: * Certified System Administrator (CSA) * Certified Implementation Specialist - IT Service Management (CIS-ITSM) Desirable Certifications * Certified Application Developer (CAD) * Certified Implementation Specialist - Discovery * Certified Implementation Specialist - Event Management * Certified Implementation Specialist - Service Mapping Personal Attributes * Strong problem-solving and analytical skills * Excellent stakeholder communication and collaboration abilities * Ability to work independently and within cross-functional teams * Detail-oriented with a focus on quality and maintainability * Proactive approach to continuous improvement and platform optimisation Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Senior Service Delivery Analyst - Hybrid - Higher rates will only be paid for exceptional candidates Can be based in either Portsmouth or Perth Join a team responsible for supporting the delivery and continual improvement of business-critical IT services within a complex enterprise environment. The position is ideal for an experienced Service Delivery professional with strong ITIL knowledge, stakeholder management skills, and a passion for driving service excellence. Senior Service Delivery Analyst Responsibilities Support the management and continual improvement of business-critical IT services. Monitor service performance and produce service reporting and management information. Manage major incidents, escalations, and service issues through to resolution. Support supplier governance activities, service reviews, and performance management. Work closely with business and IT stakeholders to ensure effective service delivery. Support service continuity, compliance, and risk management activities. Assist with the transition of new or changed services into live operation. Identify and deliver service improvement initiatives that enhance operational performance. Senior Service Delivery Analyst Skills and Experience Experience within a Service Delivery Management or Service Support role. Experience supporting business-critical IT services within a large organisation. Experience of a regulated environment would be a distinct advantage ITIL Foundation Certification (v3 or v4). Strong analytical skills with experience producing service reports and performance metrics. Experience managing major incidents, escalations, and operational service issues. Excellent stakeholder engagement and communication skills. Experience with ServiceNow or similar ITSM platforms desirable. Experience working within Agile delivery environments desirable. Experience supporting services within regulated industries would be advantageous. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. As a Senior Credit Risk Analyst, you'll play a key role in shaping the future of our lending portfolios. You'll be at the forefront of credit decision optimisation, using data-driven insights to refine our strategies across the credit risk lifecycle. You'll help ensure lending decisions remain accurate, responsible, and aligned with our risk appetite and business goals, while supporting growth, customer outcomes and regulatory expectations. This is a high-impact role where your analytical expertise and curiosity will directly influence our ability to lend safely and fairly. Key Responsibilities - Develop expert understanding of new business originations and in-life credit risk management, including all aspects of credit decisioning and customer journeys - Optimise our credit underwriting - both automated and manual - to improve accuracy, efficiency, and control - Monitor and evaluate strategy performance, including underwriting, limit changes to drive performance improvements. - Investigate and develop new data sources to enhance insight and decision capability - Build and maintain datasets, dashboards and MI to support data-driven strategy decisions - Support business growth and profitability while balancing risk, reward and responsible lending - Work closely with 2LoD Credit Risk and Compliance to ensure strategies align with risk appetite and regulatory expectations - Collaborate with Product, Data and Engineering teams to deliver rapid, safe implementation of credit rules and enhancements - Produce thoughtful, actionable analysis and clear recommendations for decision-makers

About the role We are seeking a highly motivated and experienced Product Manager to lead the development and delivery of solutions that enhance the efficiency, accuracy, and scalability of configuration promotion and customer onboarding automation across environments. This role is pivotal to drive value to our customers quickly by enabling a seamless and intuitive user experience (UX) that empowers internal teams to manage configuration promotion processes for large-scale enterprise applications with ease and confidence. You will also be responsible for product management of customer onboarding automation, helping to streamline and accelerate the onboarding process through innovative tooling and process improvements. You will manage the product backlog, define and deliver roadmap items, and collaborate with cross-functional teams to ensure successful implementation and adoption of new capabilities. The successful candidate will enter an agile team of product and technology professionals working from home full-time with face-to-face meetings where required. Calls are used daily to facilitate development of the product using Teams and live shares. Responsibilities: Define and execute a product strategy and roadmap focused on improving configuration promotion & onboarding processes and enabling intuitive UX. Manage and prioritise the product backlog, ensuring alignment with business goals, technical feasibility, and user needs. Collaborate with design and engineering teams to implement a user experience that simplifies and streamlines configuration promotion tasks. Work closely with engineering, customer success, and operations teams to deliver high-impact solutions. Dive deep into the life of implementation consultants to understand onboarding and configuration promotion processes. Identify and implement repeatable models and automation opportunities to streamline configuration workflows. Act as the voice of the customer and internal teams to ensure product decisions are informed by real-world challenges and opportunities. Use analytics and feedback loops to monitor product performance, identify areas for improvement, and iterate quickly. Collaborate with customer-facing teams to gather insights, resolve pain points, and drive adoption of new capabilities.

About the role We have an exciting opportunity for a Java Engineer to join the elementsuite team, with a passion for clean code, elegant architecture, and efficient delivery. This is a hands-on role where you'll be developing the elementsuite platform and its foundational services - all mission-critical components that underpin our software stack. You'll be working with Java (and Rust where needed), developing robust, secure, and scalable applications. As part of a small, elite team, you'll have the freedom and responsibility to shape our platform's future. elementsuite is rewriting the rulebook on how enterprise software is built. Our cloud-native platform powers flexible, scalable, and beautifully simple HR and workforce management solutions. At the start of this year, elementsuite and Zellis joined forces to create an AI-enabled, end-to-end HR, WFM and Pay solution. We already support some of the biggest brands in the UK & Ireland, combining deep HR domain expertise with next-generation technology. Together, we're transforming the future of HR and Payroll technology, where artificial intelligence meets human expertise to reimagine the world of work: intuitive, connected and AI-enabled. Our all-in-one solution is designed to power exceptional employee experiences and help our customers thrive. Key responsibilities in the role will include: Delivering best-in-class Java platform code, developing software in an iterative cycle with a focus on architecture and design throughout the process. Creating robust, scalable applications, using industry-standard source code control within a small team Developing and testing across multiple browsers, platforms, and devices, including smartphones and tablets where applicable. Maintaining and enhancing the platform software as a reliable and secure foundation for our current and future applications. Enhancing the performance of the platform software as required to meet agreed service level objectives. Creating, maintaining and enhancing foundational software tools for internal users. Maintaining and enhancing customer-facing platform services, such as authentication and integration services. Writing and maintaining performant code, interacting with Postgres, using extensive SQL skills and database knowledge. Providing hands-on architectural guidance and practical assistance to project teams and our development team, regarding our core product and customisations / configuration of that product, especially in the areas of interfaces, security and performance. Seeking innovative technical solutions to key business problems and opportunities. Keeping up-to-date with latest industry trends and research in software development, infrastructure operations, architecture and security.

About the role We have an exciting opportunity for a Full-Stack JavaScript Engineer to join the elementsuite team-someone who's passionate about building high-quality products and tools across the stack. This role blends front-end finesse with back-end capability, and we're especially keen to meet developers who can pair modern JavaScript frameworks with solid SQL experience to help power our next-gen HR platform. You'll work closely with our Application Development team to deliver scalable, maintainable software that supports our growing user base. This is a hands-on, end-to-end role-from building intuitive interfaces using Vue.js and Knockout.js, to writing performant queries and helping shape our data model. elementsuite is rewriting the rulebook on how enterprise software is built. Our cloud-native platform powers flexible, scalable, and beautifully simple HR and workforce management solutions. This year, we joined forces with Zellis to create an AI-enabled, end-to-end HR, WFM, and Pay solution. Together, we support some of the biggest brands in the UK & Ireland, combining deep HR domain expertise with next-generation technology to reimagine the world of work: intuitive, connected, and AI-enabled. Key responsibilities in the role will include: Building innovative, high-quality features in line with the elementsuite roadmap. Writing clean, reusable JavaScript code using modern frameworks (Vue.js, Knockout.js). Creating responsive, user-focused UI/UX with HTML5, CSS3, and SASS. Designing and writing performant SQL queries to support data-driven functionality. Collaborating with other developers and designers to architect robust front-end and back-end solutions. Testing your code with appropriate unit and integration tests. Estimating and managing your workload with a focus on quality and efficiency. Refactoring and improving existing code to maintain performance and scalability. Participating in peer code reviews, offering constructive feedback, and learning from others. Supporting operational sessions with technical insight and analysis. Staying mindful of performance across both client and server-side code.